Panda Inn in Watford

My very first visit & can say the food that I ordered was very tasty slightly different than I am use to but still enjoyable so won't be my last time ordering from them Mike

Food has always been good, used them for the past 3 years now and only had one bad item in all that time. The staff are always polite when we go in, always offer crackers, when entitled to a free drink or meal have always been asked preference. Drinks aren't kept in a fridge but it is what it is

Salt n chilli chips were stale and hard with no spice , prawns were hard and weird and the sauce was basically just oil

Refried chips from the chip shop, bland beef chow mein, chicken curry went straight in the bin, rice was ok and got a freebie bottle of tango orange! now i know why. STEER CLEAR UNLESS INEBRIATED.

We have been getting takeaways from this restaurant for a LONG time (12 years!). The last 3 or 4 times we have got food from here it has been really disappointing. I agree with another review about getting an upset stomach... it has happened to me the last couple of times... But gave them the benefit of the doubt that it could have been something else I'd eaten. What has happened to the sweet n sour sauce? It is horrible. It is more like a disgusting congealed jam than a sauce. It ruins the dishes and tastes too sweet and sickly. The sauce is the same if you have the sauce in a pot or if it is cooked in the dish. The lemon chicken sauce has changed too. It is too thick and sweet, it is as if it has been left to set. They have also become very stingy with all of the sauces too. If you order duck you get the smallest pot of Hoisin sauce, which is not enough for a quarter of duck and you do not get any more if you order half a duck... I had considered buying a pot from the supermarket just so that we have enough for when we get a takeaway from Panda Inn. The last time we got a takeaway we had a chicken chow mein missing. My husband was unsure if he'd ordered it so worked out how much the food was and how much change he'd been given and realised he had paid for it. We'd ordered lots of food and only noticed once we got home. My husband went back for it... We thought that they would realise that it was left out and give it to him but they questioned him for a few minutes about it being missing and was he sure... basically accusing him of lying, etc. Meanwhile his food was getting cold at home! After this he decided that we would find another Chinese takeaway. Needless to say that the food changed and anything with a sauce is disgusting. They miss out food and then accuse customers of trying to get free food... when they made the mistake in the first place. Have they changed the staff/management or ownership? We will not be going again in a long time! If when we try it again and it is still the same yuckiness we will never go again... Message to Panda Inn.... Sort it out!!!

Not up to its usual standard, everything tasted overcooked and a bit synthetic.

Disappointed. We have had food from them for a couple of years now, but never again. Birthday takeaway yesterday very poor. Ordered at 5.30pm an hour after opening, food obviously from day before or longer. Dry, mouldy cucumber and dry onions for the old dry crispy duck! Rice not freshly cooked, chicken dishes also old. You have one job!! Time to consider another.

Take away. Food has always been great never had to complain yet

Good food, normall order food for take away. Food will be ready on time and decent quality.

Have been going to this place for around 2 years. Their food is always really nice. From the moment you walk through the doors the staff are pleasant and kind. The younger gentleman that’s always behind the counter when we go is always really polite and welcoming. Food is always good and portion sizes are great. Haven’t had any problems at any point, always friendly. Great place.

Person on the phone was rude an abrupt. Chow mein tasted over fried amd burnt.

Best beef chow mein i have ever eaten light oil, tasty and good ingredients, would have been 5 star if not for the very un - chinese style chips.

Tasty fresh and great portions...

Extremely bad experience! Mushy bland rice which was supposed to be special fried rice and a bottle of hot coke. I rang to give feedback as i was not happy with what i recieved. It was agreed to swap the rice and refund for the coke as it was hot. Swapped rice as agreed yet a crazy dispute occured over £1 and a bottle of coke!!! Staff were rude and raising their voice. Never come across such appauling behaviour in a role that is customer service based.

Used Panda a few times. The Singapore fried rice is amazing. 20% discount on collection and friendly gentleman on the counter. Really recommend them. Not had a bad meal from them yet

Super fast delivery - Really tasty as always. Pleasant and charismatic owner of the business. You can’t go wrong. Recommended

Ordered through Uber eats, turned up almost 1 hour 45 minutes later. Food was well below standard, a lot of it was over cooked and burnt apart from rice that was actually under cooked, the meat in the rice was cheap and tasteless. Been throwing up from both ends for last half hour……avoid. Doesn’t even deserve a star but had to give to write review.

Wow, food was delicious and service amazing

In my opinion, the best in town.

Just ordered a take away after not having had Chinese food for around 1 year. Sweet and sour chicken balls 3/5 not great not terrible. The chicken chow mein however was dry, overcooked and tasteless 0/5. Thank god I had sweet and not sour sauce left to put on the noodles. Very disappointing and won't be ordering again. Avoid. Oh and don't bother ringing for a refund as they will only offer more disgusting food. I declined.

Food turned up piping hot very tasty would definitely buy again also delivery driver very pleasant and polite

Cold, stodgy and a dead fly buried in the egg fried race

Ordered via justeat. Phoned to say I'm allergic to beansprouts. They didn't warn me of the spring rolls. They were in them

It was the worst food I have ever ordered. The food was bland, no taste, not fresh and seemed like it was warmed up after days. I called the restaurant and they didn’t seem to care and picked up the order and took it back. If you want fresh good food stay away from here as that’s not what you are paying for

We been going here 2 years now and they have never let me down. big portions and cheaper compared to other nearby restaurants and if you collect it it’s 20% off 🙌🏻

WARNING!! IF YOU WANT AN UPSET TUMMY.. The worst Chinese I have ever had. I have asked for refund on 3 items. Its disgusting food. Sesame prawn toast, with an extra portion of grease. Singapore noodles ? Erm, you mean dry stuck together tasteless noodles. And not vermacellie. Chowmien. A big fat No.. oh god who cooked this. I could have done better myself. Sack the chef, and refund me. Never again. I waited 38 pounds. And left most of the food . It's going to the fox tonight. I am currently in bed after being very sick. Just taken an imodium

Terrible food the beef tasted old and the chicken fried rice was cheap sandwich chicken and the rice was way overcooked curry sauce just tasted like salt would not even have given one star but had to

Record delivery time but the food was utterly disappointing . I should have got a takeaway dinner at sainsburys because it would have tasted exactly the same but a fraction of what I paid . Is the panda inn under new management or something because this does not taste like the usual standard ..,

Everything was good and it all came warm.It says it will come a certain time but it usually comes earlier. We really recommend the chow mein, seaweed, vegtable spring rolls and if you like spicy food then the singapore rice noodles. It was all a good price for how much food we receive! We have been buying this for over a year now and it has always came on time and it was warm!

Very disappointing meal. Not good enough.

Unfortunately my first and last experience of using Panda Inn. The overall food quality was really poor. All of our dishes where drowning in liquid, yes that is including the noodles. The special rice was rice with various ingredients just on top. The starters were, especially the prawns toast we're all poor. Sorry won't be returning.

Food nice ,was ready really quick will use again

Great food generous meat portions.

VEGETARIANS BEWARE... All was going well before my partner found chicken in her vegetable curry with rice... Cant get hold of them to resolve the matter because they've closed for orders even though they close at 21:40 on a Thursday on just eat and I tried phoning at 21:20. Obviously some careless preparation of the food and makes you wonder what else they're missing...

The food here is always good quality and they offer generous portions. I have had takeaways from many local Chinese takeaways and by far this is my favourite. I recommend getting the meal boxes. They make a great dinner! Try the King Prawns in Black Bean sauce, delicious!

Not the best Chinese I have eaten, but not the worst either

Been going there for years but tonight very disappointing the food took one and a half hours to arrive despite being reassured several times it was on it's way. The staff were rude and hung up on me will not be using them again.

Great value for money. The Boss and especially the lad who served me was all about saving me money for making the effort to actually go and order and collect the food myself . Fast rapid service . Thankyou

Make sure you check your food to ensure you are supplied what you order as the after sales is hopeless

Tried this takeaway for the first time tonight and we were not disappointed!! The food was hot on delivery, fresh and tasted amazing. The delivery driver was very friendly and polite. I will definitely make this our regular Chinese from now on. Thank you so much.

Loved this place, staff were very friendly that was until I got a really bad order, not just one dish the entire order was dreadful, the attitude changed instantly and the way they spoke to me was absolutely disgusting, aggressive manager with a shocking angry diabolical way of speaking to me, refusing to even apologise for the sloppy greasy mess that was delivered, never again will I use this place

Alway great and are happy to change the contents in the dish to your taste!!!

Quick service and they gave us a free bottle of coke

Panda Inn seems to be going down hill ! been loyal customer for many years but latest order will make me look elsewhere, very late delivery missing crackers and rejected a small token of discount! short sighted in my opinion. they really need to reassess how they look after their customers, we vote with our feet (and wallet)!

Food was cold and not nice at all wont be going there ever again very poor

Excellent food and service. Deal with my food allergies and requests well too 😉

Good take away good food good prices.

Simply the best Chinese take away in Watford and at low prices a treat for all the family or just a quite night in with the television great food great service

Sad to say, I got some soups from here for myself and my partner and I have to admit were the worst I have ever had, totally unedible, I took them back making another trip and had to question how they had made them? Not happy, I was given a refund, but left very disappointed - it certainly wasn't kung-fu Panda 🐼🍜🍚👎👎

Decided not to eat at this restaurant in view of it recently scoring the lowest food hygiene rating possible of 0 out of 5.

The food was good, but the service was the best ..

Surprised by quality of the food. Much better than expected. I would certainly order again.

Really Good service I mean really really good service , original taste very powerfull authentic MOST recommend. 👌🏻👌🏻👌🏻

5 ***** Chinese great food and reasonable prices, great customer service

THE BEST of all chinese.....staff are quick and efficient. Food is the best

Very nice curry tonight had it delivered and didn't have to wait long

Ordered via justeat, specifically said delivery time and it arrived 20mins early and was barely warm. Very disappointing first and last use of this takeaeay. Will stick to Indian next time I think!

Been coming here on and off for 10 years last visit very disappointing , dried meat , burnt noodles , won't be coming back anytime soon

Had a meal from here last night. Had severe food poisoning from the beef.

Ordered my food.. delivery was for 9:05.. food never showed up.. went on my just eat app and it says been delivered!! Really not impressed!!! Tried calling numerous of times and the line was constantly engaged!!!!

My order was very late didn't get everything I asked for food wasn't that hot when I tried to phone the restaurant couldn't get through not happy at all!!!

We ordered chicken chowmein, breadcrumb prawns & chicken in black bean sauce meal box. & was it good! It was amazing. Really tasty. Absolutely worth every penny. Will definitely order from again. Food was delivered hot & on time. They also gave prawn crackers on the side. A great find for Chinese food for us! Also their chicken is halal!Good going panda inn!

Amazing beancurd in blackbean sauce. But read the other reviews. Real shame there does not seem to be consistency. However i would still recommend risking it. Its the best Chinese good I have ever eaten. Since writing the above i have eaten here twice more and food was brilliant. T*C (Harrow) quality when that place was good. I was also with one person who totally hated it. So i dont think now its hit and miss so much with quality each time. More that is like marmite. You either really like it or hate it.

Good service and food served is good quality for the price. Takeaway only.

The most discusting Chinese I have had. Honestly the place next door is much better. Beef was raw, found two strands of hair and to top it off the owners response to when I call him up was unprofessional. I was told to go and f.... my self. If you haven’t tried the Chinese next door I would recommend you to try them. They are known as waterfront. Much better.

Friendly guy and reasonably priced Chinese food. May not be the best you ever had but won't cost you an arm and a leg atleast.

** WAITING FOR YOUR ORDER IS LIKE WAITING FOR CHRISTMAS IN JANUARY! ** Panda Inn has been open in the Watford branch for 2 weeks so I thought I'd give it a go (worst mistake). I placed an order at 8pm on Just eat, a few minutes later it said "the restaurant has amended the delivery time to 20:35." I then got a text message stating that my order was out for delivery at 20:30, (it obviously wasn't going to get from Watford to Bushey in 5 mins) This was fine as they may be quite busy until it got to 20:50. So I called the restaurant where it kept ringing and ringig until someone finally answered but then immediately hung up (this happened twice). I then waiting until 21:05 and called again someone answered and I explained I was initially supposed to get my order at 20:35 and its now 21:05 where is my order, he was VERY RUDE and said that it was out for delivery and they were busy, I explained that I called before and was hung up on in which he got very defensive about and was raising his voice. I said that it does not take 40 mins to drive from Watford to Bushey even at rush hour and that I wanted a refund (I paid online) he then started screaming down the phone saying that if I wanted a refund he will tell the driver not to come and deliver my food and if I wanted it then I wouldn't get any refund. Not a promo code, no free delivery, no partial refund, nothing!! He was so loud I didn't have him on loud speaker and I placed my phone on the side and I can still here him word for word. I will never be ordering from here again and suggest to everyone not to either and if you wish to try then make sure you PAY CASH at the door!!

AVOID! Horrible customer service and bad food! Hung up on me! The ‘crispy aromatic’ duck was neither of those things. The skin was so soft and thick and squishy and bland it was inedible. The crispy beef tasted ok (at best), but was cold. I thought I ordered vegetable chow mein but mistaken I ordered plain, which my fault and fair enough (of course it was cold, so...). Anyway, I called to say the food was cold and not what I expected and the man shouted at me not to complain to him and put the phone down! The call was exactly 48 seconds. Meant more choices in Watford, won’t chose this one again.

Staff are amazing. Great food and reasonably priced. Highly recommended.

Food is good and have used this regularly with standards staying the same.