Based on 109 opinions finded in 1 websites
Based on 109 opinions finded in 1 websites
Nº 262 in 432 in South Ayrshire
Nº 46 of 75 Other cuisines in South Ayrshire
Opinions
This was definitely the worst Burger I’ve ever eaten in my life. It was dry terrible with plastic cheese never worth £17.95
Paul O . 2024-09-13
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Worst dinner I’ve ever had. Overpriced, horrible food. How they can get nachos so bad is beyond me. Lucky if there was two spoonfuls of shredded pork on the plate and they came with awful pouring cheese. Fish and chips equally as bad! Save yourself the best part of £40 by bringing your own food! Just a shame it’s the only place you can eat other than WH Smith.
Alocar . 2024-09-10
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Good Lord. What a sad place. Overpriced, grumpy staff, poor selection, miserable portions...truly awful but then if you are the only place open to eat, then I suppose you can do what you want.
johnmL3764YA . 2024-08-31
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fantastic service from the team : Jane, Janice and moe. Looked after us all while our flight was delayed 5 hours Thank you
Kris T . 2024-08-16
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Half bowl of chips just cost me £5.50. Don’t mind paying airport prices but really poor amount of chips. Don’t bother if hungry buy 2 packets of crisps from wh smith
Julianna M . 2024-07-30
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Not cheap but it is in the airport, staff very friendly and helpful. Food was good and place is very clean just wish our plane would hurry up 😂😂
GORDON H . 2024-07-05
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I was charged £12 for a large glass of wine! Absolutely scandalous considering that I can buy a good bottle of wine for £10! Also, they offer 2 bottles of water for £3.99; at least they could chill it in their numerous fridges. Absolute rip off.
Mark . 2024-04-26
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Review of 2 for surrounding and staff Should say understaffed staff Menu no tikka, no curry, no skewers , no fish, no breakfast 🙄 got lasagne tasteless watery Should have got a meal deal from WH Smith’s
TmonT . 2024-04-14
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Arrived at the airport looking forward to a bacon roll and a cup of tea before our flight. The cafe does not have bacon rolls on the menu. However the lovely staff at the counter informed me that the chef had agreed to make us some @ £7.50 each totalling £22.50. I ordered 3 bacon rolls and 3 cups of tea. They were unable to make the tea because their hot water machine was broken. I was to queue at the other bar, at the other end of the departure hall. There was only one boy on at this bar and he was struggling to cope with the demand. Can I point out that there was 4 staff on at the food counter and he was on his own at this bar. The bacon rolls arrived cold and were very overdone. I was told that this was because the hot plate was broken. I sent them back and asked for them to come back hot. By now we had our tea which was getting cold and our bacon rolls arrived back. The chef had toasted the rolls and cremated the bacon. It was inedible. What he should have done was made us fresh rolls and bacon. As there is no option but to use this cafe. Bring your own. The managers should be ashamed of the food and the service provided. If I hadn’t been called for my flight, I would’ve asked to speak to Manager and demanded my money back .
lottiemactottie . 2023-11-10
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They couldn’t supply poached eggs as it requires setup! Breakfast roll had one sausage split in two instead of two sausages. App not working so had to order at bar. No prices for drinks showing. There should be Lorne sausages and proper rolls not brioche buns and Cumberland links. Bacon very fatty and undercooked. There are only two flights today so hardly rushed off their feet
Lynn F . 2023-10-04
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Poor quality food. Overpriced Small portions Burnt pizza. Incorrect pricing Dirty tables and floor. Honestly not worth it also staff attitudes when these issues were raised very poor.
Liamyooz . 2023-09-13
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The Chicken Burger was brilliant and the crispy chips . Quick and efficient and staff were very good
karentK2997UT . 2023-08-16
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Paris was very helpful at the till. Food and drinks all came out quickly. Fast and friendly service from all staff members
Emily R . 2023-08-09
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Very poor service, not enough good staff and some of them quite rude. Obviously under pressure so please get some staff soon, and train them properly. Very pricey too. Can’t wait for the response, although easy to copy and paste!…so not very personal!
anne873 . 2023-08-04
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We were served by Breagh. Fantastic customer service. It’s nice to have friendly banter and a smile. Gr8 start to our holiday and a credit to the restaurant.
Darrin M . 2023-07-18
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Served by Harry and Charlie, both of them greeted me with a warm smile, very friendly, courteous and helpful. Great work 😀
Kay R . 2023-07-16
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It is expensive but it is an airport! The food was good and the service was great from Jane, took the time to chat to customers and was great with our kids
j0annawils0n1 . 2023-07-16
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The service was impeccable from start to finish. Euan personally ensured that all my needs were met, supplying regular refreshments to relax me before my flight. Would highly recommend to anyone flying out of Prestwick airport to take the time to experience Euans top tier customer service
Liam G . 2023-07-13
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I ordered their "Ultimate breakfast" and waited over 30 mins , for this to be delivered, to my table, everything Stone cold and swimming in cold grease. The bacon was cold, but also burned brick hard and the eggs like rubber and their yolks burnt into the eggs. it was very obvious that this "Crap Breakfast" had been sitting out waiting to be delivered, but with only two girls, trying to clean and tidy tables and also deliver meals, was a joke and ripping off their Customers. While waiting for my meal I noticed many tables uncleaned and half finished breakfast meals/rolls, I also stood in a queue waiting for my coffee, for 15 mins, a young guy on his own trying his best with the big queue of frustrated customers, by the time my breakfast was deliverred, the coffee was now cold as was this Disgusting breakfast, which I left with only a small mouthful. Do not waste your hard earned money going into this Place, more staff required Urgently.
DarkBlueDundee . 2023-07-08
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Only 2 staff on seemed one on bar one on food with a large q at the bar .Every table filthy piled with dishes took over an hour to get our food .was served by Lyndsay what a gem of a girl suggested food and drinks with a warming smile and attitude .
sara s . 2023-06-06
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very friendly and attentive staff, very clean, would go again food was delicious, all my friends got different meals which i tried and all were great
Keira S . 2023-06-05
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great service from Lyndsay! very friendly and food was very good would really recommend this restaurant
saoirse c . 2023-06-05
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Great friendly staff, the food was brilliant there was a lot to choose from and the service was top notch
Becky M . 2023-06-05
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Lynsday served us and was first class suggested a drink and had lovely manners! Thanks for a great start to the holiday
Cheryl A . 2023-06-05
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Stopped off for breakfast before my flight, enjoyed a nice full breakfast with orange juice! I was served my Taylor who was very friendly and helpful in answering my questions, 10/10 :)
MatBiernat . 2023-06-04
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Had lunch before heading out for a holiday hen do! Ross and the team were great and all 19 of us were happy and enjoyed drinks and food before the flight! Great service would recommend 👌
Fiona D . 2023-06-03
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Food was average and the service was terrible, dealt with Taylor, who was rude and unhelpful, not only to us but to other staff members, horrible experience.
Nikki F . 2023-06-02
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Janice was amazing , very pleasant and 10/10 for customer service , staff behind bar were rude because I asked for an extra glass , said another one to wash , breakfast was disgusting and overpriced and dry , asked for my egg to be...
luvfoodndrink . 2023-05-11
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Great experience helpful and friendly staff always accommadating when asked and done so with a smile, jamie was especially helpful and had a good crack with us all
Martin M . 2023-05-11
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Janice who seems to do everything was lovely So obliging,friendly and helpful,To much staff behind the bar some of them should be out giving her a hand not leaving her to do it all on own Food was overpriced and of poor quality wouldn't recommend...
Mandy M . 2023-05-11
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Friendly service. The food was good and quick. An enjoyable experience all in all waiting for a flight.
Owen S . 2023-05-08
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The service from Jane was five stars! Professional and friendly. Thank you for making the start of my holiday great x
thomas_t3333 . 2023-04-30
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Cracking service from Jane serving bubbles with banter. Made me forget about how pricey the drinks were!
ayrshireflyer . 2023-04-30
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Amazing service by Alicia, and another girl who was working with her. She helped carry my coffee to the table as I was busy with my kids x
cheryltaylorx . 2023-04-24
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Just been charged £4.50 for a half pint of Moretti beer! Be warned! No price list on display so you can be easily caught out.
Panaga M . 2023-04-24
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This is an awful place. I hate saying this as I am local to Prestwick and want the airport to do well, but its probably the worst experience in a restaurant/pub I have ever had. Dirty tables, plates piling up,horrible overpriced food. Why not take...
I6173TXkimm . 2023-04-07
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Breakfast was cold they did not have any eggs Bacon was tough and had been lying about for hours the sausage was the same no butter with toast the worst experience I have ever had of Breakfast Just dont go
Donnie M . 2023-04-04
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This is an airport departures bar restaurant so I write this review in that context. Order from table qr code system- not available Preferred big breakfast meal option- not available Draught Beer - Not Available Tomatoes sauce and mayonnaise for burger- not available. Cost of...
Dougie G . 2023-04-02
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No Eggs on a breakfast menu ? Table dirty and not cleared, won’t be back, grab food before departure lounge if you’re smart, this place is a waste of time and at £14.99 for a breakfast you would think they would have the basics.
E1847SSdavidr . 2023-03-31
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On early morning Ryanair flight, ordered waffle and a breakfast… waited 29 minutes on it coming to table, chased after 22 mins and was told it was just coming, I’m assuming at that point they remembered it was ordered and sorted then. Lady delivering couldn’t...
michaelr101 . 2023-01-20
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Katie looked after us from as soon as we sat down with wonderful, friendly service. There was a small innocent error with the food order which they responded to and sorted within minutes. Mistakes happen! but as you would expect everything was dealt with perfectly....
vaultdweller333 . 2022-09-28
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The staff are lovely! My flight got delayed so I ended up at the bar, the staff were so helpful and pleasant. The food is exactly what I was after. Special mention to Brianna, Ruaridh and Armando for providing 10/10 service!!
eljesa . 2022-09-26
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Janes customer service is fantastic really goes above and beyond. The 5am pint never tasted so good thanks to Jane. 12/10.
shannonsI4736MJ . 2022-09-22
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At Prestwick airport bright and early and Jane is giving great vibes, she is the life and soul of the Par and Eagle!!
Ally C . 2022-09-22
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Away for a stag & Jane couldn’t have been any more nicer & efficient when bringing our morning rolls before the big weekend! Lovely woman who loves her job!
TurnerJL93 . 2022-09-22
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On a stag do and the service from Jane was excellent. Very attentive and welcoming. Will definitely recommend. Chris
christophermN7538ZA . 2022-09-22
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Top Food and service !!! Thanks Jane you are some laugh lovely meeting you :) !!! Xxxx can’t wait to start our holiday now xxx
katiewS5328FL . 2022-09-22
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Had a great experience here! Quick and friendly service (special thanks to Jane!) even though a couple of flights were leaving at the same time.
O7651QBsarac . 2022-09-22
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Jane is glorious, she brightens up my 5am flight with her bacon buttys. She is a joy to see and our group loved having her around
JamieNol . 2022-09-22
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Her name is Jane, she keeps me sane until I get the plane to Spain, she’s gonna take me through the lane until I’m hame and shes definitely no a pain. She serves cider but there was nane, then she brushed my mane but I’m...
S8322UKhollyc . 2022-09-21
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Our waitress Janice went above & beyond with us especially with our two girls she’s couldn’t b more helpful. Lovely lady she’s worked off her feet!!
angiecK4571RR . 2022-09-20
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The people are lovely at this restaurant, the food was decent and it’s only £3 extra for desserts (the brownie and the waffles were great). Enjoyed our visit and will come again.
S6247RFlaurenh . 2022-09-20
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Janice was a star … organising the queue with a great sense of humour. Beavertown Neckoil was very welcome! Food ok too which was brought to the table by friendly waiting staff.
277eilidhg . 2022-09-20
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Great beer on tap served by the one and only Janis! She handled the queue with expertise and laughed and joked with the customers.
mazzadaly . 2022-09-20
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Great start to the holiday, Jane and her team are very friendly and chatty and gave excellent service at the Par and Eagle, Prestwick Airport.
Gavin M . 2022-09-19
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Top quality service to the table. Much faster than queuing. Staff were helpful and polite. Food was very nice even if over priced. Refill filter coffee would be a good addition. 5 stars!
Laura D . 2022-09-19
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Jane was lovely and friendly! The service and nice and quick and she advised us of the menu and was really chatty
T6273YKlisah . 2022-09-19
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Staff at the bar were helpful, quick and friendly, especially Jane. Foods available, but limited (possibly due to Queens funeral?) and rolls too sweet.
helensJ6528AS . 2022-09-19
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Service was excellent and staff really friendly and especially as this is the only bar open in airport on this the day of HM Queen Elizabeth's funeral. Thank you to all staff
Y216OWandrewn . 2022-09-19
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Jane served us, very friendly! Got a decaf latte and toast which was great, and some water. They are currently using a reduced menu but there’s still plenty of choice!
Abigael P . 2022-09-19
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Jane and her staff were lovely and friendly. Food and drinks were lovely and started the holiday off just right! Thanks Jane👍
940callume . 2022-09-19
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Really friendly and helpful service. Offered an alternative as my wife is gluten intolerant. Taylor served us and couldn't have been any nicer
Mike S . 2022-09-19
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Jane looked after us very well. Great service with a smile at 6am! Nice wee bacon roll too. Speedy service. Coffee a good wake up!
Carol B . 2022-09-18
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Janice service was first class, a great bartender and with a lovely personality. Especially at first thing in the morning. Good food and drink, and the banter is free. :)
R6620FNgordons . 2022-09-17
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The burgers were top class, and the service was fast with polite and friendly staff. The dinning area was cleaned regularly
M9249XLsamm . 2022-09-17
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Staff was very nice. Janice was amazing and couldn't have been any nicer, also made an amazing cappuccino. 100% would recommend
WeeAndrewD . 2022-09-17
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Clean and quick service! I was served by Jane and she was so lovely, she was friendly and happy and just made the start of the trip!
F4353XAkg . 2022-09-13
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Amazing service on our way to Portugal. Jane was wonderful as were the rest of the team. Thanks you for starting our holiday in style
Heather D . 2022-09-12
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Excellent traditional breakfast today cooked by Cammy, tasty, not greasy, just the thing to set you up for the day.
MargaretD308 . 2022-09-12
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Very polite and attentive staff. Jane was lovely and got us everything we needed. Very good food too. Pints were great and good choices
T5147QCzoem . 2022-09-12
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Absolute fantastic service from a woman named Janice … couldn’t more helpful 🥰 very chatty just what a bar person should b like 🙌
juliemE6123FI . 2022-09-05
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Fab chat, beer and hospitality. Janice was great and kept us topped up while we waited for our flight. Don’t hurry through security, stop in for a pint first!
C2098RNpaulh . 2022-09-05
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Off on holiday with my girlfriend we stopped off for a couple of drinks before our flight and Jane served us. She was incredibly friendly and her customer service was second to none. What a way to start the holiday!
130liamr . 2022-09-04
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Served by hope and she gave great service and was very helpful. Accommodating for gluten free options.
Y3309CJamyt . 2022-09-04
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Severed by Hope who was happy and friendly especially given it was 4.30am. Airport prices are always expensive but £6.99 for a roll and sausage is far too much.
bq92 . 2022-09-04
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Janes service was great today great bartender and lovely person! Recommend this place! Drinks are brilliant and cheap
elliemB3357JR . 2022-09-04
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Had the most amazing experience with Jane and Janis. Both these ladies offered the highest standard of customer service I’ve had in an airport. Jane with with warm and friendly service and Janis with the most pleasant table side manners. Both an asset to the...
173connorf . 2022-09-04
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Class service from Oliver and food was class compliments to the chefs and all staff very welcoming environment
charlieharry12345 . 2022-09-03
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Lovely start to our girls trip, bar staff were polite and friendly, despite the early hour. Service was quick and efficient and quality drinks were served
Coastal02202336515 . 2022-08-30
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Just passing through on holiday, stopped into the bar for a drink. Very friendly and attentive staff, including Janice. What a hard worker she is. I work in hospitality myself and she’s very friendly with the guests and takes the time to ask how you...
DundeeDad . 2022-08-29
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Excellent service from Jane 😃 went above and beyond to make sure we had an superb start to our holiday. She was utterly amazing
Kenny A . 2022-08-29
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Excellent staff, friendly and attentive. Janice was great - buzzing around clearing the tables. Nice friendly face to start off our holiday.
Scotland22 . 2022-08-29
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This is a great wee bar, they even had pimms - a staple of every journey - very chic aesthetic and great staff, Taylor was super friendly :)
Sherpa231940 . 2022-08-28
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Had a 6am flight so we were here at 4:30am. Staff were really friendly (especially Taylor) and helpful given the time and that it was quite busy. :)
Junior_Baiano . 2022-08-28
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Staff were very friendly and accommodating to our needs, breakfast was lovely and came quick before our early morning flight. Jane was a credit to her team, offering to get us any extras and a service with a smile.
199reganp . 2022-08-28
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Service from Janice was exceptional. Very helpful quick service. Lovely food. Janice was very friendly and welcoming.
Oliantarm654321 . 2022-08-10
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Janice was great when serving us, good patter and great food. Also great service from the bar staff.
olivertX2063QX . 2022-08-10
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Fantastic experience at Prestwick airport. Staff were friendly, relaxed and could not do enough for you. Lauren (Bar) was excellent at her job….thank you!
M4477UCkn . 2022-08-08
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Jane & Iona at Prestwick Airport were wonderful very cheerful and attentive. Eating area very clean and a very relaxing atmosphere
Q2811WXdonnag . 2022-08-06
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Good, quick service for food and drinks at the bar! Jane and Iona were very friendly! Enough seating to accommodate everyone!
emma1209836 . 2022-08-06
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Food and Drinks served very quickly, staff were helpful and friendly and plently of seats to sit down at the bar.
312gregorm . 2022-08-06
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Prices may be high, but when your served by the lovely Jane and Iona with such a friendly manner makes it all worthwhile. Thank you
louisesH3565ES . 2022-08-06
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Seriously, it is your only option. But the staff make sure that you are well looked after. Jane & Iona helped us out with drinks and ordering. As with everything these days, they are operating on a limited menu. We had the Belgian Waffle with...
shawndelli2022 . 2022-08-06
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Lovely staff relatively clean....not bad choices on menu but gravy was soooooooo bad, wasnt gravy more like Brown water really really bad, but overall staff very attentive.
dawnfA1893JA . 2022-08-02
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i was served by craig and lauren who were really friendly and patient. especially for it being so early in the morning 🥱
maia_grrl11 . 2022-08-01
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We were served by William. amazing service! Nice food and very friendly and making sure had everything we wanted and had. makes the experience more enjoyable😃thanks again excellent service !!
shannonbN1575GR . 2022-08-01
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Kieron was so happy helpful and friendly. A very Nice change form the norm right now. Had a club sandwich it was nice but overpriced at £12 for a sandwich. Will probably not eat here if a had a family would need a bank loan...
denisemS8011WR . 2022-07-28
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There was a very limited menu, hardly anything to eat but eggs were good and Jane was very cheerful! So we’re deciding to give them full rating
Aleena A J . 2022-07-27
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My family and I were travelling from Prestwick to Gran Canaria and stopped by the bar for a drink. Kieran and Brianna were very helpful and were happy to answer my twenty questions about wine/Prosecco prices. A lovely start to our holiday!
sarahhN7008VV . 2022-07-27
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We visited on 27th July & Jane offered us great service, even during a very early morning flight. She was friendly, helpful & looked after us, great customer service!!
X6267XAoliviak . 2022-07-26
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