Based on 174 opinions finded in 2 websites
Based on 174 opinions finded in 2 websites
Nº 346 in 636 in Dumfries & Galloway
Nº 7 of 24 Chinese in Dumfries & Galloway
Opinions
If you are looking for something tasty this is the the place, always a tasty meal. There are plenty on gluten free menu which is also just as tasty. Peking chicken is my go to here as it is absolutely banging. Go here now!
Kristian Luebke . 2025-02-10
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Rice overcooked. Barely any curry sauce chips tasted like fish. There's better chineses in the town.
Jack McDowell . 2024-10-31
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Ordered a takeaway meal from Phoenix, but unfortunately didn't enjoy it and wasn't that impressed with the quality of the food. The salt and chilli chips were not too bad, however the portion wasn't great. The breast of chicken curry was stodgy, the chicken was tough and question whether it was breast at all. The portion size was decent though. On a positive note, the service was quick and the staff were pleasant.
John Baird . 2024-10-27
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Lovely staff. Very quick and friendly service. They even had a gluten free menu and included free prawn crackers !
Chloe W . 2024-10-14
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I haven’t had a proper gluten free Chinese takeaway in 5 years since having coeliac disease. We found this based on reviews and it didn’t disappoint! I had garlic mushrooms with salt and pepper crispy chicken. Oh I was in love!
Jess M . 2024-09-27
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Phoned up and asked politely how long it would be for a delivery and the woman on the phone took a sarcastic tone and said "WE DON'T DO DELIVERIES" then hung up.
Connor Macdonald . 2024-07-16
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Staying local to Dumfries and not from area picked this one over others due to the fact they did Gluten Free for one of family. Food was good the GF salt and peper chicken was really nice and recommended, family enjoyed there various meals, will pop back if back in New Abbey
andy d . 2024-05-21
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Always good quality food and always consistent
laura mcnulty . 2023-12-30
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Given the reviews we thought this would be a safe bet for a takeaway while visiting Dumfries. Unfortunately we weren’t inspired nor did we enjoy what we choose. The portion size we felt was smaller than a typical takeaway, the chicken balls should be renamed chicken pancakes and were not only very stodgy but greasy too. As we were hungry we ate what we ordered but we were sadly disappointed
Snowbabies1 . 2023-07-17
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Found this takeaway by chance as our usual Chinese takeaway was closed. PHOENIX is now our firm favourite go to takeaway.
Angela Ference . 2023-04-17
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Really good, I like that classic Chinese dish chicken, pineapple and chips.
John Graves . 2023-03-27
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Best chinese in dumfries by far. Highly reccomend salt and chilli chicken, only place that has very generous portions. Amazing Value
Max . 2023-03-11
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Good food very tasty just expensive!
Paul Rowland . 2023-03-10
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OK my Singapore fried rice was a bit dry but still tasty .
Rab Nichol . 2023-02-02
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Grate staff and always happy to serve us even when we turn up at last minute food grate and made fresh
Raymondp Howitt . 2023-01-24
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A small family run Chinese - been going here 7 years now :) I've never had a crap meal, their Salt and pepper chicken is yum, as is the special foo young, and prawn toast Just saying ;) Thin prawn crackers :( -it would be nice to have fatter versions, but I hardly eat them anyways fat or thin. Yep, it's cash only - it always has been, but for me, that's not a drawback. A full meal costs around 8 pounds, which I think is good value. Food has always been hot and tasty.
Jay . 2023-01-21
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I have always have had an excellent service, friendly staff, the meals have always been hot & fresh and always found a parking space outside.
Craig M . 2023-01-21
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Amazing and friendly customer service. Food was excellent. Will be back again, can’t recommend enough
C Allan . 2023-01-10
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Food is really tasty and so fresh
Allan Anderson . 2022-12-15
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I will not return to this Chinese. We were over charged, the food was hands down the worst we have ever had, we ordered the house special chow main it was made with supernoodles very disappointing especially since it cost over £9.50 marked up over £1.60 over menu price. Then the sweet and sour Cantonese was worse yet, it was not fresh you could tell it had been made 4/5 days prior and mainly consists of onions and green pepper again was marked up from the menu price of 7.20 the best thing about mine and husband's meals were the chips and prawn crackers. If you are considering a Chinese meal from Dumfries please try another Chinese to save spending your hard earned cash on the food from this establishment..
Jodine Russell . 2022-12-13
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My husband had king prawn sweet and sour with rice I had king prawn curry and noodles and I am into the toasted prawn sesame toast it was a bit dearer but it was so worth spending bit more 2 get a very tasty meal all was very clean so will be back well done phoenix Chinese keep up with the good work 👏
Sheila Stevenson . 2022-10-30
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Pound for pound the best Chinese in the town. I love getting a takeaway from here and would never look past it. It is so well priced and the staff are amazing!
Ian . 2022-10-28
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Very poor rice, it resembled the rubber rice from supermarket instant micro wave rice and prawn crackers were stale 🙁
W5271GQtracyw . 2022-10-19
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I've recently moved here from Glasgow, where there is a huge choice of excellent takeaways, so I was keen to see how Phoenix measured up. It doesn't look much from the outside and could maybe do with a lick of paint, but our food was plentiful, tasty and good value (including a free sack of prawn crackers). There's also gluten-free and some specials not on the regular menu. Phoenix doesn't offer the huge choice that big city places do and delivery doesn't seem to be an option, plus - don't get caught out - it's cash only.
Brian Clayton . 2022-10-03
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Very friendly staff. Enjoyed my meal. Will be back...
moonrider Sue . 2022-08-31
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Best Chinese takeaway in Dumfries I'm a curry and spare ribs fan Full of flavour it's a definite 5+ from me
Andrew Brown . 2022-08-30
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First time I had been in was very good recommended it too people and staff were nice and polite
Julia McCulloch . 2022-07-11
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Always enjoy what I choose from the menu.
Alexa Snape . 2022-06-27
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Google maps says delivery, ring up we don’t do delivery. Place says cash only no card and no delivery’s it’s 2022 get with the times. Don’t care how good anyones food can be people require delivery and card use for ease
Nigel Duffy . 2022-06-21
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I have tried a variety of dishes from the menu. All have very good with high quality finish. Quantity is good value for money. Everything is fresh and well presented. Lisa and Andrew are lovely and will help with any specific requirements you have.
Colin Tait . 2022-03-09
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We regularly get take away from here . The best Chinese restaurant. In Dumfries and Galloway. Owner Lisa is super friendly.
Grant Fergusson . 2022-02-23
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Was open on a Tuesday when other Chinese takeaways were closed. Good variety of dishes. Very helpful advising about dishes. Note that payment is by Cash Only.
Robert Wallace . 2022-01-12
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Great Chinese very friendly nice to talk to love the food
Dino . 2021-10-27
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Rubber rice stale crackers and a sauce which is identical to b and m add boiling water ended up chucking the lot in the bin total waste of time and a reminder why I haven’t ordered in a long time
Kayagh . 2021-10-23
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Friendly service, fantastic food. Love the beef curry, best in toon!
Stacey Couper . 2021-09-25
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Excellent service and great food as usual thanks again
David Chalmers . 2021-08-01
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Used over and over for last couple years now never disappointed food is brilliant and always get a great laugh with the staff
stuart_Lover_of_food . 2021-07-08
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Delicious meal. Duck canton, and sweet and sour Cantonese chicken both recommended.
Peter Shepherdson . 2021-05-07
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It was ok. No prawn crackers with the meal though
Andrew Downie . 2021-03-12
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Good quality food at reasonable prices.
Jim Boyle . 2021-01-05
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Very nice service and delicious food! 👌🍜 Greetings from Lithuania 🇱🇹
Julija Anušauskaitė . 2020-12-16
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Had to wait a bit ,but really worth it,cannae fault anything will use again
Greg Allan . 2020-12-05
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Was burnt and very dry for a chowmain dish
Brenda Taylor 16 Lime grove . 2020-11-12
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My son had another delicious gluten free meal. Sweet and sour chicken Cantonese. Brilliant as usual😄😄
Caroline J . 2020-11-03
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Lots of shouting at the children who worked there, food not up to standard, scruffy looking staff, not sure of the hygiene levels in there. Food was mediocre & semi warm even though we were a walk in. Won’t be returning ever
Happyscot56 . 2020-09-30
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Great food, very friendly staff 😻😻
Kat V . 2020-09-16
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Poor expensive food. Served by children. The girl who served me had to stand on a box!!! Only takes cash. Would not recommend it. Most of my food went ion the dustbin.
Seaside320197 . 2020-08-08
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Our new favourite Chinese in Dumfries. The service is friendly and the food is always hot & very tasty. Can’t say a bad word about this place.
alisont170 . 2020-08-07
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Delicious gluten free menu cooked fresh and by a lovely family. Highly recommended. My son has coeliac disease and relies on a gluten free diet and he can eat here with confidence.....and loves it.
Caroline J . 2020-08-05
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Lovely little Chinese, never had a bad meal in all the time I've ordered here!
malcolm campbell . 2020-07-30
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I had beef curry and BBQ spare ribs and sauce. Absolutely delicious. Lovely family run business. Recommend 100%
Caroline Jacques . 2020-07-16
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The food was absolutely delicious and would definitely recommend. The staff were friendly and they even had a gluten free menu which really helped!
JaiDawson . 2020-07-05
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Amazing, fresh and the flavours are incredible the best chiniese in Dumfries 😍
Amy Whiteside . 2020-06-12
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Always fantastic delicious food.
F F . 2020-02-29
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Great food, friendly attitude.we travel 20 miles each way so must be good!
Kaltern e'Daw . 2020-01-21
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Lovely food. Nice portions. 6 to 7 quid for a main meal. Carnt go wrong! Shop is always spotless!
jayswonkeydonkey . 2019-12-10
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Very friendly, tasty, ribs aren't the best but apart from that great!
Louise MacLean . 2019-12-05
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Love this place ,really nice people and prompt with phone orders ,if they say twenty minutes your order is ready on time . Cash only as no card machine . It does not bother me as I like to leave a tip . Will continue to use the Phoenix regularly.
Billy Jones . 2019-10-31
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Great food and lovely service from this hard working family. The food is fresh and tasty and great portions, will be back.
ann c . 2019-09-25
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We have visited this takeaway several times and every dish we order is excellent quality, much better than most Chinese takeaways we have used in the past. Service is always excellent and fast, even when they are very busy. A proper family business, lovely to see and a pleasure to support
Lizzie S . 2019-09-14
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We were down in Dumfries on holiday and fancied some Chinese food . I would go as far to say this was the best Chinese takeaway we’ve ever experienced. The food was delicious and the friendliness of the staff made this a very pleasing experience. I wish we lived closer to here as it would be our#1 choice . Well done ,see you next time we are down there .
BRIAN RUSSELL . 2019-08-06
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We visited Dumfries just recently and Googled for the best Chinese Takeaway in Dumfries,well we were not disappointed in the least . The food was delicious with generous portions. The lady who owns the Phoenix was delightful,what a lovely chatty woman . My only problem now is finding a Chinese takeaway near me that’s as good as the Phoenix . Next time in in Dumfries I will most definitely be back . Thanks
Brian R . 2019-08-06
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Love the tasty food and great service! Best special fried rice and oh my the spring rolls are just delish!
Helen T . 2019-07-27
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Really didn't enjoy this takeaway ..over priced and under seasoned. Wouldn't recommend 😩
Shona Gibson . 2019-07-26
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Excellent food salt and pepper ribs best ever
margaret smyth . 2019-06-04
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New favourite Chinese! Delicious fresh food and great friendly service. First visit and will definitely be my go to place in future. Nice generous portions as well as tasty!
Dawn Fleming . 2019-05-26
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Loved my meal it was really lovely service was fast and friendly
Margaret Latona mckay . 2019-05-07
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The type of take away food that keeps you coming back, so tasty and doesn’t leave you with that bloated feeling / sickly aftertaste some other take away food does. Simply delicious!
Catty94 . 2019-05-04
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Since discovering this Chinese a little over 2 years ago, I can honestly say eating another Chinese Takeout feels wrong. I have been back consistently not just for the brilliant food, but for the attentive service with regards to allergies. The owner cannot be faulted at all. The staff are always polite, and you know your custom is valued when the family recognise you when you enter. Absolutely amazing Chinese. I daren't go anywhere else!
jordie1994 . 2019-04-30
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Best Chinese takeaway in Dumfries
Darren Locke . 2019-03-31
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One of the best takeaways I've ever had fresh hot and very tasty.quick service by friendly staff .....excellent cannot say more.
6ics6 . 2019-03-20
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Lisa, family & crew are great. Brilliant food!
Kyle Henderson . 2019-01-26
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This takeaway provides food that is above the usual pre-prepared offerings that you often get. The large spring was a thing of beauty !
Frank V . 2018-12-11
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King prawn and Mushroom. Beautiful.
Maureen HAGGARTY . 2018-12-10
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Lisa, Andrew and staff provide top quality takeaway and a good price. Recommended!
Scott Anderson . 2018-12-07
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Items missing from order and charged for crackers which should have been included. Not interested when called to advise. Won't use again.
Craig Dawson . 2018-11-09
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Great fresh food. Quick and friendly service
Sc Ke . 2018-10-25
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Great service good portions good food
ian geddes . 2018-10-06
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Excellent service and the food is fresh and tasty, will definitely be using again. I would recommend if you enjoy good quality Chinese.
ann c . 2018-10-02
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Very friendly service and food is stunning
Ali Donowho . 2018-09-27
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Wow!! First time visiting (Im from Cambridge) and they didnt disappoint! They were SO friendly and helpful, beyond what is expected. I havent recieved customer service like this in such a long time. We will be back - thank you!! Food was Amazing, Im beyond impressed.
Laina Rushton . 2018-09-25
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On arrival the staff where lovely very friendly and chatty The food was delicious I got rice, chips, spring roll and curry sauce couldn’t fault it
CLAIRESAEED . 2018-08-29
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Have to say i ordered the crispy chicken with honey and chilli sauce and a chicken curry for the kids . The food was amazing as well as the service and cleanliness of the shop . I will for definate be returning to the phoenix next time im here. Well done
James Mcarthur . 2018-08-07
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I’m a regular customer of Phoenix Chinese Takeaway. Overall, the food is amazing, super-fast service, the staff are really friendly and it’s a really great place! Highly recommended 👍
Ciaran_Marsh . 2018-08-07
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The most underrated Chinese takeaway in Dumfries, I hope they will consider doing home deliveries at some point, but its worth nipping out for.
jonny nickel . 2018-07-14
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First class food definitely would recommend
Peter Davis . 2018-07-04
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Consistently good food, excellent service. Always quality fresh and professionally prepared dishes. Never greasy. Speedy service.
Annette A . 2018-05-13
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Amazing place I eat here every Friday! Staff are brilliant and excellent food
Claire Henderson . 2018-03-04
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The mini spring roll was great and the sweet chili chicken was fabulous . It is not that expensive and the staff is very friendly. Overall it was really good .
gw13wongeva2 . 2018-01-16
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I love it is so nice! Staff is very friendly . The food is delicious. My family enjoyed it! Its the best. the spring roll is really crispy
gw13brownholly . 2018-01-16
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I loved the food. the staff are very friendly and the mini spring roll was great. the sweet chili chicken was fab.it was very cheap and very good to. over all I love this takeaway. I will go again.
gw13fletcheremma . 2018-01-16
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We love this place. Great service, fast efficient and accurate. Food is so fresh and fragrant. We don’t go anywhere else. If you love Chinese food you’ll love Phoenix
sosipater . 2018-01-10
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Very busy takeaway, Staff very friendly - even under pressure!! Good selection on the menu and prices are some of the best in Dumfries. Food was excellent, piping hot and refreshingly different from other Chinese restaurants. Will definitely visit again.
Kevin Wallace . 2018-01-09
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These were the worst salt and chill chips i have ever had!!!! Chips with salt on and 2 or 3 chill flakes and they were dry. i wont go to the this take away again
juliejen52 . 2017-12-19
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Ordered takeaway for three by phone for collection later that evening. The crispy spring rolls were enormous and really tasty while the chicken & pineapple and beef & mushroom dishes were delicious. Will definitely be ordering from the Phoenix again.
Alison C . 2017-11-08
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Have used here many times and food has been of a high standard. Owners very friendly Prices slightly higher than town centre. Excellent choice available
WOLFACHMAN . 2017-10-05
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Excellent service, excellent food and keen prices.
Scott Anderson . 2017-09-29
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Does exactly what it says on the tin! I had food from here this evening and I was very happy. I chose to drive there, order and wait. I parked in a residential street opposite, so no problems with convenience, the menu was simple, with a good choice of foods, and, the prices were pretty standard for a Chinese takeaway, so no issues there. The kitchen is visible from the order counter and I can honestly say that it was clean and tidy, everything was labelled and the meats were stored separate, and with fridge spaces clearly separated of cooked, from raw. It seems to be a well run kitchen. The food was hot and we'll packaged so no issues of sauces spilling in the bag, or it getting cold when taking it back to my hotel in the car (although the hotel was less than a mile straight up the road, so not really a big issue to be honest). finally, the food was really very tastey and I enjoyed it a lot. I will definitely be back next time I'm working in Dumfries, and I would definitely recommend this takeaway to anyone. Also, I had the Chinese (katsu style) chicken curry, and it was honestly the best I've had in a really long time. This is a very good takeaway.
Scott Thompson . 2017-04-23
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Have been using this wee gem of a Chinese takeaway for about a year. The food is authentic, fresh and flavoursome. Staff are always friendly and efficient. Never have to wait very long. Overall a great wee place.
Annette A . 2017-03-27
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Amazing food defo making it a regular friendly staff
Mark Wilson . 2017-01-31
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We were really looking forward to our meal from Sun Kai as an end of holiday treat....sadly the best thing about the food was the microwave safe containers it came in! Rice was salty and hard, prawns were tough and in awful batter and the chow mein had overcooked noodles and undercooked everything else and was really tasteless. I can't believe it's gone so bad in only a year. We won't be back and if I could give minus stars, I would.