McDonald's in Watford

Waited half an hour for one happy meal! The chips were cold and the burger contained onions & mustard which I didn’t want. The staff are very slow. Been to other MacDonalds where the staff have been efficient & quick. Won’t go back to this branch.

Had a lovely vegan burger with fries. Fries were ok. Did the job.

We came for a late evening meal after 9pm (roughly). The food was really good. Decent price. We did had to wait for over 20 minutes for our food.

Awful experience, the ice cream was thrown at us, cutlery for the salad was missing, sauces as well. The lady working on the till was very rude, managers were for sure not in charge of the situation. Will never come back until the atmosphere changes.

It's a McDonald's what more can you say. Service was slow as it was very busy

Very slow service,cold food waited over 20 minutes for food complained to manager which was rude. Nobody was rushing or seemed to be making any effort.

Restaurant full downstairs, they have tables upstairs but upper floor always closed. Don't forget that customer toilets are also upstairs but can't be used because the access is closed. There are people who just don't know how to run a restaurant business...

Ordered on app for table. Food never appeared. Went to counter fries on a tray cold. Server replaced for hot and could not find my McFlurry. Always a mess in here. Not enough staff or order and feel sorry for couriers guys. A mess

fries and burger both were cold

Food was original giving time slot which kept on changing and going up , could not track order on the app , no way of asking when it would arrive , all stone cold and half full chips , no napkins , no straws for the drinks ,

food was not very warm and no straws

My drink was completly spilt and I asked driver to get me another one he didn’t understand a word I was saying all good was cold

The food was cold, it would be nice if you could find a way to keep the food hot

The food was lukewarm , obviously been in the delivery car for a long time.

Delivery took over an hour to arrive, food was stone cold, ordered 3 large fries but all the boxes were half full, and most of our drinks had spilled out into the bag - the bag was literally dripping as I carried into the house. Just ridiculous really, very disappointed with service.

All 3 meals were cold, the drinks were flat

drink flat, chips cold as was burger. the time it took i could have walked collected it myself got back to office and still be hot. won't order MacDs again

Ordered at around 6.30 pm and was delivered at 8.40 pm. The food arrived cold

I ordered a tea, and I received a black tea with no milk no sugar nothing. The food was not great, I always seem to have problems with the food from this branch. I won’t be ordering from them again as their service and food is poor

Missing food, drinks spilled everywhere, food cold when received

my son was crying - the driver had many orders in very far locations. I'm not happy

Missing food, so I had to re-order, I was also charged a second time for delivery, ALL WRONG! STAFF SHOULD CHECK THE ORDER BEFORE THEY SEND IT OUT!!!!!!

Delivered late but it’s the first time we’ve placed an order and everything we’ve ordered has been delivered. So that’s an improvement on previous orders!

Same as last week order…. Missing items…. As every time

The driver was lovely but things were missing from my order of course not the drivers fault!

3rd time now that there been issue with my order from this Mcdonalds, items missing

why does the tea never have any milk with it???????????????????????

awful, all drinks spilt, all food cold plus 6 nuggets instead of 9!!! and missing fries!

Order was never delivered then on app shows as delivered..Refund shows only partial amount not refunding service charge when nothing is delivered.Waste of time and money...

food was really cold, not nice.

We ordered at 19.06 and we didn’t receive our food untill an hour and 20 minutes later It turned up so cold and we had to heat it up in the microwave and air fryer those was really not an enjoyable experience.

Freezing cold food plus I’ve waited tow and a half hour for it to be delivered

Wrong item sent and food cold the time my delivery i ordered the food at 7pm and turnt up at 8.14pm and

Very quick delivery and still hot excellent

not what i ordered and nearly 2 hours delivery time

I have ordered my food at 19:28. My food has finally arrived after 21:30. It is completely unacceptable that it took over 2 hours for my food to be delivered and to top it all off, it arrived cold and absolutely stale. I have my child who was waiting for the food to arrive and as it wouldn’t allow me to cancel the order I had to go to the restaurant to find out what was going on. At the restaurant I was told that the driver had just departed and was left with no apology or reason for the delay.

All fries was cold and smells bad

Over 2hour to deliver and when it finally came it was stone cold .

My food arrived and was cold, the fries were stale and not edible and my fillet o fish was cold too. Not impressed by this service

Not happy, ordered food just as we got back from holiday and one of the items was missing and all the food is cold. Terrible service

this is very poor my order never arrived and i haven’t been refunded

this is very poor my order never arrived and i haven’t been refunded

Was a bit cold , I was annoyed as I didn’t have a 4 digit code showed my confirmation and that wasn’t good enough and he new he was at number 14

This is the 2nd day in a row I’ve ordered something via just eat and items have been missing please can you make sure in future all items are delivered

Trying to find somewhere to seat with my food, unfortunately most tables still have left over rubbish from customers. Didn’t bother to clear up

One complaint happens often you have to pay 10p for sauce pots and they don’t get delivered im no one to complain about 50p but you should get what you pay for

My food arrived cold and my drink had leaked in the bag.

The drink had spilt over the food. All inedible

The worst McDonalds you could visit. You’d be better going to the St Albans road branch where the staff are actually good at their job. Even with the travel time you’d get your food faster. This branch prioritises delivery services over physical customers in the restaurant. The staff are terribly slow, miserable and unhelpful. They’re not even running a drive thru at the same time. Do yourself a favour and go to ANY other fast food restaurant in Watford.

I didn't get my food delivered!

Absolutely disgusting order turned up with 3 missing items just eat say I need to wait 7 days to find out if I will be refunded, the order is correct on the front of the bag but the items were not put in?????surely it’s not difficult read order- get items- check items are correct then send! I have 2 children here in bits as they were so excited about getting a McDonald’s breakfast!!!

My order was not delivered and the driver said he delivered it on the app. I am very unhappy with this service and would like a full refund . The driver did not even call my phone

My order is saying delivered but I haven’t got it at all

Food was fine. McDonald’s never stays hot for long. Driver lost and had to call me to locate my property, had to stay on the phone to guide him when no other drivers have issues really. I feel sometimes lazy attitude when they cba. Ruins the experience, if I was out in the sticks I could understand but I’m not.

Food stone cold. Food ordered at 7.50. Cooked at 7.56 (sticker on burger). Not delivered til 9pm……..

Food arrived stone cold and covered in the coke drink , and soaking wet ,food was enedable

Always missing sauce everytime very frustating as they were paid for

the driver just gave a miss call their I couldn't even hear that I got a call. He left silently a msg. So considering this the driver was very rudely and he didn't deliver the food to my door which I have to go and look for him

Half the food and dips missing, have to wait for it to be looked into

Driver told some rubbish about how the satnav took him wrong way

I waited 3 hours for a cold McDonald’s and everything melted this is disgraceful I have photo evidence of it all and would like a full refund please.

The vanilla milkshake tasted as if it was made with gone off milk it was extremely unpleasant it even smelt off

seems to be 1 always cold or 2 always missing items

Delivery driver had a really poor and aggressive attitude.

can't give stars as I dis not receive my order even though I was out in the street calling the driver he ignored me

Awful service, we just moved house and thought we'd grab maccies as a treat and quick food we ordered on the machine for takeout, but when we recieevd teh food it was already only luke warm if that in the bag and upon reaching home we found out that despite ordering 3 large meals they hadn't included any of the fries. Very disappointed as this is now our local mcdonalds and we wasted money on cold food and not even receiving half of our paid for meals. This was the opposite of a convenient treat.

the food arrived completely cold and the hot chocolate was poured all over the order...

my food was cold so couldn't eat it

Every time I’m missing something from my order every time, last time missing dip(70p)this time my extra cheese is not there (50p)!?!?

Ciaran looked me funny for the whole time, thought I was gonna die, and then realised my coke coke tasted a bit off. I opened the lid and looked like Fanta. Tbf I drunk it all.

A bit disappointed as no dips or salad dressing in the order as requested

the only issue was the fact I asked for no onions and the burger came with onions

Third consecutive time that they have forgotten the dips!

Order took ages to arrive! Chips were lukewarm! 2 items were missing! No straws provided for 3 drinks! No sauces or napkins provided!

Once again, the food is cold. Is it McDonald’s or is it the courier? It’s a joke?

the fries where cold when i got them

The Coca Cola tastes like cleaning product, had to dump it. The food was fine

never recieved food only drinks absolute joke

Service was terrible and order late

The driver left the restaurant and seemed to stop somewhere else for a while…. Finally arrived and food was completely cold….. he must have stopped at another restaurant to pick up another order and gave no thought to the one he already had…. Disappointed

only 1 drink in the bag that had leaked everywhere again! Where is the other milkshake I ordered? 2 meals ordered but only 1 drink delivered. Really not happy. Which if my children do you suggest I choose to gey a milkshake and tell the other they have to go without? Disgraceful!

Yet again missing items. That’s fourth time in a row. Giving up with McDonald

Food was actually really tasty this time and nothing was missing

Really busy all tables were dirty we had kids with us and asked khushboo to clean the table she offered us a rag to clean ourselves I then asked her for her broom to sweep the floor she angrily came and did some I cleaned the rest I told staff who were too busy to care

Order never delivered. Driver never show up. Requesting my money back.

The coffee spilled in the bag during delivery and went all of over the hash browns and McMuffins, ruining them!!

They forgot one of our burgers, they made the burger but didn’t put it into the bag. Adding on, 2 of them were double Big Macs, but they gave us regular bigMacs in a double bigMac box (double have 4 patties, regular has 2 patties) We had paid for the double, not sure what has going on in the kitchen. The place was also quite dirty.

multiple delays & food was freezing cold second time this has happened ordering from here

It haven’t turned up said it was delivered but has not

Ordered at 6:10 and got my food at 8pm !!! Food was freezing cold and my ice cream was the warmest part of my meal,absolutely outrageous and completely ruined!!!

Order did not even arrive after waiting 90 mins

Website said food delivered but no food has arrived not happy twice this has happened now

They messed up my order and got a bacon big Mac instead of the double big mac and it came in a mess with no top bun, only two bottom buns. The double quarter pound is fine but the first one was messed up and wrong

It's one of the better run mcD's, in my opinion. Very busy, but perhaps that's the outcome. Staff are very hard working people, so 5/5 for service. It's exactly what you expect here and it's a well run franchise - so 4/5 for food. Atmosphere rating given but not really relevant here. Thanks !

No straw for shake no sweet and sour sauce for nuggets no toy with happy meal. kids disappointed. won't be ordering from there anymore

driver dropped the delivery all over the floor drinks ruined the food!!!

Food was cold when it arrived and items were missing

will I order double mac bacon but got no bacon 😕

Driver failed to read delivery instructions despite them clearly being seen on his phone and went to the wrong building. Barbecue sauce was missing. There were no onions in the burger. Disappointing!

I ordered at 12, it said 15-30 minutes and it has turned up at 1:30... and now all the food is cold, this is shocking and I want a full refund as that is not on.