Papa Johns Pizza in Telford and Wrekin

Food a little cold when delivered.

I ordered a promotion 2 for 1 Pizza offer for Uber delivery. Total cost for just that £32.75 - Only one Pizza was delivered in a damaged box and damaged seal, COLD and barely any topping. When I enquired where the other pizza was the delivery driver just shrugged & walked away without a word. Save yourself a lot of time trouble & inconvenience by ordering elsewhere. I’d star it at nil if that was possible

Out of all 3 pizza takeaway establishments I can think of Papa Johns is the best. It has a very good gluten free range and isn't stupidly expensive. I love you papa John

Sent a small pizza when ordered large serious 20 quid for a small pizza ????

fantastic food fantastic service and very polite delivery driver

lovely pizza . nice and hot. i will continue to buy this one thank you

Absolutely love this food so so nice 10/10 for me

drivers can never find me always ring but postcode takes you straight to me was a subway delivery driver myself but the pizza was never brought to me in insulated bag ???

Offers consistent, high-quality pizza at a great value. The service is great, and the staff are pleasant. I can highly recommend.

Brilliant service Very quick on making and cooking a pizza.. £5 for a medium pizza which isn't bad in my eyes..

Luke warm tater tots undercooked disappointed ended up having to cook tater tots again and warm up pizza not as good as last time....shame !!!

When trying to call no answer after saying it’s bin delivered when it’s not

The food was cooked properly and worth the value for money

15 minutes early. By the time the family were back and ready to eat at approx 2:20pm the food was cold. Paying a premium for delivery isn’t worth it! Minimal pineapple on the Hawaiian pizza. Not happy.

Driver was considerate and read the delivery instructions, food was piping hot. 10/10!

defo the best Papa Johns out there. never had less than a 5 star pizza from here and the staff are always lovely

The best pizza in town we’ll worth the money.

No wonder your company is completely screwed. £17.50 to get a pizza less than 2 miles away. Papa Johns have turned into a joke.

I’ve honestly never had a problem with Papa Johns, Lawley. The pizzas I’ve had from them have always been fresh, hot, and very tasty. And their service has always been top notch. For me, Papa Johns is something I’ll get when I want to treat myself. The collection deal is unbeatable. And the garlic & herb sauce is something I’d always come back for. Quite recently, I got to try the brownie; which was also pretty good! I am bemused by the high number of negative reviews. I’m never normally the lucky person. So I can’t understand why my experiences have all been top class.

Lovely food, arrived nice and hot. Delivery Driver was wonderfully polite and cheerful. 1st time ordering Papa John's, would order again.

Got here so quickly and delivery driver was very polite and I enjoyed every single bite

had to call to chase delivery. Bag fee charged but no bag was supplied

driver tried to deliver to the wrong house, then i had to argue with the store manager for the best part of 10 minutes to get fresh food instead of the COLD FOOD that had been out for over an hour, very rude on the phone, driver is clearly just lazy with a lack of care when finding the propertys. think ill be collecting from the trench store next time.

Wonderful flavoursome pizza as normal....lack of delivery drivers blamed for very late delivery

Stone cold 1hr 35 to deliver 1st and last time ordering from there

Everything was perfect as usual. Thank you.

Arrived far too early! Food was luke warm upon arrival and by the time we were to have dinner (4:30pm - deliver set for this time) the food was stone cold. Food was not safe to be reheated.

I’m not happy I pre ordered my food to be delivered at 19:50 and I’m sat at here at 22:00 with no food after contacting the restaurant and being told they were busy so it will be late and I should wait I’d be appreciate my money back as I had to order something else to feed my family I will not be ordering from here again

Tasty pizza and side! It’s a real shame it was on the cold side.

It's been almost 2 hours since I placed my order and it still hasn't arrived. Tried calling several times and they haven't picked up once. Absolutely horrendous service. Won't be ordering ever again.

If I could leave zero stars I would. Pre ordered for collection, when arrived told order was cancelled with no notification then told refund would take 5 days with the manager offering no help but blaming head office and head office blaming the store, shocking service with no help for the customers all they care about is the money, fact

Food was late but the girl who came to deliver explained that’s it’s been very busy, so it’s understandable. She was very friendly & well mannered. Very good part of the team.

Heard a lot of hype about Papa John's, but I was really disappointed. The pizza tasted awful, the garlic dip is super watery and the chicken poppers were like rubber. The delivery person was very rude at the door and basically threw my food at me. Won't be ordering again.

First time eating here And won’t be the last very good pizza and service was quick

Lovely pizza, good service and fully accessible

Never actually received my order

Was ok ...not much chicken asked for ham too still looking for it..came quickly though

I ordered a pizza yesterday and got poisoning today. Never ordering again.

Great place to pick up a pizza the service is quick and friendly too. If you're in need of a pizza then pop down and get one sorted. The menu gives you options so you can add things you like and takeaway items you don't want also have extra items the choice is yours.

Pleasantly surprised after some of the dodgy reviews but think a lot of them are for poor delivery - we collected, ordered online and 25 mins later ready to collect, brought home journey 15 mins and still nice and hot, good toppings would use again.

Delivery was amazing and the delivery deal was outstanding, will definitely do this again ****** recommended to all

Pizza arrived (28minutes ago) like a piece of cardboard as it was borderline burnt. Dry, chewy and tasteless. Person on the phone couldn't care less and now I have to wait for a manager to call me back as he's apparently on delivery's. Won't be bothering again that's for sure. Would give 0 stars if I could.

Food was cold. Tried to contact restaurant but no luck! Cold pizza!

Been waiting around an hour and 40 mins for my food, yet still no where to be seen, class service

My foood hasn't arrived and called restaurant 5 times no answer

2 hours for Ordering before food came, cold food and when I contacted the shop the manager couldn’t be bothered to speak to me

Food was 2 hours from order time, food was cold and when I contacted the shop the manager couldn’t be bothered to speak to me, all I got told was my complaint would be passed on to the manager..absolutely disgusted with the service will never use again

Food was stone cold and 1 and half hours late.

Finally arrived but had to reheat. Happy to accept they have been busy due to football but some communication would be appreciated 1:30mins is a bit much

Food arrived freezing cold and not completely cooked. Completely inedible. Won’t be back.

Pizza's lacked in toppings so 3 different pizzas tasted the same. Pre-ordered 2 hours before collection but still had to wait 20mins for pizzas to be cooked. By no means the worst experience though

Food was prepared very quickly and was delicious. The offers are always great and with a young family there is usually an offer to suit us as a family of 5. However, parking is horrendous outside of this place. Not ideal if you have children in the car. The disabled bays seem to be used by everyone regardless of a blue badge and access to houses is very limited which irritates the residents if your parked outside to collect your food. Staff were friendly and welcoming but the delivery drivers don't have a care for customers and dump their cars wherever suits (in an area which is already ridiculous for parking anyway)

First ever order .cold pizza and tots very disappointed.

Food delivered late, Even I called restaurants 30 min early, mentioning please don't be late

Worst pizza we've ever had. Nearly £40 for 2 medium pizzas with hardly any toppings on. Very disappointed. Back to Domino's for us

Everything perfect, but when I order a dip they never arrive with order, not sure why but they are 1£ for 2 and each time I order they never actually give me any

Nice staff, great service, delivered on time.

Didn’t even arrive been two hours since I’ve been waiting called twice

Great food great service and superb early delivery. Quality.

Estimated delivery time was 8.15 then changed to 8.25 but arrived at 8.50 and it was cold when arrived

Food lovely and hot. Fantastic service, delivery driver very polite and friendly ile definitely be ordering again.

When the food arrived it was cold so the potato tots had gone soggy and the pizza was cold.

Ordered pizza delivery. In 20 minutes I already tasted it! The pizza is delicious, everything is neat and fast. But personally, I would like a thinner cake and cream sauce. I've ordered a pizza Hawaii. Delivered in 20 minutes. The pizza was tasty, all accurate and clean. As for me, I like thinner pizza cake and sour cream sauce. Thanks for the service!

Food was cold when it eventually arrived . Driver drove off wheel spinning up the cul de sac very erratically and dangerously.

Food tasted delicious. Definitely recommend :)

Excellent service and quality pizza

Pizza is nice but watch out for Shelob in the waiting area

Food was delivered late and poorly

Amazing food as always!! Thank you

Nothing delivered. Contacted restaurant after waiting over an hour, they said the order wasn't on the system despite receiving a text telling me the food was on its way. Finally arrived an hour and a half after original delivery time.

Can't really explain why but out of a plefero of choice regarding pizza i have always like papa johns the best

Food was 30 minutes late. Asked for pizza to have some items removed in the notes to restaurant which has never been an issue before however today they didn’t do that and it came with the items I asked to be removed.

It was a bit late but its all good and the delivery driver was a nice chap. Sorry not very good at leaving comments.

Absolutely lovely food tonight, made all the more enjoyable with a friendly and polite delivery man.

The driver come after 15 minutes later and my food was cold…

Best pizza you can get anywhere !

Yeah I've been in a few times now and the pizzas don't seem to have any taste Either that or I've got 🙄

Food was cold delivered 40 minutes late guy had to phone me twice and wouldn't listen to me

Absolutely shocking, this arrived cold and as the image shows. Do not waste your money or time ordering

Food was cold due to long delivery time.

The pizza wasn't hot. Luke warm on arrival I'd say.

Shocking pizza. It was as though it had been reheated and had no flavour. Expensive shocker.

Super fast service, clean store and a decent pizza. Always tight on topping tho lol

Nice pizza but there delivery is very slow

fantastic food with a fantastic service.

Ordered and the order got lost. Money taken from the account

Don't have the butter sauce, it's weird

While eating I found a black long hair that looks like a womens hair in the pizza. As I pulled it out the pizza, I could see the hair pulling from multiple different slices, so propare grim. I called the shop for them to say there's nothing they could do at all when in reality I want a refund

First time ever had papa johns, best pizzas ever!!!! Usually have from other well known pizza places but have truly been converted to never going anywhere else.

Took a bit longer to get to us than expected

Excellent as usual my son will always prefer his pizza from here and no where else. Perfect timing.

Definitely great place to have a pizza, excellent taste

Pizza excellent. Staff very helpful. They even advised me there was a more cost effective deal on offer.

Absolutely dreadful service. Nearly an hour late for a pizza that takes 10 minutes to cook

Great food as always the pizza is my lads favourite.

Slow and late delivery. XXL is just a large dominos dont think ur gonna get more. Box seal had been lifted when delivered and still wondering why? Last time i order here i think

Collection Order was not ready despite the app saying it was. When I got the pizza home it was the wrong one despite having the correct label on the box

I ordered and payed for a BBQ dip and never revived one I got a garlic dip what I do not like

It can't take 2 hours to deliver a pizza on a small city like Telford.

Came on time but have no pizza sauce i was disappointed