Based on 938 opinions finded in 3 websites
Based on 938 opinions finded in 3 websites
NÂș 2296 in 2812 in Glasgow City
NÂș 36 of 43 Pizza & Pasta in Glasgow City
CUSTOMERS TALK ABOUT DISHES WITH.. cheesepepperonichickenpizzacauliflowergarlictomatopaycooked
Opinions
Quite often order from here and usually have no issues. Staff seem a little unbothered when you come in sometimes.
El Pato . 2024-04-21
MORE AT Google
Consistently the worst delivery experience I have. Time to give up no matter how much I love Papa Johns pizzas.
Ashleigh Jackson . 2024-03-23
MORE AT Google
Almost word for word same complaint as another customer - takes over an hour to arrive when I live in Shawlands, food stone cold, driver and store staff sullen and rude, toppings missing from pizza. Happened three times, complained on the last and was refused a refund.
Todd Cook . 2024-03-23
MORE AT Google
Been a loyal customer of Papa John's for a decade now. This is the worst one I've ever experienced in the whole country. The worst one around Glasgow, not very friendly or helpful.
Alicja P . 2024-01-19
MORE AT Google
Slowest papa johns I've ever ordered from! Took a whole hour for delivery đ€Ł
Kirsty Hickson . 2023-12-02
MORE AT Google
Ordered last month and food was stone cold and took an hour to arrive when I live 10 minutes from the store and they also got my order wrong. When I phoned them they said they where sorry that the only had one driver. I tried it again this month and again food took an hour to arrive and was 22 degrees with my food probe. When I called again to complain they said they only had one driver and offered me a 15 percent discount on my next order. I will not order from here again and would advise others to avoid this pizza place as clearly no one wants to work there if they canât hire extra drivers in a month.
Elizabeth Kane . 2023-11-27
MORE AT Google
1.5hrs to arrive. Cold and awful when it did. Avoid.
B Quinn . 2023-10-20
MORE AT Google
Had a small issue with a previous delivery, went through the appropriate channels to get this issue remedied and the resolution to my issue was above and beyond. I don't like to complain after a small mistake as I understand staffing issues happen and sometimes mistakes happen. I was contacted by management, given store credit and was more than pleased with this. Order again this evening, as it's a Friday, and was greeted upon collecting my order with a free bottle of Pepsi on top of my store credit. I'd never say you lost a customer because mistakes happen but you truly showed how incredibly committed to fantastic customer service you are. Absolutely thrilled and truly thankful to everyone in your store for how this was dealt with and I will definitely order again.
aidan cooper . 2023-10-13
MORE AT Google
Ordered vegan food, got fed cheese. They claimed they have special cheese watching cameras and confirmed it's vegan cheese. But won't allow me to view this footage. Gaslit me, taking it a lab for testing and sueing them next. Ridiculous.
s e . 2023-09-11
MORE AT Google
Canât go wrong with a papa johns đ
cameron . 2023-09-05
MORE AT Just Eat
Restaurant was closed even though JustEat said it was an option so I never got my food and they likely never received my order. No idea what JustEat would advertise it if it was past its closing time
Calum . 2023-08-08
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Pooooor service, Manager is so rude
kamran yousaf . 2023-07-20
MORE AT Google
Has not came waiting until 1:20 am!
Aidan . 2023-07-11
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I got charged and the restaurant was shut so nothing got delivered.
Mareesa . 2023-07-09
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Staff were great told me to go xxl instead of large was cheaper, great staff .
Molly Kelly . 2023-05-22
MORE AT Google
Waited 2 hours for pizza and still didn't arrive..been calling shawalnds branch for over an hour and no one answering!!
Nuzat . 2023-04-13
MORE AT Just Eat
My food NEVER came, despite paying for it!
Ruel . 2023-04-13
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Says delivered on app restaurant never answered phone and itâs now 2 am and still not arrived đĄ
Graeme . 2023-03-25
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Order was on time,pizza was delicious....
James . 2023-03-19
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Despite ordering in advance when I got there, I was told my order was not ready despite it sitting in the rack waiting for me. They made me wait 15.mins then gave me cold pizza. Service is really bad here which is a shame.
Lynne Gani . 2023-02-17
MORE AT Google
The food was 45 minutes late and then when it arrived, it was cold. Very poor service.
Claire . 2023-02-05
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I got charged more than ÂŁ20 for no food. I tried to contact Papa John's and got nowhere. I won't order anything from them again.
Gavin . 2023-02-04
MORE AT Just Eat
Semi finals and ordered after 11pm and not local to me. Amazing service arrived early food hot and tasty. Not many places could pull this off. Well done!
K . 2022-12-14
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Ordered cauliflower starter didnât send hot buffalo sauce ordered margarita and chicken club pizza both cold all three of these awful. Cauliflower soggy and undercooked only thing that was passable was cheesy garlic bread will not use again Donât think Iâve ever had such a bad takeaway
Niclolly . 2022-11-25
MORE AT TripAdvisor
I haven't received this order and nobody is answering the phone.
Phillip . 2022-11-24
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Didn't really enjoy the bbq chicken wings
Kenneth . 2022-11-14
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Never had any problems here. Pizza dough. The Sauce. Ingredients and choice of toppings are far more SUPERIOR than anywhere else. The only thing that bugs me is the price of everything
Benito âTa2â Mossalini . 2022-10-27
MORE AT Google
2 hours late, cold and spent a lot of money as it was a family gathering. Disappointing and not worth it.
Bernadette . 2022-09-02
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Amazing staffâŠand such an amazing pizza. You got a customer for good đ
Momina Rubab . 2022-07-02
MORE AT Google
order never showed up but charged for it. (only gave star as would not let me leave review)
Paul . 2022-03-27
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Pizza was hot and was very tasty.
James . 2022-03-24
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Food was freezing want a refund
Nathan . 2022-03-22
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2hrs late and the order was wrong. Incorrect drinks and pizza missing ingredients. How hard is it!? Do not order from this place.
Mick . 2022-03-05
MORE AT Just Eat
Bottom base was hard & couldn't be eaten. I know from previous orders the base isn't hard like this. I order my dinner every evening from other outlets as I won't be ordering from here again
Patricia . 2022-03-02
MORE AT Just Eat
Asked for no olives. Restaurant said they never received my note asking for no olives. So this review is equally on just eat as it is on papa johns. Restaurant didnt offer anything for the pizza with wrong toppings
James . 2022-01-15
MORE AT Just Eat
The difference between the photo of the pizza I ordered and the one that was delivered was a joke. An American Hot pizza with virtually no pepperoni and 2 tiny bits of onion that I had ordered as an extra topping. Have put a note on Twitter and am awaiting a reply but doubt Iâll get one. Not impressed.
Pete . 2022-01-08
MORE AT Just Eat
Food didnât arrive. Pathetic from a supposed big company
Jamie . 2021-12-17
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Get messy with your friends đđđ
Win a Bin . 2021-11-25
MORE AT Google
This was a bad night for papa johns. Huge delays in deliveries, I ended up going to collect. Staff were very nice just swamped. Pizza's were ok
DerekMid . 2021-11-18
MORE AT Google
Food ordered and after 40 minutes AFTER the estimated delivery time restaurant marked it delivered and now Just Eat are saying it's 7 days to process a refund request. That's a week out of pocket without the cash. Tried phoning the restaurant 5 times and was cut off every time.
Kieran . 2021-10-30
MORE AT Just Eat
Ordered online, took 45 minutes to arrive and it was wrong. I called the branch to let them know that they had made a mistake. The branch said that they would send a replacement out. Another 45 minutes passed with no sign of the replacement pizza. I called to enquire and was told it still had not left the shop. The person i spoke to was very uninterested and explained that âthe shop was busyâ. I felt that our replacement pizza should have been prioritised, but I was again told they were busy. The store had access to my phone number, but chose not to call me to advise of the delay. There was no apology for the inconvenience or offer of compensation. I wonât be ordering from this branch again. Every time I have ordered in the past, I have had to call and enquire about delivery times/mistakes. Would not recommend!
391rozr . 2021-10-20
MORE AT TripAdvisor
I have been waiting for a cheese pizza for almost 2 hours only to be hung up on abruptly twice when calling on the phone. Still no sign of the food
Andy . 2021-10-09
MORE AT Just Eat
Delivery driver was lost and had no idea where to go, even when I asked to use google maps. Then turned up over an hour late and didnât fulfil my whole order. Only delivered pizza and no additional sauces
Andrew . 2021-10-07
MORE AT Just Eat
Everything was perfect until we realised you didn't give us our full order. 2 missing tubs pizza sauce which I was charged for.
Claire . 2021-09-24
MORE AT Just Eat
Best pizza I've eaten in 2 years. I must do it more often. Lovely and hot on arrival. 5 stars.
Claire . 2021-09-20
MORE AT Just Eat
It took 1 hour 45 mins for the pizza to be delivered. I didn't even receive the entire order.
Zahid . 2021-09-15
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The best pizza i had in a long time. However, they forgot to give us our garlic & herb dips đ€Ł but thats ok. The pizza was amazing.
Inese . 2021-09-13
MORE AT Just Eat
Great pizza and side. Fantastic family night in
Asghar Ali . 2021-09-10
MORE AT Google
The food was great my food was very late two hours Manager extremely rude.
Kay . 2021-08-28
MORE AT Just Eat
This is the second time in a row ive ordered from papa jons shawlands and 2 hrs later my food is nowhere to be seen very disappointed and hungry!!!
Emma . 2021-08-27
MORE AT Just Eat
Itâs took over two hours for my food to come
Jon . 2021-08-26
MORE AT Just Eat
Donât bother ordering from here, they donât read the notes and there was missing items from my order. Tastes like theyâve used butter instead of garlic for the garlic cheese sticks, gross. Canât eat sausage yet there was sausage when asked specifically not to have sausage on it so thatâs great⊠Try a different papa johns, these guys just donât listen. Driver was nice though.
Aimee . 2021-08-21
MORE AT Just Eat
I have never used justeat app or papa Johnâs very disappointed I called restaurant twice to check where order was and when they did come it was someone elseâs order! They eventually delivered over 2hours after placing the order and food was cold! For what I spent it is the most disappointing service I have had with just a âsorry we are busyâ no compensation offered.
Sharyl . 2021-08-20
MORE AT Just Eat
20 mins late on delivery and the dips were missing.
Sally . 2021-08-06
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Ordered my food at 7.45. Arrived at 9.20. Phoned restaurant several times. Constantly fobbed off that it's only 10 minutes away. Never be ordering from here again. Would heavily advise anybody ordering from this place
Zahid . 2021-07-11
MORE AT Just Eat
When I phoned after it was due, I was told it was just being put in the oven. so took over 90 mins to be cooked and delivered. I would have been better walking the 15mins to the shop and getting it myself. Was disappointing as I haven't used them in a while.
Katrianna . 2021-07-10
MORE AT Just Eat
Great pizza express. Make your own pizza is best and ingredients are really nice. Will enjoy it fully.
Akhilesh Ravi . 2021-07-08
MORE AT Google
Shawlands papa Johnâs have never been very reliable but I thought ordering almost an hour before they shut Iâd be ok, but no. They waited 30 mins after confirming my order before saying they were âtoo busyâ⊠I wonât be ordering from them again.
Q5164TEmarkh . 2021-06-15
MORE AT TripAdvisor
Really happy with my expirience 1 St time and success
Vic . 2021-06-14
MORE AT Just Eat
I have ordered from here a few times and each time they have got my order incorrect. I hate making a fuss but after this happening a few times I called. I spoke to a member of staff who said they would take my name. They said for my future order they would give me free what they didnât send out in the previous order. Just phoned and the manager spoke to me horribly. Informed me this person wasnât a manager and this isnât in their policy. They were very rude and spoke to be horribly. Perhaps they should better inform their members of staff of their policies. I wonât be ordering from here again. There is no need to speak down to people and you such be more considerate of others and their mental health.
Alice6379 . 2021-06-12
MORE AT TripAdvisor
Food was late almost took 2 hours to arrive and when it came the 2 separate dips I paid for were not with my order really not worth the ÂŁ25 I paid for the full order especially after how long it took
Robert . 2021-06-10
MORE AT Just Eat
Took me hour and 10 minutes to deliver one large pizza and and arrived a bit cold plus quality of food was so bad !!!
Ally . 2021-05-16
MORE AT Just Eat
Consistent quality while not neglecting customer service. Value can be achieved through the loyalty program.
Rokas Levisauskas . 2021-05-14
MORE AT Google
This is the 3rd time ib the last 6 deliveries that the food has arrived late. Very poor service in terms of delivery
Michael . 2021-05-11
MORE AT Just Eat
Found the pizza to be very greasy, was expecting a better product for the price we paid
James . 2021-05-05
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Terrible service. I ordered the food at 6.30pm It arrived at 8pm It was cold. Cold hard cheese with cold hard grease on the pepperoni. Not very appealing. It cost us more than ÂŁ50 for three small pizzas that were late (the kids had to be given something else before bed) and cold.. not the treat we had expected.
Aims . 2021-04-30
MORE AT Just Eat
pizza was hot and pristine, and the cinnamon scrolls absolutely bang
Polu . 2021-04-16
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Fab service & pizza đ was delicious đ
Angela . 2021-04-09
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Guys, I love you, you have great veggie options and the garlic sauce is second to none. Our deliveries always come quickly, the pizza is hot and tasty. But can I ask, what in the name of Mario is going on with the cheesy marmite scrolls? The first few times we had them they were nice fat things, all plump and crispy on the outside, soft and gooey inside. Now when we order them we're hard pressed to even find them in the box, they're so wee! Still super tasty but why so tiny?? Did you use a shrink ray on them? Please replumpify the scrolls!!
Kayleigh George . 2021-04-03
MORE AT Google
45 minutes late , Luke warm box was cold , sides were just about edible ,pizza was tepid at best , just as well it was 60% off still would have been better with a frozen one wonât be using them again
Al1021 . 2021-04-03
MORE AT TripAdvisor
Ordered last night. Pizza was two hours late and stone cold. Complained today and advised they will not refund.
eamonn8285 . 2021-04-02
MORE AT TripAdvisor
The employers and managers donât treat customers with respect. They are very horrible, rude and have lied to me too! I will never purchase from them again. I donât feel like an appreciated customer and will definitely not go back. Neither should you!
Unknown678941 . 2021-03-31
MORE AT TripAdvisor
Missing x 4 garlic and herb dip, extremely disappointing.
Ewan . 2021-03-20
MORE AT Just Eat
Paying ÂŁ22 for a pizza with 8 pieces of pepperoni as a topping is terrible and shouldn't be allowed to operate with giving food like that out
stephen . 2021-03-12
MORE AT Just Eat
I didnât receive my food at all no one came ?
Tyler . 2021-02-27
MORE AT Just Eat
The pizzas were really delicious. Unfortunately it arrived later than the estimated time, but reckon its just because its a friday. Probably better to book it earlier in the day for a certain time. Will definitely order again though as great quality of food
Kerry . 2021-02-19
MORE AT Just Eat
Order didnât arrive, people in papa johns very unhelpful, told us on the phone the order wasnât placed to contact papa johns although the order was confirmed by the restaurant, when another family member phoned back they told us that it wasnât sent out due to the fact they had no irn bru for our order, very unprofessional and I am very unhappy WILL NOT BE ORDERING FROM PAPA JOHNS AGAIN
Courtney . 2021-02-05
MORE AT Just Eat
I recently ordered from Papa Johnâs Shawlands in Glasgow. As nothing was delivered for 2 hours. I had phoned customer services enquiring my order confirmation and said they didnât have it on their systems. I had went into the store and showed proof of my confirmation email. I also have proof of money taken out of my bank account. I was greeted with a very rude manager, Sharon (No surname) The reaction I received was that my order didnât come through on their computer, and Sharon (No surname) denied my proof of purchase. Would NOT recommend this store to anyone!
Traveller247i . 2021-01-23
MORE AT TripAdvisor
To expensive for a pizza, pay over 40ÂŁ for one large and one small. Never again
Janet . 2021-01-20
MORE AT Just Eat
Pizza arrived bunched into a corner of box , box was handed to us open and dips were missing , đĄ
Sharon . 2021-01-03
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I ordered 3 portions of the cauliflower wings with a hot buffalo sauce. The restaurant forgot to put the hot buffalo sauce in with the order they gave to the driver. I called the restaurant and they said they would send the sauce up ASAP. About an hour later they eventually delivered the sauces to us, by this time the food was freezing and totally wasted we didnât even use the sauce and the cauliflower wings went to waste. Thought this was poor service as when I phoned they tried to tell me the buffalo hot sauce doesnât come with the cauliflower wings, this isnât true as when ordering my food it clearly says cauliflower wings âWITHâ a hot buffalo sauce. So the restaurant actually left the sauces out of my order on purpose (their mistake) then failed to get the sauces delivered to us ASAP ie in time for our food to still be reasonably warm.
Jacqueline . 2020-12-07
MORE AT Just Eat
Ordered a small.pizza at a cost of ÂŁ17.99. . There is absolutely no issue on the quality of the food and delivery is quick however I really do question the value element of a dinner plate size pizza that is priced so highly . This would.make me visit a competitor.
Jan . 2020-11-13
MORE AT Just Eat
Hot, tasty, perfectly made, pizza and cinnamon rolls delivered by friendly driver.
ELIZABETH . 2020-11-08
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Food was still hot, so no issue at all. Food was delicious. Very friendly driver too
Catherine . 2020-11-01
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Ordered a double pepperoni with mushrooms and there was no pepperoni on the pizza. Paid for something I didnât receive. Wonât be ordering again.
Natalie . 2020-11-01
MORE AT Just Eat
Bought Pizza a few times this year. Always delicious. Tonight got the cauli wings - delicious! Chicken wings - tasty! Meat feast pizza- cooked beautifully and as tasty as always is! Vegan chilli freak- didnt realise this didnt have a tomato base, but actually the vegan cheese works better without it!! Lovely and spicy and tastes awesome!!
HELEN MACDONALD . 2020-10-30
MORE AT Google
Always great service and great food, never had an issue and tastes better than dominoes!
Scottish-Hidden-Gems . 2020-09-14
MORE AT Google
Fast delivery and hot and tasty food.
Nouf . 2020-08-18
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Delivery estimated 50-60 minutes, was 30minutes early. Food was fantastic however the early delivery was an inconvenience for myself as i was not ready for that kinda of action, i was ball deep with mrs, then door goes and im now having slice of action too soon, mrs was not happy but tbh i was already finished. Thank you
ryan . 2020-07-29
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Excellent as always. Pizza was delicious, freshly cooked and piping hot.
Stuart . 2020-07-23
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First time in a long time Iâve ordered a take away and not been disappointed. Not only that but it was better than I expected
Samantha . 2020-07-20
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The pizza was cold and now I can't get through the restaurant
Zoie . 2020-06-21
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Both pizzas were very tasty. The Vegan pizza was beautiful. Easy and very efficient to deal with and excellent customer service, highly recommended.
Unzola . 2020-05-30
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Jalopeno poppers are deeeeliciois and you get a good portion! Had one of the vegan pizzas as well as my girlfriend is vegan and it was 12/10 oi oi
Cora . 2020-05-29
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Always friendly and polite delivery guys đ
S Banks . 2020-05-07
MORE AT Google
Great deals always. Lovely pizzas, always enjoyed. Great staff
Muhammad Aakasha . 2020-02-12
MORE AT Google
Standard Papa John's. Decent food and prices.
Shaw Kidd . 2020-02-05
MORE AT Google
Pizza great! Sides not so good- potato wedges are dry. However, Cinnamon pull apart is the best thing on the menu!
FelicaLovesCats . 2019-05-30
MORE AT TripAdvisor
Papa John's pizza... nothing much to say, unless, wonderful pizzas
Fernando Sousa . 2019-05-16
MORE AT Google
I keep forgetting, going back and then regretting it and repeating the cycle after many months but no more. The pizza is nice enough, the toppings don't always taste that great but otherwise passable at first. The problem comes with after eating pizza from here. It always makes me ill a few hours later and for days after. Without fail, I'll be left with cramps and terrible abdominal pain alongside feeling very sick. This happens every time without fail and at this point, I think it's fair to say I'm not getting unlucky. Food from other dedicated pizza places and otherwise do not have this effect on me, it is limited to Papa John's only. I've had a couple friends mention not feeling very well after eating from there too. However it is they prepare and cook their food, and/or what they put in it puts this page on my avoid list.
Sarah Stewart . 2019-05-11
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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151 Opinions
this chipshop over the years was very very busy,(the old marios shop)even on the quiet nights you had to que for your food.these days the place has went totally downhill very fast.1 or 2 staff need t
cheesepepperonichickenpizzacauliflowergarlictomatopaycooked