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5.0

Based on 59 opinions finded in 1 websites

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Nº 5 in 551 in Bedford

CUSTOMERS TALK ABOUT DISHES WITH..coffeecake
Score
OpinionsNoteTripAdvisor595.0

comment_iconOpinions

I arranged an Afternoon Tea, baby shower for my sister at Papillon in August. I was in contact with Lisa from the start to sort out all the details, and Lisa was so lovely, friendly and happy to accommodate all our needs (including dietary needs). Even when I had to change the number of people coming (two times!), Lisa was still happy to help me out. On the afternoon of the event I arrived early to set up, and was very kindly given the big space at the back of the Café that was more private. Lisa and her team allowed me to put up banners and asked if I needed anything, etc. After all the guests had arrived, the staff at Papillon were so helpful in accommodating all the needs of our large group. It was also very and relaxed, as they allowed us to have time chatting before bringing out the afternoon teas. The Afternoon Tea was 10/10 as it always is, (I've been several times before!) such a great selection, and everything just tasted fantastic. But nothing can beat their sausage rolls, the best I've had in Bedford! They even put a little baby shower decoration on the afternoon tea stands, which was so lovely and gave us extra cheesecakes. Even after the Café was closing (and we lost track of the time.....) the staff were so considerate and let us stay a little longer to finish up our games. Every request I had (pencils for our games, boxes to back up the cakes) the staff couldn't be more helpful. At to top of it off, after we finally left (well after the closing time!) one of the staff members kindly took a group photograph. Overall I am so happy with the experience, and so grateful to all the staff at Papillon for helping to make this Baby Shower so special for my Sister. THANK YOU

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Rachel M . 2024-08-27

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After some appointments in the area we popped in for a cup of tea and a scone. Excellent quality ingredients - Twinings, Lurpak and Wilkins - and the scone was soft, light and fresh. Generously sized too. Staff were warm and welcoming. Spotless crockery, cutlery and tables. Good value all round and certainly better than you'd get for the same money in one of the multi-corporate coffee houses.

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SpecialAdviser . 2024-03-15

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I come to Papillon on a regular basis to start my mornings off and am always greeted with a friendly smile and a delicious cappuccino. It has a really friendly vibe and the decor is nice and cosy. Highly recommend!

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Yolaina V . 2023-09-26

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This place was perfect for a school reunion for the 6 of us. The afternoon tea was delicious and the service was exemplary. We will return.

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holidaymakers58 . 2023-06-16

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Been here many times and the drinks, food and friendly staff never fail us. Tried the new brunch menu today having smashed avocado on home baked sourdough toast with two beautifully poached eggs. Excellent. Try it.

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MAKLLM . 2023-05-10

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We came here for lunch and really enjoyed it. It’s a regular coffee stop for us but this time we ordered from the panini and baguette fillings menu. All was great (delicious thick-sliced bacon too!) and served in good time. The interior itself is comfortable and relaxing. I dare say we’ll return for more soon. Their cake options are great as well! Another excellent example of a local independent doing well in Bedford.

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Dacuk . 2023-04-15

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The coffee here is very good and the cakes its a pity their menu isnt more comprehensive. The staff are friendly and will stop and chat. Worth a visit

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bradbrookdenise . 2022-07-04

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We popped in for lunch midweek and the food was excellent. The service is always good and the coffee is a good blend. They have very healthy food and drink options and parking can be found outside.

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ALAN C . 2022-02-06

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Whenever I visit Papillon the staff greet us with a smile and are very helpful. They have a great range of cakes and a lovely range of food for lunches, I ordered a bacon and brie baguette, they are very generous with the fillings, Coffee is good and the cakes are fresh. will definatly come again.

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G1619PVlaurat . 2022-02-03

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Went with a friend for breakfast & loved the new deco. The food was great with a very varied menu of food & drink. Can’t praise the wonderful staff enough for their customer service . They were very approachable & couldn’t do enough to help in any way . Definitely will be visiting again . It’s well worth a visit .

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Getaway22581431364 . 2021-11-27

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I’m guilty of not frequenting this amazing coffee house as much as I should, but every visit is great. The staff are amazing across the board, very welcoming and friendly, and the drinks/ food are always spot on.

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JTT82 . 2021-11-17

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Delicious home made cake - the raspberry and white chocolate is fab, and everything else looked equally good - nicely decorated surroundings and really friendly helpful staff. This is a lovely independent coffee shop, a real find.

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BohemianDoris . 2021-11-09

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If you're in Bedford and fancy a hot chocolate, look no further. The Baileys hot chocolate is an experience more than a drink. And great Service and ambience to match

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171greggj . 2021-11-08

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Great choice of sandwich fillings. Quick and easy to get ordered, service great. Side salad without any dressing which would have been an improvement. Bacon, Brie & Avocado sandwich was delicious and I will be having again! Would recommend to a friend and will be back.

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NHB2601 . 2021-09-07

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We visited coffee shop for coffee and snack at midday. I would say my sandwich was much better than my coffee. I didn’t like the coffee taste, I would recommend this place for breakfast or snack but not for coffee.

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antoncarth . 2021-08-30

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This was my 2nd visit this week with 1 visit the previous week. Each time the Food Excels and customer service is just superb

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Deepak C . 2021-07-24

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This Coffee House is a gem in Castle Road Bedford. They have a comprehensive menu and the cakes are Divine baked by Lisa. Amazing

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Deepak C . 2021-07-23

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Fantastic coffee shop with the best coffee ever. All varieties of nut milk if you don’t have dairy. This is my favourite coffee shop in Bedford. The cakes are home made and incredible. Very reasonably priced too. Try the Viennese whirls they are huge and...

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suewN3574DN . 2021-07-06

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Papillon is simply a joy...... food is enough to ponder over as it's spoilt for choice. Coffees teas etc...they are quite the specialists and again have a great choice Service and staff... upbeat and they smile. Considering that this is a smallish cafe...it packs a...

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Phillip D . 2021-05-12

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Thank you to all the staff at Papillon, Lisa and her amazing team. They never fail to make you feel welcome. Despite the difficult time, they are working incredibly hard to make Papillon work and their customers feel safe. I visited yesterday with my son,...

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hmcinn89 . 2020-10-21

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A friend and I had a social meeting here this afternoon and the staff couldn’t do enough for us. The place is so well managed with table service, socially distant tables and is spotlessly clean. Of course, it also helps that the coffee is amazing...

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Rob S . 2020-10-12

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Lovely little place. Love the way it's been done up. Friendly staff. Managing Covid19 very well. Will definitely be going back :)

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269linv . 2020-10-12

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A hidden local gem! I held a private event here and was extremely happy I did. The food was superb, presented in a warm cosy friendly atmosphere. Exceptional service from all the team, very attentive and professional. Coffee house in the day, wine bar in...

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Sarahjpiggot88 . 2020-10-05

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Scrumptious home made cakes and lovely fresh hot tea. My friend had a milkshake in the end which was overflowing and looked amazing too.

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Kay_Aujla . 2020-03-22

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Visited on a busy Wednesday Lunch there is an extensive food menu and coffee great too. Cakes are gorgeous lovely atmosphere and very friendly staff. Highly recommend this lovely little coffee shop.

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joannet139 . 2020-02-26

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A lovely little coffee shop on Castle road, only had drinks here but the coffee tasted great. Next time we will definitely try the cakes!

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DDonoghue88 . 2020-02-24

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Met a friend for a catch-up in this lovely coffee shop. The food was very tasty and the coffee had a good flavour . It was busy and not everyone that came in was able to find a seat.

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CarolineAnneBeach . 2020-02-23

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Absolutely lovely place a hidden charm lovely relaxing half hour hot chocolate and crumpets what more does a woman want on a cold Thursday morning

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0michaelal . 2020-02-19

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Meet my wife in here for lunch as she was only working down the road , and was easy to get to as I cycled into town I had a nice lunch , we both had ploughman’s it nicely presented ,staff were friendly and the...

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16leem . 2020-02-01

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I like to support local business in my area who are independent from the large chains. This is one of my favs. You get a large slice of homemade cake always whereas other places charge you more for a slim slice of bought cake. My...

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zara947 . 2019-11-17

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You can sit just outside on a warmer day and watch the world go by with a nice coffee and good food choice. They have lots of cakes, sandwiches and special smoothies.

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ALAN C . 2019-10-20

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A good stop over for a coffee and biscuits! Didn't stay very long to be able to judge the food. Waiters are kind.

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Maurizio P . 2019-10-09

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Can’t fault these guys, a warm and friendly atmosphere with great food and coffee. I’m a regular visitor and my high expectations have always been met!

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Rob S . 2019-09-04

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This is one of my favourite cafes to go to. It's decorated for maximum comfort and cosiness. The coffee is excellent (of course) and they offer free from cakes too so perfect for my daughter and I.

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rebeccasGLUTARAMA . 2019-09-03

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A perfect local coffee shop, great tasting coffee and lots of choice of food for all tastes. Very friendly and accommodating staff, they go out of there way to help you. Seating outside as well. An ideal place to pass an hour away with a...

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martin p . 2019-08-25

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Came here on a Sunday afternoon for a spot of lunch and cake. It was quiet inside (and we sat outside) staff were friendly and service was pretty quick. Ordered a salami pannini, which came with a bit of salad and crisps on the side....

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rbrta_x . 2019-08-15

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We visit quite regularly and the food and service is always lovely. Cakes are amazing!! Since the extension there are lots of cute little books and crannies to enjoy. You can sit at a traditional table or relax on one of the sofas and quietly...

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phillym-m . 2019-08-14

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It is difficult to find a coffee spot outside the town centre in Bedford, so I was very pleased with my discovery. Good coffee and cakes and friendly service. A good coffee spot outside the beaten tracs.

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Kpaxer . 2019-08-04

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A lovely coffee shop to enjoy a great cuppa and tasty food. Super friendly staff. Such a pleasure to take time out of the day to meet up with family in this coffee shop. Highly recommended.

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Muppets19 . 2019-07-27

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a great cafe offering a tasty supply of cakes and pastries as well as excellent coffees . its small and seating is limited but nice and cosy. It does get busy so you may have to queue at the counter to place your order --but...

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Chasingdreamscape . 2019-07-16

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A wonderful local independent coffee shop . As well as the very good coffee they also have a full and tasty lunch menu and delicious range of home made cakes .

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Seaside23240043666 . 2019-06-26

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A great traditional cafe which serves an excellent breakfast with lovely staff. An A board outside would help to find it!

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christinewimborne . 2019-06-23

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Thank you Lisa for my daughters amazing 40th birthday cake. It looked fabulous & the lemon drizzle cake was delicious. My daughter loved it. And thank you Lisa for being so helpful in helping to decide what type of cake to have. Will definitely recommend.

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Gillian W . 2019-06-03

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We live near this cafe and we love it. The food is delicious and everyone is always very friendly. Everyone who works here is very accommodating of our frequent visits to see if they have rainbow cake!!

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NaomiBedford . 2019-03-29

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We often call in to this little cafe when taking a walk along the embankment. A short detour and the reward if a sit down and chat, as well as a generous slice of cake or a delicious brownie as an occasional treat. It is...

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Charlotte W . 2019-02-12

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I held my sister-in-laws baby shower at Papillon and had the loveliest day! Lisa was so helpful and accommodating for my plans and ideas. The food provided was a lovely afternoon tea and it was delicious, presented beautifully and there was loads of it, very...

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OliviaFoord . 2018-12-20

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Yummy cakes, snacks, and drinks, non alcoholic of course, really good value. So worth a visit . The owners are delightful too.

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margaretcottenden . 2018-12-11

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