Peri-Peri Cottage in Hillingdon

Waited so long for my order (34mins)!. The woman counter who served looked very miserable and quite rude when I placed my order with good manners. My food was already prepared but did not call my order number until I asked. Will never go to this place again! AVOID THIS PLACE! Waste of time and money!!!

If you can't handle delivery orders imply don't offer the option. Every time I collect the food is great as soon as it's delivery it comes barely cooked, I order a meal box and the chicken is not 'cripsy' as stated but just about recooked. I have come here for many years but recently standards have dropped rapidly. Better off getting mcdonalds, atleast you know what you are going to get.

Amazing service & amazing food. Thank you Ibrahim.

Very tasty and actually spicy food. Amazing quality as well. Has become our go to place for dinner.

Amazing quality food, Ibrahim really good!

Food poisoning warning! If I could give 0 stars, I would. I was once a loyal customer here, ordering from this place almost every week for years. It used to be a spot I could rely on for good food, but over the past couple of years, the quality has seriously declined. I’m not sure if it’s due to new management, changes in suppliers, or a different kitchen team, but something has shifted, and it’s not for the better. My last order was an absolute nightmare and something I’ll never forget. My family and I ordered fried burgers, and shortly after eating, we all started to feel unwell. What followed was the worst case of food poisoning I have ever experienced. All five of us were sick, vomiting every five minutes for 12 hours straight. It was a horrible experience that left us all completely drained. It’s clear something is wrong in the kitchen—maybe it’s the oil they’re using, poor handling of the meat, or unhygienic practices during food prep. Whatever the cause, it’s not safe. Food poisoning on this level doesn’t happen without serious lapses in food safety, and it’s unacceptable for a restaurant to risk their customers’ health in this way. I will never order from here again, no matter what. Even if it was offered as my last meal on my death bed, I’d refuse. This experience has left me with no trust in their food or hygiene practices, and I would strongly caution anyone considering eating here.

Had the chance to revisit this nostalgic memory after 10 years - very much disappointed.

Avoid this place. ****UPDATE**** Since last visiting this place, it has changed hands and under new management, initial impressions are it’s not as good and also HALAL certificate is not available or on display, although the shop representative verbally assures is it. ================================ Great place, service is fantastic and prices are reasonable. It can become hectic so orders can take time, so better off actually placing the order online or by calling through. The food is also Halal with a valid certificate displayed together with their hygiene rating. The quality of the chicken in my opinion is decent, texture and taste being excellent. Will definitely visit again!

First time eating here, called in on the off chance , polite staff, nice atmosphere. Food was faultless, will highly recommend to friends will be returning soon but will be having pudding as well

We ordered 3 American gourmet Burger food was very awful dry over cooked, staff members rude and we waited more than 30 minutes even though there was no customers except us. When we try to complain about food to the manager shouted us

On 8/8/2024 I and friend ordered two meals and the cashier charged us for three meals and we had to take away unnecessary meal! She and other members of staff lack experience and professionalism.

Food ranged between bad and average. Fillet burger was average. Wings were stale and just tasted bad. The worst part was the customer service. Cashier was extremely blunt and threw the mayonnaise sachet in the bag when I asked for extra mayo. No basic manners and very poor expression. Made me feel like she prefers zero business compared to almost none as it is.

Worst experience ever dnt buy anything u have been warned

Great peri peri burger, good service.

Horrible service. Food not fresh and given late, total disregard for time.

Such a shame what they’ve done to this place… Ever since they changed the owners food is gone worse, the employees have gone worse and the only thing that’s gone up is the price really disappointing this used to be the spot with the old owners

Extremely unprofessional staff worst behaviour and food is soggy it sucks

I suggest when you buy peri peri chicken here, make sure that they cooked the chicken infront of your eyes. If you get away and comeback to collect later, they will wrapped and give you the old stock chicken that has been previously cook. I can tell they gave me old stock because when I ate the chicken, it was cold and dry. Look at the photo and what I have found with in the google rate. Very bad business to con the customers.

This is a go to restaurant food is 10/10 the place is clean and tidy stuff are friendly and nice I bring my friends here because the food is good 👍👌👍

The waitress had a bad attitude and there was no buy one get one free promotion at all

Good restaurant , staff is friendly,, food is good,,, service is fast... Ms Tayeba and Suman are active, polite and customer focused.

Something has changed here since the last time I came here. I usually takeaway and they’re always rushing around prioritising deliveries first over customers in store. This time the chicken was SUPER greasy, a pool of oil was left in the box after I took out the chicken. The flavour wasn’t as good as it used to be either. A real shame as I really liked their wings before.

I love the food- I always take the cottage max box- so worth it!

Pathetic dingy shop.Ordered two spicy chicken burger meals on a late Friday night, after midnight. Perhaps they can't be bothered at night and serve older foo.The fries were old , cold, recooked a couple of times at least. The chicken fillet was old. The joys of late night 'food'.

Very spacious inside. Prices are decent too. Parking can be an issue.

Very nicely decorated takeaway restaurant

The place ranked and smelled like horror the pictures on the walls where fake and nothing compared to the real burger I ordered it looks flimsy and just like frozen foods

The employee said there was no pepper in the chicken, I asked 3 times and he said there was none. I ended up throwing everything in the trash because I don't eat pepper, it's very spicy!

Very bad customer service. Unhygienic kitchen. No gloves while preparing food. Long waiting time. Won’t recommend this to anyone. Bad experience.

Very unhygienic kitchen, no gloves while preparing food, Worst experience. Take really long to deliver. very bad customer service. I do not recommend this to anyone and will never visit this again.

Third class staff and very poor service . Just waste of time

Located at the Uxbridge Town Centre.

this Is horrible, as soon as I was waiting they gave me the WRONG THING and it happened 2 times in a row. The service is bad and the toilets are dirty. I do not recommend this bye!!!

FOOD POISONING Was passing Uxbridge which isn’t my usual place of work as it was lunchtime decided to try peri peri cottage seemed busy so I assumed would be ok Customer service was non existent not to surprised or bothered Got my food jumped in the car and upon opening the bag had a funny smell but didn’t think on it too much began eating firstly picked out 2 bones from a fillet burger … then after the second bite the smell was obviously coming from the burger threw the whole meal away and no less then 40 minutes later I’m being sick in a side road and have still got horrendous stomach pains now 7 hours later AVOID

I had a delightful experience at Peri Peri Cottage. The service, especially from Ibrahim, was friendly and welcoming. The food here is of great quality, and the pricing is surprisingly competitive. A small downside is the limited waiting area available at night when the main restaurant section is closed. Additionally, during nighttime, the waiting times can extend a bit, which seems to be due to a shortage of staff on some occasions. Despite these minor issues, the overall experience was positive, and I would recommend giving this place a try!

chicken burger, bun- fantastic chips excellent need to do coffees here

I must say this is by far the best take out I had in a long time. I've been a regular to amigos and cheat meals but thought I'll give this place a try. Don't get me wrong the packaging is not as glamorous but it is neat. A lot of attention to detail the meal was prepped well seasoned and cooked to perfection not charred! Everything tastes fresh don't feel sluggish after eating it to in fact I'm a actually in a great mood. A MUST TRY WILL ORDER AGAIN!

good service friendly staff love it ever

Lovely food love this place nice sitting

I ordered 4 burgers with fries for around 33 pounds and my brothers burger had a black mark indicating it was burnt along with the seeds and the chips were not even that crispy and they were so hard i recently got teeth removed but if i had continued eating those chips i think all my teeth would have broke in half and they were extremely dry i wasnt able to breathe !!! the rest of burgers were alright but the chips could have been done a bit better

Food is alright, service at night not the greatest wouldn't recommend going here at night might be better during the day

Great value, very tasty food and what is also great is they are open until 4am 7 days a week

Love ❤️ grill chicken 🐔 awesome

Good food and service as well staff is very friendly

Food is good staff is very friendly as well good service

Food is delicious and staff is soo nice

I have ordered Chicken Madras and it was damn spicy. I could not eat it, seems the green chilly was pasted and added in the curry. I am a passionate about spicy food, but this one i couldn’t eat.

Regularly go here. If you're normally still hungry after a take away grab a box meal it's decent value for money

Took very quickly to make and was fresh and so hot 🔥 the staff where friendly and where very patient the food tastes lovlely

Chicken burger meal burger came out smashed like the cook was angry with me but it did taste nice along with the fries I ordered a drink which the lady forgot to send out and also saw another customer come back asking for his drink that she forgot too. She did not smile and looked like she did not want to be there. Customer complaining that they waiting 30mins for fast food lots of space did not use bathroom so cannot review.

Food is delicious, but sometime the service can take time.

I asked for a beef tikka wrap as advertised on the menu board...Instead was given kebab roll disguised as a wrap (pathetic) bland lots of lettuce thrown in, chilli sauce could have done more off. clearly wasn't fresh tikka as I had been told Everything about this place is OVERPRICED. Terrible experience no chance will be coming back anytime soon Waste of money worst food I have had in long time Avoid it 👎

Paid for a small chicken donar but ended up with more salad and, sauce than chicken. It was tasty but not worth the price paid for in this recession.

Nice place to eat with your family and friends

Thigh burger meal is great after a late night! I love the chips here too! I’ve ordered plenty of times! Make sure you get that extra spicy!

Freshly made chicken and happy faces staff

Reasonable prices and fresh food. Very cooperative staff.

Staff are very friendly, I was being served by Ibrahim, firstly if he doesn't own this shop then the owner needs to give him a pay rise because he treats the business ad of its his, customer service exceeds 5 stars he treated me like I was family so there is another positive, he was able to get store orders and online orders ready very efficiently no pressure no stress just calm and friendly. I haven't had the food as of yet because its my first time here but the review is purely for him because of how he is.

They are good for all things chicken related that involve a fryer or grill. The food is well priced and very good, if this is your thing.

Food was good. Call them to check if they are open, sometimes on google it says closed but they are open till late night

Customer service really lets this place down, food is 👌🏽otherwise would have been 5🌟

The food here is really nice but they take sooooo flipping long. Sometimes the wait is up to an hour for some food , ( chicken tikka) so I would not recommend if you are after some quick food that needs to be cooked. They are always very vague with the times and never give an honest answer. Last time I called ahead for a chicken tikka burger, the burger was only put on the grill the moment that I arrived (30 mins later). But again, the food is very tasty!

Really awesome food for an affordable price!

Food was okay, service was absolutely appalling. First they got my order wrong and then refused to change it so i had to pay that, then i was running short on time so i asked for a takeaway box and they refused to give me one. Had to chuck away the remaining food. 1/5 service

Myself and my colleauge are always on the run. We stopped by to quickly eat in and i must say it was perfect. We had ordered the chicken tikka wrap meal and a peri-peri burger meal, the meat was cooked just right and the sauce! I loved it. The customer service was brilliant and very welcoming. young asian female on the tills... outstanding customer service!

Three nights this week COLD food, had enough tonight hade to wait 1hour 25 minutes for Cold food, sent it back tonight, just a joke, they are only 5 minutes away from my house

Sooo tasty!! American gourmet burger is huge! Good quality, really seasoned as if the patties are homemade! The half of peri peri chicken is perfectly cooked to the bone, seasoned very well. The lamb burger is seasoned perfectly also with the slight spice offset with the halloumi is perfect. Perfect portion sizes! Chips are sooo tasty too. Good take away meal!! Tastes homemade and not overly oily or greasy. Good value for money too. Quick delivery too had this twice now, great quality every time.

omg i cant believe how amazing there food was..customer service was excellent..well spoken and polite

Great food Highly recommended 👍

All round perfect, highly recommend ordering from here.

Food is good feels like a healthier option than other takeaways (depending on what your order) Normally get the whole chicken deal with rice and salad. Usually quick-ish delivery and about right when you order for a set time. Driver got a little bit lost last time which is the first time that’s happened

It was early but the kind of early that makes agreat delivery. It said 1 hour it was delivered in 30 mins so it was great

Always love a peri peri cottage. They didn't have corn on cob, but kindly called to apologise and offer an alternative. Even threw in a free gift:-). No complaints. Great quality food and great delivery time.

I don’t know what’s happening with this place. They have substituted the chilli sauce with something mixed with ketchup. Not there usual standard. I always ask for chicken well done. It usually arrives the way I like it. But today it didn’t. Going down hill slowly but surely. So much so that I don’t think I’ll ever order again.

I have ordered from this restaurant on numerous occasions and had no problems. Unfortunately this time round, my order was cold despite being cooked well and had to be heated up in the microwave

Didn't give more than one packet of tomato sauce despite asking in the notes.

I love this restaurant good food, arrived a few minutes earlier 😍, however, the delivery guy should bang on the door too loud, it’s unprofessional and rude 😒

The food was decent. However, the customer service was terrible; the reason behind this judgement is thatone of the delivery staff didn’t give the right amount of change for my payment as well as I made a complaint through a phone call and I still did not get my change. This is was a dishonest act and I do not appreciate it. Even though it’s only £2, I would like to have the correct amount of change if I ever order from this food shop.

ordered a bit late but so good as usual.

Delivery and food was as always expected... Good!

What a rubbish customer service who knows they have taken over hour 20 mins and yet telling me to cancel if I can’t wait!!! The reason for the delay ..... the made a mistake and delivered to a different address. Totally unacceptable attitude over the phone.

Strangely there was a lack of condiments in the package.

Very nice food good customer service

Food was very nice but this is the second time that the same driver delivers the food , he is extremely rude, knocking the main door very hard and my neighbors complained about it.

Excellent food Would just like to thank your staff and your service for the extra Pepsi bottle and service. Jazakullah kharayan!!!

Unfortunately it was cold and late, also drink was forgotten. Silly little thing as well, paid for ketchup but chilli sauce came.

The chicken burger is delicious.

Great food and delivery service. The food arrived piping hot and on time by a friendly delivery driver and tasted absolutely perfect. This place is a must, If you haven’t ordered from here your missing out. Highly recommend ordering from PPC. Thanks boss 👍🏻

Great food and delivery service. The food arrived piping hot and on time by a friendly delivery driver and tasted absolutely perfect. This place is a must, If you haven’t ordered from here your missing out. Highly recommend ordering from PPC. Perfect every time. Thanks for another great meal 👍🏻

Great meal. Tender and tasty chicken. Fast delivery!

Good food but often late with delivery. And forgot the chips

- 5 pots of sauce as requested but not extra hot - Forgot spicy rice for my order

good size portions. delivery was on time and we received a free bottle of Pepsi! friendly delivery too.

good food as usual their consistency is always the same. Order came a little bit late (normally early)

There seemed to be one less pepsi can than usual but I don't mind it that much.

I definitely recommend that restaurant. Always on time, food tasty and well prepared.

Food was very tasty. Chips were a bit dry but the rest was lovely especially the chicken wings

After poor experience last time, we decided to give them last chance. Food turned out to be better than last time. Still not brilliant...but definitely improved.

Not often I trouble myself to write about semi fast food places. However, I went in here with my 9 year old son as we had some time to kill before a movie nearby. The staff were incredibly friendly and so so nice from the minute you walk in. My son loved his burger. I liked my grilled chicken although perhaps slightly over cooked and dry. All of that is forgiven as the whole service was second to none (my son said so). Decor is low end but who cares when you are welcomed so well😁

Its great. About the time though, I can't remember but its between early and on time.