GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.9

Based on 5.849 opinions finded in 4 websites

site_photo4

Nº 673 in 1060 in Wirral

Nº 16 of 49 Fast food in Wirral

CUSTOMERS TALK ABOUT DISHES WITH..cheeseburntfishroundchillicokecookedpizzasaladgarliconionchickenmeatmustlambcheesy

comment_iconOpinions

Asked for a kebab meat and chips and a kebab with salad, what we got was not this, meat tasted off and salad looked like it came from a supermarkets disposals. didn't even get the other kabab charged us for it though.

site_logo

Brian Russell . 2024-11-08

MORE AT Google

Absolutely gross! Me and my boyfriend ordered a kebab each which came cold and I mean not even warm. I rang to complain and all we got was “oh cold sorry” don’t waste your money order from heswall kebab Atleast the food is hot! My boyfriend ordered large kebab and tbh I wouldn’t say it was large but oh well we stick with heswall kebab instead!

site_logo

Fay Dowler . 2024-11-08

MORE AT Google

Discovered this hidden gem during lockdown and have never been dissapointed. Don't think I've ever eaten at a more consistent takeaway that delivers everytime. You get what you pay for, more expensive than some but the quality of the meats and the care taken not to mention all the staff compensate for the extra couple of quid. 5/5 👍Easily one of the best takeaways on the Wirral.

site_logo

Liam Mullacky . 2024-11-03

MORE AT Google

11 pound for a tiny pizza absolutely disgusting Chips are rubbery and burnt and soggy never experienced anything like it highly recommended not eating here

site_logo

Steven White . 2024-11-01

MORE AT Google

I’ve been eating from here for 15years and I’ve never had a bad meal! Unbelievable food & service every time

site_logo

Joe Bradley . 2024-10-30

MORE AT Google

Cold food. Put phone down when u phone up to tell them

site_logo

Alison . 2024-10-20

MORE AT Google

no complaints. great scran great staff

site_logo

Glenn Kirkham . 2024-10-03

MORE AT Google

The fried chicken was dreadful over cooked in old oil, the chips were dry and tasted of old oil also. The manager was also rude and arrogant to honest criticism, will never go again and would say avoid at all costs.

site_logo

Jason Spencer . 2024-09-14

MORE AT Google

We’ve been going here for around 10 years and it’s always been the best. However we all got chicken kebabs and when I say it was not edible, it was horrific. The chicken was absolutely rock hard, and extremely tough. To the point where we all had to spit it out and this isn’t like us. We phoned up and they did give us our money back, but what’s going on with this place! I miss the old Pensby kebab house!

site_logo

emily J . 2024-08-26

MORE AT TripAdvisor

What an earth is going on with this place !!!! We have just had the worst Doner kebab ever !!!! They use to be amazing from here. Been using them for years , I can only assume changed ownership 😡 Dry, disgusting meat, asked for Garlic mayo , couldn’t find it !! Salad consisted of lettuce & onion with a bit of red cabbage, where’s the tomato , cucumber , peppers 🤷‍♀️ We live less than a 1/4 of a mile away , it was stone cold when delivered . And for this they want to charge 18.10 . The biggest waste of money for food I have ever paid !!!! Will never use again 😡😡😡😡

site_logo

Vacation748606 . 2024-08-16

MORE AT TripAdvisor

Ordered shish kebab and a Farmhouse pizza, the Shish looked like someone had thrown up in the box the pizza was as dry as cardboard and lacking toppings. Absolutely disgusting. Never again Pensby not kebab. NEVER AGAIN

site_logo

Bern Forster . 2024-08-12

MORE AT Google

Will never use again, ordered a. Kebab, pizza meal and bottle of coke. They were quick to deliver,. Forgot the. Bottle of coke and cookie dough icecream. Called back moments after the driver left and then took a further hour for them to deliver a bottle of Pepsi and hazelnut ice cream instead of cookie dough. Waste of space don't use because they can't read their own orders and once your moneys been taken they don't care about resolving your issue!

site_logo

Matt . 2024-08-11

MORE AT Google

Dreadful food. Rude staff. The kebabs were excessively salty so the chicken was inedible. The salad was somehow tasteless. The chocolate cake was a packaged single slice that was dry like it was 3 weeks old. They gave us different drinks to what we ordered without saying anything, like what we order is interchangeable at their discretion. Hugely disappointed. We only used them as our local kebab place is closed. I rang to tell them & the guy said,"You know what I can do for you, Darlin'?".....and then hung up. Clearly not concerned with service or customer satisfaction. £33 went in the bin.

site_logo

Food eater 67 . 2024-08-04

MORE AT TripAdvisor

Just ordered kebabs for delivery, have to say, arrived quickly. Food was hot and delicious. Arrived with completely garlic bread to our surprise. Would well recommend this place .

site_logo

Janette P . 2024-07-22

MORE AT TripAdvisor

Gone from the best kebab house around to one of the worst recently x don’t know what is happening there but last 3 takeaways have been awful

site_logo

Steve P . 2024-07-19

MORE AT TripAdvisor

Food is normally fantastic but the lamb kebab was awful. Could not chew a single piece lamb as full of sinew/gristle and was cold.

site_logo

Terrieann Gill . 2024-06-28

MORE AT Google

Just had a delivery of lamb kebab, rice, salad & pitta bread. Lamb & rice cooked perfectly. Salad presentation was excellent extra fresh & crispy. The gentleman who took my order was patient on the phone, gentleman who delivered was very friendly. Excellent all around

site_logo

Carla Wilson . 2024-06-08

MORE AT Google

Very impressed. They would have got 5 stars but they didn’t include my chilli sauce.

site_logo

Keith . 2024-04-28

MORE AT Just Eat

quality food at a decent price

site_logo

Lucy . 2024-04-28

MORE AT Just Eat

Pizzas were ok. Shish kebab was burnt. Kofte was tasty. Chips were greasy. Salad was fresh. Garlic bread was like cardboard. And they missed a large kebab (£10.50) and x2 dips. Overall-underwhelming for a £50 order. Won’t be back. Sorry.

site_logo

Rami . 2024-04-27

MORE AT Just Eat

Food was cold and tasteless and rock hard absolutely awful , doesn’t even come close to other places . Wouldn’t ever order from here again .

site_logo

Danielle . 2024-04-27

MORE AT Just Eat

Fantastic. Delicious, hot and great price for portion size.

site_logo

Sally . 2024-04-20

MORE AT Just Eat

Rudest people food horrible stay clear

site_logo

richard Brown . 2024-04-14

MORE AT Google

Food arrived cold and coleslaw tasted like very strong mint

site_logo

Nathan . 2024-04-12

MORE AT Just Eat

Food arrived on time. WS piping hot and ingredients were so fresh and chicken melted in the mouth from the chicken kebab wrap. Only thing was I couldn’t eat it as the marinade was so spicy hot. Lay off the hot spice guys.

site_logo

Xxx . 2024-04-10

MORE AT TripAdvisor

So bad never even got it waited 2 hours and never arrived poor service and still hungry only ordered two popcorn chickens and let’s be honest it’s not hard to make DIDNT recoeva a call back either 👎👎👎👎👎

site_logo

Amelia Windras . 2024-04-06

MORE AT Google

The fact that it was early was better for us. The food was lovely and hot. 10/10

site_logo

Steve . 2024-04-06

MORE AT Just Eat

Well what can I say, order didn't arrive ordered 12:05am out for delivery by 12:15am called twice "yeah yeah driver on his way", no wasn't on his way you decided to cook or not cook in this case and take someone's money it's called theft not good guys not good at all.

site_logo

Brian . 2024-04-06

MORE AT Just Eat

Brilliant food very tasty not your average greasy kebab, very generous gave us a free garlic bread! Never ordered from here before but will definitely be going back 👍

site_logo

Frank . 2024-04-02

MORE AT Just Eat

Amazing food as always !! Literally the only takeaway the whole family loves 👍

site_logo

daniel . 2024-03-30

MORE AT Just Eat

I usually eat regularly here. The food arrived freezing cold!? Even the stuff wrapped in tin foil?! The pizza cheese was rock hard it was so cold and the kebab meat was chewy and hard! Unlike anything I’ve ever tasted before from them?! What happened?!

site_logo

Jayne . 2024-03-28

MORE AT Just Eat

Amazing food👌 😍 Great service ✅ Always friendly🫶 Highly recommended👍👍👍

site_logo

Mehmet Sabuncu . 2024-03-28

MORE AT Google

Early isn't something you should be sorry for.. durr! The portions where not at all big, I'll order large next time/for fek sake it's dinner meat, get a grip, stop being stingy!

site_logo

Danny . 2024-03-25

MORE AT Just Eat

The food was absolutely delicious and arrived 15 min early. The meat was top quality and generous portions and the complimentary garlic bread was a lovely surprise! Delivery driver was friendly and polite. Would highly recommend Pensby Kebab House to anyone.

site_logo

Louise . 2024-03-23

MORE AT Just Eat

Chicken was pink left 6 of the work mates unavailable to work costing me company money, the cheese burger deal was like westlers they even had the cheek to give us a free pitta bread I would recommend trading with caution

site_logo

Kern . 2024-03-18

MORE AT Just Eat

Absolute perfection!! The food from here is second to none. Can’t rate it highly enough. Complimented by a fantastic team delivering too 👍

site_logo

daniel . 2024-03-18

MORE AT Just Eat

Delicious and great value, lots of food!

site_logo

Emma . 2024-03-16

MORE AT Just Eat

One of the best places in the area for Kebab meat. Always busy in here because the food is good

site_logo

Stephen Parr . 2024-03-16

MORE AT Google

Absolutely perfect as usual and requests in notes followed perfectly as always

site_logo

Lewis . 2024-03-15

MORE AT Just Eat

I didn't get my tub of ice cream though...

site_logo

Kimberley . 2024-03-11

MORE AT Just Eat

Asked for no salad on burger, got a whole load of salad. Asked for coke got Pepsi. Chips where awful and the rest was just low quality food. Sorry but won't be ever ordering from here again

site_logo

Aisa . 2024-03-10

MORE AT Just Eat

Adam’s box was so much food could feed 4

site_logo

George . 2024-03-10

MORE AT Just Eat

This was the best Kebbab I’ve ever had

site_logo

Darren . 2024-03-06

MORE AT Just Eat

I’m not using again after a basic order. Wife picked up wrong. So we called the shop chicken and shish extra donner no salad as I can’t do cucumber. So they sent one box of donner meat and one box of salad with cucumber. So we called again. 3rd delivery one chicken kebab one shish kebab extra salad with cucumber. I’ve had soup and toast and a massive argument for my tea really not worth it

site_logo

Mark W . 2024-03-03

MORE AT TripAdvisor

Just moved to the area. Second time I've had a meal delivered. Beautiful pitza and burger. Still hot when it arrives and great quality. Definitely recommend.

site_logo

Diane . 2024-03-03

MORE AT Just Eat

Food was delivered quickly and as always kebab was spot on , got wings were lovely too ,, thanks guys

site_logo

Paul . 2024-03-03

MORE AT Just Eat

food was cold also late. gutted as its usually lovely

site_logo

Billy . 2024-03-02

MORE AT Just Eat

Always order from here first time leaving a review, every time I order the food is always here before delivery time and always lives up to expectation no other kebab shop I’ve been to has come close to beating Pensby (chicken is top tier)

site_logo

Graham . 2024-02-24

MORE AT Just Eat

Delivered to another house on our road and left on their doorstep. Owners didn’t realise for half an hour then delivered to us - obviously food was cold by then.

site_logo

Corrie . 2024-02-24

MORE AT Just Eat

Only kebab place I will order from. The doner meat is amazing, the pizzas are lovely. The wraps are massive and I order the small ones

site_logo

Gemma . 2024-02-24

MORE AT Just Eat

Best chicken kebab in the area!

site_logo

Malaz . 2024-02-20

MORE AT Just Eat

Extremely unhappy with my spicy wrap?????? I didn’t order spicy I ordered garlic mayo!

site_logo

joe . 2024-02-19

MORE AT Just Eat

Fantastic food. excellent service

site_logo

Lynn Newburn . 2024-02-16

MORE AT Google

Had a few takeaways from here over the last couple of years, and never been disappointed. They always give you a free garlic bread with cheese with every order, so don't bother adding one to your order if you want one 😬. Food is well priced and they also have a 5 star food hygiene rating, which is always appreciated!

site_logo

Steven Butler . 2024-02-11

MORE AT Google

Usually the food is nice from here, but not this time. The pizza was over done and barely had any toppings on. I don’t think I order pizza again from here. Kebabs are alright but it’s a huge no for the pizza

site_logo

Emma . 2024-02-11

MORE AT Just Eat

Charged for an item we never received, not amused

site_logo

Lynda . 2024-02-05

MORE AT Just Eat

Food never turned up and customer service was horrific.

site_logo

Beth . 2024-02-04

MORE AT Just Eat

Food delivered on time but missing ice cream

site_logo

Jessica . 2024-02-03

MORE AT Just Eat

Great service and excellent food

site_logo

Phill . 2024-02-02

MORE AT Just Eat

£32 order hasn’t even turned up. On the just eat app it has said delivered for the last half an hour but yet nothing here.

site_logo

Paul . 2024-02-02

MORE AT Just Eat

quality food, great taste, the lamb kebab was tender and superb

site_logo

Nigel . 2024-01-31

MORE AT Just Eat

Very goddddd very niceeee very good very nice

site_logo

Sophie . 2024-01-31

MORE AT Just Eat

As always great chicken kebab very tender breast meat. Good salad. Very good!

site_logo

Maureen . 2024-01-29

MORE AT Just Eat

Never fail to impress! These guys are awesome! Food flawless and they love & support the community! What’s not to love?!

site_logo

jayne . 2024-01-28

MORE AT Just Eat

food arrived hot even though I'm in neston, food was lovely and big portion sizes plus it came with a free garlic bread which i was not expecting 😁👍This was my first time ordering from here but will definitely be ordering again 😊

site_logo

Carly . 2024-01-28

MORE AT Just Eat

Food was vile!!! Do not order!! Awful food awful service

site_logo

Donna . 2024-01-27

MORE AT Just Eat

Food was nice but cold after a very long wait! 45 mins after the estimated delivery time

site_logo

Jessica . 2024-01-27

MORE AT Just Eat

Place is only good for kebabs I got some other stuff it was not nice

site_logo

George . 2024-01-27

MORE AT Just Eat

Absolutely lovely food but I’m sharing this review for the restaurant to know that they have the best delivery driver. He made our night tonight not only bringing our food earlier than expected but with his charming and polite manner thank you for making my son and me smile 😊

site_logo

Emma . 2024-01-26

MORE AT Just Eat

Awful service. Never received my food. Called to ask where it was and they said it had been delivered when it clearly hadn’t. Reading other reviews, this seems like a reoccurring theme. Owner very rude on the phone. Won’t be ordering from here again.

site_logo

Jack Griffiths . 2024-01-23

MORE AT Google

The food was good and hot. I would definitely order again.

site_logo

Susan . 2024-01-21

MORE AT Just Eat

Asked for a can of coke they give me Pepsi instead chips are freezing cold forgot to put cheese on my chips and never put hardly any source on my Donor meat .

site_logo

Lynn . 2024-01-21

MORE AT Just Eat

My go to kebab shop, always amazing food

site_logo

Darren . 2024-01-20

MORE AT Just Eat

Description was extremely unclear, presentation was disgusting and it didn’t taste good

site_logo

Zach . 2024-01-14

MORE AT Just Eat

Food was delicious, and plenty of it as well too, highly recommended

site_logo

Dereck . 2024-01-13

MORE AT Just Eat

Best Donner kebab and best garlic sauce I've ever tasted.

site_logo

jamie . 2024-01-07

MORE AT Just Eat

Fabulous chicken Kebab wonderful meat fresh and cooked well very tasty! Lovely salad as well really fresh and tasty. With chilli sauce. Onion rings are fantastic. Well done Pensby Kebab House! 😀

site_logo

Maureen . 2024-01-07

MORE AT Just Eat

As always great service and food

site_logo

Caroline . 2024-01-05

MORE AT Just Eat

Best Lamb Shish on The Wirral 👌

site_logo

Rebecca . 2024-01-04

MORE AT Just Eat

Amazing food as always! And thank you for the extra treat of a cheese garlic bread - thoroughly enjoyed and very much appreciated!

site_logo

Abby Harries . 2024-01-03

MORE AT Google

Best place on the wirral foods always amazing

site_logo

David Hammonds . 2024-01-02

MORE AT Google

food was just delicious. Fresh salad, great chicken. Recommended.

site_logo

Allan . 2023-12-30

MORE AT Just Eat

disappointing to say the least. The 14" garlic bread was a tiny flatbread just shoved in a size 14 box and the chips portions were tiny. the only good thing was the delivery time.

site_logo

Lucy . 2023-12-30

MORE AT Just Eat

Always good food! Excellent service

site_logo

Jenny . 2023-12-30

MORE AT Just Eat

Blisteringly quick delivery and the best kebabs on the Wirral.

site_logo

Dave . 2023-12-29

MORE AT Just Eat

Food good but arrived mildly warm on delivery. Would have expected it to be much hotter. Portions are a good size though

site_logo

Leigh . 2023-12-28

MORE AT Just Eat

Never had a bad order from here, always early or on time and food is always hot and tastes amazing!

site_logo

James . 2023-12-26

MORE AT Just Eat

The best kebabs around, amazing food always

site_logo

Darren . 2023-12-24

MORE AT Just Eat

Tasty as always. Could probably have used a little more mayo. But love the food from this place.

site_logo

Lindsey . 2023-12-22

MORE AT Just Eat

I am absolutely furious about my experience with the kebab shop! Not only did they fail to deliver my food, but when I contacted them, the communication was beyond miserable. The staff member used inappropriate language like "bro" and shamelessly lied about the driver being on the way. Despite my frustration, the food never reached me, and to top it off, the shop denied any responsibility for the debacle. This is completely unacceptable!

site_logo

Vitalie F . 2023-12-19

MORE AT TripAdvisor

I am absolutely furious about my experience with the kebab shop! Not only did they fail to deliver my food, but when I contacted them, the communication was beyond miserable. The staff member used inappropriate language like "bro" and shamelessly lied about the driver being on the way. Despite my frustration, the food never reached me, and to top it off, the shop denied any responsibility for the debacle. This is completely unacceptable!

site_logo

Vitalie F . 2023-12-19

MORE AT Google

Awful full of beetroot onions and sweetcorn that I’m allergic to.

site_logo

Danielle . 2023-12-18

MORE AT Just Eat

Best kebab’s ever . Don’t compromise!!

site_logo

Mark . 2023-12-17

MORE AT Just Eat

Food was all gone cold and not enjoyable after a long wait.

site_logo

Nathan . 2023-12-17

MORE AT Just Eat

Excellent food and service as always!

site_logo

Tracy . 2023-12-16

MORE AT Just Eat

Thanks Guys, we’ll be back again! Jon

site_logo

Jon . 2023-12-16

MORE AT Just Eat

Excellent tasting food and good portion sizes as always. Quick delivery time. Excellent.

site_logo

Wesley . 2023-12-16

MORE AT Just Eat

The Donner meat was all fatty, I was sent chicken strips instead of char grilled chicken and the cheesy chips were soggy

site_logo

Emma-jane . 2023-12-15

MORE AT Just Eat

Burger was great, but the chicken kebab was some wet orange coloured chunks of flesh that tasted awful, I won't order that again.

site_logo

John . 2023-12-15

MORE AT Just Eat

Said out for delivery for a long time before it was delivered which meant it wasn’t hot, particularly the chips

site_logo

Katie . 2023-12-13

MORE AT Just Eat

Similary restaurants in North West

restaurant_img
3.8

178 Opinions

location-icon59 Mill Lane
Fast food
outdoor_seating_232418takeaway_232418delivery_232418

Been going for years, quantity and quality of food is fantastic

restaurant_img
4.0

620 Opinions

location-icon45 Eastham Village Road
Fast food
outdoor_seating_170527takeaway_170527delivery_170527

Their website says they're open until after midnight Thursday morning. I went before 11pm on Wednesday evening just to find the website tells a lie - it was shut. Don't trust the times on their website.

restaurant_img
3.7

511 Opinions

location-icon12 Mill Park Drive
Fast food
outdoor_seating_170531takeaway_170531delivery_170531

Poorest chippy I've ever encountered. Pluck the prices from thin air, ask for stuff then only half comes to counter and when you tell them what you ordered they argue that you didn't order it. Delivery drivers come in and dip there dirty hands into food and girls haven't got a clue. Better service employing chimps. I will avoid this place in future and recommended others do also. Top it all off food tastes like poo 💩.

restaurant_img
3.7

132 Opinions

location-icon156 Allport Road
Fast food
outdoor_seating_225381takeaway_225381delivery_225381

Very friendly service very clean best of the best kebabs

restaurant_img
4.0

87 Opinions

location-icon120 King Street
Fast food
outdoor_seating_228853takeaway_228853delivery_228853

Love this chippy, friendly staff & I've been going for 10yrs+