Peking Palace in Wigan

i will never use this place again, I ordered a mixed meat omelette and i found 6 prawns in the omelette, this could have been VERY DANGEROUS and could have cost me my life if i was allergic to fish, this should never happen, people please beware the chief does not know what he is cooking, I complained to JUST EAT and they where not bothered at all,I THINK THAT TELLS IT'S OWN STORY

Phone order / they tell you one price over the phone when ordering £11:70 Then tell you its £15:90 at the door direct order Wont be bothering again

Order number 72754492 date 29/09/2023 The food was supposed to be delivered between 20:50-21:10. I called at 21:08 and was told the driver had set off with my order, I rang back at 21:25 and was told he is on the way, I rang back at 21:54 and told the same thing, I rang back at 22:08 and told it will be 15-20 mins and it was definitely on the way. The driver eventually turned up at 22:23. The food had been sat in his car for 1 hour and 15 mins. When the food arrived it was cold. I rang the shop back to complain and the girl on the phone was incredibly rude saying we’ll complain through just eat then. Horrendous service from a takeaway I would normally use. I have ordered from here many times in the past with no issues. I don’t know if the shop are liars or the driver is a liar but either way it’s totally unacceptable and has put me off ordering food from here again

Absolutely disgusting Chinese. When they get your order wrong they blame you and speak to you asthough its your fault. Do not go here for food. The wait times for delivery are terrible.

This is now my favourite chippy. The food is absolutely delicious. I give them 10/10 and would really recommend that you try their food

Only tried this for 1st time yesterday 😊 the Food was lovely and hot so delicious, well worth the money for an easy tea, will be going again sometime, very well mannered and helpful

Absolutely disgusting.... food is horrific...absolutely disgusting....so disappointed...put straight in the bin

Absolutely waste of money! Dry and tasteless . Delivery driver miserable as sin . Over prised piece of rubbish! But binned it ! Very disappointed . Need to realise keep to who your used to ordering with Chinese but unfortunately they aren’t on just eat . Disgusting Chinese food cooking ! On a Wednesday night !

The food we ordered was absolutely disgusting, soggy and cold. Only reason we went was because Peter's Chinese was closed. No wonder they queue out the door at Peter's and you are lucky to see anyone in this takeaway. Their customer service is appalling and the place always looks quite grubby. Avoid.

S and p chicken was awesome. Best ever. The duck was a little over cooked and dry but still tasted really good thanks to the best sauce around. I would love an option for an extra pack of pancakes though. Would defo recommend. Best Chinese around

Cold, no flavour, part of order missing, driver came 30 mins later with missing food and that was cold spent nearly £50 on order. First time using this place will never be using again. Really awful food

wouldn’t recommend ordering from here as they have hardly any drivers and, you are made to wait nearly 2 hours. this has happened for the last 8 orders we have made, but will be finding somewhere as at this is pathetic service. have queried it with the restaurant but they are not interested about loosing custom cause they won’t get more drivers.

wouldn’t recommend ordering from here as they have hardly any drivers and, you are made to wait nearly 2 hours. this has happened for the last 8 orders we have made, but will be finding somewhere as at this is pathetic service. have queried it with the restaurant but they are not interested about loosing custom cause they won’t get more drivers.

Dont even think about ordering food from here. It is appauling. Shocking customer service, the worst I have ever known

Amazing! Always order from here 👌🏻

Just right as always. Nothing amazing, but does the job 👍

Lovely food, can't go wrong from here 👍

I would rather have better food with smaller portions, also the chips were days old.

Awfull good not very hot first time I will not order again chips were awfull to

Lovely as always. Doesnt make you wait over an hour for delivery like most Chinese take aways

Always great food and service 5*

Arroved early, great value and was delicious!

This place was the best Chinese around the food is brilliant i can't eat vegetables and every time I ask for no veg in anything they write it on the lids but they don't pay attention there usually late delivering which I don't mind when the quality of the food is as it is just can't keep wasting money when they don't pat attention.

Ordered salt & pepper ribs, salt & pepper chicken, chicken fried rice and Singapore chow mein. The ribs weren’t anything like they should have been and the fried rice and curry sauce was very bland. When the order arrived there was juice all over the other cartons from the chow mein which I wasn’t offered a dry or wet option in ordering as would have chose dry! Overall not very impressed with food quality and taste

Fab will definately be orderong from here again

Great food, speedy delivery as always

Hot and sour soup best in wigan area

food was good but was delivered to my neighbor instead of me. lucky my neighbor was honest enough to bring my meal back to me

Another top quality meal can't fault food really good.

Food was late and cold. Chicken wings were soggy. Only reason I didn't ring back and demand fresh food was because my young nephew was starving. Driver went somewhere else first when I live down the road. Poor customer service. Not happy. Will not be ordering from here again.

Meal was not ready at the time stated and had to wait 15 further minutes...

Used these quite a few times now and we are always happy with quality of the meals. Everything arrived hot and is just delicious

This is the second meal that we have had a problem with. Last week the food was all burnt and not very warm. Today the food was so salty it was inedible and had to be thrown away. Will not be ordering from here again.

brung wrong food and went bak for food and give wrong food again missed the sauces out aswell wot a joke

I love this place the owners always know how I like my salt n pepper chicken (I'm a fussy eater lol) Excellent A+++

Excellent food and delivery service

Food was hot and plentiful,not greasy and very tasty .Will order again soon

I have ordered here lots of times before and the food has usually been good but unfortunately today the food wasn’t on par at all. The chicken and sweetcorn soup and the sweet and sour and noodles were alright although not as good as usual; but the spring rolls were cold and hard and the crispy Kung Po beef didn’t taste nice. The Kung po beef looked pale and bland and didn’t have much sauce with it, it also tasted quite sour and was very tough and didn’t have a nice texture, so I didn’t eat it. I have had this dish before and it didn’t look or taste the same today. Disappointing as food here is usually good. Perhaps this is due to it being peak time on Saturday night but I am disappointed. Good points are that the delivery driver was very friendly and polite and the food was delivered on time.

the food was ok I have better or worse but the delivery driver took order to number 16 I live at 12!!! rude much

Only visited this Chinese as our usual was closed and this is closest to us. Placed our order at 8.50 for collection at 9.15. Collected our tea at 9.25 and got home to notice the soft noodles hadn't been put in with food. Back in the car, get back to the Chinese to find we had also been given beef instead of chicken (someone else's order who was waiting in the shop for there food), back in the car and home for the wrong order then back to the Chinese. Food was passed over the counter. The chips they had given us was unwrapped and rewrapped then given to the other fella along with the beef in black bean sauce he was then sent on his way. I had been charged for the wrong order so I was made to pay extra for the noodles they hadn't charged me for (for all the messing about I had done would of expected this as a good will but no instead was given 4 samosa's which we don't eat anyway). Watched the guy behind the counter take spring rolls and other food for orders with his fingers which we thought was disgusting. Got home at 10oclock after all the messing about food was freezing and sauce was thick and tasteless. If we hadn't of done so much messing about would of asked for our money back and gone somewhere else. Absolute disgrace of a chippy. Would never return and will be sticking with Peter's in future. Would not recommend to no one. If I could leave no stars I would.

Always delicious and filling, repeating again soon

Hot food cheap prices adequate delivery

A*** hot food good price and fast delivery

My favourite takeaway in town, can't fault it at all.

Excellent and quality food, highly recommend

food was very disappointing :/

Beltin food and taste texture and prep deffo loads came with order meaning I can have it again tomorrow . Yumie .Thank you .

Not really great. meat tough , we did find plastic in the rolls ( we did tell the restaurant and they did sort it ). food not great and spent a lot of money.

excellent service and food 5 star

Food good. And that's that. If you live in a high rise block then forget about this company. They will make you come down despite the delivery charge! Driver would not come up. I recommend the Red Dragon. Excellent service😉

Salt and pepper chicken is excellent soups also really nice and chicken spring rolls will Deffo order again

Cant rate the food as still waiting for the food to arrive. Not the first time its late so will be looking elsewhere to order from.

It was ok,will probably order again at some post

Lovely food and hot but delivery was late but last week it was early !

Fabulous food, hubby says it's the best chicken fried rice he's ever had !

Must have changed owners - difference was noticeable.

Was my first time ordering it was lovely I would definitely order from here again only thing was I didn't get spring rolls and I ordered £25 apart from that everything was good

Amazing food. Piping hot. Will order again from here

Had to ring the restaurant twice to find out where the order was. Half an hour after being told by the app that our food had been delivered, it finally arrived. They were apologetic and so was the delivery driver. But, our food arrived just warm and my meal was unexpectedly spicier then described. My partner said his food was difficult to eat as it was too dry and the salt and pepper chips didnt look fully cooked. In all, we were disappointed. We have recieved better from this restaurant.

Always enjoy from here never let me down never forget my allergies

Everything was tasty defo be ordering again , chow mein chicken fried rice salt and pepper chips .

The fish i ordered smelt like sweaty feet, i throw it away, apart from that good portion sizes quick delivery.

Food was lovely was very quick for coming

Gorgeous food really enjoyed it

excellent food as always and quick service. very good value for money

Food slightly late. Crispy shredded beef was not crispy at all, in fact it was soggy. Sweet and sour chicken did not have the sour element.... fried rice was nice however.

first time ordering and we was really impressed food was hot and delicious will be ordering again

Food arrived 20 minutes late. Chips were cold by the time it had arrived The sweet and sour sauce was like jelly. The chow mein and rice was good

Hot and sour soup wasn’t the best, very thick and sugary. Crispy duck and pancakes was excellent

So impressed with the food, we've been searching everywhere for salt and pepper chips that aren't mild/tasteless and these were amazing! Other food was delicious too and came really fast, definitely our new Chinese

perfect as always love this place

Had to throw the vermicelli away it was inedible. The ribs were skinny and bone dry, the prawn toast was burned. Spring rolls were ok. Would defo never order from here again

good food and plenty of it. Definitely will use again.

First time ordering from here won't be the last it's now our favourite Chinese. food was amazing delivered hot and on time massive portions and a very pleasant and polite deliver man thank you for such a lovely meal

Fab food didn't mind arriving early it was delish

Awesome food, everything was crispy and delicious!

The food was okay. I think the spring rolls are expensive for what they are. The chicken breast meal was on the bone, which was weird.

The food was good as usual, so no complaints about the.food. however we ordered the bottles of.coke and only got the 1.25l bottles and not 1.5l as it says on the page.

Ordered garlic bean curd. not sure what we got. it was in a spicy sweet red sauce. no hint of garlic. it was pretty poor to be honest. just eat service operator rung twice. once when the guy was outside the door but didn’t want to leave his car. very weird experience. and frankly, very poor food.

Food always great but there is always a problem with the chow mein. Because it is put in a flip lid carton rather than a sealed container, the sauce always leaks out all over everything else. This isn't a one off either. It's every single time. You need to rethink your packaging for the Chow mein.

The ribs were dry and tasteless, the BBQ was sweet and didn’t taste like BBQ. The Singapore chow mien wasn’t spicy like it said it would be and had little taste as well. The order was early but we didn’t receive our free prawn crackers which was disappointing.

First time ordering from here and we are impressed. The spring rolls are abit dry but they still tasted good. The rice has plenty of flavour. The chips could of done with abit longer though

really big portion sizes, food really hot and tasty, arrived on time with pleasant delivery person, have ordered from here before.

Ask for my food to be delivered as soon as possible but they said it would be about 40 minutes but it came within 15 minutes they must of rush it the food was terrible with a burnt taste to it will not go there again.

really nice food always order from here and never disappointed

Great service, delicious food, piping hot, good portions and friendly staff.

Absolutely love this Chinese takeaway. To the point where I have made it my regular. I have very rarely ever had a problem and any issue that has arisen, they have dealt with straight away. Any orders that we have made requests for changes to menu items or long complicated orders, they have always handled really well. And best of all, the food is amazing. After trying many different Chinese takeaways around me, I always found to by is one to be constantly better than the others.

Great service as always. Great portions, delivered hot, always delicious.

i have never had food from here befor but will order again the food was very good and hot delivered quickly

food was average, this Chinese is nothing on peters!!!

First time we have used, but will definately use again

really nice food, never had a bad meal from here

Chicken balls black inside, put off rest of meal.

Long delivery time but came on time stated so can't really complain. Food was quite good I had salt and pepper chips and half a duck and it was all excellent so yes I would recommend!

Burnt rice!! i was served the rice that was stuck to the bottom of the pot. I ordered early so i think they gave me last nights left over rice. Plus it arrived very quickly... Did NOT enjoy my meal one bit wasted it will not be ordering from here again!!!!!

Always great food from here. Love that their fried rice has spring onions in it as it really enhances the flavour. Good portions, always hot and very friendly driver.

two lots of Satay skewers were missed of the order and still no refund!

Delicious, hot & 45 minutes early.

1st time ordered from here absolutely fantastic great food will order again

Been here a number of times and the food is always great. Would definitely recommend.