China Magic in Richmond upon Thames

Please could you list that the vermicelli noodles isn't vegetarian, the description doesn't say anything about meat so assumed it was vegetarian

food was due to be delivered at 8.50pm which suited our evening plans. It 9.10pm I rang the restaurant to ask where it was. they said it was just leaving the restaurant and said they'd give a free diet coke as way of apology. the restaurant is 10 mins away from my home so I expected delivery at 9.20pm. at 9.40 I rang again as it still wasn't here. my 2 sons had to leave so got no food. the food arrived at 9.43pm with no diet coke . Abysmal service, would appreciate a refund!!

Best Chinese amazing flavours, only issue is the chow mein is thin noodles not thick chow mein but great food

my favourite food place but i found a metal staple in my food

It’s really overpriced for what you get. Under average. Unfortunately.

Very grumpy delivery driver and ok food

not the best food - good hygiene rating

They did tell me it was running late

Missing items include Dr Pepper and bottle of water

The food is disappointing with higher prices.

I think it took about 75 mins from placing the order to deliver. I think the estimate was about 40 mins.

amazing food arrived nice and hot definitely recommend

Beautiful as always but for some reason the bbq sauce was like brown water, in edible, normally it’s nice, not cheap either so that was disappointing…

I didn’t receive the correct order. Despite ringing and they confirming that they would issue me with the right item. I received noting and still have the wrong order.

not a great experience. tasteless. possibly microwaved.

Fabulosa comida china No tengo ni idea de por qué algunas personas no lo califican.... los mejores chinos de la zona. Absolutamente me encanta. . Siempre ordenamos desde aquí ahora

Food delivered slightly later than estimated. That was ok but half an hour later we had a knock at the door with the same delivery!!!!

I'm sorry, but the ribs were horrible. I gave them to the dog. the duck in black bean sauce weren't much better, the dog had that too. i was left with rice and banana fritter. the rice was ok whilst the banana fritters were tasteless.

I thought this place has changes as said in the reviews, but rice is still bland and not looking like egg fried rice, no flavour in anything. , soggy spring rolls. Not making the mistake to order from here again.

Moved to Hounslow about a month ago, now ordered twice from restaurant. Best Chinese in west London! Follows order notes! Reg order - plain chowmein, egg friend or special fried rice with extra soya sauce and add in chili oil, chicken wings and either king prawns salt and chili or prawn balls with sweet and sour sauce. Defo will recommend to order, usually do 25% of more than 40 so quite good!

Food was lovely would recommend

This was ordered on Tuesday 4th of March but was delivered today Wednesday 5th March. The China Magic was closed yesterday so I rang them and cancelled. The driver took the food away as we didn’t want it today

Delivered earlier, freshly cooked, quality and quantity worth the money. Tasty chicken curry, chicken balls, special fried rice, chow mien, and honey ribs (lamb).... Well improved comparing last year.. Glad i tried them again....

Honey ribs are good, freshly cooked chicken curry, sweet and sour chicken balls really big size and lovely sauce.. Worth the money.. Well done China Magic, great improvement... Stopped ordering for a year because of very low quality of food, tried again and im impressed of the great improvement of taste and quantity! 👏👏

said up to an hour - took best part of 90 minutes - poor quality food

Delivered within time frame given. Meal was nice and hot

Driver was rude and intimidating. He called me at 7.45pm and I was at the front door at 7.47pm. I did not understand the issue. This is my food and order and I am the customer and I paid £1.50 for delivery so I did not appreciate this treatment. It ruined my meal. Very disappointed in and upset by this delivery driver!!!

Great food. Bit pricey but I will definitely order from here again.

Thank you for the lovely dinner which was fresh and very lovey to eat and thank you for your delivery driver who was very nice and polite I will definitely order regularly from you as the food is amazing

Our go-to Chinese takeaway! Food always delivered hot and on time. Excellent portion sizes and they’re always happy to make small changes to things ordered like leaving out things I don’t like (peas!). Thank you!

40% off! I have a satisfying afternoon!

Review: China Magic – The Best Chinese Takeaway in West London! I have only one word to describe this place: WOW! I’ve tried countless takeaways across Hounslow, Twickenham, Isleworth, Feltham, and Richmond, but when it comes to Chinese food, China Magic is hands down the best ever. Delivery Experience – A Step Above the Rest My food arrived earlier than expected, and the delivery driver from China Magic was a breath of fresh air—polite, kind, and genuinely friendly. This was a stark contrast to the robotic, personality-lacking drivers I’ve encountered from Just Eat and Uber Eats. A great start to the experience! Food Quality – Absolutely Outstanding The moment I opened the packaging, I was greeted with piping hot, mouth watering food. I ordered Chicken in Black Bean Sauce with Rice, and it was nothing short of perfection. The chicken was succulent, juicy, and packed with rich, savoury flavours. My taste buds are literally watering just thinking about it again! Not stopping there, I also ordered Beef in Black Bean Sauce with Rice, and despite being full, I couldn’t resist—it was so good that I devoured the entire dish as well! To top it all off, China Magic surprised me with a large bag of prawn crackers and fortune cookies—completely free! That extra touch of generosity made the experience even better. One Major Complaint – Just Eat’s Review System Now, here’s the frustrating part. I left a 5-star review on Just Eat, detailing my fantastic experience, yet for some reason, it hasn’t been published on their main review page. Meanwhile, I see multiple long 1-star and 2-star reviews being displayed front and centre. Just Eat, I have to ask—why is my glowing review not showing? It appears in my account backend, so I know it was submitted. Are you deliberately filtering out positive reviews? Because if so, that’s unfair to both customers and fantastic restaurants like China Magic! Final Verdict If you love authentic, delicious, and well-prepared Chinese food, China Magic is an absolute must-try. Incredible flavours, friendly service, and top-notch quality—I’ll be ordering again very soon! ⭐️⭐️⭐️⭐️⭐️ 5 Stars – Highly Recommended!

the food, portions, flavors, prices and staff are always wonderful.

Good service. Meal hot. Delivery driver soaked ☹️

The best Chinese around in the area. Great value and delicious food! Thank you guys❤️

Disappointing Experience – Not What It Used to Be I used to enjoy ordering from China Magic, but my latest experience was nothing short of disappointing. First, the soup was incredibly watery with barely any ingredients in it, yet they had the audacity to charge £7.50 for it. Absolute rip-off. Then, the main meal was so chewy it was inedible – I literally had to throw it away because it was impossible to eat. To top it all off, they sent the wrong dish for the third item we ordered. When I tried to call the restaurant to explain, they hung up on me. No apology, no attempt to fix their mistake – just straight-up bad service. This place has really slipped. It’s not what it used to be. You’ve been warned.

The best Chinese around here. Also the best value. Highly recommend.

Since finding this place I don’t order from another Chinese restaurant. The food is always piping hot, and delicious. Quick delivery and really agreeable staff. 10/10 Thank you guys!

Delivery driver unbelievably rude. Hung up on me twice even though he got wrong hotel

salad for the crispy duck were missing and then didn't arrive for another 40 minutes later, by which time the food had been eaten or was cold. Not good at all.

Initially I was disappointed that my ribs were lamb. I was expecting pork however they managed to pull this off. The ribs were very tasty and cooked very well. Chicken balls were also very tasty, however the special fried rice obviously had no pork either and was full of chicken fat. All in all, it was a very tasty meal, but let down by the chicken gristle fat that was in the special fried rice. Sort this out please as this food was cooked to a very high standard. Please state your ribs are lamb

One hour to be delivered food with no taste and really cheap tasting meat and veg. Poor food quality and not worth having again. Even with the 20% off it’s not worth it.

Delivery driver couldn’t find my address so started swearing at me calling me all sorts of

Amazing food, best Chinese around

my order had none of what I requested... would not recommend

I’m extremely disappointed with the taste of the food. I placed an order it took them 90 minutes to deliver my food.

I didn’t receive my order, but I’ve since been fully refunded by Just Eat. However, there was no delivery attempt, and the restaurant’s communication was unhelpful.

Prawn toast and chicken balls where over cooked

Crispy Duck was dry and overcooked, inedible. Chow Mein poor. Other dishes lacked flavour.

Very disappointed to learn that all the meat from China Magic is halal. I don’t understand why all the meat is halal, I don’t eat halal and I’m sure most would prefer non halal meat.

Food always hot on arrival. Very pleased!

Crispy shredded beef in chilli is no for me. Overall, good.

DONT ORDER FOOD FROM HERE Wish I’d checked the reviews before ordering, they got our order wrong, then we tasted this absolute muck. Over salted, congealed mess. Lesson learned. At least the prawn crackers were good 🤣

Great experience. Thank you for the lovely food.

Delicious food as always. I know this place sells amazing food so I want to try everything else on the menu too. I highly recommend ordering from here. ☺️☺️☺️

I enjoyed this so much. My food was absolutely delicious and better than other Chinese foods I have had. My food came a few minutes early and it was warm!! I will be ordering from here again.

Chicken and Sweetcorn soup was excellent.

Message said it was delivered making me think it had been delivered elsewhere. Driver always comes down a narrow drive near my car so I asked him not to come that close to my car and he was pretty rude. Shame because the food is ok. But the delivery guy is not. So last order from me

They forgot to put one dish in the bag. They were very apologetic and send it out immediately. Consistently a good standard of food.

Bit of a problem with delivery but these things happen, food was good in the end.

my order was late so phoned restaurant and told them them told me it will be in 10 mins didn't coming 10 so phoned them again didn't answer ,my order came 20 min late with no apology

been eating their food for 56 years, still good 👍

Pieces of mussel shells left in sauce so unsuitable for children and elderly!

King prawn was hard as rock like it’s been microwave bit of disappointment as we pay dearly for them . Rest of the food was good .

item was missing.. there was a spillage of sauce all over the bag

Food arrived hot and on time, very nice driver. The ribs are a joke and an embarrassment. They were so burnt and chewy, even the foxes walked away.

Great tasting food. Special butter prawns and chicken with vegetables are amazing. Overall great food and been using them for years. Great service deserving 5 stars overall

Most of our order was inedible. Meat quality was atrocious. “Ribs” were strings of fatty chew. Absolutely appalling. Will never order from here again.

Me and my partner ordered from you this evening and we where over the moon with the food. Loved the extra special touch of the free prawn crackers and fortune cookies.

Staff are amazing! Food was great!

Was delivered in a lovely box, food was lovely. Best Chinese ive had

Normally lovely today stale and cold chucked most away

I ordered Singapore fried rice and Malaysian fried rice. The containers had no marking on which rice was which. As a Malaysian myself, I would’ve known the difference between a Singapore fried rice or Malaysian fried rice, but unfortunately they’re both tasted exactly the same. First time ordered, but unfortunately we’re very disappointed.

First time, liked portion size and taste. Will definitely give it another go

Food was spicy even though no warning was on the description. Order was late

I’m not going to order again- food ok , nothing really special. I was sent wrong food, called them no even an apology just they really busy. They could not care about what they sent ! I was promised to stuff I actually ordered but surprise , surprise never arrived. I would wouldn’t recommend

Late. Came by push bike. So not suprising

Great service, the food arrived on time and the portion size is amazing! Food tasted amazing, 10/10 recommend!!

My go-to for Chinese takeaway. Consistently delicious, always comes piping hot and good portion sizes!

Took 1.5 hours. Average food. Wont order again

Completely ignored order notes so didn’t eat the food

Really enjoyed the food. Took about an hour to get it but understandable for a Friday night.

I was sent the wrong order, I asked for king prawn vermicelli (£12.99) and got satay chicken on skewer (£9.95) which I cannot eat :-(.

Good portion and tasty but the fried noodles I was expecting a thick egg noodles but it wasn’t

Rubbish food. Very thin rice that has no taste. Chicken slimy and not cut properly and begat lea not cooked in the dish.

wrong noodle dish sent, no prawn in a special chow mein, won ton soup was hard and over cooked, random flavour combinations

Delicious food. Arrived hot. Delivery driver was pleasant. Thank you !!!!

Placed an order at 19.07 and it arrived at 20.55. I was told at 20.25 that it would be 3 minutes. When it arrived, it was cold and missing all the drinks that were ordered and charged for.

Always order our Chinese from here. Good portion sizes and good service. (First time out aromatic duck skin wasn’t crispy and duck a little over cooked ) still happy with my order.

I used to use this take away quite a bit years ago. Gave up on it because always the soup, or the sauce, something inevitably leaked or the bottle of coke wasn't in the order although I paid for it. Decided to give it another go tonight, nothings changed for a small amount of care the food would have been nice but it seemed like it was thrown into the bag. Soup leaked into the sweet & sour chicken balls which were packed upside down so escaped their packaging & were soaking. Awful never again!

Chow mein was very salty. Hardly any beef in the curry was just onions. Doughnuts forgotten for the second time which I can't get a refund. Not great.

Not brilliant, the thai element ordered was not edible.

In generally not bad. However the Thai chicken rice is not the traditional Thai rice dish with chicken but some regular fried rice with less vegetable and extra ketchup and syrup mixed in. Prawn foo yong is unevenly seasoned - a bit chunk of it is very salty. All the rest is fine.

It was edible. Wouldn’t order from again to be honest, one of the worst Chinese I’ve had in a long time. Nearly £60 spent to not enjoy the meal.

Pedí solo comer, pensé que era local a donde me alojaba, pero entró en pánico cuando pensé que estaba a muchas millas de distancia. Llamé al restaurante para revisar, dijo que el conductor estaba en camino y estaban muy ocupados. El conductor llega unos minutos después. La comida estaba caliente y deliciosa, el pollo estaba tierno, Pathia impresionante, chowmein verdaderamente delicioso. Este es un cliente muy feliz. Si me alojo en la zona de nuevo sin duda pediré a China Magic sin dudarlo. Chicos estrella de oro.

szechuan chicken was so awful it tasted and smelled off, sauce was awful too and I couldn't eat it at all.

Although it was slightly late we were updated so it wasn't a problem. The food was very good.

Excellent food, lovely and hot when it arrived.

The food arrived on time and was very good quality. the only issue I had was that the restaurant missed an item but as soon as I called they were very apologetic and immediately dispatched a replacement. theis was delivered within 15 minutes. very good customer recovery. 👌 5*

4.5/10 had better not terrible but not good..