Based on 837 opinions finded in 4 websites
Based on 837 opinions finded in 4 websites
Opinions
This was the only restaurant open in Chinatown late at night. We was welcomed nicely, ordered good tasty food, a little pricey but you’d expect that in London and at that time. You order at your table and you pay before you eat, we enjoyed it and would definitely return in a similar situation.
DreamingOfFood . 2024-08-25
MORE AT TripAdvisor
An amazing experience at Far East Restaurant. Delicious dishes and very nice waitresses. I highly recommend
Charline Bres . 2024-08-24
MORE AT Google
Black shop, cash only, no change, service is poor. Soy milk is tasteless. Only accept Alipay or cash
Josie Chan . 2024-08-23
MORE AT Google
good food, nice staff, clean bathroom. advised
Luca . 2024-08-22
MORE AT Google
Delicious food, good service staff, open until 4 am, 10/10.
A. Dalle . 2024-08-22
MORE AT Google
Wonderful food friendly staff and lovely atmosphere
Caroline Bromley . 2024-08-22
MORE AT Google
Great place, rich flavours. Food came quite fast, though was still very good. Perfect for if you're hungry.
Zoë B . 2024-08-18
MORE AT Google
This place is bomb, it’s very authentic. It’s for the girlies that know real Chinese food. Their soy milk and fried doughnut was so fresh, great breakfast iykyk. If you’re looking for sesame chicken I would recommend Panda Express, as this place is for the folks with a much cultured pallet.
Chen . 2024-08-18
MORE AT Google
Peaceful, calm, Authentic Chinese breakfast. Relaxing, tasty and prompt, but not rushed out to make space. Time to enjoy and savour the food.
Mike Tompsett . 2024-08-17
MORE AT Google
I work late and live near by so it's perfect for the late finishes. Went in about 2 am and order special fried rice with gravy which was amazing and the numbing chilli chicken. Honestly I couldn't fault the food. Will be a regular
John Allan . 2024-08-16
MORE AT Google
Food disgusting, to oily, we been told that we are not familiar with those dishes so no refund, Visit china town first time. And last time
figi1306 . 2024-08-11
MORE AT Google
A good place with lovely staff, but so expensive ! The ratio quality/price is clearly bad for the proposed meals.
Anthony . 2024-08-05
MORE AT Google
The sichuan chilli pork slices was so tasty- so cool this place is open til 5am and has some real authentic Chinese options . A great post night out eat!
Natalie Winwood . 2024-08-04
MORE AT Google
The food is amazing, the attention fast, a bit tough but good vibe, we got lucky and everything was sooo good!
Wilsonmhs . 2024-08-03
MORE AT Google
It was one of the few restaurants in Chinatown that was open from 9am, so my family of four went there for breakfast. Wonton soup is topped with coriander, so if you don't like it, you might want to order without it. I found it very delicious. The Chinese porridge also contained pitan, but it was easy to eat and had no taste at all, and the ginger and pepper were delicious. The bottled green tea is a sweet tea, so if you prefer a non-sweet tea, we recommend jasmine tea. The fried bread-like garnish was four times bigger than I expected, making it perfect for sharing. I also ordered the soy bean curd with fried peanuts, dried shrimp, and chopped zha cai, and it was smooth and delicious. There was nothing particularly concerning about the staff's customer service. I was asked to pay in cash for breakfast, so I recommend bringing some cash with you.
kana matsuzaki . 2024-07-28
MORE AT Google
I will not recommend you to go there. Service is very bad it’s not like first come first serve basis. They service you with their own choice who they like to serve first. Chillie chicken don’t even think about it, chef just put Chillie in it and few drops of breaded chicken so I would say not even 100 GM chicken in it. See picture. They they give you papad then rice after 10 minutes then he brought Chillie chicken so you can’t eat your food together. Bill was rip off as compare to quantity and service. Just had bad dinner night.
Amir Mahmood . 2024-07-25
MORE AT Google
Mid-week 1am meal. Only place open in Chinatown. Average but tasty food. Friendly service. Was busy. No Alcohol licence and not sure if its BYOB. So just a standard 3/5. An option if your out late and would like a seat with your food!
Metropolitan_Man . 2024-07-17
MORE AT TripAdvisor
Proper fast Chinese no-nonsense (fast ish) food and service… With some what of a 茶餐廳 (Chinese cafe) feel. I can’t believe I hadn’t come across this place in all the years I’ve been in and out of China Town. Love that they open for so many hours and super early… Thank you!! On discovering through a friend I’ve already come 3 times within the month 😂 Congee is yummy! The savoury tofu is yummy and silky! I need to try other things but some of these things is just hard to just make at home for one person 😝
Cherry Brandy Kiss . 2024-07-11
MORE AT Google
We liked a lot. Cheap prices for London (although more expensive than an Asian in Spain). The nice, quiet place with the cleanest bathrooms in all of London. The treatment of the workers was excellent, very friendly and attentive. They asked us about intolerances and diets to adapt everything. We ordered three dishes (a soup, a tofu dish and a meat dish), all three of which were good quantities and we liked them a lot. Drinks and two desserts. I loved the red bean ball. There were also menus I don't understand the bad reviews, my father didn't like that there were no alcoholic drinks but it wasn't a problem for me.
Lu VM . 2024-07-10
MORE AT Google
Very good experience, I was dreaming of shrimp wonton soup last night and I was not disappointed. It was excellent, if I had to make a criticism it would be to add rice noodles to this soup. My boyfriend had the Sichuan beef and it was also very good.
Emilie Vogt . 2024-07-10
MORE AT Google
Very bad experience, not authentic Chinese food
X . 2024-07-05
MORE AT Google
Entered inside with a small dog with us. The waiters saw it, we ordered food and suddenly said dog wasn't welcome, and had to pay extra to stay there. We left immediately greeted with swear words on the way out. Avoid this rude restaurant
Anderson Cheng . 2024-07-04
MORE AT Google
Don’t go there as they are not pet friendly even no one was complaining. They asked us to pay more for the dog staying which is ridiculous. They even said to us we are not welcome here anymore. Highly not recommended to come here.
Alex Tam . 2024-07-04
MORE AT Google
I am so shocked by the way this restaurant operates. Last week Friday 28th of June 2024, after a night out in London, I visited this restaurant for food to go. As I was very much intoxicated, the waiter placed my order. I’ve asked for 1x chicken chowmain and 1x duck wraps to go. Instead, I was charged for 2x chicken chowmain and 2x duck with rice. The total was £55 which I didn’t notice considering I was very intoxicated. This restaurant took an advantage of me by charging me double for the items I didn’t even want. Then after placing an order, I was very unwell, the restaurant owner asked me to wait outside and so I did and sat on the floor as there was no place for me to sit after being kicked out as indoor is only for customers eating inside. As I was sat outside, another team member approached me and asked me to leave the premises for being intoxicated, so in fact I got charged £55 for food I didn’t even want (should’ve been £22.50 if anything) and then I received no food at all. I spoke to the restaurant directly requesting a refund, they said I’m “not allowed” one as the food was made and thrown out. They stated I left the restaurant and never came back, then said I was asked to leave, then said someone came out looking for me and that’s on cctv. I’m very confused which one is it? I was asked to leave and no one approached me with food instead a waiter told me to go away. Now I’m missing £55 and my food. I DO NOT RECOMMEND. I always make a visit to Chinatown to enjoy the culture and food, but I do not recommend this place at all. The service was disgusting, I feel mistreated and taken advantage of by being very drunk and being over charged and then not provided the goods I paid for is disgusting. Avoid at all costs, there are so many other lovely restaurants there that will treat you way better than this place. What I find very upsetting is this restaurant staff stating I was in the wrong, however even the receipt proves my point that I was overcharged as a single person wouldn’t over 4x portions of food that can feed 8 people! It’s disgusting.
Adrian Soltys . 2024-07-01
MORE AT Google
It was a nice restaurant but my food tasted very strange in an OK way. The restaurant was very nice inside and out
Jesper Skjødt . 2024-06-28
MORE AT Google
Worst restaurant. The food was terrible and the customer service is awful. Don’t recommend eating here.
Hasib Siddique . 2024-06-23
MORE AT Google
I went to Chinatown to eat breakfast at 10am, but there were very few restaurants open, so I chose this restaurant from among the few options. The soup had a strong flavor and was delicious, and the wonton had a great balance with the wrapper without too many ingredients. The food was good, but the only mystery was that the restaurant had about 30 seats, but they had to seat 3 groups of 6 customers, including myself, all in the same end seats. It was uncomfortable.
Kenichi Miyamoto . 2024-06-20
MORE AT Google
Everything seemed very good until the food went to my mouth! It really didn’t taste good, but it looked pretty good. The tofu was cold, muddy and tasteless, like boiled water (I suggest the owner pay attention to why customers always have leftovers). So much chaos in the bowl, the answer is because it tastes really bad) The chef's skills are very poor, very disappointing, nothing makes me satisfied, I am very, very disappointed with this restaurant, it ruined my day honestly! !
Feng Chen . 2024-06-16
MORE AT Google
Great food, great service. Huge portion sizes, veg was fresh and crispy and the fact they are doing it till 4am is better
Jimmy Swan . 2024-06-13
MORE AT Google
The food is really fresh and tasty, not sure what the negative reviews are about. The kung po sauce might be the best I've had. The staff were good but tried to force us to share a table with a guy who was uncomfortable with the request (they did this twice after we waited 10/15 minutes outside for a table to empty!). It is open late so was very busy but food was quick, hot and tasty so no complaints.
Ellie . 2024-06-08
MORE AT Google
Very good food with reasonable prices and very friendly staff! I don't understand why they have such a low rating!
Ken Heylen . 2024-06-07
MORE AT Google
Delicious Chinese food , best I’ve had so far in London. Don’t listen to the negative reviews. Fast, fresh, flavorful food. You CAN pay with card. ✌🏻
Berty Wooster . 2024-06-07
MORE AT Google
Food is awful and price is a rip off compared to its quality.
Kyle Y . 2024-06-01
MORE AT Google
Amazing food, don't know why people are giving negative reviews. The staff were very nice, nice atmosphere also. Again, AMAZING food, got me to get out of my comfort zone when it comes to Chinese cuisine. Definitely a must try.
Jai Karpe . 2024-05-31
MORE AT Google
Nice Chinese but the orders aren’t taken into context
Brian . 2024-05-27
MORE AT Just Eat
A decent 3 star restaurant. I only went because they were the only restaurant open this early. They didn't even speak Cantonese. Disappointing. The milk tea didn't taste good at all. And the Ha gao wasnt the tastiest.
Ke Li . 2024-05-22
MORE AT Google
mapo tofu and new lamb skewers very yummy!
Xuan Ruan . 2024-05-22
MORE AT Google
Easy going restaurant, decent dim sum , polite service, not expensive. Didn’t mind it for an easy lunch break.
A G . 2024-05-19
MORE AT Google
Amazing food, worth the price . Very nice staff and environment!:)
Gi . 2024-05-18
MORE AT Google
Come in the middle day around 12,not very busy. New menu lamp Food is ok ,but service is too poor. Typical china town services,they don't care if you are Asia people especially from china come to eat,as Chinatown most time is busy. Chinese tourist come to eat anyway ! They treat us as tourists! Murron soup not big portion,I suggestion it could be better refill soup as in China traditional is free refill .is only suggestions,, Avoid go there !
W Wang . 2024-05-17
MORE AT Google
The place is nice but the service and quantities are terrible, £13.80 for a supposed mixed seafood rice that did not have seafood (As seen in the photos) that you eat quickly and are not satisfied, they also charge you a tax or (service) of more than £3 that they never tell you (and that they have never charged me in other restaurants in London) and the service is terrible because after eating a worker comes to the table to tell us to pay quickly with intention that we left quickly, a complete rudeness, of the places where you would never return in your life.🚫🚫🚫
Omar Pinzon . 2024-05-16
MORE AT Google
Delicious authentic Chinese food. I ordered thinking it would be good from reading the menu and I was not disappointed, it was exactly what I hoped it would be.
Caitlin . 2024-05-13
MORE AT Just Eat
This place is delicious, but I don't understand why the rating is low. Everything is fine except that they only accept cash. Please make sure the owner responds with just the right amount of kindness. When I told them I only had a card, they told me to go back and said they would leave my order waiting until I came to withdraw money, and since all the nearby ATMs were not working, they told me to just come in and eat and paid with my card. Thank you for doing this even though it wasn't supposed to happen. If you don't want to eat greasy European food in the morning, eating here will help you relax. Cilantro is included as standard, so you must ask for it to be omitted when ordering.
HOYUN KIM . 2024-05-13
MORE AT Google
absolutely most discussing experience in my life they give you microwaved food veggies and some old stale vegetables if you order from the vegetarian options if you order sea food you gonna get two un cooked shrimps with two weird octopus legs with your noodle also they required payment ahead before the meal and is a total scam because once they set you up for rubbish food they dont ever gonna refund you for the disaster they caused also very rude staff the manager said she didnt care for reviews of the restaurant-or to refund the disaster food that they serve i think who ever gives good reviews here must have no sense of taste or smell also the staff was screaming at me when i asked my meal of aubergines to be refunded because i didnt eat it and returned the whole meal .This place is only trying to get money from people without providing real food or good hospitality i also wonder about their hygiene level since they seem they dont care for nothing Replying to your answer nonsense is that you are lying if you really listened to me i was asking you refund for aubergine meal that was full plate and i returned it full i had tried one of the aubergines and they were raw uncooked and i couldn’t eat it i didnt said to refund me for the noodles i have Chinese food all the time in other restaurants never had such a horible disaster experience i work and pay for my foods this is first time i am asking for return only on aubergine refund because clearly you didnt cooked the aubergines and i can understand you now you definitely dont care when you take money ahead it should had been warning for me ahead of time also your reviews are very bad for restaurant in central london clearly i am not the only who had bad experience over there looks like you are spoiling everything up for your self and others Also you need to apologise to me for making false accusations against me that i had come to eat there and asking for refund like i mentioned before you have many other bad reviews on here for a reason and another thing is after this experience i would be definitely scared to eat meal prepared by you after seeing how you treating people! And read the reviews again of your customers people are complaining a lot about you !!!
jana j . 2024-05-12
MORE AT Google
9:00 a.m. You can eat breakfast. Recommend Patongko, tea-boiled eggs, shrimp dumplings, and duck.
Punnada Channel . 2024-05-12
MORE AT Google
I really wanted to enjoy this experience. The staff is so kind, the atmosphere is quite enjoyable, and it's one of the only places in Chinatown open before 10AM. However, the food was really bad. The fried noodles were left dry and crunchy, and the lamb was drier than beef jerky. I did enjoy the cow lungs, but an appetizer is not enough to justify the poor quality and lack of care put into the food. I really think they care about their little restaurant, they just don't put the love into the food that they should.
Nathan J . 2024-05-10
MORE AT Google
The welcome was very pleasant. This restaurant is the first for generations from father to son. I recommend it’s very good since 1962!
HindMI24 . 2024-05-08
MORE AT Google
Very friendly, they explained very well what each dish contained. Very tasty food
Mauricio Viotti . 2024-05-06
MORE AT Google
I sincerely advise against it. Mediocre food, look for better. Totally tasteless beef rice is a show stopper in a Chinese restaurant.
davide maestranzi . 2024-05-06
MORE AT Google
Low quality average service. We only went in because everywhere else had a queue and wasted so much money on the crispy duck :( Although the other customers seemed happy with their meals. I would recommend shrimp noodles if you did end up going here.
Laura . 2024-05-05
MORE AT Google
Super delicious Chinese breakfast on a Sunday breakfast! We ordered pork and century egg congee, fried dough sticks, sesame fried ball with red bean filling and savoury tofu, as well as fresh soya. Everything is yummy, fresh and authentic, we were very satisfied with the meal. Would 100% recommend if you need a hearty breakfast in London city centre
anavah . 2024-04-30
MORE AT Google
I Was looking for something new to try after work and came upon this place! All the staff were super nice and the food was delicious. The price was very good for the quality of the food also. Will definitely be back again.
Kasper L . 2024-04-20
MORE AT Google
This is the worst restaurant I've ever been to. Worst food, worst service. I would give 0 stars if the Google system allowed it. The roast duck in the roast duck noodle soup was not fresh. When I asked the waiter, she said with a straight face and a straight face that she didn't cook it, it was cooked in the kitchen, and she didn't know. I said that fresh roast duck doesn't look like this after being cut, but she said that she doesn't buy roast duck often, so she doesn't know. So I paid the order and left with an uneaten portion of roast duck noodle soup. Very disappointed. Also, they only accept cash and don't have VAT receipts. Cash only and no VAT receipt provided.
Xuedan Yu . 2024-04-19
MORE AT Google
We had our breakfast here. You can choose various breakfast dishes but actually anything on the menu was available for us. We choose dumplings, stir-fried beef noodles and spicy pork intestines. The last dish had a bit too much dough vs meat for me. Liked the Sichuan peppers in there though. The place is small but lively.
Joost Mi-Maltha . 2024-04-17
MORE AT Google
We were early in China Town on Sunday morning, not so many restaurants were open, we saw this one, went in without checking the review before hand (mistake!), we ordered dumplings, fried beef noodles, spicy pork intestine, the service is OK, but the food is not fresh, especially the pork intestine, they were deep fried with thick layer of flour, doesn't taste intestine but big piece of dough, tried so many this dishes in different Chinese restaurants, this time probably the worst. Also the price is expensive, considering the potion and taste of the food. Big disappointment.
J M . 2024-04-07
MORE AT Google
Received food poisoning from this place stay away at all cost!!!
Manoj lunar . 2024-04-07
MORE AT Google
The food was excellent and very authentic. For fans of sharing dishes just like in China!
James Swift . 2024-04-06
MORE AT Google
love the sweet and sour chicken
Eloise H. . 2024-04-06
MORE AT Google
Delicious and very efficient, had an excellent meal here after a night out, staff were very kind and patient even at 3am, will definitely eat here again!
E M . 2024-04-06
MORE AT Google
It's delicious and not expensive
J . 2024-04-05
MORE AT Google
We found this gem on Google. The photos looked very good. Therefore, we had to give it a chance. Husband was craving hot and sour soup and I was just craving Chinese food. Since we were in Chinatown, we walked in without expectations and the food, service and décor was exceptional. My favorite fish soup was on the menu and had to order it. This particular soup is either amazing or horrible, and the soup was EXCEPTIONAL!!!! We had an excellent dinner experience. Don’t let the current review keep you from giving this gem a chance. Please share your dinning experience with me.,
Mom InTheBurbs . 2024-04-03
MORE AT Google
Just don’t come if you don’t want to lose time, money, and good mood. You can’t expected anything from their services.
Kevin Lee . 2024-03-30
MORE AT Google
As Chinese, I definitely not recommend this place, the rudest service in this Chinatown.
Hao Ran Xia . 2024-03-30
MORE AT Google
The food is delicious and the service is also very good. Keep visiting.
zhi chen . 2024-03-30
MORE AT Google
Red bean and sesame balls are super delicious🤤
Yi-Ling Wu . 2024-03-25
MORE AT Google
One of the best Chinese restaurants I've been to, quality food with great customer service and everyone is friendly. Would definitely be coming back very soon!
Dylan Noi-Lartey . 2024-03-16
MORE AT Google
They wouldn't let me in! They said they didn't give tables to people by themselves! Unbelievable! I asked how much I would have to spend if they would and was told £20. Little did they know I always spend well in excess of that. V rude people. Their response btw is incorrect; the place was practically empty! Check out other people’s reviews about the staff, too!
Jaci Stephen . 2024-03-10
MORE AT Google
Very very poor service. They aren't interested in making money: I had a full meal I paid in advance. Wanted to order more: they jist ignored me.... acting "busy" placing glasses behind their mini bar.I told they waiter it was poor: he said "hey. Hey" Do NOT GO unless you want to be treated like dogs. Soz... Not soz
Fitz . 2024-03-01
MORE AT TripAdvisor
Fried dough sticks, soy milk, sweet tofu pudding, fried buns, and meat buns are all delicious! The service was also very considerate. I asked for tap water to take medicine, and they gave me warm water.
jianna wu . 2024-02-21
MORE AT Google
I came here to have breakfast with my 8-year-old child. The staff are friendly and the food suits Korean tastes. There is also white porridge, so it is perfect for those with an upset stomach.
이시형 . 2024-02-20
MORE AT Google
Dishes served very quickly, well served portions, delicious food
Rafael Mariano . 2024-02-19
MORE AT Google
An old fashioned Chinese restaurant in the middle of China town. Sadly not licenced but lots of other drinks on offer. The food very good, the service friendly. Restaurant clean and good value for what you get.
Edward the dog . 2024-02-19
MORE AT TripAdvisor
The food was okay however nothing amazing however the restaurant owner was very rude when I went to pay the card machine was very clearly frozen as they were pushing buttons and the machine was not responding. The owners first response was to accuse me of having a broken phone and demanded to know when I last used it to pay. There was nothing wrong with my phone as I had been using it all day and I didn’t appreciate the accusatory tone, implying i was doing it deliberately especially after I even offered bank transfer since I didn’t have my card to withdraw cash, when it was very clearly an issue with the card machine.
Charise Sullivan . 2024-02-18
MORE AT Google
Worst restaurant I have ever eaten in, staff rude , confrontational, one poor young girl tried paying through her phone app and because their machine wasn't working properly they accused her of robbing them . Poor girl was nearly crying . They moved machine to another area in restaurant and the payment worked . Never seen so much disrespect from a manager . Oh by the way the food is crap my dog would even turn his nose up at it .
Katrina S . 2024-02-18
MORE AT TripAdvisor
Service fee charged for bad service
Long App . 2024-02-18
MORE AT Google
Respond to the owner: yelling at your customers publicly online is not helping your image. Just look at your reviews, I am not the only one complaining about the payment methods and you called all of them liars. Payment is wechat or cash only despite the owner claims otherwise. When asked to pay with a card, the waiter simply said no without looking (nothing to do with chip, I have 5 cards). It's actually not too bad if it is cash only, many places are like that, but the owner lies about it (even post lies in responses) makes me question the integrity of the place, after all they are serving the food you eat.
Miao . 2024-02-12
MORE AT Google
Had a nice time here with my mum, the two waitresses we had were really lovely, can see that they put up with a lot of rude customers. Please treat the staff nicely they’re really kind and hard working
Ming Li . 2024-02-10
MORE AT Google
This is our second time coming here and we are not disappointed at all. The beef in black pepper sauce is amazing. Soft beef mixed with chilies, spring onion, mushrooms...just melts in your mouth. The second dish crispy chicken with dry chilies and sichuan peppercorns blow my mind. Is spicy enough just to let you feel the flavours inside the dish. Both dishes we had them with egg fried rice . Definitely we will be back again every time we come to London.
Ovidiu Sarlea . 2024-02-10
MORE AT Google
It's cash only. I thought the Youtiao was the hot one; however, it's not.
Qian Cheng . 2024-02-08
MORE AT Google
In general I would say that it is not worth paying any money restaurant. Food is basic and mild. We took chicken which looked like as leftovers with skin and bones.
Ola . 2024-02-03
MORE AT Google
Dear Far East Restaurant, I appreciate your feedback but let me clarify a few things: "As there were people who walked in after us to eat, we decided to wait patiently out of the way." We waited inside the restaurant in the corner patiently, while there were other guests also waiting inside behind us - you can check CCTV. "Upon entering, the male server said that the restaurant was full, shrugged his arms, rolled his eyes and walked away." I should have expanded here - even after waiting and after a previous party had left, we were never seated at all. We did not seat ourselves right away once a table was empty, but rather waited and watched for about ten minutes. This is fine and we understand the restaurant is busy, but I brought up this point not because we seated ourselves, but because we were forced to after the male server continued to deliberately ignore us even after a table opened, and yes, we know he did see it. Furthermore, the waiting guests behind us also seated themselves and they were served quickly. There is no problem in that the staff assumed we had finished eating - however, I bring this up in correlation to the poor attitude we received. Again, the male server saw us standing then seated multiple times, and he had served the party seated at our table before us, so this is inexcusable. My friend politely asked to order food some fifteen minutes after. I do not think any part of my review suggested that I was looking for special treatment just because I am Chinese or for other reason. Rather, I observed that because we are young and clearly students, it is likely that while other customers after us were actually treated fairly, we were met with the rudest service when asking simple things such as splitting the bill. Actually, your restaurant has many, many negative reviews and not generally about the food, which is excusable because it is opinion like you said, but about similar terrible customer service and blatantly rude treatment that I can now say is verifiable. I've read your other reviews to check if my experience was just a one-off but I'm disappointed to say that it is not. What's more is that instead of addressing the critiques, you either ignore them (the male server's attitude), change them (saying I said we stood outside, "your story starts to unravel,") or discredit me as a reviewer ("Just because you did not get any special treatment...Ask any regular customers...") I don't know if as the owner you were actually on-site that evening, or if you are going off information from your staff, but I feel that I have been very respectful and honest in detailing my experience. I've had to delete my initial review in order to respond to this, but as I've demonstrated in this reply, I am fine to clarify any uncertainties you may have. I am extremely disappointed at your reply, where as a business owner, you choose to argue untruthfully against me rather than making an attempt to amend things.
Iris . 2024-01-30
MORE AT Google
Overall average not bad not perfect
Sker Akejs . 2024-01-29
MORE AT Google
The best Chinese I have ever had, and the owner is very friendly and hospitable!
Julie Dingeldein . 2024-01-23
MORE AT Google
Go back and calculate the bill,Why is the service charge as high as 20%?I ordered a total of 26 pounds and paid 31.
Fitz Wary . 2024-01-23
MORE AT Google
I worried about the short-term closure for a long time before. The fried dough sticks and tofu pudding are the best in Chinatown, but the prices are getting higher and higher... Get me back to the hometown!
Muse Yuan . 2024-01-12
MORE AT Google
The food was fantastic and the staff were really friendly. I would definitely recommend. I can't wait to visit again.
Robert Hayfron -Nortey . 2024-01-05
MORE AT Google
Was deeply impressed by the incredible delicious food and excellent service. The waiter and waitress was so kind and warm hearted, they arranged a surprise for an Indian girl for her birthday,and all the customers were following them,singing for her …I saw tears dropped in her eyes.My family members’ birthday this year should be in this restaurant,no doubt!
dan liu . 2024-01-03
MORE AT Google
One dish was inedible: we all tried it and had been oversalted. Instead of admitting something was wrong the manager insisted we pay up for substandard food as if it was our fault. A £3 discount when we complained was equally insulting. Left a bad taste in our mouths and won't go back there again. Nor should you
Martin Picking . 2023-12-31
MORE AT Google
Wir waren auf der Suche nach einem ruhigen Platz zum Essen, den haben wir bei "Far East" definitiv gefunden. Die Kellner waren freundlich und den Kindern hat es geschmeckt. Leider einen Stern Abzug, weil bei meinem "Fried Chili Chicken" das Fleisch versalzen war. Da das restliche Essen aber geschmacklich gut war, sehe ich das als kleinen "Unfall". Zuhause würden wir sagen der Koch muss verliebt sein.😊 Alles in allem ein kleiner, aber feiner Geheimtipp. We were looking for a quiet place to eat and we definitely found it at "Far East". The waiters were friendly and the children loved it. Unfortunately, one star was deducted because the meat of my fried chilli chicken was oversalted. However, as the rest of the food was tasty, I see this as a minor "accident". At home, we would say the chef must be in love 😊 All in all, a small but excellent insider tip.
Sandro G. . 2023-12-30
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Response to owner: I can accept if I was incorrect about the people sat next to us as this was just an observation and I may have been wrong. But the staff members response when we tried to get help definitely was not good and my friend was very annoyed by her response (in Chinese) and it definitely dampened the mood. And it really didn’t feel like the staff member was stood there for ‘a few minutes’. She came over, spoke to my friend in Chinese and said something that left her annoyed, and then when I asked a question about the menu she said she will come back later when we are ready. Also this doesn’t take away from the fact the whole service felt like we were being rushed and disregarded customer experience over sales. Having been to other restaurants in Chinatown the service was definitely sub-par compared to others. I have never felt the sense of being this rushed before. Another observation is when the staff member took our food one of our plates clearly wasn’t finished. It wouldn’t hurt to at least ask if we had finished the plate that clearly had food on still? Again I’m just speaking my mind and giving feedback on how these situations could be approached differently with a bit more politeness and care to give a better customer experience. Original Response: Service was awful and rushed. You definitely just get the sense that they want you to eat quickly, pay, and then leave. We asked a woman questions about the menu and she just said "I will come back when you are ready" so was useless. (Definitely not a language barrier issue as she said the same thing to my friend in Chinese...) And the table next to us received the wrong dish and was told they could have it for free if they kept it which they said yes to. But, then the chef after said he will make it again as they can't have it for free... Which clearly shows they prioritise sales over customer experience. From the owners previous replies to reviews they clearly lack responsibility. There is an obvious reason this place has nearly 3 stars overall whilst other restaurants in Chinatown are rated much higher. Two words: Customer Experience.
Ryan Thompson . 2023-12-29
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Very authentic Chinese breakfast, but extremely expensive (probably I ordered via Ubereat delivery). But if you never try Chinese breakfast before, this is the place to go!!!
Tony Xie . 2023-12-25
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discovered a gut wrenching, nose stenching, eye drenching long black body hair on my fried rice… asked for refund they gave me a banana and asked me to leave.
google reviews . 2023-12-23
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Angry aggressive service and mediocre food. Definitely NOT recommended
Todd W . 2023-12-14
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Staff was attentive and friendly. Chinese food was authentic and reasonably priced. We will definitely return 😊
Michelle T . 2023-12-13
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너무 맛있고 서비스도 친절했어요^^별점은 누가 테러한거 같아요^^
루나델 . 2023-12-12
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Possibly the worst dining experience in my 48 years. Chicken was pure slime. Had to pay full price for my partner even though she just had one mouthfull! Ruined our Chinatown experience. Never again!! 🤮
Simon Lewis . 2023-12-11
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Delicious Chinese brekkie/brunch. Good service and friendly. It’s a casual diner that serves no-fuss hearty dishes. I’d like to recommend the sesame ball and Youtiao as well as the Wantons made by them. They deserve a higher score!
WaWa See . 2023-12-11
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For you who miss chinese breakfast food, this place has amazing dumplings and porridge
Willy Hanjaya . 2023-12-08
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Never try this restaurant. The food was very bad. The attitude of the owner and staff is really unprofessional. There are many other places that try those restaurants.
Connor Stone . 2023-12-03
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Maleducados, poco amables... no hay bebidas con alcohol... cenamos con cocacola... el mejor... el hijo de la familia que gestiona el local
eva m.c. . 2023-12-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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779 Opinions
If you do Hotpot the first time, this is a great place to start with - very friendly service and supportive with selection and choices. They have three levels of hot, which was great for us beginners.
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