Based on 265 opinions finded in 4 websites
Based on 265 opinions finded in 4 websites
Nº 727 in 810 in Richmond upon Thames
Nº 14 of 14 Chinese in Richmond upon Thames
Opinions
Food came very late without any updates on when it would come and was cold when it arrived
Thai . 2024-11-30
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Food very tasty nice order again soon
Ash . 2024-11-28
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I've been ordering from this take away since 2020. I've always been a huge fan, but the last couple of times it's been rank! The first time I thought I'd give them the benefit of the doubt, but tonight I can't ignore it. Do better! I'm not sure if the place has changed hands, but I can honestly say, it was not good!
Sally . 2024-11-23
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Piping hot and very very tasty as always.
John . 2024-11-23
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Lovely food delivered early. Highly recommended
Andrew . 2024-11-21
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thankyou for early delivery & amazing food💜
Eve . 2024-11-21
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The food wasn’t very nice! The squid tasted like flour and dry! The rice tasted like there was flour all over it and the chicken tasted off
Tuula . 2024-11-15
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The squid, dumplings and chicken balls was not cooked it was all flour not very happy
Jeyapriya . 2024-10-05
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They have broccoli in their stir fry mixed veg. Yay! Also would love just a stir fry broccoli dish to be added to the menu.
Tania . 2024-09-22
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Really great food quick delivery will definitely yes again
david . 2024-09-20
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When ordering Chinese, we order from here, never disappointed!
Carolyn . 2024-09-14
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Arrived very quickly and was lovely and hot, would definitely order again..👍👍
stephen . 2024-09-03
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Ordered some food online. It never arrived. Called up the restaurant, person who picked up the phone by the name of David was straight up rude and ended up telling me they never received the order and after arguing for 5 minutes he asks for my order number which I give him which he checks and comes back and tells me that it is done but said nothing if it was sent or not and goes on to say that he doesn't know me yada yada which made no sense. This place should be shut down.
Eddy . 2024-08-24
MORE AT Google
Didn't receive my order, the guy on the phone named David was impolite. Service was awful. No phone manners whatsoever.
Edvino . 2024-08-24
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not sure what happened tonight,our springrolls were burnt on outside & grisly on inside.
Eve . 2024-08-23
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Been a regular customer for over 7 years and counting. By far the best Chinese food around south west london as ive tried many others but oriental chef tastes much better
ToTheMoon AndBack . 2024-08-18
MORE AT Google
Great service and lovely food properly done!!! Thank you,I’ll see you soon again!!!
Valentin Stoichev . 2024-08-18
MORE AT Google
greatful for the phone call to say they had sold out of what I ordered offered me something different. was tasty
Jennifer . 2024-07-28
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The guy was lost and could not understand simple directions, the food was cold
mike . 2024-07-11
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Always Brilliant Fresh! tastes Good!
Rekha . 2024-04-30
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Always Good! 10/10 Hot Fresh Tasty Good Portions Good delivery..
Rekha . 2024-03-15
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So tasty! Best Chinese in Twickenham. Thanks guys!
sarab . 2024-03-02
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Better experience having called Oriental Chef straight after ordering, to ensure no ingredients causing allergies were included, they were so helpful and delivered a perfect order ☺️
Paola . 2024-02-17
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Haven't ordered from here for a long time. it was every bit as good as I remember
Sarah . 2024-01-28
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Fried rice 🍚 should be more browned that's where, you get the flavour but still tasted good.
Zoe . 2024-01-26
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Good food and it was delivered hot.
DONNA . 2024-01-21
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Pork bits were horrible. Rest all very nice
Pooja . 2024-01-13
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Very very Hot! Fresh! n Tasty..👍
Rekha . 2024-01-11
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Rang me to let me know what I ordered they had run out was very good. First time trying chicken buns surprisingly nice. Veg and rice lovely. Sweet and sour chicken too sweet and chicken very dry.
Darren . 2024-01-10
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Five stars, there’s no other way to describe Twickenham’s Oriental Chef. It’s close to the stadium and train station so easily accessible. The people who work there are always kind and in good spirits. The Prawn Fried Rice is in my opinion the best Prawn Fried Rice I’ve EVER eaten. Preparation of my food is always quick (under ten minutes) and they have chairs and a tv that you can sit and watch while you wait. While it’s a bit snug, it’s warm and cozy while you wait for your food. They also have vegan options, and a variety of different foods to try. If you stop in Twickenham, you gotta come here!
Didney220 . 2023-12-22
MORE AT Google
Amazing as Always the Spicy Singapore Noodles were so Tasty!👍
Rekha . 2023-12-06
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food was delivered hot, and taste was good, good value for money, delivery did take about 1 hr. otherwise enjoyed the food
kamal . 2023-11-27
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Absolutely awful food . Ordered once never again.
Kasia . 2023-11-21
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Absolutely brilliant service and food outstanding 👏
Rosie . 2023-11-15
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Food was lovely but it was over an hour to be delivered which I think is a bit long when you’re grabbing a takeaway to save time.
Diane . 2023-11-02
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Food was cold when it turnt up
Kelvin . 2023-10-27
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Always delicious very good food Thanks delivery took bit long than usual
jay . 2023-10-20
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Always a tasty and hot meal. Love this place
Sally . 2023-10-01
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Very big portion and delivered still hot . Very good , well done
Ionela . 2023-09-15
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The food was bland and had no flavor.
adrel . 2023-09-05
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First time trying this restaurant. Food was late and undercooked. Won't be ordering from here again.
Ita . 2023-08-30
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Absolutely lovely. I will look forward to next time. Thanks a million
Nadia . 2023-08-24
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Excellent service and food is great as always
Balwinder . 2023-08-19
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Pork buns lovely everything else bland
Darren . 2023-07-15
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GREAT DELIVERY AND FIOD QUALITY. CHICKEN balls were awesome!!!!
Lukasz . 2023-07-15
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Food was average the pork buns were delicious
Darren . 2023-07-05
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Lovely food as usual and price is affordable...very polite and courteous delivery man... 👍
Gerry . 2023-07-01
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Love this place! Excellent food and always hot! Thank you
Sally . 2023-06-24
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We moved away from the place but still coming to pick up our usual food. Chef is very nice and the food is perfect!
Eszter Forgács . 2023-06-21
MORE AT Google
Honestly I thought this place was cheap but when I got the food, for the quality it was extremely overpriced. Never eating this greasy tasteless food again
Eddie . 2023-06-17
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very bad quality slim portion , and small need cuts also the duck slim and full of skin and fat . Oriental Chef used to be one of the best in the whole area but it seems quality and portions are declining .
John . 2023-05-13
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Usually the delivery time was faster about 30' 45' this time from time of ordering to delivery took more than 1h 30'
John . 2023-05-05
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Excellent food as usual. Well done Team OC
Alan . 2023-03-28
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Slightly late but its England v Italy night so understandable. Food great as always
Kelvin . 2023-03-23
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Great selection of Chinese food at great prices, was fresh and tasted good! Look forward to trying more! :-)
NotoriousB . 2023-02-27
MORE AT Google
Once again they cracked the delivery on time of delicious food. Could not recommend more highly
Alan . 2023-02-08
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Really unhappy with the quality of the food, chicken balls; prawns crackers; prawn toast was super oily and tasted of old oil, ribs were dry and meatless, fried rice wet, beef in black beans sauce not tasty beef was super fatty. I had two items missing items for my order, delivered 2 hours late super cold no refund for the missing items. Called up the restaurant twice after the order was placed, to find out what happened, they made me feel like I was causing and inconvenience and because I asked where my order no apology or acknowledgment of the issue, customer service was appealing. Super disappointed, absolute waste of money.
Kamala Senathirajah . 2023-01-22
MORE AT Google
Order took over two hours to be delivered. After an hour and 20 mins I called only to discover the order had not even been started. I was informed it would be another 20 mins but took 40 mins. The delay I was informed because it was the weekend and the end of the month (21st!) and therefore busy.
Amanda . 2023-01-21
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Worst Chinese I’ve ever had the food was bland,cold and the food service and the delivery was so slow waited over 2hr30 for poor food very very disappointed
Alex . 2023-01-21
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Good food with less oil. I can say perfect
Ruchira . 2023-01-18
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For a Chinese takeaway the food was average. Very watery bbq sauce on the ribs. Portions a good size though for the price.
Mark . 2023-01-13
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Absolutely horrible service. Food did not arrive but was still charged full amount. No refund provided. Avoid.
James . 2023-01-13
MORE AT Google
I just feel that 1hr 10 minutes is a long time to wait for some noodle and rice dishes. They weren’t piping hot and the chow mein was very dry. Beef in oyster sauce was lovely though.
Diane . 2023-01-10
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Tried some new dishes - also excellent.
Alan . 2023-01-05
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Very good food and on time. Hot on arrival too
DONNA . 2023-01-02
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Not good!!!! actually worse chinese we have had. I called restaurant and they were very unhelpful. Food was late and not very warm Special rice - all stuck together not nice - over cooked Prawn on toast - soggy and full of oil Seaweed - chewy and clingy in the mouth not nice Sweet and sour chicken - tasteless and soggy Crispy lamb nice - not crispy Prawn cracker - ok oily Chow mein - ok The staff were unhelpful and rude asking me where i was from. Didnt offer replacments or any help so thats a waste of £40 which was a christmas present wont be going here again, only place for this food os the bin. I dont normally like to complain but this was that bad!!!
annette . 2023-01-01
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Delivery driver went to the wrong address and then tried to blame me for having the incorrect details. When I showed him on arrival that my address was in fact correct he just said….,oh!
Mark . 2022-12-23
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Great food -friendly delivery.
Alan . 2022-12-17
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Very good service and food was excellent.
Rohit . 2022-12-17
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Excellent food and prompt courteous delivery.
Alan . 2022-11-22
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Excellent as always guys keep up the good work
jay . 2022-11-20
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Thank you do much delivery Food best in town
Ash . 2022-11-06
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Fantastic food, I was very happy with all of it.
David . 2022-11-06
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Had an insect in my rice they did change it but couldn't eat the rest after that
chris . 2022-11-02
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Delivered wrong item and the rest of the food was cold and insipid.
charlie . 2022-11-01
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This place is great value for money, the food is good and I will continue to buy from them. A happy customer. Usually the food is fresh, but they should keep an eye on that, please.
Atul . 2022-10-02
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Not sure what I received but definitely wasn’t Kung Po Chicken & Singapore fried noodles Looked like chicken stew & wet spaghetti 100% inedible
Joanna . 2022-09-24
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Love the food from this place, always tasty and always delivered hot.
Sally . 2022-09-11
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Awful drenched in sauces that all look the same could tell the dish’s apart, over priced for the quality of scallops. Disappointed Considering the prices.
User . 2022-09-10
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The sweet and sour prawns were grey and we could not eat them. Very disappointed as it is my favourite dish.
Marlene . 2022-09-09
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I've been ordering from this place for pretty much the last 8 years and have never been disappointed. Lovely food and quick delivery, always my go to for a good takeaway!
Richard . 2022-09-04
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Tasty but my sweet and sour was spilled at the bottom
Abby . 2022-08-28
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Beautiful food - hot, wholesome and delicious
Alan . 2022-08-16
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Brilliant food and service. Thank you very much.
Neil Novis . 2022-08-13
MORE AT Google
So Good! Hot n fresh! Thai green curry had a lovely kick! to it👍
Rekha . 2022-08-05
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Fabulous as always. Good food denigrated quickly by a friendly driver
Stacey . 2022-07-29
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Friendly & polite telephone booking service. Efficient. Started using them in 2019 for a once a week or 2-week change. Enjoy the duck, chicken & sweet & sour pork menus, & fried rice special or egg fried rice. Plenty of vegetables. Improved over last 2 years though a bit less pork in box now. Prices fair. Delivery to home usually prompt - not often more than 10 minutes late (or early). Food is piping hot.
Carol Wain . 2022-07-29
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Excellent as usual - still my favourite
Alan . 2022-07-24
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The meat was green/grey colour- I didn’t eat it.
Tamara . 2022-07-20
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Some Undercooked & inedible. The rest swimming in grease. Only thing could finish was the can of drink
melissa . 2022-07-09
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What a food will never eat again
Dula . 2022-07-06
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Always good, fresh food, love almost every food except the chicken bun (feel like was just heated in microwave, not much filling in it...have to throw it in the bin) and crispy chicken (tastes flour not chicken and NOT crispy at all, waste of money to be honest) will not order those food again... Friendly people... Any fried rice is good (beef, duck, seafood fried rice, seafood dishes is nice too, chicken with mushroom & bamboo shoot, love it...
Zoraya Dijamco . 2022-06-22
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Usually very nice but now very very expensive and food was not up to much sadly
Mr . 2022-06-17
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The food is so good I ordered to take with me on a self catering holiday in Devon. First few nights sorted with my favourite food ever.
Alan . 2022-06-05
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Worst satay sauce I've ever had.
Katie . 2022-05-16
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Great food - hot - fresh - tasty - my go to Chinese takeout.
Alan . 2022-05-04
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Always prompt food is always hot fresh tasty! 10/10👍
Rekha . 2022-04-01
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Always great! This time it was a big order, as had family visiting. Everything was spot on. Even accommodated all special requests. Wouldn't go anywhere else.
Tony . 2022-03-19
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Fussy normally but better than average IMHO
Chris . 2022-02-22
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Great Friday night take away. Food as always was delicious. The never disappoint.
Angie . 2022-02-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Quite the worst customer service I have experienced. I made a mistake and called up literally a minute after to change it and they said it’s fine to change it with them without any issues. Twenty minutes later they call me to say it’s already been delievered somewhere else and I should try to use the app?! I would have cancelled it but they assured me that it’s all good until the food has left the place. Very rude, I tried to find out why they didn’t let me know earlier but I guess they wanted to get their money. Eventually they just hang up on me. No sorry, nothing. Because of that I’ll advise you to not order because clearly they can’t manage with an issue and are very impolite. I certainly will never order food from here even if it was the only place open left!
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