Based on 667 opinions finded in 1 websites
Based on 667 opinions finded in 1 websites
Nº 849 in 1489 in County Durham
Nº 136 of 228 Other cuisines in County Durham
Opinions
Thursday special but a burger get one free! Nice location friendly staff, food & drinks are great, chips and sides are fabulous. Really enjoy it nice dessert menu too! Sticky Toffee pudding 😋
Tigerli8 . 2024-10-17
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This place never disappoints us. The food is well cooked and delicious. Great gammon steak and a really tasty pie. Best service in the county from Nicola and Luke. Massive thanks to the chefs for such an enjoyable meal.
Debbi E . 2024-09-02
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Came for a family lunch, son ordered the mixed grill, it looked lovely,the meals where very nice, staff where attentative, allthough young girl was quite annoying, she must have passed our table 25 times, my son need the toilet, and she came to take his meal away, i told her we are not finishes she came to clear the table 5 to 6 more times, we felt we where being rushed to eat our food even though the place was almost empty. so on that score we will stick with the jolly drovers.and won't return to the pack horse.
Emelia P . 2024-09-02
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On holiday nearby and had lunch in this great pub. If you love meaty meals, then you will love it here. This is a Flaming Grill, and really lives up to its name. Great food good prices, lovely atmosphere, and friendly staff, and dog friendly which is important to us.
Sheila I . 2024-08-27
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Fast service popped in for quick meal at tea time was seated straight away asked for the table to be cleaned first though but food was served fast and was delicious and staff are pleasent
Dezza D . 2024-08-12
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Exceptional,this is a one off pub dinner,from the Great Staff,quality service and price,unbeatable 2 for one menu,a place where you are made welcome from starting to leave ,really more than easy to become a local at this ,which i think we have now become , what better way to enjoy life ! Gerrin man !
albie . 2024-08-12
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This a place that never disappoints, even when really busy the staff still manage to offer excellent service. Friendly young staff who are really good at their job. This is a flaming grill pub that offers standard pub food, it's hot, well presented and reasonably priced. We come here often and dined this time with our grandchildren and it was really busy, thank you for a really nice time.
Sandra G . 2024-07-04
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Fantastic place, on arrival was greeted with a friendly hello from staff, we found our own table and browsed menu, lovely friendly staff took our food and drink order from our table! This is unusual as with Green King pubs you order your food at the bar with your table number and pay. This was a lovely touch. We ordered mixed grills with added mushrooms and sauces. I chose Diane sauce and my partner chose peppercorn. The drinks arrived quickly and the food not much later. All cooked to perfection, there was no fat or gristle on any of the meats. The chips and onion rings were all fresh and hot. Have no complaints whatsoever and will defo be going back
liquid l . 2024-06-30
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Absolutely fantastic service,we were all looked after by a lovey girl called Sonya,we all had a brilliant time thankyou girls
paulabL8461VE . 2023-01-30
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Friendly and fantastic eatery! Always great quality food as always never been let down, everyone who works for this establishment should be proud of themselves and service 10 out of 10
darrenb341 . 2023-01-29
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My husband and I have visited a few times and have had fabulous food every time. Staff are always pleasant and happy to chat and have great knowledge of the menu and drinks selection. Food is well priced, well portioned and extremely good value for...
Seasidecynic . 2023-01-28
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Called in on a Wednesday evening and ordered two 16oz ribeyes. Server was absolutely spot on and knew there might have been an issue so disappeared to check. The problem being that there was only 1 steak and the GF menu is limited, but the...
Kazblue . 2023-01-23
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Visited a few times in December, served both times by a lovely waitress called Rosie. She went above and beyond at each visit, we have a 2 year old nephew and 2 fussy teenage daughters. Adults were easy, menu was fab and accommodated us no...
joannewJ2060XB . 2023-01-04
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Called in for a Sunday Lunch. The food was good,no complaints and plenty gravy. The serving staff were very good. Would call again.
BurnsandFrance . 2023-01-01
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Just been to the pack for our Christmas lunch. Absolutely delicious and hot plenty of food. Great service and atmosphere highly recommend. Thanks again to you all for a wonderful lunch. Karen , Simon
Lovesim . 2022-12-26
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Just been to the pack horse burnhopefield with my wife and sister . The Christmas lunch was absolutely beautiful . Would definitely recommend it
terryrS5413LE . 2022-12-25
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Had a fantastic time at the Pack Horse today for Xmas dinner. Food was delicious and staff were great in a nice relaxed atmosphere.
Dmriley1975 . 2022-12-25
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Excellent and attentive service from Rosie. Party of 7 all served different meals at same time. Though the visit was for a sad occasion the service delivered made it a much easier experience.
Kazzastep . 2022-12-18
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We visit the Pack Horse at least once a week as a family, Rosie always makes our visit incredible. Our nephew absolutely adores her. Friendly service always and always happy to help Food Im is very reasonable and tasty
jackiew157 . 2022-12-18
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Just left after a very satisfying meal. Service from Rosie was excellent. She was attentive, service was great, food delivered on time and she had a very pleasant disposition. We'll definitely be going back.
suziebuzz . 2022-12-18
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This establishment is simply the best eatery and value for money! I’ve had the privilege to go every week! The staff are all amazing,friendly and welcoming! Especially today Debbie and shonie, attended to me and my family and friends. Cannot fault their work ethic and...
darrenb341 . 2022-12-07
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I had a fabulous time at the pack horse yesterday morning making Christmas Wreaths. Zena Flora ran the class whilst Debbie ensured we were all fed with breakfast sandwiches and plenty of tea and coffee. Mince pies also included. We all left with beautiful luxury...
sian1976 . 2022-12-04
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I cannot thank Emma and her team enough. Always brilliant with me and my son! You won't be disappointed! The service is fantastic!
O3146CKcraigs . 2022-12-01
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The food here is terrible. We had the Christmas menu which you have to pre book. The Nachos start er was ok - strange flavours but edible. We had the Xmas dinner which was roast potatoes ( frozen not homemade) sprouts, peas and some sort...
lindabE443TJ . 2022-11-27
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Lovely food, good choice and very good value for money, very pleasant service from very friendly staff. Will definitely recommend!
robertaA4352RJ . 2022-11-18
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Booked for a birthday very easily done online. Food was good .a big shout to Charlotte Who Served is on the night nothing was a problem to her
lisagE8796JA . 2022-11-05
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We pre-booked for a large celebration. The booking was done really easily online and I received a confirmation email. Someone from the restaurant rang to ask if we could pre order with there being a lot of people. I sent through everyone’s orders via email....
rachelhQ7121IG . 2022-10-30
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Served by Rosie who was spot on and friendly. Had the ribeye steak which was really good. For the value for money it's a good shout.
James S . 2022-10-21
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Can`t fault this place,food ,drinks, GREAT staff ,this pub has a friendly and comfortable feel as soon as you walk though the door,down now a a regular visit !
albie74600 . 2022-10-13
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We visited on Wednesday the 28th September as a family of 7 including a child. Heather served us and nothing was too much trouble. It was wing Wednesday so that tempted us with lots of choice of flavours. Great value and great service
jackiew157 . 2022-10-08
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Wow we love it here we go every week and are well known now!! Love all the staff they are friendly and food is always lush!! I’ve even made friends with Rosie the loveliest waitress and have play dates with our daughters! Xx
I1221PJchloer . 2022-10-07
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Went to celebrate my eldest new job was excellent from start to finish Rosie was our server and she was friendly professional and went above and beyond
Colette C . 2022-10-02
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Living in the village we go to the pack horse frequently. Always great service and Rosie makes sure we’re looked after
liamoB5227HM . 2022-10-01
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A fantastic experience. We were told originally that there was going to be a 40 minute wait for food but we were served with 10 minutes which was a fantastic surprise. The food is always of great quality and we left very satisfied. We were...
northerns761 . 2022-10-01
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Excellent, lush meal, recommend Gammon. Waitress’s very good and quick. Nice warm surroundings, would recommend highly.
F7953MCgaryk . 2022-09-30
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Very friendly pub with excellent service from Charlotte who looked after our table and ensured we had everything we needed throughout the night.
loishU2741HM . 2022-09-30
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We were welcomed as soon as we got in the door & we asked to be seated in a soft seat because of my wifes bad back which was no trouble,we sat & were allowed to settle then were asked if we wanted a drink...
James S . 2022-09-27
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Very friendly pub with excellent service from Rosie who looked after our table. Food isn’t fantastic, but it is perfectly fine when you look at how reasonably priced it is. Great selection of well kept beers and drinks
p_g_holmes . 2022-09-25
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Ordered steaks and they were cooked beautifully. Atmosphere was very friendly as always. Great service from Rosie and Leishman, finished our drinks outside under cover, which is great addition to the pub. Super value for money and our Labrador felt very welcome too.
grace c . 2022-09-24
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Excellent service tonight for my sons birthday they went above and beyond to help us make his night special evan with fussy children..... thank you to Rosie and Heather especially for great customer service definitely be returning and I be sure to recommend yous food...
alexyN8857PW . 2022-09-21
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We were asked to pre book as we were a party of 15 which we did. We arrived at 4.25 for our meal which was booked at 4.30. We were told where our table was by TV not taken to the table. No one came...
deebJ510IJ . 2022-09-17
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Last minute decision to go out for tea and definitely made the right choice, nice tasty food and excellent service, Rosie is so lovely and will do anything for you. Thanks for a great evening!
daniellejh . 2022-09-16
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Meal and drinks at the Pack Horse. Great value and nice atmosphere. Staff very friendly a and shout out to Rosie. Thanks to all the staff for a very pleasant evening.
307StephenM . 2022-09-16
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We attended with our daughter and were greeted with a smile. My fiancee and I decided on going for the steak fondu challenge. We asked if half could be cooked medium and the other half cooked medium-rare and this was done with no fuss. The...
garygO9546XU . 2022-09-16
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Kirsty and Sonia - in fact all the staff are always amazingly friendly, welcoming and always make you feel at home
J a . 2022-09-15
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For the price we paid, really nice food, well cooked. Friendly but not obtrusive service- many thanks to Kirsty and Sonia.
E4389UJmeganf . 2022-09-15
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Everything on plate was either burt to a crisp or freezing cold, diane sauce was freezing, pease were freezing, steak looked dry and burnt to a crisp but the chicken looked microwaved it was cold with a slimy coating, the tables hadnt been cleaned and...
Melanie H . 2022-09-14
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We came in tonight for a meal and it is with regret to say it wasn’t enjoyable. We had the chicken tacos to start which had no sauce and one piece of chicken and lots of stale lettuce. No check back by waitress and when...
Safah P . 2022-09-13
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We went for a quick tea at the Pack Horse and as always had a lovely time. The food was good with great portion size and excellent value. But what makes this place special is the service. We find that staff are always friendly and...
DorothyK654 . 2022-09-09
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What can I say this eatery is top class the food is fantastic as always, and service is second to none! Particularly today the service was by Rosie and Kirsty (outstanding) me and my family have gone to the packhorse for years! We’ll go nowhere...
darrenb341 . 2022-09-04
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Love this place. Brilliant atmosphere and the staff are so warm and welcoming. Rosie is lovely, nothing was a problem.
chrishH3137BR . 2022-09-03
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The burgers are great and so is the fish and chips The building is nice. The conservatory is lovely. Family friendly. Rosie is lovely. Dogs in bar area.
JanineDearBarlow . 2022-09-02
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Just decided to head out for a casual Friday evening meal, chose the Pack House as quite local but neither of us had been there for many years. Walked in, got a table no problem and hardest part was deciding what to eat from a...
coldav2019 . 2022-09-01
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We popped in for a bite to eat and a couple of drinks last night, we were served by Rosie who was friendly and helpful. Great service, well done!
Sara A . 2022-08-29
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Waited a very long time to visit this place as I have passed it hundreds of times in the past 2.5 years. WOW it was Fantastic. The food was very well cooked and very well priced. The service was excellent and friendly. Quite a busy...
John W . 2022-08-25
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My friend and I visit the pack horse on a regular basis...mainly for the steak night...the steak served with jacket potato peas onions is really lovely...brilliant value for your money...the staff are always friendly in particular ROSIE who seems to be our regular waitress..she is...
misterjohn . 2022-08-24
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Visited the Pack horse with my sister for lunch, food was great, and thankyou to Charlotte and Debbie for looking after us.
jooolz10 . 2022-08-22
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Visited for Sunday lunch as couldn’t get in anywhere else , place was pretty empty, Iam no surprised food was mediocre, tasteless , poor value for money typical micro ting pub nice pint won’t return
neil b . 2022-08-22
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Tasty food with plenty choice, fast service, friendly staff. I had chicken selection was delicious will come again
plaindarkelfc . 2022-08-20
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We came in for some drinks before going on a night out and we’re served by lishman he was absolutely lovely and even watched our table while I went to the toilet brilliant expample of who you want on a bar
ameliarY857OR . 2022-08-20
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Great food and very well priced meal, steak cooked exactly as required, excellent portion size and all meals enjoyed by the whole family. Fab menu with lots of choice and great service
LouH82 . 2022-08-19
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Served by Rosie and Callum today both were lovely but Rosie went over and beyond to help. Thanks so much
claireM08206 . 2022-08-19
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Great Food and extremely well priced, atmosphere was great, will definitely be coming back soon, served by Emily 😊
Joe D . 2022-08-15
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Staff are great, nothing is a problem and service is quick. Food is good, great choices and value for money. Only down side is you need a designated driver.
GrimReaper002 . 2022-08-14
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Had a great steak cooked to perfection by John the chef and great service from Rosie and staff 10 out 10
peterhT1664XE . 2022-08-13
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The menu is huge. After perusing it for ages we decided two of us would share the steak fondue trial, a steak and ale pie, and a gammon sizzler made the rest of the order. The steak fondue is 32oz of steak with chips and...
Dave E . 2022-08-13
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If In the area you could do worse than pay a visit to the pack horse. Lovely food and amazing staff particularly Lishman and Kirsty. Back here as often as possible and never disappointed
janhU4164LF . 2022-08-08
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Can’t thank the pack horse enough we went as a family of 14 and our waitress kirsty and Sonia was excellent very patient even with us having 3 different bills and having 6 children with the age range from 1 to 9. The food was...
staceytO5413CB . 2022-08-07
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Really good food for what you pay the staff were superb NICOLA was amazing full of life enthusiastic friendly she would be a manager if i was in charge.thank you for a good time
glenn b . 2022-08-06
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Had a lovely Saturday afternoon popped in for a pub lunch and a pint,, food was great, very fast service and very friendly, Rosie looked after us and could not have been more attentive, will definitely return
emmadB6233DM . 2022-08-06
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We had 2 cheese and bacon burgers and 2 drinks for £12.48. Can't go wrong. We had a lovely meal and was served by Emily and Callum
bill b . 2022-08-04
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Me and my partner visited this establishment last week! Impeccable customer service from all the staff, they were all smiling while walking around. The food was beautiful neither of us could complain about anything. Prices were cheap for the quality of food and service! 100%...
jackj2707 . 2022-08-02
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Been to the pack horse today for Sunday lunch with family food was very nice veg eg carrots was a bit to crunchy but still Very nice bar staff very friendly service very good deserts very nice a tasty would recommend a visit
31Yvonne31 . 2022-08-02
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I visited the Pack Horse last night for a meal with my family. We were greeted by Heather who kindly showed us to our table asking whether we were happy with that area. We were looked after by both Rosie and Heather. They were both...
sian1976 . 2022-08-02
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Fantastic meal, food was amazing and it was excellent value for money. Service brilliant, staff very friendly and knowledgeable of the menu. Very family friendly, compliments to Kirsty and Shaun, outstanding family meal out
nathanhE4393DM . 2022-08-02
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We booked at the Pack Horse for my dad's 60th birthday. The service was quick and efficient, our server Charlotte was more than happy to help with anything she could including the cake, and overall, very polite and professional. The food was promt (considering it...
R1516UMamym . 2022-07-30
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I came here on Sunday afternoon and WOW. What a disappointment. I've been coming here for many years and not once had it ever been this bad. The service was shoddy, I mean what waitress scowls at a customer when they have been seated at...
TurnerRicardos . 2022-07-24
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We had a birthday family meal, and Charlotte was our waitress - she was absolutely fantastic, she constantly asked us if we had everything any more drinks etc. Charlotte is a credit to your team.
Q2621RGhelent . 2022-07-23
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I was suprised with a birthday meal with family on 22 07.22 This was a gathering of 14 people. Charlotte was our waitress and she was brilliant. All the orders and she never faulted, she went back through all orders to ensure they were correct....
Shell W . 2022-07-23
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lovey food best place i love to go to with my lovey husband staff is lovey helpful and always ask is food ok
susanfO8996ZE . 2022-07-22
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Food and service was absolutely fantastic and I will be back soon enjoyed my meal and the staff where fantastic
Dent201 . 2022-07-22
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Took my family to the pack horse for my birthday meal and they did not disappoint. The service from Sonia, Charlotte and Faye was fantastic from start to finish. The food was brought out to us very quickly from ordering even for a table of...
kieranb7794 . 2022-07-08
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This is a great place to come with friends and family. Food is good value for money. Staff are particularly friendly and helpful. Rosie was our server tonight and she is a lovely girl, kind and funny.
lynmendezluis . 2022-07-07
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What can I say about the eatery,well the food is 5* and great value for money and impeccable,and constantly fantastic! But most important every member of staff is polite and willing to help and could not do enough for you……pay this establishment a visit and...
darrenb341 . 2022-06-21
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just a treat for the wife and very nice 1 to. very friendly staff again and the food was good,. we.ll be back soon.
Brian H . 2022-06-19
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Lishman best waiter that has severed me in my life. would recommend coming here. best pub in the area
kierannnmmnn . 2022-06-18
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Lovely meal with the family for Fathers Day! Really looked after by Emma who is lovely! Nothing was a bother and well looked after for Drinks
PaulS9412 . 2022-06-18
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Food was amazing enjoyed by all, lovely family oriented my daughter loves to visit a home from home and the staff are amazing friendly and helpful thank you Kirsty, lishman, heather, Jonny front of house and the kitchen staff 😘. Lovely night had by all...
430rosemaryr . 2022-06-15
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Went this evening for an early father's day meal and the food was first class. Service as usual was excellent and were made to feel very welcome.
garygO9546XU . 2022-06-15
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A colleague and I chose the Pack Horse as a venue for a brunch meeting because of its reputation and convenient location. We explained the purpose of our visit when booking and as a result were given a quiet booth with electrical sockets for plugging...
Sarah-wtbh . 2022-06-13
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Excellent service, wonderful food. Excellent relaxing atmosphere great for meetings, families and couples.
580nyxp . 2022-06-13
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Had a fantastic meal, staff were very polite and always helpful. Found Emily particularly helpful and was always willing to help and see that all was okay. Would recommend for good value and good food.
jason963 . 2022-06-12
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Me my wife and son regularly visit here as it is just on our doorstep. Great selection of beers and ciders and food is always very good. The staff are always very friendly and always make you welcome.
Danny18010 . 2022-06-10
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Tonight was absolutely lovely the food was amazing and ALL the staff was wonderful Lishman, Rosie and Emily in particular served my family of 10 and were attentiv, polite understanding with my young children. I love this place will reccomend to everyone and will be...
leannef982 . 2022-06-10
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Went to the Pack Horse today with husband daughter son and their partners so 6 of us plus one dog worse food I have ever had in my life I had hunters chicken which was so rubbery obviously cooked in a microwave.Husbands food came and...
I1545UJtracyd . 2022-05-08
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I come here often it’s my regular for a meal it’s such a friendly place I feel so comfortable & look forward to going the staff are all lovely & friendly Emily, Kirsty & Debbie always chatty & always ask if everything is ok
donnagY1655XH . 2022-03-25
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Fantastic value,always a great meal everytime we go, customer service was excellent Heather went above and beyond to make the experience even better certainly put a smile on the birthday boys face
115rikkik . 2022-03-19
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Visited Saturday 19th March four of us in total food was delicious service was great we were served by Kirsty and Lishman who both were amazing and made sure we had everything we needed 100% recommended a visit to this lovely family pub
keeleyp427 . 2022-03-19
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Ordered promptly 3rd drink later still nowt food was really bad stay well clear and save the money for somewhere else ,i wont be back !!
marcdJ9987CN . 2022-03-07
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We are regular customers at the Pack Horse as we live close by and have given their continued support over the past 20 years.. Dog friendly area in the bar is brilliant with dog biscuits and dog water on tap. Food and drink very reasonable...
S1253LCjuliew . 2022-02-03
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Ordered caramel waffle latte and a Chelsea bun for myself, my friend ordered a vegan coffee and cake, by the time we’d picked up our cakes my friends’ vegan coffee was ready and a queue of people had formed so we took a seat and waited, and waited and waited. So having seen so many customers come in and get their drinks instantly I went back to ask for my caramel waffle latte, first of all I was told it had already gone out and the assistant was kind of trying to ignore me as she just continued with more orders, then she snapped ok I’ll make another but she continued with other orders and as the next person she called returned to the counter with a coffee she’d had some time and been drinking, the Starbucks assistant took her cup and tried to pass it to me saying it must be mine! I was horrified and said I don’t want someone else’s coffee, it’s already been partially consumed and handled by another customer so not hygienic but also we’re in the middle of a pandemic. She made me wait a while then passed a cup, looking nothing like the caramel waffle latte on the posters and not knowing if she’d topped up the other cup I retired to the table where my friend had finished her coffee & cake alone, so I ate my then sad dry bun and as I was leaving spoke to a supervisor about the lack of customer service, care and food hygiene safety. I asked for the branch number snd name as I wanted to put in an official complaint but was told the web address would find them, the assistant would be spoken to about making me wait and given a card for a free drink. I’ve mailed the complaints department but 10 days later not heard a thing - we won’t be visiting starbucks anytime soon, I don’t think it’s safe!!!