O.t.t. Blackpool in Blackpool

Very nice little cafe and busy, people queuing outside waiting for available tables Food cooked fresh to order Staff very nice too

Found this little gem, turned up with no booking and was greeted with a welcome smile and asked if we could wait for a table, we did and are glad we did! The food here is amazing, all 3 courses were wonderfully executed, the sharing platter for starter was exceptional, I would definitely recommend this little Italian

Excellent food in a relaxing family run restaurant. Glenda very attentive to all customers needs, most of which are regulars

Nice little cafe with good food and friendly service. Very nice cakes.

Rude owner Have been going to Crumbs since they opened in 2007 have been a loyal customer since then. Not every time the food was up to par but I never put a bad review. I would stop family members from taking food back that they weren’t happy with because I had come to class the owner as a good friend and didn’t want any bad feeling. On occasion my family members being ill sometimes and also on the spectrum, they preferred their bacon separate to the barm cakes, sometimes I would request buttered barms separate from the bacon because the bacon would be for the dog’s food and the barms would be for something else entirely. There have been many times when we have ordered the barms together with bacon. The same happened this morning, family members are poorly, the dog was having bacon and the barms were for a different meal. I phoned my order through and went across the road to get it. The shop had three other customers in as well as the owner and her sister. I moved to the counter and Emma the owner said “can I be blunt?” At first I thought she was joking and said yes sure. She said “Are you taking the piss? Because it looks like you’re taking the piss.” Her face was red and she looked really angry and I was shocked as she’d never spoken to me like that before nor any other customer that I have witnessed. I replied that I wasn’t taking the piss and she repeated herself. At first I didn’t understand what she was talking about but then realised because she nodded to the food I had ordered. She was annoyed because I wanted the barms separate from the bacon. I assured her I wasn’t taking the piss at all. Now then if there was such a problem with the order and she wanted to charge me full price for bacon barms and not separate items, she could have just said politely that she would have to charge me full prices, I would have understood completely. I never once asked to be charged a different price from a bacon barm. But to openly speak to me like that, in front of other customers too, is nothing short of bang out of order and rude. Other customers have different requests and requirements, I don’t think they have been spoken to like that. I have since phoned her up and told her we won’t be going there again after the way she embarrassed me in front of other customers. She tried to claim there were no other customers in the shop, there were actually 3 others, but even if there hadn’t been, does that make it right? Disgusting. Her family then thought it appropriate to mock me.