Based on 91 opinions finded in 3 websites
Based on 91 opinions finded in 3 websites
Nº 665 in 921 in Trafford
Nº 12 of 25 Pizza & Pasta in Trafford
Opinions
Staff are always friendly and smiling. Always 5 star quality from everyone. My go to papa johns
Ben Fairhurst . 2024-08-21
MORE AT Google
amazing food tastes fantastic 5 stars 🌟
adele . 2024-08-20
MORE AT Just Eat
Pizza was very hot, well cooked with plenty of pepperoni topping. Ever so slightly greasy. Staff member polite and premises clean
Jamie A . 2024-07-13
MORE AT Google
Just don't bother. I've been waiting an hour and 10 minutes for my pizza on a Wednesday night...Still not here
Cole . 2024-07-03
MORE AT Google
Pizza is always good here. Love the thin base works pizza.
Craig Mee . 2024-06-05
MORE AT Google
I placed an order last night with Papa John’s and specifically requested 2 special garlic sauces, which are my favorite part of the meal. Unfortunately, I received 2 garlic and herb sauces instead. This mix-up significantly impacted my enjoyment of the pizza, as the special garlic sauce is a key reason I order from Papa John’s. I’m quite disappointed with this error and hope that future orders can be more accurate with other customers as I will not order again from them!.
Hossam Harisha . 2024-05-26
MORE AT Google
my order didn't arrive to me, someone had a nice free meal
John . 2024-05-19
MORE AT Just Eat
Nice store and good environment. Staffs are friendly.
Vignesh . 2024-05-14
MORE AT Just Eat
good service good owners quick pizza
maks maks . 2024-05-11
MORE AT Google
Great value. Will definitely order next time
Vignesh . 2024-05-06
MORE AT Just Eat
Got the food after an hour and it was warm but not hot. Part of our order was missing and the app and website are a nightmare to tackle. The food was very expensive compared to other chains.
Graham W . 2024-04-22
MORE AT Google
Food was delicious and staff were so friendly
Balal Ahmed . 2024-04-16
MORE AT Google
Pizza was delicious. Same as all the time.
Amir Max . 2024-04-05
MORE AT Google
I felt sorry for the staff that time. She was alone, doing all the jobs of taking orders and making pizzas. She apologized and was honest regarding the waiting time.
Rozz Zart . 2024-03-06
MORE AT Google
Thankyou guys food was fantastic & very quick. Staff was ploite & helpfull.
Md Singh . 2024-02-26
MORE AT Google
Please google, I want -50 stars for this company. They did not send me my cookies today. M17 1PH. —————500000000 stars please, thank you.
xiao fan . 2024-02-23
MORE AT Google
I ordered a jackfruit vegan pepperoni pizza, the store sent me the complete opposite. They had used real cheese & meat, which is terrible service as, aside from my wasted money since I wasn’t able to eat it, this is hazardous and would be considered a violation towards dairy allergy sufferers (or anyone who reacts negatively to meat) who can become very physically ill from the intake of it. Unfortunately, this has put me off entirely from ordering here again.
louis brown . 2024-01-13
MORE AT Google
2nd time we've ordered from here and it's been marked delivered and not actually arrived yet. It arrived 10 mins after this and to add insult to injury, yet again, it's stone cold.
Isabelle Cooney . 2024-01-01
MORE AT Google
Dave was great, prompt and polite 👍
Chris . 2023-12-19
MORE AT Just Eat
Much better than dominos they are actually generous with cheese which I love
Joshua Glenn . 2023-11-22
MORE AT Google
Orderd online got confirmation it was ready to collect and they didn't have a clue about it wasted 45 mins sorting it
Mark Lowe . 2023-11-18
MORE AT Google
Soo.... I bought 3 large pizzas from here tonight for the first time... completely messed the order up... 2 were supposed to be thin crust. They were exactly the same crust as the regular crust pizza. I ordered peperoni,pineapple and bacon on my pizza. I got no peperoni no pineapple , instead i had mushrooms and bacon sure I paid extra to make my own pizza too witch ended up being a minging pizza with mushrooms. Won't be coming back you robbing sods!
Jamie . 2023-11-11
MORE AT Google
Delivery was good and it was delivered on time but the pizza wasn't great. Wouldn't order from here again.
Jessica . 2023-10-25
MORE AT Just Eat
My experience with Papa John’s in Urmston will be my last. My family ordered £30 worth of food, which took an hour to arrive and when it did it was lukewarm! The pizza boxes were not contained in any heated pizza delivery bags just in the back seat of a delivery car. I called up the branch to voice my unhappiness, which they could only apologise. Even if offered, I probably would not want another pizza as it would likely take another long time to arrive. I am writing this review as a warning because this has happened to me twice! The first time I viewed this as delivery driver was extremely busy but occurring twice? This should not happen if part of your operation is to deliver hot pizza.
Daniel Lau . 2023-10-14
MORE AT Google
Amazing pizza 🍕🤤 I'd not got anywhere else some great deals on app or in store Staff are great really friendly an hardworking Always a pleasure would recommend
Some next Man . 2023-10-03
MORE AT Google
Order never came was due at 5.55-6.15 rang the shop at 6.20 to be told its on its way then time changed to 6.55 still no food rang the shop again to be told they hadn't even started the order absolutely disgraceful service and will never go here again and would not recommend it to anyone
Kirsty . 2023-09-30
MORE AT Just Eat
Terrible wait, had to wait over AN HOUR!!! For pizzas to arrive after being told it was on it's way. Seriously doesn't take over an hour to get from there to my place!!!!
Lasherluke . 2023-09-01
MORE AT Google
Spot on as always love you Papa 😘
Keely . 2023-08-27
MORE AT Just Eat
Good food, service, price and free extra sauce
Mikey . 2023-08-16
MORE AT Google
You're late, don't you answer the restaurant?
Parastoo . 2023-08-13
MORE AT Just Eat
Staff very rude were swearing not at customers but with each other and talking dirty which is not professional
jack yates . 2023-08-12
MORE AT Google
Order arrived 1hr late, called after 10 mins late and they assured me it would be 5 minutes as the driver had left the shop 5 minutes earlier. Waited until 15 more minutes had passed before calling again to find the shop was closed with no contact. Absolutely disgraceful service. My colleague missed his lunch break because I was waiting and now I’ve spent mine awaiting my food delivery which I will now have to reheat and not enjoy in a couple of hours!!! One very, very disappointed customer!
Mike . 2023-08-06
MORE AT Just Eat
Ordered one pizza and it was just over 2 hours late! Had to ring the store several times, first the just eat drivers were blamed, then that he had to make it again as it was cold but assured us his own driver would be leaving with it in 5 mins. 25 mins later still no pizza, rang again and told it was on its way. Pizza finally arrived, luke warm. Rang store and asked for a refund and was told we had the pizza so no refund. Told them they could collect the pizza! But still no refund or apology for the inconvenience (we all had Indian but my daughter doesn't like it so we had all eaten while she was sat waiting for her pizza!). Eventually offered a replacement pizza for the next day at 6pm, had to ring the store at 6.10 and pizza arrived at approx 6.35! Honestly the worst customer service I've had in a long time! Very poor for such a big company!
gemma . 2023-07-30
MORE AT Just Eat
This place use to be the best pizza in Urmston but it has new owners and has gone down hill. Light on toppings and pizza undercooked and sides not hot. I'll be going back to. Domino's in future.
Gaz S . 2023-07-15
MORE AT Google
I booked my delivery for 3:45 bearing in mind the first delivery slot is 3:45 it turned up an hour late and just warm not too far off cold won't order again
carl bullock . 2023-07-10
MORE AT Google
Always a great service from start to finish the food is always hot and the drivers are very happy to serve customers
Richard . 2023-06-26
MORE AT Just Eat
If I could give 0 stars I would. Waiting over an hour and a half for food now. Every time I ring the store they make up an excuse and say its coming. This is ridiculous. Worst staff and store going. How this place is still open I don't know. I see so many people having issues with orders being so so late. Staff are incompetent
Marianne Massey . 2023-06-25
MORE AT Google
Don’t bother. We’re still waiting here 90 minutes after ordering.
Emma Padwick . 2023-06-19
MORE AT Google
Appreciate it was a late delivery but the pizza looks like it was put in a washing machine
Wesley . 2023-06-10
MORE AT Just Eat
Terrible pizza. Ordered 4 pizzas for the family as a treat. Arrived luke warm . Each one had a tiny amount of cheese on it that the pizza oven had burnt to a dark brown crisp. I'm sorry but when you are paying 23 quid each for a pizza the most basic thing you expect is that the cheese be gooey and pulls apart. Also there were slices of our Hawaiin that didn't even have pineapple on it. Absolute joke. Wish we'd have ordered Pizza Hut instead.
Steve B. . 2023-05-14
MORE AT Google
Absolute scam, I made an other through the website and paid 29£. They said they don't have the payment or the order. I called my bank and they said it did go through but it's also a reoccurring order!!! Meaning they looking to keep charging me in the future. Now I have to wait until the 1st of May to see if they charge me or they give me the money back. Scammers don't you dare to charge me again and send the money back to my account. Fuming!!!
Aurora W . 2023-04-24
MORE AT Google
Do NOT use this branch!!!! everytime I order they take hours to arrive and deliver cold food!
Elliott Hunt . 2023-03-31
MORE AT Google
Charged me over £15 for the smallest plain cheese and tomato pizza I’ve ever seen which managed to give me food poisoning. AVOID 🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮
Joe . 2022-12-20
MORE AT Google
Would not go to any other local pizza place this is the best ever ! Always hot and fresh service is great also staff are friendly
Bob Brooks . 2022-05-29
MORE AT Google
Kid's said it was like a microwave one
Dan Brockis . 2022-05-09
MORE AT Google
Best freshly made pizza in the local area
Adam Hookway . 2022-02-24
MORE AT Google
Ordered through Uber Eats. They cancelled my order after 30 minutes and I never got a refund
Radu Stoican . 2022-02-23
MORE AT Google
Always collect in person and its ready within 20 mins! always super tasty
C . 2022-02-22
MORE AT Google
Over rated, over priced, average pizzas and didnt even get the order right. Wont be a returning customer I'm afraid.
Brian Williams . 2022-02-20
MORE AT Google
Unable to process our order but still took payment, promised a refund however we are still waiting on a refund over a week later, poor customer service by both the branch and the head office
Michael Wright . 2022-02-14
MORE AT Google
Amazing Pizza with fabulous price 😋 and Fast delivery 😍
ashwinmoncy05 . 2022-02-09
MORE AT Google
Good service and great food at a reasonable pric
gurcharan singh . 2022-02-04
MORE AT Google
Best pizza's around, delivery wast fast.
Satnam Digwa . 2021-11-12
MORE AT Google
Absolutely delicious pizza and side's, well worth the money as a treat now and again. My only criticism is not enough tomato sauce on the base but apart from that perfect. Delivery was quick considering it was a Friday early evening and the driver very polite. Will be ordering again. We'll done Urmston ✔
Gavin Royle . 2021-09-10
MORE AT Google
Very expensive £16 for a small pizza
Chris Bushell . 2021-08-01
MORE AT Google
They have fast delivery and delicious fresh food
Roma Hackett . 2021-08-01
MORE AT Google
The garlic sauce is so oily like in deep of Petrol Station, I felt like I literally drunk oil from your car. Dough is so chewy. Papa John's made me realise that we are in recession.
Julia K . 2021-07-30
MORE AT Google
First ever papa johns for me today. Lovely pizza tasted fresh and great texture. Easy ordering, made super fast. Collected in person from professional super friendly staff.
Gary Towers . 2021-07-21
MORE AT Google
Good and they delivered to Peel Green from Urmston.
Shere Din . 2021-07-20
MORE AT Google
Well done and keep up the good work! 🍕
Monta Jekabsone . 2021-06-26
MORE AT Google
Love papa john's but urmston have one now bit closer but do not deliver in irlam please get a papa john's in irlam then i can enjoy my night with out having to drive and not drink
Chris Tombling . 2021-06-25
MORE AT Google
My experience is pretty much reflection to the previous reviewer Made first phone call however after waiting over an hour and some one answered who was very unhelpful and wasn't even able to provide me with an update on the order. The second phone call was quite some time after to cancel order again if it was just to review person and helpfulness would be Luke the beacon in a world of chaos. Eventually canceled my order and got a refund yes I know it's a new franchise with teething issues and other issues that may have contributed to the issues. Over the years I've eaten papa john's north and south of the UK after living in various places near a franchise and was very excited and looking forward to being able to get a Papa John's delivered after nearly 3 years of not having one I'll be honest the way my first call was delt with has tarnished my faith and possibly not to to try this franchise again because not being able to keep on top of orders or provide an estimate of managing them is rather shocking and unprofessional.
David johnston . 2021-06-25
MORE AT Google
Pappa John's has arrived in Urmston after such a long wait. So happy to have been able to order through Lucie, who was very accomodating. My wife is celebrating her 50th today and instead of going for a plush sit down meal opted for pizza. Brilliant service and really appreciate the birthday acknowledgement. 👍
oliver donlan . 2021-06-24
MORE AT Google
Lovely pizzas, brilliant price 2 medium pizzas £14 will definitely order again
Michelle Chapman . 2021-06-24
MORE AT Google
I've had pizza from lots of places large and small. Papa John's I can confirm is the best by a country mile! The tomato sauce is a little sweeter tan most, coupled with perfectly tanned cheese and sausage pieces like little footballs. Served with a beautiful crisp bottom of base and complimented with a garlic sauce, evey piece of this pizza was devoured with gusto. Would I order again? Hell yes! Would I recommend them? Absolutely! Keep it up Papa John's and Pizza Hut will be quaking in their boots!
Pete McNamee . 2021-06-24
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Brilliant service, excellent price and lovely food, will definitely return 👍