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4.6

Based on 489 opinions finded in 4 websites

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Nº 90 in 611 in Bexley

CUSTOMERS TALK ABOUT DISHES WITH..garliccookedchickentenderrice

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Very good, was served quickly, options explained clearly. Friendly staff. The lady, Divya on the till, was very helpful.

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KHANAGE . 2024-10-30

MORE AT Google

We ordered a full chicken platter. They gave me extra hot instead of mild. Forgot the wings. Told me to take it up with just eat. They wash their hands when it comes to their mistakes, just eat is the delivery service. They didn't come to pack the wrong chicken and forget the order. Told me they'd requested just eat to process a refund as just eat refused to process a refund. We couldn't eat the chicken extra hot was too hot for the kid's. The manager Himanshu also said he would "sort out" a discount for my next order at pick up, but left nothing in their complaints book about it so here I am being offered few wings for a full on missed meal. Anyway I went across the street to BBQ express and actually they're cheaper by £4 for the same family meal, extra side and drinks too and actually pretty ok in taste. Not going back to this place. Second time they messed up our order but the first time I complained. Be careful. I await their lame excuses to this review...reflecting what I heard in store. If they say I didn't order I have receipts just email me ans I can prove.

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Tahmina Samaroo . 2024-10-29

MORE AT Google

We were served by Bivia, and her customer service was the best! She was very attentive and helped us with our choices. The hot wings and the rice box were our personal favourites. Highly recommend.

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otl . 2024-10-21

MORE AT Google

excellent customer service esp divya she is a true gem there . will visit again

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Ravi Rana . 2024-10-21

MORE AT Google

Divya was very helpful im very grateful with the wonderful service she provided me with. Usually always order online but I will be coming into store more often as they are exceptional.

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Fadumo Ali . 2024-10-16

MORE AT Google

Divya was very nice and kind made sure everything was good throughout the meal

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Estelle Afari . 2024-10-16

MORE AT Google

Ordered a delivery and the chicken was dried out and burnt, like acrid, not the nice tasting charcoal flavour, the rice was soggy and also tasted burnt because of the chicken which is really weird as the food here is normally great! Chips were cold too, so the only part I could eat was the fudge cake which they didn’t make! I could not get a refund from just eat or the store so wasted nearly £20 worth of food and when you’ve working all day the last thing you want is inedible food. I decided to try again two more times and both occasions my food was either cold or tasted powdery or overcooked. Customer service at just eat is appalling they never refund you even if you have proof. I noticed when they get busy the cooking slips. Best to collect your food but honestly delivery is a no. This is the one on bellegrove road welling. Reply to owner- just eat didn’t prepare the food it was guys at your store so it’s the food I was complaining about as it was bad on at least 3 occasions. I did contact just eat and they refused to refund me so no one was taking responsibility. Food was great a few weeks ago but now it’s inconsistent.

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Sam Kal . 2024-10-15

MORE AT Google

Great food, kids loved it. We tried peri peri whole chicken, Bergerac and chicken rice. Lovely staff, Megha provided awesome service.

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Saba Ali . 2024-10-12

MORE AT Google

Paneer and rice was lovely. Megha was really nice and provided perfect customer service

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Lagul Kesavarajan . 2024-10-10

MORE AT Google

Divya gave me best customer experience with her smile love the food

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Nilesh Patel . 2024-10-09

MORE AT Google

Food arrived an hour and a half adter estimted arrival, was cold in parts and order wasnt fulfilled - asked for one of the items to be large, but it was not!

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Dunni . 2024-10-06

MORE AT Just Eat

Toooooo long to wait for food, gave up, all they care about are online orders. AVOID.

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Daniel Sullivan . 2024-10-06

MORE AT Google

started early yet the time just got longer and longer ,problem was half the guests ate what turned up on time the others just watched .

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nick . 2024-10-05

MORE AT Just Eat

Fabulous food and served by divya amazing customer servuce alwyas smiley

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Mohd Mateen . 2024-10-05

MORE AT Google

Dissappointed they kept changing estimated delivery time .Received my order at 20:05 instead of 18:50

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Murtaza . 2024-10-05

MORE AT Just Eat

Chips were overcooked and dry and over seasoned with way too much peri salt and the burrito was ok, rice tasted a bit powdery. I don’t know what’s happened in the last few weeks but the food and service has gone downhill, until they improve I don’t think I’ll order from here again

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Marina . 2024-10-04

MORE AT Just Eat

I was order 3 box of rice and chicken 1 wrap 1 qusidela and 1 ice cream but i didn’t get my whole food I tried to call the restaurant but they didn’t answer calls i will never come back and i will suggest before taking the order first check that you got whole things then take the food thanks for treating with me like this.

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Syed . 2024-10-03

MORE AT Just Eat

Food never arrived have been waiting for nearly 3 hours, they don’t answer the phone or haven’t even cancelled the order just got me waiting for so long. If there was an option to give zero stars i would. Very disappointing In response to your comment about being busy over the weekend, that is acknowledged however, you had more than 3 hours to deliver the food. After waiting until 10pm the food did not arrive, we ordered at 6pm. You have the option of declining an order or putting yourself on busy mode if you cannot keep up with the demand. As a result of this, I’ve now paid for food that never even turned up. Enjoy the free money.

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Hannah Islam . 2024-10-03

MORE AT Google

the chicken burger was tiny and flat considering the price.

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Donna-Marie . 2024-10-02

MORE AT Just Eat

Nando’s better count their days

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Tia . 2024-10-01

MORE AT Just Eat

Value for your money great taste

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Paula . 2024-09-29

MORE AT Just Eat

Over rated small portions and drinks were warm

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Mario . 2024-09-29

MORE AT Just Eat

Waited an hour for food and kept lying saying it will be done soon. Ridiculous.

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Habon . 2024-09-28

MORE AT Just Eat

asked for jalapeños to be removed but they wasn't im allergic to them

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Danny . 2024-09-28

MORE AT Just Eat

Very good service,very cooperative staff

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Amandeep . 2024-09-28

MORE AT Just Eat

Food said to collect in 10 minutes. It had taken over 40 minutes to collect! Food was poor quality and rushed. Only one lady at the counter and seemed understaffed. Terrible collection experience. Couldn’t imagine delivery!

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Kyan . 2024-09-28

MORE AT Just Eat

Manger was extremely considerate and understanding to our enquiries, was such a lovely man and very friendly and went above and beyond to satisfy us. Diuya and Meyha we also friendly and attentive to our needs aswell and diuya also communicated between us and the manger making sure everything ran smoothly on both behalf’s. Overall customer service was great, 10/10 I would 100% recommend this branch in particular.

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Lucy Rain . 2024-09-28

MORE AT Google

Ordered from here for the first time during their promotion and thought food would be late. not so! Food arrived in good time and was amazing! Portion sizes are good, the chicken is really good and love the spicy chips and the peri peri mayo dip. Do try the mango and lime chicken, very yummy. I will definitely order from here again.

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Samantha . 2024-09-28

MORE AT Just Eat

Great quality of food and chips❤️

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Sidra . 2024-09-28

MORE AT Just Eat

Duvya and meghalaya are Reay friendly and give me best service even on busiest day Friday thanks

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Fazal Rahman . 2024-09-28

MORE AT Google

Brilliant. I love it.all the food was delicious just need to make sure paneer rice is not dry.Thanks for the good food.

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Abdul . 2024-09-28

MORE AT Just Eat

The worst service ever!! They don't know if they are coming or going. Food still hasn't turned up and it's been 2.5 hours since ordering. I'm trying to get my money back but that is proving to be difficult too.

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Shirin Jacobs . 2024-09-28

MORE AT Google

The food is good at Pepes, but honestly - £5 for 3 tiny wings is a joke and quite frankly disgusting.

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jamie . 2024-09-27

MORE AT Just Eat

delivery has to wait 30 minutes to collect an order many disregard with drivers.

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Gabriela Pereira . 2024-09-27

MORE AT Google

food took awhile but was worth the wait. 4 happy tummies 😁

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ashleigh . 2024-09-27

MORE AT Just Eat

delicious food highly recommend 👌🏽

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H . 2024-09-27

MORE AT Just Eat

It takes 30 to 40 minutes to collect, whether it is a drive or a customer, the employees do not talk about the delay, lack of employees, they are not prepared to serve

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Renan Molina . 2024-09-27

MORE AT Google

Staff were very rude with the delivery drivers and creating a chaotic atmosphere for the customers and the drivers as well. There was no positive and prompt response to the driver as it was a drivers fault that pepe’s accepted an order for delivery. The delivery driver is just doing his job.

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Hardik Lathiya . 2024-09-26

MORE AT Google

The staff is so good and kind they're serve very nicely and specially mehga, divya and himanshu. I would prefer to get BBQ flavor forever.

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Dheelan PATEL . 2024-09-26

MORE AT Google

At the service vice diya and megha they both are presenting there part playing main roles, and himanshu is managing very well this place as like own home, when I enter Pepe specialy welling, I feel like a I am home, truly I am so pleasend to have a pleasend meal anytime.

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ank patel . 2024-09-26

MORE AT Google

Chicken did not taste nice so binned it, hopefully just a one off as very good normally

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Roy . 2024-09-26

MORE AT Just Eat

The food was cold , soggy and not good

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Juned . 2024-09-25

MORE AT Just Eat

The staff are so rude and they don't care about the customers at all. Would not recommend the restaurant

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MIB . 2024-09-25

MORE AT Google

Not good service for food preparation Please don't order online 🙏

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Hasnain Ahmad . 2024-09-25

MORE AT Google

Delivery time kept getting pushed back so it was late. Don’t know what happened to my food today but it was awful, chicken and rice was inedible, rice tasted burnt and had black bits in it because of the burnt overcooked chicken, also the chicken was in long lumps, it tasted of raw spices and charcoal. Chips were cold so I’m really not happy as I couldn’t eat any of my meal and I fought just eat will refund as they always refuse refunds so I’m fuming because I’ve had nothing to eat

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Marina . 2024-09-25

MORE AT Just Eat

food way lovely. flavours were nice and rice was still moist... Will use again thanks

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David . 2024-09-25

MORE AT Just Eat

amazing amazing amazing!! im so glad this place opened around here i had never heard of it before so glad i found out about it the food is just amazing 🤩

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kristal . 2024-09-24

MORE AT Just Eat

So juicy & yummy spicy too, what more can you ask for 100% perfection

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Louie . 2024-09-24

MORE AT Just Eat

Gave me the wrong order, very disappointed!

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nelly . 2024-09-23

MORE AT Just Eat

the food wasnt so appealing i ordered an hot expecting a fresh hot meal the meal was cold not an of heat in then meal .poor meal

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shakylah . 2024-09-22

MORE AT Just Eat

Nice food made to order. Nice staff

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Kevin “Haroldnomates” Harris . 2024-09-22

MORE AT Google

I crave Pepe’s all the time, seriously it’s becoming a problem, the food is so good. The peri chips were 10/10 so crispy and moorish, chicken is delicious

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Marina . 2024-09-22

MORE AT Just Eat

Food was superb really impressed with the serviced with divya I'd wonderful with her customer service

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Adeel Qureshi . 2024-09-21

MORE AT Google

loved the paneer garlic and chips

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Claudia . 2024-09-20

MORE AT Just Eat

10/10 flavour, delicious food! Chips were hot and crispy, Perfect 👌🏽

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Marina . 2024-09-19

MORE AT Just Eat

My food arrived super quick today but the chips were cold and not very nice so I was a bit disappointed but the chicken and the wings were lovely

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Marina . 2024-09-18

MORE AT Just Eat

I have been visiting this Pepe's branch since it first opened, and I have never once been dissatisfied with anything. Every visit has been a delight, thanks to the consistently high-quality food and service. However, my recent experience truly stood out because of Divya's exceptional customer service. From the moment I walked in, Divya greeted me with a warm smile and a friendly attitude, making me feel instantly welcome. She went above and beyond to ensure that my dining experience was perfect. Her attention to detail and willingness to accommodate my preferences were impressive. Divya took the time to explain the menu and offered fantastic recommendations that suited my taste perfectly. Throughout the meal, she was attentive without being intrusive, ensuring that everything was to my satisfaction. It's rare to encounter such a high level of customer service these days. Divya's professionalism, kindness, and dedication are what set this Pepe's branch apart. Thanks to the wonderful experiences I've had, especially with Divya's outstanding service, I will definitely continue to be a loyal customer. If you're looking for a place with not just great food but also exceptional service, this Pepe's branch is the place to go—and make sure to ask for Divya!

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Samraj Saar . 2024-09-18

MORE AT Google

Pepe's is so yummy for Your Tummy Excellent tender juicy chicken with just the right spice

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Louie . 2024-09-18

MORE AT Just Eat

Foods absolutely unreal tasty dreamy the lot! I love love flavour and spice and cook at home all the time as a takeaway this is the next best thing amazing service and the food is out of this world! X

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Donna . 2024-09-14

MORE AT Just Eat

Delicious food, chicken is amazing and tender and the chips are really nice too. I’m a bit addicted to Pepe’s so defo a regular customer and will be ordering again.

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Marina . 2024-09-14

MORE AT Just Eat

Love the fact the bag is now thicker. It keeps the food warmer. Great as always.

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keith . 2024-09-12

MORE AT Just Eat

Freezing cold had to go in the bin!

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Julie . 2024-09-12

MORE AT Just Eat

Amazing food. Excellent customer service. Especially divya who was very polite. Explains the options well . Knowledgeable staff and very helpfull .

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?*** . 2024-09-12

MORE AT Google

Div was an amazing worker who assured my food was great! really amazing food

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vivi ! . 2024-09-12

MORE AT Google

10/10 everything was perfect tonight. Fresh and tasty. I could eat this food every day. My favourite takeaway. Chicken is sooo good

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Marina . 2024-09-11

MORE AT Just Eat

Divya was very nice and helpful would definitely come back

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Charlene Hanson . 2024-09-10

MORE AT Google

Megha at welling was excellent in her service. I will definitely come back. Chicken was very sweet too

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Victor Daudu . 2024-09-08

MORE AT Google

Chicken quarters was amazing also fries and souses, highly recommended

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Mindaugas . 2024-09-07

MORE AT Just Eat

Divya is an elite employee ! thanks girl

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planet girl . 2024-09-06

MORE AT Google

The food was really delicious ! Shoutout to Divya . Her customer service was great . Would always come back !

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Temi Loluwa . 2024-09-06

MORE AT Google

My food was 10/10 chicken is so delicious and everything In my meal was perfect! I prefer Pepes over Nandos now defo!!

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Marina . 2024-09-06

MORE AT Just Eat

Great food, fast delivery and always have what we want available.

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Joanna . 2024-09-03

MORE AT Just Eat

Waited 90 mins called up for an update. 1st person stated she would call back and hanged up. Called up again and a different person said that it was collected. Food never arrived. Awful service. Dont order here

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Duncan Jamieson . 2024-08-30

MORE AT Google

Divya is very good in customer service ahe is always smikey and bubbley best food in town highly recommended to everyone

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ali raza . 2024-08-29

MORE AT Google

Very good food and very quick delivery too all the time. Thanks

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Mohammed . 2024-08-29

MORE AT Just Eat

My chicken and rice was perfect today! So fresh and moist. Chips are the best I’ve had from any takeaway. Perfect 👌🏽

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Marina . 2024-08-27

MORE AT Just Eat

This restaurant is one my go to places to eat with my friends and family.The food is absolutely amazing.Megha the cashier is also very polite and nice.The only thing I’m not happy about is that they have increased the price.

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Rojin Kasso . 2024-08-27

MORE AT Google

I always order from this place as it’s one of my favourite takeaways. Everything arrived hot and fresh but the chicken today tasted a bit different much more peppery and had some hard grizzle bits so not as good as it normally is but still the chicken was tender and soft and the chips are lovely

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Marina . 2024-08-27

MORE AT Just Eat

Megha. The beast food piri piri Pepes

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Saria Lacusta . 2024-08-24

MORE AT Google

Always amazing love this place. Even though I've just ate it I want more right now so moreish.

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kristal . 2024-08-23

MORE AT Just Eat

Divya is the best ever very polite and kind

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Kaycee Mcclymont . 2024-08-21

MORE AT Google

It was finger licking deliciousness 😋 😋

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Ketiwe . 2024-08-21

MORE AT Just Eat

Food was amazing and the service from Tiva was also top notch 👏👏👏

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Alan Williams . 2024-08-21

MORE AT Google

Very lovely staff, wondeful worker called Mejha made sure my food and everything was good. Clean restaurant, will come again

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stella . 2024-08-20

MORE AT Google

I love love love the food from this place. The peri peri chicken is so tender and the rice is lovely! Perfect spice level for me. Chips are really nice too. My fave takeaway!

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Marina . 2024-08-20

MORE AT Just Eat

always so good, cannot fault this place

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Zoe . 2024-08-19

MORE AT Just Eat

Fantastic service by Divya! Food is out of this world👌🏽

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jai . 2024-08-19

MORE AT Google

I recieved a bag with only sauce inside

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Seed . 2024-08-19

MORE AT Just Eat

Good reception by Meghan 5 stars for you

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Ola Jumoke . 2024-08-19

MORE AT Google

Really good food and amazing service by Divya.

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Zainab Saddiq . 2024-08-19

MORE AT Google

Great food! quality and friendly service from megha

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Amir khajedehi . 2024-08-18

MORE AT Google

The food was really good and Megha provided really good service

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Bunkunmi Soaga . 2024-08-18

MORE AT Google

I was served by megha,she was very lovely and made sure my order was correct.food was served hot and had no issues.overall the service I received was amazing and I will definitely be coming back

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Umaymah Waraich . 2024-08-18

MORE AT Google

Megha was really kind, great food and quality service

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Robin Khajedehi . 2024-08-18

MORE AT Google

I called up as it is my birthday and I am planning on ordering a lot of food for my party. I spoke to the lovely Divya who assisted me and helped me order. Thank you team welling

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NessaThirsttyy . 2024-08-17

MORE AT Google

This is my new favourite takeaway! The chicken is so tender and well flavoured and the rice is tasty too. Chips are lovely with the peri mayo

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Marina . 2024-08-17

MORE AT Just Eat

Good food with peaceful atmosphere .customer assistance Megha was good.price seems bit overpriced.

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Rajanish Hyoju . 2024-08-16

MORE AT Google

The food from this place is always fresh and tasty, everything is still warm when it arrives. I had the fajita wrap meal with Peri chips and it was so nice. Defo recommend

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Marina . 2024-08-15

MORE AT Just Eat

Came to Pepe’s on the off chance as I got off the train at Welling. I was shocked at the quality you get for the price. Freshly cooked to order as well. I went for the Burrito meal extra hot with peri peri fries and a garlic mayo dip. The fries and the rice are easily better than the most famous peri peri chain in the country. The burrito was really filling, plenty of flavour and a nice kick from the extra hot spice. The garlic mayo with the peri peri fries though…elite level food for just over £10. Compare that to other chains on the high street and it’s evident that Pepe’s do actually care about the quality of food they give to their customers. It was my first time but won’t be my last.

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Michael . 2024-08-15

MORE AT Google

Divya is a fantastic face for your business. She is always smiling and very friendly. Her continuous hard work for you is an asset to your business. Her customer service is excellent. I am a regular customer at your welling restaurant. Food is 100% All the best Jack

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Jack Harvey . 2024-08-14

MORE AT Google

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