Based on 1.841 opinions finded in 4 websites
Based on 1.841 opinions finded in 4 websites
Nº 334 in 380 in Caerphilly
Nº 8 of 12 Fast food in Caerphilly
Opinions
Food was a little undercard but didn’t forget my dips! Woo
Chanelle . 2025-06-02
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order took ovwe an hour and half and was cold on arrival
Gareth . 2025-06-01
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the time just kept being put back so ended up waiting a long time
Christine . 2025-06-01
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tipped drink cold food not good
Owen . 2025-05-29
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Drink was broken and tipped as he gave it to me
Finlay . 2025-05-28
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Time kept changing food was cold
Francesca . 2025-05-27
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Wrong order delivered . Driver just left . No way of contacting the driver either . Have no choice but to submit a refund request - so annoying . I hope someone enjoys our breakfast !
Anne . 2025-05-26
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drinks with no straws other than that food was fine
kyle . 2025-05-26
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Incorrect order, what did come the hot food was cold & the ONE SMALL RUNNY ice cream was spilt and inedible what was left of it. However the large ice cream was missing all together. The meal came to almost £22 for 2. I am disgusted at the complete lack of care shown by the female manager on duty (refused to give even her first name) appalling customer care. Absolutely refused to take ownership and correct the order even when I explained it was for my son who has autism and complex needs. She
Tracy . 2025-05-25
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Good work. Food was hot hot. 👍. Delivery driver came straight here 👍
Harry . 2025-05-25
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Food was warm and delivery on time
Gillian . 2025-05-25
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literally just delivered drinks from a £30 food order.
Rebecca . 2025-05-24
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I was missing an item of food and the Food was cold
Jamie . 2025-05-24
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Asked for 2 milk and got 2 water, REALLY
cathy . 2025-05-23
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Yeah again no sauce in with my chicken share box well done
Stuart . 2025-05-23
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The over all experience of the delivery was good, but half of my order was missing dips and x2 McFlurrys. My food was cold and although I ordered a large meal my drink was half empty
Sian . 2025-05-23
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Pay extra for sauces and didn’t even give me any. Do it every time I order, Need to teach your staff how to read a Order Receipt!
Lewis . 2025-05-22
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Nice delivery man and food was warm and amazing 😁
Ruby . 2025-05-22
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Not my biscofee ice cream and I paid want it
Mila . 2025-05-21
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Service is poor. Always out of ice cream or iced coffee. Fries are never salted
Justyna Janas . 2025-05-19
MORE AT Google
Sadly one of the happy meals had no fries with it, just the book.
Yvonne . 2025-05-19
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Didn’t arrive!! But says delivered!!!
Kelly . 2025-05-18
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heard one of the workers ask another worker infront of customers “is that mould”
Ruby Beckett . 2025-05-18
MORE AT Google
The hot items were as usual cold. why can't all the hot items be in on e bag and the cohld in the other one
Mrs . 2025-05-16
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drinks were crushed and spilled
Anthony . 2025-05-15
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Missing item which is part of a meal
Jamie . 2025-05-15
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It’s a McDonalds it isn’t perfect but it isn’t bad and wow some McDonalds are bad but this one is good
Corruption Creations . 2025-05-14
MORE AT Google
first time using the app. was not sure what I doing but got there in the end and found it really easy.
Martin . 2025-05-14
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No issue with the driver, staff however have yet again not provided any sauces with the meal
Mitch . 2025-05-13
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Food was cold and 20 chicken nuggets missing from the order
Maria . 2025-05-12
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Service is shocking.... Click and serve order for 1 coffee..... Waited 30 mins for it to come..... And I'm still waiting for the milk and sweetener to be brought out 10 minutes later....40 mins so far.... All staff doing click and serve are meant to have all milk, sugar and sweetener with them..... Bit to then tell a staff member what you require and it still hasn't turned up is ridiculous. Hardly any ever do!!!.... Why b were they issued tie around aprons if not being worn?
Scott Anderson . 2025-05-11
MORE AT Google
Wrong order!!! Missed 2 x meals!
Alex . 2025-05-10
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Terrible service, I ordered a coke and it come more than half empty. Very disappointed
Natasha . 2025-05-09
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This order was brought to the outside of my flat's front door whilst l was sitting - not very well - in my wheelchair on the inside. The person delivering it vanished with it and apparently dumped it downstairs and a neighbour gave it to me in the late evening .
Mrs . 2025-05-09
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Nothing wrong with delivery company BUT McDonald’s STAFF NEED TO BE ABLE TO READ CUSTOMERS ORDERS PROPERLY WE WANTED 2 APPLE PIES AND TWO CURRY DIPS AND NEITHER WAS IN OUR ORDER THEY ONLY PUT THE WRONG PIES IN RASPBERRIES AND WHITE CHOCOLATE & I HAVE AN INTOLERANCE TO CHOCOLATE & MY PARTNER DOSNT LIKE WHITE CHOC THEY WERE BINED WHAT A WASTE WHEN THE WORLD IS IN SUCH A STATE NOT AT ALL HAPPY WITH McDonald’s ONE BIT THEY HAVE TO PULL THEIR SOCKS UP AS NEXT TIME WE WILL ORDER FROM BERGER KING
Sue . 2025-05-09
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Missing a steakhouse stack I asked to check order before sending not happy would like a refund
Haley . 2025-05-09
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Ordered large and the drink wasn’t filled. Only came up about half way
Tomas . 2025-05-07
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No food delivered. Only drinks - of which had all tipped in bad. So, no food or drinks delivered
Chris . 2025-05-07
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Awful food come come and the drinks was half empty
Andrew . 2025-05-07
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Food was a bit cold but still edible
Madonna . 2025-05-07
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Every time I order from McDonalds there is always something missing and the food is always cold.
Louise . 2025-05-06
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Not happy about the service charge automatically added
Carlos . 2025-05-05
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Very quick and still hot. Impressive.
Toby . 2025-05-05
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I had onions in my burger which I asked for be removed on the app
MISS . 2025-05-04
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Chips were cold, sauce I asked for wasn’t included neither were the straws.
Rachael . 2025-05-04
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Very bad experience with crew trainer she workes in night shift,she’s very bad behavior.
Saad Ehsan . 2025-05-03
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Wrong McFlurry was delivered, also waited just under 1 hour for my order when I asked for ASAP.
Chloe . 2025-05-02
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as the delivery man came with my food, he was very rude and said “i’ve been waiting here for 10 minutes” which is such a rude thing to say and he slammed the food at my door. this is unacceptable.
molly . 2025-05-01
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Food was good just the delivery guy spilt my drink and I wasn’t happy because that’s my craving drink while being pregnant so I was disappointed!
Chelsea . 2025-04-30
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Chips are stone cold, not cooked properly, they are still hard
Shannon . 2025-04-29
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Coke was tipped everywhere all over my food
Mason . 2025-04-27
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Drink spilled all over the bag and half my drink is now missing
Kirsty . 2025-04-27
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deliverer vanished with my food after not being able to find my address. I trust that l will not be expected to pay for something l wanted but never received.
Mrs . 2025-04-26
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Great delivery driver. very happy with his service
jones . 2025-04-25
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Food was awful. Just tasted a bit overcooked. Wife's burger was literally full of sauce which she struggled to eat? (McSpicy or something I think????) Kids running around like it was a playground! (We have 2 autistic children and it made ours look like angels for a change! 😁) Staff seemed like they didn't wanna be there. Quite sullen faced. Polite enough but didn't seem "happy" We wouldn't go again I am afraid. Really sorry.
Mikey White . 2025-04-24
MORE AT Google
my food was cold and no milk in my tea. Will never order from McDonald's again
Jennifer . 2025-04-24
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Cold as always, 5 black fries, missing sauce. Still holding out a bit of hope an order will be to a decent standard one day
Raven . 2025-04-23
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Driver too busy talking on the phone and dropped the drinks- awful
becky . 2025-04-21
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Sent wrong items AGAIN!!!! Cheap mayo chicken instead of mcchicken sandwich
Julia . 2025-04-19
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everything was there just wish it could be hot. should be in insulated bag
Theresa . 2025-04-18
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can tip the driver after the delivery not before
Geraint . 2025-04-18
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The food and delivery time is great. It's pretty much always still hot when it's delivered. However, this is like the third time in a row they haven't given us any straws, or the sauces we have paid for.
William . 2025-04-18
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I sent my food to the wrong address and the delivery diver of the food to the person without the code
Yestin . 2025-04-17
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food was delicious 😋 arrived hot too 😋
Pauline . 2025-04-16
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Lovely bit off food, nice guy delivering the food aswell, very good review
Harri . 2025-04-16
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Once again something was missing in the order
Mariusz . 2025-04-16
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Big Mac meal missing, terrible 😞
becky . 2025-04-15
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Barely warm burger, apple slices weren't delivered either
Caleb . 2025-04-14
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A good selection of meals store in a nice area and kept very clean staff very helpful
Margaret Horrell . 2025-04-14
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driver was very quick and very polite
Eleanor . 2025-04-12
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Ordered off uber eats I paid them aswell as McDonalds McDonald are meant to sort my order out and make sure it’s correct and they sent it out completely wrong and missed my meal out off it and when I spoke to the manger she tried blaming it on Uber eats when it’s clearly her fault for not correcting her staff right and making sure order are right that people order
macey edwards . 2025-04-12
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Wrong flavour milkshakes delivered and no ketchup.
Ceridwen . 2025-04-12
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a whole bag of food missing!! 5 medium fries!
Ellie . 2025-04-12
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My order didn’t even turn up the driver didn’t even attempt to deliver my food absolutely terrible service
Jade . 2025-04-12
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The food was freezing cold when it arrived and seemed to take ages to arrive
rachel . 2025-04-11
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Don’t order the new Minecraft adult meals twice I have ordered and not received a collectible, they hardly ever get the order right sauces missing even when paid for
samantha bain . 2025-04-11
MORE AT Google
The driver was very polite and on time. but this McDonald's is not the best
Stephen . 2025-04-11
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Pleasant place. Music loud. Like having a meal in a disco. Not everyone likes Capital
Anthony Davis . 2025-04-10
MORE AT Google
NO CHIPS DELIVERD , NO SAUCES NOR STRAWS APPALLING
Zoe . 2025-04-08
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ordered a wrap from this mcdonald’s, who wraps a wrap like this?!?!
Tw1stedvxmp . 2025-04-07
MORE AT Google
First time I had faced this situation, delivery driver has nationalist views about Ukrainian and Russians and sharing his thoughts which I did find an appropriate as a customer.
Jelena . 2025-04-07
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Wrong order which I told him but he said it wasn’t so didn’t get anything what I ordered
Helen . 2025-04-06
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Drinks tipped over so everything was soggy in that bag. Fries were really cold
Sian . 2025-04-05
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Always things missing for our order!! So annoying!
claire . 2025-04-04
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Wrong items delivered no food just drinks and melted mc flurry’s that we did not order
mo . 2025-04-03
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Driver arrived in our street, but didnt get out of the car for ages. Food was cold and the dessert was missing
Leanne . 2025-04-02
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driver gave me my food and drink , drink was leaking through the bag onto the floor , I advised I wasn't prepared to have the drink due to how much it was leaking , I advised driver he will need to discard it or take it back to mcdonalds , he advised he couldn't have it as he was fasting . after eventually leaving with the drink he decided he would throw it in a neighbours skip . terrible service
L . 2025-04-02
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I ordered 2 teas with my food. And again, no milk was provided!!
Sarah . 2025-04-02
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Two bags full of drinks came. Ordered meals for 5
Dylan . 2025-04-02
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everything delivered this time just wish it would be warm not cold
Theresa . 2025-04-02
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fries and burgers were both freezing cold
Sean . 2025-04-02
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I’m a regular user of this app. Half the time the the drivers can’t find us or be bothered to look! Have a look what I spend monthly!!!!! It’s an absolute joke
Can . 2025-04-01
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Fries we're cold, and waited a long time for order
Chris . 2025-03-31
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Very pleasant gentleman delivered our good
Yvonne . 2025-03-31
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Delivered 2 hours after order placed
Catherine . 2025-03-30
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The delivery driver didn’t understand he was on the wrong road. I was outside my house he was no where to be seen. Cold food!!
Christian . 2025-03-29
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missing items of Minecraft meal (2 collectables) missing apple cake mcflurry besides from that great
Kim . 2025-03-29
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Twice we’ve been here in the last two weeks and we’ve told to park up for a simple order, then been left waiting for half an hour and turns out they’ve forgotten our order. Understand it’s busy but staff seem incapable of dealing with the pressures. Will avoid in the future.
Caleb Spencer . 2025-03-28
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Food was hot drinks were cold 10/10
Madonna . 2025-03-28
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Order was delayed by 3 Hours and arrived Ice cold so it was unable to be eaten
Joel . 2025-03-27
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