Petersham Nurseries in Richmond upon Thames

A catalogue of errors. They took the crab off even though we arrived promptly at 1pm. The service was not up to scratch and at times non existent. I had to pour my own wine throughout the service. The waiting staff are nowhere to be seen. The steak was over rested so much so it was lukewarm. The bill was wrong. Then we had the head front of house ‘Pia’ trying to argue and coerce us into paying the the most undeserved and un-earned service charge. Seriously?!!! What a complete joke!!! That place lost it ever since chef Greg Malouf left all those years ago and it has not improved to those lofty standards ever since. Positives, wine was good, food was good but nothing special, produce excellent. Oh yes the limoncello was on the house. They’re charging Michelin star prices for sub par food and service. They should go next door to the Dysart and learn a few things. Pia should be fired. Update: I just learned this place is closing. While I’m sorry for the hard working staff losing their jobs, I won’t be sorry to see this place go or the rubbish staff lose their jobs. Good riddance to bad rubbish which is a blight on the Richmond restaurant scene.

Not to be missed . Amazing atmosphere and food. Flowers are spectacular. Will co E back to Richmond just to eat here.

Wonderful experience. Loved every minute.

Such a beautiful refreshing space, innovative product driven cuisine, classic cocktails and original selection of wines, we went with the wine pairing which is “custom-built to your individual choice of food and taste” by sommelier rather than predetermined, really nice touch!

My favourite restaurant, beautiful setting with amazing food and delightful staff

This is a very well maintained and beautiful cafe. The price is a bit expensive.

Wonderful, whimsical location…walking from the train along the river to the fairy-lit garden restaurant. Friendly staff and delicious food made from highest quality ingredients. Always a treat to come visit for a relaxed evening to start the weekend. Magic

We had brunch at Petersham Nurseries. The setting is unique and beautiful especially after a walk along the river. However overall I have to say it was disappointing. For a start the coffee is not great considering the wide availability of great coffee in many places theses days I find it hard to understand why they would not put more effort into this. I had the Shakshuka, when it arrived the eggs were hard and the dish had to be returned. The sauce was bland and watery. My husband had the English breakfast, the sausages and bacon were good quality and the added greens were also tasty. We didn’t bother with more coffee or cake. The service was good it’s just a shame the overall quality was poor.

As with some other recent reviewers, our experience was marred by very long wait times between courses. We waited around 35-40 minutes between our starters and mains, with no explanation or apology from the wait staff. The food was decent but the portions were remarkably small, especially for the starters. Overall, it was a pleasant setting with some nice tasting food, but if you are able to spend c.£150pp for a 3-course lunch there are some much better options available locally. Hopefully they can upgrade whatever’s going on in the kitchen sometime soon, as the venue has real potential but isn’t quite up to scratch for the price point yet.

Service and atmosphere are great, unfortunately… for a £190 check (without alcohol), I would expect something a little bit wow. Previously, for the last couple of years each time I looked for a table, it is always full. Somehow I thought I was lucky to finally able to get a table for my birthday lunch. Starter was amazing, I had tartare and my husband had burrata - though nothing is really spectacular about the burrata but 5 stars for the tartare. Main? If we want to give an honest opinion, the steak was tough, my sourdough for the stew came burnt, I did asked the waiter if it’s possible to change but the 2nd bread came cold and hard. Desserts were tasting okay but again, lacking a wow factor for that range of price. Would we come back for the food? No. I should’ve read the reviews but was already filled up with all this ideas I’ve built in my mind about the restaurant reputation for the last couple of years. Now that I read the reviews here about the food quality and that assurance comments will be shared with the team from months ago and the latest was last week, but I am still facing similar concerns today so I guess the comments were never really taken seriously. Alas yes, this is disappointing. The only good thing that come up from this is that I’ll get two birthday lunches 😂

Dreamy place for a countryside escape 🌿 great food, nice service. And despite some comments, the wait for the walk-in wasn't so bad, and we got our food very fast!

Great place. The vegan option seemed lazy. The vegan dessert was just the normal dessert without the ice-cream. For £100 you'd expect them to get in a vegan ice cream. So the vegan option cost the same for quite clearly less. Having said that, the service and atmosphere and the other food was excellent. Just disappointed by the vegan options

Firstly I must say the service was very good. I feel the food is overpriced for a 3 course set menu as with the cheapest bottle of wine, our bill was £560 for a group of four. There was water seeping from the toilets in the ladies WC which did not come across as very hygienic.

Beautiful place, unique decor with lots of plants and interesting artwork. Loved the ambiance of spring. 3 stars because we expected more from the food for the price: waited 1 hour for the main and it came warm-ish, not hot. My fish was “gummy”, not sure if it was well-marinated and cooked. The spring greens were just steamed leaves with no taste. Will definitely come back to see the garden again and have a drink.

Petersham is a wonderful haven to have a delicious lunch in. Seated in beautiful surroundings it is delightfully easy to relax.

Lovely plants, pots and vintage goods. Restaurant was hosting a private event so I really must go back to taste the food.

The setting is great - like eating al fresco, but indoors. We loved the terrain floor, the food was lovely and well presented and service was amazing. I would go back again in a heartbeat. Loved it

It looked nice but it took 20 minutes and we had to ask to order and then wait another 40 before we divided to just ask to serve ourselves. We had a piece of already made cake We weren't apologised to and we left

Overpriced food arriving very late and cold! Not what it is hyped up to be really...

If you are looking for a charming location for a warm and friendly dinner with excellent ambiance and outstanding service and food go here. It’s a special place the food is amazing and the staff so warm Friendly and knowledgeable. You know when you are somewhere when they get the details. Had the most lovely evening. .

The food was okay but completely overshadowed by the extremely slow service times and careless, disrespectful staff. It took over an hour from ordering for our starters to arrive and they only came after we chased. The same was then true for our mains which took another hour and required chasing. When they came the side dishes were missing and despite asking at the time then had to chase again before they arrived, by which point we had almost finished our mains as were so hungry after waiting for 2 hours. Most staff were inattentive and unapologetic throughout. Overall a very disappointing experience from a restaurant I expected so much more from. This place is overhyped and understaffed, total waste of time.

Happy Valentine’s Day! We came from Tokyo, Japan. There is Michelin green star restaurant. We booked it before 3 months. I talked to 5 staff and they were very friendly. We enjoyed the moment for 3 hours:)

Would go more often if I could afford to!

Amazing food in an exceptional location. Petersham is a true gem in London. Highly recommended. Compliments to the chef Lorenzo.

One of the best experiences I’ve had. The chef is extraordinary and he has put so much heart and soul into the menu, and it really shows!

It’s hard to conceive a better culinary experience than Petersham Nurseries. The intimate location, coupled with friendly staff and loving food, makes you feel at home, spoiled as soon as you step in the restaurant. You can definitely see how much effort and love they have been putting into creating something so special and unique. Special mention to chef Lorenzo.

Everything was underwhelming apart from the bill but to be fair, it's not as if the cost is hidden. It's basically eating okay food in a garden centre, walking through muddy puddles to get there. I've had better food for half the cost. Recommended dress code: Wellies.

The chef is a monument. Iconic is the only word that comes to mind.

Came here after hearing great things and left feeling rather underwhelmed. Nice staff and beautiful decor. Very loud and tricky to hear each other talk as well as what the waiter was saying. Rather a high price for what you get.. waited an hour for our mains which were pretty much (barely) roasted vegetables. Lacked a tasty edge to them. Staff are nice it was rather busy. Would’ve been great not to have had to ask twice for some water for our dog and I think towards the end our waitress finished her shift. Would’ve been nice to have chosen what we tipped.. A little disappointed really, very expensive and could be better. As a vegetarian, paying £65 for two courses means they should be as tasty and well thought through as the meat & fish options. Another waitress offered free a drink/coffee but as we’d been there for so long we just wanted to go home. If long waiting times are standard, letting people know before booking would be a great shout.

Still the best carrot cake I’ve ever had!

Fettucini ragu and beef were extraordinary. Very nice setting,lovely atmosphere and staff

Didn't get as far as going to the restaurant. Been sick the day before and were told even though we have cancelled 24 hours before a £40 per head cancellation fee would apply. When we questioned this, we were told can't we send someone else instead?? Just to put this in context we tried to rebook immediately, so we are not trying to get out of the booking entirely. Zero flexibility or empathy.

I went to the cafe yesterday with my mother for lunch. There was a sign on the door saying due to kitchen refurbishments there was a slightly altered menu. We sat and ordered coffee. The coffee came in takeaway cups, no sugar offered or on the table. I ordered the toasty and my mum the soup. The toasty arrived on a disposable cardboard tray, no salad. The soup was in a small bowl with no bread. Both dishes were served with disposable cutlery. We asked the waitress where the salad was and we advised her of our dissatisfaction with the takeaway crockery. The waitress advised us that there was no salad with the toasty and that the disposable crockery was due to the kitchen refurbishment. However in the restaurant next door they were eating off of proper crockery. £11 for a small bowl of soup with no bread and a substandard toasty for £10 served on a cardboard tray with disposable cutlery is a complete rip off. Additionally my toasty claimed to come with onion chutney but this was difficult to locate. It feels as if they are actually not ready to open, due to the kitchen refurbishments, but have done so anyway. At the expense of proper service and quality. The wait staff are trying their best, but I feel this is a poor decision made by management to open when the establishment is clearly not ready to have customers in the cafe. Due to our poor experience, after our lunch we left to go and have coffee and cake elsewhere. I would have had a better meal at Gregg's and it would have cost half the price. I am concerned that they have received a Michelin Green Star for sustainability but are serving disposable crockery and cutlery in the cafe.

I went here with two friends. Such a good spot after going for a walk through Richmond! Went for the toasty which was relatively good. I’d say add a little more zest to the salad to improve the food and a better system for seating. Would come again!

Kate Thank you for your service, you made our day and oxoxo from my 2babe girls you made both of them so happy with your beautiful smile and kindness

A lovely evening from start to finish. We took it very easy with the alcohol and kept the price down to around £150 per head. Food and service were excellent.

It has a wonderful ambience but it is not Michelin star standard and therefore not worth the very high cost per head. The anchovy starter was a crude green salad with too many leaves and 3 thin strips of fish. Where was the finesse? Similarly the pudding was just a small slice of pear tart, absolutely nothing special. Only the main dish, the beef was to an excellent standard. They really know how to serve rare beef well. In addition there was an hour wait between starter and main course with no word from the serving staff . Once we chased this up they were very understanding and offered us free wine but we cannot have been the only ones left disappointed by the experience.

The pumpkin soup and the beef were our favourites! Special thank you to our waitress Lily who was fantastic and also to Manuel for excellent wine. We will be back!

Beautiful venue but perhaps a bit too bright for the gloomy day that we visited, some softer lighting would have been lovely. Good menu with nice selection of options to suit everyone. The ceviche starter was incredible, my beef was slightly overcooked but still tasty and the sides were excellent. The chocolate dessert was incredible. Staff were lovely and helpful. I would visit again but try and come in to e summer to have a look in the garden centre as when we visited it was raining and dark!

A real disappointment. Meal for two with two drinks and a coffee each £325. The atmosphere and the service were pleasant, but the steak was full of gristle, pasta in the lamb ragu partially undercooked, and the flavours bland. I am genuinely surprised just what poor value for money Petersham Nurseries is. On that scale, it is at the foot of my many many dining experiences, hence only the one star. There are so many alternatives nearby that would provide a truly memorable experience at that price point. Shame, as I was looking forward to some fine dining.

It is a lovely place for a Sunday afternoon, great atmosphere. The food is up to standards, loved the quail and tender soft pork cheeks. Wine is great but expensive.

We went for afternoon tea and had high hopes but left disappointed unfortunately. It took a long time for each aspect of afternoon tea to arrive that we had to chase more than once. The tea got cold before any food arrived. While there were lots of staff, they seemed rushed off their feet and unable offer attention to each table. We were given the wrong menu more than once and this meant we only knew exactly what food was served half way through. We went at Christmas time for a festive themed experience but, other than ferry lights, there was little evidence of that. On a positive note, the setting is beautiful and the food was good.

Ella was so sweet! Had such a great birthday meal here :))

Great service from Kate today and gorgeous cake and coffee thank you

Lovely service and lovely food. Was limited on veg options. High light was the cheese cake recommended by the waitress...

A delightful lunch, delicious food, great service, Our waitress was so good! Great atmosphere

We were very dissatisfied with the service and quality of food at Petersham Nurseries on a recent dinner trip. We booked a table for 2 for my partners birthday and this is one of the worst experiences I have had at a restaurant. The restaurant looked nice inside but it was cold and the furniture was rocking on the uneven floor. We ordered the set menu, 4 courses for £100 each as this was the only option and £70 extra per person for the wine pairing. For this price we expected rich and exquisite food. The appetisers were Fish Croquettes and Polenta, both were cold. The starters of Risotto and Lamb Ragu were better, but very little Lamb in the Ragu and fairly tasteless. Certainly not justifying the price. We waited 1hr for the mains to arrive after the starters, and no one checked in on us. It was at this point I wondered whether to leave, but it was a special occasion for my other half and I didn't want to ruin the night. The mains arrived; Beef with Spinach, and Fish on the bone - which came with no sides at all and we weren't warned that this would be the case. By this point we'd waited for so long we didn't want to cause any further delays to our meal. The Beef was average, the Fish was OK but neither were as we expected. I was looking forward to my favourite dessert, Tiramisu - but what came was a deconstructed version and was essentially a bowl of cream, cocoa dust and clumps of overpowering coffee. How can they get a Tiramisu so wrong? To top it off, they brought the Tiramisu out with a Happy Birthday candle on when it was my other halves Birthday. This would have been funny, had we not have waiting for so long for our food and for it to be a huge disappointment. We were so down about the experience and as it approached 10.30pm we just wanted to leave, and after paying the £300 bill the waiter apologised for the wait. We have contacted the restaurant as we feel it is only fair to be compensated as we did not experience the quality of food or service we paid for, but they have not been responsive other than to say 'we will pass the feedback onto the team to ensure it's better in future' - but how does that rectify our disappointing experience?

Lovely, quirky and interesting Garden Center with Restaurant, or is that Restaurant/ Tea Rooms with glorious shabby chic/ antique shopping . Not cheap but great to visit. If poss, park elsewhere and walk in, can get very busy.

We just visited for a third time a couple of weeks ago, this time for lunch in the tea room which was very enjoyable. The menu in the tea house is a little limited but the food and service were both very good. The last time we were here just for coffee and cakes was disappointing in terms of the service but this time it was much improved and has restored my faith in what is a stunning place to visit. Prior to these two occasions we have also had lunch in the restaurant which was a most enjoyable, if slightly expensive, experience .

Very tasty lunch with excellent & friendly staff. Really enjoyable experience.

Gorgeous place and wonderful atmosphere. Unfortunately, I came on a Saturday afternoon when they were swamped. While we were seated in decent time, it took the friendly young waiters a long time to take our orders as they were swamped. We chose to sit outdoors as indoors was too loud to have a conversation. The food was fine, but nothing remarkable. I appreciate it was food made on site, hence 4 stars but would have liked some garnishing on the dishes- a little bit of green would have been appreciated. I am sure their fine dining resto with fine dining prices is much better. Price wise I thought it was expensive for what we received and I will be honest; not sure how often I will return. It’s one of those places you go for the gorgeous gardeny atmosphere to catch up with a friend.

"We happily invited many of our friends to Petersham Nurseries in the past but today's lunch was very disappointing, despite the willing and friendly service. The Puntarelle alla Romona and the uninspired garden salad drowned in vinegar, the crispy pakora came with a bland tasting cream, the truffle barely saved the tasteless cauliflower risotto, the Cacciucco fish stew was dry and tasteless, the Lemon Sole just passed and the Jersey Royals were the only highlight of this overpriced lunch. The mediocre food and an obscene mark-up of almost 7-times the market price for a bottle of modest Riesling made us feel short changed. What happened to the memorable dishes from the Petersham Team?

Absolutely horrific. Cancellation policy is 48h and they charge you £30 per person. Didn’t even offer to modify my booking.

It is my favourite place in London to eat amazing meals, or to enjoy a nice cup of coffee with the best carrot cake on earth, and to shop amazing gifts.

Delicious. Great ambiance and friendly efficient service.

Lovely lunch in a unique setting. Thoroughly enjoyed my visit.

A truly special setting (very atmospheric in winter with candles everywhere) and of course lovely food. The staff was very attentive and lovely. A little pricey but perfect for special occasions!

I love Petersham but this year chef has changed and the food is not so good anymore. last winter was amazing i still remember a broth with tortellini so good, now is very basic unfortunately. The mushroom soup was quite bad, and extremely expensive for that qualty...please go back to italian chef!!!!

I went with a friend for a light lunch, cake and coffee. The cafe was bustling and atmospheric and it felt really special. The food was tasty and the flourless almond and orange cake was delicious as always. Great flat white! Small and strong! Danielle, the manager, and all the staff were completely lovely. Thank you Danielle for a lunch to remember. After lunch, we browsed the shop and my friend bought a beautiful large chrysanthemum. We walked back home through Richmond Park. A perfect outing!

Beautiful place to wander through. Lovely pretty space, selling garden and house plants, plus items and gifts for the home. The café & restaurants were extremely overpriced.

Lovely venue but quality of cuisine overpriced & service unenthusiastic

If you like plants and the like, you may appreciate it more than me but my teams goal was to have a cuppa and a cake. The goal was achieved after some confusing directions and lengthy queuing. Think the staff were a bit stretched. The cake was fine but not cheap, not cheap at all.

Beautiful setting in the evening. We Paid £430 for two people for three courses with wine pairing and two cocktails. Whilst the food was enjoyable, it did not justify the cost. We had an assigned waiter, when another waiter came to take a desert order, our assigned waiter returned and told us off for not giving him the order. For the price tag it’s not our responsibility as guests to decide who should take our order or not, it is for the waiting staff to coordinate. Would recommend to not do the wine pairing to make the cost more reasonable.

Great place. Easy going with friendly service.

A Magical Venue , fantastic food and service. we had dinner from the set menu, an outstanding experience the food was phenomenal , I urge you to be daring with your choices , my beetroot risotto was out of this world , my partners beef Ragu starter was also exceptional , one of those very rare push the boat out experiences that will go down in memory. I would expect to budget around £200 per person especially if you are drinking , the food and wine was well worth it but its for very special occasions unless your wallet is significantly heavier than mine.

Great ingredients but the food was very disappointing, I’m not sure how you can cook with great ingredients and miss the bar so much. Great selection of wine but all too expensive for the quality of the food. It’s a really beautiful location but i think its more social media than good food

Very crowded and had to wait for a table for at least 15 mins at 3.45pm on a Sat. I love Petersham nurseries for the sheer romance of the place but with pigeons flying between the tables and swooping so close you can almost feel their wings brush your hair, not to mention wasps everywhere, I do wonder why I stopped for tea and cake. Its expensive too and service slow but also hopelessly wonderful.

Open garden day was pleasant and the garden beautiful. Enjoyed the tea and cake. Didn’t get the opportunity to stay for lunch as it was very busy with long queues

Fabulous experience. The staff were efficient and friendly, the food was excellent, and the menu offered choices that were delightful. Definitely worth making a special day of it and having a nice lunch. Make sure to allow plenty of time to browse all of the garden and home goods shops. Very tempting selections from which to choose.

THE BEST TIRAMISU!!! (the worst quiche) delicious nuts, okay bread.

You know it's good when your mouth involuntarily waters on the first bite. Strongly recommend, appertifs were delightful had the beef... damn it was sooo good 👍

In lovely shade on a boiling hot day. Service and food excellent. Expensive for 2 courses

Very nice food and atmosphere/ setting but the cost of wine is off putting. £50 for the cheapest wine is too high. With generous industry markups of 4x purchase cost, they could easily offer entry level wines at £30.

I have to admit, I’ve sort of become accustomed to going to restaurants with good reputations expecting to be disappointed- they so often fail to live up the the hype. This absolutely is not the case with Petersham Nursery Restaurant- lunch today was superb. The food was superb - dishes were each a little bit different, without trying to be too clever. Service was excellent - welcoming without being too fussy. And the setting was lovely (helped by a wonderful late summer day). We last went here almost 10 years ago, when it was just starting to build its reputation - I’m now sorry we didn’t go back sooner. For once, a restaurant with an great reputation exceeded my expectations!

Just an amazing discovery. Loved everything about this place.

Lovely place! Dishes prepared with refinement and taste, raw materials treated with love. Very kind and attentive staff.

We've been to the nursery before, but this was our first time at the restaurant - it is very popular, so you have to book a long time in advance. We had lunch on Sunday to celebrate our wedding anniversary and the whole experience exceeded our expectations: great atmosphere, great service from all the staff with a special mention for Iona who took great care of us; and the food was out of this world. I cannot remember a better restaurant experience in recent memory.

I know people rave about this place and It has a Michelin Green Star, however my family and I were so disappointed. It was my daughters 16th Birthday and she especially wanted to come and experience the food and ambience. For a set £90 per head for 3 course before drinks, there was no other options to have less food. The appetizers listed were so common place and uninspired. Melon with prosciutto and bruschetta with tomatoes??? My partner and I don’t eat bacon so we were given a small piece of the melon with a basil leaf instead. Three of us had the linguine with chili crab and one had the Scottish griolles on bruschetta. The crab linguine was like eating pasta swimming in lemon dish water. It was overly lemony and you couldn’t taste the crab at all. The mushrooms on toast were soggy and again nothing special. For mains the girls fared better, one had the lamb and the other the beef which was reasonable. I had the plaice and my partner had the sea bream. Unfortunately both dishes were absolutely tasteless. I would say that I have a discerning palate and can appreciate the more subtle flavors of these two fish dishes but I’m afraid I had to basically force myself to finish the fish so that I wouldn’t waste the £30 it cost to have this dish in front of me. The potato side we ordered was overly salted so was jarring against the flavourless fish. Two of the desserts were the only discernible dishes that were remotely passable from the menu we experienced this evening. The strawberry cheesecake and the peach frangipane tart which were nice enough but for £30 for each dessert I was expecting something special. one of my daughters ordered the tiramisu, which was a deconstructed version of the dessert and it was a hopeless effort that came with a side of very strong expresso which they didn’t explain at all. So unbeknownst to my daughter she poured most of it over the dessert and the end result was inedible. The atmosphere wasn’t that great, the staff were attentive in a slightly haughty way but I wish they would have explained the dishes a little more. All in all I will not be back and I will give an honest opinion to anyone that asks me about our visit to the restaurant, this is the worst meal I have had all year.

A bit of a shambles. They have a queue system but it is too easy to walk in from other areas - they need signs. Staff were very slow/non-existent.

Petersham Nurseries Restaurant is a romantic place for afternoon fun in Richmond. The food is a bit overpriced, limited choose in the menu, you can only select two courses for £55 or £65 for three courses. vegetable salad fish are quite fresh and cooked to a good standard,highly recommended.

Really disappointed. Came to cafe as soon as it opened at 10.00 am for breakfast after walk in Richmond Park. Had to wait behind two others to be seated although most tables were empty. Staff all talking between themselves oblivious to our presence Ordered croissant, piece of cake and two coffees Croissant arrived alone undercooked. We waited minutes but cake and coffee nowhere to be seen. We were told the coffee machine had a problem - cafe had only been open for an hour! Coffee and cake finally arrived Overstaffed all of them running around but nobody in charge clearly. A real example of how not to do it. Absolutely awful😳

Very expensive. Mid food but brilliant service and atmosphere

Food and atmosphere were amazing. Service was good but they forgot to bring our teas with the afternoon tea menu, which I was not expecting from a place like this. I took my family who was visiting for the afternoon tea and they truly enjoyed it (including two kids aged 9-10). We all got afternoon tea menus and each bite was an experience. The place is lovely as well and you can spend some times going through the plants shop and lifestyle shop as well. Perfect lunch plan if you are going to Richmond park for a stroll before! Will definitely come back again soon!

Amazing atmosphere and design. The food was really good and we got a nice service by a lovely lady called Iona, who was very helpful and polite. Much recommended

We came here for my mother’s birthday for afternoon tea and it was wonderful! The staff were great and everything was just perfect! Thank you for the great afternoon!

One of my favourite places in the world! Beautiful decor, lovely staff and the food is delicious. I had a better experience eating here during the week than at the weekend (it was very busy and we had to chase several times).

We were looked after by Iona and had a lovely meal with great service. Looking forward to our next visit.

A very calming place with stunning plants. Cafe closed on Monday.

Not particularly impressed. The restaurant was leaking everywhere, tables were wet, the way in from the car park was like an obstacle course jumping over puddles (and to get to the bathroom), food was nice but not amazing considering £325 bill for 2, Sam our waiter was great but too many staff kept asking the same question ( order drinks / order food) when we had already ordered and the strawberry bellini was flat as it had been prepared and was standing on the bar (noticed after ordering). And it was cold! At about 8pm the heaters got turned off and many guests had to put jackets on. Won’t bother again.

Exquisite place for lunch,atmosphere beautiful and food excellent, service also excellent.

I have to say, I was pretty disappointed with my experience at this place. My friend and I went for a two-course set menu, added an appetiser, but didn't order any drinks, and the bill came to £125. Now, I don't mind paying for good food, but what we got wasn't worth that kind of money. Our first course was just some ordinary tomatoes on a plate. Not exactly the most exciting or creative dish. The second course was a chickpea curry with pakoras and bread, a dish that usually doesn't cost much to make. But they somehow managed to mess it up. It didn't taste Indian at all. It was like they took a traditional Indian dish, stripped it of all its authenticity, and then jacked up the price. The bread was undercooked inside and burnt outside, and the rice was undercooked and crunchy, so we ended up leaving most of our mains because we just couldn't eat it. It seems like this place cares more about looking good than serving good food. So, I can't recommend eating here. If you're interested in it at all, maybe just go to look at the plants. They were the only things worth seeing.

We had such a lovely time for our friend's birthday! ❤ The staff were super attentive and made the evening feel special. Food was really nice, portions just the right size and we felt full at the end of the 3rd course. And the ambiance was just wonderful ! 🤩

Excellent food - can recommend the courgette flowers, ceviche, Hay Farm chicken and monkfish - but we had to wait 50 mins between our starters and mains at lunch, despite being told it was "only 5 mins" away twice when we asked how long. Such a shame.

Dinner for two on a Friday night. An unusual location in a greenhouse with an earth floor. Despite the prices not particularly one to dress up for. The food is as you would expect excellent. Though I have had similar quality for less. We were on the first sitting and initially appreciated the setting. However as it filled up and the wine began to flow it became very rowdy and noisy. More like a pub. , Conversation became very difficult. Not sure if we will be back.

Lovely place, lovely staff. I don't even mind to spend the premium exclusive price if the food match the money, but, oh dear, these chef wannabes small plates are poorly created and cooked. Trust me, just go for a coffee at the bar.

Nice friendly service, delicious coffee and desserts and above all venue is just gorgeous! Perfect place for Sunday afternoon !

We celebrated my son and fiancée's engagement here and had the best time: Brilliant care + attention from Olivia, Manuel + staff. Fabulous food and wine, beautiful surroundings + table decor. Altogether a perfect place for a relaxed and enjoyable event - thank you!

Anyone who gives anything less than 5 stars to any aspect of this place is a pinnacle hater who will die alone due to being unlovable because of their hate. The food is literally gourmet...with fish fresh from the ocean (which is very rare in London) and all vegetables literally grown on sight in the nursery (it's a plant nursery). Honestly can't fault the food. The service is fantastic, a special mention to mediterranean Samuel who took care of my family for my old man's 70th birthday, which was pulled off brilliantly. And the ambiance is incredible as it's in a beautiful garden. In the summer this is as good as it gets, honestly. And even when the weather is colder there's a greenhouse to use instead which is nicely decorated.

Early dinner on a warm Thursday evening. Arrived early to enjoy the quiet hum of the waterfountain surrounded by beautiful plants from the nursery. Incredible menu with fabulous starters, freshest of tomatoes and ricotta, succulent chicken and the fluffiest of cheesecake. Fabulous and friendly service.

very expensive restaurant in a greenhouse setting. lots of over-priced parafernalia