Pepe's in Three Rivers

Food delicious! Ordered for collection at 6pm as delivery takes longer, eta for collection 6:30pm but took 1hr from order time, store ran out of prepped chicken, smaller orders were prioritised, 2nd time I’ve done a large order and waited 1hr.

Driver arrived 30 minutes late. Food was cold! Delivery was rejected. We've been regular customers. Won't order from this branch again. I expect a full refund.

30 minutes late (took over 90 minutes to arrive) and both meals were stone cold!

A lovely Chicken Box with Lemon & Herb, with for dessert Chocolate Fudge Cake plus en & Jerrys Chocolate Fudge Brownie Ice - Cream 100ml delivered hot and on time

Delivered the food about 40 mins after app said out for delivery, then when got the order part was missing and we got told we will get the missing part to you in 10 and 40 minutes later we still have not received our food! The delivery driver associated with the restaurant is not picking up calls either

Food was not the same as it was about 7 years ago. Spent just under £40 for very dry, tasteless food. Extremely dissapointed. This is not your usual pepes and unfortunately I won't be coming back.

My go-to for the best-flavoured chicken 🍗. I always over-order it’s truly tasty. 😋

A tasty Gourmet Lamb Burger with Mango & Lime,Steamed Mixed Veg,plus Carrot Cake for dessert delivered hot and on time

Food, service and cleanliness at a very high level. Highly recommended.

Delicious chicken, crispy fries. Oustanding place.

I coming this store not only a driver but i like eat from them because they have big choices of veggies option. Great service and the lady manager is always polite with everyone and helpful. I recommend this place

Very tasty food, quick service. Will back again soon

Food arrived late. We ordered a family platter and although the chicken was hot the rice was lukewarm and the chips cold and soggy. Disappointing.

Every bite was bursting with flavor, especially the chicken n' Rice mega platter and chicken loaded fries. The dishes were beautifully presented and cooked to perfection.The service was prompt and efficient.The overall experience was fantastic 😍

Perfect speed of services, nice atmosphere . Amazing chicken tasca and chicken rice. I Recommend this place

i buy wings today and i need to say this. GUYS you are making fantastic job!!! this wings are better then NANDOS! juicy, fresh taste! the lady at the till her name is Gosia provide perfect customer service i was feeling very welcomed. definitely i come back for more…

My son orders from Pepe’s often. First time I’ve tried it and was excellent, better than a certain major brand. Beware of the extra hot sauce, it is exactly what it says on the pot.

Me and my other half love pepes , but especially from the Rickmansworth branch, the guys in there give the best service and it’s always the juiciest meal , shout out to Badal , mama the chef, he’s top man!

A lovely meal Sweet & SourLemon & Herb, Chicken Rice Box plus for dessertSticky Toffee Pudding‏‏‎ ‎‏‏‎ ‎, Ben & Jerrys Chocolate Fudge Brownie Ice - Cream delivered hot amd on time

Highly recommend! Great food, great service, never disappoints! My first go-to when I'm hungry

Amazing. I noted that it was my birthday and they kindly added 2 cakes and 2 sides for free . Lovely people I really appreciate it. Made my birthday:)

Terrible customer service, three employees in the shop and none of them want to take the order. also the man at the grill coughs right on the fried chicken without covering his mouth the same with other employees. I do not recommend!!!

I've been ordering from Pepe's for a while now, and they never disappoint. The chicken is always perfectly cooked, juicy, and packed with flavour. Their online ordering system is seamless and user-friendly, making the whole process smooth and hassle-free. Delivery is prompt, and the food always arrives hot and fresh. Whether it's their crispy fried chicken or their flavourful grilled options, every bite is a treat. Highly recommend Pepe's Chicken for a satisfying meal that hits the spot every time!

Perfect food. Perfect delivery time. Thank you.

I had to wait 15/20 minutes past my collection time

A lovely tasty Chicken Pasta La Vista plus Lemon & H erb with Garlic Mayo Dip and Feta Salad and for desssert Sticky Toffee Pudding‏‏‎ ‎‏‏‎ ‎and Ben & Jerrys Chocolate Fuge Brownie Ice - Cream delivered hot and on time

Reliably good and always delivered hot and fresh

Food is good service is alright however the treatment to delivery drivers for deliveroo and uber is not good, they don’t let them use the toilet as they claim it’s staff only which is disgusting because all the other takeaways in the area are ok with it and drivers are keeping the business running by delivering orders for them they should at least be allowed to use the toilet

Very nice, friendly service always goes a long way.

Wrong order was delivered. Whoever the order was for would have received cold food.

Extremely poor loaded fries soggy with microwaved cheese not worth the extra money.

The food wasn’t cooked properly

Service is not satisfied, some of your crew from back of house with blue apron came to serve the food front till..the way his dress is very ugly and mess.. totally am not satisfied with service Post

A lovely tasty Chicken Pasta La Vista with Steamed Mixed Veg plus for dessert Sticky Toffee Pudding‏‏‎ ‎‏‏‎ ‎and Ben & Jerrys Chocolate Fudge Brownie Ice -Cream 100ml delivered hot and on time

Hi just to mention that i do not expect this from pepes burn charcoal in the food . Thank you .

Went to pepes for the 1st time this week as never tried it before it was really good food and really enjoyed it would definitely go there again top marks

Ordered at 6.50pm and by 8.20pm we still had not received the food. Wasn’t a massive order two burgers and 5 wings. Should take this long.

Amazing service and great tasting food from. We had for Diwali lunch and was delicious. Could not fault it

During my visit to Pepe’s in Rickmansworth, I was impressed by the quick service and the quality of the food. The restaurant had a clean and welcoming atmosphere, with a wide range of grilled and peri-peri dishes on the menu. I opted for the grilled chicken, which was perfectly cooked, juicy, and flavorful, with a nice balance of spices. The sides were also satisfying, especially the fries and coleslaw. Overall, Pepe’s offers a great spot for casual dining with delicious food and friendly staff. I’d definitely recommend it for anyone craving a tasty, quick meal.

A lovely tasty Chicken Box with Lemon & Herb and Garlic Mayo Dip., plus for desssert Carrot Cake, with Ben & Jerrys Chocolate Fudge Brownie Ice - Cream delivered a little late but hot

Always welcoming to me and go above and beyond each time. Special shout out to ‘mama’ always cooks it exactly how I like it and is very friendly.

Chicken was dry - Overcooked. Paneer was burnt and not very tasty. Made my GF very sad. Won't order from this location again for awhile.

My order was three hours late and the food was cold when it finally arrived

One of the worst chicken wings I've ever received and eaten. They fried chicken skin in batter and put it in the box. Absolutely disgusting

Great gourmet cheeseburger. Be nice to have option to add gherkins!

Chicken was soggy and the chip had a dead fly in them 🤮🤮🤮 I will be back to get my money back

It took chicken wrap meal 25 minutes waiting plus guys scratching balls armpits and carrying on cooking like no one is watching appalling it use to be good place

We have ordered from Pepe several times in the past but today the quality and the taste of food was disappointing. Fried chicken had a weird taste and smell. Even the rice were not well cooked.

Ordered as usual but this is the second time they have forgotten and item and then had to wait an additional time for the remainder of the meals we had purchased.

A lovely Gourmet Lamb Burger plus Chocolate Fudge Cake delivered hot and on time

Pasta La Vista Chicken with Steamed Mixed Veg plus Carrot Cake delivered hot and a little late

missing items, food stone cold and poorly prepared, Wraps falling apart

I used to be a regular customer at this branch. Ordered wings platter and asked it to be saucy .unfortunately it wss dry and we couldn't consume . The very next day ordered a family platter and complained about the previous day order but the staffs were really rude and didn't even apologise. Every time I order for more than 40 pounds and they knew it still there wasn't a courtesy and they charged me 70p for more sauce with complete rudeness on their face. I don't mind paying 70p but I expected that 70p to be waived off for a mistake they did previous night order or atleast an apology but the staffs didn't do both. I am really sorry for the owner as he is running a big franchise with staffs who doesn't understand customer service. Now they lost a regular customer like me and a bunch of friends of mine

Food was cold on arrival again

delivery driver gave us wrong order, then correct order arrived but missing some items, called resturant and they were incredible sent out what was missing within 20mins. only thing I'd say is all the food was missing the salad bits even the resent missing item. quesidella was literally just the chicken and half a plain dry wrap no salad and same with pitta..consistently never comes with salad from this particular store. I'd use Northwood branch in future as again good CS but comes as described

Great service clean and tasty food

they sent me the wrong order and not giving me my money back

30 mins late, cold and items missing from my order

chicken was very overcooked. chewy and had to throw most of it away

Really disgusting food I have ever had in my life ton of oil and chicken smells like fish on my god I would never recommend to anyone else it’s too dangerous for your health, need lots of of improvement

A lovely Gourmet Lamb Burger with Steamed Vegetables and Carrot Cake delivered hot and on time

Someone needs to a hygiene check, this is the only place that’s ever given me an upset stomach so severely

Marvellous Food and Service, as ALWAYS

Food cold and items not sent out. Phoned up and was told to go collect missing item. They delivered it 40 minutes later. We had finished our meal by then. Driver was lovely though. After £50 and cold food I won't be in a hurry to buy from there again. Usually really good. But I didn't pay for cold food. And an apology would have been nice.

A tasty Chicken XL with Crispy Onion Rings and Carrot Cake delivered hot and on time

The food arrived 10 minutes after the order window

Couldn't review as food arrived at 8.10 when it should have been 7.30... I tried to call to cancel 3 times to cancel as I was going out but they didn't answer. The restaurant is 1 mile away from me too so don't even know what the food is like as I refused to accept it with such poor service for chicken and chips as nearly 2 hour wait is just too long. Don't accept the order if you can't deliver it in time

Don't eat here! adv warning.. chips tasted revolting burnt oil, burger had a spoon size amount of mayo, bread of the bun was of cheapest quality... The mayo tastes like paint remover! feel sick

Fantastic food - arrived hot good quality chicken and was very much enjoyed for dinner!

Couldn't review as I waited for over an hour and a half for delivery that never came!! They don't answer the phone either.

The food was not nice at all and cold

I just brought items for 37£ and ask for 5 chilli source and they give me one sweet chilli free and charged for 2.00£ for another 4 chilli sauce. This is completely rip off people. Food so expensive and top of that pay 50 p each souce really unbelievable.

The food was very greasy. Cheese bites were cold. Peri peri mayo was water. The restaurant is 10 minutes from me and they take an hour to deliver it. So I can only assume the food was cooked at 11.30 and left in the heat bed for an hour before being delivered.

Delivery took ages and was cold

Paneer rice excellent last time ordered paneer wrap was so disappointed

Great service Great Food! THANK YOU

Food was cold, horrible and late

The restaurant's driver is most excellent. And even though I had no mobile reception today, they asked a colleague (outside) for me by name and lo! My food arrived at my desk. As always, tasty. Thumbs up from me and my colleagues.

Terrible food, disgrace to use Pepes name. Wouldn’t come back at all.

Food was cold, unsalted and dry. Terrible food. Worst I’ve had in my life. And believe me I’ve had great food. Shouldn’t even deserve a star

This is the worst Pepe I have ever been too in my life. I am never come back here again. The vegetable was absolutely disgusting.

2 out of the 3 meals was really disappointing. We got fish burger and it was fairly burnt. And the other meal was 5 wings meal. But instead of 5 wings we received 1 chicken piece with 4 wings? The chicken piece was good. But the wings were an absolute disaster we couldn't even bite into them to the point are teeth actually hurt to chew. They tasted like the were old and fried twice over. Was very inedible. And what's more disappointing is that we often order from them and its this quality.

A lovely meal delivered hot and on time

Food was good. Hot when it arrived and very tasty.

Can't even give a small tub of Mayo. Want to charge 50p unlike all the other pepes

Other than one Pepsi arriving as Max, not Original, no complaints at all. And thank you for the Extra Hot Dip I telephoned through after!

I love millend pepes but disappointed I had pink chicken

There was barely any salad in the pitta, no tomato, just a few bits of lettuce. Friend wings were fry and tasted old

Other than the wrap, coming across as more HOT than MILD, no complaints, thank you very much all hot and delicious

Delivered in good time as was staying at a hotel in the middle of nowhere and was happy to hear they where here 30mins before delivery time. Only thing I would say is the cost of meals was extremely high which was a surprise

A lovely chicken meal with some tasty sauce delivered hot and a little late

Chicken is always lovely. Recently chips are rubbish. Ordered XL meal, did not get any extra chips hardly any peri salt on chips and they were cold and soggy.

Food consistently good. Added an extra chicken for free excellent service.

There is an issue with today's order but the Manager is at the end of the 'phone to advise on how to use Just Eat to get a refund

We waited an over an hour for the food and when we received it it was burnt and rock hard. They had refried the chicken! It was dry and inedible, so disappointed as other Pepes Piri piri restaurants are always good

When app stated driver was on way it was still a long time before he arrived, though it was within the specified time app stated. Means we must have been last on the drop off route. Food was warm but chips were definitely not the usual standard. They had turned rubbery. Shame that the pepes rice box has been reduced in size but not price.

A lovely fish burger meal delivered hot and on time

Good burger but can we have more than just a few strands of lettuce next time please??!! :(

Undercooked chicken and rice. Rude and arrogant workers. I complained to the manager who told me if you dont like the food go somewhere else I visited two times, the first time i gave them the benefit of the doubt. Shame for pepes as their other stores have been spot on.

A lovely fish burger delivered late due to the restaurant being busy it was hot