McDonald's in Caerphilly

Not so much fast food anymore drive through was slow.

Everything was usual including forgetting a few items from my order

This mcdonald’s is the worst of the worst an issue every time. I go to this mcdonald’s as it’s closer but i won’t be anymore. They always seem to “run out” of breakfast products i’ve worked in mcdonald’s and i know when you have a order you should cook what you need and for it to close at 10:45 is shocking. Why don’t you just say that you can’t be bothered to cook anymore breakfast. Like i said i’ve worked in mcdonald’s and know you start swapping over but you still run breakfast along side. Plus you can turn uber and just eat off but they didn’t the manager on shift obviously doesn’t know what she was doing. This store has so many issues and also don’t know how to deal with allergies as we went the other day they were made aware of the allergy and still put the items we requested to be removed on the food this is just blatantly not listening to your customer and if we didn’t realise it could of been even worse for them. All i can do now is highly suggest that you avoid this mcdonald’s

I payed for sauces and didn’t receive any

driver was ok asked for my delivery code and left

Delivery driver went past my house food was cold and my drink was half empty as it was spilled

Amazing food quick delivery , Thank you so much I loved it.

Ordered my food 2 hours ago cold when delivered and missing items

Missing double quarter pounder burger ! How hard is it to check the food before sending it out this isn’t the first time they forget items ! If it wasn’t for my kids wanting McDonalds I’d stop ordering from there very disappointed!

Incorrect food came. Driver was impolite and i was told he can’t do anything about it and he drove off

Food was cold. Chips dry and cold. Big Mac was loaded with sauce and cheese. Wasn’t enjoyable and no straws for the drinks

food was freezing, no sauces again! useless

Food has not turned up cf82 7td

Over an hour late because they kept changing the delivery time. And the food was cold.

Never arrived! On cameras can see driver was sat outside nearly 10mins before driving away and then said delivered. Tipped before hand and waited an hour now have to wait for a refund

Food was delivered to the wrong address!!!

4 big mac meals and quarter pounder meal, only the quater pounter in bag not the first from this sh1thole best go Newbridge for your full.order

I paid for sauces, and wasn’t given them to me. the delivery driver was perfect, and on time with my food. but i expect the person who packed my food, to have given me the sauces i paid money for

Completely wrong order didn’t get a single item apart from a box of nuggets and it wasn’t even the correct amount. The delivery driver was so friendly and efficient service he was the best part about the whole thing🤣

My burger was cold but the driver was on time

Driver was lovely but food was burnt to a crisp and freezing! Through no fault of the driver as I can tell this has been sitting in the restaurant for a while

The food was so cold, the driver must have went somewhere else first, the milkshake was like water not thick as it should be and no straws Again, this was by far the worse meal we’ve ever had delivered

Food was not delivered at all!

things missing from my order very disappointed.

Cold, one whole meal missing. Food was awful Good delivery though

Food was 30 mins late then when it arrived it was cold

not happy 3 meals and not 1 sauce put in again

Bag was soaking wet, as the drinks had been spilled.

Driver was friendly and polite 👍🏼

food was hot and early delivery driver was very polite

WOW I will never order from this service again my drink tipped everywhere in the bag!!! No sauces provided and no straws and most of all my food was stone COLD!!!!!

Didn’t receive the two Mayo chickens

The food was nice but why do you guys always forget my sweet curry sauce I Oder extra so u don’t forget and u still seem to forget

Blackwood McDonald's are very consistent. Unfortunately ,consistently poor. It's the worst McD I've ever used and unfortunately it's my local one too. I had a late finish today so wanted something quick so I ordered a collection through their app at this hole. Arrived at around 18:40 and joined the drive through queue and eventually got my food around 19:10. I dont mind waiting but why bag the fries up if there's still 10 minutes until the burger is ready? Got home to find undercooked pale white fries and items missing from the burger.

Order didn’t arrive. Delivery driver can read simple instructions on where they are delivering.

Ordered an 9:40 came at 11:05 cold drinks watery

I ordered a wrap and my egg had lots of shell in it.

Drink was spilled when delivered

Driver dropped drinks bag 2 drinks and a McFlurry gone

Got delivered to a different street and address now left with no food to eat !

food was cold which includes double quarter pounder ,chips chicken nuggets and chicken select and a not so hot apple pie, I paid 19 pounds for this and yo offer me a poultry 5 pounds 45p back .REALLY, yo

Chips were cold and soggy! Burger was also cold! I’m not having a delivery again, that’s twice the meals have been cold.

delivery driver was very polite. we just had an item we ordered not in the bag which is down to mcdonald's staff

food is showing delivered but it never attived

Half order mißsing shocking on a 26 pound order akways same never get order right

no sauce again and missing other items

both breakfast muffin was in a state... all falling apart and really greasy...syrup missing from pancakes again.

I didn’t receive my order so I would like to have a refund please

Sauce missing for the selects but everything else good and quick delivery

Half of my drink was gone because it had tipped in the bag

food was cold & no sauces provided!!

I had placed my order at 19:20. I have waited for 2 hours for a notification to pop up saying my food was delivered when it has not been. I expect a full refund on my order. No form of communication. Shocking service.

Never arrived, was waiting for over 2 hours

Ordered my meal and got a free burger. Order came, didn't get my original order at all, the driver handed me the drink bag dripping, by the time I opened it it was just ice in the cup. couldn't even give me the right sauce got salsa dip when I didn't order any dippers. Never have a good experience ordering online from here. The staff never read the order properly or fully complete it.

Food was hot, on time & delcious. Only thing was they forgot the dips for chicken nuggets which happens quite often. Other than that great.

the food was very very cold it looked like when I got my big mac out that the food had been thrown around or something didn't like the food at all

No drinks no sauce and cold want refund

Just ordered didn't receive our full order ordered three drinks and only received one even though it was leaking the delivery guy said to make a complaint online so I want something to be done!

food got delivered and all the drinks was tipped inside the bag so had no drinks

Paid for hot food and it’s come back cold and paid for extra cheese and there’s none on there sort it out

Food never turned up. Said driver was in the street. Went outside and no sign. Came up as delivered then. No sign of food and that was half an hour ago. Mcdonald’s deliveries are getting worse.

Over an hour late and arrive completely cold!

cold coffee missing breakfast roll

Food was cold chips was soggy overall very poor quality of food

Everytime we order it goes to a different address about 10 doors away … it’s says 11 cwrt neuadd wen but always goes to a different address

Sadly the poor guy had trouble with his car but still kept in contact with me and got the food to me and my son and was polite the whole time !thank you and hope all gets sorted

food was a bit cold but it took over an hour to arrive :(

It didn’t come but said delivered

Lovely driver but McDonald’s took ages

First time someone has got my address right that’s 5 star in my eyes

Bag was already open and missing food

None of my saucers was in the bag

food was not that hot, chips was like eating rubber , so was not happy with the food

The wrap itself and the hash brown was hard and chewy.

I order food at 8:30 and it didn’t arrive until gone ten o’clock

There was only one box of chicken nuggets there was ment to be two

missing food. big macs wrong. cold food missing sauces. £50 down the drain. it was a treat for my kids. they only have one a month.

Awful food was cold and damaged and no sauce

constant mess up with orders, bunch of inadequate little brats

Didn’t even arrive waited near 2 hours and nothing

No straws or sauces which I was charged for

Items missing again, bag wasn’t sealed properly when it arrived

No straws or sauce. Not the first time this has happened. Food was cold on arrival.

absolutely shocking. missing food again

my food order was never delivered nothing was recieved at my home.

It says delivered but the order is not at my house. It was never delivered.

Food was delivered but the kids didn’t get their drinks

Fries could be warmer but ok. And 3rd order with no straws!!

Delivery was perfect! Half the order was missing.

something in the baby's drink and thay where spilt but I wernt bothered about that till you won't do nothing about the drink

The driver was lovely but McDonald’s did not give him the food until 45 minutes after it was ready and now my food is cold I’m not happy

my children’s food did not come last night so i had to give them mine i am very disappointed in your service and still have not received a refund if you could support my request i would me thankful.

This order never arrived!! I ned to request a refund as mcdonalds couldnt help!

Freezing cold food, ordered large chips they was only a quarter full of that, no straws for drinks either, totally unacceptable

Food dead cold, they don’t read notes and missing stuff….again!!

missing all drinks, sauces and mcflurries

My Fanta had leaked the bag was soaking and only half my cup was full. The fries were stone cold and the McSpicy was getting cold. I never received the apple pie that I also ordered! Terrible service from McDonalds

Burger ordered was put together by what seemed like a 1 year old. the top bun was on the bottom top side up, the filling sauce was all over the place and the chicken and bottom bun was on the top. also didn't have the sauces that I paid for either.

It’s was nice and hot definitely ordering again soon

I havent had all my order i am missing 6 chickens large coke food is cold won't be ordering agine this have happened more then enough times now it's beyond