Pauline's Creamery in Cornwall, Isles of Scilly

What an absolute gem in Newquay! Highly recommend the cream tea. The scones are so light and tasty! The portion sizes are really generous! and the jam. WOW! It’s so tasty and delicious! They are dog friendly in the restaurant and the staff were attentive and friendly, definitely have to say the best scones & Jam around!

Food looked amazing in the window and the selection was amazing ….but one member of staff had no manners, stroppy and rude to my family members. Apart from the one with attitude the other lady was kind and polite . I heard you mutter under your breath by the way :)

This was recommended to me by my sister who raved about this bakery. I was really surprised by how good the afternoon tea was. The scones are the best I’ve ever had. I’m used to scones being a bit dry but these are so soft I couldn’t believe it! We definitely bought a lot to take home.

We popped in as my friend really loves coming here and enjoys the cakes. We chose to sit in, the interior is dated but seemed popular as it was quite busy in there. The staff were all really friendly and helpful (as were the other customers who gifted us some free cakes!). The sandwiches were made fresh and were quite cheap, good for families too. Would definitely recommend checking it out.

Visiting Cornwall we wanted to try out traditional cream tea. We saw on a sign outside that they sold cream tea so went upstairs to the tearooms. I ordered 2 cream teas expecting 2 scones for myself and my daughter and four Scones were brought out to us.Twice the price but It was absolutely delicious though. Just be careful if you are ordering this.

Lovely staff and the most tastiest Cornish Pasties. Great value and a huge selection. Scones were amazing too, we got some to bring home in a specially made pack. Will be back next time for sure.

Every time I go to Newquay I have to go to Pauline’s. So much choice! I think my favourite has to be the fresh cream meringue.

Our sandwiches didn't last long, they were so good. Really lovely staff and everything fresh. Just perfect holiday food.

Picked up a take away lunch deal, thought it was a bit pricey but actually it was great value for money, prawn salad baguette was packed with prawns not just what you can see, The cream cake are to die for, best Apple Turnover ever

I would highly recommend Pauline’s Creamery for a gluten free variety. Plus the staff were very friendly.

The window choc full of delicious cakes grabs your attention as you walk past, they taste as good as they look. The take away counter us downstairs and the cafe with table service is upstairs. The staff are attentive and the cakes delicious.

As a family we have been coming to Newquay on holiday for a couple of generations now. Lots of things have changed over the years, some for the better and some perhaps not, but the lovely thing about Pauline's is that it has not changed over the years even when it moved premises some years back. The food is always fresh, plentiful, well-presented and good value and the staff so friendly and helpful despite being rushed off their feet, it's always a very laid-back atmosphere and nothing is too much trouble. It's always very clean, and Covid measures are well implemented for those who are worried about it. When we visited on the afternoon of Weds 2nd June we were served by two male members of staff (sorry, didn't think to make a note of their names) who were just lovely (one had a non-English accent if that aids the description!) Rest assured, we did leave a well-deserved tip. As a footnote I'd like to add that the cakes and sundaes are particularly amazing, and we always comment how impressive it is that they use proper fresh cream rather than that awful squirty stuff....for me, that's the mark of a quality establishment! Thank you Paulines, please don't ever change!

Stopped here for a bit of lunch. We had pasties and they were very tasty. A nice clean restaurant, staff were friendly and it felt safe.

Best carrot cake ever for our Christmas day dessert, we love Pauline's and as a family always visit when we are in cornwall. Thank you will be back down very soon

An interestingly named establishment - we were initially attracted by the lovely looking cakes in the window and decided upon impulse to head upstairs for lunch - the interior is mainly old fashioned dark wood booths but do NOT let this put you off!The service is fantastic and by this I mean that the lady serving us was chatty, friendly and efficient - not one mistake despite us ordering a smorgasbord of dishes.The food is quite the finest 'un-fancy' lunch that I have ever eaten and we will definitely return the next time we are in the area - sadly we live almost 300 miles away and that will not for a while.

We visited on 20/10/20 and it was good to see that Covid-19 guidelines were being adhered to by everyone. Just of the high street and up some stairs, we were seated in a booth that was ideal. We all had the Corish Cream Tea and we are so glad we did, it was fabulous. The scones, cream & jam were a taste sensation, while the team was perfect. Staff member was friendly & efficient. If we return to the area we will definitely visit here again.

my husband was happy to find a place to get his cream teathey have done so well to help maintain social distancing and had a one way system in place to get in and out of the seating areaWe had about a 10 minute wait for a table but it was well worth itthe portions were amazing and the home made scones and cakes were the tastiest we had over the weekend.We will definitely be back next year when we come again for our holiday

Although the service was brilliant the cakes were dry, tasteless or too sweet and the lemonade was cheap and nasty. On the plus side the toasted tea cake and tea was nice.

We popped in for a cream tea and weren’t disappointed. Great value for 2 massive scones, cream & jam. Staff were friendly and polite, can’t wait to come back!

Visited today with my mum, daughter, son-in-law and twin 2 year old granddaughters. Had a lovely lunch and bought fabulous cream cakes to eat at home later.Very reasonable price-wise, excellent food. Friendly, welcoming staff, great table-service - very helpful and responsive.Highly recommend and would definitely drop in next time we're in Newquay.

The best CAKES in Newquay! Went and picked up a selection to take home and everyone found them delicious Sadly we live to far away to visit all the time :)

We always go to paulines for a sandwich and cakes! Great place to get that mid day food fix! Social distancing in place too.

Went to Newquay on a family holiday for 2 weeks (7 of us) - we must have visited Paulines almost everyday!The sandwich meal deals are fabulous for lunch and are such great value. The sandwichs are delicious and the variety of cake slices to go with it is hard to decide from as they all look amazing! We tried the majority of the cream cakes between us over the 2 weeks - each one was delicious! We bought a fudge cake and it was only £1 to add personalisation and this was a great gift (pic attached). Was only the small cake size but we had so many portions out of it! Can't wait until we are back down Newquay and can visit this bakery again - definitely the best in the area!

If I had a choice would prefer to sit down and eat but given the circumstances we face getting a take away cream tea is the next best thing on holiday Ordered 4 cakes and the large pack of scones - great service. Delicious food. We were offered cutlery if needed. Look forward to returning in more normal time’s and being able to sit in

Newquay has been very busy but our experience was very quiet and quick. We had a £5.10 baguette meal deal: one baguette, one packet of crisps, one slice of cake and one drink! It was all really really lovely, and good quality products. Our only criticism is that we'd prefer bread without spread, but we understand they are pre-wrapped for convenience.Thanks!

Popped in here for a quick lunch to go as was fed up of supermarket sandwiches and cheap pasties. This place was a real gem of a find. I had the salmon and cucumber sandwiches and they were delicious . Just like homemade and very not stingy on the filling either. Best sandwiches in newquay !

I got a scones with jam and cream to takeaway as because of Covid we couldn’t sit in. The scones must be the best I have ever had, tasted fresh, the cream and jam was delicious too! Would defiantly go again.

Great product, fresh and delivered on time. Mother was delighted........huge endorsement in itself. I would thoroughly recommend this as a unique gift.

We visited last year as a family and returned this year as a couple, the one request from home was to bring back cakes. We did and they were delicious. Great cakes in good serving for a reasonable price

cozy site with great friendliness of the staff, very good quality price, I'll be back to eat dessert

Whenever in Newquay I always go to Paulines, this time I ordered a Chocolate cake to be sent up to Lincolnshire, specially made and sent over 300 miles to a big surprise for the Family. I would recommend their cakes to anyone.

Beautiful cream teas and nery helpful and friendly staff.....if you are nearby deffo give it a visit

Sat upstairs in the restaurant, old fashioned and quaint. Served quickly and the portions were large and delicious. Good value for money. Staff were young, friendly and attentive. If I was local I would be here regularly.

Went to Pauline's earlier and was pleased we did.We had a sandwich each which was brimming with filling and served with a lovely fresh salad garnish and doritos.The service was excellent with friendly and helpful staff.Excellent cafe, and service and value for money.

I ordered my wife a carrot & walnut cake for her birthday, it was £15 and collected it on morning of her birthday and it was delicious! So moist, tasty and hasn’t dried out in the few days that we’ve been eating it. So much better than supermarket cake!

Fancied a lunchtime snack and made the mistake of going to Paulines. The sandwich's and baguettes are well loaded and everything comes with salad and crisps as do most of the dishes. The food is fresh and tasty. The deserts need to be seen to be believed, be careful your eyes aren't bigger then your belly as servings are very generous. The staff are polite and friendly. The selection is good and prices reasonable. Will be back there next season.

Had lunch here today. Two adults and two kids plus our dog. I had the cream tea which was great. Two perfect scones, lashings of jam and cream, and nice pot of tea. Kids had sausage rolls, and cheesy chips. Had to wait for a table but definitely worth it

We were doing the tourist thing and walking up and down the high street. Decided to stop for lunch and I was drawn to Paulines by the window display of fresh cream cakes etc.

When i saw the salmon and cucumber sandwich in the shop window my mouth watered. i had to go in and have one. I said to the waitress i hope it comes out like the one in the window, she said it comes out better, i couldnt wait. It came out nothing like the one in the window, not much salmon in there at all and very very dry, it must have been old, it certainly wasnt fresh that day.

This place always looked busy so we went to see what all the fuss was about, I saw there sold cheesecake and I am quite a harsh critique when it comes to a good strawberry cheesecake but it was delightful and very filling! There is a sit in option which we didn't get to see as we took it out. If you are coming to Cornwall you have to come here. The toffee cake which we had as well was delicious, I just wish we were there longer so we could of tried more. The happy staff really what tops it off, so enthusiastic and genuine, we will definitely be coming back!

I went with my friend today we had an afternoon tea for £12. It was lovely. It came out on a 3 tier stand. The bottom had a sandwich I chose prawn they were delicious and very meaty it came with a side salad and a few crisps. Second was the best scone I have ever tasted it was so light with their homemade jam and roddas clotted cream. Lastly the top tier had a plate of 3 cakes a Malteser slice, a fudge brownie and a meringue with cream. I am going back to get a pack of scones with cream and a tub of homemade jam to take back home with me from their shop. The waitress was lovely she was cheery and very helpful came back over as we couldn’t decide. Thank you for a great afternoon tea.

Had some lovely cakes and sandwiches, also sausage rolls, Cornish pasty and Cornish tea to bring back.

This was not the first time we'd been here and again we enjoyed our visit. If you want a nice cup of tea,or coffee, and some home made cake then this is your place.

The service was excellent and the cake looked and tasted great. I live in Southampton, travelling to Cornwall for a family birthday. The order was placed with the manager Janna, over the phone. True to her word the cake was Scrumptions!!!. We could not stop eating it . The delivery was made to the place we were staying at and as per my request. I would highly recommend Pauline's carrot cake. Just make sure you order enough!!

Read some great reviews on this place so thought I would try it out and I wasn’t disappointed. Scones were so delicious and served with good helping of jam and clotted cream and nice pot of tea. The waitress on the day was also lovely (young girl with dark hair), I could hear how polite and cheerful she was with all the customers.

I popped in here yesterday after seeing the amazing display of cakes in the window I purchased a lovely fresh cream meringue to take away which was amazing. Did not visit the cafe as it was upstairs and both me and my dad who was with us have mobility problems.

Knowing I was going to Cornwall, I did a little research on the best cream teas and this place popped up. Definitely worth a visit. We didn't eat in, but the kids got enormous double choc chip cookies (which were rich and chewy) and brownie (amazing) all were £1 each...absolute bargain. All of the cakes were very reasonably priced and were very tempting, but I stuck to my cream tea to take away. 2 scones and big pots of jam and clotted cream. Again, very reasonably priced and absolutely delicious. Would definitely recommend and will return if I'm ever in Newquay again

Good value for money, 2x scones each per cream tea. Beautiful scones and free top ups of jam cream etc, even got a free extra scone as they could tell we were enjoying it. Service was great, very friendly and welcoming. Lovely little place to stop off whilst in Newquay.

This unassuming cafe serves a mean cream tea! After a short wait (this place is popular), we were served quickly by the incredibly friendly staff. Reasonably priced and would definitely come back here!

Downstairs window display of cakes etc is amazing & I doubt many people walk by without having a look. Cafe is upstairs. Very, very slow service & cakes nowhere near as nice as they look & coffee is a very tiny cup for normal expensive price.

Old fashioned tea rooms with a good menu too. If you prefer a cake from their shop you are allowed to eat it with your drink my husband enjoyed his cream tea and we enjoyed our millionaires shortbread and choc muffin with a drinking choc and a lovely latte.

Popped in for afternoon tea while on holiday and wasn't disappointed, it was amazing! Staff are very polite and service was quick, definitely worth a visit

We visited Pauline's tea rooms whilst on holiday. There was a queue of 3 families and we had around a 20 minute wait. One of the waitresses came over more than once to thank us for waiting and to update us on how long it would be until we were seated, much appreciated by us. When we were seated we ordered 2 cream teas for us and a portion of ice cream and a trifle for our children. All of them were absolutely delicious and the portions very generous. The service was great and all the staff very friend and polite. We would definitely visit again on future holidays. Thanks Pauline's :-)

Came here 5 years ago and intentionally sought this place out again. Pasties are excellent, great filling, well seasoned and of a generous size. The sandwiches again are very generous. However what makes this establishment so outstanding is the staff. My 3 year old was unwell in a very visceral way whilst we were having our meal, yet we weren’t made to feel awkward or embarrassed even once. The staff efficiently dealt with the mess and were incredibly kind to my little boy throughout and they went out of their way to make him feel better.

When we go to a restaurant I always expect good customer service and good food!! Pauline’s met beyond there expectations the service was absolutely amazing!! The waiters were very young but so polite! The waitress even went out her way to look up vegan/vegetarian restaurants in the area! Thank you

A little quirky and eclectic, but what a lovely lunch. Simple and tasty food, with delicious cakes and teas/coffee. Very reasonably priced. Staff were accommodating, helpful and polite, despite being busy not just with custom but clearly carrying out their daily duties cleaning and so on.

We decided to try Pauline’s Creamery for Brunch after seeing all the great reviews. There is good reason for all the hype surrounding this establishment. As soon as we entered we went straight upstairs to the Tearoom where we were warmly welcomed and promptly seated.

Visited here on a rainy day. We had to queue to get into the tea room but being in a 2 we managed to get in a bit quicker than others. Staff were very attentive and despite the popularity of the place we didn't feel rushed to give up our table. We chose to have a cream tea and it was delicious. Love that the menu states you can have extra jam, cream and tea as this is usually an extra in places nearer home! I'm not a fan of fruit scones either but didn't mention this and we had plain scones so this was a nice bonus for me! Would recommend visiting as it has a lovely atmosphere and quality and price of food is excellent. We didn't realise until we had already eaten that they serve an afternoon tea for 2 for £12! And it looked amazing, would like to sample this another time.

The fact there was a queue to get a seat in the actual tea room spoke volumes that this was clearly a popular place!

Lovely staff who are very welcoming and run around trying to keep up with the number of customers. The menu is great - something for everyone. Definitely worth a visit

We popped up the stairs at the back of the shop to the tea room, which was busy but we got a table and were served really quickly. We had afternoon tea for 4 and we all loved it! It was very generous and we took away what we couldn't finish at the time.

Baguettes & sandwiches are very good value & fresh...cakes, slices looked fabulous & again very good value. All round a great bakery

We only grabbed a chocolate brownie, caramel slice and chocolate peanut butter brittle and ice-cream. Everything was delicious, fresh and of decent price, without feeling ripped off.

This place has always been good at what it serves. Had the lunch meal deal today and the quality was good along with the price. Well worth a visit

This is without a doubt the best place in Newquay for your Pasties, Scones, Cakes and Sandwiches/Rolls.

Visited for lunch. Traditional styled tea room. Good value for money. Friendly customer service and good food.

Lovely little tea room. The service that we were given was next to none. So friendly and super helpful. Will deffinatly be visiting again.

Paulines is located in the centre of Newquay. The cafe is a bit of a hidden gem,

Visited this place while on holiday, originally the cream tea kits caught my eye. We then returned twice as the Jam was so AMAZING!!! Polite, friendly service and reasonably priced, will definitely have to come back! Only wish they provided delivery for their delicious Jam!

This was somewhere that we were looking forward to visiting on our holiday in Newquay. Sadly we were told that the dog friendly space was already taken so we couldn’t come in. We got take away instead to enjoy in the flat. My meringue was really dry and almost granular. There was no nice chewiness to it at all. Average cream cakes from somewhere with an amazing reputation. Just a bit disappointed.

Wir wollten gern ein paar Cornische Spezialitäten probieren. Der Tea room ist über der Bakery. Es war sehr gemütlich und klein, allerdings ziemlich voll, so dass es etwas laut war. Das Personal war sehr freundlich und wir bekamen unsere Bestellung mega schnell. Cream Tea und Cornish Steak Pasty waren sehr zu empfehlen, es war wirklich superlecker!!

It's on the high street in Newquay, you can takeaway or venture upstairs into their tea room. We visited for the scones and Cornish clotted cream! There are other desserts available and also sandwiches, toasties if you aren't a cake fan. They have a deal on at the moment where its £4.50 to takeaway 4 large scones with jam and clotted cream! We sat upstairs and had the Cornish cream tea, you are given 2 scones with clotted cream and jam with a pot of tea for one which works out at £5.50. The tea room gets busy but you won't need to wait long to be served we went on a Sunday afternoon.

Me and my partner and in-laws came to perranporth for a weeks holiday and we visited Newquay on the off chance we found this little shop and I’m so glad we did ! The cakes are unlike any we have ever eaten absolutely beautiful , we enjoyed that much that we made the journey 4 more times in the week to pick up more cakes haha , we can’t wait to come back next year and have some more :)

What a little gem this place is. Come down every year and we just have to come here for the delicious treats that they have to offer. we had lunch that was brilliant and loved the milkshakes. Thank you once again keep it up!

A must visit for a cream tea. This Café has never changed in both decor, service and quality of food in all the time I have been coming to Newquay.

Second visit in a week all my family love this little place, the staff that work here are all polite . The cream tea 4 pack is a real bargin for the price and the quality compared to other shops nearby. The clotted cream fudge is really nice and the container it comes in is really nicely presented , they also wrapped everything up for us before leaving. My niece had the red velvet cake and the rice krispie slice on two separate visits and she liked them very much . Overall a really good shopping experience

I visited Pauline’s Creamery today with my parents and dog for lunch. The menu was great for a little cafe, serving a variety of sandwiches and jacket potatoes, and the best part, loads of different cakes.

This cafe/bakery had an amazing selection of cakes but also sandwiches freshly made.

Came here last bank holiday in may i remembered the place from 12 years ago with my son, i went this time with my partner had traditional tea and jam, cream scones was heaven the waitress was a lovely blonde lady who joked we were eating them wring by spreading the jam and cream as she passed me some wipes, i cd have stayed and eaten all day ! Service was quick friendly well priced , its a no frills place upstairs from there bakers with just some old cornwall pictures on the walls i really felt at home here and before i left i bought a couple of cornish pasties which i ate the next morning which were lovely, def worth a visit

Lovely selection of take away cakes on show in the window but a hidden gem of a cafe upstairs is what’s great.

Stopped on a Daturday afternoon for Cream Tea - £5.50. Cafe was manned by three guys, I don't imagine any of them is named Pauline although you never know? Very nice cream tea it was too!

This place is fantastic!! Best pasties in Newquay for sure and the cakes are stellar!! Staff are super nice and you can get it to eat in or to go!

Oh I do hope this family run place continues to survive. It's a blast of fresh air in our franchised food world. Stopped for tea in the upstairs dining area. This is not an ostentatious place. You come here for the sheer delight of the cakes and cream and the laid-back mood. Very friendly staff made it extra special. So next time you're in Newquay and fancy a light bite, please don't hand your money to some cr@p franchise restaurant that microwaves its pre-prepped and processed dishes. Instead relish in some yummy home-made cakes at this wonderful establishment.

Popped in here for a quick lunch and glad we did. Very friendly staff and our sandwiches are delicious. Excellent chips also. Will go again when in the area.

Ordered a Cornish pasty and a takeaway cream tea pack. Had the cream tea two days later and was still so nice and fresh! Good value for money for the quality you get!

We visited this place twice. Had their afternoon tea and also cakes. We also took home their Roddas clotted cream and jam. Everything was so delicious and the place itself is so well kept and lovely. The scones were fresh, the cream (both whipped and clotted) was yummy and the jam was delicious. I have never tasted such delightful, well-made jam. They also have sandwiches and hot snacks, which are as good. But their cream tea is the best.

We happened across the little tea room in Paulines Creamery by accident but what a happy accident! It's a lovely little room tucked away upstairs overlooking the high street and on arrival we were greeted by a lovely lady who straight away offered advice on places to visit with our 3 year old son. She was so friendly and helpful. My son had a sausage roll, I had the Cream Teas and my husband had a Strawberry Cheesecake. Every piece of food we agreed was the best we'd ever had. Our bill was around £16 - £17 but I was happy to pay £20 without change because we enjoyed it so much. The bakery downstairs was full of beautiful cakes etc. If I'd had room in my tummy I would have had a chocolate cake! We would highly recommend Pauline's to anyone in the area.

Lovely and fresh resonably priced lots to choose from. Cant wait to return breakfast in cafe up stairs is also nice

Visited here on a rainy miserable day in newquay.

Discovered this gem whilst on holiday with my partner, what makes it stand out from others is the level of service you receive, with a lovely atmosphere you are truly made to feel welcomed with a family feel.

We were made extremely welcome at Pauline’s Creamery today. Our dog was given a bowl of water as soon as we sat down. Our waitress was very friendly and chatty and when someone else came in with two dogs, she asked If our dog was ok with others. We said she was somewhat timid, so the others were seated away from us which meant we could continue our lunch without having to worry. Our lunch and coffees were really good and we can recommend this tea room without hesitation.

The staff were great, and so was the food. However, in todays world, why was 90% of what they sol wrapped in cling film, sold in plastic containers,or even polystyrene containers. Pauline's Creamy needs to look at it's lack of Eco packaging. I brought a very tasty pastie from there but after seeing the amount of plastic in which the majority of the food was wrapped in......I never went back nor did my family.

Arrived in February out of season so we was seated immediately. Young lady took our order for afternoon tea which arrived soon after ordering. All in all the quality of food was fresh and good. The actual tea? One tea bag for a big tea pot was far far too weak. The salad on the afternoon tea is odd? lettuce & sweetcorn? Strange.

The most unctuous, gooey, gorgeous chocolate fudge cake I've EVER eaten. A taste sensation from the first mouthful to last - divine! Thank you Pauline's for bringing true joy into my life.

Pauline's chocolate fudge cake is probably the best i've ever had! Succulent, moist and baked to perfection! Will definitely be trying them if i am in the area!

We were looking for a cup of tea and stumbled upon Pauline's. It's nice that the cafe is upstairs because 1. You rise above the busy street level and upstairs feels relaxed, and 2. To go upstairs you have to pass the most amazing display of cakes. Upstairs the service was quick and very attentive. Tea came in a oot with extra water and more water was offered later. The missus had a tea-cake which was just right and I had a bowl of hot, crisp chips. Some of the best I've ever tasted. Just after ordering them I heard them sizzling in the pan in the nearby kitchen.

Its a shame they cant stay open all year, but business in Newquay is far too quiet in the winter months. Their fresh cakes are amazing and everyone should try them.

Hubby and I had the £10 cream tea each - what a feast! Shocked when the cake stand arrived as we could have had one between us.

Every time i go to Newquay i come here for sweet treats, this is the only place to go!

Always a good place to call in. Hot meals really good value and excellent cream teas.