Park Life Café at Britannia Leisure Centre in Hackney

Hugely disappointed by the staff's behaviour, the lady at the till, called me rude in front of the whole queue. Please do not go there if you respect yourself.

unfriendly staff, they pretend to be cool and easy London fashionable but in reality they are careless it's chaotic and not well kept

I booked a table for 18 people at to celebrate my husband’s birthday. We arrived at 1 pm, expecting to have lunch together, as I had clearly stated when making the reservation. Unfortunately, the entire experience was a disaster. Upon arrival, we were told to order through an app, but after trying for 30 minutes, the app kept saying they were too busy to accept orders. We had no choice but to go to the bar to order directly, where we were told the wait time for food would be at least an hour—despite it being peak lunchtime. After waiting patiently, one of our friends went back to the bar to place an order after confirming a new dish choice with his wife. When he returned to the bar just five minutes later, he was told that they were no longer accepting *any* orders at all, and that he would have to order through Deliveroo and have it delivered to the restaurant! This was at 1:30 pm, during peak lunchtime, for a group that had made a reservation specifically for lunch in the restaurant. To make matters worse, after waiting over an hour, we received below-average food that was overpriced and disappointing. This is absolutely unacceptable for a place that claims to cater to large groups and events. The lack of communication, delays, and poor service completely ruined what was meant to be a special celebration. If you’re planning a large event or want a decent meal in a timely manner, I would strongly suggest looking elsewhere. I regret choosing this place for such an important occasion. ---

Great Bar, friendly staff and great atmosphere