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4.0

Based on 1.309 opinions finded in 1 websites

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Nº 799 in 1307 in Shropshire

Nº 202 of 350 British in Shropshire

CUSTOMERS TALK ABOUT DISHES WITH..coffeemustoldsaladpotatoesbaconroastfishpaypuddingcookedchickensteakpielady
Score

comment_iconOpinions

Staff and manager extremely attentive and lovely despite a busy restaurant! Saw some bad reviews on here but I have to say the manager couldn’t do enough for me, drinks and food came quickly. Only downside would be presentation of my pizza. Brownie was the best I’ve ever had!

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Ciara P . 2024-09-30

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Nice place, friendly staff, food smelt lovely, would go again, plenty of parking, plenty of drink options and food looking at menu

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Paul . 2024-09-29

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Called through tonight for dinner and were turned away as we weren’t staying in the hotel, to be told we don’t serve the general public was just outrageous. Completely ridiculous.

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Sara H . 2024-09-29

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Very good dinner at Oswald Cross in Oswestry. Served by Leah, Cody and Cooper, who were great hosts and very helpful. Great value for money-would recommend.

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Thomas W . 2024-09-28

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We had breakfast and an Evening meal here. The place is spotlessly clean. The staff were very friendly, efficient at what they do and also welcoming. Not a particularly extensive menu but with something to suit most tastes. Prices were about average. The breakfast was not a buffet style affair but with a waitress taking the order and the breakfast cooked to order. This procedure was slow compared to a Buffet and does not suit if you are in a rush, Both Breakfast and our Evening meal were cooked well and attractively presented. The place was in good decorative order and seemed well cared for

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Jennifer259 . 2024-09-25

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Lovely pub meal made better by warm friendly staff, Sophie and Alfie are brilliant and a credit to your company. Will definitely visit again. Thank you

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Alan H . 2024-08-02

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Fantastic service and food! The staff here are so friendly and helpful! A big shout out to Sophie and Alfie! Thank you so much.

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Elliw R . 2024-08-02

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Stayed at the Premier Inn next door again and had our breakfast at Oswalds Cross - as usual the service was friendly and efficient and we like that the food is made to order so it arrives fresh and hot. No frills just good value and we will undoubtedly return.

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Lindapindi . 2024-07-22

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Awful place. Staying in premier inn next door. Popped in tonight for a beee at 2120 and guy behind bar said no tills and they have stopped serving for the night. Even though i walked tbrough door and he rang bell for last orders. Same happened friday night.

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Mark . 2024-05-26

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Our meals was all excellent Our drinks was served perfect Staff was extremely helpful and friendly and very polite We will be back soon

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francesca D . 2024-05-12

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We visited on an extremely busy night.The food was excellent, Jade our waitress was very apologetic because there was a slight wait for our food and drinks. Jade is an excellent ambassador for Table Table .Will definitely return.

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Keith B . 2024-05-07

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I was passing by and decided to pop for Breakfast and it was amazing thank you Alfie for extra crispy Black pudding I am sure I will come back again

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Mystery Dinner . 2024-04-27

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Organised and a good value filling breakfast. Staff were great, thankyou to Alfie and Hayley, polite, friendly, helpful and welcoming, would return again.

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k m . 2024-04-26

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Great food. We had a main and desert, and both were good value for money and very nice. The service, was good and the staff were lovely.

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KimS4779 . 2024-04-09

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We stayed in the premier inn next door we were booked in the table table bar and restaurant next door. I ordered the garlic mushrooms they were all batter over cooked, then I ordered a sirloin steak medium to rare when it came it was as tough as old boots , the only positive was the breakfast no complaints

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stephen e . 2024-04-08

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Have eaten here fairly regularly over the years and I do not feel that the change of policy with regard to placing ones order has enhanced or helped the experience one iota.This is obviously not the fault of the staff but am advised it is "HO" policy.One of the benefits of visiting here was that at least it felt like a restaurant and not a pub.Cost saving maybe but improving things NO!

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Daithomas . 2024-04-02

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Great service from Jade. Food was good value for money. The location is perfect for anyone visiting the veterans hospital in Oswestry.

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Sarah C . 2024-03-13

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Terrible steak!! Outside had only just been cooked, impossible to eat as it was like an old boot!! Took it home for my dog. Not once was I asked was everything ok . Service not good either, the other two meals weren’t too bad. Not a pleasant experience. Won’t be back any time soon!

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Vacation58776777538 . 2024-03-09

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Restaurant handled a large group of us, food was good but unsure on portions, I ordered a pie with mash but I had very little mash and peas yet one of my friends had almost double on his plate. This is probably down to the restaurant rushing to get out a large food order but the kitchen pass quality inspection was missing the day we visited.

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Martyn P . 2024-03-06

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Good value food, well cooked and well priced drinks. We were served by Jade who was charming, delightful and made our visit enjoyable.

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Richard T . 2024-03-06

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I was passing by and decided to pop in for breakfast Friendly staff quick service and tasty experience thank you very much

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mysteryemigrant . 2024-02-29

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Big shout out to Martyn. We are a family of 18 who were visiting on our way to a family wedding. Martin went over & above to accommodate us all together and ensure we had everything we needed. Food arrived quickly and was delicious. Thank you team. We also had breakfast the following morning and once again the Team were extremely friendly, breakfast buffett was varied and those who ordered cooked breakfasts were happy with their food. 10/10

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myreviewsju . 2024-02-26

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Great service great steak, our way to Alfie was very professional, works very hard and friendly. We will definitely visit again.

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Heather D . 2024-02-05

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Great service and fantastic food. Came in for lunch and had great service from Andrea. She was very attentive and friendly. Would highly recommend.

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D1116DSsarah . 2024-02-04

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Fantastic food and service! Jade our server was professional, polite and friendly as well as all the other staff there. Great atmosphere and would definitely come back again. Would highly recommend if staying in the premier inn hotel next door.

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nicolatwaites . 2024-01-28

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Lovely atmosphere here nice place to relax when I have to work in Oswestry and very helpful staff, food was very nice and good value for money. Will definitely be returning

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hannah16798 . 2024-01-25

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I have smothered platter and it was amazing, friendly staff and tidy restaurant simply good place to chill I hope to visit again in future

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mysteryemigrant . 2024-01-25

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the food was absolutely lovely with a nice atmosphere. The staff were very friendly and attentive the whole time we were there!

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Sophie P . 2024-01-25

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Great food in warm surroundings was just what I needed on a stormy night, served by pleasant young man in blue shirt, well done young sir

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Connector29160859027 . 2024-01-24

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Went here for business meeting was very professional i love the food every time yum yum yum!!! Come here 3x a week with family also good range of food

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sharron j . 2024-01-24

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Took my 10 year old granddaughter without booking. The restaurant was very quiet and lots of empty tables throughout. We were shown to a very small table for 2 near the entrance. The table legs were uneven and my rock hard chair was sloping forwards,...

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Looefan . 2024-01-12

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I was having a stressful morning due to trying to complete a unit submission for my university course. I was staying next door at the Premier Inn and the Internet was very slow/not working. This was reported at Reception who also said they couldn't access...

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Alison H . 2024-01-10

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We were shown promptly to our table. When the food quickly arrived it was hot and well cooked. Jade our server was friendly and helpful, thank you.

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B8830PIcarolynw . 2024-01-02

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Had an amazing Christmas day lunch staff friendly lovely table Would definitely go back Highly recommend

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Shirley J . 2023-12-25

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Hayley who was serving, was the height of friendliness, cheerfulness and efficiency. A lovely start to the day. Good selection for continental breakfast.

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martintY9506OW . 2023-12-21

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Absolutely wonderful. JADE was amazing, I'm disabled and she couldn't do enough to help me, a very helpful and friendly young lady. Very hard working and made it very nice to be there. Sorry for late review but haven't been well. Thank-you for everything you...

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mags160671 . 2023-12-17

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Staff disinterested. Absolutely no hospitality. No one cared to ask if the food was nice. No one wanted to clear the plates.

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JANETDENISE . 2023-12-10

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Had a fabulous dinner at Oswald’s Cross on Saturday night. We are off the festive menu which was really good value for money and …….. it’s never too early for Christmas Turkey is it !!

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Herbie C . 2023-11-21

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Myself and my family where visiting from Scotland. The staff are so lovely and the food was great. The staff were so good with my autistic daughter. Thank you guys.

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194fionaf . 2023-11-21

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Initially greeted by young lad who was not ideally correct in his approach to customer service. Needs further training on how to give customers time to get in. Young lady took our drinks order, then he came and took our food order. We weren’t convinced...

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wellsf634 . 2023-11-19

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The staff was very polite and welcoming. Food was great wasn't waiting long.thank you to all the staff will be coming back

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Chantelle H . 2023-11-15

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Food was excellent, staff were super friendly and very efficient. The guy that greeted us explained that they were short staffed and asked us to be patient, but our wait for food was no longer than any other busy pub on a Sunday lunchtime. Great...

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Cat W . 2023-11-12

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We come here a lot Usually a good place to eat Sat here for an hour and food still not delivered and no one is bothered to come and say sorry for your wait !!! Place is dead few other customers Terrible terrible service tonight...

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Chloe A . 2023-11-07

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Excellent ! Excellent service by Dawid. Staff were very polite. Lovely choice on the menu. Food was well presented and tasty. Really wnjoyed the Caramel Apple Betty with custard.. delicious! Clean and tidy. Would highly recommend and will visit again .

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Debbie J . 2023-11-04

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restaurant was fully booked but they found a table. service was excellent, you'd never know they were so busy and food extremely good with the meals coming in a reasonable time. Will definitely go again

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Colin A . 2023-10-26

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Visited twice recently, first time was told they were fully booked however they found us a table as long as we finished within 90 mins. Meal was ok by the end of our 3 course meal the restaurant was barely 50% full so why were...

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Neil C . 2023-10-13

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Served quickly and efficiently with friendly welcome and conversation. Cooked breakfast came to table at good speed. Continental breakfast had plenty of choice and was fresh. Would highly recommend.

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Global45369771290 . 2023-10-08

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I am not, in general, impressed with these type of restauarants. You know, the ones attached to hotels and, like the Brewers Fare, the same menus, and average, at best, service. However, this is one of the exceptions. Jade was my server, and she was...

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Chris H . 2023-10-08

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One customer review states that "Family and Dog Friendly" which the restaurant is aware of. However, dogs are not welcome in the restaurant,only outside. Visited with 3 elderly family members with limited mobility and one small dog and were turned away after making a booking....

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Cruffa1 . 2023-10-06

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I hadn't been there for a good few years and what a change! Excellent, friendly service, delicious food. All we could have asked for, really.

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ian e . 2023-10-01

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Stay in Premier Inn's and the adjacent restaurants on a weekly basis all over the country, and although the Hotels are always 100%, the restaurants next door can be an absolute S##t show 💩 trust me,, The Oswald Cross Oswestry is however one of the...

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742michaeli . 2023-09-30

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We went for a birthday dinner and went early 5pm on a Sunday for a roast dinner. I thought to give this place another chance haven’t been here for years, read reviews some were mixed. We went there for a roast dinner only to turn...

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Natasha E . 2023-09-17

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Second time we have come here while on holiday and it's the second time they got our order wrong we waiting along time for our food ! It's not some were I will be going back to !

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michelletJ4545JE . 2023-09-11

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Our waitress Jade was fantastic it was nice to have someone who actually understands how to look after a customer. The right level of attention whilst giving us the peace to enjoy the relaxing evening. We will be back tomorrow evening without fail.

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Tourist32813161803 . 2023-09-08

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Had a super lunch. Good food, great service. Excellent value on the 2 for £10 something. Thank you very much x

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GoPlaces45683235978 . 2023-09-02

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Great food. Nice and clean. Background music at the right level . Really enjoyed it. However at breakfast there were simply not enough staff. The young lady in charge was doing a fantastic job and I told her so. But there were quite simply not...

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SMP12345 . 2023-08-26

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Me and my wife came for breakfast, was plenty of food and all came hot, the service was spot on from Janet, she really is a credit to your business

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Chantelle H . 2023-08-26

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Next door to the Premier Inn, we all had breakfast there. I recommend the efficiency and friendliness of Hayley and 'Krazy' Kelsey for both mornings I was there! Food was great! Plus, both evenings I ate 'solo' at the same restaurant and found the food...

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esawynne11 . 2023-08-22

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Jantastic over all, had a great breakfast here served my Janet! What a super star. She even buttered my toast how I like it

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John J . 2023-08-20

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Enjoyed a lovely meal this evening whilst staying at the Premier Inn. Good service reasonable prices and the food was excellent Looking forward to breakfast in the morning

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Serena B . 2023-08-10

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Do not go here if you’re in a rush, or even just want to eat your food within an hour and a half of ordering it. From the moment we walked through the doors it was a bad experience. Sat us down at a table,...

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Anna N . 2023-08-06

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We are staying at the Premier Inn Oswestry and have just come in for dinner. I must say- I’m a fussy eater and my meal was perfect. I had the smothered platter and the selection of meats were all cooked to perfection, all moist and...

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Denise H . 2023-07-17

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Currently checked into the premier inn so this restaurant is convenient. Travelling solo can be lonely so I enjoy speaking with Andrea she is a hidden gem !!! Hope to be sent back to this location. The breakfast is amazing!

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sarah_9870335 . 2023-07-15

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Been coming here for a few years on our way to Wales from Essex (staying at Premier Inn next door). Staff are always friendly and welcoming. Food can sometimes be a bit hit and miss but on this occasion it was great. Nice and hot,...

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DC_ESSEX . 2023-07-07

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It was a random visit, was starving after a busy morning and needed a proper meal Didn’t disappoint 😊

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Kel1511 . 2023-07-06

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Great food... good choice and quality very good. Alfie is a brilliant member of staff. Thank you for the gravy. ☺️

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Paradise29461665145 . 2023-07-03

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Came to have a meal here and the restaurant was nice. Food and service was great. The nachos and serloin steak was tasty and well priced. It neets a bit of an upgrade in the toilets as it was a bit run down but overall...

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roseannam186 . 2023-07-01

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Staying at Premier next door so popped in here for our evening meal. Our Lasagne was fine as were the drinks. But most of the chairs! I pulled my chair out, and to say it was mangy is an understatement. So bad you had to...

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Peter P . 2023-06-14

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Cracking pub! Menu was great, fantastic veggie options! Prices were good and the service from happy smiling staff was impeccable! Alfie and Josh were helpful, courtious and made the experience! Thanks guys! See you very soon x More than happy to recommend Oswald's Cross! Xx

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Michelle W . 2023-06-10

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Very welcoming by all the staff such a friendly atmosphere. We were surprised by how good the food was and what was on offer with the meal deal. Very comfortable seating and the staff were very attentive. Our only issue was it was very cold...

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518lianneg . 2023-06-09

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Amazing food and service today from Chelsea and Alfie. Fast service and enjoyed NHS discount. Good value will definitely return

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maisieleah2002 . 2023-06-08

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Visited for breakfast, Lisa was amazing in her service, nothing was too much trouble. Amazing service - thanks again, would recommend

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mikemR6646ON . 2021-05-21

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Me and some work colleagues enjoy a beautifully cooked breakfast here every Friday. As much as you can eat with unlimited drinks and pastries, as well as fantastic service from the hostess Hayley! Highly recommend!!

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777Niall . 2021-05-21

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5 day biking tour of Wales. Fantastic service from the lovely Lisa. Well looked after. Would definitely come back again.

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chrisrU3100UI . 2021-05-20

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Eat there, booked on a Monday, eat on a Wednesday. The guy refused to place us on another table other than the one "allocated". It was 5:30 pm. Tables were available that had a view other than a brick wall and were not in a passage way. Other customers in twos had tables for four which didn't have a view of a brick wall and not in a thru fare. Doubt it was a Covid mandate but a miserable git waiter on the door who was on a one up manship ego trip.Won't be eating in there again. Also not the economic dining before 18:00 if you fancy pudding, if you start before 18:00 but order pudding after 18:00 you get whacked with the full price of the pudding. One waiter managed to wreck the meal, pity when the rest were pleasent on the miserable table.No tip was given for the miserable table and non accommodating guy.

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LondonTell . 2021-05-20

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What a star ! Fantastic service from Lisa made our morning breakfasts special. Plenty of choice for food and as much as you can eat. Thanks Lisa

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Navigator727826 . 2021-05-20

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Very helpful and friendly, good food, good service. Lisa was friendly helpful and attentive. Recommended.

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neilpL9138BY . 2021-05-20

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Stayed here last minute for four days on a Biking holiday. Lisa looked after our group every morning and did a fantastic job. Great choice of food hot and cold and nothing was too much trouble.

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rawKent . 2021-05-20

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Had a very nice and reasonable Christmas lunch at the restaurant today. Was made to feel very welcome and the food was very tasty and lots of it.

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I6394JCalisong . 2020-12-25

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A lovely meal , prompt service , friendly and helpful staff . would recommend to my family and friends

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344tracyr . 2020-12-25

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Lovely breakfast here at oswalds cross. Very good COVID measures, the two girls Antonia and Hayley were amazing and couldn’t do enough to assist all the people in the restaurant. The breakfast was also lovely, I hope to see you both in the new year.

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StacyJ19861 . 2020-12-16

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I visited this restaurant with my daughter and upon arrival we were greeted by Amelia who showed us to a table after we had completed the necessary requirements of track & trace as we hadn't provisionally booked.Once at the table Amelia gave us enough time to look over the menu before returning to take our order. We didn't have to wait long for our meals to arrive and they were lovely.Another gentleman cleared our table (I think his name was Nick) and took our dessert order.The staff here are very friendly, efficient and nothing is too much trouble.Thank you for a lovely visit and we will definitely be returning again

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V8781ZEArianna . 2020-12-13

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Stayed at the premier inn for the 1 night with my wife. We used the restaurant next door for an evening meal and breakfast in the morning. Staff seam happy to be back at work, food was lovely both dinner and breakfast. Thank you.

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Williams8864 . 2020-12-05

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Came in the day after the pubs reopened and everything was excellent, really enjoyed our meal and the staff all seemed really happy to be back, will be returning again soon.

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Johnj31121976 . 2020-12-04

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I visited for 'coffee' on 24th October after a trip to the hospital. I ended up having continental breakfast thanks to the persuasive power of Hayley! It was lovely her and another young girl served me. How nice they both wee, I could have stayed all day. Definitely visit again once they are open. Food was great and it was nice to talknow to people who engaged in a decent conversation. Thanks.

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katemO2732WJ . 2020-11-07

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I went for a meal with my partner and 10yo old son on a Sunday. We were served by Alex who was lovely, very friendly. We both had a Sunday lunch which was very nice and good portion sizes. My son had a burger which he really enjoyed. We were worried about covid so Alex seated us as out the way as possible, she went above and beyond to help us feel safe! We will visit again!

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Trees1990 . 2020-10-21

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Has a really nice Sunday lunch just on the off chance as a stop off. The food was great and the staff were very good and very covid aware. Great visit well worth a trip here.

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SFB190 . 2020-10-20

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Took advantage of the Premier Inn meal deal. Evening meal was very good, although the steak was a little tough. Good choice for breakfast, all served at the table. COVID secure with one way system, staff in masks, and lots of santatiser available.

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smiler1956 . 2020-10-16

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I visited Oswalds Cross for breakfast on my way to work. I was greeted at the door by a lovely member of staff who explained their covid rules clearly and took me to my table. Breakfast arrived quickly with lots of hot tea, service was friendly and fast. An excellent way to start my day. Highly recommended. Thank you to Hayley and Alex for looking after me!

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DubDubdriver . 2020-10-13

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Having booked a table for 8.30 a week in advance I was told on arrival that next time I should book earlier as they're supposed to stop serving at 8.30. The staff member was nice enough about it but why allow me to book that time slot online in the first place? I wanted to eat after finishing work at 6.30 and driving for 2 hours to my overnight stop. My experience therefore started off with me wishing I'd made other arrangements.I had the salmon which was very overcooked, chewy and tasteless. I toyed with the idea of ordering a dessert but after 20mins waiting for someone to walk by I gave up on the idea - as far as I could tell there was only one other group in the whole place. I asked for the bill when my table was cleared and when it arrived 15 mins later it came with a comment about it being time to cash up so I needed to settle up - not a problem for me I'd been ready to leave for at least half an hour!I'm staying at the Premier Inn again in a fortnight - I'll be going to KFC for dinner.

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Ben K . 2020-10-11

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Lovely breakfasts served here at an excellent price of £8.99 which includes unlimited breakfast and unlimited coffee and teas. I came hereon Wednesday morning the staff are lovely and always make time to have a little chat! You are doing an excellent job

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SamH12675 . 2020-10-07

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Lovely food and service at Oswald’s Cross, I had the tandoori mix grill which was so tasty and My Wife had the ultimate platter, she really enjoyed it. Very good Cover measures. All the staff very friendly we will be ruturning.

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Johnny19677777 . 2020-10-07

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Had a great vegan burger here last Friday lunchtime. Great safety measures in a global pandemic. Great service especially from hayley. We will be back soon

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Oscar W . 2020-09-28

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Do not attempt to visit Oswald's Cross if you are unable to download the NHS track and trace app on your phone. For some unknow reason they are unable to take your contact details using a pen and paper.

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philhL1025JL . 2020-09-27

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My Son invited me for lunch at the Oswald's Cross Restaurant. We both had Chicken Forestiere which was tasty and filling. Customers were seated according to social distancing and service was very good.We were looked after by Antonia who was attentive and efficient. I look forward to visiting again.

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tonyw451 . 2020-09-25

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The food was OK, but not brilliant. Gammon steak eggs and chips for me and scampi chips and peas for my wife. It was acceptable and reasonably well cooked, but not brilliant. I've had tastier ham before, and portions are not very large. However, for this reasonably priced food it was OK

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Geoff L . 2020-09-24

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The restaurant was excellent. Good selection of food. All the staff were always pleasant, morning and night.

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Excursion05180757958 . 2020-09-20

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A fair evening meal A very good breakfast for a touring cyclist .plently of choise . enough tea to float a ship .Will use this location again.

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paulbU9609GX . 2020-09-18

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Visited while staying at the Premier Inn next door. Very friendly and efficient staff, followed all the safety procedures to the letter, we felt very comfortable without it being obvious. Food was pretty good, wouldn’t hesitate to recommend. Breakfast the next morning was fine, all quite tasty, good choice and served hot.

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LuckyJack1800 . 2020-09-15

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Good food and lovely cooked breakfast Lovely staff always had a pleasant morning greating and they even had time for a short chat great when you are staying alonef

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Barry H . 2020-09-14

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British
outdoor_seating_154678takeaway_154678delivery_154678

I must echo the views of others. A really lovely restaurant spoiled by sparrows landing on the the table where cakes are being cut and on uncleared tables. Very unhygienic - there must be a way to stop them coming into the tearooms. Never encountered it anywhere else. Health and safety would have a field day!