Papa John's Pizza in Caerphilly - Phone Number, Reservations, Reviews

I'm not sure where to even start! Food was over an hour late, i called the store to be met with staff that should not be in any customer services role. They continued to tell me lie after lie and even made out that my food was on it's way and I had no rights to cancel. In my opinion I would look for new staff before you lose a lot of business in Blackwood.

terrible place people are dull as door knobs there have no time or patience for there customers. and also laughing about it disgusting!!!!!! new staff needed if you ask me

Thought I would try something different this time. Go from the usual Domino's and "give these a go". I went in to pick up my order at 6:45, I was 5-10 mins late to allow any sort of delays. (Wanted to have the pizza ready so we could eat before we went to Cinema across the road). Arrived there, and the pizza wasn't even ready. First, she looked a bit panic'd and I thought, o great. Here we go, any ways, she finally "found" my order (even though i could see it on the board myself), and the pizza wasn't even ready. She just said, we will make it now...... That's when i decided to just cancel the order there, and have a refund. Still waiting on the refund. So i just "hope" i don't have to chase this from the store. Would i go back? Nah, ill give it a miss. Stay with the reliable Domino's

Wrong pizza and cold. Took over an hour to arrive. Tried to ring the store to complain but no answer. Emailed in and only got a sorry. Waste of time and money. Don't bother.

the worst pizza i have ever tried to eat, staff bickjer and apparently one of them is the managers partner which upsets other staff, wont be going in there again