Based on 230 opinions finded in 1 websites
Based on 230 opinions finded in 1 websites
Opinions
Staff were spot on so well trained. The staff were friendly and attentive, so nice to have well trained staff. Food good. Lovely restaurant. Stayed at touring site.
Susan F . 2024-10-07
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Booked for a meal as staying in the Bay Hotel. Offered window table with stunning views , and ervice was friendly & quick. Portions plentiful and dishes tasted homemade. Particular mention goes to a tasty pie & tender steak cooked as requested. Only downside was we were unable to leave our server a tip when paying by card as the machines don't offer this facility. In a time when people rarely carry cash/change, it seems really unfair to the hardworking staff to deprive them of tips. Returned in the morning for breakfast which again was of good quality and delivered to the table quickly. Didn't realise our full breakfast came without the haggis & black pudding as per the menu until we finished however. Have visited before and consistently good grub.
James I . 2024-08-08
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Second visit here, first time to have a drink and check the place out before we bring friends from Cyprus. We visited yesterday (21st) for the high tea. What can I say, it was superb. I thought with the price the quality and portion size wouldn't be great, how wrong was I. My husband had the steak pie and I had the battered haddock. REAL chips what a treat. Not sure where the toast comes into the equation. Next time we will ask to pass on that. The young man Steven/Stephen made us so welcome he is a credit to your establishment. Didn't get a chance to thank him as it looked like he had finished for the day. We requested a table at the window which we had. We will be back with out friends from Cyprus. One last thing, we live in St Andrews with it's plethora of eating places but this is by far the best place we have visited in a long time.
Dorothy B . 2024-07-22
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4 of us booked for Saturday lunch. We were seated quickly and courteously. Drinks order was taken. I had asked for a small glass of ice on the side. On the 3rd request for this, it was duly delivered. Food order taken seamlessly. All food was hot and delicious. Massive portions of chips with each meal! Steak pie, burger and fish all lovely. Dessert menu requested but didn't materialise. They eventually came, but we'd changed our mind by then. All staff were lovely and friendly. There just seems like a lack of communication between servers. If one server is asked for something, they should follow that request through. I think we had a different server for every stage of our stay. One to show us to our seat. A different one to bring our drinks. Someone else took our order and so on..... We had a lovely time and would definitely come again. Just need to have some order and consistency within the tables.
Rosie G . 2024-06-17
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Passive aggressive staff if you dare to ask them a question. Stay away unless your thing is to get spoken to like an idiot. Awful attitude. I would take the time to spend your money at a local eatery, the views are spectacular but you don’t have to be in this restaurant to see them. Food isn’t great.
VickiR . 2024-05-01
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£9 for this… complained as me ur says onion rings and salad… apparently it’s for going on the burger! Total rip off. Lovely waitress who looked embarrassed about it but said the manager wouldn’t do anything about it! Won’t be back!!
Karen K . 2024-04-03
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Booked a table here on recommendation of friends and we were not disappointed! Delicious food (flat iron steak followed by creme brulee for me, fish and chips for hubby but no pud as he was too full) with a magnificent view across the Firth of Forth. Attentive service and pleasant surroundings. I imagine it gets busy in high season but was quiet when we were there on 1st Oct (which is how I like it.) Will definitely come back next time we're visiting Fife.
526LindaW . 2023-10-02
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Visited for my mums birthday meal. Fantastic meal with good choices. Staff were really friendly and attentive. Views were a bonus. Would highly recommend 😊😊
Getaway56915430889 . 2023-08-12
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came here for breakfast while my kids were swimming and the manager came up and said u shouldnt be sitting there tables not been cleared i was sitting watching my kids swimming then igot a bacon roll 4.25 and the roll had blue mould on it ive got photos of it i told a member of staff young woman she took it away and didnt return with any feedback from the kitchen or a refund or just a apology i have since emailed without reply and have now contacted public health as ive been feeling sick AVOID
AYK V . 2023-07-14
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Been watching life on the bay the show and was in the area so we decided to give it a try. Food was really good. Prices were reasonable and great views. Waited a we while for Food but at least it was all cooked fresh. Will definitely go back
shirleyyappy . 2023-06-04
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We had a really nice lunch there on 30/05/2023. The food was really good and so were the servers. Only negative was one extremely rude server that I never want to set eyes on again. A little grey haired woman with a bad attitude trying to spoil a nice experience. 4/5 stars would have been 5/5 if it had been her day off, what a BAD attitude!
Bronxglenn . 2023-05-31
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I have been previously a few years ago. We had a fantastical, everything was nicely presented, the quality was good, I had the mushroom taste to start, u could if eaten a dozen, very very nice. For the main, I had sausage and mash, very tasty and the gravy was the best. I shared a dessert. I can't wait to return.
replicas . 2023-03-31
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Our second visit, on Mother’s Day, to this stunning restaurant. Again they did not disappoint. Food is great. Service from our waiter with the Irish accent was outstanding. Thank you to all the pleasant staff
alanj524 . 2023-03-19
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Coming from South of the border we can’t get a puff pastry steak pie without it coming with a crust bottom. The one served here brings back childhood memories and remains traditional. No unnecessary ale added, just a delicious beef gravy surrounding the most tender meat of a generous portion. The vegetables were cooked with a little bite and yummy chips. The pastry light and puffy. I only don’t give a 5 because I would have liked to have known that a half portion was available so I could fit in apple pie too. The view is priceless but remember it gets pretty hot sitting next to the glass when the sun is shining. We have recommended to locals and we will definitely return.
lizziel868 . 2023-02-21
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Second visit to the restaurant and the good was just as good as out first. Staff were all lovely and accommodating cannot fault them. Can't wait for out next visit
Sarah30012006 . 2023-01-22
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What a wonderful experience, excellent service from time we walked in. Food and presentation of food 100%. The staff are very attentive, courteous and fast on service. Well not to leave out the view, omw a view you can't pass on. Definitely recommend this restaurant for exceptional day out, well done
shiralt2017 . 2022-11-13
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Absolutely AMAZING!!! The service was ecellent and couldn't fault it. The food was actually better than Gordon Ramsay's Bread Street Kitchen in Edingburgh. The chef/chefs at the Bay Hotel should be extremely proud of themeselves! During my stay I had fish and chips and the penne bolognase which were wonderful and full of flavour. I have a dairy intolerance and despite no dairy free deserts being on the menu, they had dairy free ice cream and sorbet and at breakfast they brought me some margerine instead of the butter. In fact they were happy to do anything. They were all extremely friendly and happy to help. The only criticism I do have, is that the portion sizes in the restaurant are massive, and although some may like a large serving, I can't help but feel it could be a waste of food and money, as the majority of people wouldn't be able to finish it. I've never seen so much toast. If staying at the Bay Hotel again, I will be returning to the Horizons Restaurant!
Millii S . 2022-10-10
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Bonnie balcony with awesome views of Pettvcur Bay and over The Forth to Edinburgh as seen on the TV programme, but they short sightedly don't allow dogs in the outdoor seating areas. They must be doing exceptionally well if they can turn down the absolute wheen of business they would receive from the thousands of folk walking with dogs every year up and down the adjacent Fife Coastal Path. Very curt response when we asked about dogs being allowed on the balcony as well. Very poor show and very disappointing.
671jimt . 2022-03-18
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We were advised to book and I'm glad we did as the place was full and we had to wait briefly for our table. Staff were lovely and food was top notch. Good value for money as well as promoting local suppliers. We both had the flat iron steak which couldn't be faulted and I will def be back.
Heather H . 2022-03-12
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When we arrived, instead of a friendly welcome, we were immediately asked to put masks on. We explained we were both exempt. Then, after being invited into the main restaurant, instead we were then redirected to tables in the bar area. The table had not been cleaned from the previous diners and pieces of food were underneath. We also noticed a staff member sorting her long hair behind the bar. So, there you go, so much for their ominous 'Masks must be worn' signage and supposedly strict anti-virus measures when they breach basic hygiene rules. We felt very unwelcome. We are a family with 2 young children and even they detected an unfriendly atmosphere from staff.
741stevied . 2022-02-22
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We live locally and on occasion like to visit the holiday park and enjoy the facilities on offer. It's always an enjoyable visit and we feel like we have been on a mini holiday for the day. Booked for a Sunday lunch with the family and we weren't disappointed. Everyone throughly enjoyed their food and felt it was superb value. In particular the kids menu. Steak pie and macaroni were great. Followed by a smashing sticky toffee pudding. All the classics done well here. It's great to see a local , family run business thriving.
1892Toon . 2022-02-20
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Need to really have a look at how you treat customers. We were told we could order food so took a seat and ordered drinks then told 10 mins later when we chose our meals and tried to order we couldn’t. Even though it was...
Relax10991352874 . 2021-10-23
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Booked a table on line. Received an automatic email 2 days later to say my request for a reservation had been received and stating in bold YOU WILL BE CONTACTED TO CONFIRM BOOKING. Waited another 4 days but no contact made. Eventually 3 hours before...
Jane C . 2021-08-30
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I absolutely love this restaurant views are outstanding staff are friendly food is fantastic, what more could you want
stewartd775 . 2021-08-22
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Had a lovely meal with son, his wife and family. Food was excellent and was served very hot, plenty of it and very tasty. Service was excellent and were not rushed. Kids meals was great value and good choice, Pizzas were especially like followed by...
29dcm . 2021-08-12
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We arrived and asked for a table for 3 for food and drinks and were shown to a table in the bar. The bar menu was really basic (perfect for snacks), but we fancied a proper dinner and asked to move to the restaurant. The...
Heather H . 2021-07-05
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Visited today as a group 4. 1 table occupied in the whole place. After some time and being barged past by the cleaners, we were offered a booth. We asked to sit by the window but were told that was only for tables of 6....
K4867YFjilld . 2021-06-11
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Excellent high tea, lasagne and curry were delicious. Scones and Eclair were very good also but would have been nice if cream was provided for scones. Service could have been slightly better as plates were left on the table which hardly had enough room for...
TravellingFifer7 . 2020-11-22
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Met some friends for lunch here as it was convenient for their accommodation. My daughters plans changed so we altered the booking to include her and I was very impressed when they asked how many households would be at the table - good to know...
374tinas . 2020-11-03
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Still in shock and I feel like I’ve been an unwitting participant in one of those John Cleese training films about how not to treat customers. We called in to book dinner tonight and to have a coffee as well. The woman refused to even...
Kiltednomad . 2020-10-02
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Called into the Bay Hotel for late afternoon meal after a day sightseeing, first thing we noticed was the well set out dining room, all social distancing measures were taken here, we were told we needed to wear a mask on entry and then we...
DavidPD59 . 2020-08-26
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Excellent place to Eat! Me & my family stayed at Pettycur Bay for 5 days & ate here 3/5 days it was so nice we couldn’t get enough of the place! Staff were so friendly & couldn’t do enough for you. It was a pleasure.
ldhk2008 . 2020-08-19
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We stopped here for a late lunch and were overall impressed with everything. We had to give our contact details on entering restaurant, which is great, due to covid 19 situation. Staff were all pleasent and attentive but not overly. Waitress was very informative about...
Peter S . 2020-08-02
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Decent menu which was competitively priced ,nice and polite staff and the food was decent. I would eat there again if i was in the area.
Brian Mckee M . 2020-07-29
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We visited the horizon restaurant for a family lunch, the service by our waiter Mark was outstanding. The food was incredible especially the steak pie and fish and chips. I am gluten free and this was not an issue, it's well labelled on the menu...
StaceyB0714 . 2020-01-11
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We were waiting for the rest of the family to arrive, so ordered coffee. Waited ages and when it arrived it was weak and not hot. Bar staff offered two shots to add to the cups which still did not make for a good coffee....
FifeTraveler . 2019-12-29
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Amazing from start to finish! Staff could not have been more attentive or accommodating. We were a large family party who were all served each course at the same time. The food was nicely presented and more importantly - delicious! Serving staff very personable and worked hard to ensure we were all happy. We were able to take our time and never felt rushed. Would highly recommend. Thank you!
Lacy40 . 2019-12-27
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Have been eating here for many years and never disappointed Came here a year ago for my wedding meal and returned today for our anniversary meal. Even better than last year after the refurbishment of the restaurant. Beautiful meals lovely setting great staff. Many thanks to the manager who made us very welcome. You have the customer experience perfected will see you again soon.
Bestestbitch54 . 2019-11-17
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Never ever eat here the food is horrendous & the staff are nasty people who do not care about their customers. A terrible atmosphere. Not worth the money in any way shape or form.
Edward G . 2019-11-10
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Another lovley meal. Steak was cooked to perfection. Claire our waitress is an asset to your resturant. Customer service excellent.
Luckybigbird . 2019-10-08
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Last night we ate at the refurbished Horizons restaurant. The food was outstanding, especially the beautifully presented scallops. The chefs flare and imagination, combined with the freshest of ingredients made for a memorable meal. The new decor and ambience was superb, well done to all involved. As always the sea views were stunning, as the sun set. The abundant staff were very friendly and helpful with a special mention for the head waiter. We are locals and have visited this restaurant and leisure centre many times over the last twenty years. Very well done to all for a great evening.
pend . 2019-09-01
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Food cooked to perfection breakfast and evening meal.Lovely restaurant over the sea. Staff attentive Well done !!
sharon k . 2019-08-28
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Visited on a quiet Friday afternoon, so had our pick of tables but most have a good view over the Forth. Staff were attentive, friendly and well presented. The menu was pretty good, fairly decent choice and reasonably priced. The food was excellent! I had prawns to start, plenty of prawns in a nice creamy chilli mayonnaise. The steak for the main course was nice and tender with a tasty garlic butter sauce drizzled over it. Dessert was a tasty selection of Scottish cheeses.One of the best meals I’ve had in a long time, really enjoyed it!One more point, I loved the tables - wood and resin ( there was a blue resin strip through the centre of the table).
AndrewWFife . 2019-08-17
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My husband and I had lunch in this restaurant for the first time today and it certainly won’t be the last...... from the time we entered the restaurant we felt like our custom was really valued .... the staff were so attentive but also respectful and didn’t disturb us when we were eating as so many service staff do .... the food was amazing .... from the starter to the dessert everything was completely delicious .... the menu was really varied and we were spoilt for choice .... can’t rate this restaurant highly enough and will definitely be back soon
UnaWhiting . 2019-08-16
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After using the swimming pool with my 3 year old son, we decided to try some lunch in the restaurant. The food was excellent, i had the peri peri chicken burger and my son had a ham sandwich. The food was reasonably priced. I agree with some of the other comment on here that the customer service was not the best. I discussed my order with the staff at the bar before paying. What arrived was not exactly what i had ordered. The waiter serving the food just quoted the menu saying "what were you expecting for the price" and walked off, which I thought was a bit rude. Despite this, I would try the restaurant again, as the food is good and the restaurant is conveniently located.
JonnySunshine . 2019-07-27
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First of staff not welcoming and very little customer rapport shown.
JustineH665 . 2019-07-14
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Just back from an excellent lunch in Horizon restaurant at Pettycur Bay,we had friends from Australia visiting and they were so impressed with food choice,portion size and service and decor in the restaurant,we had a lovely time,thankyou,Mr Wallace thankyou so much for your very kind offer it was much appreciated,unfortunately our friends are on their way back to Australia.
232rosalyn . 2019-06-22
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Great food, good menu & good service, we always have a good meal at the Horizon Restaurant. Fab views over the Firth of Forth & really like the refurbished bar & restaurant area
THERESA J . 2019-06-21
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I am a previous owner from years ago, I had purchased 2 new caravans over a period of three years.
hughp10 . 2019-05-31
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Visited after being swimming with our son. He is only 16 months old and the kids menu is over priced.
Thehappycampers69 . 2019-05-04
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My niece and I had lunch today here at the Horizons Restaurant ,Jan from reception took us in where we were taken to our table by a very nice young lady who made sure we were seated with a view towards the bridges,food was very nice and it was served by very pleasant staff.Thank you we had a very nice afternnon .
232rosalyn . 2019-04-04
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We enjoy bringing friends and family here for a nice lunch with a good view.
Daisy M . 2019-03-25
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Visited for an early dinner. I had a steak pie. Excellent service and good quality food. I was in a group of 42 people. Meals arrived on time with friendly service.
Jen T . 2019-03-02
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We booked this as a family meal between Christmas & New Year. We were at a table in the middle raised section but still had an excellent view of the bay and across to Edinburgh.
helpmabob26 . 2018-12-29
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We have visited here recently for a few family meals. The view is amazing and you can see right over to Edinburgh. It was nice watching the sun set over the water. The staff in the restuarant were very nice . The food was very good. My husband really enjoyed his starter of melon and sorbet with a raspberry coulis. I enjoyed the biscuits and cheese. There was a huge portion with 6 oatcakes, grapes and a good selection of cheeses. This weekend we all got the high tea at £13.95 Everyone enjoyed their main meal and ate it all. My one slight comment would be I couldn't see why they were charging an extra £4.00 for the Sunday roast option. The cakes didn't come on a cake stand and were alright. A choux bun, two sort of vanilla slices and a small cake like a frog?i thought what the F? Frog? Cakes selection could have been better. Also no cream for the scones and we had to ask for more jam and butter. On the whole though a pleasant family meal out.
Ann M . 2018-09-30
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Popped in for a mid-morning coffee; wish we'd gone on. Lovely big picture window overlooking the bay but that was in the 'restaurant'. Despite the fact that it was 10:30 in the morning and there was nobody sitting there dining area we were instructed to sit in a dark corner. The staff member was clearly irritated that we had come in a disturbed her peace. Although there were only 2 other customers it took her an age to prepare our coffees, and even then she got it wrong. I order an Americano with a small jug of cold milk on the side. What I got was a cappuccino with a jug of cold milk. Did she not think it strange to bring cold milk with a drink that is basically hot milk with a shot of coffee? I didn't have the heart to send it back because I was fed up waiting. Then to cap it all two cleaners came in and started vacuuming the carpet all round the tables. Great ambience!!!
ovm36 . 2018-09-20
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I always enjoy my visits to the horizons and never had a bad meal. Unfortunately last night my husband had the haddock which was undercooked and unpleasant taste. We explained to the waitress who apologised. The steak pie I had was delicious and very fresh but unfortunately my husband did not have the same experience.
jamieandscott . 2018-09-16
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We visited the restaurant for family lunch with my parents and two kids. We ordered two burgers and “hand cut chips” and haggis Bon Bon’s with chips. The only good part of the meal would be the haggis Bon Bon’s as the chips were definitely not hand cut and the burgers were previously frozen and had no flavour at all. Burger meat was really dry and hard to chew. We aren’t even checked on to let the waitresses know how our meal is going but being really hungry we almost finished the flavourless burgers. In the end when a waitress asked us how our meal was I told her the burgers were definitely frozen and didn’t taste of anything and she was really apologetic and called a manager over. Unfortunately the manager wasn’t helpful at all and said the burgers are bought in and they just add salt and pepper to it and they don’t freeze them. Upon saying I work in a burger and steak restaurant serving only fresh homemade food I was told that the food is definitely fresh and they can’t do anything with my complaint. I would’ve thought that paying over £11 for a burger we could be at least offered a discount but the manager didn’t seem to care about the customers at all. Unpleasant visit. We are staying in the caravan park but won’t be back and will probably order from a take away cause the burgers are better from a chippy than from the Horizons Restaurant. I only feel bad for the waitress who was really lovely and said sorry for the manager who didn’t help us. Clearly you have the wrong people on higher positions.
Klaudia K . 2018-08-16
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visited for a meal with family I was very disappointed with my meal which was chicken salad in a lightly curried sauce I'm afraid it was just sandwhich filler small cubes of chicken in a curry mayo not good waiter was very good thou
elizabeth m . 2018-08-02
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We came here for a birthday meal with a group of 9 adults and 3 children. We had booked a table, took our seats and our order's were taken by what looked to be a manager. Our food came in a reasonable time but we were one kids pizza short, I said to the guy in a nice manner that we ordered 2 pizzas to which he replied with an attitude "you only ordered one! I did ask!" and he didn't actually clarify when he took the orders. There was no need for this as it wasn't a big deal the kids shared the one pizza until the second came out but his attitude was terrible.
RoxyTKD . 2018-07-24
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Had a lovely meal here tonight food was delicious and hot, good friendly service, was very pleased overall.
gillian c . 2018-07-20
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Very overpriced and mediocre meals. We stood waiting for five minutes while two staff stood talking at other end of bar, one member of staff who was standing next to us and noticed just stood and spoke to a diner who was trying to eat their meal, dink prices are very expensive and the service was not what I would have expected.
JimBrown777 . 2018-07-02
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I love how this pool is quieter than other local pools.
scotslass178 . 2018-05-07
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Visited Horizons today with my 2 daughter's. Our food was delicious well presented. Staff were very friendly our waiter Eric was exceptional couldn't do enough for us. Would highly recommend to others looking forward to going back for our hightea
angieleadbetter . 2018-04-26
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Visited for lunch as a party of 5. My sister and her partner stay locally so we decided to give it a try. We had a lovely window table and the views are amazing looking out across the water to Edinburgh. We ordered the melon trio and chicken goujons to start followed by the Bay burger, steak pie, butter chicken curry and breaded chicken with parma ham and cheese. All dishes were very tasty and well presented. We finished off with sticky toffee pudding, lemon cheese cake, chocolate torte and raspberry eton mess. Again these were delicious.
Donna F . 2018-04-22
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We visited the Horizons Restaurant in April 2018 for a family breakfast, lunch and then dinner the following day. The variety of breakfast was limited although very nice; the lunch was good, as was the service - although it was Easter Sunday so maybe slower than usual. The evening Dinner was from the A La Carte menu and this was excellent (as was the service too). We would definitely recommend Horizons - but in particular the A La Carte menu (7pm onwards). One thing to note was that the portion sizes were very good for the price paid.
matthew875 . 2018-04-04
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Staying in the hotel and decided to use the restaurant on the Saturday night.
SuTi . 2018-02-11
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We returned today to this place after an absence of decades. We found that our lunch was perfectly okay, and friends go there regularly and enjoy it. But the real star is undoubtedly the view. This raises it from 3 to 4 stars. Nice to...
y0ungpensi0ner . 2018-01-30
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I asked for a light starter such as fruit juice, was offered and accepted melon-- 3 types presented with fruit coulis, sorbet and little jelly beads. This was not on menu. The rest of the meal was excellent as was the service. JB
Janice B . 2017-12-18
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This " restaurant " served up probably the worst fish and chips that has ever been presented to me, the meals came out very quickly and that should have been a clue, the two orders of Haddock and chips were pale, undercooked and soaked in...
JimH0706 . 2017-12-17
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Ate here with our toddler and 2 visiting family members last weekend. The views were amazing and the 2 beef burgers were tasty. My veggy chilli tacos only came with 2 tacos and loads of chilli which was a shame as I had to waste...
willos23 . 2017-11-06
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Been here a few times now, sometimes for food sometimes not, tasteful decor, fantastic views, clannish caravan owners bar, Strange that you cannot sit outside on a warm day.
author55 . 2017-09-09
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Stayed here over a weekend staff friendly and willing to help, room was a good size with a large bed patio doors opened out to allow acssess to front of the hotel . Very quiet stay . Good choice of menu with specials available , food well cooked good size portions .Good choice on breakfast menu food hot and well prepared .maid service daily Laundry service available .
342glorian . 2017-09-06
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Honestly very poor quality food for the price. Approx £10 for a sickly gourmet hotdog smothered in sugary onion chutney. Massive confusion from the kitchen over hand cut chips and French fries which appear on the menu - apparently they're the same thing. No teaspoons because they'd run out. Seriously? Poorly run and mediocre food. The chef truly is no chef. Only saving grace was the nice waitress and the beautiful view. Still will not be coming here again or recommending. When I said we weren't that happy with one dish I was told that it was fine and that it probably just wasn't to our taste. Sigh. Start using fresh ingredients and employ someone to head the kitchen who has higher standards and can actually provide some variety and quality.
supershoes . 2017-09-03
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The restaurant view is breathtaking & food tasty but I think you need to remember, you are a restaurant within a family hotel and caravan park. Being made to feel uncomfortable & unwelcome for having children with us, for a meal on a Saturday evening (we had left by 8.30pm) is the reason we will not be returning.
Bex1884 . 2017-08-28
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We were staying at holiday park and Restaurant close by. we were shown to a table with the most fantastic view looking over Forth Estuary. We ordered the Haddock with chips and salad order came quite quickly it was a good portion was very nice and good value for money staff were helpful and friendly.
148anthony . 2017-08-15
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Este es un restaurante de primera clase. Disfrutamos de los scampi maravilloso, seguido por una torta deliciosa. El personal es muy atento, lugar encantador y limpio volveremos muy pronto.
214isa . 2017-07-18
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Después de un comienzo lento el presention inicialmente de la comida compensaba. Volveremos muchas veces. Un entorno bonito también.
Jennifer H . 2017-07-08
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Restaurant was busy and even although I hadn't booked managed to find me a table . Staff were courteous and attentive at all times . Food was excellent and served promptly . A lovely relaxing meal .
Garry K . 2017-06-29
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Amazing food as usual in the Restaurant, I don't know what some people are on about in other reviews it's like they have the wrong place? Only downside was 1 waitress who's face was tripping my her the whole time(slim one with very short skirt and long ponytail, my wife's words) she'll know who she is......she also serves during the day in the cafe part.....I seen her face as another couple came in with at least an hour to go and she was obviously pi??ed off at more work.....passed by her as we left about 3 feet and completely ignored us......I hope management who read this speak to her as if this was in the states or Canada she'd be history
DrBLove52 . 2017-06-11
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Despite its slightly dated decor the food and service are always top notch. We are regular brunch, lunch and dinner guests and it never dissapoints. Delish.
Kirsteen T . 2017-05-16
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Went with my mum, auntie, and daughter. My aunt spoke highly of it but, oh my, I wish I had read the reviews...The place offers amazing views, but that's it. It's a pub, not a restaurant. The menu is sad... fried fish, curry, steak pie, burger. I had the plain burger (very plain, not even a slice of tomato in it... any extra you have to pay for); mum and auntie had fish and chips, daughter had chicken nuggets. The fish arrived... and the batter was so terribly soggy!!! Clearly frozen... but my burger was the worst: it just tasted rotten, and even my mum and aunt agreed. So I told the waitress who took it back. She came back shortly after stating that they get fresh meat every money and the chef tried it and it was fine... probably just not my liking. Ok... your "chef" (you clearly don't need to be a chef to work there, just know how to work a deep frier) cannot distinguish the taste of fresh meat from old meat. Great. Anyway, it was taken off the bill and that was it. The highlight of the day was the lemon and poppy seed cheesecake. .. Amazing! Saving grace.This is a pub that obviously caters for the elderly (seeing the people there) or people who don't care about food in the least. Sad. Just have a walk down tje beach and enjoy the view, do not go here.
ellie79 . 2017-05-07
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Third visit to the restaurant, first visit to the swimming pool. Had a lovely day out, went for a swim in the hotel pool. Not the largest of pools but wonderful views of the Forth estuary as you swim. Had lunch afterwards, kind, attentive staff as usual. Enjoyed a large plateful of scampi, chips and salad. Love this place, the view over the Firth of Forth was gorgeous. Beautiful sunny day, we could see all the way over to Edinburgh and beyond.
Jim K . 2017-04-21
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Had lunch here just by chance. Food was average Gastropub style but good portions and tasted nice. Views of the River Forth, islands and bridges are amazing in any weather. We just had a main course but what we saw on the menu seemed a good lot of choice.We will definitely be back to try more
Albalass1 . 2017-04-18
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Visited here for a late lunch . We were seated at the window with an amazing view of the beach. The service was great as was the food. Two of us had fish and chips and one the curry. The portions are large and couldn't finish it but gave it a good go as the food was lovely, so much so i will be booking this again for a 70th. The three meals plus drinks came to £35 i thought this was fairly priced.
WeeT70 . 2017-04-15
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Had dinner here recently with a couple of friends. Staff were welcoming, good selection of food on the menu and was reasonably priced. Excellent views over the forth.
lindypop2003 . 2017-04-09
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Met here because of the location, mid afternoon, so not too many people. Service and food exceeded our expectations for what is a restaurant on a huge caravan park. Totally faultless in every area! And of course the views over the Forth to Edinburgh are spectacular.
tonywilki . 2017-04-05
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This could have gone better (nice views) but the smoking area was filthy with cigarette buts on ground, over-flowing from bins, and strewn rubbish. I counted 2 burning cig bins and strewn rubbish. What irked me most was the foul language in the area also. Management could have had a sign sating NO FOUL LANGUAGE. quite a few males who had taken a few drinks were flinging cig butts, chanting and using bad language unfit for minors, children, et al. It is a pity that this evening was spoiled but management could have cleaned the filthy smoking area and put up a sign NO FOUL LANGUAGE.
JonathonLondon . 2017-03-19
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Our son decided to take us for lunch on a Monday afternoon. We all enjoyed the food and the views. The staff were lovely hoping to return soon.Ps. Try the steak pie or the stroganoff
Mary M . 2017-03-19
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We stay at site and go for dinner great food never had a bad meal yet staff are great esp Jill so nice can't do enough for you entertainment is great at weekends as well we love our wee caravan there
Mary S . 2017-02-25
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Service was efficient, orders took a little time to arrive, however, both were freshly cooked and hot. Waitress was polite and attentive. Very good standard and good value for money.Meals served were Haddock and chips (main) and Burger and chips (main)
Angus380 . 2017-01-25
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Great meal and great selection for Xmas Dinner. The atmosphere was good but quietjust what we wanted. The quality and quantity of food was 1st class. As driving had J2O to drink felt £3.20 a bottle was well and truly over charged. This was one of only a few in area open for Xmas Dinner, was surprised at this.
29dcm . 2017-01-18
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Just back from Horizons, had a lovely meal whilst having beautiful view over the Forth to Edinburgh. There is a great selection on the menu. The food is well presented by cheerful friendly staff.Would recommend the Restaurant is worth a visit. There is a bar adjacent to restaurant that serves bar meals.
29dcm . 2016-09-19
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Nicely presented restaurant with amazing view if you sit by the window.We stayed for two nights and had breakfasts and dinner here both days.Couldn't fault the experience.Staff is attentative,pleasent and helpful.Food really fresh and tasty.
Trine S . 2016-09-14
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The view across the Forth from the extinct volcanoes of the bass rock and Arthur's seat to the three great road and rail bridges is a worldbeater . The fish and chips were okay and reasonably priced but not really a great test of the chef. There was quite a big menu for those wishing to be more adventurous.
hugh106 . 2016-09-14
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well its a restaurant on a locals holiday park. where long time stayers who work around the area come and sit in the bar/restaurant everyday. Not recommend by me and my family due to other issues had with our break away. even after a email to the ark after I came home no response.. very poor
mct01 . 2016-09-14
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My friend and I had dinner here last Saturday night having searched the area for somewhere nice to eat and I can certainly recommend it. Good food and friendly staff. The views of the Firth of Forth are priceless!
Sheila M . 2016-09-06
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Excellent food staff very professional and attentive we spent 6 nights at the hotel and the decor was amazing, complimentary shortbread biscuits and hot chocolate apart from tea and coffee was replenished daily overall we would certainly recommend this hotel and restaurant to any overseas traveller
marlene d . 2016-09-01
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Great food , great service, unbeatable views especially at sunset and all at very reasonable prices.The setting and interior are very pleasant, great views from panoramic windows overlookiing the Firth of Fourth
Michael D . 2016-08-30
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This restaurant has so much going for it in terms of location, views, excellently set out tables, friendly staff. Here comes the however.... We went in on a Saturday night and therefor only the set meal was available which was a bit pricy but I had an Australian visitor with me and wanted him to take in the views. We opted for the two courses. All of our meals were disappointing in terms of temperature of food and seasoning. Then we received someone else's bill. Don't get me wrong the staff attended to the mistake immediately but the restaurant only had four tables filled. And that will be why only 4 tables were filled. I had been previously for lunch from an extensively varied menu which was good. Maybe stick with that?
Foodiefan51 . 2016-08-04
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522 Opinions
Avoid until the manager/owner recognises that her behaviour is incompatible with hospitality, although I suspect she's not the type of person to take feedback. I wish I'd read the reviews before I spent my money there. I didn't enjoy seeing an elderly fellow customer shouted at about a coffee, or other customers being told off about where they sat, and I didn't enjoy seeing a staff member being told off either. I also didn't enjoy hearing plates crashing about, if you have an open kitchen you might be aware of this. The food was nice enough but overpriced and the menu is very limited. I'm afraid there are no reasons to visit the cafe that are greater than the reasons not to visit. I'll be back to Culross but not to Biscuit.
756 Opinions
The food was great and had a nice and relaxed atmosphere, very enjoyable lunch on our way home. Will definitely return next time we are in the area.
39 Opinions
Dear God. Didn’t think this place could get worse but it has. Not enough staff, tables not cleared, no water in hot water urn, no clean mugs, no milk in coffee machine and the one poor staff member totally run off his feet trying to cope eventually collapsed with the stress of it all. Ambulance was called so I do hope the poor man is okay. Absolutely appalling that Morrisons management have let this go on for so long! Staff your cafe or shut it down!! We sat for an hour and a half and dud not receive our order especially after staff member collapsed. Werent offered a refund as till couldn’t be opened???? But were given a had written credit note for a free meal next time. After a second disastrous visit to this cafe I’m not sure I would return again!! Management get it sorted!!!
46 Opinions
We had a bad experience at this place. We went around 10 pm for drinks as we were told this place is opened till 11pm. But the staff and shift supervisor told us they are closed as there was no guests and they were not professional to welcome us. It was very obvious from their voice and look that they didn't want to serve us. Me, my brother and our teen children were visiting Scotland and it was very harsh to see such unprofessional and weird customer service. It was also obvious from their approach that they were mean to our color of skin and not happy to see color customers. Even though we talk about diversity but still people are not mentally and emotionally accept the diversity.
199 Opinions
Carrot cake nothing like what it use to be, tastes like a betty crocket packet cake mix, famous fudge doughnuts taste bland and are very very expensive, feels like profit is getting put before quality, but i suppose directors need there bonuses, but on a lighter note the staff in the shop were brilliant. Pity about the cakes, sorry.