Open Lobby in Reading

This is a good place to go and sit to catch you breath after shopping or to catch up with friends. While the cake was not my cup of tea there was plenty. The tea was a nice flavorsome. The people who were working tried very hard to please.

Walked into the “restaurant “ on a sunny day and the temperature inside was so cold I couldn’t believe it. I assume they don’t want people to linger? Luckily I’d taken a jacket inside with me but I was still cold. I have a few food allergens and the information on the touchscreen ordering point clearly said ask a member of staff for guidance. That resulted in being given a paper menu with a grid to show what I could or couldn’t have. I’d have preferred some personal input but he’d disappeared. Anyhow, chose a chicken dish on rice. But so did my husband and when they appeared we didn’t know which was which. Very difficult getting assistance to tell us as the only man behind the counter was flitting around like a bee. By the time we had it sorted our food was very cold. It clearly didn’t start hot but now it was quite grim. My husbands looked much more appealing than mine as his chicken had a sauce covering it. Mine looked awful and tasted worse. I don’t know how they cook it but I’d think maybe boiled? It smelt awful :/ I don’t even know why we didn’t just hand it back and ask for a refund. The rice with a bit of sauce was ok but as I said it was cold. I’ve given this establishment two stars. It would have been one except for the fact it seemed quite clean. We will never go back there as long as we live.

There range of chicken burgers are all so lovely, you definitely need to try their fire cracker and spicy burger. They're different to the mainstream chicken shops, the' re food has consistency and is very clean in terms of presentation and not so oily like...

The most disgusting,vile and appalling eating experience we have ever had! The floor hasn't been cleaned for weeks. Children obviously eating things off the floor that could kill them. Do not go here! KFC should be appalled and ashamed at themselves! We are truly disgusted at the vile conditions this "restaurant" has. May as well pay to kill yourself and most importantly, DO NOT TAKE YOUR CHILDREN HERE ITS DANGEROUS!

The food and the service was very good. It was a much needed meal, after not having the best of days as my groceries did not come.