Pepe's piri piri in Glasgow City

A burnt burger with a completely overcooked patty and no vegetables, even though I specifically ordered it with extreme sauce. Instead, they just put an overcooked patty with mayonnaise inside.

I am not the one to leave reviews but I got 2 peri wraps yesterday. I ordered hot wraps and I got sweet wraps instead and very cold. Never going to order from pepes again! Very disappointed.

Utilizó la aplicación de llanto justo y pidió a las 5. 30 3 horas 30 minutos después todavía no hay comida y no hay manera de cancelar. En realidad pedimos desde una sucursal diferente más cerca de nosotros, pero cambiaron a un reemplazo a 5 millas de distancia. Cuando llegó ya habíamos comido ya que no teníamos fe en que llegara cuando el dijo como ya habían mentido 3 veces antes. Hacía frío, así que en la papelera se fue. Evitar a toda costa. Ahora viene la lucha por recuperar nuestro dinero. Ninguno de estos lugares o aplicaciones le permite cancelar cuando fallan. Totalmente inaceptable.

BEST TAKEAWAY IVE HAD IN A WHILE but the delivery took so so long for just 1 singular rice box, will be ordering again.

Is the 5th time they forgot adding all the items I called they said cannot help and I should order again 50£ waist and just eat wouldn't compensate so avoid ordering from them

stop giving OLD FOOOD!! wings were so hard, probably too hard for a tiger, rice looked like it was done last week. Shame cause sauce is really nice. people spend hard earned money, dont take them for a joke. also shame as last week i got a pretty decent order, just need consistency

Perfect spot for a delicious food , clean environment and a friendly staff

Pepes Woodlands Road offers great food in a cozy atmosphere, with friendly staff who make you feel welcome. It's a perfect spot for a relaxed and enjoyable meal.

Very un-professional and untrained staff in this branch . Been a regular customer of PEPE's past 3 years but this particular experience was the worst one Never coming back here

Had a horrible experience at the Woodland Road branch of PEPES. The cashier was unprofessional, and the entire staff seemed completely disorganized. The food was very disappointing—poor quality, bland, and lacking any spice. To make matters worse, I found a hair in the chicken burger I ordered. It’s clear that hygiene is not a priority here. This place definitely deserves a one-star rating. I would recommend avoiding it at all costs.

The chicken tinders smelled and had no sauce on them the rice was hard and the chicken wings where raw also everything was cold and they forgot the dip very disappointed strongly recommend ordering elsewhere

Fast food, vegetarian options, small portions.

6:99 for a chicken burger and not meal. You are better off at Mcdonalds.

Seems to be everytime I order Pepe’s my chicken comes raw 2nd time this has happened now. 😑

Came in ordered food takeaway.... although the rice boxes was good. The burger we ordered for our child was rock solid and not edible when we got home..... giving our experience a 1 star as we told the guy behind the counter we wanted a burger for a child.... won't be back

Got food poison 2weeks ago and this was the snd time getting lunch for work will not be eating out here again !!! A shame as well because I did like the food !!!!

The best pepe in Glasgow, i had experience in others pepe but this one the no 1 in term of taste. Nice people as well.

I got the chicken nachos. And I’m wishing I would’ve got the hot sauce on them instead because I got sweet chili and it was just kind of a random flavor concoction. That’s my bad but my nachos were cold. The garlic sauce that I got was a bit watery. The fries were amazing though hot fresh and crispy and the portions are really nice. The service was absolutely incredible and I would go back. They also packaged my meal perfectly and gave me napkins and silverware and everything the way that I needed.

Nice to be have the food .surely I’ll Come again

RUNS............ :( :( :( You're going to regret eating anything from here...... Don't do it !!! Mingin :(

The food is good and very filling but the only thing which bothers me is the cleanliness and hygiene situation of the shop. Every time I go for an evening snack/dinner the place is always dirty and makes you feel uncomfortable. I always prefer take away compared to dining. Overall a once in a month place but can work on hygiene massively.

Shocking. My neice ordered a chicken burger from Here on 24/12/23 she got food poisoning from here she woke up Christmas Day vomiting and severe diohrea. Missed her family Christmas as she’s been bedridden since Xmas eve and she still is on 27/12/23 . Told the shop Who apologised and refused a refund but offered her the exact same meal Free of charge. ? No She refused it ,don’t think she’ll eat from here again. Really bad customer service. I will be contacting the environmental health

They were out of the option i wanted I was over charged I was given mayo despite specifically requesting no mayo.

I’ve been going Pepe’s for a while and yesterday was the biggest disappointment from service to food, yesterday for the first time in my entire life I couldn’t finish my burger that’s how bad it was. Very disappointed. And when I told the staff his reply was “that’s how it comes”

I ordered the chicken kebab box... food was spot on 👌🏼⭐⭐⭐⭐⭐

I've had better Pepe's but it's still Pepe's and thus delicious. staff cute. a bit crammed

Good food sauce is a little bit spicy 🌶️

We have never had a bad thing to say about Pepe's. Food is always amazing!

Worst ever experience, never ever go there again. poor customer service, disgrace for the brand.

The food is really good especially the family back nice and spicy food , waiting time isn’t very long as it should be expected when you get quality food in the end , staff are great . Thanks to pep’s team

Peri peri chicken with rice,delicious food 😋

I've ordered food on deliveroo they took ages to deliver the food (more than 1hr 30 minutes of time). At the end I cancelled the order - Deliveroo has credited my money back, due to that incident I stopped ordering food from this outlet.

It seems they play russian roulette with the orders they hand out to just eat etc very angry and disappointed that i now have to email just eat for my own money back which i spent in good faith. How very silly of me i know. So there'll be no more custom from me and my just eat account will be put in the bin alongside it.

Me and my partner order from here on uber eats and the service from uber eats was appalling, a delivery driver telling us to come and collect our food? Not only this when we finally got it there was hairs in my partners chicken and rice box absolutely revolting and very disappointing to say the least! We have contacted pepes multiple times asking for help to resolve the matter and nothing they gave us was helpful. Uber eats is just as bad no help for refunds in an easy matter, Do not recommend at all.

Diluted sauces, extreme spicyness even ordering mild. Chips were soggy, it was just terrible all round

Always love a pepes. Been going here for years. Chicken and rice box is amazing

Honestly the worst customer service called 10 times they just keep hung up and that’s not the first time won’t be back

Did not receive my food not willing to help and uber are absolutely useless for a refund disgracefull service from both

Best bang for buck Fastfood in uk. Love their peri peri flavored Items

Order a quesadilla aswell as a chicken XL menu with peri peri sauce and it came about 20£. The burger was a joke, it had nothing XL about it, probably only the box that came in, and the chicken inside was as thin as my phone, really bad. The good side is that the fries that came with it where delicious as well as the chicken quesadilla which felt like more of a meal than the burger, that’s the only reason I give me more than a one star

Amazing food and super service. This was my second visit to this branch and I am really happy with the food quality

Lo peor que puede existir en el mundo de comida. Hemos venido especialmente, hemos gastado mucho dinero y hemos salido con hambre igual que henos llegado , el encargado solamente dijo perdón pero la comida es así. Comida súper picante , sin sabor , comer eso es como veneno Una vergüenza insultar la comida

i will never recommend. i self with my wife was in cash counter for the order. and minimum 3 times i repeated, and one time my wife told that our minor children cannot eat spicy food. kindly prepare mild normal food. but the food was so spicy. no one ate food. due to spicy food. we wasted a lot of time and lot of money. we went from the restaurant Hungry. i am also owner of restaurants. but i full respect my clients.

La comida demasiado picante, lo pedimos mild y nos lo dieron súper picante. No recomendado y el personal tampoco cambio los platos nada de ayuda. Además de la comida no tenia sabor.

The food is extremely delicious ....Never been to such a wonderful place before..... the staff is very friendly, attentive and well trained... Highly recommended as the best place for food in glasgow..

Muy mala experiencia, la comida estaba muy mala y picante que no se podía ni comer. Me he ido con el mismo hambre que había venido. Calidad muy mala de la comida todo venia picante.

I usually order from this pepes a lot, SERVICE has went downhill waited over 2 hours for a cold meal. When I say stale I mean the food was stale as if it’s been reheated and if this shop continues running business like this then I’m sorry to say customers are going to be lost including myself I don’t expect the food to be piping hot and I would not blame the delivery drivers as there’s no reason to justify why my food was delivered in a stale condition! I’m never the type to leave a bad review but in this case I’ve been left with no choice

Food wasn't great and stuff where a bit dull not 1 of them could even raise a smile

came here for lunch whilst at work. food looks good on menu but definitely not the same in person. First of all very overpriced! I had the chick n rice box which was 90% rice 10% chicken. I ordered the mild spice and it was too spicy to even eat would hate to see the extreme. chicken was cooked okay but nothing special and had a weird taste, Everyone raves about the garlic mayo from here but it really isn't nice at all extremely watered down was disgusting definitely wouldn't be back

Food is delicious! The right amount of spicy and always hot.

Nice place to have a lot of food. Liked the food since it was very close to my Indian taste.

Woodland Branch is Best in Glasgow۔ As always, Best Staff, Best Food. Rauf is the Best 👨‍🍳

I loved their hygiene and a perfect place for the best fresh and chtkhara means tenticle lifting sauces.

Really nice place with aromatic fresh food. The people there are very polite too.😊

Foods are good but the staff are so rude and not grateful. Never say thanks. Don't try. 👎👎👎.

Very yummy and hot food were served.

Absolutely rancid chicken was rock solid inedible. Also terrible customer service you they don’t really care if you get your issues sorted. Horrible food and customer service

WORST PEPES IN AND AROUND GLASGOW!! Avoid at all costs as we will now be. 1 in 5 times is the average of them getting our order correct. We spend £50 each order and ask for a few changes to certain meals almost EVERYTIME i arrive home 14 miles away and they have gotten the order wrong. The staff in this shop when i call to complain are always very hostile and in denial of the situation. Tonight, again my order was wrong they had to then remake the order taking up more of our time. This month over £400 has been spent in this store alone and this is the kind of service that is received. Atrocious! They refuse to give you their names or any contact information of a general/area manager. STAY AWAY unless you have a spare half hour each time you go so they can correct your order.

Love the food also the staff the girl in the hijab I think her name is Suheyla good customer service might marry her actually❤️

The best Halal Food in Glasgow till date... Loved their peri peri sauce.

My sons have been bragging how good this place is so my hubby and I decided to try , we just got chicken wings and fries and omg the chicken just fell off bone it was so juicy and fries wer lovely too so as soon as we got home we ordered a big takeaway for family and everyone couldn’t believe how tasty it was, by far the best takeaway in Glasgow 🙌🏽🤤

got chicken xl...chips and coke £7 and pennys....chicken was lovely...cant say much about the rest..not worth £7.and pennys...thought.... overall a bit over priced...

The food here is absolutely delicious and the staff members are very attentive and friendly. This place is much nicer than Nandos. Try the chicken wings, they are always cooked to perfection and so flavourful. I'd suggest going for the hot version if it's your first time trying Pepes but extra hot is also delicious. Piri fries are also phenomenal.

Tasty food, clean environment, good customer service

Really nice staff, good location, a solid Pepes you can't go wrong.

consistent good quality of food, friendly staff

Best peri peri place in Glasgow much better service then Pollokshields one’s

Amazing customer service never let me down! Food on point! Just small pointers Need to improve on the waiting time and listening to customers orders... other than that everything is good

Let down today by the service. By the look and blatant staring that we got for being a mixed race couple by the two girls behind the desk. They couldn’t even hide there expression as both were not wearing a mask and then to top it off we got advised after driving over to collect our meal it was cash only. I arrived with Apple Pay like most people and my husband was told he could use the cash machine. Should the girl who took our order not have advised us of this before she rudely hung up the phone? The attitude of the girl who took our order and the eye rolling was appalling. She then proceeded to call me names from behind the desk and her ‘colleague/friend’ jokingly advised her to watch her language. Maybe don’t do customer service? The girl at the desk on the 4.12.22 at 6.30pm, needs to go. Regardless if she is a family member filling in a job her behaviour is disgusting. I am extremely concerned. How is no masks and cash only preventing the spread of covid? Including chef behind cooking with no mask on. So that’s a total of 3 staff members working, none with masks on including the customer facing girl. The amount of grubby fingerprints on the door that we had to touch as we came on was disgusting. I am really, really concerned about my visit today and recommend to others to thoroughly wash and gel hands after leaving this place. The only good thing, chicken tasted good. Is it worth me catching covid and getting called names? I don’t think so.

Young guys doing well good service care about their customer. Asking when see you waiting for service helping for their customs, you're doing well.

Amazing ! Nando’s haven’t been that good or reliable lately so we tried this place. It’s better tasting and priced even gave a wee call in to say to the staff how good it was. Well worth giving this place a try and be converted like we are.

Had my first ever pepe’s today after being recommended by a friend. The chicken rice I received was genuinely vile and the portion size of chips was a complete joke. Finishing the food would’ve been torturous. Only person I’d recommend this pepe’s to would be somebody looking to kill off anyone they’re associated with.

Driving through Glasgow this place was open so stopped here. The staff were very friendly. However the mango and lime burger was just bland. Disappointing.

Veggie burger left me feeling ill. Terrible stomach ache and threw up.

Probably the best pepes in Glasgow. Quality is always right. Staff seem like they hate working their though as they just look so miserable.

Good food but there was a long wait for it.

Tasty, fresh, but be careful with spicy sauces as even “mild” ones are quite spicy even though I like spicy food

The food was nice , and the service was excellent, we didn't have to wait long for our takeaway, although they were busy at Saturday lunchtime.

Food is delicious and prices are great, great choice of food.

Place looks nice. Staff was kind and polite. Service was quick. Chicken was very nice and tender. I was not to impressed by the germut burger it was okay . Defo worth a visit.

Quick and friendly service. Reasonably priced.

Local glasgow taxi driver here have ate here the following days have been hell on earth I have not been off the toilet and sick I know it was from this dirty place because I hadn’t eaten anything prior for about 8 hours before the meal here ( chicken burrito) if I had to bet money I’d say it was from the rice being te heated. Avoid avoid avoid

Terrible staff here especially the girl that works on the counter . They won't get another penny from me

Just at the weekend, me and my friends attended Pepe’s for a takeaway, not only were we disgusted by the food but also felt disrespected on a personal level. We ordered via Uber Eats for pick up and came to the door to collect it. The young man serving me and my friends could not have had any worse customer service, talking so quietly to me and my friends and then goes onto become impatient with us as we could not hear him. He was the height of disrespect and if the boss could’ve seen his manors, he would’ve been sacked on the spot, customer service is a huge part of a business, and Pepe’s have clearly missed this memo. Beyond disgusting and beyond terrible service, I WILL NEVER BE BACK!

Chicken was dry and not very tasty. Chips were OK.

Ordered a chicken and veg wrap with peri peri chips. The taste was quite good and quantity sufficient. Reasonable rates nd good packaging

Brilliant chicken fillet giant burger 🍔

Service is slower than a dead slug glued to a glacier

Pepes in Woodlands Road is excellent. I order the same thing every time, a 5 Extra Hot Wings meal and the quality never waivers. They package well, they insulate the wings (Which i can't believe how many other takeaways don't do) and the taste is unrivalled. Thanks!

Placed an order over the phone. The girl on the phone very unprofessional when placing order you feel very rushed and don’t understand what she saying and speaking to fast on the phone. Food was nice

I decided to order Pepe’s for the first time. When it arrived, I saw that half of my drink has spilled out with only half it in. I also asked to get garlic sauce on the wrap but it was drenched in it to the point I couldn’t eat it. Overall, the food was cold and not enjoyable. I’m quite disappointed in the meal because i didn’t even eat it.

Nice bbq wings burger not so good as like small

Yum get on down to pepes best chicken dishes and peri fries at a reasonable price.

Outstanding food.. Great service very friendly staff fantastic value for money way better than any mcdonalds or kfc cant actually wait to go back honestly you need to try it

Lazy staff. Asked them to put some peri peri salt in my garlic mayo and they said i wasn't allowed it for some strange reason. So yous can cover the chips with peri salt but can't add a tiny bit to the mayo?

Food taste good but small portions and i just received an order from uber eats bbq panini but its wasnt panini, it was a baguette, very dry small baguette.. poor, will never order from us again. Shame

Having tried to call and make a complaint about the owner of the way she spoke to my partner she was agin rude an appalling on the phone to me too! Don’t waste your money here the staff at Duke Street Branch are a million times better.

Bad hygiene and staff touching face and hair while cooking

Decent Food, customer service could be better

OMG very tssty food and nice staff and good place to sit and dine snd after that 1 litre wine is good enuff and shine