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3.5

Based on 1.210 opinions finded in 2 websites

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Nº 310 in 387 in Ashford

Nº 2 of 3 Other international cuisines in Ashford

CUSTOMERS TALK ABOUT DISHES WITH..ducksushiribscurryprawnmustsoupbananacookedricefriedpizzacreammeatpaychickencoke

comment_iconOpinions

We arrived at 9pm which seems to be late in Ashford even on a Friday night we did go to Pizza Express 10 minutes earlier but we're left at the front door with staff looking at us like the dog dragged in something nasty and turned us away. So we thought we'd chance Paperduck and it was a pleasant surprise we were walmly welcomed served efficiently, some of the food bins were empty and we thought end of the service we were getting the left overs but to a great surprise they refilled those bins just right, the food was really good and tasty. We were the last people at the end of the night but we're not rushed and even told by staff that we did not need to rush out. In short it's a lovely place with good food and warm friendly service.

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Paul Williams . 2024-11-16

MORE AT Google

First time visit since new owners and really enjoyed. They were making a big effort to ensure food was fresh with very frequent refreshing which was appreciated. Really enjoyed the food with a very nice Malbec. Children were charged at 50%

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D S . 2024-11-10

MORE AT Google

Amazing food, staff and chef are really friendly and kind. Would definitely come back again soon to try and squeeze another plate.

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Joe Brunton . 2024-10-29

MORE AT Google

Came in tonight with my partner and was amazed!! Beautiful food, amazing service, everything was perfect! Will definitely be back!

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Elizabeth Enderson . 2024-10-29

MORE AT Google

£7.80 for a bottle of sparkling water. I definitely will not come back here. Shame as the food was nice.

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Andy . 2024-10-13

MORE AT Google

The food was delicious and the service was good .. we were a group of 6 ..Even though we heard mixed opinions , we went and and had a good experience with them .. the staffs were welcoming .. its a buffet restaurant offering wide varieties if food..

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Aswin Cyril . 2024-10-08

MORE AT Google

It used to get bad reviews - closed for ages, re-opens under same name but different owners - worse now than before!....work that one out??

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Rob Macdonald . 2024-10-06

MORE AT Google

What a complete rip off, £20 each for little selection, we have paid around the same for other buffets that have 10 times the amount of slecetion and also tastes way better, the paper duck is serving dry bland food that tastes like it was cooked 3 days ago. Extremely dissapointed by how bad this place is, save you money and go to mcdonalds the food is far better.

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Chris Colley . 2024-10-04

MORE AT Google

Went in for lunch yesterday very delicious. what a improvement than when I went last year. very very nice really enjoyed it definitely going back 😀

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Kelvin Henry . 2024-09-25

MORE AT Google

Absolutely awful. First and last time I’ll be going here. Staff were ok but the food was terrible. £36 for 2 people for the buffet and we just had a coke each . The food was tasteless and looked like it had been re heated from yesterday . What a waste of money . Wish we’d gone to the pie and mash next door . Dont waste your money . AVOID

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Tracie Brown . 2024-09-08

MORE AT Google

The staff should not use the restaurant for there own very loud music and keep changing it every minute

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Colin Richmond . 2024-09-08

MORE AT Google

Review by JON table for 4 people,6pm ,,,,,,i read a few bad reviews so i decided to go there anyway and see for myself, first of all the staff are very friendly and attentive the restaurant was very clean and also very clean toilets. There is a great selection of Chinese and Indian food all nicely prepared , cooked and regularly topped up, so no missing out on your favourite things, even the owner came to the table and served desserts straight from the kitchen, it is value for money and we will go back for sure, we couldn't find any faults what so ever happy days.

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Jon J . 2024-08-31

MORE AT TripAdvisor

I understand from the reviews that it is under new management. The start wasn't the best as we stood waiting for a while despite two people being close by. We were finally acknowledged and offered any table (restaurant was empty). The staff seemed friendly enough but a lot of unnecessary fuss about drinks (having to guess what they had instead of what they don't). In the end, we decided upon diet coke. (Please note this is certainly not coca cola or Pepsi). The restaurant does not serve alcohol so you'll only be able to choose from a small number of fizzy drinks. Now to the food, quite confusing as it appears to offer world foods, but the only non-chinese food I saw was some poppadoms and chips. The food was of a reasonably good quality and both myself and my partner were satisfied by the quality having consumed as much as we could manage! Dessert option is disappointing. I did not want to dare tackle the ice cream as the freezer looked like it had better days. I'd have liked a better selection, but then again, non of us go for the buffet. It's clear that the business isn't doing well and perhaps they opened Sunday because they are struggled. The pricing is confusing but on a plus note, we paid less than expected (£38 for 2 x people and 2 x drinks), which isn't bad at all. Would we return, perhaps. The quality on food on offer for the price is reasonable but some tweeks needed. Clear signage, clear pricing and you're either Chinese or world. If you're world, then offer more than what we found. Staff are friendly although it felt quite overwhelming as when we arrived it seemed like everyone crowded around us which extended to when choosing the first set of dishes. Thankfully, the restaurant started to fill up and then we could settle in to our evening. We left full and contented.

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Paul B . 2024-08-26

MORE AT TripAdvisor

Looking for somewhere to eat and came across this. Pleasantly surprised on the food quality and staff were extremely friendly!

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Neil Pengilly . 2024-08-22

MORE AT Google

I wandered past this restaurant and decided to pop in. I was pleasantly surprised at the quality of the food and the friendly staff. Really enjoyable experience - no need to eat for a while!

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ilikemanners . 2024-08-22

MORE AT TripAdvisor

Staff was lovely the food was fantastic. A very welcoming restaurant highly recommended.. will definitely come back

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Steve Sait . 2024-08-21

MORE AT Google

**same name but Under new Management** Very friendly staff, good selection of hot fresh food, clean and tidy. Please give the place a try and support the new owner. Dishes to try, capital spare ribs, salt and pepper king prawn, chilli beef just a few that I enjoyed.

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Kathleen Galloway . 2024-08-11

MORE AT Google

Oh God, this place! The girls were lovely but the food - Jesus! I don't even know what to say - please save your money. The owners have given up. The desserts are 1 chocolate cake that was obviously bought from Asda. I'm sorry I hate leaving awful reviews but we had to leave before my partner was physically sick.

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Sophie West . 2024-08-09

MORE AT Google

Went today during reopening. Was okay nothing special though. Expensive even with 20% grand reopening discount. Kids £8 each Although they literally only ate half a plate combined (1 year old and 5 year old) was only ones in there at 1730. Most food could taste was cooked a while ago and just sat there heated. Would return but defo not in a rush. Shame

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Nathan Price . 2024-08-06

MORE AT Google

My god daughter requested to come here for lunch. Its been a few years since we were last here and she wanted to try some different things. First the positives. For lunch it has a decent selection of dishes that would satisfy most people. And the price is reasonable for what you get. Now the negatives. The phone number on their own site is wrong so even calling to book is hard. And the staff are moody on the phone and in person. Not everything they advertise on the menu is actually available. Food quality is just about acceptable. Some dishes have clearly been there a while or been reheated. We were one of only 2 occupied tables and our order of 3 drinks was still wrong. My 3 star review is probably being generous

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orionuk2016 . 2023-12-24

MORE AT TripAdvisor

Firstly Paper Duck is under new ownership as Nom Fuh (or something similar). They currently have signs for both. Paper Duck over the door that doesn't open (!) and Nom Fuh over the one that does. The telephone number and email address on their website is for the previous owners and they have not asked them or organised to have the previous site taken down or published new contact information. I went along anyway as I have been going to this particular restaurant over the years and it has been lovely - NO MORE !!! As on previous reviews as the restaurant is really quiet (no wonder since you can't get a reply on any query !!) the food is luke warm, overcooked and dry. Ironically they didn't have duck !! they did have pancakes, cucumber and hoisin, so looking good but then.... no they had crispy chicken that looked more like the scraps you get from a fish and chip shop than identifiable as chicken. It is such a shame as this place was lovely. I mentioned to the staff all of the above comments and he said that management were looking to rectify in the New Year. I told him he wouldn't need to as if nothing changed the business would have to close anyway. Let's hope this didn't fall on deaf ears !!!

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Sammyanny . 2023-12-13

MORE AT TripAdvisor

Not a patch on how it used to be

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Den West . 2023-12-06

MORE AT Google

Terrible disgusting food. Do not go here. Nothing was edible, the duck was tiny balls of fat, springs rols tasted vile and the soup looked scary with a film stuck on it! the ice cream fridge had mold on the door.

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Jazmin R . 2023-11-26

MORE AT TripAdvisor

The Paper Duck or Ton Pho as it's now called, is awesome. The food was all of a high quality, the service was friendly and attentive without being over-bearing, the staff made suggestions of what things paired well or what sauces to try. Value for money is exceptional and there's something for every taste. Large selection of drinks too. Will definitely be coming back.

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Motley Motley . 2023-11-25

MORE AT Google

Food is dangerous You can get food poisoning if you eat here Kitchen very dirty Staff horrible no helpful Dont pay without checks first the food because you will lose the money Dont wasted the money in this place

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K M . 2023-11-22

MORE AT Google

Just stopped in for lunch - Lovely food & friendly staff.

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Nick Carey . 2023-10-28

MORE AT Google

The small amount of food that was available was dry enough to break your teeth. The duck was definitely minced dog meat. Overall the worst meal I’ve eaten.

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Matt Warren . 2023-10-27

MORE AT Google

Absolutely appalling had to pay before we ate (red flag!!) Food was terrible. Asked for a refund or at least something as we didn't really eat anything the manager just pointed to sign saying no refunds given. They also had another sign up aying if you didn't eat everything on your plate you was charged an additional £5.00 DISGUSTING 🤢

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Nichola Grant . 2023-10-25

MORE AT Google

Review on behalf of my mother who had a very poor experience today - Cold, tough chicken, chips very cold 🥶, " coke " not coke had a funny taste. Just totally yuck! Ill before I left the restaurant. And expensive. Never again.

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dazlarrr . 2023-10-20

MORE AT TripAdvisor

I went up to get my first plate of food I had small bit of different food on it, as I was sitting down at our table the bill was places on my table and the service person stood waiting for Payment, wasn’t happy bit I quickly sorted that out as I was looking forward to eating what was on my plate. Only the food wasn’t that nice it was dry and didn’t have much flavour, I didn’t go up for a second plate no one on my table did and this is why people are given the bill before they eat will never be going back

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Suzanne Kirby . 2023-10-11

MORE AT Google

I book table 2 weeks ago but it closed tonight so it closed tonight no call or anything very bad service I would not come back

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Nikki-Ann Wilkinson . 2023-10-10

MORE AT Google

WORST place I’ve ever eaten. Food was just tasteless and dry, had one plate didn’t finish it and didn’t want to go back for more, and when it comes to Chinese I’m a fat boy. Lovely sign posted saying food won’t be wasted and any plates wasted will cost £5, on top of the £25 you pay per person, what a absolute joke, coke was served with syrups run out, sign falling off outside, staff looking like they don’t even want to be there. At least I had some prawn toast I could banged a nail in the wall with. Will never touch this place again, wouldn’t wish such bad food on my worse enemy, at least there’s a McDonald’s round the corner.

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Fred Curtis . 2023-10-08

MORE AT Google

Literally horrendous. My breath was hotter than the food. Dry. Nothing was even good tasting. I had flies buzzing around me at my table. I am annoyed it cost me 25 quid to eat food which felt like leftovers from the day before. I noticed a lady fill a tub with rice go to the kitchen ans come back with it after probably reheating it. I actually don't know how this place is still open? What a dreadful meal. Place needs a serious inspection..

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Mason O'Connor . 2023-10-06

MORE AT Google

Absolutely horrid... food lukewarm..a extremely rude Thai lady who really doesn't care what you say... this place was so good and since it's been taken over by this Thai lady and her English husband it's really gone downhill...never again, and I'd advise anyone to stay away... YUK YUK YUK

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Venture23382573714 . 2023-09-29

MORE AT TripAdvisor

It’s a shame you can’t put 0 stars as honestly the food was awful, constantly being watched and followed and being told if it is too cold they can always heat it up in the microwave! I would avoid this restaurant at all costs 75 pound for 3 people! The food was honestly dreadful

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Añgel-Elise Howlett . 2023-09-14

MORE AT Google

I'm actually quite sad to say the this is no longer the paper duck. My last review a year ago was all round good. This time around... awful! It is now called Ton Pho and is a world buffet. Unfortunately, world buffet is a big stretch... Advertised on the door it said under 3's were free and under 10's half price. You pay before you eat (cash only)... and if you don't finish your plates you are charged £5 per plate. We were given the bill once we ordered our drinks and had to say about the sign on the door because our 2 year olds were charged. They changed the bill and then took the sign off the door. The overall customer service was awful! We were glared at the whole meal. The food is nice but world buffet?? Nope! It's hard to put together a meal. Honestly... do yourself a favour and don't bother.

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Moondust & Sparkles . 2023-09-09

MORE AT Google

Sesame toast was extra chewy. Most of the food was cold and I couldn't believe it cost us £84 for three people. The prices have gone up and the quality has gone down. Used to be my favourite place to eat. I won't be going back

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Tracey Bean . 2023-09-09

MORE AT Google

Went here last night for a birthday meal. Have been a few times over the years and it has always been spot on. HOWEVER, last night wasn't quite what I'd expected. Overly salty food, £25 per person (which had to be paid up front!). Was told regular size soft drinks are included. It's actually only the first drink, then they'll charge you £2 each for any extra drinks. Also, it's definitely a generic brand of coke, which is flat and no taste! Massive disappointment really, suffice to say we shall not go back anymore. Not sure how this place will survive to be honest, was empty!

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Lisa-Marie Jones . 2023-09-04

MORE AT Google

Absolutely awful, DO NOT GO HERE,Cash o my, in advance of eating, terrible selection of food, the Italian selection is 2 inch slices of microwaved pizza. Food dry and overcooked, my drink had god knows what floating in the bottom, my whole family was discussed, we lasted maybe 20 minutes before leaving, no refunds.. never eat here !!

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Steve Brown . 2023-09-03

MORE AT Google

Very overpriced. Food was horrible, dry and very limited choices. Rice was like sticky cardboard. I would never eat here again and would advise against it. When we sat down to eat, the ask for cash only and sticky tables should have been the clue to leave!! When I had 2 hairs in my food , I completely lost my appetite. Couldn't ask for a refund and posters clearly say not refunds given. We left after only 20 minutes there.

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ali b . 2023-09-03

MORE AT Google

World buffet left us feeling disappointed. Lots of the food was dry, luke warm and inedible even though we dined at 1pm. For £17.50 per person with a free small beaker of rola cola it was overpriced considering you couldn't even fill your tummy let alone over fill it. Food waste is not permitted or you will be charged £5 and there is a big sign by the table stating that they do not give refunds. Really? I'm sure that against your statutory rights. They then remove your plate if left for a moment to prevent you from eating more I guess! The food itself wasn't great. Chicken balls were weird and not like chicken at all they were spongy and did not taste nice, sticky chicken was hard enough to break your teeth.

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christ0pher43 . 2023-08-24

MORE AT TripAdvisor

Food is not what it used to be would never go here again definitely not worth the money

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Sarah Olson . 2023-08-23

MORE AT Google

Great value all you can eat buffet. Lovely selection of dishes from no spice to mild to hot. Dishes replenished quickly and without prompting and a decent selection of pudding. Best value is to visit at lunch for a big discount.

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DJ Sid . 2023-08-16

MORE AT Google

Won't be back tables are sticky fruit flies everywhere the duck has changed no long shredded no Hoisin it was a Saturday night at 7.30pm and was empty that speaks volumes. Won't be returning. Don't waste your money just unsatisfied and very bloated.

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Emma Wire . 2023-08-12

MORE AT Google

Nice enough food and friendly staff

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Leo Aslett . 2023-08-09

MORE AT Google

Love this chilled place, the restaurant is bigger than you think. Attentive service, nice selection of dishes, nice relaxed atmoshere, great place to bring the children as there is something for everyone to enjoy!

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epic . 2023-08-07

MORE AT Google

Gone down here alot seems like changed owners again recently food was not restocked quickly and duck was not good very disappointing not shredded no Hoisin sauce with duck no chicken balls won't be coming again! Table are sticky needs a complete refurb was empty in there. No pudding had to ask for it there banana fritters are the worst!! Should not be cold!

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Emma Wire . 2023-08-06

MORE AT Google

What an awful place. Processed chicken in the chicken balls. If the duck had feathers it would have flown off. Half the dishes were empty. The rice was so stidgy i coukdnt get it off the dish. Such a shame and THE most expensive I've ever had at £25 per head. Won't be visiting again and defo not recommend.

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Sue Clark . 2023-08-01

MORE AT Google

Nice place for a lunch. Freshly cooked oriental cuisine. Friendly and helpful staff. I will visit again

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Delta Kent . 2023-07-31

MORE AT Google

I wouldn't go to this restaurant if you like sweet and sour and stuff you can't taste and horrible fatty beef and process chicken then this will be your restaurant but if you like good Chinese curries go somewhere else because the food is absolutely atrocious and check my review on tiktok

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Garry Harrison . 2023-07-22

MORE AT Google

Went here for my birthday meal the food was horrible was not like any Chinese food I have ever tasted was bland the chicken balls tasted like thay got them out of a packet I would of been better off sitting at home and getting a takeaway

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Hazel harrison . 2023-07-22

MORE AT Google

Food was luke warm, and a bit rubbery most likely from the lunch time service. Won't be going back.

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james bailey . 2023-07-19

MORE AT Google

Rubbish. Cold food and we were first in at lunchtime. The card machine was presented to us for payment before we had finished eating. As we went to leave the thermostat on the buffet bar was turned up pity they didn't get it right at the beginning. We will not be back

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patrickplavin . 2023-07-14

MORE AT TripAdvisor

I went here for my 18th birthday with my girlfriend, I didn’t eat anything that day apart from this and it gave me food poising, there was also ants and insects on the window ledge and table where we was sitting, absolutely disgusting DO NOT GO

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James Smith . 2023-07-11

MORE AT Google

Much deteriorated. Pay before or during eating No air conditioning Flies everywhere Slow to refill food Overpriced for the quality of food and service - £25 per head for dinner on Saturday. Poor food quality

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Diana Iskander . 2023-07-08

MORE AT Google

Very poor quality food, service, facilities. Deteriorated since we were here last. Pay before or while eating Less variety of food Air conditioning not on in a day that was 30 degrees.

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Y8447JQdianai . 2023-07-08

MORE AT TripAdvisor

Nestled in the heart of Ashford, Kent, Paper Duck Buffet beckons connoisseurs of Asian cuisine to embark on an extraordinary gastronomic journey. This exquisite establishment is a testament to the harmonious fusion of Chinese and Thai flavors, captivating the senses with its refined culinary offerings. As one enters the threshold of Paper Duck Buffet, an ambiance of refined elegance envelops the space. Meticulously designed, the tasteful décor and soothing atmosphere create an inviting sanctuary for discerning palates. The meticulous attention to cleanliness and the welcoming environment set the stage for an unparalleled dining experience. What truly sets Paper Duck Buffet apart is its impeccable service, delivered by a team of passionate and knowledgeable staff. Their warmth and dedication shine through every interaction, as they guide patrons through the diverse range of culinary treasures on offer. Their commitment to ensuring a seamless dining experience further elevates the sophistication of this establishment. The culinary journey at Paper Duck Buffet transcends expectations, showcasing the vast and intricate tapestry of Asian cuisines. Each dish is a masterpiece, intricately crafted to harmonize flavors and textures. From delicate and aromatic creations to bold and complex profiles, the offerings captivate the palate with their finesse and artistry. The flavors of China and Thailand intertwine harmoniously, taking diners on an unforgettable exploration of the East. The menu at Paper Duck Buffet presents a symphony of tastes, where traditional recipes are transformed into culinary poetry. With each bite, one discovers the depth and nuance of Asian culinary heritage, a testament to the expertise of the chefs. To summarise, Paper Duck Buffet stands as a refined destination for those seeking an exceptional dining experience. The elegant ambiance, gracious service, and sophisticated array of dishes transport guests to the heart of Asian gastronomy. It is a place where the art of culinary craftsmanship converges with a warm embrace of hospitality, leaving a lasting impression on all who partake in its offerings.

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Stephen Moulder . 2023-07-02

MORE AT Google

Wrong price on website and once in your given bill before u eat food in warm not hot and toilets not clean had flys

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Angie R . 2023-07-01

MORE AT TripAdvisor

Food was very poor was dry and not much there not best at all

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rhys wenham . 2023-06-26

MORE AT Google

Make sure you pay before you eat cause you won't want to pay after!!! or half way through ...today 21-06-23 rude staff member gave me my bill and card machine while eating Empty food pots 25 pound a head please see picture and avoid

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Heidi Thompson Reed . 2023-06-21

MORE AT Google

Food was fresh, but could've done with being a little more varied. Was disappointed that no Hot n Sour soup was on. Staff were helpful & friendly - but no help in making a birthday celebration special

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Ruth P . 2023-06-08

MORE AT TripAdvisor

Gone downhill big time! Two meals and two lemonades came to £41.50! Lunch time! Myself and partner were the only two people in there. The food was boring, all tastes the same and was mostly overcooked. We went in the evening to see if it was any better few weeks later, £25 each! Had to pay upfront like we wernt trusted and again not nice food. Staff were lovely, not their fault but we won't be going again.

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Riverdancer41 . 2023-06-08

MORE AT TripAdvisor

Really run down. Drinks menu was limited The toilets were disgusting. Food was standard but the chicken soup and muscles were amazing.

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Sarah Smith . 2023-06-07

MORE AT Google

Food was running out and not refreshed often enough. Certainly didn't justify the high price. Won't be coming back.

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John Battrick . 2023-06-05

MORE AT Google

Have been coming here for many years and sadly it’s been on the decline, the quality has gone down and the price gone up ! Note on the door says food must be paid for in advance, inside notices of ‘no refunds ‘ and food not eaten will be charged at £5 per plate are not good signs either, Food wise it’s a mixture of Chinese, Thai and Indian, most of it cheap quality and over done, We won’t be returning any time soon.

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klarkekent54 . 2023-06-04

MORE AT TripAdvisor

Had to wait for food to be brought out as many dishes at buffet were empty. The cabbage in mixed veg was chewy not cooked enough, the onion barges were dry, prawn toast burnt, no prawns had to wait soo long I decided to have dessert, by the time dishes came out I didnt want it. The fact they take your money of £25 each and think it's acceptable service is beyond me! The waitress said sorry about this but it's not usually this busy! My girlfriend and I looked around to see the restaurant quarter full! It made sense later when I heard the waitress say to someone that the reason the dishes were taking soo long to fill was because the kitchen was concentrating more on delivery orders than the restaurant itself. This is bad management, I know we are all struggling but what a rip off. One woman threatened to go with her family and want her money back if they didn't bring out food in the next five minutes. I could go on but am shocked as it use to be good when it had different owners. Stay away from this place if you don't want poor food for a rip off price .

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Christina Humberstone . 2023-06-01

MORE AT Google

This has got to be the worst buffet I’ve ever been to, Limited choice of bland food and at £25 per person it was not good value. You only got one small soft drink this was flat ! You had to pay before you ate and any wasted food was charged at £5 per plate as one of our party couldn’t eat the food as it was so bad he worried he would be charged. The bathrooms were horrific blocked dirty toilets I’m not from this area so from the very outdated photos I found before visit it looked good it is not! The deserts were 2 frozen cakes jelly ice cream and cold fritters. All in all not good £53.20 for a adult and child to eat with a drink will research the area if i return to Ashford again

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cowandgate . 2023-05-30

MORE AT TripAdvisor

This was a great place to eat but based on the last 2 visits the food has declined, noodles and rice were stogie and there was a lack of flavour in many of the dishes

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Colin Eatherton . 2023-05-30

MORE AT Google

Called to book a table and got nothing but “mhm” on the phone. Came in with no waiter talking to us, we was asking them what we should do. Such as asking them if we can go up and get our food now, with them responding “errr no you got to pay first” like we would know? Food is what you expect for a buffet but had one waiter convincing us to get chips for a weird reason

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Charlotte Curtis34 . 2023-05-28

MORE AT Google

Should have realised how bad this was asking for payment before eating…@£25 each !!! food was cold, bones in all dishes, half of what used to be on offer on the buffet and then the 2 hairs I found on my plate YUK! Demanded refund .. will not be back!

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Tracey F . 2023-05-26

MORE AT TripAdvisor

Food disgusting never eat here again £25 a head for over cook yuk one of the worse places I've eaten in

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Inspire66084156335 . 2023-05-25

MORE AT TripAdvisor

Haven't been for quite a while. Went at lunch time. Food quality has dipped considerably and choice has gotten smaller. Hard to mark for atmosphere as only two tables were taken and I was one of them.

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Gavin Brooks . 2023-05-25

MORE AT Google

To quote Layercake . The food's so good it'll make your b******s tingle. Seriously, was quite good

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D Durant . 2023-05-23

MORE AT Google

Not a luxury place, but the food is delicious, staff is polite.

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Judith Németh . 2023-05-22

MORE AT Google

The worst place I've ever eaten. Simple. Dry. Been out for too long. Cold. Hardly any flavour. Went Saturday lunch time. Only ones in there..... Take from that what you will.

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Luke H . 2023-05-20

MORE AT Google

£25 per person OVERPRICED when there was no food out available.And what food was left was scraps/overcooked or stone cold! Not as good as it used to be.

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Kelsey Cox . 2023-05-20

MORE AT Google

It is a nice place to eat but now the price has gone up I think it is to expensive so won't be going again

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Donna James . 2023-05-19

MORE AT Google

AVOID Price for lunch £17.50 per head for food. £6.00 per pint. Food was bland, overcooked, reheated. Advised staff that spring rolls like concrete.Would not recommend and will not be returning. Avoid Paper Duck cardboard flavours.

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Emma Oliver . 2023-05-12

MORE AT Google

Avoid Bland, overcooked, reheated food. Not worth £17.50 per head. Staff child running around. Spring rolls like concrete. Will not return and would not recommend

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emmaoH1185TR . 2023-05-12

MORE AT TripAdvisor

DONT EAT THERE the food is dry and when I told them I'm NOT eating the food. I had one bite out of a chicken ball that's was hard n the crispy sea weed is like a week old . KEEP WELL AWAY should be called NO PAPER DUCK as they don't sell it

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Jay Scott . 2023-05-10

MORE AT Google

The best restaurant in the city of Ashford.

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Tariq Khan . 2023-05-07

MORE AT Google

DO NOT EAT HERE !!!! Massively over priced. Food was terrible. Awful service even though we were the only people in there. Staff were staring at us and clearly wanted to close as were moping the floor with bleach while we were eating and toilets...

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Becca C . 2023-05-06

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Food is watered down, duck looks like something a cat threw up, ribs had no meat my daughter wouldn't eat anything at all, rice was stuck to the spoon, dead fly in the melon and management didn't want to know, 3 other tables also complained...

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Marvlisa84 . 2023-04-28

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Ideal if you fancy basic buffet- several curries, rice, chicken dishes. Not suitable for vegetarian/vegan guests- very few options, and staff were unsure which food did not have meat. Waitress was helpful and friendly nevertheless.

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Megan K . 2023-04-17

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Paper Duck is a good place to take kids, who you would like to try a bit of everything. It's not a gourmet or refined place to go as an adult and I wouldn't rush back. There is a selection of Asian curries available, some of which are very nice. There are also Chinese favourites like sweet and sour. There is an abundance of poppadoms, prawn crackers, chips, prawn toast, calamari, spring rolls and chicken balls. So lots of fried things to fill up on. There are duck and pancakes available but the duck is cut into tiny cubes so you may be eating duck or fat or who knows! Tables were basic, bare, slightly sticky. You pay before you eat, so they have obviously had a few runners. We were told not to waste food or we would be charged. They were also constantly coming to clear our plates away, rather than us using them twice, often before we had completely finished and often interrupting our conversation to take them. People skills would be something for them to work on. Adults were £20, kids under 10 were £10.

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Stephanie Jury . 2023-04-10

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Great for Buffett, food is fresh.

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Akin Oye . 2023-04-07

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Good food drinks and excellent service. Wonderful.

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Evelyn Lee . 2023-03-30

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Mediocre food and poor service, not worth a visit. I'm sure you'll find better elsewhere

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V (V) . 2023-03-27

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Went for lunch today Not sure if it was the couple doing the lunch time but arguing the whole time we were in there! Little girl running around sitting at peoples tables! The male working very rude no please/thank you’s! Also the variety of dishes lacking! Not great at all! Been here before and enjoyed it but it’s gone downhill massively

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Amy rose Beale . 2023-03-25

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Well tried a buffet on dinner time and pay up front so I get that but big choice and only couple of pieces tasted good and food tepid didn’t eat much but no duck or seafood so why call it paper duck,might as well call...

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844philipg . 2023-03-10

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It was cheap. The food was ok, with lots of choice but quite dry and overcooked. There were so many deleted items on the drinks menu that there was very little left. The waiter struggled to understand the order. I wouldn't go there again.

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Alison Philpot . 2023-03-05

MORE AT Google

There is a price differential for the lunch time menu compared to the fare on offer in the evening. The lunchtime offering is the cheaper option and good value for money. Staff polite, plates changed regularly and plenty of food from around the world to...

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sabatinitennis . 2023-03-05

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Allthough the food choice was great. On my visit to this resturant there was a large family in letting there kids touch the food with there hands which i feel the staff should have got the parents to stop them. So 4 stars is purely due to this.

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Paul Dalton . 2023-03-04

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What an absolute waste off money, Over priced, The food was cold and very dry, it felt like it was all the same meat with just different sauces Also it had gone up quite a bit in price. Will definitely not be returning anytime soon... Very disappointing visit. Paper duck used to be a nice cheap Chinese with friendly staff unfortunately it's not the same anymore I'll be going to imperial China around the corner in the future.

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Rose Colleen White . 2023-02-21

MORE AT Google

Nice place to eat. Friendly staff

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Johnny . 2023-02-10

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I had to pay as soon as I arrived. One adult and one child . She took my card and didn't tell me how much I was paying and charged for two adults. I ordered apple juice and it was watered down. The food was...

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Amy L . 2023-01-21

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Absolutely disappointed to say the least! Chicken balls were dry and hard.. food was bland.. and not many dishes to choose from, they charge everyone a standard fee which is bad if you have small children. Won’t be coming back

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lisa avis . 2023-01-20

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Food was not hot, very limited and not what was shown on the website. No atmosphere, VERY OVER PRICED. 6 out of 13 in our party had vomiting 🤮 and diarrhoea. Despite a couple of e-mails being sent I’ve had no reply

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Kerry Button . 2023-01-18

MORE AT Google

Online menu not available/restaurants empty.Out of our party of 13 / 6 x people were ill with sickness and diarrhoea. £25 PP absolutely ridiculous.Guessing lunchtime trays were re-ussed for dinner servings. No response to our issues or concerns from restaurant.

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ian bough . 2023-01-18

MORE AT Google

Lovely variety of food here which is why I love coming very clean and instant food buffet style no waiting around to be served.

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Frans Chesca (Frans) . 2023-01-17

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