Ori Caffe in Milton Keynes

Really slow, poor service. Ordered two cheese "rarebit" scones. One was burnt and they'd run out of any spreads!!! The person in front of us asked what was in the salad, and only two ingredients were mentioned before he said he forgot! Got offered food at our table, which wasn't ours and we had no table number for an order! Staff eating standing up in front of customers

I had lunch in Ori, MK Wednesday last week. Extremely disappointed. The young man taking the order was more intent on chatting to colleagues & drinking his own drink while customers waiting. I ate a very disappointing Chorizo sausage roll , heated to a soft chewy lump, with salad ( half a bowl of grains in a sauce & bland chunks of beetroot). I also witnessed other customers who were equally unhappy. I have shopped in John Lewis, locally and around the country since 1963. So sad to see it's demise and loss of it's unique brand. My regular store is Cambridge branch, where Ori is ok, however Ori is not helping the store compared to 'Place to Eat'

Good quality coffee, food is a tad expensive but definitely better value for money than the John Lewis cafe on the 3rd floor, purely because it's organised and the service is more than sufficient to be comfortable. This one can be found on the mezzanine above the beauty section.

Lovely food and staff. Super friendly and the food was really good for a café. Lady with glasses and northern accent was exceptionally attentive

A 30 minute wait to heat up some soup and a bit of pizza. Won’t be coming back again.

Third consecutive visit to be underwhelmed

My wife and I have endured two of the worst sandwiches we have ever had here today . We won’t be returning.

Excellent customer service, great coffee

Very nice cafe, good coffee and nice open ambience about it. Served by a very polite young lady

Located in John Lewis maybe the day we went but rather dull. Staff fine.

For John Lewis this is a very basic snack bar coffee shop with a good range of beverages but very limited food offering. The view of the Milton Keynes shopping mall forum is a good feature - especially near Christmas.

Got there about 14.20 on Monday 4th December and they where closed because the guy said no staff . But served the couple in front of us. We have been there many times in the past but will not return anymore.

No room, full. Shame as its good coffee and cake.

My favourite hot chocolate place😍

Very busy, a lot of the tables hadn't been cleared. The cake and tea was very nice though.

Delicious coffee, nice brew of tea. Staff working hard in a very busy environment. They need more help with the clean up, especially on the floor. Chairs scream when moved slightly.

I would give a good review but have to complain about the cakes and pastries being completely open to customers coughing, sneezing and any other not nice happenings while queuing to be served. Where has hygiene gone Ori Cafe? Get those cakes and pastries protected!

Husband and I always come here for lunch or a coffee. Today we did the same, he just had his own lunch but I ordered my usual. One of the women working there came to our table and told my husband he can't eat his food there. We apologised and asked if I could take the I ordered food away. She was incredibly rude, and dismissive saying she doesn't have a take away container. I asked for a refund. I understand the policy but there are ways of approaching customers and this woman clearly hates her job or people. It's not a cheap place and you would expect at least a polite person to serve you, whatever the circumstances are.

A great stop for our morning coffee and cake. Nice and quiet, watching the world go by.

My friends and I meet here regularly for a coffee and a chat, the staff are friendly and inviting. It has a cosy, quiet atmosphere. It offers a good range of drinks, and food....highly recommended .

It is a makita packaging and distribution warehouse In UK un depozit OK Repet is a warehouse for the distribution of batteries for Makita drills, Bosch and many others for gardening, lawn mowers online, if you buy something, it comes quickly to your home delivery

Lovely coffee, Holly makes a mean Cappuccino. 10/10

Still a good place to sit and watch people passing by in Middleton Hall and the drinks were fine. The service has improved since last time, though there was still a long pause between getting the toasted sandwich we ordered and the hot drinks. Quite expensive for what it offers as well, but a nice place to chill.

Great place, great service, great food

Staff are so friendly and polite

Very enjoyable brunch, coffee good, service good and it was interesting to view the indoor fair ground attractions.

Over priced meals without any dressing on the salad or accompanying things that make a meal complete. Poor selection too, overall underwhelmed and over charged.

Dom provided incredible service and hot chocolate and read my mind amazingly to give me exactly what I was craving. Definitely will come again for Dominic

They turned a nutella hot chocolate in a cold one, it was delicious!

Great coffee and delicious sandwiches. Didn’t enjoy the Croissant however, it was not at all flaky and quite undercooked and doughy.

Nice scones and nice coffee but very expensive. The cashier need to slow down don't know what to charge, end up paid £9 ( 1 person) for a scone, a small bottle of jam, a small pot of clotted cream and a cup of tea, all charged separately. Lucky butters is service with it. We haven't decided she already impatient. Hope John Lewis can look into it come out a set price like the top floor restaurant and more friendly service. Thanks.

Ori Caffe - is separate from John Lewis, so you can't use your membership card here. Ordered tea plus a ham and cheese sandwich. Great ambience, quiet felt serene. + Service was prompt. + Bread was scrumptious 👌🏾. + Staff were polite. + Sandwiches and pastry on display look well made. - Staff didn't know what sandwiches were on offer, a lot of I think... - Staff unsure as to type of milk served. - Chairs not being cleaned, lots of crumbs on the sides of the cushio n. - Sandwich tasted salty, unsure if from the ham or salt added.

Nice little cafe which is on the mezzanine level of John Lewis. It's not an obvious place to find - the stairs and lift are tucked in the corner of one entrance. The food was good and coffee was pretty standard. Service was polite and quick.

The slow drink service is appalling. We have usually finished our meals before the drinks arrive. Hot food arrives quickly but never seems hot all the way through - worrying when its meat. The quality of food and coffee is good. You are given a number and take a seat for it all to arrive. Place was clean and tidy. The staff are pleasant and polite but lack any sense of urgency.

Wasn't sure on first looking at the display, but food was surprisingly good. The mozzarella, tomato and basil toasted sandwich was certainly tasty.

Great cafe friendly service and staff and food was lovely

My husband & I went in for coffee & cake 28 February 23 I was very disappointed with my fresh scone that I was looking forward to it was hard tasted of dough very crumbly I expect better of John Lewis my husband had a Bakewell tart which wasn’t much better so beware of what you choose to eat we had coffee too that was as always very good

Quiet place to enjoy my lunch and sipping my coffee

Great place to eat and to sit and watch the world go bye.

We went on a Saturday afternoon and it was very busy! But the staff were great and didn't have to wait long to be served. The handsome manager Wayne was great and even convinced us to get a sweet treat with our coffee.

Location is very nice. Recently the coffee taste quite bad. They need new barista. Taste like burnt coffee and is bitter no matter how much sugar you put in. We tried latè, we tried cappuccino and taste thr same. Stop burning the coffee please 😩

We went here for a breakfast . Large company (22 persons) they didn't have anything from the menu, just bagels, some sandwiches and cakes. such a disappointment. it was my first time there (and the last lol) , I normally go to the place to eat upstairs and heard about Ori as of kind of fancier place but no way. the service is so slow. shortage of stuff they say. the had lost lots of money from us today.

Very very slow service despite there being plenty of staff. Limited food options which are expensive

Queued for 45 minutes today. Service very slow and lack lustre. Staff unenthusiastic, and seemed as though they didn’t want to be there. It was a busy day in the center, but there was no urgency about reducing the queues. Ordered 3 coffees and three cakes. Nothing very special, and very pricey for what we had. Despite the cafe overlooking the brilliant Christmas display,we won’t be returning any time soon.

Wonderful service, happy staff and made sure we were well looked after even though card machine wasn’t working. Best coffee shop in MK!

Not a lot of choice, slow service and fairly expensive won't be going back

Lovely looking cafe with inefficient and slow service. Ordered from their breakfast menu and wasn't impressed. Basic and lack lustre food.

Lovely and warm atmosphere and the cappuccino made by Aisha was perfect

Always go to Ori when visiting MK, good for a quick bite to eat and good coffee. Usually not too many people and small queues.

Visited this cafe this morning, a Wednesday We queued for over 15 minutes to place a drinks order! Once we'd ordered we sat for a further 5 minutes before our drinks arrived at our table. I would not recommend this cafe, just go to the main one on the top floor of the shop where service is much quicker!

20 min waiting for pastry which don't require cooking, overheated milk in latte... Never again...

lovely coffee, lovely lunch, lovely cakes, lovely staff. visited today after a friend gave a recommendation, prices are a bit on the higher side for a cafe but everything was delicious none the less. Wasn’t particularly busy but very few staff members in proportion to the amount of customers.. Fantastic view of the fashion show in the hall down the below and overall nice atmosphere. Tall girl making and serving food was very charming and looked like she belonged on the runway herself :)

Lovely coffee and friendly staff.

My husband I regularly visit here for work and leisure. We are drawn to the pleasant atmosphere, and the cheerful staff who always carry a smile. The staff have a good understanding of their menu, and are always willing to adapt to different dietary needs and palates, all professionally presented. In our experience, the coffee beans are the best we have tasted in this quadrant.

So relaxing .Good service with a smile ☺

VERY POOR SERVICE. Cold milk. The coffee was mediocre.

Time for this place to go they way of "old yeller". Makes JL look bad.

I’m a regular but todays visit was very busy, hard to find a table but staff were very accommodating, served by a lovely young lady with curly black and red hair, will be back during the week when it’s preferably less busy!!

Fabulous service from Michael today at Ori Caffe, Milton Keynes. Superstar smile, great fun and awesome service!!😊🤩

Food was good, small portions, eveything overpriced, not really recommended

I am a frequent visitor here at various times of day .Clean environment with lush coffee and great food . Staff are always professional , polite , friendly and welcoming. Highly recommend 😊

Went with friends the lady on the till was very rude, majority of items on the menu they had not got excuse was delivery very poor service and not a lot of choice such a shame 😑

Tables near the window were untidy and needed cleaning. But, the worse thing happened was when the waiter served my food with the cutleries still dirty. Can't believe he missed this!!! Paid more than £13.00 for a breakfast. Not worth it!!! Will not come here anymore.

What can I say, most expensive over priced coffee I’ve ever been to and I wouldn’t mind if their coffee is good but it’s shocking coffee shocking taste. Only go here over Christmas for the view not for the coffee or it’s price tag. Sorry John Lewis but you don’t even come close to costa so I would suggest you don’t charge twice the costa price if your coffee is nowhere near as nice. What a joke cheapest coffee at £3 for a piccolo worlds tiniest coffee cup. 2 things (change your coffee) (change your price)

Lovely coffee and food severed by very friendly staff

Quite tasteful and quiet when we were there. Coffee and cakes

Good social distance, yet with nice atmosphere. Lovely food, great service.

Wonderful coffee and food, great service. Very aesthetically pleasing interior.

Didnt eat but was clean good staff n range of everything .

Very good coffee ! a small selection of sandwiches and salads and few nice sweet treats...vegetarian options too 😊

Really well organised and awesome cake!

Safe social distancing and compliance with Covid19 rules.Nice coffee.

Courteous and quick service. Lovely veggie pizza and excellent coffee. It's John Lewis - what's not to like

Good view and good seating fair selection of drinks, cakes and salads with notable good customer service.

Good coffee and views of Middleton Hall

Went to this lovely place today with my daught and daughter in-law and really found it so good, the staff were amazing and I have food allergy requirements and they were very knowledgeable about what food they have to offer for a gluten,wheat dairy free diet...i would definitely recommend and I will definitely be going back.

We’ve been here 4 times now and always enjoyed our lunch. The toasties & pizzas are fresh and the filling is extremely generous. Great selection of coffees/smoothies and cold drinks. The staff have always been lovely and the service very quick! Would highly recommend.

Good place to catch up, never very busy, good tables overlooking plaza

Overcharged us for a muffin we didn't have...we didn't check our receipt until we got home.

Very nice place and friendly staff .

Somewhere a bit different to everything else on the high street, it is nicer during the week when it is quieter!

Good snacks well served, everyone's friendly

Wonderful lunch & coffee here. Such efficient & friendly service

Tried for 1st time since updated. I had a mozzarella, tomato & basil hot roll my husband had slice of ham & mozzarella pizza. Plus 2 latte. Although pizza was very good, it had been OVER drizzled with olive oil. Which was running off of the plate & spoil it. It didnt need oiling! Neither did my husband, as he was covered in it. Our latte was served in cappuccino cups, which I cannot hold. Asked staff could you please put it into a mug. They had none. Only take away cups, which had to suffice.

Lovely coffee Staff very pleasant & helpful

Very relaxed and comfortable great range of snacks

Much better than when JL ran this small cafe. Food is nicer and is brought to the table. JL should be lesrning from Ori.

Went there yesterday afternoon, served cold bitter coffee and food took so long that I finished my drink. poor quality coffee for the price, considering costa is just opposite. Although, appearance wise the place looks high quality everything else is of poor quality.

Good alternative to the JL place to eat if you fancy a lite bite. Serving Italian coffee and small dishes the quality is very high but then again so are the some of the prices. The fresh salads are lovely as are the Piazza’s. I didn’t have desert or cake but they looked equally appealing. Plenty of room to sit down. You order at the counter and then it becomes table service as you are given a number. Get a seat by the window so you can people watch down into Middleton Hall. This view is particularly attractive when the Christmas show is on. Unfortunately being an independent cafe you cannot redeem your John Lewis free cake and drink here.

Original JL cafe was better value & more relaxing due to less crammed in seating.

The coffee was good & delivered quickly but the food took far too long. We had finished our coffees before our food was served. The food was OK; not great but not bad either. I had a bowl of their base salad. It looked lovely but just didn't measure up taste-wise. Food service was slow & whilst I appreciate that things happen but it is in John Lewis & as such you expect a certain standard. It fell short & I'm not sure I particularly want to give it a second chance

Dreadful service, no apology for serving cold coffee. The staff seemed to be too busy chatting amongst themselves to care about customers. Will never return

This used to be run by John Lewis but is now an independent retailer so you can not use your myJohnLewis free tea & cake voucher here. Went in on Sunday & was met with an unsmiling & unhelpful member of staff behind the bar wearing a black t-shirt (other staff wore grey). We were going to buy several cakes with our coffee but the Cake selection was poor & as there were no trays we would have to carry our plates to the table making it awkward to navigate our food past the tables & chairs. There was no cream for coffee & it seemed no one had the option to go buy some emergency cream from somewhere like M&S. The coffee was mediocre. They gave us a free voucher for coffee but won’t be coming back.

Good Food and an upmarket vibe, Fruit scone was lovely although with jam and cream was £4.20 so although good, it is still just a scone... If you want a swanky feel with all the copper and art deco look then this is the place, will go again but would suggest they review some of the pricing, not all.