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2.5

Based on 1.826 opinions finded in 4 websites

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Nº 334 in 380 in Caerphilly

Nº 8 of 12 Fast food in Caerphilly

CUSTOMERS TALK ABOUT DISHES WITH..creamburntcookedcokeladychickencoffeemeltedchocolatecheesepayoldeggnuggetsbaconhash

comment_iconOpinions

A good selection of meals store in a nice area and kept very clean staff very helpful

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Margaret Horrell . 2025-04-14

MORE AT Google

Ordered off uber eats I paid them aswell as McDonalds McDonald are meant to sort my order out and make sure it’s correct and they sent it out completely wrong and missed my meal out off it and when I spoke to the manger she tried blaming it on Uber eats when it’s clearly her fault for not correcting her staff right and making sure order are right that people order

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macey edwards . 2025-04-12

MORE AT Google

Don’t order the new Minecraft adult meals twice I have ordered and not received a collectible, they hardly ever get the order right sauces missing even when paid for

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samantha bain . 2025-04-11

MORE AT Google

Pleasant place. Music loud. Like having a meal in a disco. Not everyone likes Capital

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Anthony Davis . 2025-04-10

MORE AT Google

ordered a wrap from this mcdonald’s, who wraps a wrap like this?!?!

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Tw1stedvxmp . 2025-04-07

MORE AT Google

Wrong items delivered no food just drinks and melted mc flurry’s that we did not order

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mo . 2025-04-03

MORE AT Just Eat

driver gave me my food and drink , drink was leaking through the bag onto the floor , I advised I wasn't prepared to have the drink due to how much it was leaking , I advised driver he will need to discard it or take it back to mcdonalds , he advised he couldn't have it as he was fasting . after eventually leaving with the drink he decided he would throw it in a neighbours skip . terrible service

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L . 2025-04-02

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Driver arrived in our street, but didnt get out of the car for ages. Food was cold and the dessert was missing

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Leanne . 2025-04-02

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I ordered 2 teas with my food. And again, no milk was provided!!

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Sarah . 2025-04-02

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fries and burgers were both freezing cold

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Sean . 2025-04-02

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Two bags full of drinks came. Ordered meals for 5

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Dylan . 2025-04-02

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everything delivered this time just wish it would be warm not cold

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Theresa . 2025-04-02

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I’m a regular user of this app. Half the time the the drivers can’t find us or be bothered to look! Have a look what I spend monthly!!!!! It’s an absolute joke

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Can . 2025-04-01

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Fries we're cold, and waited a long time for order

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Chris . 2025-03-31

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Very pleasant gentleman delivered our good

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Yvonne . 2025-03-31

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Delivered 2 hours after order placed

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Catherine . 2025-03-30

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The delivery driver didn’t understand he was on the wrong road. I was outside my house he was no where to be seen. Cold food!!

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Christian . 2025-03-29

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missing items of Minecraft meal (2 collectables) missing apple cake mcflurry besides from that great

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Kim . 2025-03-29

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Food was hot drinks were cold 10/10

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Madonna . 2025-03-28

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Twice we’ve been here in the last two weeks and we’ve told to park up for a simple order, then been left waiting for half an hour and turns out they’ve forgotten our order. Understand it’s busy but staff seem incapable of dealing with the pressures. Will avoid in the future.

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Caleb Spencer . 2025-03-28

MORE AT Google

Order was delayed by 3 Hours and arrived Ice cold so it was unable to be eaten

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Joel . 2025-03-27

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Waited over an hour an 30 minutes for my food. Time kept changing as it went on. When food arrived it was freezing cold so binned it.

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David . 2025-03-27

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Foood was cold and delivered 1hr after collection time on recipt

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Menna . 2025-03-27

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My order was 3 hours late and i’m absolutely fuming. Terrible company.

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Sophie . 2025-03-26

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We had burger and drinks. The service was quick. The restaurant was very busy so well done on the service

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Dawnnie100 . 2025-03-25

MORE AT Google

Absolutely terrible service, placed an order and not a single meal was delivered with fries!!! How am I supposed to feed a family when I don’t get half my meal!

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morgan . 2025-03-25

MORE AT Just Eat

Typical McDonald's but in a good location

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Rhys Williams . 2025-03-24

MORE AT Google

Cheaper online more choice and got my order correct for a change

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Jolene . 2025-03-22

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ordered and paid for meals. got just a burger for each meal.. nothing else

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Dylan . 2025-03-22

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if you have no drivers to deliver the orders you should say partly our drivers got order 20 minutes ago and food is cold am very unhappy with this

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Samantha . 2025-03-22

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Chips undercooked and food cold

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Cheryl . 2025-03-22

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Really quiet. Food was cooked to order and really fresh. Toilet are so clean

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Emmy-lee Locke . 2025-03-21

MORE AT Google

no straw and the food was cold and the ice cream had melted

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Sarah . 2025-03-21

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Ice cold and no dips - should have received 2 BBQ sauces.

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Sarah . 2025-03-20

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food was freezing, like cardboard and once again np sauces

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joshua . 2025-03-20

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Food was stone cold and just chucked in the bag,no sauces although ordered them and chips were rock hard

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Courtney . 2025-03-20

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Delivery guy didn’t even come to the door just kept beeping outside at 8pm at night! I had to leave my 2 young babies to come and get my food where all my food and drinks was spilled! Joke

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Emma . 2025-03-19

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Food missing and other food hard and cold

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Becca . 2025-03-19

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Very cold chips wasn’t cooked properly

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Kyran . 2025-03-18

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My address is 47 thomasville so i havent received it

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Carrie . 2025-03-18

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Food was a bit cold but still enjoyed it.

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Alison . 2025-03-17

MORE AT Just Eat

completely missed more than half the items was cold and I want my money back it happe a almost every times fuming 😤

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Hannah . 2025-03-16

MORE AT Just Eat

Plus half off my food missing 3 hours wait

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Lisa . 2025-03-16

MORE AT Just Eat

Driver was indimidating and rude

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Ben . 2025-03-15

MORE AT Just Eat

Sick of ordering food and not getting the full order especially because I've paid for it never ordering from McDonald's again 😡😡

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Natalie Carroll . 2025-03-15

MORE AT Google

chips were not that hot and sauce was too spicy on chicken breast wrap

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Hannah . 2025-03-15

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20 chicken nuggets not delivered, have had to re order and pay another delivery for the 20 nuggets that I ordered first time.

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Jane . 2025-03-15

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No cream on frap lucky I didn’t sling it back at him

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Mason . 2025-03-14

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Missing items… again. Cold… again!!!

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Rebecca . 2025-03-14

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as usual sauces ordered not delivered

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Theresa . 2025-03-14

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food came and It was stone cold

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David . 2025-03-14

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Everything on order complete wrong

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Lewis . 2025-03-14

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We always get a cold meals we don’t know why but every time we order its dam well cold I have to put it in microwave to heat it we leave it a few weeks thinking it’s a one off BUT NO ITS EVERY TIME I don’t like keeping on after every meal but we cannot eat cold Burgers & Fries I KNOW ITS NOT YOUR FIRMS DOING BUT IF YOU GO IN STORE AND COMPLAIN THEY BLAME THE Couriers& we know it’s not as we track the couriers from store to our home

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Sue . 2025-03-13

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First delivery time was confirmed at 17:15, however the food was delayed multiple times and finally arrived past 19:00. Very disappointed by this, especially given the service and delivery charges. Very poor delivery service

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Macey . 2025-03-11

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Will this McDonalds ever get an order correct? Useless

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Karen . 2025-03-09

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Wrong address. The guy could of brought to the right address purposely delivered to wrong address

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Lewis . 2025-03-08

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Sent the salsa dip for the mozarella dippers but forgot the mozarella dippers. Hilariously incompetent.

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Matt . 2025-03-08

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At last had what we ordered only thing is the food was cold.

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Theresa . 2025-03-07

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they forgot one of the chips in the meal

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Taylor . 2025-03-07

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Very unhappy this morning as I placed a large order for an office breakfast and an entire meal was left out. Only offered a refund so someone now has to go without as breakfast has now ended.

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Jodie . 2025-03-07

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Chewiest muffin I’ve ever had, cold, looks like it had been sat on. Coffee had spilled. There will be a day when Maccys will provide a half decent order

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Raven . 2025-03-06

MORE AT Just Eat

arrived over 30 minutes late, and was cold

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Tina . 2025-03-06

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Food freezing cold, as if been left out for the hour before delivered an hour later. Absolutely shocking service

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Stephanie . 2025-03-05

MORE AT Just Eat

Cold food drinks were tipped over and the bottom of the bag fell out this needs to be addressed by McDonald’s because I will never order from them again

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Charliee . 2025-03-03

MORE AT Just Eat

ordered at 9.30 finally turned up at 11 the place is 20 mins away . missing items

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natalie . 2025-03-03

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Food missing 2 fires and 2 burgers

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Morgan . 2025-03-02

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The delivery driver was brilliant

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cathy . 2025-03-02

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we didn't receive the free chicken nuggets, everything ok

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Trina . 2025-03-01

MORE AT Just Eat

burgers very very greasy and cold!

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Jessica . 2025-02-28

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Loads of missing items from the delivery

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Daniel . 2025-02-28

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Disappointed, cold food and NO sauces

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Alison . 2025-02-27

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Delivery time changed 4 times, food turned up, freezing cold and unable to eat it

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Gemma . 2025-02-27

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thank you very much, appreciate y'all

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Stacey . 2025-02-27

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friendly driver , efficient delivery

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Matthew . 2025-02-26

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Late. If Mary and Joseph were having a baby, by your standards we’d be celebrating Christmas in July. Come Alive and on the basics.

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Stephen . 2025-02-26

MORE AT Just Eat

had someone else's order as well as my own. my order items missing.

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Ainslee . 2025-02-26

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Absolutely terrible service from Caerphilly McDonald’s. Missing items. Cold. Rude delivery person. Never again.

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Mark . 2025-02-25

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order was missing half of the meals

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ANTOINETTE . 2025-02-25

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only delivered drinks. didn't get any food

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Jonathan . 2025-02-25

MORE AT Just Eat

everytime there is a item missing the quarter pounder with cheese not delivered but on order. When will they ever get orders right. Should be checked before sealed. Not very good 😕

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Theresa . 2025-02-25

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Absolutely rubbish. Majority of order missing and what I did have was cold. The absolute worst Macdonlad’s there is.

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Nathan . 2025-02-25

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I still not received my order been waiting for 2 and a 1/2 hours this is ridiculous when you've already taken money from my account I would like my delivery asap.

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Wendy . 2025-02-24

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Order was incorrect. Drinks did not arrive

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Sarah . 2025-02-22

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food arrived and was stone cold and missing items

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Mike . 2025-02-22

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The delivery was good but the food was poor.

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Ellie . 2025-02-22

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Time kept getting changed and when it arrived everything ordered was cold!

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rachael . 2025-02-21

MORE AT Just Eat

Food is freezing, not even warm it’s totally cold. Not the first time either

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Natasha . 2025-02-20

MORE AT Just Eat

Chips tasted like they had been left and then warmed up in a microwave. They went in the bin.

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Alexia . 2025-02-19

MORE AT Just Eat

Seems to be getting better with delivering what's ordered. Would be nice if it was warm and not cold. Drivers should have bags to keep the food warm same as other companies.

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Theresa . 2025-02-19

MORE AT Just Eat

Delivered promtly, food warm delivery person polite

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Yvonne . 2025-02-18

MORE AT Just Eat

The food was cold when it arrived

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Claire . 2025-02-18

MORE AT Just Eat

Food was cold but it was on time

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Madonna . 2025-02-17

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Cold food but at least the order was correct

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Rebecca . 2025-02-15

MORE AT Just Eat

All delivered food was cold, won't buy again

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Deborah . 2025-02-15

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Over an hour later than original delivery time. Freezing cold. Rubbish.

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luke . 2025-02-14

MORE AT Just Eat

Food cold. No straws. No dips. Over an hour late

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Lisa . 2025-02-14

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Very late, order very wrong, obviously very por

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jon . 2025-02-14

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First time everything delivered, only thing is should be in a bag that keeps it warm, always cold.

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Theresa . 2025-02-14

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All the food came cold and the food came extremely late

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Seb . 2025-02-14

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Not very happy food was all cold and chips was soggy and one of the drinks was wrong we had carbonated water instead of sprite so not happy

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Sarah . 2025-02-13

MORE AT Just Eat

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