Pausa Coffee Shop in Wrexham

Dirty tables, food on the floor and looked like there was just one member of staff trying to do everything (I actually felt sorry for him)

The food and drink was good unfortunately if the staff cleaned as they go instead of chatting behind the counter the cafe would have been a more pleasant setting waste food all over the floor tables not wiped clean all be it one young man doing his best it does make you think if this is what the front of house is like what on earth is the state of the kitchen

Great coffee and cake service was good Although dinning area floor could have done with a clean not a good look

Ordered cheese with caramelised onion toastie with dressed side salad, received a toastie only toasted on one side, other side was soggy, the dressed side salad was a few lettuce leaves, nothing like the advertised photo, cake was good but no utensils to eat it with, the coffee was great. Will give this place a miss from now on .this was the Crewe store.

Always a good place to have a good lunch. The staff are always friendly.

Great to drop into whilst shopping

Lovely cafe inside Dunelm, great service, staff Lovely.

Last minute decision to have a coffee.Selection of cakes was diminished, but it was almost closing time.Cappuccino was the best I've ever seen

1st visit and last, not our finest experience, must have been eager to close for Xmas!!!

Always polite and helpful every time I visit.Lovely young men.

Very basic, this place could benefit from more variety on the menu and some nicer furnishings

Lovely Coffee shop inside Dunelm cakes sandwiches etc reasonable prices

Regular customer & always get great food served by friendly staff

Food is priced well and is nice however the service is so slow. Fine if you've got no where else to be. Numerous staff but just seemed to be one lady racing around on till, and getting food sorted. Inefficient to be just stood watching the coffee come out of the machine with lots of other tasks as I saw another lady do. Perhaps they're all having a bad day. I try and keep open minded.

An absolutely fantastic place, the food was fresh and amazing, well done 👍👍👍

The tea bread was amazing better than any tea cake I have ever tasted. Will go back for that anytime

you don't have to wait long in line.

Cracking little coffee shop, well worth a visit

Staff work hard and keen to please.....

The staff refused to clean our table despite being asked twice. No tables were cleared whilst we were there and the floor was in need of sweeping.

Coffee and food great and so are the staff.

Good coffee shop for a quick bite whilst shopping. Always busy and staff work very hard.

Nice little cafe -teacakes we're large & tasty-staff very nice & helpful

Calling for early coffee and tea but had toasties as well. table service. very welcoming team, got gazumped by table jumpers, lol. we ordered and gave table number, turned around an others taken table before they ordered, not a problem we sat other table no issues, no dream. Coffee and food both nice and hot.

Nice break from shopping,. Hot chocolate hits the spot nicely and one of they teacakes..

Whilst in Dunelm we decided to have a coffee. On arriving upstairs we were met with a sea of uncleared tables, my wife cleared one for us to use whilst I went and ordered. The next couple arrived and had to do the same. As we were finishing our coffee we noticed every available table was littered with detritus, and the two young lads were standing talking to each other. My wife took it upon herself to remonstrate with them that surely they had better things to be doing.

Amazing service.... coffee was served even though 5mins to closing. Fantastic staff!

Fabulous lunch. Great choice of food and really professional yet friendly service.

Offer of teaans scone ,£3.50 but as no jam and cream at present charged me £3.50 #@@###

Great food and the staff are very friendly and helpful

Nice young girl serving us ,just a little slow , she could have had a little help , coffee and cake very nice ,

Great coffee. Huuuuuuge teacake. All reasonably priced. And very nice staff

Great cake and tea. Very friendly atmosphere and helpful staff. A small criticism, outside the store (I only noticed after leaving the store) a sign said there were offers for those ordering hot drinks and to ask the staff for details. It would have been nice if these offers were mentioned when ordering!

Nice products, mostly helpful staff but the products are sometimes expensive.

Nice and clean with covid measures in place. Food good and has offers on at the moment.

Very quiet but still on top with their track and trace

Very easy, comfortable cafe. All the usual coffees and teas; a good selection of cakes, sandwiches etc plus excellent toast, all very reasonably priced.

What a nice little coffee shop, they also sell tea thankfully. There was a fine choice of snacks and cold drinks available and some lovely looking cakes. The staff were lovely, helpful and polite.

Ok ish cup of coffee! Wasn't very hot!! Few tables with dirty pots on all the time I was there having my coffee with my husband. No attempt to clear them,even though at this time wasn't too busy.

Great place for a coffee and hot chocolate, brilliant prices, great service. Will definitely be going again! Plenty of parking and disabled parking too. There is a lift to the coffee area.