Oxon Priory - Pub & Grill in Shropshire

Went for Sunday dinner , was a lovely meal and real great service especially the manager Dawn . We had a gluten allergy on our table and she was great with the order and helped a lot , really made sure we had everything we needed.

Amazing food and amazing staff. Dawn was great with our little girl. Amazing

On arrival it seemed only busy in one area of the establishment. Sadly I found the service to be a bit hit and miss. At one point myself and two other customers were stood waiting at the bar and it wasn’t very busy. Food I can only say was average and portion sizes seemed small with certain dishes. The kitchen staff seemed more interested having a good time laughing and joking in the back area’s of the establishment. Overall a poor experience, unlikely to return to The Oxon Priory for me and sadly cannot recommend.

Could have done with a bit more vegetables on your Sunday lunch music could have been a little bit quieter.

Lovely pub, great staff. Been my local since the early 90s, but hadn't been in for quite some time. It's changed a lot...and I like what they've done with the place. Well worth a visit. Update: Just a shout out to a certain member of staff, don't know her name...but she's great. Popped in after a few weeks and she remembers what I drink, and what we talked about last time...hill walking and my camera. Always service with a smile.

Beautiful fooda and relatively cheap too!

Lovely food. Staff have always been very friendly. Clean areas. Great for families.

Me and my partner came here on a quiet afternoon where it took us 20 minutes to have our drinks order taken. The place was empty. Then they brought our food out which my partners order was wrong, so had to eat separately while my partner waited 15 minutes for her correct order to come back out. Asked for deserts menu, got given the menus to then wait another 20 minutes and still no order taken so gave up and left. Shocking, save your money.

Nice pub for food. Excellent service

Food ok, atmosphere good staff friendly.

Good, good food service not bad staff were very friendly would have liked a dessert but unfortunately we did not get one

Never been before. Few things we wanted wasn't available, but staff were great. Good value.

The food is awful and not worth the money. You can tell the cook(can't possibly be a trained chef) puts no love into the food. Chicken sharing platter was very watery, not seasoned, no butter for the corn on the cob. Steak baguette , again tasteless but I did ask for no cheese, so got six chunks of steak on a dried roll. The portion of chips weren't too bad but served without the rosemary seasoning that was asked for. Only positive is the staff were nice and feel that they are trying to make up for the money you've spent on the food!

What a lovely place!! Super helpful staff and great value food. Just brilliant!!!

Stopped off for Sunday lunch today. On arrival the car park was nearly empty which should have set alarm bells ringing but we carried on in and were shown to a table by a nice young man. There wasn't many tables taken and the place was very cold! Our order was swiftly taken, we both ordered the turkey roast dinner and in less than 10 minutes our food arrived. To say we were disappointed is an understatement! It was totally inedible, and cold....you couldn't get a knife through the potatoes and the gravy was just a gloopy mass! We got the impression that plates are loaded with cooked vegetables prior to lunch and then the choice of meat added and the plate then put in a microwave! We paid for the drinks, which we hadn't drunk, and left. We won't be going back.

We had a great Sunday there the other week, was fun. Food was good too

Never stopped . Probably alright but didn't suit us

Lovely food. Very friendly waiter / barman.

I was really pleased with my choice of food. The evening did go well but after the staff had been busy all day they were tired! We had to ask twice for our coffee to be served

Decided to come here last minute for a late roast dinner. The young man serving us, Samuel, was very attentive, polite and knowledgeable👌 Very good food, considering the roast was still going at 5 pm. We ordered a Guinness Zero and Samuel told us about an excellent tap ale. Both were delicious with our meal. We brought our dog who also enjoyed the pork 😀

Looks a lovely place, menu reads great, ordered the signature burger my wife had scampy and my son had the mixed grill but we were very disappointed, portions were like childs meals seriously had a better burger meal at maccy's won't be going back .

We have visited twice, and the food and the service were excellent. Very dog friendly. We will return!

Had a mixed grill lovely food staff excellent 👌 thanks

Had a lovely meal. Service was quick and welcoming. Dog was welcome and enjoyed a fuss.

This was a very disappointing visit. We stopped for a quick drink on the way home. The bar staff was very friendly, but that's where it ended. Two of the three real ales were off, and the third ran out during pouring. Also apparently they no longer sell crisps and nuts! Imagine a pub nowadays in England not selling crisps!!!! One of us ordered a pint of Carling which cost £5.00!!!!!! Carling at £5 in Shrewsbury? That's nearly London prices! A very disappointing visit, and we will not be back soon. This place has gone downhill very fast. Thanks for your reply Tom. I take in what you say, but your staff member very clearly said: We don't sell crisps any more.". When I asked why, she just said "We've stopped selling them.". That's very different to "We've run out!".

Lovely food and great service recommended 💯

Decent pub grub, clean space, friendly welcoming staff.

So we have eaten here a few times and generally speaking it's been ok and then we turned up tonight and got to say it was the most disappointing evening of food and service we have ever had at this place I'm sad to say. The manager was abysmal,she didn't do anything and didn't talk to us and the only time she was behind the bar was to get herself a drink then sat back down and was on Snapchat for most of the time. When we asked her if she was the duty manager she said she wasn't working the evening even tho she was telling other staff what to do and getting herself drinks from the bar which means she just didn't want to deal with the complaints of us due to the bad service and bad food.When the food came out the burger my Mrs had was under cooked,the gravy our lad had was absolutely disgusting and the onion rings I had were laughable and had about 10 chips which considering it was nearly £20 for this meal was very disappointing.Other people from our party had bad food but I know they putting in complaints and reviews themselves so will leave that to them. When waited for ages to get served for drinks at the bar even tho 2 staff were sat by the bar and basically ignored us one of them being the manager that apparently wasn't working but still telling others what to do. When we 1st turned up at 6.30pm (time we booked for) no tables had been sorted for us or sorted out and the pre order they had asked for couldn't be given as no one answered the phone for the entire day so all the food was rushed out and it was blatantly obvious. We got 4 meals to the table and the other 9 of us waited 45mins for our food by which time the other 4 had finished unsurprisingly. Apart from 2 of the staff who were running around doing everything (by order of the manager who wasn't working) no one else did bugger all. Having worked in hospitality my entire working life as a chef I would be disgusted if I worked somewhere with this disregard and attitude to customer service and treatment of us and for the money we paid for this can say after years of using this venue I really do doubt I will use them again. So very sad to see how these people treat the very people paying their wages. Green King you need to look at this place and their management very closely as it was and complete disgrace!!!

Couldn't fault anything: lovely food (we each had a burger), friendly and efficient staff and really pleasant atmosphere. Customers were greeted with a smile and the food arrived promptly. Empty tables were cleared and re-set quickly so it always looked presentable. Would recommend it without hesitation.

We came here over the weekend, had a good time, staff were really attentive and the food was pretty decent, we all enjoyed our meals. We will be back!

First of all let’s start with the positives. The lady who greeted us was really friendly and welcoming. As my sister has mobility issues, the hostess ensured that we had a table that suited my sisters needs. Menus were produced swiftly, as was the taking of our drinks order. The menu is typical of this kind of pub… lots of chips burgers fish and chips. We ordered our food which came within 1/2 hour… that’s fine. As a party of 4 , two of us enjoyed our food, two were underwhelmed . We waited then for 20mins to have our plates cleared away so that we could order dessert ( other diners may not be so patient… missed opportunity, desserts pay the wages). The young man behind the bar seemed more interested in drinking his tea. In the end we had to go to the bar and ask for the desert menu . My brother then had to go back up to the bar to order the deserts because the young man was still focusing on his tea, plates still hadn’t been cleared away. 3 of our party had the sticky toffee pudding with bourbon sauce, which they all said was fab. I ordered apple crumble with cream. Came with custard which I sent back, only to be told some 3 mins later, no cream. The crumble was one of the worst I’ve ever had. I am almost sure that the apple was apple used for apple sauce that goes out with a pork dinner, and the crumble was just oats ( under cooked) not good. To be fair the lady that greeted us in our arrival struck it from the bill, I was grateful for that. So to conclude. Remember young man, customers are more important than your cup of tea. Deserts had mixed reviews, mine was the only disappointing desert. Super friendly hostess which for me was the Oxons saving grace.

Nice Sunday morning breakfast quite on the morning lovely lady dawn looked after us .All food was fresh and value for money .

The staff where very friendly, the food was great, highly recommended I will eat there again

A lovely pub serving excellent food and friendly service. It was quite quiet for a Thursday evening, but far from empty.

Excellent food , lovely staff ,thank you to Harvey for excellent customer service,and thanks to Ben the chef for lovely food, will definitely be back again ☺️

Great Atmosphere and Thank you to Dawn for all the nice service and it was a pleasure to come in the pub. Thank you again hope to see you soon.

Having not been for awhile, it was a pleasure to go. Dawn and staff were extremely helpful. The meal and drinks were excellent . Altogether can thoroughly recommend going there.

Food was nice, service was good, we arrived in the afternoon so it wasn't going to be busy. The food came quickly and was nicer than I expected.

A nice meal served by friendly polite staff at a reasonable price, can’t fault it.

Friendly,helpful staff,very pleasant atmosphere in the restaurant. Plenty of space. Excellent,well cooked food,good choice on the menu. Certainly would eat there again.

The place as a whole is fine with welcoming staff, but the establishment is generally quiet due, I think, to the extortionate prices. Two pints costing £12.48 is not a place you would visit very often.

A lovely pub with a nice outside seating area. Dog friendly. Staff were great. We only had drinks on this occasion but would definitely return.

Absolutely shocking experience, food was disgusting, service was terrible. we won't be back.

Called in yesterday (May 27th 2024) for a meal on our way home. First thing that we noticed was how quiet the car park was on a Bank Holiday for around 5pm. When we were greeted we were give a list of items not available on the menu and shown to our table. Drinks first then we ordered our food once we had time to decide. All going OK as what they hadn't got would not have affected us greatly. Time passed by and conversation turned to " we have been waiting a long time for our meals". I went to ask as we had been waiting for around one and a half hours. There were only three tables occupied. The waitress checked, apologised and said one chef down today. She offered us a free round of drinks. The mains were piping hot, tasted good. Had deserts as we were guaranteed they would not take as long as main meals. The deserts were nice but not worth the price of over £7. Long and short, won't be going back.

Staff friendly enough, cleanliness very poor and when you pay £13+ for two flat Peroni pints you expect them to be half decent. Staff kindly swapped for 2 Carling pints but was enough to put us off even getting food.

It is such a shame that this place could be made so much better, the kids love the play area. There were only 2 staff on and the young lad was working alot harder than the other member on. Drinks very expensive tables needed cleaning. With abit of TLC this place would attract alot more people

Very poor meal 😞 Had cod ,chips mushy peas.No way worth £14 ! Cod was overcooked batter ,more batter than fish.Handful of chips,more juice than peas !I queried whether it was the cheaper version .Waitress said she didn't know ,didn't appear bothered!Chose cheesecake for desert ,not defrosted yet! Won't be returning!

Lovely place, easy to book a table online, delicious food

Great Pub with brilliant disability support and access and a genuinely lovely staff who have excellent manners and really helpful even when they are non stop serving people, the food was great, (i recommend that you try the steak sandwich with melted cheese, steak served on a sour dough baguette) and fries and a gravy dipping sauce!!! HappyDays and children allowed and dogs welcome too! Plus a pool tabel and kiddies playground outside. The Oxen is a rare gem of a pub which is becoming a harder to find nowdays!!! 10 out of 10 which is a score i dont give lightly. Enough said...... Go treat yourself and the family, you wont be disappointed!

Tom!! The greatest manager I’ve ever witnessed in a hospitality establishment. There was nothing that was too much trouble for him. He went the extra mile to make sure mine and my husbands dining experience was brilliant. I will be back. Thankyou so much Tom you made our day!!

Very slow delivery of food, limited range of beers.

Eaten here many times , tonight’s meal was very disappointing, pie came with no gravy so they got some which was lumpy & cold 🙈 The kids burgers were over cooked and their beans were burnt , it’s usually quite busy but not tonight Time for a change

Friendly service, food served in an adequate time. 5 meals ordered, kids meals a substantial size, adult meals also adequate and very pleasant. Have been before and been disappointed but this has changed our minds.

Fish was nice but a little small. Chiabatta was awful. Hot branston pickle and Philadelphia cheese. Staff was nice and helpful.

Came by a few days ago with my family and had a good experience at this restaurant. Great staff, good food, and a decent atmosphere.

Had a Steak Sandwich which was Lukewarm, Customers returning their Lager not happy, Quite a long wait for courses, Not clearing plates off table quick enough, Not a good atmosphere 😔

Food is okay although the chips came out cold. The service was relatively fast today but isn’t always the case. Wasn’t impressed with some of the staff. We were sat near the kitchen and the kitchen staff repeatedly opened the doors and shouted across the restaurant. At one point they came out with loud music on their phone and started to ‘practice’ a dance. There was constant shouting coming from the kitchen and across the restaurant. The loud laughing didn’t bother me but the bickering did.

I always come to this pub and have done for a few years but after today, I don’t think I will be returning. 1. Service - shocking, no one come to check our food was okay, no one come to check on us and update us after waiting more then and hour for food. Ordered a cheese burger without the cheese - come with cheese but by then we were done with waiting and didn’t want to risk another long wait for a fresh one. No offer of sauces. No apology for the long wait. 2. Atmosphere - instantly out of when the two tables that we were sat opposite walked out because they were waiting 1 hour and a half for food. It’s also freezing in there especial when your sat waiting for an hour or so. 3. Standard, not the worst, not the best. Child’s handful of chips. Cold steak on my steak sandwich. Was not worth an hour and a half wait - left feeling hungry and certainly didn’t want to order a pudding to be waiting an hour. To add to that, half of the menu was out of stock. Service used to be great and food lovely to but it has really gone down hill.

Waited over 2 hours for food got told it was the next one out that was not the case the restaurant is freezing cold and just not the best place to be

Food very bad waited 2 hours to get cold Mac and cheese. Fish was half cooked and full of fat. Chicken burger was hard Macy’s do it better. The kids pizza looked uncooked little lady wouldn’t eat it don’t blame her. When we complained we got 2 meals free and a £50 gift card but still had to pay for the rest.

Dreadful! The manager had a couldn't care less attitude. He's running the place into the ground. I wouldn't recommend this pub to anyone and most certainly won't be returning. What a disappointing experience 👎

I’d like to start by stating the female serve who was dealing with us was lovely, very understanding and helpful, unfortunately that was the only positive from my visit. Booking for a roast dinner on Mother’s Day, we were told that they had ran out of roasts.This was at 3:45, so I sincerely hope nobody in the evening was wanting a roast dinner. A completely different drink was brought to one of our party, which they then tried to bill us for. A member of our party ordered the gammon with pineapple instead of eggs, to then be served with two runny eggs on top of their gammon as they didn’t have any pineapple, we were not given the opportunity to deny the eggs before the meal came. The fish was extremely oily and over battered, almost like it had been put through the fryer multiple times. The manager then sent our bill over, without the reduction of the £30 deposit I had paid, which we had to ask for to be taken off. Extremely poor from the start, and dissatisfied considering we made an effort for Mothers Day.

We go here alot, good food and good service. However, its quite hot inside.

Staff were absolutely amazing, so friendly and welcoming, couldn't fault them, food was quite tasty initially but very greasy fish, turn the oil up, both my husband and I were ill when we got home.

Staff friendly waited 25 mins for chicken on skewer food arrived barely warm they totally forgot l was waiting had to remind them when l did hey presto food came out immediately not a patch on when it was owned by hungry horse. Very disappointed.

Lovely food, friendly staff….will definitely be coming back !

Had roast turkey. Food was appalling only sat and ate it as I was with a party of 14. Some members had finished food before others arrived. Food not very warm, small portions and vegetables rubbery and tastless. Needless to say I would not return.

Great place to meet and catch up with friends. Staff were lovely and v helpful. Food was delicious. Only negatives, is they didn't have soya milk for coffee and the ladies toilets desperately need a deep clean.

The place is usually not very busy, and it seems if you call for food they are usually not serving any. And if they are serving it sometimes is a long wait .but when you do manage to land there at a serving time the food is nice.

Nice food and staff are polite and helpful will defo return again if around the area

I went in tonight to watch a game of football (FA Cup Man Utd v Wigan) At 8.40pm I was the only customer but the two ladies at the bar were more than welcoming and stated that I could watch the whole game. Being so quiet..they could gave shut up shop I was made to feel welcome and enjoyed a few pints watching the game. Thank you so much to the Katie's who looked after me so well. Appreciated!

Fantastic place to eat, great menu, great service, very friendly staff, especially Tom, Tom's great. Tom's super friendly. Tom never threatens you to give reviews. Tom's the best... poppys ok too I guess.

The Oxon saved our night tonight after Ego the Grapes let us down bigtime.Had a lovely meal and the staff were very attentive.Would highly recommend this place and will definitely be coming back again soon.Thank you to the Oxon team for 👍

Great pub have been going for many years. Good food good staff great facilities.

Strolled in to see a sign at the lectern stating "please wait here to be seated" but although I stood for a bit, the two at the bar didn't seem to be concerned that there was no meet and greet. By the looks of the unused tables, I thought the restaurant area had been closed off, but there was nothing indicating it, just nobody attending that area. I wandered into the bar, asking if I could eat up there (others were sitting with cutlery but there didn't seem to be anyone eating yet) and the barman found me a table with a power point - one of the single high ones. I used the mobile app to order my meals and drinks (I think - the app doesn't seem to maintain an order history) noting they had a "lunch" menu which seemed to be lighter than the mail meals, so opted for the fish and chips from that. The meal didn't take long to come, and wasn't bad: batter was crunchy, fish still moist inside, chips dry and crunchy. Mushy peas were a bit dry, as though they'd stayed on a hotplate or been over-microwaved. Tarte sauce was fine, and some other condiments arrived upon request. In all, it was satisfying for a brief lunch break, and their internet allowed me to get on with some work over the lunch period, so was a good place to rest up and eat. I'd certainly stop off again for lunch - I can't fault the place - but didn't feel anything overly special. (amended scores accordingly)

Excellent experience. Food was very tasty and cooked just to my liking. Service was second to none, Tom in particular was very welcoming greeted us and took us to our table. Anything we asked for was sorted straight away. Lovely atmosphere and we were made to feel very comfortable and welcomed throughout our whole visit. Would definitely recommend and will be returning very soon. Thanks :)

Service was slow, food was awful

First time at Oxon Priory, I took my children to have breakfast with Santa. Chilled experience. Food was lovely and the venue was clean. The service couldn’t have been more accommodating. Thankyou Oxon Priory! 🙂

We went for breakfast with the children to see Santa food was delicious didn’t take long to come out and was hot couldn’t recommend it more most enjoyable experience

Dined here on Monday with our little dog Millie and she was made very welcome. Lovely staff and food. Prices very reasonable and it was all very festive. Definitely worth a visit.

Took my Dad here for tea after his op. A fantastic find. We had fish, chips and mushy peas. Delicious. Staff are very friendly. The lady, sorry I've forgotten her name, made sure everyone was catered for and happy at all times. Locals friendly too, especially Doug. We are hoping to pop back and try a Sunday dinner. Advised to pre book as very busy, so thanks for the heads up.

Excellent service from attentive and friendly staff, food arrived quickly, well presented and was lovely to eat.

Lovely place and good portions of food 😍

As ever friendly staff good range of ales and beers we only had a drink this time

Great little pub on the outskirts of Shrewsbury. As a party of 8, the food came promptly with great, friendly service. Prices are as standard for these out of town places but the food was well cooked. Recommended.

Service and food were good, unfortunately no milk for coffee tho. Maybe an oversight for a Sunday.

It was my first time in here for q Valentines lunch with my boyfriend and iam sooo happy that we did. The staff is so friendly,and even though they were short staffed they really did their best ,the food was just amazing,had a rump steak and buttered potatoes and it tasted so yummy,juicy and delicious.my boyfriend cleaned his plate and couldn't stop talking about how lovely the fish was. I'll def be coming there again. Thank for making our Valentines special ❤❤❤

Enjoyed a lovely tasty meal with family. Superb quality food. Staff were friendly & attentive. Looking forward to visiting again soon.

We dined here on a Thursday evening. 4 adults and a dog. We sat in the bar area due to having the dog with us and it was really quiet. The staff were really attentive to us having a dog and brought her a bowl of water and some dog treats. We also had one adult with dietary needs which were catered for very well for a pub chain style menu. Really pleased with the pub, atmosphere and the staff.

Girl who served us was very friendly and even though she was doing the bar and waiting table's

Popped in for Sunday Lunch, service and food were exceptional.

Elizabeth I think her name was, met us at the door, showed us our table and guided us through the most pleasurable evening. She really is an amazing host, very friendly, chatty, always smiling and nothing was too much trouble for her. Really Is an advocate for amazing customer service and the gentleman waiter, young man with moustache he was also very friendly. Couldn’t fault a thing and will definitely be coming back again. Amazing food, amazing service. Our first visit. Steve Clarke and partner

Members of our family called in for hot drinks and sweets, and we had excellent service from the personable serving staff (geeky, but in a good way, who engaged with informed banter). This was an excellent meeting place on the outskirts of Shrewsbury.

Excellent service and food. Staff especially attentive and a pleasure to be with. Nothing over expensive, in fact good value for money with top quality oroduct

Given the short notice we gave them they accommodated us all exceptionally with only 20 minutes of serving time left if we were in the area we would have no hesitation to visit again

Excellent steaks - cooked just perfectly as per our requests. Grass fed beef - tender and flavoursome. Very welcoming and great service. Thank you.

Very pleasant and welcoming , party of 5 for lunch , little expensive but food was nice ,staff was helpful thank you all 👍

Seemed like a nice pub. Hard to give a full review as just had beers.

We called in without booking on a Friday evening around 7.30pm, we were shown to a table and the helpful polite staff promptly served us our amazing drinks,starters and mains we were really impressed by the whole experience that we will definitely return. It was all very clean and tidy and not very busy, the only thing for me is that it would of been nice to have some background music playing as it felt a little formal. Many thanks all for a great experience

Only problem was that we weren't allowed to open a tab for 2 of us before the meal. There were 6 in our party and we would have preferred to pay for just what we ordered.