Pasam Restaurant in Redbridge

Great value voucher. Almost empty so little atmosphere.

The food here is amazing. Fresh, hot and tasty. I will only order from here. Large portions and everything is perfect thank you

Excellent food large portions fresh and delicious

Food was bit cold. They didn't send the all the meze i.e aubergine etc. Delivery was late.Not happy with food portion. paid more than £50 and not enough for 2 people .

Food was freshly made and it arrived hot very good service

First and last time I will ever order from this place, placed order 7.45pm on Sunday, waited over a hour , then called restaurant to get an update, staff said order left 10mins before, order never received and they refused a refund saying food was delivered !!!!!! If you can't deliver that far then state it ! Will stick reliable restaurants like Wazir and Kabana.

Good hot meat. Good large portion

First and last time I will ever order from this place, placed order 7.45pm on Sunday, waited over a hour , then called restaurant to get an update, staff said order left 10mins before, order never received and they refused a refund saying food was delivered !!!!!! If you can't deliver that far then state it ! Will stick reliable restaurants like Wazir and Kabana.

Been told food will be deliver 30-40 minutes. After three times calling, food had been delivered one and half hour later. Food was cold, no taste at all and very salty. This is first and last order.

Thanks for ( EFES KITCHEN AND BAR ) We are happy 😃 to visit again to celebrate our birthday at your restaurant thanks for accepting table for late night & providing very special food with fabulous service and good quality & quantities iwill recommend to all to visit the restaurant to make your family or friends happy with there service and food thanks 🤩 a lot 🫡

The worst service I have ever received from a Turkish restaurant. I am shocked. The place was DEAD on a Friday evening and NOW I understand why... extremely poor customer service. I can't believe this is how Efes actually treats customers. Disgusting. Would 100% recommend other great local restaurants. This one doesn't care about customers at all

The best turkish restaurant I've ever been to. Visited several times over the past few years and always recieve a nice welcome; the staff are lovely! Food is gorgeous and very reasonably priced. I'll certainly visit again soon!

Really bad service! Cold food and impolite staff

What was that!? Absolutely dire!

good food , bad customer service

We got LOADS of food for £22. LOADS. It’s standard Turkish grub, you can’t go wrong. Don’t know why people are giving bad reviews because it had me paranoid. Food came quick as well

Food was brilliant they missed out my coke on my order with my meal but I am going to let them off as customer service plus food was fresh and warm when it arrived so will let them of and give them 5 star hopefully they will not miss out my cokes on my next order thanks

Order cancelled on justeat, more than likely because of the buy one get on free doner offer for 4 people came to £20 instead of £60.

Very bad. Mark delivered but never got my food. Also they’re not answering the phone.

Amazing service nice stuff, lovely foods, definitely we come back Recommend 5 stars

the worst moussaka i have ever had...no meat in it! it had obviously been defrosted as the bechamel sauce was lumpy too. Why was there an excess of tomato paste in it? The rice was only warm.

Delivery 1h late, total almost 2h wait since placing the order. Kunafa almost cold, very bad quality. Actually never had worse one. Ferrero rocher Shake more like Nutella mixed with milk.. £20 wasted

Food was late and cold. Disappointed.

Had a home delivery I just don’t understand why restaurants say they can deliver food and it turns up lukewarm need to do better

Dropped in by chance when passing, and was pleasantly surprised. The Proprietor and his Staff were super friendly and inviting, always a good start. The restaurant is small & fairly simple, but nice and clean. The meal turned up fast, the portions were large, and the food was delicious. For 4 persons, including drinks, £69. Comparing this to my local restaurants in Suffolk, its is very favourably priced. I greatly recommend this establishment, you will not be disappointed.

Ordered via Uber Eats, was sceptical from reading other recent reviews for Efes, but I have to say, the food was really delicious, fresh and piping hot! We ordered the king jumbo platter and it can easily feed 10 people with some seconds. We also ordered the sea bass which was also delicious. The delivery time was a tad bit over, called in, and got confirmation. Will be ordering again soon

Was good as passam now they rebranded to effes it’s gone down in quality ALOT. I got a chicken kebab and the bread was cold they couldn’t even warm it up. The chicken tasted like it was dead for 3 months had a bad smell and tasted horrible. Won’t ever be coming back here I’ve never had a kebab so bad.

Avoid this place!!!!!!!!! I ordered food today. Even though I was a 5-minute walk away, the food arrived in 1.5 hours and was ice cold, as if they had sent it from the refrigerator. When I called, they said it would come in 5 minutes. It came half an hour later. I asked for bulgur and salad with the meal. Neither salad nor bulgur was there, only mixed skewers. I didn't ask for chips and I don't eat them, but they sent me chips anyway. None of them are true. While I was my Pasha. This new thing was better. They can't do it, I don't recommend it to anyone

Excellent service, tasty food and very good portions. Gighly recommended 👌

Generous portions, freshly cooked and delicious, I ordered lamb donor with rice and bulgar, well packed and even the bread was still warm and soft!! the fish burger was tasty in a quality bun with plenty of salad too. Good standard of food, bulgar well flavoured and Turkish rice with vermecelli, definetly recomend. My only advise would be to add a note for more of their yummy garlick sauce , which was very creamy and the best I have tasted, larger portions please !! chilly sauce was mediocre.

Waited for 1 hour 45 min and food was obviously cold and not tasty

This restaurant has appalling service (ordered via just eat). They’ll make you wait hours for your order, lie when you call them to find out where they are, and tell you that they are on the way, then when you call them back 20 minutes later they’ll inform you that the driver is still in the restaurant (1.5 hours after order is placed). During this conversation, the rude staff hung up the phone then ignored 5 further calls made. He only answered when I called using a different phone. He said ‘the boss’ is delivering the food. And then when ’the boss’ does eventually turn up (more than two hours after ordering), he is very unapologetic and arrogant. Well that was my very unpleasant experience anyway, and rest assured I won’t be ordering from here again! Besides the service, the food was cold when it arrived and incredible salty. They need better staff with manners, who can communicate effectively.

Very nice, fresh, still hot and on time!

I ordered food for the 1st time from here and the food and service was absolutely not acceptable. Firstly I had bits missing from my order. I rang them and they said they will deliver my missing bits within 20 minutes and we waited 1 hour. In the meantime my platter which costed £65 went freezing cold. I literally live 3 minutes away from them so I don't understand what took them so long. The food was so bland, no flavour at all... 90% of the food went into the bin. I'm absolutely shocked about this as the other reviews on here seemed to be so good. If your looking for good Turkish for around that area you have to go to salamis on gants hill and trust me it's fresh food full of flavour, brilliant customer service and its worth every penny you spend in there, its deffo 10/10. The people who answers the phone on Efes were so rude amd they put the phone down on me. I would never recommend this place at all.

location 5 stars food 5 stars friendly and hospitable staff 5 stars. And as a great asset for this wonderful location that makes you feel literally in Istanbul, the city of Love (strictly it seemed to me) is Mr. COSTA who is visible from the first minutes you socialize, who has a lot of experience in the field, he fully deserves 5 stars for service, sociability and the most wonderful COCKTAILS 🍸 😉

Ordered food, they never bothered to deliver it. Waste of time, so assume food is rubbish too

Driver was very professional and polite

Lovely staff who explained what is in their platters and let us have a seat while the food was being made. The food was perfectly cooked and delicious but a little salty. Other than that it was great. Will come here again and recommend

The food was left at my doorstep, and then they rang me to collect it. The bottle of drink was missing, really annoyed at that as it wouldn't let me place the order without it. The Adana kebab did not taste Turkish but of Indian kebab.

Late and cold! Amd no receipt as requested

Best steak ever . Thank you . Meal was delicious. Wow brilliant friendly delivery.

Very very delicious food. Me and my daughter love the food here. Highly recommended. 10/10

food cold no taste salad was warm shame i was hoping for better had to microwave it

The last visit was excellent even though I have collected and not dining in . Food was good and fresh as we expected from them .

Yoghurt on iskender was off. Processed Lamb dinner on iskender instead of fresh lamb. No hummus arrived when ordered. Have chicken instead of lamb as they ran out and I don’t eat chicken. Really disappointed

What a disappointment this time. Lamb casserole tough, undercooked, barely seasoned. Loud music and deservedly few customers. Coffee machine broken! Trying to preserve memories of delicious meals but not visiting again any time soon

Went there as part of our group’s meal. We ordered the top sharing platter and some starters. Some of us commented that the food was quite salty and I don’t think we will be going there again. The music was quite loud and sometimes you have to raise your voice to maintain your conversation. The restaurant wasn’t busy even though we were there on a Saturday evening.

Nice place ,a hidden gem and great food

Good food. Good service. The complementary starters was very tasty. Only complaint I have is when I asked for water they gave me a bottled water with asking me if I wanted tap or botttled. Overall I would recommend this place and I would go again.

been ordering from here on uber food was usually good how ever went in today for the first time and the place look run down and not clean the food wasnt as good as it has been last two times i have orded . the way things are stored is very questionable for hygiene reasons rice was put in pots and left on counter, i know for fact rice needs to be stored in firdge or in hot pot also not sure if it is halal due to the ppl running the place as they deffo not turks

If I could rate 6 out of 5 i will be really happy. The food is so delicious and original in taste. The quantity in each platter is difficult to finish for one person. So overall it’s not just value for money, but definitely a must visit.

Amazing halal food. Huge portion sizes. Great taste. Kids loved the little Adana kofte the chef made for them with chips. Thank you!

Always providing great tasting food

Used to order small chicken shish all the time so after a while, I decided to order again. The price has increased by around £1 and a bit but when I open the container, the amount of rice is so little. So disappointed that the price has increased but amount of food given has decreased. Never buying again, absolute rip off.

Pasam Restaurant is a taste of turkey in the heart of London…I came in on warm evening looking for some food and I was greeted my the amazing staff. Not having Turkish cuisine before the staff talked me through the menu and gave me a deeper understanding. I ended up ordering the mixed kebab and I had no regret. 10/10! I would highly recommend this place to anyone likes good food, amazing staff and a lovely atmosphere.

Delightful service and good food. I’ll be back 🥂

Best Turkish restaurant in London. Highly recommend the hummus sharwarma - absolutely delicious!! I always get the Pasam 2 which is a platter. The meat is always perfectly juicy and very well seasoned. The lamb chops are my favourite very good about of meat on the bones! If you can check it out please go. Very good value for money and the service is always excellent!

Great food and the service was brilliant

Pasham genuinely offered our table the juiciest, most delicious lamb shish we have ever eaten. We highly recommend eating here. Only downside is the ambiance and the music

Food and service are amazing. Our server, Oana - the best! Well done, we love this restaurant.

Horrible place the food was bad and cold never order from he the women on the phone was rude

From the moment we walked in, we felt at home. The food was all delicious and the staff were friendly, welcoming and attentive.

Everytime I visit the area for work I have a meal here, I allways find the food excellent and the prices are very good for the quality.

Food was really good and came to the table quickly. Meat cooked amazingly well. Service was excellent. Music a bit loud but that's ok.

Wonderful service food excellent

No one asked her for plastic forks. We came home and just threw them. Why don't you guys ask if customers want plastic cutlery or not? Do you know that Allah doesn't like waste? And do you know that styrofoam boxes can't be recycled and take 5000 years to decompose? You guys need to think. And don't pretend the WiFi is not working and we have to pay cash. It's just pure tax avoidance.

Actually found this place really nice after reading some of the negative reviews, apart from the burnt Turkish bread and the waitress was a bit moody (Think she was Eastern European) The guy behind the counter was really friendly and I had Chicken Beyti which was delicious 😋

Simply brilliant. Great value, attentive service! Food portions were great, and nicely presented on these large chopping board plates.

By far the best turkish resteraunt in Ilford! Tasty reasonable priced and great service! Must visit

Honestly my favourite Turkish restaurant in London! The food is so flavourful and staff is so lovely! Highly recommended!!

Very friendly staff, food is very tasty..

We went out with our friends for a meal and wasent expecting to have such an amazing experience with the food 10/10 highly recommend

Waitress in yellow dress rude, stuck up. Cous cous tasted off. Disgusted avoid

We were looking for a nice Turkish place that also served donner. This for the bill nicely but we were so hungry we ordered too much. The food was freshly made and the grill was very tender, soft and flavoured. Service was a little slow despite the restaurant being quite empty.

a lot of hair on food just now i couldn’t eat it. waste of money

The food was so delicious start with pita bread and 3different yummy dipping, i had pasta with prawns for my main and the chef and the staff are kind too. Tumbs up for this restaurant.Mayra and Graham from New Zealand.

For the first time Pasam in Gants Hill, the staff were very friendly, the chef came to check if we needed anything, must be the best Turkish restaurant in Gants Hill

Excellent service and food, totally recommend it!

Amazing place, amazing food, Best food in the area highly recommend this place. 10 stars from me!

We've been coming here with my partner for a year now during the week and we've always ordered the lunch menu, which they have every weekday from 12 to 3pm and it costs £7.50. The man, who I believe is the owner is very nice and the food is good but the woman is just a bad person. She's tried to rip us off twice now. This time she charged us £30 although we had 2 lunch menus which should've cost £15. When I asked her why she overcharged us she said we didn't expressly said we wanted the lunch menu. I mean come on, we've been coming here so many times. Why are you trying to rip people off? She could've just asked at the start if she wasn't sure and frankly the food is absolutely the same no matter if it's lunch or not, it's just on weekdays it costs less as it is discounted during lunch. Very disappointed, wouldn't be going there again just because of that woman... Such a shame..

Highly recommended restaurant if you’re ever in ilford. Come and check them out. Food with a smile 😊. Even have enough to take back home. Nice music and excellent vibe. Will definitely return

Very high price. Platter for 2 person 40£ collection price.

Marita and Jonny was so welcoming and food was amazing .recommend

Excellent food. Very good lamb soup

Visited here last night for the first time with friends who recommended. All I can say is wow! Food was beautifully cooked, tasty & plentiful. We had No 2 platter between 4 and we couldn't eat it all. Service was amazing. I don't know the waitress' name but she was lovely. Prices were extremely reasonable. This is a hidden gem and we will definitely be visiting again.

Had a lovely Friday night dinner with family. They gave us a complimentary meze with hummus and tzatziki. Hummus shawarma was amazing with the quality of meat and hummus. Adana kebab and Chicken Beyti were very well presented and tasty too. The rice could have some more flavour. Overall great service and nice ambience.

I've not dined in, however order online multiple times, food is delicious, just need to be abit more generous on the portions for takeaway

Amazing food. I have been a regular customer for many years. I have never had any issues with the food. Family love the pasam platters. Meat is lovely, so soft & not chewy. Eyub is always very helpful & polite.

Good quality food. The customer service is excellent from the guy with tattoos. Food seems to be made fresh when ordered. Portion could do with being slightly larger. Always clean and tidy.

Use to go here all the time, food was great until I revisited, they changed alot and the attitude was one of them, no respect and was rude. A true shame as it is to be run really well seems like new management or something

My partner and I have been visiting Pasam frequently for over two years, we always rexcomend to others. The quality and price of the food is fair and presentation is spot on. I also find the staff to be kind with extras such as bread, never any trouble, or cost. Great variety also, the menu is vast.

I have been there few times in last 5 weeks. good tasty food. the sauce is very good. I recommend this place.

So pleased to find this restaurant open at 11.40pm, Quite a few people in restaurant which was a good sign, Out came starter of pitta bread with that lovely red sauce on it cooked to perfection, Accompanied by chilli sauce, yoghurt & houmous oh dear I could have filled might self up before my main dish, it was so tasty, But fortunately my chicken shish came out to stop me breaking out, Lovely large rectangular plate with a great healthy portion of chicken cooked really well & a lovely assortment salad & very tasty rice Faultless, Oh deliciousness! I certainly will come back here, I thoroughly recommend this place, It’s a munch emporium

Good customer service and efficient and friendly staff

Food was very good m, there are far better Turkish restaurants in the area or just a little away in north London.

The chicken sish it smells weird, the hummus the same ! Very disappointed 😔

Very friendly staff, so delicious food 😋 😍 😀

Absolutely amazing food! Thoroughly enjoyed every dish. Friendly, family run business. Authentic.

Poor service, we had such bad service, the food standard has dropped, I had to ask for one thing about 3 time, the food wasnt fully cook. we had told the waitress that food hasnt been cooked, they have switched off the main till which all orders recorded. i reckon that they can over changer anyone without know what you are paying. I have been eating this restaurant for 3 or more years and the service was amazing but now the service really bad. I remember that one when owner was one man army and the owner has got army now. the waitress were more worried about keeping the music running in the restaurant. Just because you got the customers but it doesnt mean that you start changing the business and take the piss as well. THINK ABOUT IT

Excellent staff, Yum food I'd recommend it to everyone Not forgetting the beautiful ambience 😻