Palmyra in Richmond upon Thames

We were the only diners in the restaurant all evening so very little ambience. The food was bland to say the least. Starters ok but the main of prawns was far from inspiring-no flavour other than the raw garlic! So sorry as I am not a complainer but it was not good! Very disappointing!

Wonderful Lebanese that hit the spot after a long day out in nearby Kew Gardens. Super lovely staff, delicious food. Very good value set menus from £20p.p. The owner also offers 15% discount of collection of takeaway orders so definitely add this to your favourites if you are local We loved the Fattoush,Kibbeh, Chicken pastry. Mains we thoroughly enjoyed Palmyra chicken and mixed grill with a side of delicious carrot rice. All finished nicely with Baklava and some ice cream and frothy coffees! Extremely good value, delicious food and friendly staff!

I don’t wantvto write the review at the moment.

Really yummy food , great customer service & good prices. What more can you ask for?!

Incredible food and very attentive service. Our host was lovely and really made the evening feel special. Definitely a hidden gem a short walk from Kew Gardens station. Great value.

Lovely food with Lovely staff always. Good quality and quantity . Really love it

This place was amazing, the food was delicious, the staff were very kind, we were given a free dessert at the end, and there were many vegetarian options. I would highly recommend it.

Absolutely stunning food. The staff were lovely and we had one of the best bottles of wine I’ve ever been served in a restaurant. Every dish was beautifully seasoned with a fabulous range of herbs and spices. What a hidden gem. Go there!

Kibbeh Bisayineh are great. Excellent restaurant, good price to quality ratio.

Last minute choice to come here after a day out in Kew Gardens. After an 10 minute walk we were greeted with incredible service and delicious food. In one hour, 10 of us were in and out. Good prices for the quality. 100% recommend!

We went for dinner. Really enjoyed the food and the service was fantastic.

Always excellent quality food, beautifully presented.

Fantastic food, great atmosphere, excellent value. 100% worth a shot. Authentic Lebanese food served here.

the worst Lebanese food I ever tried in London. since when does sujuk look like it came from a can?! since when does muhamara come with peanuts?! an absolutely laughable farcicial mockup of Lebanese food. revolting.

Last minute decision as we were attending the Kew Gardens Christmas Light. Lovely meal and lovely people. Would recommend.

Excelent food, a really authentic experience both food and drinks. Impeccable service, cleanliness and attention to details. Definitely recommend it if you are in the Kew Gardens area.

Fabulous take away highly recommend

I' ve been several times and the food has always been delicious.

It took 1.5 hrs from the time we ordered till we received it.

Amazing authentic food delivered with care for a house party. Everyone enjoyed it. Well done

Palmyra is my local Lebanese restaurant - authentic and reliable. The set meal option is extremely good value especially if you are hungry. You might find choosing just two mezze plus a main is enough. On our last visit we had the sea bass. Perfectly grilled large fish. It was as fresh as if it had been caught and got before

Food was excellent, staff were helpful and I will definitely go back.

Our experience was at the start of the evening with the restaurant, so the ambiance was not very good at all.. 1 song is all they had to play, fortunately as the only guests, I was able to ask them to turn it off after they played it 10 plus times.. The service was also not great, the were feeding themselves, so not really paying attention to what we needed.. The absolute worst part of the experience, was to look over into the kitchen area and see the owner actually steal food off of my plate as the waitress was preparing to bring it out..

Service was just at start of evening, so might have been that they were organising their own food that got in the way. but………the worst part was seeing the owner take a piece of food from my plate (skewered chicken) and eat it before allowing the waitress to serve us. Music was same song on repeat… honestly no other song. I wish I had asked them to turn it off earlier and then played something off of Spotify Wine was okay though a little overpriced food tasted good.. yes the fact the owner stole some off the plate is proof of that though it was poorly presented and lacked additional ingredients such as a small side salad garnish with the starter or any sauces

If your looking for a great traditional Lebanese restaurant then look no further, friendly atmosphere & great service, Fantastic food and very reasonably priced, Will definitely be coming back.

We were a table of 6 on Friday night, our first visit to Palmyra. The staff were very welcoming and attentive and the food was delicious. Great menu with lots of choice and everything really fresh and cooked to order. The sea bass was one of the highlights. Excellent value too. Will definitely go back!

Lovely restaurant with good personal service and excellent food .Fully recommend this Lebanese restaurant

Great food, nice friendly personnel. Mr. George treated us - guests from Azerbaijan as if we are guests at their home. Highly recommended

Once again a fabulous Lebanese lunch courtesy of Palmyra in Kew Every time we oder they deliver ... us back to Lebanon ! They say 'Make Taboule not war', OK well somebody needs to put the UN in touch with Palmyra ... after you have tasted their food you will be at peace ! Done well traditional Lebanese food is the best, and Palmyra do it exquisitely

Very good food, flavor and service

What a gem of a place this is. We were welcomed warmly by taff and management, who were very attentive,knowledgeable, and friendly. The food was amazing,and although we didn't have room for a dessert,complimentary Baklava tasters arrived,and we're delicious also. Many thanks to all the staff at Palmyra. Colin and Deborah.

A nice and small, neat and clean Lebanese restaurant serving very tasty food. Portion sizes for some starters are small. All food are freshly prepared and delicious. The menu is compact but contains all basic varieties like fish, lamb, chicken, vegetarian etc. There's a small selection of hot and cold drinks both alcoholic and non alcoholic. There's plenty of free parking around the place. Per person spend for one drink, starter and mains is around £30 including 10% mandatory service charge

Lovely staff, fresh & delicious food! Highly recommend.

What a lovely restaurant with lovely food and exceptional customer service from Arafath the chief thank you the food was delicious!!! Our waitress was also very lovely thank you to arafath and surayia you have both been great.

Thank you very much for looking after us during lunch after funeral. The food was delicious. I highly recommend this restaurant for any event.

The lamb and hummus were excellent, will definitely order from them again.

Very disappointed.booked table for 2 for lunch,arrived ,empty place, table was quite small, we asked to move to bigger table, waitress refused and said she can't as we r 2 and should sit on that table, she added if people of 4 arrive we will ask to move to smaller table, how rude..resturant was empty..we decided to leave and not to dine there, went to next door,they fit us in -even it was full- .I passed by this resturant later and was empty except for one table..never again.. So rude

A bad experience overall. I came here with a good friend on a weekday evening for dinner. The soft drinks served without any ice or lemon set the scene of what was to come. We had the okra in tomato sauce and tabbouleh salad as cold mezze starters then a shish taouk and beef and rice for the main. The tabbouleh and okra portions were very small and pretty mediocre in terms of flavour, certainly not worth the over £5 price tag. The mains were okay but again overpriced for what they were. The service was pretty mediocre with a waitress who was more interested in talking on the phone to her friend than in her paying customers. For that reason, paying the 10% 'service charge' felt a bit of an insult. No way I would ever come back or recommend this place to anyone. This is an overpriced takeaway trying to get away with restaurant prices but without the quality, service or atmosphere.

Nice small restaurant. Starters ok, tabbolueh salad not amazing. Food felt like a homemade plate of food rather than restaurant quality.

Fantastic food and very sweet service. All dishes were great and timely served. Starters and deserts just spectacular. Worth repeating

One has to go to this place. Excellent food as well as the staff are always very polite and helpful. Great choice of food as well and very tasty

Always excellent, never disappoints. Not cheap but portions are generous.

We visited Palmyra before our visit to Kew Gardens (it is about a 10 minute walk) and had a lovely evening. We are not as familiar with Lebanese food so relied on our waitress for advice and she did not disappoint. Everything was delicious. I would definitely go back again.

Just had a takeout from here- really excellent food. Would definitely recommend

Entered an empty into restaurant and there was an awful just hits you, bad drains or gone of cabbage ! We were greeted by a friendly waitress and seated, after about 10 mins we could not take the smell, so decided leave !!!

Had a Buy a Gift voucher and very glad we chose this restaurant to use it. Quiet as it was a week day lunch (apparently is busiest in the evenings.) Service was friendly and prompt despite having several takeaway orders. Menu has so much choice it took us a while to make up our minds! Would recommend Lebanese cuisine.

Tasty Lebanese food, and very friendly service and atmosphere. We had a group lunch at the restaurant and we really enjoyed it. Not crowded so basically we had all the indoor restaurant booked for our group. The food is tasty.

Lovely food thank you. Takeaway not in restaurant

We had dinner at Palmyra on Sunday - what can we say. Food and Service was brilliant. So much food, non of us could eat it all - we were offered the option to take away the food we could not eat - trust me if we had not of been staying in a hotel we would have. We hope to return next time we visit London. Thank you.

family loves the mezze selection so yums

Wonderful food in a pleasant atmosphere. Even sang Happy Birthday to our Granddaughter. Lovely, friendly service.

Picked this place for it's proximity to Kew Gardens and had read some pretty good reviews but we were underwhelmed by our experience. We had booked, and did we arrive early, about 5.30pm, and although it was open it didn't look it. No lights, no music, no staff. Someone came out and showed us to a table but seemed completely indifferent about serving us. Lights and music came on but the music went off again and we had to listen to a lengthy (20 minute) phone conversation from someone in the kitchen. Conversation ended, music back on so assume the music was playing from their phone! No hand towels or toilet paper in the gents toilet. Another table came in whilst we were there, and after a lengthy wait, had to ask the lady serving to take an order. Food was actually OK, but nothing great, and the prices are reasonable but overall experience lets it's down so wouldn't recommend.

I had my wedding lunch here with my guests. Everyone was so happy with the food and the service. George was extremely kind and generous and ensured that all the food was vegan ( as per my request)! I would highly recommend his restaurant for a family meal or a party!

Unfortunately we didn't feel the food was authentic; only one person taking the orders so everything is slow and poor quality taste if food. It was meant to be a birthday celebration but was so flat! It was not a good experience!!!

Lovely food and very friendly staff, will go there again.

Fantastic food and service, great value for money too... so much food we had to get a doggy bag to go

Lovely food and very friendly staff, thank you

Went for lunch as a couple and first visit. The staff were so friendly and welcoming and food was simply delicious. Can't wait to return.

We’ve been to Palmyra a couple of times now, plus ordered from them for takeaways. Every experience has been delicious - food is authentic and fresh, service very friendly and helpful, and value is great for quality food in London. How lucky we are to have this on our doorstep! Would recommend to anyone.

I have to say this is a first class restaurant, not just because of the food, but because of the staff as well, who make you feel very welcome

Lovely and well-presented food at decent price for London. Would definitely come again. Impressed the Lebanese members of the group.

It was a quiet night for dining in but the music was nice and created an ambience. The food was lovely.

Very impressed with the staff and service. We are here with a tight time window before going to see News Christmas Lights. One of our party was running late, the rest of our party was sat, we ordered and were served while we waited. Our last party member arrived and their food had been ordered to be served as they arrived. It was even kept hot as it took a bit longer to walk from the station than expected. Lovely friendly small restaurant with excellent food.

Lovely food, delivered on time, friendly service.

Lovely food, delivered on time, friendly service.

We visited palmyra on our mini honeymoon in the hope of trying something different and this place did not disappoint. Personally I have never felt so welcome at a restaurant and the staff were so friendly that it only added to our experience. The food is stunning and authentic, we haven’t eaten so well in a long time, I highly recommend the halloumi flat bread and the baklava. I can’t thank Palmyra for giving us the perfect night and we only wish we lived closer so could experience it all over again

There wasn’t an update on the delivery via the app until after the food had been delivered.

There wasn’t an update on the delivery via the app until after the food had been delivered.

I love this place just down the road from Kew Gardens station, I wish I had a bigger stomach so I could eat everything on the menu.

one of the worst places we have eaten in our 20 years in London. Rude service who could not be bothered despite us being the only occupied table in the restaurant. We could see the kitchen which looked dirty and unkempt. food was poor, I had a lamb mince dish which was spicy and overcooked with some thrown in raw onions and cucumber for a middle eastern effect. my partner had vegetarian mousakka which wad basically a stew of aubergine and tinned chickpeas in a tomato sauce with rice..distugusting Waitress was rude when I refused to pay a tip. avoid like the plague

This is our local Lebanese takeaway and we always enjoy the food - the mezze menu has a great selection and portions are super generous - I particularly like the tabbouleh and falafel. The service is very good - recently they accidentally mixed up the orders and we took someone else’s by mistake. When we returned it, they gave us our real order 10 minutes later, with some extras thrown in to apologise. That’s good customer service!

Very good, fresh and tasty food! tried all vegetarian main dishes and some sides. Put the restaurant on the top list at our fridge.

Very good, fresh and tasty food! tried all vegetarian main dishes and some sides. Put the restaurant on the top list at our fridge.

Excellent flavours and perfect falafel

Excellent flavours and perfect falafel

Our food today was absolutely delicious. It’s not for nothing that we have been going here/ordering takeaway from here for many years. There are nearer Lebanese restaurants to our home, but the food here is fresh, healthy and delicious. It is the best!!

Our food today was absolutely delicious. It’s not for nothing that we have been going here/ordering takeaway from here for many years. There are nearer Lebanese restaurants to our home, but the food here is fresh, healthy and delicious. It is the best!!

Lovely food. Portion sizes were huge. Would be great to have smaller options with the price to reflect that - I will be eating for the next three days with one order!

Lovely food. Portion sizes were huge. Would be great to have smaller options with the price to reflect that - I will be eating for the next three days with one order!

Great food; had a number of starters to share and mains. All very tasty and high quality.

Great food; had a number of starters to share and mains. All very tasty and high quality.

Very good quality Lebanese food and great value for money. Our favourite local in Kew! Recommended.

Always amazing food from Palmyra! Can’t recommend them highly enough!

Always amazing food from Palmyra! Can’t recommend them highly enough!

Not the best Lebanese I have tried (compared to Maroush). Portions were very small given the price paid for each item. Grilled chicken was so dry! Was surprised at the lamb shawarma - never seen any shawarma that looked like that before! Minced lamb skewer was ok but really small for the price (especially compared to the food from Faanoos in Chiswick/East Sheen).

We ordered a takeaway. It arrived cold, the chips had been squashed into a plastic container with lid, resulting in them being very soggy. The lamb and chicken shawarma were bland and the spinach pastry were thick and chewy all in all a completely flavourless and overpriced meal. I called to complain, the guy I spoke to was rude, unapologetic and said I shouldn't be so upset as £36 is not a lot of money to spend!! Definitely won't be ordering from here again.

The food I ordered for take away was great and I had the pleasant surprise to discover an extra of some delicious baklava pastries with my order. Thank you to Palmyra’s team for the amazing service and kindness!

Great fresh food and great for takeout

We popped in for dinner, just the two of us, and found our waiter, Maher, to be very welcoming and helpful in our choice from the menu. We had the set meal for two, and oh boy! was it good. Such lovely flavours, deliciously prepared and presented. Do go.

Found the Palmyra by chance when looking for somewhere to eat near Kew Gardens tube station. The food was good and the clientele was genuinely interesting. We came away very well fed on delicious cold mezze and succulent and tasty lamb-based main courses. Strongly recommend this simple but popular and well-established restaurant

Love the take away from here! The restaurant was nice to go to after ordering from here for 2 years! Everything is good.

Testament to the dangers of going off google numbers only. Came here bc not much else was open on this day in Richmond -- 3.8 would admittedly usually not make the cut. Expectations were moderate and greatly exceeded. Four meals, four winners. Granted we were the only ones there for an early dinner, but service was excellent. Gratis olives and unlimited pita, decent cheap beaujolais, no dry meat!

Edible food if you have a strong stomach. Gave two family members bad stomachs. The chicken did not look lebenese more like blended doggy kibble served along side watered down drinks and kebab meat topping on your humous. Highly overpriced!!! Not recommended.

It is a family run business, and food was excellent.

Really excellent food and attentive service. We had a mix of cold and hot mezze and chicken sheesh for the kids. The Lebanese wine was excellent we all really enjoyed the milk pudding with rose water and pistachios.

One of our favourite Restautants locally, recommend a visit to anybody, staff are friendly and helpful.

The food was amazing! We showed up a bit before they opened, and were promptly provided a spot to sit. The waiter/owner (maybe?) was a bit grouchy and not overly hospitable. All in all it was worth the visit.

First time eating Lebanese and was very pleased. The service was friendly and quick. The food was very tasty and liked by all. Well worth a visit.

A really tough decision to choose what to order as the selection offered was superb. We ended up with a number of hot and cold mezze accompanied by a bottle of delicious Lebanese wine. The service was amazing. Thank you for a great evening.

I visited Palmyra Restaurant with my partner and some friends last week. It was a really good experience. I never had Lebanese meal before, I had some chicken curry and really enjoyed it! The staff are very polite and professional. The music is very light and relaxing. The restaurant is very tastefully arranged and every table had a fresh flower. Highly recommend to anyone who likes good food and relaxing atmosphere!