Based on 4.288 opinions finded in 3 websites
Based on 4.288 opinions finded in 3 websites
Nº 723 in 810 in Richmond upon Thames
Nº 13 of 14 Chinese in Richmond upon Thames
Opinions
They forgot to put one dish in the bag. They were very apologetic and send it out immediately. Consistently a good standard of food.
Rebecca . 2024-11-23
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Bit of a problem with delivery but these things happen, food was good in the end.
Stephen . 2024-11-21
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my order was late so phoned restaurant and told them them told me it will be in 10 mins didn't coming 10 so phoned them again didn't answer ,my order came 20 min late with no apology
terry . 2024-11-20
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been eating their food for 56 years, still good 👍
Marcus . 2024-11-15
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Pieces of mussel shells left in sauce so unsuitable for children and elderly!
AINTZANE . 2024-11-11
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King prawn was hard as rock like it’s been microwave bit of disappointment as we pay dearly for them . Rest of the food was good .
Bhaskar . 2024-11-04
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item was missing.. there was a spillage of sauce all over the bag
Pranaay . 2024-11-02
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Food arrived hot and on time, very nice driver. The ribs are a joke and an embarrassment. They were so burnt and chewy, even the foxes walked away.
AnnaMarie . 2024-11-02
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Great tasting food. Special butter prawns and chicken with vegetables are amazing. Overall great food and been using them for years. Great service deserving 5 stars overall
Shahid . 2024-10-31
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Most of our order was inedible. Meat quality was atrocious. “Ribs” were strings of fatty chew. Absolutely appalling. Will never order from here again.
Melanie . 2024-10-31
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Me and my partner ordered from you this evening and we where over the moon with the food. Loved the extra special touch of the free prawn crackers and fortune cookies.
rebecca . 2024-10-25
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Staff are amazing! Food was great!
shaquille . 2024-10-20
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Normally lovely today stale and cold chucked most away
Carly . 2024-10-19
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Was delivered in a lovely box, food was lovely. Best Chinese ive had
Annaleigh . 2024-10-19
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I ordered Singapore fried rice and Malaysian fried rice. The containers had no marking on which rice was which. As a Malaysian myself, I would’ve known the difference between a Singapore fried rice or Malaysian fried rice, but unfortunately they’re both tasted exactly the same. First time ordered, but unfortunately we’re very disappointed.
Harjit . 2024-10-18
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First time, liked portion size and taste. Will definitely give it another go
EDWARD . 2024-10-18
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Food was spicy even though no warning was on the description. Order was late
Erin . 2024-10-15
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Late. Came by push bike. So not suprising
David . 2024-10-12
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I’m not going to order again- food ok , nothing really special. I was sent wrong food, called them no even an apology just they really busy. They could not care about what they sent ! I was promised to stuff I actually ordered but surprise , surprise never arrived. I would wouldn’t recommend
Marta . 2024-10-12
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Great service, the food arrived on time and the portion size is amazing! Food tasted amazing, 10/10 recommend!!
selena . 2024-10-09
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My go-to for Chinese takeaway. Consistently delicious, always comes piping hot and good portion sizes!
Aya Nouwailati . 2024-10-08
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Took 1.5 hours. Average food. Wont order again
Victoria . 2024-10-04
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Completely ignored order notes so didn’t eat the food
Alice . 2024-09-23
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Really enjoyed the food. Took about an hour to get it but understandable for a Friday night.
Galina . 2024-09-20
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I was sent the wrong order, I asked for king prawn vermicelli (£12.99) and got satay chicken on skewer (£9.95) which I cannot eat :-(.
Ken . 2024-09-17
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Good portion and tasty but the fried noodles I was expecting a thick egg noodles but it wasn’t
Roger . 2024-09-15
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Rubbish food. Very thin rice that has no taste. Chicken slimy and not cut properly and begat lea not cooked in the dish.
Pooja . 2024-09-13
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wrong noodle dish sent, no prawn in a special chow mein, won ton soup was hard and over cooked, random flavour combinations
Patrick . 2024-09-01
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Delicious food. Arrived hot. Delivery driver was pleasant. Thank you !!!!
Amber . 2024-08-27
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Placed an order at 19.07 and it arrived at 20.55. I was told at 20.25 that it would be 3 minutes. When it arrived, it was cold and missing all the drinks that were ordered and charged for.
Katie . 2024-08-25
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Always order our Chinese from here. Good portion sizes and good service. (First time out aromatic duck skin wasn’t crispy and duck a little over cooked ) still happy with my order.
Georgina . 2024-08-24
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I used to use this take away quite a bit years ago. Gave up on it because always the soup, or the sauce, something inevitably leaked or the bottle of coke wasn't in the order although I paid for it. Decided to give it another go tonight, nothings changed for a small amount of care the food would have been nice but it seemed like it was thrown into the bag. Soup leaked into the sweet & sour chicken balls which were packed upside down so escaped their packaging & were soaking. Awful never again!
JA . 2024-08-10
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Not brilliant, the thai element ordered was not edible.
Tamahra . 2024-08-04
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Chow mein was very salty. Hardly any beef in the curry was just onions. Doughnuts forgotten for the second time which I can't get a refund. Not great.
Sathiharan . 2024-08-04
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In generally not bad. However the Thai chicken rice is not the traditional Thai rice dish with chicken but some regular fried rice with less vegetable and extra ketchup and syrup mixed in. Prawn foo yong is unevenly seasoned - a bit chunk of it is very salty. All the rest is fine.
Grace . 2024-07-14
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It was edible. Wouldn’t order from again to be honest, one of the worst Chinese I’ve had in a long time. Nearly £60 spent to not enjoy the meal.
Kyle . 2024-07-09
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Pedí solo comer, pensé que era local a donde me alojaba, pero entró en pánico cuando pensé que estaba a muchas millas de distancia. Llamé al restaurante para revisar, dijo que el conductor estaba en camino y estaban muy ocupados. El conductor llega unos minutos después. La comida estaba caliente y deliciosa, el pollo estaba tierno, Pathia impresionante, chowmein verdaderamente delicioso. Este es un cliente muy feliz. Si me alojo en la zona de nuevo sin duda pediré a China Magic sin dudarlo. Chicos estrella de oro.
Jeanette R . 2024-07-05
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szechuan chicken was so awful it tasted and smelled off, sauce was awful too and I couldn't eat it at all.
Erica . 2024-06-24
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Although it was slightly late we were updated so it wasn't a problem. The food was very good.
Steve . 2024-06-22
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Excellent food, lovely and hot when it arrived.
Chris . 2024-06-16
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The food arrived on time and was very good quality. the only issue I had was that the restaurant missed an item but as soon as I called they were very apologetic and immediately dispatched a replacement. theis was delivered within 15 minutes. very good customer recovery. 👌 5*
Siddharth . 2024-06-15
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4.5/10 had better not terrible but not good..
Emmy . 2024-06-07
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First order from here, primarily because of the 40% discount on Just Eat. It was o.k, but would I order again - probably not. We ordered - Sweet & Sour King Prawn Balls, they were o.k but the sauce was a little too sour but no major problem. Plain Chow Mein, again o.k but a little dry and the noodles were thread egg noodles not medium egg noodles....you may say, what's the difference....there is, believe me, in texture and moisture retention etc Chow Mein is generally Medium Noodles. Salt & Pepper Ribs, small portion, ribs weren't Pork but Lamb with no mention of this on the menu that I saw. They were once again...just o.k but would have preferred Pork. Crispy Shredded Beef, more batter than beef and just o.k again. On the whole, just o.k, a bit expensive for what you get as are most Chinese take-aways and restaurants, god knows why. Would I order again - probably not, unless the deal was very good but it was worth a try at 40% off the already inflated price considering what you get - 4 items £30 or close to it and that was with discount.
Marcus Kelly . 2024-06-07
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Food arrived super quick within 20mins. I think this driver is quick at getting to locations as the food was piping hot. Very pleased!!
Asha . 2024-06-04
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Tasty food, arrived hot would definitely order again.
Aiden . 2024-06-02
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One of the best Chinese I've had. The Wonton soup was a highlight.
Casper . 2024-05-18
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dry ribs were lamb i don’t eat lamb
Michelle . 2024-05-14
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Don't know what is happening with these guys used to loved the food but now not so good ordered 2 plum sauce one was a mixture of sauce and oil ? and also ordered 7 veggie spring rolls but got 2 both with chicken in them ?
justin . 2024-05-07
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Food quality was so bad. Ended up throwing all the food in bin and reordering from a different place. Kindly try to improve on the quality of ingredients
Madhu . 2024-04-30
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Be very careful who you give your card details to.
Alex C . 2024-04-29
MORE AT Google
Very tasty, fresh, absolutely banging
Umar . 2024-04-27
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Absolutely shocked with how amazing the food is. I will recommended this Resturant to anyone looking for a cheap tasty Chinese meal. Thanks China Magic
Joe . 2024-04-26
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Not nice at all.. not worth the money a bit worried about eating it now.. i’m not sure if that is the best quality chicken I’ve ever had.
Michael . 2024-04-25
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Lovely food.. Fresh, hot, and tasty... Worth every penny... 👌🥰
Gerry . 2024-04-19
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lot of times ordered before but this time food was very disgusting spicy not possible eat Singapore vermicelli, I know it must to be spicy but not like this time you could not breath so so spicy. I asked for refund
Daiga . 2024-04-13
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CHINAMAGIC IN TWICKENHAM Ordered a meal from China magic in Twickenham at 7.57 delivery time was meant to be 8.57 then on the confirmation email it said they were running 10 minutes late so would be here at 21.04, it still was not here at 21 41 so called them and they said its just left here a minute ago, he tried to say that the chef had to take his lunch, what a load of rubbish, he then tried to tell us that we have only been waiting for 45 minutes since the order was put in. I told him that this happened on the delivery before last from them and I will not be ordering from them again. Then a couple of minutes later he called back to say that the ticket was read wrong and he has had to reprint it, so what's the truth either you have done the meal and sent it or you haven't and as for the chef going for lunch! I would advise people not to order from CHINAMAGIC if you are looking for a reliable company and as for the excuse the chef had to take his lunch we'll bully for him while they leave their paying customers to go hungry. The delivery guy has just turned up at 10.03pm I asked if he is employed by Chinamagic and he said yes and I said that we would not be ordering from them again and when I said what happened he agreed they had lied over the phone. This is a personal experience of Chinamagic and I refer to it as a personal experience of their delivery service but this customer they have lost now for good.
Heather S . 2024-04-06
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Delivery was fine. OK sauce was more like watered down gravy. Can't complain about the rest of the food.
Stephen . 2024-04-04
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Food was cold , doesn’t taste anything like a Chinese, , and the portion size for the amount of money it cost is a joke
Paul . 2024-03-30
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It was delicious! I recommend it
Belle . 2024-03-25
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Good stuff and delicious food .food was amazing and stuff were friendly and sociable.i received my order very quick.and i am happy with the management of this takeaway shop.
Getaway56262776704 . 2024-03-11
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I got my delivery earlier than expected. This is my second time ordering from China Magic and i am extremely pleased yet again! Thank you very much China Magic for providing such amazing good quality food! It was delicious and i am going to be continuously ordering from here!
Belle . 2024-03-11
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I ordered from them according to reviews, it didn’t meet what I was expecting. I wouldn’t be ordering again but that’s based on taste, i didn’t like it but others might
Ranjit . 2024-03-06
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The food tasted delicious and was delivered on time. I was not expecting much but it exceeded my standards! It was amazing!!
Belle . 2024-03-05
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First time ordered from here and we are hooked! Can't wait to try other things from the menu. We loved our crispy seaweed and prawn chow mein. They were very generous portion size and they packed good amount of prawns. Thank you. God bless your business :)
Fatema Mohsin . 2024-03-04
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Contrary to the bad reviews on here we've had an excellent experience. Very friendly delivery guy, deliciously excellent food. Since we ordered for the first time from here we ordered small, just crispy seaweed and King Prawn Chow Mein and we loved every bite. Generous portions so justifies the price really. I wish more people who had enjoyed their food from here would come forward for reviews. We are going to try other things off the menu soon.
Fatema M . 2024-03-04
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This doesn’t taste like Chinese food at all. It is probably made by someone from India not China and it tastes like it. Cheap fat chicken, supermarkets sauces, supermarkets frozen vegetables. Chicken spring rolls have tiny amounts of chicken inside. Isn’t tasty actually. Very oily. Waste of money. Better Choose proper Chinese take away.
Peter Cze . 2024-02-25
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i asked not to provide no garnishes, vegetables or onion and they sent it anyway like spring onion and cucumber. i have severe allergies and lucky i smelt the onion otherwise i could of ended up in hospital and of died if an ambulance hadnt arrived quickly. also i ordered the food quite a while ago for 20.15 but was quite late. i have photo evidence of the things im highly allergic too.
vicki . 2024-02-24
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Very average at best and hideously overpriced for the quality and portion size. The ‘homemade satay sauce’ comes as a tiny dipping sauce portion yet is charged at a ludicrous £4.40. Main meals are equally overpriced since there is no option for a full portion, instead you have to select rice or noodles as an ‘extra’ which comprises 60% of the container. Would not recommend compared to similar restaurants I’m afraid.
Jeremy . 2024-02-20
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I’m not sure why this has so many bad reviews. I suspect it is because they are mostly old ones. The food I received was good. It was tasty and hot, I would say it’s a little overpriced. I ordered from here as my regular Chinese doesn’t deliver in the day time. Overall a good experience. Driver was polite and friendly
Loubylou . 2024-02-20
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Very good food , arrive early Thank you
tinu sood . 2024-02-19
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Really lovely food! Drive was brilliant too
Alex . 2024-02-18
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Original order was for 1345hrs. The time was changed by 15mins. Not a big deal but it gets them out of being reported as delivering late.
Anne . 2024-02-13
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I ordered the rice pithia and it said on the menu that it came with chicken, duck shrimp and King prawn. but there was only chicken in the rice dish. it was tasty but lacked these ingredients.
Andrew . 2024-02-02
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First time I ordered from this shop. Arrived just under 10 minutes late, portion size of curry was a lot smaller than I normally get and ordered prawn crackers as a dish and got a small bag like they give you for free if you spend over a certain amount.
Suzanne . 2024-02-01
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Tasty food as always. My teenage daughter is a very picky eater but whenever we order from this place, she always says "Yes" straight away. Food was delicious and the delivery guy was very cheerful and friendly. Excellent all around.
Rowena . 2024-01-26
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Food is horrible d won’t be back at all
kirima . 2024-01-24
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Always great food, good taste 👌
Marcus . 2024-01-22
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the food was brilliant I really enjoy it
Sean . 2024-01-13
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the food was bland, cold and didn’t taste like it had any flavour at all. i want a refund
Simone . 2024-01-06
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Respectfully the worst thing I’ve ever ordered
H31ana _2 (Helana) . 2024-01-03
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This is the worst Chinese i have ever ordered. There was another one equally worst Chinese i have had in Liverpool, and i thought it can never get worst, but China Magic managed to proof that there is always worst exampleout there. We ordered the beef with peppers and black beans, also egg fried rice.The beef was old, big pieces, a lot fat. The sauce was bad and the food overall blant and bad. The rice was jot as bad, but still bad. The best thing from this order was the Coca Cola and Fanta! Avoid, avoid, avoid!!
Elijah P . 2023-12-30
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The worst Chinese food I’ve ever eaten
Caishen . 2023-12-23
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Been coming here for 57 years, title of restaurant changed a few times but food has always good 👍, trust me.
Marcus . 2023-12-21
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The vegetarian spring rolls were amazing, I liked the lamb but the sauce was very oily. I would order again but a different dish next time.
Marian . 2023-12-13
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We order China Magic quite abit. Its our go to place for Chinese. All food comes fresh and tasty EVERY SINGLE TIME. We get the food in good time, piping hot and there isn't one time that I don't clean and lick the plate clean. Best dishes are the special set menu for 1 with egg fried rice, sweet and sour chicken, soup and a drink. Crispy beef with chilli and honey ribs are excellent. They always send it with fortune cookies and free prawn crackers! I wish more people who enjoy their food would leave a review because it seems only the customers who complain are leaving it.
Khuram Sheikh . 2023-12-08
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China Magic 106 Heath Road, Middlesex, TW1 4BW Possibly the worst Chinese food I have ever eaten. If I had been dinning in, I would have sent it straight back or refused to pay, unfortunately I had it delivered and obviously could not inspect the food until after the delivery driver had gone. The order consisted of the following, spare ribs: 2 totally dry ribs (literally cremated) with some sort of dried out mess at the bottom of the tray, seaweed: there was probably 5 spoonfuls in the dish and no crab dressing, satay chicken: almost as dry as the ribs sitting on some lettuce that looked liked it had been in the fridge for a couple of weeks, prawn toast: this was so greasy in was just unpleasant to eat and finally spring rolls: I took one bite, not only where they just soaked with fat but had absolutely no taste. I will never order from China Magic 'restaurant' again and would advise anyone else to look elsewhere – I paid just under £15 (inc delivery) after a 20% discount. I feel absolutely conned.
Tony . 2023-12-07
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China Magic 106 Heath Road, Middlesex, TW1 4BW Possibly the worst Chinese food I have ever eaten. If I had been dinning in, I would have sent it straight back or refused to pay, unfortunately I had it delivered and obviously could not inspect the food until after the delivery driver had gone. The order consisted of the following, spare ribs: 2 totally dry ribs (literally cremated) with some sort of dried out mess at the bottom of the tray, seaweed: there was probably 5 spoonfuls in the dish and no crab dressing, satay chicken: almost as dry as the ribs sitting on some lettuce that looked liked it had been in the fridge for a couple of weeks, prawn toast: this was so greasy in was just unpleasant to eat and finally spring rolls: I took one bite, not only where they just soaked with fat but had absolutely no taste. I will never order from China Magic 'restaurant' again and would advise anyone else to look elsewhere – I paid just under £15 (inc delivery) after a 20% discount. I feel absolutely conned. Phoned the restaurant and the 'manager' said that shift 1 was not on at luchtime and shift 2 was doing the work . What sort of excuse is that. Then he added that he added that he had to sack the chef on shift 2.
Uranium MC . 2023-12-07
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I ordered through Just Eat who rated this as a 4.1 China Magic 106 Heath Road, Middlesex, TW1 4BW Possibly the worst Chinese food I have ever eaten. If I had been dinning in, I would have sent it straight back or refused to pay, unfortunately I had it delivered and obviously could not inspect the food until after the delivery driver had gone. The order consisted of the following, spare ribs: 2 totally dry ribs (literally cremated) with some sort of dried out mess at the bottom of the tray, seaweed: there was probably 5 spoonfuls in the dish and no crab dressing, satay chicken: almost as dry as the ribs sitting on some lettuce that looked liked it had been in the fridge for a couple of weeks, prawn toast: this was so greasy in was just unpleasant to eat and finally spring rolls: I took one bite, not only where they just soaked with fat but had absolutely no taste. I will never order from China Magic 'restaurant' again and would advise anyone else to look elsewhere – I paid just under £15 (inc delivery) after a 20% discount. I feel absolutely conned.
tonykew2016 . 2023-12-07
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I ordered the special chow mien and it was not as described. It had no duck in when it said it would. The delivery driver was nice but he did not read the delivery instructions - they never once have.
Milly . 2023-12-06
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Delivery service fantastic always on time, food is lovely would recomend
aimee caswell . 2023-11-27
MORE AT Google
Great food! Tiny portion of satay sauce which was disappointing but other than that was delicious
Chloe . 2023-11-21
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Food was okay but satay chicken didn't taste of anything much and fried rice was brown which was a bit strange. Personally l didn't like it much and l would not order this dish again.
Lynne . 2023-11-12
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Driver didn’t have change. Had me wait another 5 minutes to then leave. Worst service ever
Danny . 2023-11-07
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Best chinease food I have ever had .
Harry . 2023-10-28
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missing duck and took longer then said
daisy . 2023-10-23
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I got a Thai green curry I had to put it straight in the bin it was awful
Jane . 2023-10-23
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Ordered set meal for 2, asked if we could swap a meal told we could, ordered on just eat paid then got a call to say actually we couldn't swap meal as chef refused. Meals were alright but shame we weren't given a choice to swap
Laura . 2023-10-22
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Excellent food and listen to customer requests.
Varouz . 2023-10-19
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Staff very rude, shouting and swearing at me when I asked why I didn't get my fifth card for this order, to get the discount for the next order, which would be the 6th. You can check my order history for this take-away restaurant. Please advise on this and when you'll see I am entitled, please email me my discount... Hoping to hear from you soon... Thank you.
LUIGI . 2023-10-16
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noodles are diffrent then usual. and the shredded chicken is rather hard than crunchy disappointed
rahma . 2023-10-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Quite the worst customer service I have experienced. I made a mistake and called up literally a minute after to change it and they said it’s fine to change it with them without any issues. Twenty minutes later they call me to say it’s already been delievered somewhere else and I should try to use the app?! I would have cancelled it but they assured me that it’s all good until the food has left the place. Very rude, I tried to find out why they didn’t let me know earlier but I guess they wanted to get their money. Eventually they just hang up on me. No sorry, nothing. Because of that I’ll advise you to not order because clearly they can’t manage with an issue and are very impolite. I certainly will never order food from here even if it was the only place open left!
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