Papa John's Pizza in Solihull

Papa johns must add some halal meat options for muslim community

The works pizza without olives and onions with added sweetcorn was amazing! Loved every bite. The warm cookie pizza was nice and had the right amount of cinnamon on it or whatever sweetener they use 😅 Buffalo hot wings were scrumptious too

Excellent Customer service, ordered Chicken and Sweetcorn Pizza it was delicious and piping hot as expected.

The potato tots were under cooked ,the pizza was ok over priced

They were so late and when the delivery driver finally arrived he just stared at me and didn’t say one word! I tried calling the restaurant many times but they didn’t answer and then they switched the phone off ! How rude ! And also the delivery driver didn’t ask me for my delivery code! So my food could have gone to anyone! Not happy at all and won’t be ordering from here again!………………………………………………………………………………..:…………………………………………………………………………………………………………………………………………………………………………………………………………………………..

Nice quality food, good selection. Delivery guy was sound, too!

I have not reciprocated my order yet

Very cheap and great service in Solihull good price

Had a great experience at Papa John’s! Lalit was very kind and helped me choose the perfect pizza. Excellent service and delicious food!

The pizza was on ready on time. The taste was perfect and the staff greeted me with a smile!!!!!

5+ delivery/seevice & always provide excellent pizzas. Recommend!

Staff here are as rude as anything. Never been spoken to so rudely

Food didn’t turn up and couldn’t get through to the restaurant. Disgusting.

The customer service was brilliant they called to let me know it would be late however the food was disappointing my pizza was squished and all toppings had fallen off and flavour was bland

Order took 3 times longer than specified to arrive, on top of this with missing items and when we called the restaurant we were told that the driver is on the way, 20 minutes later the driver was still on the way even if the restaurant was 1.7 miles away

The driver couldn’t follow directions and his car was falling apart and had no headlights. Car was filthy inside when he opened it to hand us our food.

We had a slight issue with a recent order and the team sorted it out very quickly, no questions asked. Top service

Ordered on the app, Food said delivered when it wasnt, calling the store they kept hanging up on us. Food arrived 30 mins later freezing cold! Absolutely disgusting place with disgusting customer service

Staff always kind, food always delicious!

Item was marked as delivered but goods not received and no phone call, store closed when tried to ring, refund????

Don't bother, they don't even deliver the order.

I order from here frequently. Pizza is always delicious and on point, staff are friendly. Would recommend this place

never got my order what a waste of £20

Good pizzas and always offers on, better than dominos

Fantastic service and great quality food

The service was amazing very kind people and very patient to

Had a mess up on delivery and the manager put it right sorted it all out. Excellent service

Kind customer service assistant, gave me a discount too :)

Terrible Service. Order took over an hour to arrive due to being "quality checked" and then once it arrived 1 of the 2 large pizzas from the deal was just nonexistent. so much for quality. They got the drink order entirely wrong, and we were told "food has been delivered, enjoy!" when it had not been, leading us to believe we had been scammed. I don't recommend this at all

Very nice food and fast delivery service

Nice experience from this shop.. They are providing quality food for affordable prices. L

I had these for a week on holiday in weymouth to come home to find a leaflet so i ordered and was extremely disappointed, there was barley any filling inside and barley any sauce was a huge letdown for the money wont be odering again

Still haven’t received my order after eta time was 30 mins ago

Absolute joke with my delivery today. I call the shop 6 times asking for ETA to be answered it'll be with me soon. I was patience enough to allow this to go on for 1hour 22 mins.

The driver called me and didn’t say hello or goodbye and stayed on call and hung up and ignored my bf who POLITELY said ‘you alright mate how are you’

Great experience very professional pizza's Great 👍

Pizza was nice and the staff was nice too

Arrived cold over an hour and a half late

I have not reciprocated anything!!!!! Where is my refund!!!!! Scamm!!!!

Great Service and good staff Don't hesitate to visit

Thank you excellent service and food

Ice cream was missing apart from that all was ok

Delicious vegan pizza! Excellent customer service thanks!

I ordered the vegan pizza it was cold by the time it arrived also the potato tots they were cold and not cheesy

Great service. We needed a speedy delivery as our grand children needed to be at a swimming lesson at a particular time. The meals arrived earlier than the predicted delivery time so that made life a lot easier. Great service from start to finish, the food was GREAT as well. Thanks. Will definately use again.

Nice chap called me from hotel reception with correct order. Food was hot… tick

Rather expensive. About £25 for one large pepperoni pizza. They forgot to deduct the 15% off on a Tues. extortionate !, They seem to have added extra for the sauce and cheese. Otherwise it would have been a lump of dough. It was the only open place taking orders so they had a captive market

Very hot and fresh. Impressive 😁 Update: Ordered 9 pizzas for daughters party. Great customer service and nice pizzas. Thanks 👍

Haven’t received shop is now closed

Driver could not find address What’s the

Yesterday had the worst Pizza and chicken wings I've ever tasted, so foul I threw it out for the birds. Total waste of £25. Never again. 1 star as you cannot leave negatives.

Staff in shop are great and helpful drivers on the other hand are lazy and argumentative if you want a good pizza collect or order from a rival like dominoes or some other pizza shop I’m not sure if I will ever order from papa johns Hobbs moat ever again I’m really upset and angry with the way the driver spoke to me !!!!

Food got here within minutes which I thought was great but it was seriously undercooked and not even eatable. Tasted like it had been cooked for 30 seconds

Not enough ham on the pizza and I think there is too much cheese layered on it.

Not enough toppings on the pizza.It was mainly sauce not enough of the veg .

Very impressed lovely delivery driver many thanks

Beautiful pizzas Mexican Heatwave!

Please believe the bad reviews!! Papa Johns is usually amazing but this place is letting down the brand name. Both pizzas came with hardly any cheese at all, was just rock hard, solid, burnt dough pretty much. All went in the bin. Even the potato tots were stone cold. Wont ever bother ordering from here again. What a waste of £25.

Really nice pizza, staff are really friendly and reasonably priced

We think it’s better than the other one.

No answer from shop and app doesn’t show when being delivered now as it went past the time

Just eat let us order however the shop was closed? So no pizza ever arrived and payment was taken.

I ordered the food around 6:45, the estimate delivery time was 17:20-17:40. After many unsuccessful phone call, we received our food around 18:50, more than one hour late than it should be.

took over an hour to come and could not get through once. After all that, the website said it had been delivered but no pizza had shown up whilst the website said enjoy, expecting a full refund for my order that didn’t turn up.

I ordered £40 worth of pizza for me and my mates after I day of no food after I was at a festival, I ordered it at 23:30 and was waiting over 3 hours after being told the food was coming but would be late. It never came, it said on the app the food had been delivered but it hadn’t. I tried to contact the restaurant over 15 times but everytime it would just tell me user busy. I was extremely disappointed that I’ve recieved no refund, no contact and no pizza.

Best pizza in Solihull can’t fault it

They literally never showed up, or called, or anything. And I haven't been refunded either. Literally stole from me, no I won't recommend this store, nor just eat. I will tell everyone to avoid at all costs.

My delivery never got delivered I’m absolutely fuming so I expect full refund!!!!!! And immediately

Shocking customer service. After messing up the whole order they just passed the blame to over to someone who had finished shift and wasn't even there anymore rather than lool to resolve the issue in hand. Won't be using them again. Cow boys giving papa John's a bad name. All they want is money and not bothered about the customer service

Food was delivered late & cold. I would like a refund please

Purchased 5 large pizzas told me 20minutes over the phone order has been 45minutes!!!! If you are busy get more delivery drivers!!!!!!!!!

Has to be a 1 star, paid extra for stuffed crust and got no cheese in the crust at all. How can you get that wrong?

Takes an hr and a half to deliver the wrong order

Didn’t put bbq dip in box food came cold and we were left waiting a long time

For the starter I had bacon and cheese garlic sticks, I have seen more bacon at hardcore vegan party. And as for the meat feast pizza well shall we say it was lacking both meat and feast !!!!!

Pizza was luke warm. Driver was great

VEGANS please check your food before leaving. Extremely disappointed. Usually they are spot on but on the 10/02/2022 I noticed there was a new worker there. I ordered a vegan pizza and sides online, on returning home (15 minutes away) realised neither were vegan, I returned to the store with my order and the staff really didn’t have a clue what they’re doing, they clearly did not take any notice of the order as the modifications were missed out too. I was offered a free bottle of pop and to have my pizza remade, it was 11pm and I just wanted some food. A regular staff member popped in to drop off some keys whilst I was in store, have never had a problem with his service. Please train your staff correctly as this could have been a very costly mistake for anyone with allergies.

DREADFUL PIZZA LITTLE OR NO CHECKEN JUST SMEARED WITH TONS OF BARBECUE SAUCE . LAST TIME FROM THERE

Decent food but hit and miss on whether you get your drinks or dips

Worked there for a day workers cant speak English did every delivery i could do they made me do a slave day and didn't even pay me even doe i done a shift!!

Food great & a super delivery person, made the right choice 👌👍👍

The delivery driver was great, followed the instructions and so friendly!

Never showed up, no cancellation, tried stealing my money 👍🏻👍🏻

Came on time , the pizza was too dry and a bit pricey than most places I’ve ordered from even caspians don’t charge that much . So yeah price was terrible and food was too dry will not Order again no free sauces either apart from garlic butter yuck !

Didn't even bother to turn up, just left me hungry as wouldn't pick up the phone, then closed at 00:30, meaning there was no where else to eat

Rude delivery driver very impatient and swore

We ordered an XL pizza which took 105 minutes to deliver (over an hour late). The cold pizza was rather medium than "XL". Stay away from this place!!

Driver was excellent. 6 stars for the driver. Couldnt have been more helpful.

After waiting 1h and 40 min (instead of 25-35 min) we finally received a cold pizza which tasted disgusting. The drinks were warm too.

Very disappointing, food arrived late and having ordered a bbq chicken pizza parts of the pizza were covered in some very hot spices with someone who has allergies this very apauling as messing around with people's food and adding toppings to or sauces when the person ordering it is completely unaware trusting you are providing them with their genuine order. Calling restaurant back got answered by a man half listening and half talking in another language so I didn't even bother I have now gone directly to Papa John's customer service our food ended up in the bin as we could not eat this. Highly would not recommend and as for the tracker told us food was delivered which it wasn't and didn't arrive till around 15 minutes after the tracker said it had. Overall 0/10.

Pizza is delicious, service is excellent and price is good for the quality you are getting. A big fan of Papa Johns!

Awesome pizza as always, thank you!

I thought I would never use this type of service. I have today and it was really excellent. I will use again. When I get back home. I have well done to all who put my order together.

I was so happy that Papa John’s delivered our food!!! We ordered so late and everywhere else was closed but Papa John’s blew us away. Will be ordering again.

The lady in the car drove off and didn’t give us our food.

Been out of the UK for the past 3 months so wasn't over moaning about it when it was a wee bit late. Pizza was AWESOME, same again tomorrow.... perhaps

Ordered online, Very nice..but very little topping .

This was never delivered and I never received my refund

Kings Heath branch can learn a lot from this branch. I thought I had swore on Papa Johns completely. Pizza was hot, tasty and flavoursome. I timed how long it would take from order to delivery. Expecting 1hr waiting. Pleasantly surprised with it being delivered within 25mins. Excellent, keep it up lads

I had to wait over 45 minutes over the time it said it would be here I am quite disappointed and really not happy. I would not like this long of a delivery again.