Based on 1.134 opinions finded in 1 websites
Based on 1.134 opinions finded in 1 websites
Nº 250 in 434 in Allerdale
Opinions
Oh dear. Been coming to Keswick every year, for 35 years. Eaten at The Pack Horse most years, but tonight was not a good experience. Drinks ordered, came promptly. Asked about the beer battered onion rings on the menu, were they home made? Yes, was the reply, we make our own beer batter. Meals arrived. What a disappointment. Onion rings obviously cooked from frozen, n certainly not beer battered. Extremely thick batter !! As were the Scampi !! Waitress asked if everything was okay, we said no, explained problem and she left. When we’d finished, she came to collect plates, again asked if everything was okay. When we asked what Chef had said about Onion rings, she replied she’d not asked him, as that was their usual onion rings. She asked what the problem was again and we said we weren’t paying for them. How rude was Debs. Definitely no customer service skills. Debs couldn’t bring us the bill fast enough. Paid and left. Won’t be back. We’d read the recent reviews, several not good, but thought, we’ll give it ago. Big Mistake.
Janet G . 2024-11-15
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Great staff and service. Food was awful. £84 for 4 main meals and defo not worth the money. Would I recommend? No. Would I go again? No
soniatuppen . 2024-11-06
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We thought, a nice traditional pub serving quality locally sourced pub classics. How disappointed were we. We ordered two starters. Soup of the day. It can only be described as tasteless and watery. So sent it back. The mains were ok but not great. For a town centre pub, charging top whack prices, they really need to do better when people are spending their hard earned cash. The only positive was the waiting on staff were really good and apologetic.
Andy . 2024-10-30
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Lovely pub just off the main square in Keswick, the town was very busy but lots of tables across different levels inside. Food was homely and service was very good, would certainly come back again
stuart w . 2024-10-21
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Very disappointed!! Fish tasteless, veg not cooked, chips scrappy, The herb and cheese scone on the beef cobbler was so well done it couldn’t be cut! Steak in the cobbler tough!
Cath W . 2024-10-17
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Following a wet soggy walk there’s nothing better than a Sunday roast beef dinner, just as you would have at home 👌🏼 If it’s your first visit do not be fooled in thinking there are not many tables, as there are a couple of floors with lots of space. We shall return 👌🏼
chappers71 . 2024-09-16
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After 5 days walking around Keswick, the perfect ending was looking forward to a good pub Sunday roast, and I'm glad to say my Wife and I weren't disappointed. We had one beef and one pork, both of which were fantastic. Initially we thought there wouldn't be enough on the plate to fill us up, but glad to say we were thoroughly full by the end. All washed down with a couple of pints, well recommended.
TiggyBear72 . 2024-09-15
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Very friendly staff in traditional pub setting, but 2 things let it down badly. 1/ Dogs 2/ Food Why food based businesses allow dogs in their premises is beyond me. Where not talking one or two every other customer has one or two in toe. Wet smelly animals. The food menu is standard pub fair, but the quality of what is served is very poor. Chips reheated and hard, veg warm, gammon passable. I can’t understand a chef sending this quantity of food out to customers - embarrassing !! Clearly nobody is bothered the town is really busy ( so what ) they will still come in.
NATBET . 2024-09-10
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Excellent food and beer in a dog friendly pub with a lovely atmosphere. Friendly staff with fast service of food and drinks.
patrick w . 2024-09-05
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Nice pub in th pack horse courtyard looked very busy but there are additional tables up stairs (a work out gor the staff) good menu with lots of traditional choice. The chicken pie was lovely but very heavy and rich in flavour. Service at the bar a little flow but was very busy.
ian b . 2024-08-31
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Absolutely shocked A pint of pale ale was £7!!! I’m absolutely flabbergasted What a rip off, tourists please avoid this pub, unbelievable arrogance by the bar staff
Martin S . 2024-07-19
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Lovely food today with the family. We ordered two beef dinners, the ribs with arribiatta sauce and fish and chips. Wine was also good. Would definitely recommend.
ILOVEWINE123 . 2024-06-23
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Went in bh Sunday with no booking but queued and told we could have a table upstairs! Went up to find one and full of dirty dishes, waitress walked past 3 times with empty hands without cheating so put us off and we left!!!!!!
Nicky . 2024-06-01
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Very nice homemade pies and homemade chips (cooked perfectly). Strongly recommend home made brownie for dessert! Nice staff even if they were very busy on a Friday evening
JulietandDavid . 2024-05-31
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Lovely find. Worth the money, pleasant staff, tasty food, plenty of it. Went on friends recommendation. Will be back, this year.
Rowena . 2024-05-27
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Really nice pub grub at reasonable prices. Fast service considering how busy it was. I would recommend to anyone to try.
charliemiddleton . 2024-04-07
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Great place to eat and the staff are so helpful and organised. I have a multiple food allergies and they amended the dish to accommodate me. Really warm and friendly place. Would definitely recommend this pub!
495kellyl . 2024-03-15
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Food's good but from where we sat we could see into the kitchen and all the chef seemed to do was empty microwaved plastic containers onto plates. The beer's ok , it's a bit overrun with dogs though, and the live music was some of the worst I've ever heard. But the service is good and friendly and with a better band we may have stayed longer. As it was we went off for a bus crawl
StephenM274 . 2024-02-20
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Sunday lunch before a visit to Keswick. Lunch was great, two fish and chips, a fish burger and a mushroom and courgette stroganoff. Service was prompt and very friendly. The food was fresh cooked and delicious. The fish batter was lovely and crispy.
mikejT1971UJ . 2024-02-11
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I can't remember the last time I had proper chips in a pub or restaurant (actual potato cut and fried as opposed to the frozen variety) and these were the business. Nice atmosphere, friendly staff. It's a ten from me!
H9884ZVrobertw . 2024-01-10
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Went in with my partner for dinner, had a great laugh with the blonde girl and young guy about the weather and our plans for the weekend, great ribs sold there Will be coming back when we are next up
Alex F . 2023-12-04
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Went in for a drink,but would have stayed for food, we got told off for closeing the blindes as it was so cold and In no u setrms was told, open the blinds people will think we are closed. Did not eat here and never in my 40years of coming to Keswick have a ever been treated in this way. Stay away from the Pack hourse.
Rita P . 2023-12-01
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I've been in here several times over the years. A nice, cosy pub, good choice beers (pricey - this IS Keswick!) but quite frosty service. As I was waiting, a customer who was leaving returned her empty glasses to the bar and said 'thanks'. Not a flicker from the lady behind the bar, who never even looked up. The service I received was similarly frosty. I'm sure she's extremely efficient, and looked far from inexperienced - but is it really that difficult to at least smile at someone who is, after all, a paying customer?
Lycrafreebiker . 2023-11-29
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Very poor quality, vegetables dry boiled to slush, chicken tikka was over cooked and dry-tikka well not as we know it, tasteless, staff miserable as way too many customers. Felt we were crushed and pushed in after making a booking for Saturday dinner. I recognise Keswick was busy with the Christmas Light Switch on but other places were too but had a smile and great service even though busy. We always thought Packhorse was a treat but the food was shockingly disappointing but the bill was shockingly high for what we had.
Sandra C . 2023-11-20
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Lovely food and atmosphere.Dogs are welcome and lots of choices on menu. Staff very friendly and helpful.
Flo4204 . 2023-10-25
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We popped in for a drink whilst staying in Keswick as we enjoyed it when we visited before. This time we found the staff very clicky and not welcoming or friendly. As soon as they knew we only wanted a drink, no one was interested in serving us and this wasn't the case in March. Maybe different staff. Toilets are basic, hot water and soap but could do with a proper clean.
943tinak . 2023-10-08
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Great place.. good atmosphere, great pub food (good choice of menu) and enjoyed a relaxing evening out. Will be back next time we're in Keswick
mja5962 . 2023-10-07
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We came here for some lunch and this place really is hidden! The food was really nice, they offer a range of different options and the portions sizes were good. The atmosphere is nice and cosy. Overall I’d come back!
K8908IDjennifera . 2023-09-24
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After sampling several disappointing pubs in Keswick for our evening meal we tried the Pack Horse Inn. Unlike some of the others, we got a lovely welcome and were shown to a table. The menu also seemed much better than the other pubs with several meal options that we hadn’t seen elsewhere. The result was that we returned a further couple of times during our week's holiday.
BobBonHere . 2023-09-21
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Fantastic find. Friendly staff, amazing baguette and really accommodating removing elements from baguette’s. Spent sometime here having a drink something to eat and waiting for family to find us. A lovely old building, nice to see it being used by locals and a great place to people watch.
Wendy_Lynes . 2023-09-01
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Having worked in a pub I understand that a busy Sunday lunch service can be stressful, however that is no excuse for the rude exchange one of our party had with the barman. I would also point out that the lunchtime rush appeared to be...
Road59073101994 . 2023-08-29
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I am slightly perplexed as to why this place does as well as it does on Trip Advisor. Our sever was good , no complaints there but the food was,at best, basic and pretty uninspiring. The children’s fish was a frozen, shaped, pre- battered fillet....
sundancer83 . 2023-08-20
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Visited during August holidays. Managed to find a table close to the bar with our dog. Food was really nice. However the reason for the average score there seemed to be dog hairs all over the place. I know its a dog friendly Pub and...
Nigsy2008 . 2023-08-16
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Excellent service!the Sunday roast was amazing.We would definitely come back! Everything was home cooked ,nice and hot. Worth every pennyxxx
Claire W . 2023-08-06
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The ribs and beef cobbler were very good. The food was served hot. Good value. Very nice atmosphere on the upper floor.
markmL3880EG . 2023-08-04
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Great service Doug. Keep up the hard work mate. It will pay off. Love the Magri , we are here for 5 days so defo see you again before we go
Garth85 . 2023-07-31
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We booked one week before but on our arrival all seats taken! We were asked to sit upstairs but we couldn’t due to having a pram. A couple was asked to move and I don’t think this went down well with the staff or the...
angel186311 . 2023-07-30
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Nice atmosphere inside, but definitely needs a bit of TLC inside . Food was good ,staff seemed very busy I feel like they were doing too much .
BurnleyScoobysmum . 2023-07-26
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We had dinner in this restaurant. I had homemade chicken tikka which was absolutely delicious and my husband had the steak pie which again was delicious! My little one was only 2 and loved the fact the restaurant allowed dogs in. I would highly recommend...
LittleMissClark . 2023-07-16
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Homecooked pub meal. Recommend booking if you would like a meal after 630pm, we were very lucky to get in. Lovely atmosphere, and traditional pub. Not much chicken, bacon or leek in the pie, mainly pastry and sauce. Everything is cooked to order, rest of...
973Amy . 2023-07-15
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Returned after 4 years. Am pleased to see everything was as good as ever. Great service and food. Good prices. Lovely old fashioned pub. Would certainly go back again. Hopefully wont have to wait 4 years.
primroseviolet . 2023-07-07
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Great food, great service from entering the pub and getting a drink to the table service we received from Andy the waiter
andrewingrid . 2023-07-04
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Popped in for Sunday lunch and it was absolutely delicious. Service was great and prices were reasonable. Glad we gave it a go before reading recent reviews, honestly could not fault the food at all.
Edjdo . 2023-07-03
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Two pieces of very sharp plastic found in my Cannelloni and meal wasn't served hot. They obviously removed payment for the meal from the bill and offered a free drink (although they charged me for the first one) and they would have replaced the meal...
Susan B . 2023-06-25
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This is the worst Sunday lunch I have been served in Keswick for ever The beef was tough I asked for separate gravy The meal came with gravy the meal camrr red with loads of gravy with bits of skin I advice everybody to avoid...
Ken B . 2023-06-04
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Found his pub almost by accident when looking for somewhere to eat.in Keswick. This is a pleasant traditional pub which is dog friendly. The food is basic pub grub but the portions are generous and the prices are very reasonable. We really enjoyed our meal...
Drooper901 . 2023-05-05
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We arrived and asked for a table for dinner for two, and were politely told to find any table without a reserved sign on it. We did this, however as we were sitting down and taking our coats off, were asked to move by a...
T7349ILkerrys . 2023-04-30
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Good pub just off Main Street in Keswick. Dog friendly - manager was feeding all the dogs with biscuits and was clearly a dog lover showing an interest in the animals who visited. Reasonable prices and food very enjoyable.
EildonView3 . 2023-04-22
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Lovely pub in the centre of Keswick. Great food, good choice and tasty and very generous portions, Really friendly staff too who all worked really hard running up and down stairs. A great find. Do go.
suesE8450TY . 2023-04-15
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Came across this ‘little’ pub whilst discovering Keswick. Popped in to see if a table free….(it was Good Friday!?!!). Warm friendly welcome followed by a walk across the bar area to an amazing staircase that led to our table!
Bumblebee1964 . 2023-04-08
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We came in for Sunday Roast and they didn’t disappoint! Both the roast beef & the pork were absolutely delicious. The Yorkshire puddings were amazingly light And extremely large & tasty. Infact the whole meal was delicious so well worthy of 5 stars. My husband...
Moomoo3462 . 2023-04-02
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Went for a hike and needed some pub food and pack horse delivered with there special pie, The pints were spot on as well and I Highly recommended.
BrandonJamesT110100 . 2023-04-02
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Best meal we have had in ages! Everything from the salad, chips to the main meal bit was totally awesome! You could see everyone in there were all totally enjoying their menu choices.
Denise C . 2023-03-25
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We called in for a drink with some friends. The place was clean but there was a queue at the bar. As it was lunch time we didn't expect this. Anyway, it was down to there just being one guy serving on. Not only was...
Candj9173 . 2023-03-12
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We went here on the Friday for a few drinks. It was good because we could take our dog and there plenty of space between the tables as there was a lot of dogs inn. Really enjoyed it and we went back on the Saturday
Vacation49502543617 . 2023-03-12
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After a cold day exploring we managed to find a table in this busy establishment. I went for the Cumberland sausage and mash and friend went the veggie option of mushrooms Wellington and both were delicious . My omly negative to was the toilets I...
k8ith1990 . 2023-02-25
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Had dinner here with the family and our two dogs. Fantastic traditional pub tucked just of the main square. Staff so friendly and the service excellent. Great menu and the food was amazing. If you like proper homemade pie then this is the place. We...
kenL007 . 2023-02-07
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Told dogs welcome, but not our breed. Young lady serving behind the bar would do well to learn to smile. Food only just Ok. Chips were good. Atmosphere … none.
ginge2023 . 2023-02-01
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Good pub. Good food and good beer. Visited with family and friends. Staff where friendly and helpful. One though behind the bar could smile a bit and be more helpful but overall a good time. Thanks
Ben c . 2023-01-29
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We stopped in for lunch and easily found a table for a group of 6 including highchair. Good lunch menu and excellent service. Mum said it was the best meal of her trip which is a high compliment for carrot soup!
Sarahlucas8 . 2023-01-05
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Me and my family went in to have a look at the food, since it was too expensive we decided to leave. As we were leaving i said to my sister "its just a bit too expensive for us" which then your staff member, female...
Faykeswick21 . 2023-01-02
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Always excellent food. One of our Keswick favourites. Attend every time we visit, for food and drink.
Oldyoldy . 2023-01-01
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Traditional pub serving hearty and generous portions of traditional British food plus some veggie and vegan options, alongside a well-stocked bar (which we didn't try). Staff were kind and welcoming, the place was spotless throughout, including the toilets, on a busy bank holiday. Lovely fresh...
gothgrr . 2022-12-26
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We all ate food ;was good and wholesome lasagna pie sausage and ribs Stayed for the quiz which was good fun Really friendly staff team Thanks 😊 Merry Christmas to you all We’ll be back on another visit
alisonnY6119UO . 2022-12-21
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Nice hospitality with free samplers offered in advance of choosing a real ale. On the food front, the Beef Cobbler was absolutely delicious.
peterjO2878IP . 2022-12-15
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The Sunday dinner was very nice Excellent portions of well cooked roast meat, vegetables Yorkshire puddings and gravy Nice an warm inside the pub, pleasant and helpfull staff Will definitely be making this our go to pub for a roastdinner
EllenL379 . 2022-12-12
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Possibly the best ham, egg and chips I've ever eaten. The burger was good, as was the soup of the day. Friendly staff, good beer
norristhebass . 2022-11-29
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False advertising outside the pub i.e all-day food this was not the case early bird menu advertisement outside once inside not available staff unfriendly I was really disappointed with my visit as in the past(all be it four years ago) we have had good food...
Happycamper200000000 . 2022-11-15
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This was our first visit after Covid and it did not disappoint! Nothing has changed the staff are just as friendly, the environmental was just as inviting and the food was just as delicious. We came here three times in our recent visit to Keswick....
IzzyAGiles . 2022-10-28
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Had an excellent lunch here, and enjoyed the real ales on offer. It's very traditional, a real pub, with real food.
Bluesboy52 . 2022-10-12
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This place was very busy so e guessed it would be good and it was. Food excellent and friendly staff.
johnsonwallace . 2022-10-04
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A good size pub with a decent varied menu and plenty to choose from. I ordered the black pudding stack which was very small for the price. It tasted nice but I was disappointed for the £7.50 price tag. My partner had the soup which...
951phillipr . 2022-10-03
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visited here on a weekend.couldnt get a seat on the saturday ,came back on sunday.service was quick for such a busy place.friends said cobbler was best they had tasted,my burger wasnt far behind.traditional pub with lots of visitors to the area.also dog friendly,very good atmosphere...
679marlynn . 2022-10-02
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Welcoming pub in the heart of Keswick. Excellent pub food, prompt service and cheerful staff. Extra bonus to be able to join in the quiz (Wed evenings). Would definitely recommend.
Helen T . 2022-09-22
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This pub is a good place to eat, but a little pricey for Pub Grub. We asked about Sunday lunch, but it was a little limited. ~First come, first served was what we were told and it does run out. We love the atmosphere and...
FredChelters . 2022-09-20
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Ate here with friends and whilst the food was okay, the atmosphere/service left a bit to be desired. Has the feel of cheap and cheerful pub grub which is a shame given that the food itself was okay. Service was a bit hit and miss...
clive h . 2022-09-20
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Really bad experience, starters were forgotten so main course was brought first, they suggested we had our stater after our main. I had ribs which were under cooked as were the chips, hard in the middle , the three other people I was with also...
tim j . 2022-09-18
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I've eaten in here a few years ago and it was excellent. I'm not sure if it's changed hand but definitely won't be going again. The two barmaids unhelpful when we asked if any tables were free. We were told go find a table if...
Fairynuff1 . 2022-09-18
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Booked a table day prior which is essential risk. Couple ahead of us got turned away. Had The Lakes GnT; partner had Lake lager. Lamb shank with mash & veg and Beef Cobbler with buttery new pots & veg. Very good indeed. Live music: guy...
Jane C . 2022-09-18
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Ok mad, ikke noget særligt, men vi fik mad. Det virkede lidt rodet, måske nyt personale. Der var godt nok...
Rejsemus . 2022-09-06
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We arrived in Keswick for a holiday with our two spaniels and headed for a light bite. We chose the Pack Horse Inn and were immediately greeted by a very friendly male who made a fuss of the dogs and got a bowl of water...
oodlesdoodles1 . 2022-09-04
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What an amazing time we had at pack horse inn! As a family of 17, 2 babies and 2 dogs. It is hard to find somewhere comfortable, spacious and with delicious food in Keswick! But we struck lucky with pack horse inn and thank god!...
Patrice S . 2022-08-30
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Food was excellent, the steak was cooked perfectly, good value for money. We managed to get a table without booking m, it was busy but the service was good.
annawF748VO . 2022-08-27
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A grungy pub in need of a refresh. Bartenders were gruff and not friendly. Ordered a pint and left. Not really a pleasant experience.
Anthony D . 2022-08-12
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We selected and booked this pub because of the vegan/ vegetarian options. When we ordered we were told that didn’t have any veggie options this evening meaning I could not eat there. We had a drink and left for a deli pie meal elsewhere!
EmmaB1382 . 2022-08-08
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Excellent food. We had steak & ale pie, sausage & mash, gammon & egg, burger + brownie and apple pie. All very tasty and well presented. Table service was excellent. Lots of table seating on split levels. Selection of good beers too!
RJC5000 . 2022-07-28
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Great welcome and staff friendly and very helpful. Had mains and drinks only. Huge portion of baby ribs was unexpected and very good. Other mains were cannelloni, chicken curry, Cumberland sausage and beef cobbler, also good. Vegetables were overcooked but did not spoil what we...
772tonyw . 2022-07-26
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Ordered fish and chips, a burger and a couple of sides. The chips were tasteless and the fish was soggy and greasy, the burger was ok apart from the wilted salad leaves inside. The table was sticky and the soft drinks were flat. Very disappointing.
A5927CBandream . 2022-07-24
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Staff friendly. However food not great. Steak burnt, veg tasted warmed up and naff chips. Unfortunately won't be returning
Maps11780443337 . 2022-07-21
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We went here with the family (11 of us +1 dog) and the service was very fast. We couldn’t believe how quickly the food was ready. There was no complaints with the food and it was all at affordable prices. I had the Lamb Shank...
Charlie_Carstairs . 2022-07-20
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Good size portions,tasty...desserts not great..bought in...cream from a can..really nice pub inside and prompt service
Matthew H . 2022-07-06
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Our first time at this lovely clean and friendly pub tucked away in the court yard . It was a rainy day so my wife and I decided to have a bite to eat and wasn't disappointed great food and great service would definitely recommend...
L6288EZpeters . 2022-06-28
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Great menu choice, some of the best pub food we have had. The staff were friendly. Would definitely visit again.
Compass27412306091 . 2022-06-20
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Had a lovely vegetarian cauliflower curry, food arrived fairly quickly despite being a busy night. Ended with a pub quiz which despite our awful score was very enjoyable! Overall a nice place and would visit again.
meglydiaa . 2022-06-11
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We ate here twice, because our first experience was good. On the second occasion however, food took forever to arrive and the mushroom stroganoff was in a sauce I can only describe as inedible. I've never had one like it. Pair that with the very...
snowythepyro . 2022-06-09
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Popped in on a rainy day for a pint & a bite to eat. Wish we hadn't bothered. Food was average at best & had a wait of almost a hour. (fish butty& chips x 2) Had we been told we would have gone elsewhere....
579PaulA . 2022-05-31
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Lovely lunch :- one fish & chips with a pint of Guinness , one scampi & chips with a glass of white wine . Hot tasty food served quickly and with a smile . Thank you . We will call in again when next in...
Climber52 . 2022-05-29
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We went to keswick for the day popped in to the pack horse for something to eat ,food was awful the fish was frozen out of a box when you squeezed it all the oil came running out the kids pizza was burnt and the...
Lowhesket4 . 2022-05-23
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We visited with family twice whilst in the lakes. The food was good. It's best to book as it was quite crowded on both occasions. Stephanie was excellent as we has to relocate to the ground floor as my mother has mobility issues.
G6792EMtraceyg . 2022-05-17
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This pub is located right in the centre of Keswick. Very busy with a lively atmosphere. Food was typical pub grub, plenty of it and well cooked. Only negative was that they were unwilling to split the bill between the four people in our party
mikebclem . 2022-05-06
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912 Opinions
Called twice after we were let down by another place, and were given a reservation and confirmed, in 20 minutes time. Drove into Keswick to be told that actually they had big bookings coming in and so they couldn’t seat us and could we wait for a table to finish. Possibly 30-45 minutes. Seems to me that they possibly just gambled on a table becoming free but didn’t care that we might be let down if not. Ended up wandering around Keswick desperately trying to find a table somewhere else, with two hungry kids and a grandma. Deeply unimpressed.
156 Opinions
I must say a massive credit to Josh and his team on a great afternoon and evening. He created a great atmosphere and service with putting on UFC to an appreciative group of people something different to puffball etc. Nice to see many locals and people living in Keswick now returning to a bar I have not been in for years especially living in Keswick. Brilliant night and drinks at a good price. Well done.
421 Opinions
We stayed here for 2 nights and I cannot recommend this place highly enough. The atmosphere is warm and welcoming. The rooms are large, bright with some spectacular views and those special touches such as little toiletries for your use. The bath in our room was so opulent I could have stayed in there all evening. The dining area is quite niche you can have quiet discreet corners for a romantic evening or more open. The food is excellent- if I had 1 thing to say that was negative, it would be that I wouldn’t have a starter so I could have a dessert, I found each time I did I just didn’t have room to have one! The main thing for me was the staff. The staff quite simply made it for me. NOTHING was too much trouble, they were friendly, welcoming and went above and beyond , yet at the same time let us be. If you want somewhere, where you can be comfortable, away from it all and have excellent accommodation and food this is the place.