Based on 469 opinions finded in 1 websites
Based on 469 opinions finded in 1 websites
Nº 241 in 830 in Bromley
Opinions
Beautiful place, varied menu and delicious food. The service was great. Only comment is about prices relation, an empanada £7 and grilled octopus £11.50: it doesn't make sense.
Agustina Santos Pollaci . 2025-04-16
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Been couple weeks ago. Never visited before se we looked at the website and checked menu. We got the impression that this please will have quite high standards, since they even ask customer for a dress code. The staff were very nice, however we weren’t expecting such a relaxed approach - staff drinks piling around the till area, all staff congregating, chatting, had to catch their eye a few times before being attend to. Food was ok, tasty, but very average. Desserts were underwhelming at best. I feel as Paloma’s presentation on their website oversold to us what type of restaurant they are and therefore our expectations were higher, which lead to disappointment. Given all the above, I feel as the price doesn’t matches the service and food quality you will receive.
Hana Dunajova . 2025-04-01
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We had an amazing time celebrating my son's birthday at this wonderful place! As a family that loves Latin flavors, we were truly happy and satisfied with all the delicious food we got to enjoy. It made the celebration even more special!
Juan Francisco V. . 2025-03-30
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Lovely place, delicious food, great service! Highly recommend and I will be coming back for more of this lovely experience 😊
M. O. . 2025-03-18
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There are so many good restaurants to choose from in Beckenham and tonight we decided to try Paloma. We were welcomed in with a smile and we left smiling! It's a small menu but very varied with plenty of choice for all tastes. We were pleased with everything we chose, from the presentation to the taste. We would all order what we had again, although will definitely try out other options on our next visit. As well as the food being excellent, so were the staff; friendly, helpful, and knowledgeable regarding gluten free options. They were always available if you needed them but were discreet if not. The decor is great as well! We would all highly recommend this restaurant.
Susan Brown . 2025-02-25
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Delicious food and a huge variety. Lovely ambience and amazing cocktails. Servers very accommodating thank you.
Shaz . 2025-02-10
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Went for birthday celebrations and was treated with complimentary dessert. Food was lovely - friendly staff - speedy service. It was a busy night, so it was a bit loud inside and difficult to hear the person speaking next to you.
Glenetra Rollins (Netra) . 2025-02-08
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Amazing place, portions compared to the price are a bit smaller.
**GI** . 2025-02-02
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Great restaurant with great food and drink choices. Enjoyed and would recommend.
Chinwe . 2025-01-22
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What a shame. I booked this with my 3 sisters for my birthday and experienced such overt racism from the male manager (we are all black women). The manager watched us like a hawk and made the start of the night uncomfortable and regrettable. We kept being paraded with questions about our ages, even though 2 of us non-drinkers ordered cokes and the other 2 had alcoholic beverages with proof of ID (we are all 18+). I was so looking forward to our night here as the food looks amazing and our waitress was so apologetic, but we cancelled it after ordering and enjoyed the rest of the evening at Q Bar and Kitchen instead, where we were meet with warmth.
Michaela Paasche . 2025-01-21
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Really nice place i will defo be back here! the staff ensured our stay was up to standard , the food was amazing and well cooked service was on point and the bartender make fab cocktails and make me a cocktail that was not on the menu which i really appreciated. thank you to all the staff!!
Nicolas Horvat . 2025-01-20
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Only place I've been to in years with proper cocktails!! No sugary pre mixed watered down cocktails. Food is excellent too .Best place in Beckenham
emma griffiths . 2025-01-18
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I visited Paloma for lunch and ordered from their lunch menu. The portions were big comparing it was from the lunch menu. The mussels were incredible I could get enough of them and the chorizo was great as well. For main we tried the grilled salmon and chicken fajita which they were both amazingly flavoured. Decoration was nice and friendly staff. This place is the best in the area. Definitely will be back.
Donya Rajabzadeh . 2025-01-08
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Couldn’t fault the food, good service also, nice friendly waiters
Niamh . 2025-01-07
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Let me start by saying that it was hands down the best meal I’ve ever had. From the moment I walked through the doors, I was greeted with warm smiles, an inviting ambiance, and the vibes were spot on for a Latin American restaurant. Even the traditional music in the background, brilliant. First time coming & it definitely wouldn’t be my last. Sure I’ll be back within the week! Shoutout to the manager & the chef. Get the Paloma Special if you go & the garlic butter sauce.
Frank Green . 2024-12-30
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Was looked at like we don’t have money, the lamb shank was covered in gravy. Meat was not seasoned at all, very bland.
Kumar Parish . 2024-12-29
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Christmas lunch! And, my word, was it good !!!!! From the 'welcome drink' - a passion fruit and Martini concoction made by somebody who really knows what they are doing- to the Scallops, vastly superior to a starter on offer down the road, followed by Cod (my choice) with clams and pearl barley , finishing with a very good home-made cheesecake. Decent wines are available by the glass or bottle ( you can take unfinished bottles away !!) and the service is hugely welcoming. This was a wonderful way to spend Christmas Day but I should add that we've been 4 times before and have every intention of going again.
Simon Read . 2024-12-25
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Had a work Xmas meal here steak and chips was amazing also the bruchetta was tasty
Mich D . 2024-12-23
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I Have been here multiple times with my fiance and each time I've had the best experience, the bartenders have been attentive and friendly, and their cocktails were delicious. The waiters were always very accommodating and friendly and the food served has been some of the best we've tasted in South London, we will be back! :)
Harry Sargent . 2024-12-16
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It is such a beautiful restaurant that serves gorgeous food and such friendly service. It's a very chilled, relaxed atmosphere. Will definitely be coming again
Jeanette . 2024-12-16
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Great food. Greater cocktails. Top effort!
Karl Malin . 2024-12-12
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They was extremley racist on my birthday a group of black woman. It was a horrible expeience, I was looked at i I had no money and asked by the waiters if i was pregnant unprovoked I left sraight after this comment was made
Anayalyse John . 2024-12-10
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Went with friends great food great service recommend the pistachio cheesecake very nice
Gina Arcari . 2024-12-08
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The best restaurant in Beckenham for me and my family! Food, decor, ambience, and service are absolutely amazing.
Gosia Wegier . 2024-11-19
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Excellent service and delicious food.
Sarah Thompson . 2024-11-18
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The devils Margherita was superb worry every penny.
rmorris111 m . 2024-11-11
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The food was good but the restaurant was too dark, I had to use the flash light on my phone to read the menu. Very expensive too.
Valerie Hinds . 2024-11-08
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Amazing food. Great atmosphere. A very well run restaurant. Beckenham has plenty of good restaurants, but this is probably the best.
Scott Sy71 . 2024-11-06
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Found this place on the off chance today. The staff were friendly and attentive. The food was absolutely beautiful (compliments to the chef). The food was fresh and seasoned well. I had the Hawaiian chicken starter and then pan fried seabass - beautiful. I would definitely go again. We parked in one of the surrounding roads. Planning my next trip already. Thank you
Lori Bee . 2024-11-01
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Lovely place to go with friends, perfect atmosphere /ambiance. Food and drinks were delicious and couldn't fault the service. Thoroughly recommended 😍
Justin Martin . 2024-10-26
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Great place to have cocktails, dinner or brunch. Great decor. Really friendly staff. Atmosphere is really nice too. If you like boujee / luxury type settings, you’ll love this place. The food is awesome too. I always get shrimp!!
Catrina Knight . 2024-10-20
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My first steak was over, but they took it back and replaced it with perfect food. Excellent food all round and brilliant service. Keep it up, see you soon.
Gerard Sathi . 2024-10-19
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Me and my son have just been here about an hour ago and in my words this place is fantastic the short ribs is so tender with a bourbon de taste and the bartender what we had was so nice when talking to my son and if you’re child wants an nonalcoholic cocktail just ask and they will tell you the flavour as it’s not currently available on the drink menu as I said the atmosphere is fantastic and so relaxing romantic for a date night or a family night outside or inside
Nathaniel Fuller . 2024-10-06
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Lovely place, quite catered for "bouje" Beckenham bit overpriced for drinks and food but OK.... would maybe go back for the cheaper set menu for more value for money Toilets were blocked and looked more "taxi disco" than upmarket restaurant Very friendly staff but again overpriced for food and drinks Cocktails were poor aswell very small
Mystery Customer . 2024-10-05
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We had padron peppers, bruschetta for starters. Short rib and chicken milanese for mains. Wine and cocktail with the meal. Staff were very friendly and accommodating. Everything was great, my favourite restaurant in Beckenham.
Michael E . 2024-10-01
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Love it, first time and will defo go again, vibes, staff looked happy even though very busy, good mix of music which was great, pur waitress Bea was amazing
Bee Grant-Brown . 2024-09-30
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A great restaurant with friendly staff and tasty food!
Roy Chambers . 2024-09-29
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Very friendly service by Mahir. First time eating here and would come back. The Sea Bass dish was so tasty.
Phillyrich . 2024-09-19
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...Before you say anything, I have no photos to post. Everything got eaten once it arrived as four friends and I dined out yesterday at Paloma. This was my first time at the restaurant, and to cut a long story short I guess I'll be going back there. We were served very generous portions of well prepared and reasonably priced food, my virgin mojito was supremely on point, and I'm told that the cocktails weren't shabby either 😆! Paloma has a really relaxing ambiance, and our hours spent grazing the menu were testimony to that. We felt so relaxed that our server expressed a desire to join us for what she thought was a special occasion...there wasn't one. We just slipped into the mood that was Paloma and ate ourselves happy. I have to add that the staff were really attentive - and yet 'invisible' in a very good way. The scallop starter and the sushi fish main were standout dishes for us, as were the ribs on the mains section. We had no room for dessert: be warned, the dishes are filling. You need plenty of room to take on three courses. All in all, we had a great experience at Paloma. We'll see you shortly! Thank you for the shots!
Suse Barc . 2024-09-14
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This is my regular spot at least once a month . All food is consistently beautiful. And staff are very attentive. The bar man with locs makes bespoke cocktails and introduced new drinks to us as well. Staff are genuinely happy and remember you.
Jo Natasha . 2024-09-08
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Great place for ambience and looks great! Food is average and far from authentic
Richard Dodd . 2024-08-30
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Delicious beef short rib, I would come back for that alone. Wow.
Nathalie Holmes-Lewis . 2024-08-29
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I met some old friends here from University days as one of them lives locally. She recommended a few places but this one stood out as it’s a Caribbean/Latin influence menu. The restaurant looks gorgeous with lots of real wood and muted lighting. The seating was close to the front window and as it was a mild summers day, we had a lovely breeze coming in. The tables and seats were spacious and comfortable but intimate too. The service when we arrived was great. They were professional and patient. We ordered drinks and they were very good. I ordered ceviche and soft shell crab burger with a side of sweet potato fries. One of my friends ordered scallops and duck while the other ordered bruschetta and beef rib. All the dishes were beautiful to look at and tasty: they all had Latin twists and a nice level of spices and citrus. My favourites were the ceviche and the scallops. A modest bill and some brilliant service from our waiter meant we left full and happy.
Imran Behlim . 2024-08-26
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Lovely place went with my friend then took my partner the food is very nice lovely relaxing place
Jen Jen 1813 Dyer . 2024-08-21
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Wow, what a day. We love Paloma Beckenham and have been there many many times. We normally choose the set lunchtime menu, normally between 4 to 6 of us and have always been offered a drink on the house. My Father inlaw went yesterday with friends, 5 of them. The Bill came to £240, they were offered a drink on the house. We went back today 6 of us as a Birthday treat for me. Don't know what the Bill came to but we had 2 bottles of wine, probably £38 a bottle. Nice meal, however the waiter offered me a small cake for my Birthday, I said no its OK but could I have another glass of wine, he said no ! I could have a brandy, baileys etc. We have always been able to have a glass of wine in the past and couldn't understand what the problem was. He did apologise and said he couldn't do it. Then the manager ?came over and started talking about profit margins etc ! We left on very bad terms, my Father inlaw had spent the best part of £480 in two days in this restaurant. Never a problem before. Sorry won't be going back, will go to the Q bar.
david blake . 2024-08-21
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Went for a final, pre-wedding date with my fiancée and Paloma was the perfect venue. Food was delicious, cocktails were nice and the waitress asked if we were celebrating a special occasion and comped our dessert plus offered a round of drinks on the house to mark the occasion. Unexpected but appreciated dearly! Exceptional service! Will definitely be going returning post-wedding! :)
Daniel Lopez . 2024-08-17
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Went for our wedding anniversary, the waitress asked if we were celebrating something special and we received 2 glasses of champagne on the house. Beautiful attention from Paloma. Excellent customer service and the food is up to expectations. The atmosphere is relaxing yet glamorous. Definitely recommend 👌 👍
Jessica Mockey . 2024-08-12
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Officially my favorite restaurant. I saw this place many times and I was curious to try. I went there with my family who came over from Spain and they loved it as well. The staff are really attentive and professional and the food was delicious. We had bread, oysters ,octopus and ceviche as starters. The bread was simple we didn’t see the variety but the oysters and the octopus were perfect. The ceviche was good as well. I tried different type of ceviche which I prefer but this one didn’t disappoint me. The Seafood linguine was amazing, very tasty and good portion. Sirloin steak really good and well cook. The Sausage platter with the chimichurri sausage was incredible. Really good presentation and beautiful place. We really enjoyed the dinner. Definitely we’ll come back soon.
Paloma Arias . 2024-08-11
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Lovely atmosphere, staff were so friendly and accommodating. Food and drinks is were great. 100 percent would go back <3
A. . 2024-08-04
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Had an amazing time by myself. Was treated like a princess by the staff. They were welcoming and chatty. The food was very good, especially the creme bruleè. The music and decor alongside the atmosphere and beaming sun made me feel like I was on holiday. They gave clean napkins and cutlery with every dish and also cleaned the table too. A great local restaurant! I will definitely visit again to try the other dishes on the menu, but next time I will take some company to enjoy it too 😊
Cheryl Tangestani-Nejad . 2024-08-02
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I was quite impressed about this place. Amazing food, great customer service!
Wes Romoli . 2024-07-29
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Really great night. Food was lovely, service was fab and the atmosphere was excellent. Staff looked like they were enjoying themselves which makes such a difference!
Fidelma Samuel . 2024-07-27
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Great service, attentive staff, good food
Sally Bate . 2024-07-20
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Really like this place. It’s not the quickest but the service is attentive , food decent and priced ok.
B MH . 2024-07-19
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A pleasant experience at Paloma, with satisfying portion sizes for a reasonable price. I enjoyed the mocktails and the meal. Atmosphere was peaceful and interior was nice for a catch up with friends or a date night. As it was a Monday it was quiet which was also enjoyable. I did feel as though we were being rushed slightly, perhaps our waitress was just being overzealous but she was very calm and polite.
Cindy Boakye . 2024-07-09
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We ate here for the first time for my husbands birthday meal. Approached by friendly welcoming staff. Atmosphere was really nice and relaxing, we went on a Wednesday evening so cannot say what it’s like on the weekend. All staff were professional and attentive at all times, we were very happy with the waitresses looking after our table, we really enjoyed our time here. Food was delicious, only negative I would say was one of the lamb cutlets was a little too raw, we should have told them at ordering that we prefer it well cooked. We will definitely be back again!
Lale Rodrigues . 2024-07-05
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Excellent meal and service, thanks very much!
Ivan Symons . 2024-07-03
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Tried booking again for a Sunday roast but have been informed the disabled toilet is now a store room!!!! So no toilet facilities for anyone needing an accessible toilet. Such a shame as my Mum who has cancer wanted to have a mini celebration with friends which she can't have now. Really enjoyed the lunch time menu. Food was excellent and atmosphere nice and relaxed Didn't like the optional tip being added to the bill and paid it as felt pressured too. Would happily have left a tip just don't enjoy being told what to tip. Sadly the accessible toilet was inaccessible due to being used as an extra store room. Wasn't told this till after our meal and toilet was needed! 50% knocked off our bill but this went on dry cleaning bill for 'The accident' due to no usable accessible loo!!!
Gillian Morphy . 2024-06-18
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Food is lovely, customer service is excellent. Everything was clean. I love it
Alba “albycali” . 2024-06-17
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Paloma is one of I and my wife's favourite places to eat. Service is fantastic food is amazing also. Never had a bad meal here. Highly recommended
Dorian Bartley (DGB) . 2024-06-09
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Everything was just *chefs kiss*. Service was superb and very attentive staff. Food was beautiful, fresh and the portions just right! Already planning my next visit! 😋
V (V) . 2024-06-03
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Definitely coming back staf very welcome and my fajita wery taste 😋 atmosphere also 👌.. see you soon guys..
Peter Pota . 2024-05-31
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Came to Paloma to try their Sunday roast. Really nice restaurant from outside to inside. Love that they have a red carpet outside and the restaurant has Really nice decor. The staff were friendly and welcoming, I was dining on my own and the staff made me feel very comfortable. They do a Sunday deal where you can get a Sunday roast for £15. I went for the lamb roast, everything was really nice, I liked the vegetables they had especially the cho cho, very nice touch. The only down fall was the lamb could have been cooked a bit more, it was very chewy and fatty in the middle. The house wine was really good. I would definitely go back to try something else on their menu. Nice environment and atmosphere, the restaurant is really big with lots of seating, and they also have a outdoor seating area where you can sit and eat and enjoy. One of the best restaurants in Beckenham, would definitely recommend.
Gemmalicious Tv . 2024-05-30
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Average food and service. We went on a quiet Sunday eve a couple of weeks. The service was very slow, even though it wasn't busy. We counted 6 up front wait staff, even so we had to wait 20 mins plus for our first drink. We waited ages for each course after that. The food was average, including a tastless, fatty steak. However, they did make a lovely cocktail and even though about 5 different people served us, they were all friendly. Wouldn't return unfortunately.
ANNA . 2024-05-26
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The manager was rude the staff are miserable- I waited 20 minutes for a cocktail- the food was ok- I won't be coming here again for the prices the service should have been excellent
Butterfly . 2024-05-18
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My favourite bar/restaurant in Beckenham. Stylish interior, friendly staff and great outside seating too for the sunnier days too. The margaritas are always a delight. Food is good across the whole range. Empanadas are always a good way to start.
Dom . 2024-05-16
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Has caused severe food poisoning to both of us. Absolute disgrace
Gokan Emirali . 2024-05-14
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A nice but fairly expensive restaurant (just over £300 for 4 people) in Beckenham. Food 3* I would have given 4 stars for food, but the dessert - a chocolate fondant with ice cream - wasn't very nice with a very powdery liquid centre, only partly eaten due to that, and the latte came up definitely not as a latte with little milk and no foam at all (likewise, only partly drunk). Service 3* service was slow, we had to wait 10-15 minutes each time we ordered drinks which I always find strange as more sales & profit would be made if more drinks were sold. Atmosphere 4* a nice vibrant atmosphere. Summary: an expensive but good restaurant just let down by a couple of points, I would have liked to have given it 4 stars but for the reasons above it comes to 3 stars in my opinion.
D OC . 2024-05-13
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Food was amazing. Fast service. Good was delivered fast. The waitress gave us very good recomendations about the food. I saw in other table the good interaction from customers 2 old ladies and a waiter who recognize them from another day. It creates a warm and friendly environment. The toilets very clean. I would highly recommend and will come back.
Veronica Portez . 2024-05-09
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I had the best birthday dinner here! The food was excellent and the staff were extremely welcoming. They made me feel special
Grace Quadrii . 2024-05-09
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Beautiful restaurant, very delicious food. Good quality/price ratio.
Estefania Lopez . 2024-04-30
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Like stepping into an exotic holiday restaurant decor just works (but your brain cant believe you're in Beckenham! ) great menu i had ceviche and the fish stew 😋 great service thank you Ill be back 😊
Fran Turko . 2024-04-29
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Good food , service is always been nice and kind . The deco is very colourful and nice atmosphere
giovanni bianco . 2024-04-26
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Some staff need to be a little more customer friendly
Jean King . 2024-04-19
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Best roast I have had in a long time. Taste, texture portions quality brilliant!!! Margarita is out of this world!!!!
Karen Gill . 2024-04-19
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Very nice looking interior, love the decor , food is tasty and good portions
adoris . 2024-04-15
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Amazing atmosphere ,it’s nice place to go out for drink . However food , big No
Victoria Voronina . 2024-04-08
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Absolutely delicious food, wonderful service and a beautiful atmosphere. It was my first time here but it certainly won't be my last!
Cassandra London . 2024-04-08
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Amazing experience! We visited for an impromptu date and were so impressed. The cocktails were spectacular, food delicious, and the staff made us feel so welcome. We'd especially recommend the lamb shank and almond tart. We will definitely be back to try the rest of the menu (and special cocktails!). Thank you!!
Alistair S . 2024-04-02
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I must say I’ve been coming to Paloma from the onset since it opened and the standards have dropped so much so that this is my last visit the management also failed to understand the unsatisfactory food that was served , the short Ribs was dry and chewy I had to drink water to bring it down got to the point I had to leave half on the plate , the octopus starter was minature in size for the price there’s no consistency it’s hit or miss with this place, the atmosphere is ok … but disappointed in the food … the manager will always have an excuse in he’s response to customers quarries be warned ..
N Anselm . 2024-04-02
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Food was absolutely delicious! Cocktails were amazing. Ambience was lovely. Would definitely recommend and would come back again. Danny was very friendly and hospitable
Sheena Mistry . 2024-03-25
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Service was very good however the food was bad and overpriced. I would not recommend.
Lee Lee . 2024-03-13
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It was amazing, great food and good service
Andreea Dragomir . 2024-03-09
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Food is always lovely & delicious and great portions. We always come out bursting. Great with families and my very active 1 year old. Staff are all welcoming and friendly, we love the decor and my 7 yr olds first choice whenever we go out to eat.
lauren Dixon . 2024-03-07
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Tuff chewy mussels. Frozen bread. Waitress had BO. Partner and I have had stomach ache since Saturday evening. Never again. Shame because the place has nice atmosphere. Also cold spinach
s o`s . 2024-03-05
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We have had a great experience at Paloma, having a delicious lunch on a quiet Monday. We have ordered a vanilla sky cocktail, chicken and ham croquettes, empanada as starter, then short ribs and rib-eye steak. Definitely enjoyed everything we have ordered and presentation was beautiful too. The waiter was smiley and professional, definitely with a high quality service! If I can say anything I missed, was the latin music, although the playlist was fine, but I was expecting some latin music in a latin restaurant. (Which they might have in the night, who knows.) Overall, a great experience (no regrets) and I would definitely recommend it.
Maria Kozma . 2024-02-28
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Delicious food. Very attentive staff. Would go back tomorrow!!
Sam Bartholomew . 2024-02-26
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Paloma ticks all the boxes food✅ customer service ✅ aesthetics ambience ✅
La La . 2024-02-25
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I've been there a couple of times and the food and cocktails are fabulous, staff are great and the decor is beautiful
Joxie . 2024-02-23
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On Valentine's Day, my partner treated me to a delightful experience at this establishment. The ambiance, both indoors and outdoors, was enchanting. The cuisine not only impressed with its taste but also its exquisite presentation. The cocktails perfectly matched my preference for sweetness with a punch of strength. Our waiter Pedro was exceptionally attentive, personable, and provided invaluable assistance throughout our meal. We were pleasantly surprised by a complimentary shot before concluding our visit. Without a doubt, we would revisit this venue for future celebrations, be it a birthday or any other occasion.
Shakira Johnson . 2024-02-19
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Very nice place. Food was good and service very attentive
Denise C . 2024-02-19
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Was there last night.Love this place, staff are excellent especially the waiter who was serving us . The lights are a bit low so I could not read the menu properly that was the only downside. But food top rated and will be back as one of my favourite places.
Patricia Tuhill . 2024-02-17
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Enjoyed a lovely valentines Started off our evening perfectly with warm and friendly service from all, as we were newbies to Latin America food lots of advice on our selections The cocktails were amazing Would highly recommend it Sorry no pictures too busy enjoying 😏
veena mohun . 2024-02-15
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The best location to have dinner and good service besides enjoying an amazing atmosphere. Highly recommend 🤌🏼👌🏽👌🏽
jeyran efarsani . 2024-02-07
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We went for my cousins birthday and the staff were extremely friendly, food was excellent, well organised and we had an excellent time. Highly recommend for a group booking!
Kelly Cella . 2024-01-31
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Food was good, but i felt like maybe either they dont get very busy or they dont get large bookings. I was recently here for my sister's birthday (about 15 of us) and throughout the whole experience the manager and staff members kept hovering around our table, at 1 point literally standing behind my nephew while he ate, this was so uncomfortable it ruined the whole experience. The message i got from this was they thought we wasn't going to pay our bill so instead thought they would just continue to bother us every 5 minutes while we were eating and drinking. Once we had finished and paid we couldn't see anybody for dust! The manager completely disappeared lol. Based on this i will not be returning back to this restaurant. I will say the food was ok, portions were ok, cocktails ok and prices ok.
bisha bosha . 2024-01-31
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Great cocktails and a menu with interesting choices on it. Food was lovely, service is great, decor is contemporary.
Mike Spencer . 2024-01-28
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HORRIBLE MANAGER!!! We went there to celebrate my husband’s birthday. We were waiting around 30-40 min for the food, but we thought it was company policy to make us order more drinks ( only few tables were taken and everyone or had their food already or was about to order). My husband was approached by the member of staff and we were advised to leave the restaurant because we were there for 2 hours. As soon as I found about this I requested to talk to manager . He was the person who approached my husband before. I asked him to come to our table and talk to us. After 10 min of wait he came and started blaming us, the staff and being pretty rude. We did not want any freebies from him. I explained that it was my husband birthday and we wanted to have nice time, have some drinks, good food and then the cake. He said that it is weekend and we can be there only two hours. But did not care that we waited for the food 40 min. I said we were not told that the max stay there is 2h and it is not our first time there and this never happed. He was so rude that we just asked him for the bill. After 10 min wait the waiter came with the bill discounting service. We told her that we do not want to pay less just wanted to have nice time. There were at least 4-5 tables free so we were not occupying space. Never ever again will we come back there. In stead of having nice time we felt frustrated and humiliated by a person that was coward enough that sent waitress to ‘close the deal’. Horrible MANAGER!!!
Margarita Wisniewska . 2024-01-27
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Paloma has the beat desserts in the whole of Beckenham. I have never been disappointed and always want to go back for more. The staff are always exceptionally friendly and go out of their way to make sure you have the best experience.
Stephen Jenner . 2024-01-23
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Lovely eatery with extremely good service looking after our group table. Service in between courses was a little but slow but this must have been because the restaurant was fully booked and buzzing! The food portions were a tad smaller than expected but they tasted glorious! Would definitely recommend and looking forward to a return for more very soon!
Colin Campbell . 2024-01-22
MORE AT Google
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299 Opinions
Overall it was good however there where a few things that I believe are keeping this place form being a 5 out of 5. I will start with my burger being to greasy it was dripping with it. Ussaly when I go to cafes it's a little greasy but not that bad. The chips where good maby needed to be a little hoter but still good. They use high quality bread so no complaints there . My milk shake was lovely but was over priced for what it was. It comes in a little mug and cost about 4.95 I believe it was. It was a nice meal just somethings didn't live up to expectations
246 Opinions
Love the Rock and Roll Bingo on a Thursday , great little pub with a great atmosphere with brilliant staff. Love that the customers are all welcoming and also dog friendly!! Will come again :)
605 Opinions
Fabulous Bistro/restaurant Excellent food Staff so help and attentive Lovely ambience Always my go to for a drink and nibbles or a lovely meal Great value