Based on 198 opinions finded in 2 websites
Based on 198 opinions finded in 2 websites
Nº 876 in 1046 in Hammersmith and Fulham
Nº 18 of 23 Pizza & Pasta in Hammersmith and Fulham
Opinions
The Papa John pizza I just had delivered was absolutely disgusting.Almost inedible. I had 3 bites and could eat any more even though starving . How they get away with such abysmal offerings at expensive prices is a mystery
David Allen . 2024-08-08
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After order around 2pm, a pizza to be delivered at 19.15, at 20.00, after 2 calls to the branch, I had excuses that it was raining and they couldn't deliver on the first call, and on the second he told me there were no delivery driver to do the delivery. When I said that I was already waiting for more than one hour, the order was cancelled by them. Very unprofessional and disappointing.
Palegria . 2024-07-05
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注文してから作り始めるので時間はかかりますが出来立ての美味しいピザが楽しめます。 値段もロンドンにしては良心的な設定でした。
PoinKe . 2020-04-09
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Pedimos una pizza y un plato de acompañamiento más una botella de bebida. ¿Qué puedo decir? La bebida era agradable y fría, pero obtuvimos el plato de acompañamiento equivocado y parte de la pizza se quemó, nada agradable nunca los volvería a usar.
Sue M . 2020-01-30
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Pedí una pizza pequeña de tomate y queso y una Diet Coke de Papa John's con la opción "COMPRE UNO OBTENGA UNO GRATIS". Solo recibí una pizza pequeña con un Pepsi Max en lugar de Diet Coke. El jinete fue muy agradable. Llamó al restaurante para mí y habló con el gerente sobre el problema. Realmente lo aprecio. De todos modos, hablé también con el gerente y me dijo que la opción no funciona con pizzas pequeñas, sino solo con pizzas medianas y grandes, por lo que nadie me devolverá el dinero. Pasé 18, 48 por una pizza muy pequeña y una bebida que no pedí. en la aplicación Deliveroo está escrito que está trabajando con TODAS LAS PIZZAS y no con otros artículos. Ese es el peor servicio de todos. No recibirán una orden mía y de mis amigos nuevamente.
Maddy T . 2018-05-08
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I was at home recently decorating all day and didn't have time to cook, so I ordered a pizza from here. It arrived promptly but was just bland and tasteless. Nothing more to say other than I'll be looking elsewhere for a pizza in future.
Komakino66 . 2018-04-21
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Pedí una pizza y un postre. La pizza estaba bien pero el postre estaba quemado. Llamé a la sucursal y me dijeron que no hacen reembolsos. Tomado con la oficina central pero consumiendo mucho tiempo. Una rápida disculpa y reembolso cierra el asunto y simplemente dice que los errores suceden, pero confíe en nosotros porque si cometemos un error lo corregiremos. Si se mantiene firme y se niega y causa problemas al cliente, elige no confiar en el futuro y decide no volver a utilizar la marca.
ChiswickArt . 2018-01-06
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Este lugar tiene el peor servicio al cliente que he encontrado. Pedí una pizza en línea y me cobraron en mi tarjeta. Llamé para verificar el tiempo de estado de entrega y el hombre con quien hablé dijo que no había pedido para mí. Confundido al ver que me habían cargado y definitivamente hice un pedido, le pregunté qué había sucedido y él simplemente me gritó y dijo que no era su problema y se negó a ayudar. Ridículo. Solía ser un fanático de Papa Johns pero no los utilizaré de nuevo debido a este problema.
Roya S . 2017-12-23
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La pizza era incomible - la primera vez, creo. Tuve que tirarlo! Fue ordenar a través come Super (lo cual es genial) y por suerte me devolvieron la comida sin una queja. Yo no creo que a hora de tripadvisor como pensaba Papa Johns era bastante reputación. Yo estaba muy mal.No hace falta decir que usted debe evitar este lugar.
Yaraman . 2017-05-24
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Pedimos pizza para entrega. Tuvimos que esperar más de 90 minutos para llegar. Mientras tanto yo estaba llamando para conseguir algo de información sobre la hora estimada de llegada, pero se negaron a contestar el teléfono. Sus pizzas no son definitivamente vale la pena esperar 90 minutos! !
Kathleen V . 2017-04-17
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Pedi uma pizza de lamb com vegetais e borda recheada de queijo! Muito gostosa e com preço justo, além de um molho de alho com manteiga maravilhoso! A entrega foi rápida e eficiente, tudo certo. Super recomendo para um dia de preguiça!
gnoda . 2016-11-04
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En el menú store en la barra de dicho £3,99, pero el servidor dijo "ignorar que, el precio es de £4.49 "Mtc - no creo, Mister! Cuando el servidor hablaba con el gerente acerca de que caminaba lejos ignoraba a él. He tenido problemas en esta rama hammersmith antes pero realmente es bastante sencillo, es contra la ley.
ChiswickArt . 2016-08-22
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The order was an hour late and I wasn't even telephoned or emailed to update me on this. Each time I called I was told 5 minutes more.
Robyn . 2016-06-03
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Así que no puedo comentar sobre la comida, ya que ni siquiera recibimos! Después de llamar a posponer la orden por un poco, me reuní con un muy desagradable NO. no sólo no se niegan, pero el encargado de la tienda también se niega a enviar mi pizza a pesar de haber pagado en línea. El servicio es increíble, nunca me he sentido obligado a derecha una revisión antes, pero necesitaba desesperadamente sentir la necesidad de advertir a otros. Sigo esperando un reembolso completo o mi pizza.
Amanda A . 2016-06-03
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The order was an hour late and I wasn't even telephoned or emailed to update me on this. Each time I called I was told 5 minutes more.
Robyn . 2016-06-03
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very slow, disappointed, will never order again !!!
HONGBIN . 2016-04-24
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very slow, disappointed, will never order again !!!
HONGBIN . 2016-04-23
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Took 2 hours. Refused delivery, will want refund
Jamie . 2016-03-01
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Took 2 hours. Refused delivery, will want refund
Jamie . 2016-03-01
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Excellent, very happy customer. Thank you
Sophier . 2016-02-26
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I ordered for a specific later time and the food arrived more than one hour before this time. The quality of the food was still good, but I would've preferred it at the time I requested.
Emily . 2016-02-21
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I ordered for a specific later time and the food arrived more than one hour before this time. The quality of the food was still good, but I would've preferred it at the time I requested.
Emily . 2016-02-20
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messed up the order on delivery, had to return the pizza as they would not come back and change it. pizzas were both wrong and cold, the staff wanted to actually fight with me, insulting me from behind the counter. both of them looked filthy. i would not want to eat anything cooked by those filthy hands
ChiswickArt . 2016-02-04
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Thoroughly disappointed.. Ordered food at 10:05pm and the delivery arrived at 11:4pm! Bearing in mind I only live 5 mins from this particular takeaway! I tried chasing my order for over an hour and their lines were busy the whole time. When I finally got through to them they were not apologetic whatsoever, they said it would be 5 minutes, 20 minutes later I rang to chase the order again and he said he will be there shortly but didn't arrive till a further 10 minutes! To top it all off the Pizza was delivered Luke warm! Absolutely disgusted
Ami . 2016-01-24
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Thoroughly disappointed.. Ordered food at 10:05pm and the delivery arrived at 11:4pm! Bearing in mind I only live 5 mins from this particular takeaway! I tried chasing my order for over an hour and their lines were busy the whole time. When I finally got through to them they were not apologetic whatsoever, they said it would be 5 minutes, 20 minutes later I rang to chase the order again and he said he will be there shortly but didn't arrive till a further 10 minutes! To top it all off the Pizza was delivered Luke warm! Absolutely disgusted
Ami . 2016-01-23
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slow, delivered almost 1.5hrs after order placed.
sonia . 2015-12-01
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slow, delivered almost 1.5hrs after order placed.
Sonia . 2015-12-01
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I found the delivery time a bit too long
Pedro . 2015-09-26
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I found the delivery time a bit too long
Pedro . 2015-09-25
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Arrived very late and food was cold
Rory . 2015-07-26
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Sem dúvida algumas as melhores pizzas que alguma vez experimentei. Uma variedade enorme e que nos deixa com água na...
Hugo F . 2015-07-11
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I had to wait for over an hour for my order, they never apologised and the driver was rude when he finally arrived. Never again!!
Sybil . 2015-05-12
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Always always great pizzas! Often find myself craving Papa John's :)
Sarah . 2015-04-28
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The food was cold and it didn't arrive o. Time it Said its going to. Deliver at9 10 it came at 10 I will never order from you again
Mirian . 2015-03-31
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Awful service. Took almost 2 hours to arrive and still expected payment. I ended up telling the delivery Man to take the food back. This was the second time we ordered from this place and the same thing happened. The manager had awful customer service skills. I will never order from here again
Amy . 2015-03-22
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The pizza was cold, for the price it was not worth it, I asked for sweetcorn I was charged and the pizza was without it and the chicken was so small one bit size not worth price at all.
Lana . 2015-02-09
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The cinnapie desert was absolutely delicious, Veggie Pizza was very nice to !
Edward . 2015-01-02
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Took nearly two hours to arrive when it's 10 minutes from my house. Called four times and each time was told it's 10 minutes away, 40 minutes later it finally arrived. I was told I couldn't have a refund and that they would give me a discount voucher, which I did not receive. Complete shambles.
Megan . 2015-01-01
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Very very late. Hadn't gone in the oven yet when I called after 1 hour. Was a further 30mins. Food was ok but sweet like they add sugar ?!
Mark . 2014-12-19
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Order was late by an hour, and when asked if I could receive a discount for the inconvenience, my point was ignored.
Erfan . 2014-12-10
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Well after 4 phone calls and 2 hours my pizza finally turned up, it was hot and of good quality but 2 hours for a pizza...? Very unhelpful when I did call them up, always got told the same thing "the driver has just left and will be with you soon" not even a sorry when they driver did turn up
Mark . 2014-09-27
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La pizza que teníamos era para la entrega. La corteza es bueno y las coberturas son también muy buenos. Me parece que cuando estoy acostumbrado a otras reservas confirmadas las articulaciones de pizza que yo estaba buscando algo un poco diferente de resplandor mi paladar....
physio_b . 2014-09-10
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Great pizza and it was delivered in good time :)
Shelley . 2014-04-26
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Food arrived in a short space of time and tasted lovely. Not very hot, but taste was great so this is a minor point.
Samantha . 2014-01-31
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Walked in and ordered a lunch deal medium pizza by itself for £8. The pizza was good but not worth £8 (overpriced).Employee was friendly and I could watch him make the pizza which was interesting. Unlikely to come back for a £8 lunch during work times though.
wilz149 . 2014-01-28
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2 hours for it to arrive... Very bad
Rachael . 2014-01-24
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Loved my freshly baked Margarita pizza. Ordered quite late but that didn't make a difference on quality, service, or Delivery time. All A1. Will be ordering from them again.
Aisha . 2013-11-16
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Food OK - when it finally got here - 45mins after expected delivery and only after a call to someone who seemed clueless
Gideon . 2013-11-16
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very disappointed as food arrived 30 minutes later than the estimated delivery time, normally the food is excellent but due to late arrival it was almost cold !
Edward . 2013-10-19
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Don´t usually write reviews, but in this instance, when your pizza is 25 minutes late and hasn´t arrived after being ordered 1 hour and 15 minutes ago: there´s an issue. As this isn´t the first time this happens and calling several times doesn´t help, maybe making this public will? This also happened multiple times
Leo . 2013-03-17
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Papa Johns Love their Pizza the only place i order my pizza from the come fast their food is always delicious. I Am always pleased with my food again a 10/10. Couldn´t be any more happy.
Sharon . 2012-06-26
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They´re never sure if they actually deliver to this area or not, didn´t deliver things from the menu as ordered and took forever. Will save them the bother of coming over by not using them again!
John . 2011-12-01
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The staff at Papa John´s did not know what to do with my order that came in from Just-Eat, so they just didn´t do anything about it. I called Just-Eat who then contacted the restaurant, and only then (an hour later) did they start to make the pizza. The delivery was made over 2 hours after I placed the order.
David . 2011-06-21
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Slow delivery, food was almost cold. Not great tasting either. Would not order again.
Lorna . 2011-05-10
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once again papa john saves the day with delicious pizza. nice one guys!
Quddous . 2011-05-06
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Food did not arrive, and no one contacted me to tell me that it wasn´t going to be. About as bad service as you can get really.
Steve . 2010-12-18
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always nice and tasty pizzas. they made an error or maybe Just Eat, we will never know, and obviously delivered a new pizza in no time.
David . 2010-12-10
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driver was late. he forgot my bottle of drink, not happy!
Rob . 2010-12-06
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Great! i only wish they had better offers available through Just Eat, as I would have bought more pizzas!
Ike . 2010-10-24
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This restaurant makes delicious pizzas and I have ordered from here for nearly two years. Disappointed with last two orders. Order 1 - delivered an hour early Order 2 - sent incorrect pizza and did not refund difference in price - offered free pizza when I next ordered. Order 3 - never placed - retracted offer of free pizza and so despite spending a lot of money with them over the years I now no longer use them.
Chris . 2010-10-24
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It was good but why is the delivery available over £25? It was over £15 last week! I am not going to order any more!
Pari . 2010-10-02
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Requested order for set time but arrived one hour early. Called Papa Johns and they offered to send another pizza for the time I booked. Great service from a great pizza maker!
Chris . 2010-09-29
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we ve waited for 3 hours and i think they ve missed the order by us
Gavin . 2010-08-30
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When i got my food it was already cold! Not only that but it took them an hour to deliver and they sent totally the wrong food! wouldn´t order again from here!
Lauren . 2010-03-29
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I was waiting for my food for more then 1,5 hours, and then they didnt even said sorry.
Sanjar . 2010-02-22
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Super Food, Excellent Service, Fast Delivery, Amazing!!!
Gary . 2010-01-29
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Great Pizza. Terrible delivery time. It took almost 2hrs to get my order
Michael . 2010-01-16
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Ordered my pizza, after 1 hour I called the restaurant and they told me the order is on its way... called again after another hour and they told me they never received any order... well - great service!
Karolina . 2009-12-13
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Great Pizza. Great ingredients Delivery was bad again. Had to call the restaurant after an hour and still no pizza. I was told at that time that they would START the pizza right away. Total delivery time was over 2hours. Person on the phone blamed a broken fax machine (for the second time..last order was the same problem)
Michael . 2009-10-24
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They delayed my order 30 minutes, when I called them they said "it´s leaving the shop now" - they didn´t even notify me
Michalis . 2009-10-09
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was nice and fresh and on time better then dominos
Jason . 2009-06-23
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Great Pizza, fast delivery. Good service
Michael . 2009-05-10
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Service/delivery good and great food
Rogvi . 2009-03-08
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Superb service and fantastic food!
Dirk . 2009-03-01
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Service/delivery good and great food
Christopher . 2009-02-28
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Superb service and fantastic food!
Dirk . 2008-12-29
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Superb service and fantastic food!
Dirk . 2008-12-07
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Superb service and fantastic food!
Adrien . 2008-11-29
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Service/delivery good and great food
Dirk . 2008-11-14
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Service/delivery good and great food
Tomas . 2008-09-30
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Service/delivery good and great food
Aloma . 2008-08-03
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Superb service and fantastic food!
Leo . 2008-06-29
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Superb service and fantastic food!
Moh . 2008-05-25
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Superb service and fantastic food!
Moh . 2008-05-04
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Superb service and fantastic food!
Mohammed . 2008-04-15
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Superb service and fantastic food!
Erik . 2008-04-12
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Service/delivery good and great food
Erik . 2008-04-10
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Service/delivery good and great food
Jonathan . 2008-03-23
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Superb service and fantastic food!
Dirk . 2008-02-09
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Superb service and fantastic food!
Dirk . 2008-02-07
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Superb service and fantastic food!
Dirk . 2008-01-31
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He pedido de papa ottimo pizzería un rato ahora sólo comer y la pizza para ser agradable y fresca, no es la típica pizza grasienta y grasa, más sencillo y agradable. Los acompañantes están decentes y vale la pena probarlo. Yo uso este lugar tarde cuando tener partidos etc... Entrega rápida y miembros del personal muy cortés.
6 Opinions
It was so bad. There was no tomato sauce on the base, barely a tablespoons worth spread over a LARGE pizza. The cheese was so so so bad. It was so rubbery, did not taste like real cheese. It did not melt or go stringy like mozzarella is supposed to do - even cheddar. It was just terrible pizza. You can't really go wrong with pizza. I don't know how they managed to make such a horrible pizza. I didn't even want to give one star. My husband also collected the pizza and it was pouring down with rain so he asked for a bag for the pizzas and the guy behind the counter said no. How bizarre and unhelpful and rude.
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Good tasting and cheap food with friendly staff. Would recommend if you don't want to spend a fortune on a hot meal.
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Incredibly rude manager. Not once not twice CONSISTENTLY Frankly appalling and should not be anywhere near customers. Horrendous experience - RUINED our night Atmosphere was only great as we had a private event. Otherwise avoid at any cost
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Lovely pizza express, and Marcelo was an awesome waiter! The vegan pizza was particularly good - a great amazing of vegan cheese.