Pepe's in Three Rivers

Service is not satisfied, some of your crew from back of house with blue apron came to serve the food front till..the way his dress is very ugly and mess.. totally am not satisfied with service Post

Hi just to mention that i do not expect this from pepes burn charcoal in the food . Thank you .

Amazing service and great tasting food from. We had for Diwali lunch and was delicious. Could not fault it

Went to pepes for the 1st time this week as never tried it before it was really good food and really enjoyed it would definitely go there again top marks

During my visit to Pepe’s in Rickmansworth, I was impressed by the quick service and the quality of the food. The restaurant had a clean and welcoming atmosphere, with a wide range of grilled and peri-peri dishes on the menu. I opted for the grilled chicken, which was perfectly cooked, juicy, and flavorful, with a nice balance of spices. The sides were also satisfying, especially the fries and coleslaw. Overall, Pepe’s offers a great spot for casual dining with delicious food and friendly staff. I’d definitely recommend it for anyone craving a tasty, quick meal.

Always welcoming to me and go above and beyond each time. Special shout out to ‘mama’ always cooks it exactly how I like it and is very friendly.

My order was three hours late and the food was cold when it finally arrived

One of the worst chicken wings I've ever received and eaten. They fried chicken skin in batter and put it in the box. Absolutely disgusting

Great gourmet cheeseburger. Be nice to have option to add gherkins!

Chicken was soggy and the chip had a dead fly in them 🤮🤮🤮 I will be back to get my money back

It took chicken wrap meal 25 minutes waiting plus guys scratching balls armpits and carrying on cooking like no one is watching appalling it use to be good place

We have ordered from Pepe several times in the past but today the quality and the taste of food was disappointing. Fried chicken had a weird taste and smell. Even the rice were not well cooked.

Ordered as usual but this is the second time they have forgotten and item and then had to wait an additional time for the remainder of the meals we had purchased.

A lovely Gourmet Lamb Burger plus Chocolate Fudge Cake delivered hot and on time

Pasta La Vista Chicken with Steamed Mixed Veg plus Carrot Cake delivered hot and a little late

missing items, food stone cold and poorly prepared, Wraps falling apart

I used to be a regular customer at this branch. Ordered wings platter and asked it to be saucy .unfortunately it wss dry and we couldn't consume . The very next day ordered a family platter and complained about the previous day order but the staffs were really rude and didn't even apologise. Every time I order for more than 40 pounds and they knew it still there wasn't a courtesy and they charged me 70p for more sauce with complete rudeness on their face. I don't mind paying 70p but I expected that 70p to be waived off for a mistake they did previous night order or atleast an apology but the staffs didn't do both. I am really sorry for the owner as he is running a big franchise with staffs who doesn't understand customer service. Now they lost a regular customer like me and a bunch of friends of mine

Food was cold on arrival again

delivery driver gave us wrong order, then correct order arrived but missing some items, called resturant and they were incredible sent out what was missing within 20mins. only thing I'd say is all the food was missing the salad bits even the resent missing item. quesidella was literally just the chicken and half a plain dry wrap no salad and same with pitta..consistently never comes with salad from this particular store. I'd use Northwood branch in future as again good CS but comes as described

Great service clean and tasty food

they sent me the wrong order and not giving me my money back

30 mins late, cold and items missing from my order

chicken was very overcooked. chewy and had to throw most of it away

Really disgusting food I have ever had in my life ton of oil and chicken smells like fish on my god I would never recommend to anyone else it’s too dangerous for your health, need lots of of improvement

Someone needs to a hygiene check, this is the only place that’s ever given me an upset stomach so severely

A lovely Gourmet Lamb Burger with Steamed Vegetables and Carrot Cake delivered hot and on time

Marvellous Food and Service, as ALWAYS

A tasty Chicken XL with Crispy Onion Rings and Carrot Cake delivered hot and on time

Food cold and items not sent out. Phoned up and was told to go collect missing item. They delivered it 40 minutes later. We had finished our meal by then. Driver was lovely though. After £50 and cold food I won't be in a hurry to buy from there again. Usually really good. But I didn't pay for cold food. And an apology would have been nice.

The food arrived 10 minutes after the order window

Fantastic food - arrived hot good quality chicken and was very much enjoyed for dinner!

Couldn't review as food arrived at 8.10 when it should have been 7.30... I tried to call to cancel 3 times to cancel as I was going out but they didn't answer. The restaurant is 1 mile away from me too so don't even know what the food is like as I refused to accept it with such poor service for chicken and chips as nearly 2 hour wait is just too long. Don't accept the order if you can't deliver it in time

Don't eat here! adv warning.. chips tasted revolting burnt oil, burger had a spoon size amount of mayo, bread of the bun was of cheapest quality... The mayo tastes like paint remover! feel sick

Couldn't review as I waited for over an hour and a half for delivery that never came!! They don't answer the phone either.

The food was not nice at all and cold

I just brought items for 37£ and ask for 5 chilli source and they give me one sweet chilli free and charged for 2.00£ for another 4 chilli sauce. This is completely rip off people. Food so expensive and top of that pay 50 p each souce really unbelievable.

The food was very greasy. Cheese bites were cold. Peri peri mayo was water. The restaurant is 10 minutes from me and they take an hour to deliver it. So I can only assume the food was cooked at 11.30 and left in the heat bed for an hour before being delivered.

Delivery took ages and was cold

Paneer rice excellent last time ordered paneer wrap was so disappointed

Great service Great Food! THANK YOU

Food was cold, horrible and late

The restaurant's driver is most excellent. And even though I had no mobile reception today, they asked a colleague (outside) for me by name and lo! My food arrived at my desk. As always, tasty. Thumbs up from me and my colleagues.

Food was cold, unsalted and dry. Terrible food. Worst I’ve had in my life. And believe me I’ve had great food. Shouldn’t even deserve a star

Terrible food, disgrace to use Pepes name. Wouldn’t come back at all.

This is the worst Pepe I have ever been too in my life. I am never come back here again. The vegetable was absolutely disgusting.

2 out of the 3 meals was really disappointing. We got fish burger and it was fairly burnt. And the other meal was 5 wings meal. But instead of 5 wings we received 1 chicken piece with 4 wings? The chicken piece was good. But the wings were an absolute disaster we couldn't even bite into them to the point are teeth actually hurt to chew. They tasted like the were old and fried twice over. Was very inedible. And what's more disappointing is that we often order from them and its this quality.

A lovely meal delivered hot and on time

Food was good. Hot when it arrived and very tasty.

Can't even give a small tub of Mayo. Want to charge 50p unlike all the other pepes

Other than one Pepsi arriving as Max, not Original, no complaints at all. And thank you for the Extra Hot Dip I telephoned through after!

I love millend pepes but disappointed I had pink chicken

There was barely any salad in the pitta, no tomato, just a few bits of lettuce. Friend wings were fry and tasted old

Other than the wrap, coming across as more HOT than MILD, no complaints, thank you very much all hot and delicious

Delivered in good time as was staying at a hotel in the middle of nowhere and was happy to hear they where here 30mins before delivery time. Only thing I would say is the cost of meals was extremely high which was a surprise

A lovely chicken meal with some tasty sauce delivered hot and a little late

Chicken is always lovely. Recently chips are rubbish. Ordered XL meal, did not get any extra chips hardly any peri salt on chips and they were cold and soggy.

Food consistently good. Added an extra chicken for free excellent service.

There is an issue with today's order but the Manager is at the end of the 'phone to advise on how to use Just Eat to get a refund

When app stated driver was on way it was still a long time before he arrived, though it was within the specified time app stated. Means we must have been last on the drop off route. Food was warm but chips were definitely not the usual standard. They had turned rubbery. Shame that the pepes rice box has been reduced in size but not price.

We waited an over an hour for the food and when we received it it was burnt and rock hard. They had refried the chicken! It was dry and inedible, so disappointed as other Pepes Piri piri restaurants are always good

A lovely fish burger meal delivered hot and on time

Good burger but can we have more than just a few strands of lettuce next time please??!! :(

Undercooked chicken and rice. Rude and arrogant workers. I complained to the manager who told me if you dont like the food go somewhere else I visited two times, the first time i gave them the benefit of the doubt. Shame for pepes as their other stores have been spot on.

A lovely fish burger delivered late due to the restaurant being busy it was hot

I order from here a fair bit I have had such bad service for so long but have never left a bad review till now. I’m sick of ordering and getting my order when they want to deliver it not the actual time it’s meant to be there. When I call asking where it is they either don’t answer the phone or lie about where it is. My order is currently 40 mins late it’s a joke !! I always order extra sauce which I pay for and usually don’t get it. Food quality varies. Why don’t head office do something about this other reviews say the same!! This really is now my last order with them.

I ordered at 5:30. It’s currently 7:16 and still do not have my food. We have called twice to be told it’s on the way! I can’t comment on the quality as I do not have the food

Very late delivery.. chips were cold.. normally its really good

Ordered an hour and 10 minutes ago for delivery. Driver didn’t pick up my order on his first round, they had to recook it apparently. When i called 30 minutes ago the guy said the driver had ‘just left’. Call back 30 minutes later and the guy on the phone said ‘he’s just left’ again - When confronted about the fact he’d lied about the delivery driver leaving he come up with even more excuses and didn’t even deny lying. Blatantly lying to your customers is how you lose business. Luckily I ordered through ubereats so i’ll get a refund. *^%# you

Food was tasty and arrived early and hot. 1 star docked for the chicken and rice meal as the spice level selected was mild… it was volcanic and hard to eat (but to be fair was still tasty)…

Awful awful awful. Waited ages, had to phone them, they sent their own driver out in the end! When received, cold and missing 2 items from both meals! Awful experience. Phoned them, they said they can’t do anything about it as too busy. Complete joke!!

A lovely chicken meal when it arrived as wrong order delivered which was sorted quickly by a phone call

Pepe's Rickmansworth are a lovely, great team Friendly and good People

The food was okay but there were some missing items.

Cold greasy chips n chicken . Wasn't nice wont return

Lovely food but please can it arrive hot! Always lukewarm

A lovely chicken burger meal delivered hot and on time

no forks and spoon was given. the food took long.

A lovely lamb burger delivered hot

A lovely pitta chicken meal delivered hot

It would be nice if they listened and added more sauce onto my food as requested.

We order from here quite frequently and have only ever had a few issues. Tonight our order took ages to come, was late and then when it arrived it was stone cold and items missing!

Really nice peri peri chicken. Delivered quickly and tasted great.

The chicken was hard like it was left out for long and distasteful had a awful smell, then the delivery driver tried to open the door with the handle

As usual good food and excellent service definitely recommend the mango and lime chick wraps.

A lovely Chicken Box delivered hot and on time

Would give zero if I could, I was really hungry and thought I’d get a quick breast burger when I parked up to eat it I realized from the first bite it was hard but carried on eating as I was literally short of time and really hungry. Later on I got really ill with a temperature, vomiting and diarrhea. Pepes standards have really gone down. Never again

Rude staff shouting in children's faces after forcing his way into the family car

A lovely burger meal delivered hot and on time

Took nearly 2 hours to arrive. Quality was not great and was cold

Rice box was dry, normally it is very saucy. Paid for extra dip but didn't deliver. Called the restaurant and they said they will send me the dip asap and nothing. Very disappointed on this occasion. Usually they are very good but not anymore

Really fresh and tasty. Thankyou!

Food missing and just eat hasn’t resolved the issue until now. Tried calling the restaurant several times but no response.

Chips and wings were cold. Took far too long to be delivered as well

My food says it has arrived but it hasnt

A lovely chicken burger meal delivered hot and early

Chips undercooked, Tiny chicken strips flavour and very small portions and feel it wasn't worth the money paid - disappointing.

Anther burger meal delivered hot and early

A lovely burger delivered hot and a little late

It's a mini Nandos kinda place. Decent enough

Ended up eating cold food cause it was delivered so early, nowhere near the send time when ordering