Based on 2.769 opinions finded in 5 websites
Based on 2.769 opinions finded in 5 websites
Nº 4809 in 7028 in City of London, Westminster
Nº 113 of 226 Chinese in City of London, Westminster
Opinions
Last time I visited was 7 years ago. The food and service are as phenomenal as ever!
Al B . 2024-11-19
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Meal not necessarily bad but we were brought back 4 dishes that we didn't order, more than 13 GBP in cutlery costs and an interminably unbearable wait to receive all our dishes. The waitress who doesn't have a single second to waste made me develop post-traumatic stress because we wanted to check the bill but she didn't have time.
Max Rob . 2024-11-16
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Passable take-away food for unreasonable prices.
Alessandro Repetti . 2024-11-16
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I’ve never been made to feel so uncomfortable and unwelcome in a restaurant before. I’ve dined here several times with no issue, but this time I was served by a short waiter who was one of the few members of staff that wasn’t chinese. He was rude, unprofessional and at times appeared to mock customers to their faces. He’d clear plates from our table, say thank you in a strange voice then start laughing with another waiter before even turning his back. At one point I politely asked for another drink when some food arrived and he just put both his thumbs in my face, smiled like the joker and walked away. I was shocked, let alone the absurd prices for small portions and average food I couldn’t believe this guys attitude. I feel the direct nature of Chinese service is often misinterpreted by brits, but this is not the case here. Won’t be going back again.
Josh Ward . 2024-11-07
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A classic London Chinese restaurant. Just what you'd expect, great veggie options
Jono Podmore . 2024-11-05
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Ordered sweet & sour chicken. Expecting light crispy chicken pieces but they were dense, chewy and tasted refried and burnt. Chilli salt squid was also very oily and not light and crispy. The roast duck with rice, the duck still had some feathers. Value vs quality of food was too expensive. Have had better Chinese food for that price.
Jane Estanislao . 2024-10-28
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con una mia amica ci siamo decisi di entrare dentro a questo ristorante, aveva voglia di mangiare cinese. devo dire la verita l'ingresso e veramente bello da vedere,sembra di essere in cina.il ponticello con i pesci era un bellissimo ingresso. cibo buono, porzioni abbondanti e qualità prezzo nella norma. consiglio di ordinare massimo due piettanze. se no vi tocca andare via con una borsa take away.
Peter Gabriele . 2024-10-27
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Pretty average to poor food with awful service. They made us feel totally unwelcome. Won't go back there again.
David Martin . 2024-10-27
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First time we found ourselves with dried out meat compared to the other Asian restaurants we went to. Too bad because everything else was very good.
Vαηεssα Кεllүη . 2024-10-25
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Nice interior. Food was very average for the price. The service unfortunately although polite was very poor. My partner received only a bowl of rice for her main. When we informed them they had forgotten her main dish they apologised and said they would sort it right away. Another 20 minutes passed and we asked again where it was. They looked panicked like they had forgotten again then came out with a different meal to what she had ordered and said it was on the house. They just didn't seem capable of coping with how busy it was. We left very disappointed.
Derek F . 2024-10-21
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Used to be the go to Cantonese restaurant, we hosted many parties for friends from Hong Kong. Now unfortunately best avoided. Run down, dirty with patronising plastic laminated instructions littering grubby walls. Signature cantonese style dish now a pale shadow, meagre and dry meat on a big bed of rice with a gloopy sauce. Tried twice in last six months, thought it was just a bad day but seems this is the norm…
Angus . 2024-10-19
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I purchased a £200 gift certificate for a friend. When they went to redeem it, one of the dishes was inedible and not consumed. When brought to the attention of the manager they offered a free dessert on a future visit. They left the charge for the non edible entree on the bill. This would be expected at McDonald’s. But not so much at a pricey establishment like this.
Troy Thorpe . 2024-10-18
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Great dim sum lunch, lovely place, love the little bridge after the entrance before walk in the restaurant, like a little discovery!! Food is very nice,relatively big place, busy and great atmosphere!!
Dee Tee . 2024-10-15
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I ordered the chicken with cashew nuts and egg-fried rice and the food was brought out between 1 and 2 minutes later, so clearly had been made earlier and quickly heated up. The chicken had a strange test and almost seemed under-cooked. They did give me a replacement, which tasted a bit better and was at least cooked, but all in all this was a disappointing experience and I won’t be going there again.
Dilip Savani . 2024-10-12
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I had been dine in in this restaurant for years but really disappointed me when I had Dim Sum yesterday. One bite into a prawn dumpling I had to spit it out because of its strange smell, it was likes musty smell and disgusting,which make I think straight away that this food had been left in the freezer for long time. I called a lady staff and tell her the problem, she said sorry then try to replace with a new one but I asked to cancel that dish. Floor Manager is standing from reception desk but not coming to explain anything so I asked to see him. He just say sorry, I asked him" it isn't fresh makes is it?" He says "it is fresh make ". I didn't believe him. If it's fresh makes, I'm sure that you don't get that nasty musty smell. I paid full price and left with worrying about foods they served
TTT Tong . 2024-10-09
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Great food, very authentic and very good prices !
Mark T . 2024-10-06
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Beef was not optimal, otherwise good food.
Aslak Nils Heimen . 2024-10-06
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mediocre at best, the food isn't seasoned properly. The tea is alright though
Charley Sky Lam . 2024-10-05
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This is a lovely setting with great ambience. Staff are really nice and friendly attentive. but food was average. not horrible. but bland and very dry. we had a triple celebration 3 of us. spent £200 and wouldn’t even give us a free shot. won’t return.
louise b . 2024-10-04
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Peking duck was great, as was the service. Gonna try this place for dim sum soon
Paresh Gohil . 2024-09-30
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Food was very good for a central London tourist area. Staff were very polite and cheerful. Place had a great atmosphere as it was quite busy. The entrance of the restaurant is beautiful with the statues and the bridge over the river. Restaurant was very clean and tidy. It was also very easy to get hold of a staff member if needed. They also removed used plates very quickly so the table was always clear if any clutter
kyle evans . 2024-09-25
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Dined early on a Sunday evening. We had to ask three waiters what the mandarin sauce tasted like. No one could explain. Very pricey for what we had - tofu stuffed with shrimp lacked flavour but presentation good and generous serving , £17 ish. Fried chicken with chilli decent enough but as very dry we asked and were refused some sauce on the side . Tiny portion suitable for one person not for sharing. Complaint to manager didn't get us some sauce. Please improve your service game.
Masume Hidayat . 2024-09-25
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Expectations should be lowered compared to the price. It tastes as good as you can get at a local Chinese restaurant, but it's not cheap because it's in Chinatown.
miyeon yoon . 2024-09-24
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We booked this restaurant for a family gathering of 12+ people as we were told that it was spacious - it did not disappoint. However, it was quite empty for a Saturday night, we were one of two tables in this big room all throughout the night and as we were in a room, we were somewhat neglected. We had to keep walking out of the room to get attention. The food was so so and portion sizes were ridiculous for what it's worth. We ordered a whole peking duck to share between us but it most certainly did not look like a whole duck (I'll post pictures once I get them). Sadly, we went back to our Airbnb hungry, so we would not recommend this restaurant.
Catherine Cheuk . 2024-09-13
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Visited for an early dinner. Wanted to have Dim Sum but they did not have that many Dim Sum dishes which was a disappointment. For example no favourites like barbecued pork bun. Had pork dumplings, spring roll, ribs, seaweed, plain rice, Chinese tea, ginger ale, Elderflower presse. Including 20% summer discount, total was £47.20. Food was so so. Thought that the ribs were overcooked. Mastercard card payments accepted. Service was very attentive.
Mark P . 2024-09-07
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Nice and somewhat secluded restaurant in chinatown. The food was delicious and the service was great, almost too good, as the waiters were constantly lingering close to our table. In a good way, though. 😀 The atmosphere also quiet and with a spacious feel to the locale.
Lars Sigurd Tjelle . 2024-09-03
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This is probably one of, if not the worst Chinese restaurants I've tried in my life. The duck pancake portion was tiny - it looked like someone had already eaten off of the plate with how little we were given. The duck was unusually dry too. The crab and sweetcorn soup was okay but needed extra seasoning. The mains were truly horrible. If I could rate 0 stars I would. The Fu Jian style rice was so salty with a strange herbal undertone to it. The meat (I believe was pork) had a overpoweringly strong floral taste to it too which made the whole dish inedible - I gave up after two bites. The crispy black bean noodles were extremely greasy and the overall flavour was salt. The fried squid batter tasted like burned flour. I left this restaurant having eaten the equivalent of one bowl of food (the soup) - if this doesn't speak to how bad this food was I don't know what to tell you. The only redeeming factor was the service - we had two waiters who were friendly. For such a terrible meal it cost nearly £150, so they also charge extortionate amounts for bad food. Avoid at all costs - there are so many amazing restaurants in the area and this is NOT one of them.
Davina Dang . 2024-09-01
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This used to be a good restaurant I’m not sure if they have changed the chef. We are Chinese and this was terrible we ate one bowl each and took the rest home cause it was just not good food. We spent £140 and could have gotten a better meal from a local small town takeaway. Duck pancake - the duck portion was tiny and dry Chicken/crab sweetcorn soup - bland and needed salt and seasoning Crispy noodles black bean sauce - not enough sauce and noodles were all clumped together Shrimp Stuffed aubergine, pepper and tofu - there was not enough shrimp in the stuffing mix, it was very mushy like it was mostly corn flour. The stuffing did not have that bouncy shrimp texture Choi sum - over cooked no flavour. Needed oyster sauce & garlic Salt & pepper squid - batter was too thick and had no flavour Fujin rice - bland with a strange herbal taste The only upside to this experience was the service from the non Chinese staff. The south Asian waiters was very friendly and helpful. The Chinese staff were rushed and did not provide a nice experience I am always happy to pay for a good meal and tip generously but this was a bad experience and we will not be coming back
Vivian Dang . 2024-09-01
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The most tasteless food I've ever eaten The sweet & sour pork was so chewy. It felt like it was very old meat. Chicken cashew nut had no flavour and the same with the fried rice. I can seriously say it's the worst food I've ever eaten
KirstyHS . 2024-08-31
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Visited with my son, arrived at midday and were shown straight to a table, it filled up very quickly afterwards so I'd book unless you're going early. Ordered mainly from the dim sum menu as they said that was all made in house, the rest is not and we wanted authentic homemade food. Was all delicious, first try of bao buns they were like eating clouds! Thoroughly enjoyed our meal and will return again. I don't understand where the negative reviews come from - we had a great experience, we had 6 meat dishes, a soup and a bottle of water, we were both stuffed and was less than £50.
Roving15793088668 . 2024-08-29
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We came in at 7.30pm on a Wednesday night, the place was lively but not too crowded or loud. Service was fast and attentive, and of course the food is excellent. Highly recommend
Khanh Nguyen . 2024-08-28
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Absolutely fantastic Chinese restaurant in Londons china town. Fast service with a friendly tone. Full duck between 5 was soooo good. Ordered way too much food but was all cooked to perfection. Very glad we chose to eat here. The salt and pepper squid and sweet and sour pork were my favourites
Tom Kimm . 2024-08-23
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Amazing food I definitely recommend the duck it was incredible. The service was amazing always happy to help..
James Kimm . 2024-08-23
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Awful. Dim sum sticky and same taste for all. Chicken and beef were like plastic, everything was sticky, sauce was like … rubbery. Service was ok but really slow. I rarely ate a so bad Chinese food. But the best (last but not least) was two teas for 10£!
Gio . 2024-08-20
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A complete let down! Looking at other reviews I can further vouch that the food served are mainly heated up food ..presentation was poor, food was inedible , poor quality. They have either changed management or owners as the standard has declined . The decor hasn't been updated with worn out grubby chairs and unkempt appearance overall. It was a bad choice since our last visit pre pandemic and I feel guilty as it was a treat given and the overall dining experience was a shambles. Not only that and to make it worse they haven't got so many items on menu..they ran out of roasts, spinach etc. It's a mockery to decent diners. Restaurant needs an inspection or shut down
wildeastern . 2024-08-16
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The worst Chinese restaurant. This is a place I never want to go to again. The Peking duck was so dry and twisted that I couldn't tell if it was a duck or a tree trunk. If you happen to go in after reading someone's review, I recommend that you come out right away. It will be a good experience for you if you order it without believing my review. Experience the worst restaurant of your life...
kerry kerry . 2024-08-06
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Been coming to this place for years and brought so many fam and friends here. And also feel comfy on my own whenever I fancy dimsum before heading home after work. Always have the best food, servers and atmosphere😍😍😍😍😍
Febe Pritchard . 2024-08-04
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We were seeking a good Chinese restaurant which served authentic Chinese food, of good quality. My wife spent a lot of time in Hong Kong as a youngster - and she was keen to relive the cuisine she remembered… The dim sum were the best feature of the meal, and tasted delicious. The crispy Peking duck was nice, but a little disappointing as it was served cold. Price wise it was very good value for money, the service was a bit haphazard as the dishes arrived randomly. Overall it was a very pleasant experience, and our other family members enjoyed it too - we would certainly return, and probably will the next time we visit Chinatown.
GallopingGastroGnome . 2024-08-03
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We became aware of Imperial China after seeing it mentioned quite a lot in the comments on a You Tube video where two guys who were trying different places out in China Town. We were down in London on holiday and me and my girlfriend decided to try it out. From the second we went in we really liked the place. We loved the Koi Carp in the pond as we walked in, and it was a nice quiet and relaxing atmosphere. We were approached by a member of staff who took us to our table. We found that the Imperial China did not feel cramped like some places do and there was plenty of room to get in and out from your table. We ordered prawn crackers and sesame prawn toast for appetisers. The prawn crackers were the best we have ever tasted. The sesame prawn toast again was the best I've tasted, it had plenty of prawns on it which were lovely and plump and juicy, and the sesame top was lovely and crispy and perfectly cooked. For our main I got curried chicken with steamed rice and my girlfriend got pork chops with honey and lemon and steamed rice. The curry was absolutely delicious. Abundant amounts of chicken, green and red peppers, the rice was perfectly cooked and was not soggy or sticky, and the curry had plenty of heat with it and was lovely and creamy in taste, and I would go as far as saying the nicest I've had anywhere. My girlfriend informed me that her main was absolutely delicious. The pork was lovely and moist and tender and was perfectly cooked, and the honey and lemon sauce tasted beautiful. The steamed rice was perfectly cooked and was not soggy or sticky. The staff were the friendliest we have experienced from the various places we have been to in China Town. We didn't wait long for our food to arrive and found the service excellent. Also the place was really clean and it was nice to see linen table cloths rather than the paper ones you see quite a lot. I have no complaints at all and needless to say that when we are next down in London, we will be heading straight to Imperial China when we go to China Town.
David Tallentire . 2024-07-25
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Five friends went together on a Saturday. Roasted duck, belly pork, aubergine, fried rice, crispy noodle , udon noodles . Alll were good but the roasted duck was a bit undercooked. Also belly pork was a bit underwhelming as the vegetables were not that exciting
The Onn . 2024-07-22
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My hot and sour soup was bland; neither chilli hot nor vinegar sour. I asked for chilli oil, a small saucer of which was brought. My brother asked for soy sauce (nothing is already on the table). When the main courses came I asked for more chilli oil, to be told 'the first one was on the house; from now on you pay £1 a serving'. For that reason we will never return. The rice portions are small. The red chilli Szechuan prawns are bulked out with chunks of peppers and celery in a bland, sweet sauce. We got maybe eight prawns for the £18.80 the dish cost. The Sauteed pork with cashew nuts was small cubes, again bulked out by veg and in a nondescript sauce. Lots of staff hovered about watching, but had to be asked twice for the soy sauce. They did keep refilling the green tea pot we all shared. Quiet because off the beaten track (and because it's expensive), air conditioned which was great. Toilets were clean. They did not ask us how the meal was - they didn't care. Go somewhere else where they can actually cook, because this food is boring and overpriced.
Niall McGrath . 2024-07-22
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Great food, great service. Will be back.
Justin Wheeler . 2024-07-22
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One of the best Chinese restaurants we have been to. The place is spotless with linen tablecloths. We will definitely return. Very friendly staff.
Jean Dykes . 2024-07-18
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Feel quite let down and annoyed! Food was nice but I've never been to a restaurant and been so rushed out of there ever! Staff taking plates away before all customers have finished their food ! Never offered more drinks ! Just bill and out! £25 added to bill for service charge too ! There were 6 in our party and each one of us wouldn't return again! What a shame!
Liza Ridge . 2024-07-08
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We’ve been coming here for 20 years. Still the best
Catherine Mc . 2024-06-23
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Bit pricey but decent plate size and food quality and taste was still enough above average to make it a nice evening
Chris Heems . 2024-06-15
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This place is a front for illeagal activity, 3 payments leave my bank on the same day for different amounts minutes apart from each other. Someone in this place knows whats going on and hasnt tried to stop it.
Richard Field . 2024-06-11
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Last Wednesday we celebrated SDC established 40 years anniversary in the big karaoke room with bunch of colleagues.We enjoyed very much the good food and good wines , it was a very fun karaoke night🍹We will definitely come back for our company Christmas party here🤗
Sally Chen . 2024-06-04
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Nothing special and waiter got our order wrong, but we ate it anyway because we were hungry.
Dong Jin Cho . 2024-05-28
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This restaurant is not the same anymore. Loved coming here and eating but the food didn't hit it past few times.
Rachit Arora . 2024-05-27
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Delicious with dim sum and noodle dishes. Fast and friendly service. I ate at 3pm and it wasn't very busy at that time. A small downside is that the servers have a good view of what you are doing and when you have finished eating, they quickly remove the plates. A bit irritating, but I also experience that elsewhere.
Hans Kast . 2024-05-07
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The restaurant has an attractive entrance, with stone elephants and bridge before coming to the actual interior. But deco becomes quite bland once inside. We had mostly dim sums which I would say was average in London. Dumpling skins were a bit on the thick side. Cheung funs (rice pancakes), on the other hand, were good. The only main dish we had was mixed vegetable fried noodle. This was only average. Service was very good though. One of the better ones in Chinatown.
Lorna W . 2024-05-06
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I've been coming here with my family for nearly 30 years. Why do we keep coming back? Great dim sum, fast service, great value. Also: plenty of space, unlike other restaurants nearby. I can't imagine eating at any other Chinese restaurant in the West End.
Donald H Taylor . 2024-05-03
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Have been here many times with friends but service getting poor. The dim sum dishes do not come with the condiments (they should come for free with the dishes). My friend asked for chillies and the first thing the waitress said was "you have to pay for it". We replied, of course we don't mind. We also had to ask for the soy sauce and the little saucers for the soy sauce. Never offered to refill hot water to our pot of Chinese tea. Waitress came too often to our table to check on us which I found annoying. On top of all this, they had the cheek to slap 12.5% service charge on the bill. I will be going to other dim sum restaurants next time.
Nasamani Thorne . 2024-05-03
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Dined here this eve and throughly enjoyed the food it was fresh and tasty. The only thing we found off-putting was what felt like regular invasion of space from the waiting staff, someone always seemed to be lingering nearby and often didn't wait very long before taking away an empty plate whilst you were still eating another dish it became a little irritating after a while to be honest, and almost felt like we were being rushed to eat up and get out, it's a shame because minus that everything else was pleasant so felt a little disappointed.
Chloe C . 2024-05-03
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The dimsum is of the highest quality. The har gow and steamed spare ribs are the best I have had.
Dino Mendoza . 2024-04-28
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We held a 50+ team night out here. Great evening, great company, good karaoke and voices, with superb tasty food incl. lobster and lots of veggie options. Staff were relaxed & courteous. Highly enjoyable...still buzzing!
W M . 2024-04-27
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The man on the phone was so rude and hung up on me avoid this place 💄
Carlo Carche . 2024-04-18
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Friendly employees, smiling and attentive to the customer, the only negative thing is that the staff is in too much of a hurry to clear the dishes.
gery labestia . 2024-04-16
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Discretionary charge is not optional! Asked to remove it and the waitress refused and stared at me.
Paradeisa Phanis . 2024-04-10
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Love this place! 3rd time in 8 years. Came with a large family group of 30 for lunch, and then with my 10 year old son before a show and now with my husband before a show. Great tasting food, reasonably priced for London and super fast service.
Vivian Curtin . 2024-04-04
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I used to come here all the time, shirt queues, & really gives me Cantonese vibes. Sometimes I think of the Peking duck they serve and I can kinda taste it, and I love it because the Peking duck is delish.
Ayanna Nielsen . 2024-03-26
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Good portion sizes & very attentive staff
ella f . 2024-03-07
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I ate here once and came back two weeks later because I liked it so much. Both times the taste was excellent. I had the vegan Singapore noodles. The service was very fast as well and the restaurant is more spacious than other places in Chinatown I've been to. It's even got a Koi pond at the entrance.
Costin B . 2024-03-03
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5 stars from me. One of my favourite places for dim sum, specifically. It is easy to give the score seeing as I always find myself back here. The decor is great, especially the koi pond. The dim sum is delicious; however, it can vary with how busy the restaurant is. Very reasonably priced.
Ed C-C . 2024-02-20
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One of the worst experiences!!! Waitresses ignoring our concerns of food order being wrong. Food was cold and the wrong order. When we explained to the only person who spoke to us a male he was SO RUDE! Ordered chicken given pork and when we told him so his response is this is white meat so it must be chicken. PORK IS ALSO WHITE MEAT. I paid bill minus the PORK I didn’t order only to be chased by said man accusing me of not paying my bill. WORST SERVICE EVER!! Also to be honest food wasn’t even that good very bland. Will never be returning or recommending!!
thubelihle m . 2024-02-19
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Terrible food size for the price. Tiny portions for the food.
TLW1009 . 2024-02-18
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Wednesday night and it was busy! (I dare say that it was the end of Chinese new year and it was valentines day as well!) Food was great, fresh ingredients, and very tasty. We will go beak!
DC10-AC30-FAC319 . 2024-02-15
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Went here for dinner on Chinese new year, it's a hidden gem the initial bridge over the koi pond creates enough distance for you not to hear anything from the restaurant and it gives a vibe the staff are fast and friendly the food is nothing special it's like most other restaurants slightly more expensive then others in Chinatown but it's a nice restaurant to visit
Jasper Pike . 2024-02-12
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I chose this restaurant for a get together and lunch with a couple of friends. We were not disappointed. The set menu provided us with a good selection of dishes we knew. The food was ample and good value for money. Service was friendly and efficient. If in the area again and looking for an authentic Chinese restaurant to dine in, I would not hesitate to return.
Paul M . 2024-02-08
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Dreadful, save your money and go somewhere else one word underwhelming. Soggy undercooked chicken like plastic £85 and walked out, hungry
John G . 2024-02-03
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I used to be a regular at this restaurant like 15 years ago. I went back recently for old times sake. The food was ok. But not as good as it used to be and not as good as some of the newer dim sum places. But the fact that the restaurant is still there after all these years is a testament to the fact that they must be doing something right.
A. Curry . 2024-01-30
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We have been visiting this restaurant regularly for the past 15 years and have always found the quality of the food to be excellent and the service good. We were there again recently and enjoyed a lovely meal. I would thoroughly recommend Imperial China if you are looking for a place to eat in Chinatown.
Amanda Y . 2024-01-30
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We had a set meal. It was good but the spare ribs in the starter were very dry and disappointing; I'd give them 2/10. Everything else was a 7/10. Service was very friendly and it's a nice place with the little bridge over the Koi Carp fishpond.
Mark Waine . 2024-01-29
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Fast and furious authentic dim sum and more in China Town. The entrance is small and unassuming, but only leads to a narrow corridor from which you can access toilets, and then the second entrance into the actual restaurant. Once there you find a bustling restaurant with tables across two floors. The upper floor overlooks the ground floor. The place is hectic, the service staff rush around and explain in broken half English half Chinese what things are. Luckily there is a menu with pictures. We got a wide selection of dim sum. The good thing is everything that we tried was delicious and the visit didn't break the bank.
Henning Tegner . 2024-01-28
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After many years absence I returned to visit an old favourite haunt in Chinatown. What a disappointment. The food here is ghastly. It feels like everything is fried in stale oil (even the cutlery) and everything we ordered tasted of the same bland and acrid flavour. Seriously some of the worst Chinese food I've ever eaten. The staff are typically brisk and disinterested and the room poorly lit with the ambience of a unevenly lit bus station. I recommend going any where else. Awful!
Andrew Morgan . 2024-01-25
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One of my regulars in China Town. Great food, good service and friendly atmosphere
Dan Goodman . 2024-01-19
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Solid china town choice on the far superior Lisle Street
Alex Cheyne . 2024-01-16
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Great food, moreover the staff was very friendly!
Stéphane Legrand . 2024-01-14
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Been a couple of times now. Great food. Friendly staff and very efficient. Lovely traditional menu to suit all tastes and ages
russcr . 2024-01-06
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Decent service and atmosphere but very mediocre food.
Dave . 2024-01-05
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We went for a family dinner out with kids. Waiter/waitress were all very attentive and friendly. Food quality superb. Very satisfied. A little pricey though with 12.5% service charge, which was fine with us, but better to know ahead of time for those who keep a tight budget. Would recommend to anyone who is happy with the above service charge.
R E (RE-O) . 2024-01-02
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Nice place to eat but food disappointing - was expecting more flavour. It was nice enough but the hot soup lacked spice and the chicken spring rolls were gristly. The noodles and chilli beef were ok.
Sharon G . 2024-01-02
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Good problem to have a queue, but manage it please and don’t let people skip the lines. Junior staff need training
World Explorer . 2024-01-01
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It was truly amazing and strongly recommend this restaurant
Nicola Claire Fowler . 2024-01-01
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Plastic tasting food, came out very quick, we asked if the food was made on the day manager said yes but the quality said otherwise. Food had a pale off colour and looked very old. Crispy shredded beef tasted like soggy pork scratchings.
Joseph2789 . 2023-12-29
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Where do i start, what a disappointing experience. The food and service was well below what you would expect. Egg fried rice old and dry, mock chicken in black bean sauce tasteless, my 8 yr old could have done better. Sweet and sour chicken was dry, no sauce and the chicken tasted as if it had been fried multiple times. I would definitely avoid this place and suggest others do aswell.
498sunilp . 2023-12-29
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One of the worst Chinese meals I’ve ever had. Two of the dishes arrive cold, and anything that was battered, just taste the same, because the batter was too thick and overcooked.
Ian Walton . 2023-12-27
MORE AT Google
Ordered a variety of dimsum for Boxing Day expecting fantastic food as advertised. However,most of the food tasted of MSG. We only like the taro croquettes out the 10 dishes we ordered.
Nicole Lee . 2023-12-26
MORE AT Google
Came here late December to have an indulgent Dim Sum lunch. Food and service were both excellent. The sim sim is the best dim sum I have eaten in London, always very hot, tasty and served quickly but not so quickly that you know it wasn’t made to order. The roast duck is especially good as is the pork belly. Fantastic value and service and a firm favourite
CRAIG M . 2023-12-23
MORE AT Google
Ate at this place and spent close to a £100, which for a family who rarely dines out is a lot. The service was disgraceful!!!!!! Was actually shocked with the lack of poor basic manners to the point I absolutely couldn't pay the £10 service fee they asked on top of the £100! Absolutely not, there was no service!!!! Weren’t acknowledged, rude, blunt, not friendly at all, had to be asked to be served. Food poor, waiter walked right in front of me, chef rude as passed. The worst restaurant I have been to and i plea you not to waste your money like we felt we had!!!!! Go somewhere, where your presence is appreciated or at least basic manners are used.
L S . 2023-12-18
MORE AT Google
Imperial China in central London offers an authentically Chinese dining experience. Our reservation for one of the private rooms on the second floor ensured a unique setting, complete with a large TV and Karaoke setup, although we opted for a formal discussion instead. The food, rich in authentic flavors, delighted our taste buds, and the presence of our Chinese friends enhanced the overall ambiance. Amidst a bustling crowd, the place buzzed with energy, with a sizable queue outside. However, our advance booking ensured a swift entry upon arrival, bypassing the waiting crowd. Despite the bustling atmosphere, once inside, the restaurant provided a tranquil setting for our memorable dining experience. A highlight was indulging in Maotai, a special Chinese liquor, adding to the delight of our visit. The courteous staff further complemented the evening, making it a delightful experience within the heart of London.
Suman Chatterjee . 2023-12-16
MORE AT Google
The food did not taste too good, I also found hair on my food. I would not recommend.
Erika P. . 2023-12-15
MORE AT Google
The best in Chinatown. Fabulous fresh dishes and exquisite service. The owner takes pride in providing the very best service. Can't wait to go back.
Martin O . 2023-12-06
MORE AT Google
El servicio es muy malo, no son nada amables y hemos probado otros muchos sitios mucho mejores en todos los aspectos. La verdad es que bastante decepcionados.
Blanca MRAM . 2023-12-05
MORE AT Google
Surprised to read some recent poor reviews on here because that in no way reflects our experience. We booked a private room for 12 with set menu for a pre-theatre meal on a works outing. The booking/reservation process was a little clunky but when we got there after only a short wait we were taken up to our room, The room was clean and pleasant and our server was congenial, polite and efficient. Drinks arrived quickly and when the food started coming soon after it was delicious and was universally enjoyed by, the crispy duck, dim sum, fried beef with black pepper and sea bass were particular favourites. Certainly not the cheapest meal you’ll find, but not expensive either and we felt it was good value considering the location and quality of the food and service. The room also had karaoke, the performances were terrible but I don’t think we can blame the venue for that ! Already planning another visit.
Bruce C . 2023-12-04
MORE AT TripAdvisor
Definitely do not recommend. No structured system regarding wait times, bad service (we were sat down and not acknowledged for 30 minutes), & food not worth the price. Will not be coming back.
sophie p . 2023-12-02
MORE AT TripAdvisor
We were recommended by a friend to go there but would not bother again. Even though we had a reservation we had to wait to be seated as they were also tending to the large queue of walk ins! Food was not that great and seemed as if reheated! Portions are quite big and prices are good but i would nor visit again
OlyKio . 2023-11-27
MORE AT TripAdvisor
Very busy on a saturday lunchtime. Resturant is split across 2 levels. Extra seating upstairs. Nice atmosphëre and very nice staff. For a northerner the prices were rather high. Good wine list but also pricey. Food was very good. Considering how busy it was there was no real wait. Washrooms were a bit grim in my opinion. No fortune cookies after bill payment so that was a bit disappointing. Nice enough experience but theres hundreds more resturants to choose from.
mitch . 2023-11-26
MORE AT Google
Estupenda la comida, la o el cocinero saben lo que hacen, volveremos! La atención genial, me han dejado cargar mi teléfono.
Mari Carmen Andreu Serrano . 2023-11-23
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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The reviews here are hilarious, but accurate. That makes me sad :/ Normally we go here late and the guy sees us, knows our order, and there is no problem. This time, we waited 20 mins in a queue to get in the place late Fri night. We finally get in and have to share a table with randoms. Then no one takes our order! One lady is running around like crazy, one table had a guy sleeping on it holding up customers, one table has two girls on it taking pics of every little thing and no other food is being served at other tables. No food is to be seen. WTH!? No one served us and guess what? The randoms on our table left. So did we. Complete waste of time at 3am. Why bother asking people to queue if you're not going to serve them? Ened up getting breakfast on the way home as we decided you didn't deserve our money. Hilarious service. I can't wait to see what the restaurant is going to reply to this review, as they seem extremely defensive and hurt over every one star review instead of looking internally to see how they can fix these issues. Crazy and unfortunate. All these customers can't be wrong although the restaurant replies seem to want to blame the customers. Finger pointing galore. Sorry. Go elsewhere or pick up a McDonald's on your way - waaaaay better.
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Excellent food. We had a large party of 18 people for dinner. Service was good and the food excellent. Be aware, parking is always an issue in this locale in London. Some good NCP car parks nearby but always book a parking space prior to travelling.