Subway Blackwood/bargoed in Caerphilly

One of the best subway orders i’ve had, it was absolutely jam packed full of things, came 15 mins early. 10/10

The delivery itself went smoothly, but I wanted to share some feedback. The wait time at the store was unusually long, and unfortunately, the food quality didn’t meet expectations—it arrived almost cold.

delivery driver stole food again, marked as delivered even though they ignored my messages asking if they needed assistance finding my house. such a shame because subway from here is always so nice. delivery drivers letting them down

Delivery driver made me come out in the rain to meet him so he didn’t have to get wet by coming to my door. Was very upsetting

Great service and food! Thanks!

for starters, we got served after other people who came in later. Secondly, i’m not happy about the subs i received. One was almost the size of a 6 inch while the other was fine. No lids for the cups in store .

Order never arrived, saying delivered but must of gone to a different address. Shop no help at all happy for someone else to have taken our order.

Order didn’t turn up but marked delivered!!Rang store and answer was driver could have eaten it as not one of their drivers!!

order marked as delivered but never turned up. was tracking order and driver was no where near my location

my order had had a rough journey but it did arrive, nachos we in a ball down one end of the box when they arrived. All tasted good though, thanks.

couple of bits missing but it arrived on time

it says my food has been delivered and I've not had it..

Order was never delivered. Claim raised. Store said this happens a lot with the 3rd party drivers.

Once again forgot all the sauces, this has happened on my last 5 orders. pepperoni footlong was like eating rubber. cold pop put in with hot food which makes the pop warm and the food cold.

Food was cold on arrival called restaurant nothing wrong there delivery was pushed back 45 mins while having oerder in car

Paid extra for guacamole and caramelised red onions and never received them. Other than that it was great.

Literally everything ordered arrived, food still hot and it clearly wasn’t “thrown” together and was made properly!

My food didn’t turn up again !!!!!!

Food never arrived, driver stole my order and marked the item as delivered

Excellent service from delivery driver👍

Over an hour late, drink missing and the wrong side order (hash brown bites instead of waffle fries) also items missing from in the sun

My 11 year child has just come home upset from here! He asked to order at the counter and was told "use the machine." He explained he didn't know how to use it, to which the employee said "try". He ordered his food, got home and it was completely different. My son was very upset that no one would help him. £14 spent on a footlong and drink that he threw out. Appalling customer service, will never return. How this place is still running with these reviews I will never know. Shame on you.

Missing a cookie and gave me the wrong crisps

Driver, no knowledge of area and impolite

food never showed up now I have to go through loads of emails just to get my money back I hope the delivery driver chokes on my food

I order foot long cookie and I got 12 normal cookies instead

Need to be in middle of high street

Excellent service delivered promptly in good order Thank you.

My order didn’t even arrive because the adress shown on maps is wrong

Plant patty wrap was actually missing the plant patty, no mayo and no olives…. Shocking

Appalling customer service in the Blackwood Subway. They managed to get the order wrong last week and this week they served other people who arrived later with no apology or explanation. There is no complaints procedure with Subway either, only a corporate email that never responds. Other subway franchises are much better than this one. Avoid.

Great food. and delivery was very good

Went to subway for food, at 9:39 this evening, order the food, was very disappointed by the food that we had, when we went back to complain the manger had taken her break 5 mins before her shift had ended, in my own opinion it was as if there staff couldn’t be arsed to do the last of there job right

Driver couldn’t find house but he messaged and found it eventually

Best subway around!! Amazing staff and even better food!

missing cheese and a packet of crisps

order was never received. the delivery driver was goinf all around the place. I message twice to ask if they needed help finding us and then it just marked as delivered with nothing ever arriving

Free item missing and wrong cookie sent

it was lovely the Ft long cookie would be so much better if it came with a sweet dip

Thank you subway for stopping the option for two different sauces, and then only putting a microscopic amount of sauce on. I literally mean microscopic, I thought they’d forgot it until I saw a smidge of garlic and herb.

Food was cold , not toasted or cooked. Wouldn’t order to have it delivered again . Disappointing

food never arrived, driver at fault

Rainbow cookie replaced with noremal boring kookie

food was great, but dip didn’t arrive. delivery was speedy and efficient

Whoever made my B.M.T at around 6.45pm on 5th of feb 2025- You are a sandwich master my friend. Every inch of that sub was absolutely divine and the sauce was evenly spread throughout the whole sandwich. Whoever you are you deserve a raise.

Item missing phoned restaurant was in bag so driver has taken

Time of delivery kept changed. Was meant to get free cookies and never received them

It was so good it prompted me to leave a review, best subway we’ve had and delivered really quick.

Not the drivers fault but the kept changing the delivery time and now my food is cold

very fast delivery, the driver was very friendly

Order missing items can’t get a refund from just eat this happens quite a lot so I am now going threw my bank

The hot food was cold. The drinks were stolen by the driver (I called the store and they said because I asked for it to be packed separately due to condensation, the driver must have either not noticed the extra bag or just chose to keep it and that I'd have to go through JustEat to get a refund for the drinks.

Forgot my cookie but other than that, great.

Food was cold and bread was stale,very disappointing

Great food and delivered on time would recommend

The Footlong Margherita Slice was wrapped in paper packaging and all the cheese has stuck to it and hardened. Wasted food because of poor packaging choices.

My wrap was freezing cold and was missing half of the items I would like a refund as I am not able to eat it.

One of the best subs ive ever had🤩. Whoever made it, love you

Loved the food staff was lovely

items not delivered no food and my money lost

Great food, still warm when arrived

Sandwich wasn’t cut and food was cold

order was 15 minutes late, i ordered a footlong dipper and i never received the sauce that i was supposed to get with it. also missing ingredients from my sub.

Why have a queue if you stop serving the person who's next to do uber eats orders. Had already waiting 15 mins then had to leave empty handed to go to work. Poor service.

Non of the subs were right wring bread ,filling ,sauces not even a attempt to make them right not one of them was eaten

Order not delivered. Lost money on a refund.

Food was absolutely freezing cold and 20 minutes late. The delivery driver just left the order at the door and shouted from 30ft away asking for the delivery code. Not happy at all.

Both sandwhiches was I toasted and didn’t have everything we ordered in them delivery was very good

the sub was cold with very little salad. the waffle fries were limp and full of grease and uncooked. I had to cook them again as well as warm up the sub. all in all the quality of the food was awful

Sub wasn’t toasted felt like an ice box.

once again items missing from meal deals fries cold with no dip and sandwiches clearly not toasted just soggy bread

All 5 of the cookies I ordered were rainbow cookies, not chocolate chip. I am unable to eat hard-shelled chocolate and all 5 cookies have had to be wasted due to this. I was not contacted about the change or lack of availability of the item I ordered. If I had been, I would have let the restaurant know this information prior to them wasting this food.

3 times missing from my order and just eat refusing to refund

Order my food at 4.55 didn’t get it till 6.30. When the food came it was rlly flat and had very little in the subs and was very cold.

I paid for two cookies but only received one.

perfect, such fresh and tasty wrap made how I wanted it, cookies were nice too. thank you 10/10

never arrived despite stating delivered

the driver intentionally delivered to the wrong house! he kept hanging up on me when i tried to call and direct him. all because he said he couldn’t speak english, no common sense at all!!

amazing food!! will always order from this subway

Thank you for taking the time to read my note and ensuring no onions came in contact with our food. It was very much appreciated. The chicken salad was absolutely stunning and so filling. Will definitely order again ⭐️⭐️⭐️⭐️⭐️

Prepared and packaged well. Friendly delivery driver!

Couldn’t speak English, sort it out

Didn’t turn up with the delivery driver

Service was great and delivery was reasonable. However the food was cold when it was delivered so wasn’t as nice as it should have been.

the driver was extraordinary and exceptional

Delivery was quick and food was packaged well and was delicious …nice to have the sub in its own individual box to avoid it getting squashed ….would recommend 😀

Ordered a rotisserie chicken sub- this was amazing- warm and very tasty. Ordered cool original doritos- did not receive them. Ordered the cheese bites- stone cold. Ordered the waffle fries- not cooked long enough as they were hard. Overall this would get a 2/10! Awful.

Ordered a Philly Cheese Salad & Meatballs tonight for pickup using JustEat. The Meatballs were fine but the Salad had no Steak in it. £7.24 for a Salad without the main ingredient, extremely disappointing & unacceptable.

For the second time from Subway order was incomplete. Could not reach them by phone multiple times. Will not be ordering again.

Great, food was still piping hot. order was exactly right and everything ordered came. Great driver too.

Great service and food was spot on

i asked for toasted they was not toasted very annoyed refund now.

Very nice delivery person and very polite, food was excellent as usual

Hardly any fillings and food was of poor quality

the order was 50 mins late, cold and stale

Lovely food always good. Staff friendly and polite. Recommended to visit

2nd time today food has not been delivered. Fuming to say the least and 44 out of pocket. Never using just eat again!

Not been delivered twice. Delivery driver stole the food x

App states delivered but no food was received!

Ordered the food at 6:20 it’s came at 8:23 food was freezing cold, didn’t have half the stuff. Not happy at all with Just Eat.