Papa John's Pizza in Bury

2 hours late delivery wet box with slices missing

Ordered from papa johns Prestwich and was really impressed. Food arrived hot, well-packaged, and full of flavour. The Garden party pizza was especially delicious. Great portions, fresh ingredients, and quick service. Will definitely order again!

Excellent customer service by Yasin will be coming back soon because of him

Always love this place and the service

One of the best pizza shops in hood, great customer service and staff, amazing food.

Good service and excellent pizza

Nice and friendly staff . I always get my order on time . The good thing is they put good toping on pizza . Happy to get food from here .

Food never arrived, please refund

It wasn’t late once, but twice. I thought I would treat myself to a Papa Johns, but I won’t bother again, I could’ve had delivered and eaten my food from a local shop by the time it arrived.

All good. was discouraged by reviews but as I've ordered from Papa John's before I gave it a go.

For my first time ordering from papa johns, it was amazing, Pizza was nice, soft and filling, and the garlic bread was surprisingly bigger in portion size then i expected. Though despite how long it took, everything was well prepared and made.

pizza was amazing quality wise, only thing it was cold, had to reheat before eating as the delivery was late

I don’t think I will order ever again. I have seen the crew jumped from preparing the pizza to answering the phone to attending the till and back to the pizza without ever washing his hands!

Food never arrived and claimed to have been delivered.

Food was great and arrived hot.

Terrible service I had to wait more than 3 hours to get my food and when it came it was stone cold

Drivers leaving to quickly without checking that have the correct orders. When you order 2 pizzas and the “uber” driver delivers 1 and the other pizza turns up 40 minutes later !! You know there are serious failures in the team. ! Please look forward Look forward to 1 good and 1 soggy cold pizzas if you’re ordering from there!!!!!! With zero apologies!!

still not here cannot comment on food as it wasnt here phoned shop didnt awnser

1.5 hrs to deliver from the pizza being put of the oven not from order, from coming out of the oven. Delivery service is an absolute disgrace. Twice order for delivery and both times more than a hour to deliver.

Third time this has happened… the app updates after 25mins to say they are checking and cutting and then nothing. I phone and they say it’s on the way. Cold pizzas received. Sleep over for my son ruined. Thanks papa johns!

AWFUL!! AVOD!! Waited 2 hours for delivery. Freezing cold. Horrific service. Go elsewhere

Nabeel and zakria are always fantastic and provide a great service.

Food was late but driver was apologetic abiut it. Not his fault

hasn't even arrived and no one is answering the phone absolute joke!!!!

This was absolutely amazing. Amazing driver, very polite and respectful. Food came fast.

Never received order! How do I claim my money back?

Food was left on the floor 8 doors down from my house absolute joke

shocking, food delivered late, frozen cold, would not collect or refund it. rude staff that do not speak good english, so hard to understand.

Great service and the pizza was amazing!

Really great service, pizza very quickly made and the people in the shop are very efficient and helpful

only ordered one pizza, it was over an hour late, i rang in to see where my food was and they hung up on me

Ordered for hotel delivery. Driver called when he arrived. Top service.

I had to phone several times. Very unhappy with delivery time. I wouldn't use them again

Very poor service I order online and they Came after 40 mins after order and staff rude behaviour

Didn’t even receive my food. Terrible service and they put the phone down on me when I asked where my food was

food was hot and delicious 😋🙌🙏 delivery on time

Absolute joke of a place, didn’t bring the food when I called them made excuses stating driver stole the food and someone else is bringing it then it still didn’t arrive and then they would not answer the phone, don’t order from this place

Avoid like the plague! Took over 2 hours to attempt to deliver two pizzas. I say attempt as I needed to go out before they arrived, over an hour late, no refund, order from a local gaff and don’t touch this place with a barge pole.

We received the wrong pizza, we received cheese and mushrooms on a garlic base instead of a doulble peperroni with all the trimmings and additional mozerella cheese

I will never order again, from this place.

The customers service is non existent. I stood there for more than 10 minutes and non of the workers(Both male)asked what I would like to order. They just continued doing what they were doing and ignored my existence. So I walked out with nothing.

Order still hasn’t been delivered and it has now been an hour which is ridiculous and when I tried to ring the restaurant to see where it was the guy who picked up the phone was very rude and very unhelpful. Interrupted me half way through asking where my order was and then said “10-15 minutes away” and then hung up on me before I could say anything. Will not be ordering from here again.

Food was left outside in the freezing cold. No knock no phone, nothing.

never arrived, I called them, they said there was no driver to pick my order for delivery, for me to go there and collect...how do I pay for delivery and need to go for collection? unbelievable...

Never arrived took my money though

Cheaper to walk in than be delivered

I think u forgot the cheese though

Best papa johns branch I’ve been to, great food and service. Thanks Nabeel

App didn’t include door number, driver delivered to someone else, i did not get a call or been sent a message. Whoever received my delivery was not asked for my name or code. No security never order here again. Spent £30 and never got my order or £.

i ordered this food to my mums house and it was cold when it arrived thanks

Absolutely shocking- food never arrived

pizza was delicioso great pizza making skills will defo try again

Food did not arrive on time, I was sat waiting at the destination and receive no call so I have been left with no food and would like a refund. I was waiting for an extra 20 minutes and received no call then when I rang he said that the driver turned up but he never.

Excellent food and service like always. Yasin was very helpful.

First, they phoned to say they couldn't provide half my order, then after 2 hours, my food still hadn't arrived. They said there wasn't a driver available, and had no idea how long I would have to wait. Absolutely terrible.

really late, but absolutely delicious!

Great food and speedy service as usual from the friendly staff

The employees are very nice and kind thank you. And nabeel was very helpful to help me out. Thanks

Food actually never arrived, it said it had been delivered I waited over 20 minutes and nothing came, rang the restaurant no answer, don’t order from here it won’t arrive

Worst GF pizza I have ever had. Literally tasted like cardboard. Paid extra for a large sauce to be told they don’t actually have large pots of sauce and ended up giving us two small to make up for it which didn’t help. We also ordered the cheese tots with bacon and they were cold and just had no flavour. The chicken poppers were the only enjoyable part of the delivery. Wouldn’t waste your money

our food was delicious and the person who delivered it was very kind

No corn cobs in my combo and it a long wait for food to be delivered

The best Papa John’s branch ive tried in Manchester , i drive all the way there specially for it , always amazing service and well made pizza, always catering to special requirements .. 100% recommended

Pizza was spot on + good service

My order is too much late please solve this problem

Amazing food and even better staff extremely helpfull and go above and beyond especially Yasin. Thanks again

I feel discusted I've called and a man answered the phone and he ended the call so I called back and he answered again so he asked me for my postcode and he made fun of my accent and had a big attitude

I recently ordered pizza from Papa John's, and I was thoroughly impressed! The crust was perfectly baked—crispy on the outside and soft on the inside. The sauce had a rich, flavorful blend of spices that really stood out, and the toppings were fresh and abundant. I especially loved the generous amount of cheese that stretched deliciously with every slice. Plus, the garlic dipping sauce is a must-try! Overall, it was a fantastic pizza experience, and I'll definitely be ordering from Papa John's again!

Nice and delicious taste. I can't believe before to eat it's

Good quality food very impressive services

I have tasted Papa John's pizza. The pizza was really very tremendous. I would suggest Papa John's pizza always 👍

Fantastic place for Pizzas and they have some good offers on . Staff are always polite, helpful and very friendly. I would like to mention Yasin. He was very helpful when I was with my grandchildren . Fantastic customer service. Professional, very helpful and service with a smile Thank you 🙏🙂

delicious food, instant services, suggest everyone to try sure.

Excellent food in time delevry. Professional staff neat and clean store. 5 star

I ordered a large pizza head Great customer service and even got Extra sauce for my pizza 100% recommended going

"Great choice of vegan pizzas, very quick service and foods always pipping hot."

Food was lovely, service was great. Overall 10/10

Good food, ready to pick up quickly, with friendly service.

Good food, service and clean atmosphere. Highly recommended.

Great service from Yasin and his colleagues! Food great .. hot very friendly

Good taste. All the time when i orderd got nice food on time. Staff are friendly and cooperative.

Delicious food Great service Nice staff Nice manager

Very quick, efficient and high quality. Good customer service

Menu, location, interior decor and the services all are great. I have a wonderful experience of food at papa Jones 😋.

Food arrived great but forgot bottle of drink. Driver said he would return with drink but didn't bother.

This order has only just arrived. I am appalled with how long this has taken since the order was placed around 11:30-11:50pm, the order was supposed to have arrived at 12:25-12:45 and yet it is now it’s 1:50 and only just been delivered. At 1am i contacted the restaurant and they told me it would arrive at 1:20 and it still did not show up. Just Eat then informed me that would be here at 1:30. When it arrived it was unappetising since it was cold and hard and i was unable to eat it

Never received my food… I called the restaurant and they aren’t answering

Pizza was stone cold and arrived late, not good at all.

I love this I got a wwwwwwwwwwwww pizzaaaaaaa and everone should spend there pounds on that pizzzzaaaaaaa I mean look at it

First, and last, time ordering from here. The food was almost warm, the dips were missing from the chicken combo starter, and the Italian sausage and pepperoni papadia contained so many jalapenos that you could not taste anything else. Considering their reputation and high prices I was very disappointed

Its been over 2 hours since ordering and an hour after "latest arrival", called the store to ask where the order is. On its way they say. The delivery driver called me saying he has gone to the wrong place. I call the shop to cancel as its taking so long and the food will be cold by the time it gets to me. Get told, if he has gone the wrong place, he will probably be there in a minute. 30 mins later STILL no arrival of order, and no cancel on uber eats. Stuck, they have my money, even if I do get some food it will be 2 hours old and have been out in a car for at least one hour. This was a lunch order!

I don't know whats happened to this place but it's gone massively downhill the last 6 months or so. Used to order regularly for years with no issues. My latest issue though has forced me to write a review. I ordered online for collection, clicked pay now and the age just refreshed asking me to try again, I did this twice and the same page just reloaded asking for payment. Before I did it again I checked my bank and saw the money had been taken twice, I checked my emails no confirmation and no order had gone through on the website. I went to the store showed the manager than money had left my account he said there is no order in my name and without an order number he can't do anything. I paid again Instore but he was not helpful in helping me resolve the issue. He just kept telling me I must have ordered from another store, ignoring the fact that there was no trail in my online orders, no emails and no order numbers. Even if it was ordered from another store I would have these. In the morn I checked my bank and payment had been taken 4 times! I got my bank to refund these. Normally I wouldn't complain but this followed from issues with previous orders for delivery in which I ordered the works pizza, it arrived with no meat! whatsoever, another order had no cheese on the pizza, another occasion I received the wrong order. Love Papa John's but this one is terrible so going to revert back to dominoes after about 5 years of ordering Papa John's.

the delivery driver did ring me to say there was a problem on the road, I had no problem with that

ordered many times before and thoroughly enjoyed this time not as impressed food not as warm felt like it was left waiting for some time

Great choice of vegan pizzas, very quick service and foods always pipping hot.

Writing this review while my food is not even here, not the first time my pizza was too late!

Absolute joke off a service putting the phone down on me after telling them my food didn't come the night before and telling me it was delivered when it was shut and I paid through just eat no one wanted to sort my issue just said contact just eat and putting the phone down on me as soon as I called off a different number they answered all I wanted was my food that I paid for that did not turn up. Staff are awfull

I wish it was late the food didn't even come and when contacting the store today they are now telling me it was delivered when they shut at 12 and the order says it was delivered at 01.20 absolute pi@# take i had to make another order at 01.30 from another store that night and the store have been lying to me on the phone today saying it was delivered and now are fobbing me off to ring just eat this has wasted far to much off my time

Great food but but not happy with delivery charge £5 for a pizza to be delivered

My food still hasn't arrived and it's nearly an hour late