Based on 239 opinions finded in 2 websites
Based on 239 opinions finded in 2 websites
Nº 274 in 319 in Cannock Chase
Nº 8 of 11 Pizza & Pasta in Cannock Chase
Opinions
The pizza is really good and I enjoyed it lots cheers
Joel . 2024-12-03
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An amazing restaurant, with exceptional staff majestically complemented with they’re stellar menu
Hmm . 2024-12-03
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Really nice staff and good pizza. Always happy an seem to go the extra mile. So give it ago as much better now they are under new management.
sean d . 2024-11-16
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Better than domino's Very polite Good food Fair price
Fraud RECOVERY TEAM . 2024-11-10
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Just had an amazing experience at PapaJohns in Cannock! From the moment we walked in, Manny made us feel so welcome. His service was top-notch—friendly, attentive, and always there with a smile, which made the meal even more enjoyable. Now, the food... wow! Every pizza had that perfect crispy base with toppings that tasted super fresh and full of flavor. You can tell they use quality ingredients, and there’s something about their dips that makes each bite better than the last. If you’re in Cannock and craving pizza, I highly recommend popping into PapaJohns for some great food and even better service. Thanks, Manny and team, for a fantastic evening!
ABHINAV A . 2024-11-03
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Tasty pizza place in cannock Would definitely recommend my family. Overall a nice experience i had especially the quality of ingredients
M S . 2024-11-03
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Great pizza very friendly and helpful staff
Jamie Venables . 2024-11-01
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Great deals. Happy staff fab service..
SSGC . 2024-11-01
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Great food Great taste Always on time Friendly staff
G Singh . 2024-10-26
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After reopening can’t fault them at all quality pizza toppings all fresh and great price to
Zak Childs . 2024-10-20
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Was very nice and the people was very helpful
Jason Watson . 2024-10-19
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I didn’t get why there were bad reviews until I had a chat with the gentleman who served me. Turns out they are under new management and I can tell you that they sure are doing a great job. Reasonably priced pizzas that are far better than dominos. Do try if you are in the area.
V S . 2024-10-19
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Excellent service lovely food..
Ali Hayder . 2024-10-16
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Staff very friendly and helpful
Raymond Loftus . 2024-10-16
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Excellent customer service, 100 times better than the previous management, delivered my pizza in 25 minutes which is way faster than some of the other pizza restaurants around here. Good quality food. Would highly recommend.
Viran S . 2024-10-06
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We had a pizza party and the staff were than happy to help, we got more food xtra due to big order also staff were very friendly
Stephen Cunliffe . 2024-10-06
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Excellent service, frendley staff. And lovely pizza. Cound not ask for more.
sean dale . 2024-09-20
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Amazing customer service from Mani
Nikita Mangat . 2024-09-16
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Great Customer Service. Tasty Pizza!!!
Sahibpreet Singh . 2024-09-13
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Gave this place a try after a couple of bad experiences years ago. Looks like the new owners have done something right because I ordered on a Saturday night and the food came 20 minutes later still piping hot. Better price and quality than other takeaway pizzas so im glad they’ve managed to sort the delivery speed
JH 393 (JH93) . 2024-09-07
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Never any issues to be honest, food is made at a good time. I prefer picking up than delivery as it's quicker. Taste is fine, looks fine, I'm surprised by other reviews to be fair.
Jatin Bhagat . 2024-08-26
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Got 2 large pizzas for a much better price than con artist Domino's pizza, great service really nice guys on the counter
Scott McBurnie . 2024-08-25
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Great customer service with tasty food. Must visit again.
Deep Singh . 2024-08-22
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Have used the new Papa Johns in Cannock at least five times now and perfect pizzas every time, staff so lovely and also offered to carry my pizza boxes to my car 🙂
Rebecca Salmon . 2024-08-18
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Great service, good lads. Give them a try. Much better than the people running it before.
Mat Gilliver . 2024-08-13
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Not sure why people rate it low. I’ve been using them for years never really had an issue. Food served hot and better than the competitors. Only one compliant… I can’t see the American hot on the menu anymore? My favourite!
Nina Hinton . 2024-08-12
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Manny excellent food amazing staff and good chat with staffs great service also
Tyla Drakulic . 2024-08-07
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big up manny good food great service and nice workers
Joe Higham . 2024-08-07
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Great place to go and have food with friends while out. Lovely seating area and lovely staff can’t wait to come back here again
Lucie B . 2024-07-28
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Superb place to enjoy the best pizza in town. Excellent customer service and great food. Kids loved the cheese pizza. Very affordable deals prices too. Customer for life now.😋
Bal Ji . 2024-07-21
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It’s very delicious pizza with great base and fresh toppings No delay and perfectly hot to eat……. You should visit it once
Parth P . 2024-07-19
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Loved the cheesy pizzas n wonderful customer service by staff especially manny
Pratik Gandhi . 2024-07-19
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Great food and amazing service from manny
Reef Turner . 2024-07-15
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Not impressed. They’ve reopened under new management, but the pizza remains average at best—comparable to a frozen supermarket pizza but 5x the price. Delivery took too long, with my order arriving 45 minutes after being placed, and the food wasn’t even hot. The delivery driver showed a lack of effort, merely opening the bag and expecting me to retrieve the pizza myself. Given that the prices are on par with Domino's, which offers tastier pizza, a wider variety, and faster delivery, I would recommend avoiding Papa John's Cannock.
Adam Green . 2024-07-13
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Food was amazing and so was the service
Betty Holden . 2024-07-10
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The staff was very friendly and offered a very well priced pizza, best pizza I’ve had. Would highly recommend if local.
Pitpal Singh batra . 2024-07-03
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Big thanks to v and his staff for the great pizzas we ordered to be delivered. Pizza’s were still hot quite a while after delivery too. Thanks from the team at wheelspin models
Nicky Lindon . 2024-06-28
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Manmeet gave us unbelievable service and the pizza was fantastic
Darren Read . 2024-06-28
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Guy was really lovely! New to Cannock so decided to pop in and glad I did
Ryan Fanthorpe . 2024-06-28
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Excellent customer service from V and delicious piping hot food. The pizza was very nice and had great flavours! Thankyou
Curiosity33201725070 . 2024-06-28
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The manager was great.The food is amazing , highly recommended I am parked at the The Prince of Wales theatre and is still a red hot. After walking back to my car Top pizza thank you to v the Manager
john godman . 2024-06-27
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I had the most amazing pizza the today! The crust was perfectly crispy, the cheese was gooey and flavorful, and the toppings were generous and fresh. Also V was great!!
Tania Sajjan . 2024-06-27
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V is the guy hooked me up with a fire pizza and some extra sauce big up
Josh Timms . 2024-06-27
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I had 2 pizzas from here today which I ordered for collection.First time I've had anything since it being under new management.I was very pleased with the whole experience.The shop was spotlessly clean and the staff were very friendly.The pizzas were very nice too,piping hot and well presented.Will be using again.
Dean Allport . 2024-06-27
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Got my food within 25 minutes on Friday night, what else you can ask for, fast service and good customer service, must recommended👍👍
Meskerm risome . 2024-06-23
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New management flips the pizza experience, must visit, enjoyed the 🍕🍕
Moradiya Bharat . 2024-06-23
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It's a new place totally. Way too good loved the pizza amazing people. WE have friends coming here each day literally. Just too good best pizza ever.
Uday Arora . 2024-06-17
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Received the pipping hot 🍕🍕, good customer service,highly recommended.
Diljot Singh . 2024-06-13
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Friendly staff and fast service, love it🍕
Jay Soni . 2024-06-09
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Fast service and friendly staff and great deals. Much better now since it’s under new management. Best pizza shop in Cannock by far. You will not be disappointed.
V S . 2024-06-03
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Fantastic new management turning it around second order perfect
Pat S . 2024-06-02
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Fantastic pizza amazon service from V
22 Kingscroft . 2024-05-27
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I must recommend this place as new management focus on best quality food and experience, along with hot and fresh food🍕🍕 they provide best customer service with attractive deals on collection as well.🍕
ABHINAV AGGARWAL . 2024-05-25
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Arrived quickly, very polite and professional delivery driver Arvin was very pleasant. Had 2 pizza delivered and jalapeño bites. Very nice.
Moist One . 2024-05-25
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Nice customer service, great tasting pizza, delivered quickly.
Jo de Cas . 2024-05-25
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PAPA JOHNS BEEN SHUT FROM LONG TIME AND REOPENED UNDER NEW MANAGEMENT ORDERED PIZZA FOR DELIVERY AMAZING SERVICE AND NOW ITS MY FAVOURITE PIZZA PLACE WILL ORDER AGAIN MUST TRY ALWAYS HAVE GREAT DEALS
Arvinder Singh . 2024-05-25
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After being closed for some months and having the flyer posted through our door saying that it is under new management with £10 large pizza deals, we had to give it another go. Pizzas arrived without delivery issues and it was very hot stuff when it arrived. Great pizzas! We stopped using papa johns before it closed due to the poor service, late delivery (no delivery sometimes) and price. Yet this new introductory deal and new management hopefully will turn things around.
Olivia Bowdler . 2024-05-18
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Beautiful pizza would absolutely recommend.
Farran Glaze . 2024-05-13
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Wonderful pizzas and sides, the staff was very helpful too, I'd advise anyone to go Papa John's well worth the money.
Brent Matthews . 2024-05-11
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Great service and quality food. highly recommend.
M S . 2024-05-10
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Worst customer experience I have ever had from a fast food restaurant. We phoned to see where our order was only to be deliberately hung up on 3 times. Do not order from these!! Previous order have always been an hour over delivery time
Adam Davies . 2024-01-13
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Food arrived after 2 hours but the tracker says delivered after 30mins, 2 phone calls to them and both times apparently food was on way.. for it to eventually come cold and soggy and no bacon on the soggy potato tots !! Dont waste your money !
Louise Hughes . 2024-01-12
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Really poor service and food. Not for first time, but gave benefit of doubt last time. Mega late after calling me to see if I will collect having ordered for delivery, when arrived 50 mins late the toppings were wrong and crust size incorrect too, called to inform but told they told me they had fulfilled order correctly, they hadn’t. They also told me original crust (which is deep pan) has now changed (pictured) which is nothing like a deep pan. I would imagine their thin crust is now made on a papadum. Terrible company to deal with. Wont bother again.
Scott Cannock . 2024-01-05
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Slow service, tried to get me to collect a delivery order. Last time I order from here, last time messed my order up promised a refund and had to chase. Orders are always marked as delivered before they arrive, probably so they hit their targets to keep big papa happy. Avoid this place.
Ashtronomy . 2023-12-31
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Easy process to go through to order, arrived ten minutes after it was labelled as delivered, but was delivered quickly. The pizza was pretty good, much closer in taste to a pizza you could pick up at a supermarket pizza counter. The tatter tots with cheese weren't great, very undercooked and greasy, so much that the cheese wasn't melted. The chicken bites were pretty good, but the worst offender was the special garlic sauce, I was expecting a tangy garlic sauce but it tasted like a spoonful of butter. Overall, everything needs to cook a little longer and avoid the special garlic sauce.
Scott Gunner . 2023-12-30
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Ordered food at 5.30pm ( site said 25-35 mins for delivery) tracking was a joke, said enjoy your pizza at 6.30pm by 6.55pm I was phoning the store asking where my order was, person was very abrupt on the phone and said it would be a further 10mins. The food actually arrived 2hrs after ordering, I definitely wouldn't recommend using this service
Nigel Bennett . 2023-12-27
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So ordered a pizza. I chased them up for 35 minutes. Said he was just around the corner. Pizza came after 1 hour nd 40 minutes nd it was stone cold. Complained said we will give you a full refund. No refund yet nd it's been over a week, doubt it will be honoured. Extremely poor. I would just stick to pizza hut or dominoes like I normally do.
Sunil K . 2023-12-18
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Stay well clear people!!!!!!! Still awaiting a refund from PayPal for the invisible pizza that never arrived until 2 hours after ordering, excuse was the delivery vehicle had broken down which I saw was a common excuse made by this branch. Con artists at their finest 👌. Best thing for people to do is avoid the place 👍
Samuel Dunning . 2023-12-09
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Absolutely awful. I've tried to give them the benefit of the doubt many times but they are always well over an hour to deliver, even though their app says it has been delivered within 20 minutes! When you call they say it will be 10-15 minutes but then it never is and when it turns up the pizza is cold. I'll never be ordering from here again.
Andrew Boreham . 2023-12-03
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First time i have ordered from here and i was not disappointed. They took my order, amended the pizza to exactly what i wanted, and even did me a deal over the phone. Pizza came and it was lovely and hot, very tasty with lots of toppings too. Forget ordering through delivery companies, call these direct and you will get exactly what pizza you order, delivered hot and on time! 👍🏼
Lucy Holland . 2023-11-17
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Absolute scam artists!! I will be reporting them to trading standards! Taking my money and not delivering the pizzas! Avoid!!
Bradley . 2023-09-02
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Never ordering from here again! Absolutely applying delivery service! Cold food, barely any cheese of the pizza. The driver phoned to say that he couldn't find the property, didn't understand a word I was saying to him. He had to drive another 100m in a straight line and would have seen me stood in the Road waiting for him. He then knocked on my neighbours door at 9;40pm and gave him his phone to talk to me. I then had to walk down the road to get my cold horrible pizza and apologise to my angry neighbour!"
Steve Hawkins . 2023-08-06
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This papa johns is best place to order
Sandeep Singh . 2023-08-01
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Just another customer who got ripped off with no delivery. Obviously no stars really. If you're not going to deliver, don't accept the order.
Daniel Mee . 2023-07-30
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Ordered £70 worth of food - nothing turned up. I ordered at 21:07 and was "delivered" at 22:00. I had to chase justeat for the refund, in which they did without question. Absolutely disgraceful service. DON'T ORDER FROM THEM!!!!
Suicide Scholar . 2023-07-30
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The pizza was probably one of the worst pizzas i have tried to eat in a long time no taste-rock hard- the base was dark not golden brown like i thought it was supposed to look like- next time i fancy a pizza i will go to the supermarket and purchase one- for the money i paid i am not pleased- would not order from here again and would not recommend.
Sandy . 2023-07-09
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DO NOT ORDER FROM THIS PAPA JOHNS! Ordered numerous times now from this branch and each time I have had to call after placing the order because the app has advised it’s been delivered already Always way over 1hour delivery and that’s being lenient! NOW! Ordered via just eat rather than direct, just eat app advised it had been delivered…it hadn’t! Called and was advised it was on its way, another half hour passed so called again, asked for my postcode got as far as WS12 Said it was on its way, I said there’s 1 pizza being delivered to the whole of the WS12 postcode? PUT THE PHONE DOWN ON ME This was over a 2 hour time span! Cancelled the order after I had complained about the rude customer service I will never order from this branch again, I’ll never recommend to order from them again either Absolute joke, food is always cold, rude customer service, long wait times! Save yourself the agro and order elsewhere! Thanks very much cannock papa jokes
Danielle . 2023-06-30
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Absolute joke, worst papa John's ive ever known.
Certified Ridez . 2023-06-30
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Don’t bother ordering from here, they accept the order and don’t deliver the food with no way of getting a refund. Absolute joke of a company and employees!!
Casually Exploring . 2023-06-25
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Really disappointed after using a different restaurant. Ordered, waited an hour and 10, checked the tracker and it said it had been delivered 20 minutes earlier?? Finally it arrived, 2 boxes. I said to the driver 'are the sides in the box' he said yes. Opened up and yup, no sides, I called the restaurant literally 30 seconds after the driver had left and he said I'll call him, didn't ask for my address and before I could say don't you want it, he'd hung up. I waited 10 minutes and called them back, first call, they hung up and the second call I was met with rudeness. He said you called 2 minutes ago I said no, 10 minutes and the driver should have already been here. He said I'll call him and yet again, before I could say my address, he hung up. I ordered this as a treat for my son (its mid week!! So a treat) still haven't got my sides an hour later 😒 really annoyed. Won't be using Cannock again. Waste of money.
jodey grant . 2023-05-31
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Get your order wrong, rude and disrespectful over the phone and no interest in correcting their own mistakes. Terrible service.
Matt Fry . 2023-05-14
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Disgusting customer service! Got my order wrong and said theres nothing they can do, and doesn't even want to send replacements. Was told to write a claim on the website! The guy in the phone was so rude.
Gio Limbo . 2023-05-14
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Delivery took 2 hours and was luke warm when arrived. £45 that could have been spent somewhere that cares about their customers. Nobody picks up the phone to answer queries. They must get so many complaints
Janita T . 2023-05-13
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Had a problem with initial order via Uber- called up and explained the issue & person on phone was extremely understanding and resolved issue straight away. Food was delicious. Thank you for the help again
Emily Jackson . 2023-05-07
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Happy with the service, late night deliveries available.
Emma Marie . 2023-04-26
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2 hours for 1 pizza. Just do not bother. Wednesday night and they can't deliver 1 pizza. A waste of time.
Chris . 2023-04-26
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Order pizza, after 30 minutes it said it was deliver, after calling the shop 3 times it was deliver an hour later. Food was cold when it arrived
liam johnson . 2023-04-01
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Made a order waited 1 and 1/2 hours call them they said they delivered to my neighbour which is also a family member they did not deliver to my neighbour/ family member so when I confronted them about this via the phone they told me the delivery driver is off now and we are unable to give a refund what definitely not recommend using this restaurant very poor customer service can't imagine what might do to the food
tyson clee . 2023-03-26
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Arrived an hour late. Food was warm and tasty tho
Caroline Malcolm . 2023-03-26
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Open late Delivery Card or cash What more ?
mj _wrnG . 2023-03-04
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Very friendly most of all shawn who was very helpful. Very good service.
Beverley England . 2023-02-26
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Shawn is so friendly and helpful, and the pizzas are next level. Definitely coming back.
Lucy Nicolaides . 2023-02-26
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Pleasant, welcoming staff. Received Fantastic service from Shawn taking our order. A** super quick service.
Alyssia Faulkner . 2023-02-26
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Food is always good quality, downside is delivery time is always long
Catherine Dunning . 2022-12-20
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Absolutely terrible, waited over an hour 50mins, for pizza, tried to contact them for over 30 minutes but the phone was engaged. Finally got through to them but was rude, didn’t let me speak and hung up on me. Tried to cancel but was unable to. Pizza finally arrived but stone cold and not edible. I also can’t help but notice that papa johns only respond to the positive reviews but that must be because they receive so many negative ones.
Matthew Scotchmer . 2022-11-25
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Ordered via Uber which stated around a 45min delivery time, 2 hours later I tried to contact the shop to cancel, had to make myself and friends cheese on toast as everyone was starving. I sent the the Pizza away when they had the nerve to knock at my door nearly 2 hours late. Guess what, they still took my payment. So £65 down and no food, not happy!! Never again!!
Mark Wilson . 2022-11-24
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Excellent food, fabulous deals, lovely staff
Keri Painter . 2022-11-11
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Absolutely disgusting service DO NOT ORDER FROM THEM even the supposed MANAGER is a happy to take money but not happy to deliver.... worst customer service... needs closing down.. save your money guys!!!;
Archer Allison . 2022-10-29
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Order placed 18.32, tracking said delivered at 18.58 but I had to call at 19.35. Said it was on way and would be 15 mins, it wasn't!! First and last time using, will stick to the Hut.
Sarah Harris . 2022-10-14
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Excellent pizza and better ingredients and too good service ,delivery
Anshgill Singh . 2022-09-17
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We have ordered over many years from this takeaway. We only ever have the Lamb shish kebab’s, unfortunately they stopped doing them. But glad to say they are back on the menu. We ordered two on the 10/05/24 . Not dissapointed, bloody lovely. I have to say it was delicious, lots of soft lamb pieces, salad was lovely and fresh and the Naan were great too. We will be back for more.
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Service is incredibly slow despite the restaurant only being half full and there were lots of staff. Food was good but frustrating to wait so long between courses.
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I just wanted to leave a review to show my immense appreciation for the hard work the Albion put into Remembrance Day this year. What a great pub that went above and beyond for all who served, serving and those who wanted to show their respect. The Albion had a wonderful poppy arch inside the pub, were stocked up with pin badges, poppies, lanyards etc. I extend my thanks for allowing me to stand outside with my trike and proudly wear my medals for folks to come and donate to the appeal. On the day there was food put on for everyone and a free drink for military personnel. The pub was warm and inviting, there was people from all walks of life celebrating and enjoying the hospitality shown. Well done to all involved in pulling off a spectacular day to remember. You really are doing a fantastic job with this once unloved pub. You all have brought such joy back to Rugeley. It’s wonderful to see the veterans using the pub and donating to the military wall for everyone to see.
410 Opinions
if i could leave 0 stars i would, the staff were so rude after we paid a lot of money to be there and they had no manners at all.