Papa John's in Birmingham

Delivered quickly and really friendly drivers like Mo who brought mine.

Always deliver with a smile, and always polite and friendly. Food delivered is always hot and top notch. Any issues with the order they’ll ring you or you can ring them and make any last minute corrections within the price. Lovely team and app always provides offers that make the food a good bargain for the whole family.

Great food, great delivery, helpful and accommodating staff. Highly recommend!

I always order food from this place. The food is delicious and delivery is fast - so the most important part is done, also the prices are good as well. I am really happy and will order in the future again

very poor taste of food and staff new not good very loudly speek to customer and make a bad taste food i recommend to not going again in bearwood papa jhons because of new staff which are totally making taste less food , i call to staff after tasting food but they give me offer on phone for freee pizza and say give me 5 pounds for delivery only not good stafff

Been loyal customer for years, the customer service is very bad! Food didn't arrive and manager dont want to give me a refund because its next day what a joke..

Thank you for tasty pizza 🍕 😋 😊

Friendly staff on the phone, reasonable delivery time and nice food

Quick delivery fresh warm food lovely staff over the phone and on delivery … would definitely recommend

Very friendly Birmingham manager and the delivery person was super friendly and smiling. The pizza and croquet potatoes were really good. The pizza has improved a lot as previously the tomato sauce that they used was too sweet, it's now just right and the base is perfect. Please keep this up. I will definitely order again.

I've been getting takeouts from here since I moved to Bearwood in 2019. Can honestly say I've never had a negative experience. There have been a few times where pizza has been a little longer than expected, but when I have called to chase it, staff have always been really professional. Even delivery drivers go that extra mile to remember where the entrance to my flat is.

Delivery on time, food spot on and piping hot, thank you!

Lovely team always deliver pizza on time and everything is normally good. New management so generous always throw in extras for free without asking. Keep up the good work.

Just had an amazing Pizza delivered to Cottons on the Hagley Road, by a very friendly, handsome chap, and we would all like to say huge thanks it was absolutley delish, gratitude to you.

Excellent 🍕 pizza..special thanks to Lavi.always best.5 star for him

This used to be Perfect Pizza decades ago and that was lovely. Branch just opened at 11:00 for the day and Narinder was nice and good and conscientious about hygiene. Sadly the margarita pizza, fantastic value £1.99, was very bland and had next to no taste. The dough was rolled out before my very eyes and it was fresh but that's the only good thing apart from the good service. This was my first and most likely last visit to any Papa John's.

I've ordered a pizza and a bottle off pepsi and the driver said is not on the receipt don't order from them anymore 😒

The worst pizza and Papa John's experience I have ever had. Totally unprofessional service - "driver was late turning up for work", Halal items cross-contaminated with bacon, driver shows up at the wrong address and "forgot" to bring promised complementary drinks. Feeding back and complaining is also a waste of time, because you get told to email customer service, who appear to listen by only offers a very token gesture to compensate. Total waste of time and money. Really disgusting and frustrating.

Pizza freezing cold about ten jars of tomato sauce on the base. missing items , pizza sticks over cooked (BURNT) food quality poor for £32.00

Only in Bearwood can u order a pizza where u are on same st. It takes 20 min to drive 130 metres. I do delivery so someone has a job. Never again as still got a cold pizza. ONLY BEARWOOD PAPA JOHNS ARE CAPABLE OF BEING THIS MESSED. 20 MINS DELIVERY ON SAME ST . WOW ....But delivery driver was so polite and humble.

Very friendly driver and I loved my pizza thank you

Disgusting service, charge the earth food always cold on arrival and that's if you're lucky enough to receive your order! Taken payment for food and did NOT deliver. Restaurant closed and unable to speak to anyone but they made sure to take the payment. DO NOT USE THESE COWBOYS - Overpriced and worse service on just eat! NEVER AGAIN

They serve very delicious pizzas

The food was good, but the dips were missing

Decent food, but lousy attitude from the driver - he had a go at ME because HE was at the wrong address!

First time I tried papa John's, food was excellent and the delivery driver was polite. I will order from there again in the future.

It was my largest order to date and everything I ordered was delivered. My guests and I all enjoyed our food.

I ordered at 9:46 it is now 11:47 and my food has still not arrived and I have been charged I have called several times and received no reply

My food never came and I let them know the next day and they said they’ll send the order but it never came again

food was cold, didn’t taste nice and really would like my money back so if i could get a refund that would make things better please

Messed with my order . I had to call them twice to get my order delivered .

Toppings were missing and store staff refused to do anything about it. I always have a problem at this one, avoid it and try a different location

Tasty food and naveed was really good

My food was way too late and my food was cold

I want a refund 4 this pizza because it has not arrived

1 is lowest star otherwise I'd give none.... Shocking service, delivery over 30 minutes late, store was clueless despite having my order number, will not use again...

Food ordered for 1730 delivery, eventually arrived 1815 freezing cold, contacted store and they were hopeless....

Mexican pizza was hot but didn't have much flavour. And the sauce in the small pot isn't nice at all. Domino's Hot and Spicy is much better. Pizza arrived at a good temperature and in good time. Deli However, ordered a 1.5L Pepsi Max and was given a 0.5L ordinary Pepsi and a 0.5L Mountain Dew which was disappointing

Very tasteful and delicious for an affordable price. Better than any other pizza outlet. Definitely worth patronising. I could have given more stars but there isn't room for it here.

Enjoy the pizza for vegan and the service was quick

Delicious Pizza. 😋 Must say the best pizza I've ever had. Staff were very helpfully and friendly. Would recommend to you all. ❤

Great staff , vegan options available. Parking can be a bit hard to find but great savings if you collect yourself

It may have been a bad night because the pizza I had that night was disappointing. I've had better from here and I've even cooked better myself than what I collected that night

Can not give none my lad order on line got sent wrong order sent the next 2 hours ringing shop never picked up never got order we pay for

The pizza base wasn't BBQ when I ordered BBQ meat feast pizza. The food wasn't nice but we are eating for the sake of eating. The food arrived on time but the food isn't worth the price and I wouldn't recommend this to ANYONE

Pizza came within 30 mins of ordering, hot, fresh and absolutely delicious. Great service from Papa John's and I'll definitely be ordering again! :)

Tried Papa John's for the first time last night (Way overdue). Thier 🍕 restored my love for 🍕. I have used most local joints, tended to avoid larger chains for inflated prices. I wish the prices were a little less, as I'd order more often. The pizza was piping hot, I orders stuffed crust veggie options, the dough has a nice flavour and texture, also tastes good the next morning too. In this case paying a few more £ was worth it! But it's a little steep to order more regularly. This review is for the pizza only! Delivery was prompt, cost a little high. The thin base is similar to dominos style, but the taste is superior. I will order again, let me save up first. 😅😅

Ordered a vegan cheese pizza. Arrived with cow's cheese.

3 HOURS FOR A PIZZA, terrible customer service they just kept lying and telling us it'd be 10 minutes. Evening ruined.

All good! Hot, fresh happy pizza!!

Delicious, crispy,fresh pizza and vegan friendly. Great service, recommended for everybody. YUUUMMMYYY.

Pizza was tasty and hot.. will definitely be ordering again

great customer service.i ordered a pizza assuming that it's only chicken,clearly it had been my mistake but they not only changed it once but twice to make sure that I got what I wanted....and food was also great.thimbs up.

This used to be my go to place whenever I wanted a pizza as I always found it to be the best but more recently that hasn't been the case. My last few orders have not been to the usual standard they have been very light on toppings with much less cheese than previously. There has also been something missing from the toppings that should be on there on each occasion so I've ended up with pretty dry tasteless pizza. Think it is time for a change!

Ordered a margarita pizza without cheese because I have a dairy intolerance, when I received the pizza it came with cheese on, when I phoned to tell them of this they told me that I got what had I ordered and put the phone down on me

I always love to order them because it always on time and more over taste always soo good my kids love it .i suggest my friends also to go them .

The guy who made the pizza base . He have magic in his hand and all the staff is very good and driver as well .

The food was good, but on delivery at the dor, tha lady placed the boxes on the floor, I dont like it.

It’s really good in taste I recommend to order here. Quality wise good 👍👍

Tasteless pizza base is too sweet.used be good but not anymore.

I am disappointed in this restaurant.. I have brought from here a couple of times but on the last occasion some of my order was missing. When I called them to explain they hadn't given me my combo box the guy at the restaurant phoned the delivery driver who said I'd recieved it, when I hadn't. Basically calling me a liar, I was furious and refuse to buy from these again.. oh and the food is normally lukewarm to cold on delivery. Poor service for prices they charge!

Guy who answered the phone is SO rude. Typical.

Ordered online for collection, pizza ready in 20 minutes. Staff friendly but a bit stingy on the cheese, apart from that good pizza

Awful! Over an hour for food to arrive - when it did turn up the food stone was cold, the pizza was tasteless and had toppings on that weren't listed or requested? Sides again were tasteless couldn't work out if they were what we had actually ordered?! - just a waste of money and time. It's such a shame that anyone can buy these franchises and operate under the brand name, and literally turn them into rubbish subpar pizza shops, Papa John's should inspect and monitor their brand sellers better. This particular Bearwood branch is absolutely terrible!!!!! Will never order from them again.

I live in b17 ,less than a mile far frome this shop ,anytime I try to order they give me a reason to not deliver, and tonight I went to order a collection at 10 : 42 he didn't take my order,nothing against the staffs

Perfectly good takeaway with friendly staff. I'm not a fan of the brand, but I was hungry and I certainly wouldn't hold it against the staff.

Do not use these guys. Very minimal topping on pizza, rude driver .... etc

Gone down hill not what it used to be

Ordered at 7pm turned up at 8.25pm that almost double the 45mins the order assistant said. It was also cold. I did complain and they did nothing. Save your money, they are useless its run by a bunch of cowboys. On a positive note once the pizza was reheated it tasted decent. Perhaps because i had been waiting close to one and a half hours. Its completely unacceptable. All the positive reviews on this site only have ever left 1 or 2 reviews .... Strange that isnt it lol.. fake

Absolutly owesome. Best pizza ever

They said food will be delivered in 30 mins but the delivery arrived withen 20 mins. Very impressed

Always quick and tasty . Never had any problem

Excellent place pizzas are always fresh and deliveries only gets faster and faster

Best customer service. I felt welcome and helpful staff. Great food just as I requested

The staff member really help me to get the best deal on that day. Thanks to that staff really appreciate it. Great customer service

Avoid. Order took 1 hour 20 mins. Call and got nonsense reply "about 5 mins." When food came it was warm and looked as though it had sat under a warming lamp for a while. Ate some but tasted wrong. Threw in the bin then spent the night vomiting. Complained to papajohns but no reply after obvious food poisoning. Company has nosedived. They were good but now I will avoid and advise others to avoid. How can something as simple as pizza be so complicated and also make the customer I'll with obvious food poisoning. Rotten company. Woeful. Still waiting a reply.

El sitio web es defectuoso cuando hice el 100% de una pizza mediana con corteza rellena y pedí una grande sin corteza rellena. La comida es buena, pero puedes revisar tu pedido por tres veces porque se cambió solo.

I would like to thank Moe for the fantastic service that was provided, food arrived on time & food was nice and warm. Will be ordering again soon

Ordered at 7.00 for a delivery of several large pizzas and extras. 7.30.... Nothing. ....8.00 rang up and was told they were just around the corner, fair enough but so's the shop, silly me for not having clarified. 8.30.... nothing, rang up again, "it'll be there in 10 mins", 2 out of 4 kids have now o'd on coco pops. 9.00 rang up ro be told that it would be there shortly. Giving up on a bad job told them to cancel and not to bother. Phoned pizza hut who delivered in 15 minutes. 10.45 our delivery from papa John's turned up! No apologies or explanations. Phoned back up and told they had no record of our cancellation.... strangely refused to accept delivery and after a lengthy pantomime to the non English speaking delivery boy went to bed vowing never to bother with them again.

Ordered from here previously, the food turned up trashed and the driver was extremely rude and aggressive. Called the store to complain, and the "owner" Pavan apologised continually about the driver, made up the usual excuses, and said he'd put a free pizza on the account for next time. Cue ordering again a couple of weeks later, and there has been no such free pizza put against our address. The employee I spoke to on the phone said that the manager (not owner) Pavan said he knew exactly who I was, and not to send out any promised food. Never ordering from here again.

Food was ready by the time they said it would be. Service was great

It says Papa John's above the door but this is not Papa John's this is trash. The food was made me sick all night

Food was what you’d expect from a big chain, basic but edible. Wouldn’t go there often but does the job. Expensive for the vegetarian food I ordered, better places further down the High st.

Delivery 40 minutes late and food was cold , and something has spilt all over the box, never again.

Comenzó a usar ellos como nuestra costumbre local habían ido bastante. 1 calle 2 pero eran muy caros, el 3º tiempo, esposa preguntó si la última oferta aún estaba disponible y me dijeron no! Pero cuando las pizzas llegaron incluso más caro, ya que no ofrecen, había folletos y adivina qué? Mismo estaba disponible! ! La pizza era tan malo, tiró más lejos. Sé que se puede quejar pero vale la pena? ? A estos precios debe ser muy especial y el último no estaba. Puede ir a la Casa de Italia para pizza fresca para el mismo tipo de precio!

Said there open until 11 yet at 1030 they wont take a £30 order for food

Me encanta Papa Johns, a cualquier hora cualquier día. Siempre la primera llamada para llevar, aunque no me gusta mucho la nueva pizza con el rojizo.

Had a night of bad bellys and toilet trips.. not just me but 3 others... will. It be using these again

Love the pizza from this Pappa Johns! Always had fine service. Most of the staff are foreign European but never had a problem.

Took 1 hr 15mins for food to turn up was told 45mins and then after first call to check with shop where the driver is way told on way again I waited and next call was made and nobody answered the call kept on ringing out . Food turned up cold and it is the first pizza I have seen where the toppings start 2inchs from the side so in actual fact you are only getting a say large when you order a family size. Not worth the extra money will go back to pizza Hut or domino's.

Muy decepcionado con mi orden de Papa Johns. Esperaba algo especial para el precio. Las salchichas y pizza pepperoni era nada mejor que los puedes conseguir por £6 - 8 de numerosos independientes en la ciudad. Palitos de queso, bacon, estaban secos, soso, insípido. Pollo eran demasiado seco y que afectó el sabor.

Me & my partner use to spend small fortune on dominos & Pizza Hut thinking Papa Johns would be rubbish but it's so much better. The prices are so decent & food is delicious

Papa Johns are normally quite reliable despite being extortionately priced. On this occasion I had a 33% off voucher. I ordered their new Beef Brisket Cola pizza plus a combo and drink. It took over an hour for the pizza to arrive. I tried to call and was made to wait over ten minutes for an answer! When it did finally arrive there was no drink and the pizza was stone cold and inedible! Never again Papa Johns. Not for that price!

Okay but expensive for what it is, and Papa John's pizza always ends up being disappointing somehow

I ordered Pizza from here guys -t he pizza was nice - the delivery was on time -- the staff are friendly on phone and the pizza was hot - only thing the price is a bit high - but would recommend

O.k, order was done right and fairly quick

Pizza ok but not amazing. Waited 1 hour and 20 mins for delivery and when it arrived it was cold. Tried to phone them 5 times after the one hour mark and each time got put in a queue. Won't bother again and I want my money back. EDIT: Forgot about this experience and ordered again today in desperation. Its now 1 hour and 20 minutes from my order time and I'm still waiting. Pathetic service.

I really enjoyed the pizza from here. The ingredients were fresh and tasty which makes all the difference. Would definately recommend.

Absolutely awesome best pizza ever!!!!!!

Nunca antes había redactado esto antes, pero ha estado aquí mucho en los últimos 4 años.Solía ser impresionante, pero pocas últimas veces ordenados me, ha sido muy normal.Recogí algo de comida entre semana, más tarde después de un viaje de cine y algunas bebidas. Por primera vez en muchos años, se dio en el clavo.