Papa John's Pizza in Dudley

Arrived perfect temperature quick delivery friendly delivery lady delicious perfected

Delivery driver was very pleasant

Just ordered 2 pizzas probably the worst I've ever had no cheese no tomato puree very dry won't order again

Strap in buttercup, it’s story time. Ordered online, tracker said delivered.. odd as I’m not gracing my mouth hole with mediocre overpriced pizza.. phoned them only to be told the number was wrong on the order and I would have to go and collect it.. surprisingly the number wasn’t wrong, and still ringing the doorbell is usually what you do when you have a delivery. I asked to speak to the manager.. at which point the guy did his best manager impression, sadly he needs to work on his accent as it was clearly the same bloke, who will remain anonymous as he isn’t allowed to give his name, we will call him Bruce. Well Bruce wouldn’t put me through an actual manager, he wasn’t keen on me speaking to them. But he was keen on me speaking to the delivery driver, who said it was my fault, cuz she was waiting by my car where I should of been waiting.. cuz everyone orders food and then waits outside for 40 minutes right? At this point I’d grown tired of Bruce and his pizza transporter, I asked for a refund, at which point Bruce got confused and said I could sort that out myself.. that was a silly thing to say wasn’t it Bruce. Either way, pizza transport lady wasn’t happy, shouted something at me, sounded something like life regrets, and hung up on me, didn’t wanna answer the phone again. I should of gone and took my money out the till like Bruce said, but alas, seemed like enough pizza fuelled rage for one day.

Ordered a pizza at 16:20, it gives you the option to chose when you want your pizza ready for. I then chose 17:15. 15 mins later I had a phone call to say it was ready. I then tried to explain I wanted it for 17:15 as I couldn't get there till then (which is what I ask for) to which they told me I was wrong. When I got there I tried to explain this again to which they started shouting wanting me to leave with a cold pizza. I asked the man to stop shouting at me as my 6 year old son was with me. After 20 mins had past. I asked the man to either cook a fresh pizza or I wanted my money back to which the refused. Another 10 mins had past and eventually cooked me a new pizza. The staff was so rude, I certainly won't be going here again 😒

Very delicious food, happy for service

Ordered buffalo chicken wings and they’ve give me stomach ache after having 1 of them. They smelt cheesy and off but wasn’t sure but knew for definite after getting stomach ache. Do not recommend ever buying the wings, risking your chance of being hospitalised!

Never had a pizza from here send me a free one I'll consider making it my regular

Pizzas do not taste how they once did

the food was delivered very quickly. it was absolutely delicious, would really recommend anyone to order from this papa John's.

I’ve had better pizzas for a pound out of Iceland. RIP off paper thin hardly any cheese and was dry. Garlic dip is nice though.

Ordered for collection. The pizza was dry with hardly any cheese, only decent thing was the service from the man working there. Rather disappointed.

Love this place but PLEASE stop saying the food is here when it’s not because we’re having to wait outside for way too long

Not really worth the money you pay, toppings like where are they? Felt like I was just eating a bland cheese pizza n not what I ordered very disappointing....

They not sending the right order. Instead of papadias i get small pizza and the lady told me to fold it. Absolute joke

Great vegan options and great services, delivered 30 mins before expected. Delivery driver Sachin was extremely helpful, thank you

Pizza is all greasy and soggy . Would not recommend

I'm NOT ordering from this place again. Every time I order a pizza, the meat topping is getting smaller and smaller. This is not value for money. I get more topping on a £1 frozen pizza than this place. Do better and stop scamming your loyal customers.

I’m not happy I’ve placed an order to be delivered between the times of 16:05 and 16:25 it’s now 16:32 and it is saying my order has arrived and it hasn’t it’s joke at this point highly unhappy

Food was fantastic and a really quick delivery thank you

Best pizza imaginable so good love it best experience

Ordered at lunch time, ordered chicken pizza, cheesy garlic bread strips and choc brownie. Had great deal for 60% off on collection. Upon arrival carpark is not most inviting but was empty. Lady inside appeared to be alone but was polite and friendly. Pizza was available for delivery quite quickly. After eating the pizza, side and dessert it was all very nice and would certainly return again.

Perfect just grab on the way back home love the new price

Pizza was over cooked and cold which is a feat on its own I’m not sure a teaspoon of cheese and four pieces of bacon constitutes ‘loaded’ potato tots either Yet to figure out what’s special about the garlic sauce. It’s definitely not the taste tho that I can confirm, unless you like the taste of melted butter I will watch it for a bit and report further if anything unexpected and special happens

Looks rough from the outside but the pizza is always amazing!

Hardly any meat on pizza!!!! Starters were basically the same and tasteless. Shall NOT be using Papa John's again.

One of the better Papa John's! Pizza cooked quickly, freshly with good service 👌

Drivers sat nav broke then it was late and it didn’t taste the nicest.

It was cold . Delivery driver rang me when in the next street, had to ring him back 10 mins later to ask where he was . Still in next street . Hardly any topping in the pizza .

Literally just finished a large Mexican. Lovely and beautifully cooked. The guy serving a nice guy too. Definitely visit again

A nice pizza delivered in good time. Not perhaps as hot as I would have liked, but well made with quality ingredients. Whilst not the cheapest I would purchase again.

Had a Hawaiian pizza which was lovely but literally had about 2 lil chunks of pineapple per slice...think they could be a little more generous 😊

This is my first time trying papa johns and i wish i had tried it sooner. Pizza was amazing but mine and kids favourite was definatley the chicken poppers. Beautiful. Thanks.

Pizza base was almost burnt. Too oily.

Ordered a 16 inch "The Works" pizza, they were very stingy with the cheese and the toppings, in fact I think they must have used the same amount of toppings and cheese as on their smallest pizza because the result was very bland. I was glad we'd ordered the garlic and cheese stick side as well because it was actually tastier and more enjoyable.

Food hasn't come on time but very delicious

Food never showed. Store couldn't be bothered to answer either.

Delivery slow. Ordered 2 veggie pizzas hardly any toppings on xxl pizza. Was the same as having a cheese only pizza. Had no taste. Won't be ordering again from papa johns

Mr Singh, the manager was very very rude to me over the phone after they brought the incorrect food.

I had a text at 5:40 to say food on way it arrived at 7:05 freezing cold and solid! Straight in the bin it went

Over priced and the pizza was a medium but appeared really small and wasn’t hot

Do not order from this store please for your own comfort do not order from them. at 8:50 I placed an order.... 45 minutes I waited before I called and asked for my order only to be told they had taken my money but not processed my order, I then was offered a refund or my order be fulfilled again to which I wanted my food obviously I asked them to fulfill my order... by this time its 9:45 by 10:25 still no order no delivery I called back be greeted by a very rude ignorant lady who clearly didn't care said my order was on its way and slammed the phone down on me let's go to 10:50 my order arrives missing 2 items the pizzas are stone cold and wrong and my night is ruined. Thank you papa johns for messing up my night. Never will I be ordering from you again I knew I should've stuck with pizza hut at least their customer service is 10 out of 10.

Called to check where my order was and told that it had not been printed at the restaurant end but App said it had been delivered. Nearly 2hours late with no apology when delivered.

Pizza am way overpriced and very poor. I had a meat feast and there was hardly any topping at all on in. Wont be ordering again

Food was cooked to perfection with delivery being super fast. Will definitely order again.

Horrible to say the least, my daughter ate 1 slice of hers and I literally through my gluten free pizza away. Never again even if they have offers on, staff were not helpful and the food was distasteful.

Not as good as dominos, my mate said his meat feast was ok but the cheese and tomato lacked any flavour, it was like melted cheese on bread, the chicken was lovely though, but wouldn't order again

Always polite and friendly and on time.

I ordered here via Deliveroo. I ordered at 21:13, it got to around 22:16 and there was still no update, 6 phone calls and no answer!! Once the clock turned 23:00 it stated my order was delivered.. which it was not… when I checked google it stated the shop closed at 23:00. What a shambles.. now most places are closed having waited 2 hours to eat. Disgraceful.

barely any cheese on tater tots but everything else was fab

ended up calling the restaurant as it was over a hour late got told my order had gone through but the something was wrong with the auto pay it would be with me in another 30 mins not a clue what that is,when i had the exclusive deal the xxl pizza had way to much bbq sauce on the base couldn't taste anything else on the pizza ate 3 slices and left the rest not a good experience tbh

Friendly staff and very clean place. They are always punctual with my delivery. I recommend this store to everybody.

What can l say, it just melts in your mouth, best pizza around. A÷÷÷÷÷÷÷÷÷

Iron off! I will not order from them again. After trying their pizza, (Large Create your own with 4 toppings £24 delivered) I found that there were hardly any toppings. In this respect they were just as scarce as from Dominos. I do not recommend them.

Best pizza I had in a long long time

Best pizza I had in a long time.

Cant fault it Every item Top Quality

Took ages to confirm order and food still hasn’t come been waiting over an hour

The delivery was mega fast, but the pizza was nothing special to say it was from a national company

Food was fabulous, but incorrect sauce was put in 😕

Very nice food. You know what you get from Papa's John's. We ordered a meat feast. Absolutely bostin. 👍🏽💪🏽😁

Well I have to say this was the worst pizzas I have ever had topping were none existent and the customer service was terrible wont be using them again

Ordering was fairly difficult online so had to call the store direct. The initial offer doscussed on the phone worked out as more than what I was provided online but when I questioned it, I was offered a better deal. Make sure you check for the best deals yourself as you might not always get the best one by calling in. The pizza tasted nice to be honest however was lacking in toppings. As the picture shows this is supposed to be a chicken pizza however there are only around 4 pieces of chicken on. There is a very small car park to the side of the shop with wheelchair access.

Always order pizza from here. Foods is so nice and love the cookie as well

Lovely food a bit pricey but was worth it

Ordered spicy Mexican was very disappointed with the lack of spicy beef on my pizza.

Said they delivered, made an attempt twice they said but they didn’t, refused to make a 3rd attempt then refused to give a refund and said they would settle 50/50, I explained that I didn’t even get the food I work within the healthcare industry and my partner is furloughed so I’m over worked and underpaid as it is.. was looking forward to a little treat for once but didn’t happen, the man I spoke to on the phone was rude and hung up the woman from just eat customer services even said he rudely hung the phone up on her.. wont be ordering again, currently pending further investigation into this

Although the wrong pizza was delivered to me, I was really understanding as it's a very easy mistake to make, but the food was delicious, and the sauces accompanied the pizza very well.

only 10 minutes late but fantastic as always

Always the best pizzas so fresh full of flavour

Always the best pizzas fresh ingredients

Awful experience food was cold and half missing won’t eat here again and will tell everyone I know not to either

Love this place order a few time always bang on very nice food fresh chicken too look forward to next one

Excellent desserts. Warm and tasty. Thanks

I can't find an option for my order never turning up and I've tried all the help sections on just eat through the chat bot and the helpline but I'm eventually redirected to the app where I don't have the option to cancel because I need to call the restaurant. However I can't get in touch with Papa John's which was what I've been trying to do. All I want is a full refund and I can't seem to find a solution. I don't want to order anything else if it's been affected by the current COVID-19 developments too if that's what's happened to my previous order but my evening meal plans have been ruined because of this. This has been the worst experience I've had with Just Eat since I've been using it.

Just had some food delivered pizza was cold & no taste to it, chicken wings cold, and cookie cold will not be buying from you again

Food didnt turn up but took money out the account...

Absolutely beautiful. Just what I needed. 5*

REALLY GOOD pizza. Fast service and helpful staff nothing to complain about.

Requested the special Birds of Prey (movie) pizza box & very happy to get it, friendly driver & great food. Delicious food Thanks

Ordering from a larger chain than normal we had high expectations, but wished we'd just gone to our normal pizza shop. It arrived on time which is always good, but the sides were just a massive disappointment. I really loved the garlic sticks with six cheeses - this was like a small cheesey garlic pizza and the crust was great dipped in the garlic sauce. The jalapeno bites were really bland though, not crispy on the outside and the bbq wings tasted soggy and almost as though they were a bit off. The pizza was alright, but no better than our usual pizza shop nearby. We won't be going back in a hurry.

The pizzas are nice and seem to have improved from a few years ago when they used to vary in quality. The pizza is lovely, however the sides are not the best. If you get a dessert from there I would highly recommend the big chocolate chip cookie because it is giant and also gooey on the inside. This place offers delivery and take outs.

I did ask for 3 extra toppings but it didn’t look like they had been added to our pizza was a bit disappointed

Very tasty pizza my family always love to have pizzas from papa johns

initial delivery time was 1840 then changed to 1818 so was disappointed when it came after 1845

Nice pizza nice staff. And have always had a good services with order.

Lovely food! Always happy ordering from Papa John's. My favourite pizza place

When we had our order it was cold and chewy

Always enjoy papa John's pizza!

It is a real treat to find a extra topping, it is a vegan option. But as a vegetarian it still a treat. The vegan Hot Dog pizza was yummy, I've tried vegan cheese a few times (not good) but this is delish. As are the hot dogs, also like on the pizza tomato ketchup & mustard. Great addition I hope you keep.

I usually love the food here, and always have the same thing. Last pizza I ordered came with literally next to no cheese on. Couldn’t taste anything! The only reason I come here is for the vegan cheese, and I didn’t get any.

Delivery was early which is great! Sadly the vegan pizza is a little bland and tasteless. Not to my taste anyway.

Ordered a hot chilly tub and garlic which was paid separately for, instead got barbecue sauce. Pizza was terrible will not be ordering ever from this place or there other branch. Use your local pizza firm.

Love the food here, I believe that the staff are very polite, friendly and they have great customer service. I will be ordering pizzas from here for life.

Even though pizza arrived a little late I love the pizza from this place. Always my go to place for pizza and the chocolate chip cookie is amazing!

Waited an hour for what ended up being a Luke warm pizza and sides, enough food for the price, would rather use dominos. Only used this store as dominos were unable to deliver and I wasn't in a position to go out to collect.

Haven’t ordered for a while due to being conned out of my papa johns reward points - I was told my points order hadn’t gone through when in fact it had and I ended up paying for another pizza. Therefore ending up with 2 pizzas! The store were useless and clearly lied to me in order to make money! However I saw an offer so decided to try them again. This time I ordered extra dips. The delivery man informed me that my dips were in the box but again I was lied to! Not ordering from them again now!

Friendly staff and spliced with my choice hot peppers

Great pizza, lookout for the deals as baljit hides them behind the counter

Asked for no onions on pizzas as I am allergic to them. Obviously had onions. Pizza thrown away, usually a good service of READING their notes but not this time.