Based on 1.267 opinions finded in 2 websites
Based on 1.267 opinions finded in 2 websites
Nº 338 in 371 in High Peak
Opinions
Placed an order,hour and a half later I phoned to see where it was,I was told it’s only 1 minute away,waited another 30 minutes so call back and get told they havnt cooked it yet! So waited 2 hours just to get told it’s not even been cooked yet.
Christopher Filkins . 2024-09-25
MORE AT Google
Getting much better each time and month amazing
Kierah . 2024-09-14
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Tough chicken and tasteless sauce!
Jayne . 2024-09-12
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We went here a couple of weeks ago due to our regular Chinese take out being closed. Very sorry but we will never be ordering from here again. I can't find the words to say how bad it was. The ribs were pure fat and inedible, the chicken and pineapple tasted like it had washing up liquid in it! The chicken friend rice my partner had was so dry and tasteless. Just utterly disgusting it ended up in the bin with only a few mouthfuls being taken. I don't know how this place is still open judging by the reviews and our experience
Helen B . 2024-09-08
MORE AT Google
Ordered a can of vimto and never came phone the shop the will send it not happy with that
Kierah . 2024-08-24
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food was hot and came early but no flavour at all. very bland, doubt I'd order again anytime soon
Jake . 2024-07-16
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The delivery was very quick, however the food was pretty tasteless.
George . 2024-07-07
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The chips were soggy when arrived.
Alicia . 2024-07-02
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First time using Phoenix's. I had a query about the order and they were fantastic. the food was really fresh and tasty, not greasy. I will definitely order here again.
Lydia . 2024-06-29
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DON’T BOTHER. The worst Chinese I’ve ever eaten!!! Chow mien- noodles are from a packet. Vietnamese ribs are just sweet and sour ribs, and very chewey & tasteless!! NEVER AGAIN.
Lee Rayner . 2024-06-05
MORE AT Google
Food split all over other products not good experience
Heather . 2024-05-28
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I hate leaving bad reviews but this food was not it... if the chips were crispy they would have been amazing but they were just a Soggy mess, noodles were like mush and the ribs were just awful. The curry sauce literally tasted so nutty, not like a curry at all. Was excited to try a new place but it was so disappointing.
Toni . 2024-05-08
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Lovely and hot on arrival, many thanks
Keturah . 2024-05-06
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Absolutely disgusting. Was my first order and will also be my last so ordered shredded beef in ok sauce but what came was the sauce in a tub and a very small packet of cold shredded beef if you could call it that ! Also got the smallest carton of chips in the world was an absolute joke I'm doing a 14hr night shift and sadly went in bin think I'll go back to bringing butties seeing as that's the state of the local chinese food, Urghhh.
JJL JJL . 2024-05-02
MORE AT Google
Went here because our regular Chinese was closed. We got bbq spare ribs & special fried rice. Oh my goodness it was disgusting. The ribs were dry & tasteless, the special fried rice was again tasteless & soggy. We threw the rice in the bin & gave the dog the ribs!
Dena Taylor . 2024-04-12
MORE AT Google
it was the best Chinese meal I have had in a long time. So yummy thank you.
Karen . 2024-04-07
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Chicken was tasty but the chips and tempura shrimp were very soggy, not crispy at all.
Renee . 2024-04-05
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cold food not the best meal tonight
lee . 2024-03-26
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spot on not sure why any one complaines. just perfect.
Jane . 2024-03-19
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substitution of dishes not great quality
Rebecca . 2024-03-10
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salt and pepper chicken n chips overcooked, appetizer overcooked
angela . 2024-03-01
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Super fast delivery and very tasty
Jason . 2024-02-21
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my order was late it came at 9:05pm when it came i had 2 messages at 8:05pm it was coming the they it was delivered at 8:30 and it wasn't then 8:50pm so not inpress tonight
Kierah . 2024-02-14
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Always super fast delivery and foods piping hot and tastes as it should
Leighton . 2024-02-07
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Food was not good veg soup was tasteless peking spare ribs were disgusting very dissatisfied
Colin . 2023-11-11
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Delicious food, excellent quality and service
emma . 2023-11-03
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Normally like this takeaway but the order I had for £30 was not like normal. special chow mein half of the noodles not cooked still hard. Most of the meat chewy and dry, the prawn toast was way overcooked.Not impressed. Even some prawn crackers were burnt.
Steph . 2023-11-03
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Food seemed overcooked and bland. The best part about it was the seaweed.
Fleur . 2023-11-02
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Good food fast delivery defiantly improving three good meals in a row
lee . 2023-11-01
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Food ok but not amazing. Chips were very soggy. The sweet and sour chicken was ok. Sorry but probably wouldnt order again
Charlotte . 2023-11-01
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Lovely food, friendly delivery driver 😊
Anita . 2023-10-31
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Friendly delivery food hot and tasty a lot better quality than previous experience .
lee . 2023-10-21
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Great food quickly delivered very happy
dee . 2023-10-19
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All the food was great. Always empty the plate
Mark . 2023-10-12
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Consistently underwhelming, under cooked and bland. Avoid.
Scarlett Humberstone . 2023-10-06
MORE AT Google
Ordered 4 dishes and took just under an hour to arrive … when it did order was wrong … rang them and after a little confusion they apologised and sent up the missing dish but obviously by the time it arrived the rice was cold …. They advised we could keep the dish the Serb by accident but as we are allergic to fish we couldn’t … the quality wasn’t particularly great either tbh .. chicken was chewy
Phil . 2023-09-30
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Both delivery and Food was fab! Will definitely order again x
Ruby . 2023-09-24
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I ordered a crispy beef spicy,sauce and beef seperate,with fried rice,didnt have to wait long and absolutely delicious 😋
Simon Rodger . 2023-06-08
MORE AT Google
Asked for my order to be modified because I can't eat onions or beansprouts, don't think the notes section of my order was checked so ended up not eating most of my food. Won tons are always spot on though 👌
Sammy . 2023-05-10
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Great hot food delivered quickly highly recommended
dee . 2023-04-13
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Everything was cold disgusting food
Daryl . 2023-03-30
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Food delicious and hot, delivery fabulous thank you! Highly recommend.
Luisa . 2023-03-28
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Food delivered in time, and the chap who delivered was lovely However, our potion of noodles were burnt, but also smelled spoilt so safe to say we didn't eat it
Michelle . 2023-03-15
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The food was delicious, we thoroughly enjoyed it. We will definitely be ordering again.
Lindsey . 2023-03-02
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Some food was hot but other parts of the same dish were cold, to me this is probably due to microwaving to reheat precooked meals, the noodles were tough
Stuart . 2023-02-13
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Ribs were dry,,special fried rice soggy and tasteless,prawn toast flat and tasteless,,not again
Stuart . 2023-02-10
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Lovely food delivered as arranged
dee . 2023-01-26
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Not good tonight poor overcooked special fried rice mainly tough beef in cubes sweet sour average too much onion ribs tasteless not a good experience tonight
lee . 2023-01-21
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The food arrived stone cold, and the lids had come off in the bag so was all mixed before could be eaten. Really disappointed
Elle . 2022-12-16
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I was missing a chicken fried rice 1 box of noddles and the box was half full And the sweet and sour chicken was not good
Olivia . 2022-11-26
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Very nice thank you delivery lady very pleasant
dee . 2022-11-25
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Delivered early with a smile, food was hot and delicious. Will be our new favourite.
Angela . 2022-11-13
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Again another fab meal, soup was piping hot and the spare ribs were really meaty and tender.
Lesley . 2022-11-12
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Very poor, ordered salt and pepper chips and was given crinkle chips obviously just bought frozen from corner shop was all soggy and cold. Also ordered spicy chicken which was mainly just veg about 4 pieces of chicken and wasn’t spicy at all. Paid cash said £16 on the app then went in and got charged more 😂 wouldn’t recommend
Katie . 2022-10-15
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Food was very bland. They also missed off the sweet and sour sauce.
Justin . 2022-10-04
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Did not enjoy the food. Noodles were chewy. I ordered a vegetable chow mein and it had hardly any veg in! No broccoli, a few beansprouts, mushrooms and carrots!
Leanne . 2022-10-02
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Really tasty and red hot. Cant fault it.👍
Andrew . 2022-10-01
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Non of us enjoyed our meals tonight and 95% of it went in the bin. The food arrived very early which makes me think it wasn’t fresh, just warmed. Won’t be ordering again unfortunately.
Rebecca . 2022-09-23
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Believe the stories. This meal was supposed to be a treat... it was disgusting!
Steph Johnson . 2022-09-21
MORE AT Google
It wasn't inedible but it certainly wasn't a curry.
Karen . 2022-09-16
MORE AT Google
Was okay but my food was not right that I ordered so had to wait for them to bring back right food
Rachel . 2022-09-04
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Great food and great delivery times 😊
Claudia Burton . 2022-08-30
MORE AT Google
There is no plum sauce with the duck
Aimee . 2022-08-30
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Tofu fish but tasteless- otherwise all good
Terri . 2022-08-24
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Food was shocking! Noodles were undercooked meat was over cooked tasted like it had been burned…won’t be using again!
Allan . 2022-08-06
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Food did not taste great. £25 for barely any food. All extremely soggy on collection and we collected 10 minutes before suggested by restaurant. Extremely unhappy.
Chloe . 2022-07-24
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Beautiful food!! Best spring rolls ever!!
Amber . 2022-07-24
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Very fast delivery but sadly very average food. It did the job.
Archie . 2022-07-09
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Satay was rank. Spicy Bean curd tasty but not at all spicy and like gloop!
Mark . 2022-07-06
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Barely any meet on the duck and ribs can barely chew noodles were okay
Frazer . 2022-07-02
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Good food. Excellent service will use again
Kara . 2022-07-01
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Tried here for the first time as usually we use YoYo's but didn't want to collect. Chow meim was very salty, shredded beef was barely editable it was that tough! Dumplings were good though
Thomas . 2022-06-27
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Everything was tasty, though not the most generous portions
Eleanore . 2022-06-01
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Delicious! All arrived on time, hot and with a smile! Very impressed
Mark . 2022-05-29
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Nice and early delivery, did a job but nothing special…
Max . 2022-05-20
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Perhaps I just ordered the wrong thing, but the deep fried shredded beef wasn't even in sticky sauce - it was dry, tough and flavourless. I was gutted! My wife had chicken fried rice which was alright. Probably won't be ordering from here again unfortunately.
Chris . 2022-05-08
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Amazing food, nice and hot after delivery. A definite winner
Neil . 2022-05-08
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Delicious, and arrived piping hot…
Sarah . 2022-04-16
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All good except asked for no veg in the dishes and one still had loads in it. Don’t expect more of anything to replace just don’t eat the veg so a waste.
Keturah . 2022-04-12
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The food was medicore at best, the chips were horrible the box it came in was dripping wet spilling all over my floor the chicken wings tasted strange. Ribs were quite nice
Peter . 2022-04-09
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Ordered for a specific time came early which to most is probably welcome but not when I wanted the kids in bed and wanted my HOT tea in peace ! I ordered combination starter it wasn’t pleasant very soggy I ordered extra meat spring rolls these were very tasty however the pork chowmein was like water ! No flavor at all and the pork very chewy. I’ve ordered previously before from phonix and was disappointed with missing food . A friend said it had picked up and was good so I thought I would give it another try. Well tonight was disappointing most has gone in the bin , I will give the meat spring rolls a 8/10 they were the best part of my meal . I won’t be ordering again !
jemma . 2022-04-05
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Absolutely shocking, I’ll eat anything but I wouldn’t serve that slop to my dog!!!
Tim . 2022-03-25
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Worst takeaway I’ve ever had. Noodles were actually burned! Will not order again.
Kate . 2022-03-15
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The food was 1st class, delivered ahead of the scheduled time, the food was hot and delivered by a very polite lady
Michelle . 2022-03-05
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Honestly shocked at the reviews! We have Phoenix often and the food and service is always great
Kelly C . 2022-03-04
MORE AT Google
Food was just awful. Spent £30 on food and the only thing i ate was the bag of prawn crackers.
Aston . 2022-02-16
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Not as good as previous orders duck in ginger and pineapple was black bean and was salty. Ribs dry will order again though
lee . 2022-01-29
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Usually good food from here tonights was awful. Chips burnt, sauce all spilt in the bag. Ribs bone dry. Wasn’t enjoyed at all.
Lisa . 2022-01-12
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Very poor food , we just couldn’t eat it . So very disappointed
Chrissie Murray . 2022-01-01
MORE AT Google
Always the same good quality, reliable takeaway and delivers on time.
samantha . 2021-12-31
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Ordered deep fried chicken in orange sauce and they forgot the sauce 😵
Scarlett . 2021-12-21
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Frankly appalling. The worst Chinese food I have ever eaten. It is impossible to convey just how bad this food is. I can't even bring myself to try the Shezuan (sp) Chicken. It is absolute gack. Avoid.
Giles Williams . 2021-12-21
MORE AT Google
The food arrived hot. It was lovely and tasty and i thoroughly enjoyed it. I can recommend and i will order again.
Michelle . 2021-12-18
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When given the box it all fell apart as soon as I picked it up, leaving a pile on the counter (due to the condensation of being left in the bag so long and titled sideways in the bag). As well as this the food was cold. The food did arrive on time though.
Cameron . 2021-12-17
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easy to order. delivery good. food hot & very good.
PAUL . 2021-12-14
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Prawn toast was greasy and overdone, orange chicken was tough and dry, chips were cold along with everything else. Best bit was the noodles and seaweed! Delivery time was fine though
zoe . 2021-12-08
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Tasty enough. Was surprised to be asked for 50p more when I asked for a few extra cashews in the Kung Po Beef though.
Mark . 2021-12-08
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A meal was missing. Delivered at 19:50 after being advised by text that it was on it's way at 19:15. Considering the takeaway closes at 20:30 a replacement was available. Very disappointed.
Rhyannon . 2021-12-04
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Hot when arrived, fast delivery and very nice food.
Rachel . 2021-11-17
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Nice food, late and could have been hotter
Steve . 2021-11-12
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33 Opinions
I would give no stars if I could. The food ordered wasn't what I ordered. Tried to contact but phone rings off straight way. Payed through just eat there no support either. Spent half hrs choosing starters two curry's and starter with sides yes was hungry. To be delivered, one curry chips and doc pepper drinks.
32 Opinions
Rude ignarant staff, don't go there as it's such horrible service and even the managers don't give a damn when you complain.
102 Opinions
Waited nearly 2 hours for food to show up and they had forgotten chicken balls and replaced with chips , driver arrived then turned around and left ? When he arrived back again he said he had to leave as he needed the toilet ? … Had to call the restaurant to get him to come back. Half of order cold , sweet and sour sauce is watery . Wouldn’t bother ordering from here again.
264 Opinions
Ordered this for delivery at 6pm so plenty of time for woks to warm up. Phoned at 1711 to say they had arrived I wasn't even back yet hence the pre delivery time order. Received item clearly reheated at best, sauce all congealed, soggy batter on chicken balls and had to leave the noodles.
1023 Opinions
We went here after we walked out of an Italian restaurant along the street from this one, where we had been ignored after being shown to our table (St Moritz). The welcome and service at Pizza Express was completely different, and coming here rescued our evening. Our server was really friendly and attentive, never leaving us waiting when we wanted anything. We both had pizzas, which were both superb. Highly recommended.