Pepe's in Walsall

Driver arrived at 20:30. Food is far too expensive for the quality and quantity.

Food not cooked properly It’s west of money

I never recieved my order again I will not be using just eat again

Food was cold and was handed without the hot bag

The delivery driver was extremely kind

Tried this rice box everyone raves about and it's honestly bang average can make better at home

Worst customer service experience ever. Ordered food for delivery and took them two hours to even have it delivered. Despite having rang multiple times for updates as the order was delivered well after the expected time frame, the server was extremely unhelpful and did nothing to compensate for poor service. When food finally arrived it wasn’t cooked through properly. Some of the chips were undercooked and some pieces of chicken were burnt and was hard to even eat. All food went in the bin as it was inedible. Waste of money and a huge waste of time. Extremely disappointed as this used to be a regular spot before the refurb.

Umar kakashi always makes me feel welcome and imo the best fast food place around. Thankyou!

Umar took my order food service he always look after me, good manager he trained staff well. Always looks after me. High recommend!

Once again no pop with order and where do you sorce your disability chicken because mine only had 1 wings!

hamid and staff very friendly excellent service

I enjoy my food I order regularly 2 3 times in week I always got fresh food...

Consistently decent and on time, no complaints apart from the pots of sauce sometimes leak in the secondary bag.

Best till service given by kakashi and best food.

Great delivery service and food! No complaints!

Honestly the food is always on time and so warm. The driver him self is so humble and respectful. 10/10 to this business honestly i could recommend this everyday no doubt. ❤️

When I was visit on that restaurant my experience was amazing as staff is too good specially prabjot kaur

Pepes walsal nice food nice service recment by Prabhjot Kaur

Very nice customer service and very good and delicious food all food items are very good taste and there are very nice people of pepe staff and specially nice staff PRABHJOT KAUR very nice and polite Girl

10/10 recommended Fantastic service by Damini It was very quick to select what I actually want Love it 😍 Tables Nd everything was very clean

I recently had been there for eat in Food nd staff was very nice There was a girl on till name damini she behave very nicely nd help me to find what i want actually Overall it was amazing

Best in the town 10/10 recommended Excellent service by Umar Nawaz & Damini

Brilliant food Pipping hot & fresh always Thanks all pepes Walsall team

Lovely food, Very friendly staff, quick with deliveries.

Food was delicious and appetizing. Recommended by Prabhjot kaur.

Last time i visit there nice food and service by staff specially prabjot kaur

First time i tried their chicken and rice it was amazing Their staff was very kind nd polite with their customers. Tables nd evrything was very clean they do care of cleaniness

staff are very pleasant, mini was helpful and the food was fast

I went there yesterday with my family and I never found this tasty food anywhere the quality and quantity both of the meal was satisfying definitely plan next dine in plan with my friends to this place. And specially staff was so polite and Umer Nawaz the manager served us with dignity and politeness for sure this place is totally recommended by me do visit once

Brilliant food , on point no mistake 100% recommend Brilliant service by Umar Nawaz

Pepe's food is always yummy and fresh but the main thing how to service , one girl who from India prabhjot who serve food with smile 😊😊

10/10, Umar nawaz brilliant customer service

Brilliant service and food definitely recommend for your next visit served by mini great service

Mini was very nice and very pleasant environment definitely recommended for your next visit

I have been to this branch & liked the place the minute i walked in & addition to this was the girl by the till Damini if i am not mistaken served with smile & very professionally went through my lunch order.

We went on recommendation and The chicken with rice n the sauce was to die for.. as a customer i was confuse what should i need to try then there was a girl on that till i think her name was Damini she suggest me the items to go for it and overall it was fantastic

My order didn’t turn up and I’ve had no refund

Great place for chicken takeout

Food choice is too vast. So takes a little time to decide and order. Food quality was average, chips get cold and Harden up quickly and the grilled chicken is rubbery. The kids meals are very small and not worth £5.79. For this amount I could get better quantity and quality from our local joints. The atmosphere is OK as clearly customers are coming in and ordering, but I feel they are being duped with false branding, eg the picture of food look nice on its screens and website notice boards, but totally a different ball came when going down to eat the product. No disrespect intended. Far too expensive for a very average resteurent hyped up and perceived to be the best. The quantity and quality of food and service was very average and not worth price tbh. Definately won't be coming down anytime soon.

Placed my order one hour and 10 minutes ago. Currently still waiting, have not received it. What a mistake it was choosing this restaurant from the 100’s that were available! Never again. One star is generous, it should be zero!

In future if the drivers are going to take pictures please make sure nobody is in them as his sent it to a group chat and you can see my son in there!!! Like who does that????

We saw our food you guys didn't mention what flavour was which and when did i open i was stone cold and very small portion and the fries was dry we ordered saucea as well but we didn't get never recommended £42 waste

absolutely lovely. delicious food and driver was so kind to bring to my room. excellent service. thank you !

Very delicious food.definitely ordering again

The delivery driver is very nice and was apologetic that it was late, food was hot, and of good quality

Good service,food was lovely,main guy was very sweet 😄said took my order

The chicken was burnt and not edible

The food was delicious as always and thanks for the extra garlic mayo dips

Gourmet burgers were over cooked, had to throw away as they were hard like rock

I went to pepes and the food is very bad and cold. The staff dont care.

The chips were hard and cold and paneer was burnt

beautiful food delivered hot really enjoyed it thank you for coming through 🙏

Flavour of food is nice but the chicken strips were dry and had a weird texture. Was my first time ordering so expected more from it but won’t be ordering again. Disappointed.

I recently dined at *Pepe's* and was thoroughly impressed with the food, though it comes at a premium price. The experience began with a warm and inviting atmosphere that set the tone for the meal. The standout feature of *Pepe's* is undeniably its food quality. I tried several dishes, and each one showcased a remarkable level of craftsmanship. The flavors were vibrant and well-balanced, with every ingredient seeming to be of the highest quality. The grilled chicken was particularly noteworthy, with a perfectly seared exterior and a tender, juicy interior that was cooked to perfection. The seasoning was spot-on, enhancing the natural flavors of the meat without overwhelming them. The wrap was equally impressive. The pasta was cooked al dente, and the sauce was rich and flavorful, with a silky texture that coated the pasta beautifully. The attention to detail in each dish was evident, from the fresh ingredients to the thoughtful presentation. However, it’s important to note that *Pepe's* is on the expensive side. While the quality of the food justifies the cost to some extent, it might not be the most budget-friendly option for regular dining. Nonetheless, for special occasions or when you’re in the mood to splurge, *Pepe's* offers a memorable dining experience with top-notch cuisine. Overall, if you’re willing to invest in a high-quality meal, *Pepe's* delivers an exceptional dining experience that is sure to satisfy. I look forward to returning and exploring more of their menu.

My food was crushed and spilled

Food was decent. The chicken strip tenders were hot and nice. The peri peri chips were good. Staff are generally nice. Food is kind of expensive..

Superb food, would love to order again.

Driver was very friendly and followed the directions of where you bring the food! The salad, wrap and chicken was delicious as always!

Best Pepe’s & customer service in UK,

Usually go for family platter, but have tried various dishes from here, Used to be a lot better, another one who has sadly not maintained their original high standard, food here is still average its just not as tasty as it used to be considering the high prices they charge. Not as much marinade on the chicken, fries average, give less sauces, rice not as flavourful as used to be. Also in general their portion sizes are quite small burgers, prime pitta, wraps etc. A bit hit and miss but sometimes still order again here and there as hoping high standard will return.

Geeth was great and offered great customer service.

The food was delicious and chicken was cooked well. And thanks for the extra garlic mayo dips

Had a quesadilla and nachos and the food didn’t have any sauce in there. Did specify on notes to add some more but was just ignored so the chicken tasted bland.

Driver was really friendly, well mannered:)

perfect.. food was absolutely delicious 10 out of 10

Great service, great food, best 🐔 in town!

Nuggets to break your teeth, mozzarella sticks more cremated than my nan and mushy chicken. Thanks

Food is great delivery super fast! Shame about the drink choices as I am boycotting. But overall rating good thank you

Great food, as always. Delivery was on time. 10/10. Can’t fault.

Ordered from here many a time, always great food and always delivered with a smile 😀

Ordered yesterday off delivery. Before they used to miss out in the order but yesterday everything was on time and the food was warm as well. Also thanks to the young lad on the phone best customer service. 🥰

It was just a little late 3-4 minutes but food was nice as usual

Good food but 11.60£ for this is a joke

Missed out part of my order when I told them they said they don't know if I am lying....

Bad service really bad management.

Staff is too rude and not at all cooperative as they are offering everything for free

Food is always very good, but why did you change the sweet chilli sauce???? The old one was far superior :-( :-( :-(

Really nice food staff are friendly best food in Walsall10/10 would 100% go there

Good food, the big fat guy with the beard is good at cooking food. Good service aswell!! :)

Really bad service here!!! Long wait for expensive cardboard fries.

Delivery man was nice and respectful, handed me the food gently.

If you are into spicy and hot food, Pepe can help you. The quality is acceptable.

Food was amazing, service as well staff was really nice and friendly with assisting and talking to people. Front of staff amazing!!

Superb place my no1 spot recommended it to everywhere..

Kakashi is the best. Best Pepe in the area

Delivered my order to wrong house and then brought another one and only gave chips when promised rice box

Great food and service from Ash!

Very badly cooked chicken n rice too much sauce on rice like water couldn't tast the rice it was all sauce everywhere...couldn't go there again..

Staff girl is so rude cut me of and didn't pick up

Excellent customer service Delicious food

Ordered food on 1st June 2024. The food was mediocre..chips were hard and not fresh. The chicken tasca was ok not great..whoever packed the food was either not looking or needs training. They had put the sauces in a very flimsy bag with two 500ml bottles of water. When it arrived the garlic sauce had leaked all over the water bottles making them sticky and impossible to drink from and the sauce had leaked onto my clothes and hands. Very disappointed as this is just poor service. Pepes has changed alot and its not the same as it used to be.

Ash always giving the sauces 😎 customer service from him is always excellent 💕

Had a big family lunch there the food was delicious. Served my the young gentleman saeed. Hopefully will come soon

One of the best pepes I've been to very clean and freshly cooked great Customer services from Ash Would definitely recommend.

Food was cold ,which defeats the whole object but didnt want to complain as normally very good, bizarre🙄

I’m a regular at this Pepe’s and it has never been a letdown. Service amazing and the chicken tascas are always spot on!

Clean place and very tasty chicken

The food is really good and the service was good.

ordered chicken tasca meal , always amazing service 10 out of 10 , friendly staff, clean and nice atmosphere too

For some reason when the chubby guy with beard cooks the chicken the size and taste it's perfect when it's the other the food degrades