Madeley Court Hotel in Telford and Wrekin

Why I score high this place because, we have where to wash hands before eating

As expected from a Nando’s but did mess up my order and then take quite a while getting it to me. Other than that waitress was great

Nice friendly pub. Good selection of drinks Serves food. Had an offer on Tuesdays.

AVOID, AVOID, AVOID - AT ALL COSTS!!! After spending £14.40 in Telford Tesco's cafe upstairs today 'James' the 'Manager' wanted me to pay for another drink, for another cup & saucer (which I would not drink, since the pot of tea purchased was adequate enough, as my daughter didn't like the medium latte purchased at £3.40 a pop!) After he plonked the very small jug of milk on the counter he said under his breath, 'we're not a charity'. I don't expect this Cafe to be a charity but as a fee-paying customer, I expect to be treated with respect don't you think? Note to 'James' - since you refused to give me your full name or your manager's name (you lied since he/she does exist according to Tesco), I have lodged a formal complaint with Tesco's manager at customer services (Steve Joyce). I don't expect anything will change for the better & suspect, it'll be brushed under the carpet. You should undergo some form of customer service training since, you clearly lack the skills required, to deal with members of the public i.e. your customers, in a professional & respectful manner. If you're chasing the money but don't seem to be having the footfall expected (since the cafe seemed to be too quiet for a lunchtime, even on bank holiday), maybe have a think about how you treat your customers - we're not all freeloaders - as you seem to suggest about me. From now on, I will spend my hard earned cash (I do work for a living) & go to Costa or Starbucks, not far from this cafe instead (& maybe, they'll give me a cup & saucer for free - now that"s a concept). In summary, staff on till/chef - ok, food - good, latte - terrible - shame about the manager! To confirm, 0 (Zero) Stars - inadequate & needs drastic improvement by removing 'James' pronto!

Taken over by Home Office to house people who have entered our country illegally, meanwhile local pensioners choose between heating and eating