Panorama Kebab Group in Dartford - Phone Number, Reservations, Reviews

After food being late and ringing and speaking to the resteraunt twice and being told the driver was in traffic and he would be 25 minutes more BOTH times.. 2.5 hours later after placing the order my partner tried to phone them to cancel but no answer. I tried from my phone and was spoken to by a very rude, sarcastic and unprofessional member of staff who refused consistently to give me a refund and repeatedly told me the food is on the way, and what do I want him to do about it as they don’t have a helicopter. Disgusting customer service, nothing to do with the delivery driver.

Ordered meat and chips had 3 mouth fulls and was not happy as the meat was very dry and the chips not good at all. Very disappointed as I was hungry. Put straight into the bin, £8 wasted. Won't be going back anytime soon.

Totally delicious as always, hot and plentiful. Best kebabs in town, and the chips were hot n crispy fries, always great 👍

I placed the order for the this food at 20:10 and the current time of me writing this review is 21:30 I still haven’t even received the food. When I rung the store for a update all I got was “I’m very busy” I understand that but to be waiting nearly 2 hours is crazy and I can’t even request to cancel the order

I ordered my food for 18.00 delivery time but it arrived at 17.00 which was way too early. someone from my home wasn't going to be home until 18.00 which was why I choose the delivery time that I did. So I was very unhappy that my food was delivered a whole hour early.

Delicious as always . Very reliable and hot when delivered

Another great meal. Thank you!

the food was cold and did not taste nice , had to throw it away NOT HAPPY wasted my money

Arrived within 15 mins, hot, delicious. Best kebabs in Dartford, wouldn’t go anywhere else 😊

Awful meal. Never had a kebab like this, dry and over cooked

Midnight after flying home from holiday on a Sunday night and this place was open, he had just cleaned the grill but we were craving burgers and, bless him, he cooked us burgers and chips and even let me off a few pennies as I didnt have enough change due to everything being euros. Honestly such a lovely man and Im so grateful for that meal before a VERY long sleep! Thank you 🥰

I haven’t had in a long time, such a good chicken wrap kebab , the secret sauce was on point

We waited over an hour for our food, we ordered set meals that are supposed to come with drinks and we didn’t get the drinks the food was not hot either, I’m really disappointed as I’ve ordered from here before and had no problems.

Excellent food as usual thanks

Although i have ordered from this shop before with no problems, on this occasion the food was cold

Food never delivered because the driver refused to follow simple directions and instead got themselves lost at the end of the road. I wouldn’t be surprised if he’s still stuck there unable to find his way out.

The best lamb kebab I’ve ever eaten

Lovely kebab as usual only one comment would like salad to include red cabbage. Thanks again

phoned shop several times was told on way then told been delivered then told ddluverd to wrong address after being cut off phone several times spoke to someone who redeliverd

Lamb was ok but chicken very dry.

super fast! great delivery speed

food was really cold when arrived

The chips were cold and dry, i expected more from the chicken burger, however the meat in the chicken doner, chicken shish and kofte was amazing. The taste was beautiful. Communication on the lateness was patient, apologetic and attentive even on delivery.

Nice, but chicken shish was over done and dry and so to was the adana, shame. Hopefully next time it will be more tender

Really happy with order even received a phone call asking if I wanted sauce and put preferred salad in

Lovely kebab apart from the black hairs in the salad. Ruined it to say the least. Won't be ordering from there again.

Fast delivery but..... Kebab was cold and the meat was burnt

Burgers and chicken nuggets were hot and tasty However the chips were overcooked and very greasy not worth £9.50

It too way to long so the Chile we tasty as usual but the kebab was normal

Took 1 hour 55 minutes to arrive. Chips tasted reheated and dry. Food was warm ish. Won’t be using again.

Came before time and was very hot

Suburb burgers, the best we've had in a long while. Will definitely order here again. Delivery gentleman was friendly and helpful. Highly recommended.

Lots of meat ina large wrap but not very flavourful

Very very bad I ordered the £19 mix kebab there was £16 worth of salad mainly onions and £3 worth of meat . Will never use them again

This place is lovely even gave us a nice bit of free donner to try whilst way great place go here !!!! Very nice people real passion about food

Driver was polite and friendly. The food was brilliant as always. 👌🏻

Used before and was good this time not so and really never got much meat in kebab? Not sure I would use again.

Grease DRIPPING from the boxes and wrappers. Not the best taste either

Order was late, chips were stale, cold and tasteless. Cheese burgers and salads were good tho.

By food was bit cold and no burger sauce on chips like adjed

Hot and tasty , the small chips were really small for the price

This has got to be the most disgusting kebab I've ever encountered. Doner meat dry and crusty, must of been re-heated from 2 days previous.

Best kebab/burger/cheesy chips around, quick delivery

10/10, I order at least once a week and I’ve never had an issue.

in the end had to cancel the order.

Plenty of filling in the small doners and lovely fresh salad.

Food was really nice and arrived early thank you

Liars. Said it had left 20 mins after the actual delivery time. Then changed their mind. Do not use this company. Just want your money and don’t care about customer service. Have requested a refund. Totally unacceptable.

This is the worst place to order from. Just ordered a lamb donor/chips with burger. The chips were definitely from yesterday and the donnor smelt weird. Small chunks which were rock solid and looked like they had been cut and sitting in air from early afternoon. The garlic sauce which I paid £1.70 for was also disgusting. I’ve never tasted a sauce as horrible as this. I hate wasting food but I could only eat a quarter of lamb donnor chips. The burger wasn’t so bad but could’ve been better. I was contemplating GDK or this and regret going for this. A waste of food, money and my time. If you want to waste your money and eat food from yesterday - then order from here.

Great piping hot food will deffo use again

Chicken Donner was bone dry, crusty and cold, avoid!

It's been more than an hour late and when I called they lied that it'son its way. Half an hour after the phone call the order is still not here. I asked them to cancel and they refused.

Food was 25 mins late and cold

lovely food. Michael redelivered some food as the wrong food was made. very helpful and will always use parorma

Chips were cold, meat was cold. Not overly happy with the order tonight

Great food nice delivery driver rubbish you can't tip on hear had no cash in the house so couldn't tip my delivery guy

Nice kebabs and chips. Delivery on time. Thanks for the free bottle of coke!

Food here is absolutely disgusting. If you want frozen food reheated in a deep fat fryer that hasn’t had its oil changed in years. I highly recommend this place. Kebabs are usually cold, under cooked and full of fat. Chips dripping in grease with funky taste. Chicken burger yeah we’ll slap a frozen bit of chicken in the fryer as well and then serve it up in a burnt stale bun. Thought it maybe be a one off but no it’s a common occurrence from this place, got food poisoning from here and was final straw definitely won’t be returning. Shops interior looks dirty as hell

Probably the best kebab in dartford

Delivery was good and friendly guy who dropped it off. Food was hit and miss tbh. Portions compared to other places weren’t anywhere near as generous but tasted nice. The disappointment came with the chips, felt reheated/sat around for ages and the chicken was barely edible with how dry and chewy it was

Only got 1 pitta bread not 2 as advertised!

The food is ok. Paid £3.80 for a large portion of chips which turned out to be smaller than a small portion. They also charge £1.40 for a sauce. Even chilli sauce for the kebabs. Over all, not worth the money.

This used to be one of the best kebab shops in dartford but the last couple kebabs from here have been awful. The lamb shish is tastless and you get about 4 over cooked lumps of meat. The donner kebab they serve is very much full of hard/ chewy pieces and for 12.50 you get a tiny portion of cold kebab meat.

Almost Cold had to warm up, only ate some of it, was not very nice at all. I do not know the area but have since learnt that I am not alone in my opinion of their food

Suprised about the reviews after stopping here had a combination lamb shish and lamb donner was delicious staff were courteous food delicious and good portions and value. I would recomend

This man hire shouted at me and refused to collect the off smelling cold food he told me it was because we lived a bit further out but never had that before he was rude to me and my partner and I told him I was going to phone the police he said do it and put the phone down don’t order hire rotton food Iv also written to the hygiene place to

Used to be nice but know will never use again prices up and talk rubbish on the phone

Great combination kebabs. Recommend

Very,very bad services. Rude workers and they don’t care at all about your order. Shame !!!

Need more deck chairs, chicken nice but over price. Probably could buy more table & chairs with what we paid. I asked for mayo but not the whole bottle + no bbq sauce.

Ordered delivery and was told 30-40 mins. Still no show after 2hrs. multiple phone calls and they keep saying it's on way. Shame they are normally great.

Wow, the meal was beyond poor, Donner meat was very dry, very overcooked and lots of gristle, best bit was the chips and they were bad. Such a shame this use to be my number 1 for kebabs a few years back before they changed, now I will definitely be avoiding!

Meat and pitta bread hard and overcooked the salad consisted mainly of onions will not order from there again

Absolutely rubbish. Wouldn’t waste your money. Order was wrong and they didn’t want to change or replace

Used to be the best kebab not anymore

Very rude would not recommend ordering from here

Food was not cooked. Kofte was well done on the outside, but raw mince on the inside. I am Turkish and this is not right. My wife has received food poisoning and constant vomiting because of this restaurants inability to cook their kebab's properly. I contacted Just Eat and sent them photos of the food and they agreed it was raw. I contacted the restaurant and instead of apologizing or providing a refund they were arguing that mince meat does not need to be cooked. I cannot believe these lot are allowed to be in business.

Nice environment and healthy foods

Absolutely vile only put 1 star as can't do minus .. chips were clearly yesterday's reheated and could ring grease out of them... lamb shish...lamb well god knows what meat it was but defo not lamb... and took forever to arrive... never ever again

Cant speak English and took forever to deliver! Avoid!

The owner is dirty gambler.. he lives in the flat above the kebab shop . If you see the state of where they live you would never go there!!!........

Absolutely horrendous! We ordered as a delivery, we waited well over an hour on a Wednesday evening and none of our order was correct. When we called to explain the person refused to give us the correct order and refused to give us a refund. What we were given, the bread was stale and the meat was tough! We also paid over £7 each for a kebab! Ridiculous and will never be using again!

Always had decent kebab's from this place. Always collected, never delivered.

The best kebab house in Dartford Delicious food and very friendly people