Papa Johns Pizza in Lichfield

Buffalo chicken wings tasted of the cardboard box they were delivered in and had no buffalo taste. The pizza was warm but had little taste and the order was very late. Disappointing and not as good as domino’s

Great food, arrived earlier than expected which was good!

Don’t place an order while the football is on. Pizza toppings not to edge of pizza, sparce toppings. Turned up cold as so busy 🤷🏼‍♀️. Don’t take orders if you can’t cope with them! Called up to give them chance to rectify. Refused and offered to take money of next order. Won’t use again. Sorry

Thank you. Awesome pizza and service

Came to wrong address 25 mins early

order didn't arrive but says its been delivered

This is very disappointing, I think they must of ran out of toppings, this is the first papa John's I've ordered since moving to Lichfield, and I think it will be the last, if you want a pizza that's lacking toppings and taste then order from here, or maybe go to pizza by goli, dominoes or ask if you want a better pizza to eat

Really great pizzas and tasty. Brilliant

Best pizza as compare to Domino's Staff is very friendly I love to order food from this store

pizza was cold probably as it was late

The all round service was great

I’m still waiting for it to be delivered !!!! It’s 13:36 I was in a 1/2 hr break on a 12 hr shift still nothing !!!! I’m disgusted and request a full refund for non delivery unbelievable

Very polite, people deliver stuff on time and the food is quite nice there

Unfortunately the pizza was cold which made it unappetising. Almost £20 for a medium cold pizza!!

Half the food was completely squashed and inedible

It took only 2 episodes of old bear and friends for the pizza to arrive! And it was delicious!

The new four cheese pizza is amazing 🍕🍕 another top meal from here

Superfast delivery, super tasty food.

My order never came. I ve waited for more than 3h for a pizza and a brownie. No one’s answering on the phone. Completely unprofessional! Not recommended

Food was freezing cold, delivery driver went to the wrong house.

Great other than put dips we paid for wasnt with it.

Not impressed at all. Food was over an hour late and only luke warm. Called papa johns and was given a “can’t be bothered it’s late” attitude.

Fabulous and you took the olives off 👌

When my food arrived, 20 minutes late, it was cold and needed to be reheated. Which defeats the point of having a takeaway.

Didn’t have all my order I ordered a large bottle of Fanta and didn’t get it

Food late and cold had to warm up in oven. Same as last time so won’t be using again.

Bad service, slow delivery, no communication, rude staff, stingy with toppings. Go to Domino’s instead.

Food arrived cold and missing the dips

There was a distinct lack of cheese on both pizza's, all was cold, there was hardly any bacon and cheese on the potato tots.

Our food was expected to be delivered between 7:35pm - 7:55pm. It got to 8:10pm and the app said it had been delivered, when I questioned this all of a sudden the delivery time changed and they said that there was a delay but I believe it was only because I chased it up. When the food arrived, both of the pizzas were cold and overdone. The brownie was lukewarm but underdone and we were missing four garlic and herb dips.

First time using and last, cold doughy pizza - awful....

I lost money ,and app don't work good . make order for delivery but rescipt notification what need collect for my self .and earner of restraurant are speak very arguments and without respect

Food was cold and stodgy, never again

Ordered online and got it delivered only receiving a COLD and very CHEWY dough pizza. I would not in million years ever order from them again. Friendly advice, just AVOID!!

They forgot the dips even though I asked if they were inside and the pizza wasn’t hot and tasted bland

Wrong items sent food was ok and came ahead of time.

Very poor - cold pizza - tough to eat

Haven’t got my dip sauce I payed extra sauce and I ask have base sauce removed on there still

Hardly any meat on this all meat meat pizza. Very little stuffing in the crust. Some without striding. On several slices there was no meat. Counted 4 pieces of bacon. 8 slithers of ham. 8 pieces of pepperoni and about 7 beef and 6 sausage. All in all the most disappointing papa johns ever.

Excellent would definitely order again

Would not deliver to my address even though we are local to takeaway. Do not accept cash payment. Also very rude. So we ordered from Domino's instead. No problems and great service from there. This papa John's must be allergic to money and custom.

Good delivery, poor quality / size for price

Absolutely superb! First time customer... Very efficient service! Good value! Amazing quality!

Food was OK. Driver threw box into my porch and rang the bell then walked off before I even got there.

All was good, but was disappointed by the size of the pizza, felt it was a bit small for the price. Did taste nice, though.

Paid for dip this time and it still wasn't delivered.

Food arrived, stone cold and WRONG!

The best papa johns in the area - we drive 30 mins here rather than eat at our closer branch

Driver got lost but called and still made sure we had on time and still smiling Food was amazing and the garlic dip was so good

Average Not ordered for approx 1 year due to poor experience won't hurry back

1hr 45 minutes from order to delivery, turned up hardly warm with wrong drink. Nailed it!

Food was cold, had to put it in the microwave. I could have done this with a £5 supermarket pizza. Not expecting to do this to a £28 order. Will not be using again.

The pizza was late, cold and looked like it had been run over by the driver

Very good good, very good handover/delivery, would use again

Good was ok. Problem was late delivery.

Waited over 2 hours for delivery, nothing but rude advisors when complained for the wait, very poor customer service avoid at all costs

Pizza was fine, but the size of the XXL pizza was pretty underwheleming for just short of £25. Would buy 6 large supermarket pizzas instead next time and have 3 times as much food.

Extremely overpriced. Described as a double pepperoni, there was altogether 10 pieces across 8 slices. Poorer quality than a £2 oven pizza. Absolutely disappointed.

The pizza was stone cold. I put delivery instructions in the notes, which nobody read. It took 1 and a half hours to make and deliver 1 pizza

Pizza was never delivered and I never received a refund as promised. I found the pizza on my driveway the next morning so the delivery driver had obviously just left it on my property without even knocking on the door. Poor, inexcusable service.

Pizza not made to a very good standard.

it was a splendid Friday night treat ,my wife especially enjoyed it 😋😋😋

Food never turned up. Rang them. First I was told the food had left (this was an hour after the time it should have been delivered) then they admitted it hadn’t even left the kitchen yet. No apologies. Rude staff on phone. Never ordering anything from here again.

Came on time which was great. However it was hardly cooked. Half of it was still dough. Even the poor dog didn't want any. The pizzas are usually yummy when cooked however it is up there with the worst pizza I've ever ordered. I'd have complained and asked for another but it has put me off pizza for a while...

As ordered, good delivery service

Stone Cold, very little ingredients on toppings Asked for thin crust, got thick was over cooked Desserts missing in its place was a garlic pizza thingy

Exactly as ordered and delivered with a smile

Delivery ordered for 6.30pm. Had message to say that delivery delayed until 6.55pm then food actually arrived at 6.17 which was unexpected

Excellent quality, fast delivery! We would definitely order again :D

We had the vegan works and two sides and it was all absolutely lovely and cooked to perfection. David was brilliant and very knowledgeable about the food - I would definitely recommend

Super tasty pizza’s with fast delivery - brilliant

Lovely food, not very hot when it arrived but very tasty!

Very tasty pizza. Delivery was spot on. Food still nice and hot.

Food was supposed to be delivered at 7pm however I needed to call at 7:20pm to check where it was. The person who answered was trying to say that there was a problem with the system but the order was accepted and just eat had confirmed that. Despite this the person was rude on the telephone The food eventually came 45 minutes after promised, that’s 1 hour 45 mins after ordering Not great for a Saturday night treat. Not good Papa Johns 😡

This is the worst pizza I have ever had. Stone cold when delivered, could not even see any cheese on it. Pretty bad when you spend nearly £30 and you have to warm it up and add your own cheese. Potato tots were burnt and disintegrated when you tried to pick them up, also were cold. Never ever going to order again.

Expensive Compared to similar places, but food was delicious

Great pizza very fast and very tasty

My favourite pizza chain by far!

First time, and last .. Garlic bread was good but pizza was tasteless. Been better off chucking a £1 iceland one in oven

Took over an hour for two pizzas and they were barely warm. Pizza was chewy as if sat for ages, would not be buying from them again.

Was a nice guy, polite and delivery was on time.

Food was cold and did not taste good at all

awful service would not recommend waited 2 hours for delivery when it came it was cold

This store (Lichfield) has had issues since it opened and I left it a year before I ordered here again. To be fair the last order I had was perfect, so I ordered again. I ordered a BBQ chicken pizza. I got a plain chicken pizza, I mean I could understand if it was on the menu but it isn't? So they just forgot to add the bbq sauce? The thing is someone put the pizza together, cooked it and then someone else checked it? It's pretty obvious it doesn't have BBQ sauce on. If this was the first time it would be a 3 star but come on this store has been hit and miss since opened years ago. These are restaurant prices, not the local kebab shop down the road. Get your stuff together. I advise you all go somewhere else.

Pizzas were cold. Garden party pizza had lack of toppings on. Including no mushrooms as stated! Very disappointed.

There was a new person taking my order with the full support of her manager. How training should go.

Great that the food came earlier then time slot as booked and was told an hour wait, first time having papa johns not overly impressed with food

Hardly any topping, mostly just bread.

Wont be ordering again. Pizza was drier then the cardboard it arrived in and the dip was nasty af. Sorely disappointed, so badly that I actually bothered to come and leave a review. So not only have I wasted £20 on a rare "treat", I now can't get the gross dip taste out of my mouth, I will be passing like a racehorse all night for how much I've had to drink & wasted another 10m of my life writing this hoping it will save some else from the same fate. Should have just had beans on toast...

Pizza nice but other item wasnt

Absolutely disgusted with the horrific service. Ordered food at 8pm. Never came. They took my money and closed the shop and my food never came. Disgusting service. I'm horrified they'd steal my money like that. Tried to call, no one picked up at all.

My first first Papa John's experience as I was told to give it a go from recommendation. Gave it the benefit of the doubt and ordered instead of dominoes or my local Barton's Pizza (which is lush). Verdict? - Expensive food for low quality. I ordered 3 thin pizzas and they weren't moist, it was just dry pizza without much flavour. Maybe that's how their thin pizza is but I've never had a thin pizza with that problem anywhere else. And WHAT is that side sauce? Okay, dominoes sauce is a hard match, but it's literally just overpowered garlic butter. Leaves a horrible taste in your mouth and it just tasted off. Maybe it's just my taste buds but again, I've never had a sauce like that from any takeaway pizza place, or anywhere at all for that matter. First and last time ordering from Papa John's

Last 3 times dips I paid for we’re not present Tonight the chicken poppers were missing

Pizza was nice and so was the garlic cheese slices Brownie was burnt and was very hard to bite into

Delivery time was fast but the pizza was well overcooked and inedible and the chicken bites were soggy and greasy. Disgusting!

Delivery driver was very friendly and a lovely man and as always food was amazing

They forgot to include an item I ordered.

I'm only giving them one star because the food actually arrived! The pizzas were the wrong base, the amount of toppings were pitiful, even the cheese must have been in short supply! The chicken poppers must of come out of an arctic deep thaw as the texture was like bitting through an apple with bread crumbs on it 🤢 the barbecue chicken wings tasted and looked like they had been boiled! No crisp on the skin or flavour, disgusting, and all that for a mere £35. They should be ashamed. Better ingredients, better pizza! Better go somewhere else

Always lovely hot food, never had any issues with quality or service. Definitely recommend.

Great service. Credit to the guys doing a delivery service. No 8pm wave, but worth a mention in these climates. Even with the 20% off, was a little pricey, think I will definitely look for a voucher deal next time. But still a tasty treat👍🏻