Pettswood Pie And Mash in North Warwickshire

I have ordered from here via uber before but when I went in and asked for it to be well done the cook was rude to me then said something in his language. I will never return here again or order. Update Firstly I did not ask for the food to be burnt i asked for my meat to be well done. I am a paying customer asking for my portion of food to be well done. Secondly you are a customer service person who works in the food industry. Your job is to accommodate the customer. If you cannot do that like your peers who work in the same industry find a new job. Instead of doubling down on your rude attitude maybe attend some customer service training because I can imagine how many people have been turned off by your attitude. I was just the customer who spoke up.

Just had one of the best kebabs , the chicken shish was delicious and the guy serving was very friendly

Top quality food best kebab I’ve ever been too..

Excellent Food and Service at Petswood Kebab House! Petswood Kebab House is a hidden gem for anyone craving authentic and delicious kebabs. From the moment you walk in, you’re greeted with friendly smiles and a welcoming atmosphere. The staff is attentive and ensures you feel valued as a customer. The food is simply outstanding. The lamb doner is tender, juicy, and packed with flavor, while the chicken shish is perfectly grilled with a smoky char. Their mixed kebab platter is a must-try if you want to sample a bit of everything. The portions are generous, and everything tastes fresh and well-seasoned. Even the sides, like the hummus and fresh salads, are top-notch and complement the mains beautifully. The cleanliness of the restaurant and the prompt service further enhance the dining experience. Whether you’re eating in or taking away, the quality remains consistently high. It’s evident that the team at Petswood Kebab House takes pride in their craft. If you’re in the area, this place is a must-visit for a hearty and satisfying meal. Highly recommended

Best kebab ive ever had, have never tasted a chilli sauce as good mild and spicy. Would recommend to anyone

Best Kebab shop on the planet 🌍 I travel all the way from Beckenham for their food as I have moved and it is the 2nd to none! The food is always fresh and tastes divine :-) The staff are amazing also! I would highly recommend it! Once you taste it you won’t go anywhere else for sure ✔️😋👏

I’m from Manchester but was in the area for business. This place did not disappoint. Their lamb doner is very tasty and filling. They even gave me a free sample of the chicken doner to try and let me tell you that it tasted incredible. Next time I come, I’ll have to order a mix of both doner meats as they’re both so good. teşekkürler!

Staff are all so friendly and food is amazing, best kebab for miles

beautiful kebabs, 100% recommend

Friendliness, service and food were amazing, thank you.

Great chicken and lamb döner. I prefer chicken shish most of the time (personal preference). The place is always busy. Owners and staff are super friendly and always helpful with your order

Lovely place for a bit of food popped this afternoon after work for a chicken kebab and rice food was excellent. Highly recommend

Very nice service. The food was amazing and the dining inside is very nice. Overall it is the best kebab shop I have been to and I recommend it to anyone in the area. 10/10 as a whole.

Staff come across friendly and food wasn't bad at all but I didn't respect the why I asked for just a burger yet he decided to add chips and even after I didn't complain he decided to change me way more then it should be considering I'm not blind and can see the price on the wall and when I asked if that came with a drink seen as I'm paying so much he said "unfortunately no" which just added more insult to injury. all I'm saying it they will try to get more money out of you even if they use shameless methods.

I recently visited Petts Wood Kebab House in Petts Wood, and it was an excellent experience! The food was fresh, well-seasoned, and packed with flavor. The kebabs were perfectly cooked, with tender, juicy meat and delicious accompaniments. The portion sizes were generous, making it great value for money. The staff were friendly, welcoming, and efficient, ensuring that everything was served promptly. Whether you’re looking for a quick takeaway or a sit-down meal, this spot is highly recommended for any kebab lover!

Nice Food here every time I Côme here

This place is an unusual one. The staff very friendly helpful I need to get your food in store. You will love it, but the delivery is system is awful

Staff always very polite even at the busiest times. Food has always been perfect whether it be chicken/lamb shish or doner. I have never seen the shop anything but spotlessly clean.

The best chicken donner rap. Seevice was perfect.

Service was amazing best food in Petts wood customer service was amazing definitely going to come back again don’t miss out

Brilliant service, quick, top quality food, they make you feel so welcome. Brilliant staff!

You can’t go work here, perfect every time x

Wonderful! Best kebab ever !!!! Lovely people the best ever !!!

Great experience when I went into the shop, staff were very friendly and will definitely be returning.

Got in bit late. Got dried donna meet and chips for £10. And they think they done me a favour. Revoulting. Chucked it straight in the bin. Stay clear

Was asked if I was dating my friend which was funny by Serge. Chips were bussing 👍 100% recommend

By far the best kebabs in Petts Wood

Good qaulity food, and lots of options to combo. Freshly cooked meat. Mixed kebab was amazing, but be patient as lamb takes time to cook. Great takeaway

It was really fresh tasty kebabs Allways best service

Best kebab in town....always friendly and lovely fresh food.....well recommended

Ordering special lamb shish… kabab was good but I would say portion was really small. Would rather say Salad Shish Didn’t expect that

Amazing service and food! Ignore the Uber reviews, they are not associated with the shop. Really good place for some proper babs, would recommend!!

bery friendly staff, hot food, very good

Great service, Good people, and great food

Wonderful kebabs , best in the area, staff really friendly

Lovely kebab , salad is always fresh and the meat tender and flavoursome. Recommend the chicken Shish

Great food great service! Have been going here for many many years! Best Kebab shop!

Do not order from here Waited over an hour , when originally it said 30 mins When food turnt up it looked like it was just thrown into a box no care what so ever If you can’t keep up with orders then don’t take them Pure greed £38 waisted

lovely place, location, also food is amazing with friendly staff.

Amazing food good atmosphere and very friendly

Wonderful customer service always greet you with a warm welcome! Delicious falafel wraps ( vegan friendly options). Highly recommend.

Really good local kebab shop. Great guys!

Very good good staff great would recommend

Good place, close to the pub. The gents are always friendly.

It was really nice to eat in and there is really good service

I'm very uneducated and whenever I order delivery there's always something missing.Cá

they shout at the drivers and fight in front of the customers, they do not accept the drivers to collect in the correct way as the application requires and they still mistreat the drivers, they need more professionalism and to be more polite, the drivers who maintain the majority of the business, especially in During the pandemic they were front line, respect them and stop lying to customers who wait for food at home, you lie a lot to us customers when we order food

Best Kebab by a country mile in the area

the food takes a long time to be ready, I've seen even for delivery the time I spent there, the poor drivers spend 30 to 40 minutes waiting for an order, imagine these costumers who have to wait all that time, because they give preference always for the costumers who are in the restaurant and always ask the drivers to wait, imagine what I didn't witness.

It takes a long time to place the order for delivery, the drivers spend 20 to 60 minutes waiting for orders and they prioritize people who go to the location, but those who place the order via the app are also customers, just like those at the location pay even more for receive the order at home, you need to pay extra attention to delivery as there are many deliveries to the place and you don't know how to deal with it

I placed an order just now, my name is J…, they take a long time to place orders for delivery and they keep saying that the driver is not there, the driver showed me photos of the time he arrived and the time he collected my order, they are not there prioritizing delivery only to customers who are on site, the driver was waiting for more than 40 minutes and I contacted the driver, he told me that he was waiting for my order and they said that the driver was not there, very disorganized, I need to improve minus one customer who place orders at this location

Excellent service & food!!! Highly recommended. Fresh food always!

Great food and quick service, I eat here at least once a week and the quality is very consistent, would definitely recommend!

Brilliant experience, awesome staff and quality food!

The food here is absolutely amazing and the staff are so friendly, I would 100% reccomend this place. Its the best in petts wood!

Chicken fillet burger tastes like it was cooked a week ago hard and nasty never again

Very nice food and welcoming staff

Got a doner kebab and chips very good!

Great Quality kebabs served by very friendly staff

I always come here for kebab and the food quality and customer service is always great !

Excellent food excellent service

Lovely can’t wait to enjoy my food

Very nice food and good service

Absolutely love this place.. very clean, the service is amazing the guys are so sweet, the food is so scrumptious,

Beat kebab about and grate service

The best Halep kebab. Wonderful service and amazing food. Highly recommended!!

Do not order from here via delivery! Appalling service!! I ordered through Uber eats around 7:20pm and still have not received my order. It’s been well over an hour! I contacted the driver who informed me he had waited over 30mins for my order and still has not received it. His words of the Kebeb shop were ‘ busy and messy’ and priority was given to walk in customers. The driver shortly left. I am unable to cancel the order and I have another driver who has taken up the order and still waiting. If this was the case, my order should have been cancelled immediately if they could not take on the demand. I will no longer be ordering food with them and I am pretty sure they will lose a lot of on-line customers if this is the appalling service they continue to give. To the owners- good service goes along way and if your business drop you know why!

This is the best kebab shop I've been to in my area. Lovely food every time, prices are good and the shop is SPOTLESS! I would 100% recommend this kebab shop, you won't be disappointed 😃

Lovely new resturant in Petts Wood. Excellent pie and mash. Great fresh sarnies. Large pot of tea and coffee. Chatty and friendly staff. 10 out of 10. Will make this a regular stop on our travel

Lovely kebab. Homemade chilli sauce is the best I have ever had

Best kebab shop in petswood real helal food tender absalutly amazing thank you guys for great service

How can it take 2 hours for a single chicken kebab? I've tried a few times and always have the same result, ridiculously long wait times. This place just take the mick don't use them go somewhere else. Total joke.

You need to stay open just after the pub opposite closes.

Visited three weeks ago. Live in the north east of England now but grew up in Bromley, and used to be a regular here from the time it opened until I left the area. It never disappointed then and still doesn’t now 30 years on. The chicken kebab is and always has been a reliable. I’ve tried others elsewhere, these are the best. When I’m in the area I always stop here. Don’t get a delivery, go and visit and get a takeaway. Eat in the car or nearby. Cannot recommend the place enough. Nice people behind the counter.

Staff are amazing Food is amazing Food is extremely filling

Absolutely favorite place to go Chili sauce the best in town, miss going there since I moved but highly recommend for anyone who wants a kebab done right 👍👍

Have always ordered from here but 3rd time in a row now something has been wrong with my order. Today half of my order was not even delivered so I called them to which I was just left waiting on the phone for over 6 minutes while he was apparently checking my order and all I heard was children playing through the phone then he cut me off. I tried calling back multiple times I finally got through and the bloke was very rude I told him what I was missing in my order and what was happening about it and his reply was " what do you want me to do about? I'm busy I can't help you" " all I can say is let me wait until its less busy ill call you back" Will not be ordering from them again.

We paid £35 for a donner and chips Lamb shish Halloumi And it was terrible burnt dry meat No chilli sauce An absolute rip off Tried calling to resolve but they hung up Avoid at all costs.... Allow me to respond to your reply if you hadn't slammed the phone down pretending you don't understand what my wife was trying to tell you, I'll do it hear for you Read my initial review at the top of this. The food wasn't worth the money at all and it's in the bin inedible.

Totally gone downhill all our food was cold rang at 6.40 was told 20 minutes hour later food was ready after waiting around for 30 minutes. I've been coming here since they opened I won't be coming back. I get it you need just eat etc but you bypassed ours for it. You need to look after your loyal customers

the best kebab the food it’s not to greasy i love it only kebab i eat

fantastic food brilliant service

A great family run business with top quality food and excellent service.

Over an hour an no food delivered. First and last time I use this place again. According to app the food has been waiting for a driver for 50minutes. I have no idea what state the food will be in when it arrives. Update - food is lukewarm and chips a day onions rings are soggy. Never again is not worth the £40 I paid. My daughter refuses to even touch the chips. Update: 8/May To owner, you do realise that your responsibilities do not end after you cook the food right? You are responsibile to the point of delivery. You were fully aware that the divers were delayed so you could have (shock horror) remade the food as any respectable food place knows fried food will become cold, wet and soggy if left for an amount of time. Yet you still sent out the food in that manner. I wonder what HSE would find if they visited. As for never ordering again, if that's the standard of food you are willing to send out then I'd pass before I get a bout of gastroenteritis. Quite clearly a poorly managed business and all 5 star reviews were done by your friends. Potential customers need to know the truth.

Portion size of my doner and chips was humongous.

Brilliant, tasty, hot and fresh food. Never dissapointed after comming here as have good portion sizes for a good price. Can definitely recommend!

Sold me more than what I was planning to buy, which in its self is awesome, but then some how tried to make it seem ok that £5 + £5.50 equals £12 Addition: we got quoted £5 for doner, and the price on the board (and the website) for chicken nugget and chips is £5.50. Still not sure how we got to £12?

I have used pettswood kebab house for over 20 years. Always spot on with their food, fresh, hot, with generous portions, and their customer service is always first class. You can order over the phone to avoid any disappointment.

Always fantastic food, way better than anyone around the local area and always served with a friendly face and done fast!

Lovely family run shop, good quality, very tasty and amazing customer service. We have tried other shops in the area but nothing compares :)

Incorrect order was sent but immediately rectified by the very friendly and polite staff - to add, I never eat lamb donner kebab (never usually like it) however, their lamb donner was extremely tasty and I really enjoyed it! so anyone who loves a lamb donner I'm sure you'd enjoy theirs! I've now ordered a few times from here and will continue. Brilliant customer service and very good food! my favourite kebab to order from :) xxxx

The Best kebap in Petts wood and its surroundings. They're very friendly. I can say it's the cleanest kebap shop I've ever seen. Also, their kebabs are unbelievably delicious.

Best kebab shop ever always friendly service and meat so fresh and quality

I have been using this kebab shop my whole adult life pretty much from when they opened. The staff are always welcoming and friendly and the food is seriously amazing quality and quantity. Best kebab shop around 👌🏻👌🏻👌🏻

Excellent kebabs, staff are very friendly. I can not recommend more!

Best kebab around never had better. Very friendly staff went in almost everyday whilst working in pettswood. Would highly recommend.

I wanted to order a Takeaway delivery directly, without using the apps Deliveroo and Uber Eats (as they are expensive), but was unable to do so. What's the point in having your own website, if customers can't order a delivery through it? I can order food directly from Fab Kebab and El Kervan, so why don't you offer this service? I decided to visit your Takeaway in person and was going to spend about £40, as I was ordering food for 5 people. I saw a sign stating that you only accept cash payments, so I walked straight out again. For a start, Covid guidance for hospitality venues states that contactless payment should be made whenever possible. Why have you decided to ignore this advice, when all the other Kebab shops in Petts Wood and Orpington accept card payment? At the very least you should be giving your customers the choice of paying by debit card for larger amounts. Considering there are no Banks left in Petts Wood, that the cashpoints next door charge a fee and that contactless is quicker, safer and easier, why don't you give customers the option to pay that way in your Takeaway?

Was Best around food same BUT too often no bread no pots of paid for sauce and a lot less friendly now 😔😔

Best donna meat in South East London 👌

Firstly they over charged me £3 then called me a lier in the shop for questioning. Order an larger meal, got a different small order. Was only person being served. Neva again will I use this place.

One of the greatest food quality and tasty food I never had before i love all food they make it in front of the customers nice n fresh